Senior Product Designer (UX/UI)

📍 Job Overview

Job Title: Senior Product Designer (UX/UI)
Company: Diligent Corporation
Location: Budapest, Hungary
Job Type: Full-time
Category: Product Design / UX/UI
Date Posted: 2025-10-31
Experience Level: 5-10 years
Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end product design lifecycle, translating complex user needs and business objectives into intuitive and elegant user experiences.
• Champion design excellence, user-centered methodologies, and ethical AI practices across all product touchpoints within a dynamic SaaS environment.
• Foster a collaborative design culture, actively mentoring junior designers and contributing to team growth and innovation.
• Partner with Product Management and Engineering to shape product strategy and ensure design solutions align with strategic goals and market opportunities.
• Leverage cutting-edge AI technologies to reimagine workflows and unlock new possibilities for enterprise users.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for strong independent contribution, strategic thinking, and the ability to mentor others. The emphasis on AI and enterprise SaaS suggests a focus on complex B2B product challenges.

📈 Primary Responsibilities

• Lead the complete design process from initial user research, concept ideation, and user flow mapping to creating high-fidelity mockups, interactive prototypes, and comprehensive design specifications for developer handoff.
• Conduct user research, usability testing, and stakeholder interviews to gather insights and validate design decisions, ensuring a deep understanding of user needs and pain points in the GRC (Governance, Risk, and Compliance) domain.
• Collaborate closely with Product Managers to define product requirements, scope design efforts, and ensure alignment with business objectives and market strategies.
• Work hand-in-hand with Engineering teams to ensure accurate implementation of designs, providing ongoing support and iterating based on technical feasibility and user feedback.
• Advocate for and implement design system best practices, ensuring consistency, scalability, and efficiency across Diligent's product suite.
• Contribute to the development and refinement of design standards, guidelines, and best practices within the product design team.
• Proactively identify opportunities for design innovation, particularly in leveraging AI and machine learning to enhance user productivity and decision-making capabilities.
• Ensure all designs adhere to accessibility standards (e.g., WCAG) and promote inclusive design principles.
• Participate in design critiques and reviews, providing constructive feedback to peers and receiving feedback gracefully to foster continuous improvement.

📝 Enhancement Note: The responsibilities highlight a leadership component, requiring the candidate to not only execute design work but also to influence strategy, mentor others, and champion design principles. The focus on GRC and AI integration points to a specialized domain knowledge requirement.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 5 years of professional experience in product design, with a significant portion focused on B2B or enterprise SaaS applications.
• Proven track record of successfully leading end-to-end design projects from concept to launch, demonstrating a deep understanding of the product development lifecycle.

Required Skills:

• User-Centered Design (UCD): Deep understanding and practical application of UCD principles, user research methodologies (interviews, surveys, usability testing), and persona development.
• Interaction Design: Expertise in designing intuitive user flows, wireframing complex interactions, and defining information architecture for enterprise-level applications.
• Visual Design: Strong aesthetic sensibility and proficiency in creating visually appealing, consistent, and brand-aligned user interfaces.
• Prototyping: Advanced skills in creating interactive prototypes using tools like Figma to effectively communicate design concepts and test user flows.
• Figma Proficiency: Expert-level command of Figma for all aspects of the design process, including wireframing, UI design, prototyping, and collaboration.
• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and persuasively to cross-functional teams and stakeholders.
• Problem-Solving: Ability to dissect complex problems, identify root causes, and propose innovative, user-centric solutions.
• English Fluency: Professional fluency in English, both written and spoken.

Preferred Skills:

• AI Integration: Familiarity or experience integrating generative AI capabilities into product design, understanding its potential and limitations for user experiences.
• Mobile Design: Experience designing for native mobile applications (iOS/Android) and understanding mobile-specific UX/UI patterns.
• Design Systems: Experience in building, maintaining, or contributing to robust design systems for enterprise products.
• Accessibility Standards: In-depth knowledge of WCAG guidelines and practical experience implementing accessible design solutions.
• Agile/Scrum Experience: Familiarity with Agile development methodologies and working effectively within Scrum teams.

📝 Enhancement Note: The emphasis on Figma is critical. The preference for AI integration and mobile design suggests the company is looking for forward-thinking candidates who can adapt to emerging technologies and diverse platforms.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase at least 2-3 comprehensive case studies detailing your involvement in the entire design process, from initial problem definition and research to final design execution and impact.
• Problem/Solution Articulation: Clearly define the user problem or business challenge addressed in each case study, followed by your design solution and the rationale behind your approach.
• Process Visualization: Visually represent your design process, including user flows, wireframes, lo-fi and hi-fi mockups, prototypes, and any user research or testing artifacts.
• Impact & Metrics: Quantify the impact of your designs where possible, highlighting improvements in user satisfaction, task completion rates, adoption, or other relevant business metrics.
• Design Tool Proficiency: Demonstrate your expertise in Figma through the quality and organization of your design artifacts within the portfolio.

Process Documentation:

• Workflow Design: Examples of how you've mapped and optimized user workflows to improve efficiency and reduce cognitive load for enterprise users.
• System Integration Thinking: Showcase instances where your designs considered how a product integrates with a broader technology stack or ecosystem, particularly relevant for SaaS platforms.
• Iterative Design: Evidence of how you've iterated on designs based on feedback, data, and evolving requirements.

📝 Enhancement Note: For a senior role, the portfolio must go beyond just showcasing aesthetics. It needs to demonstrate strategic thinking, process rigor, and measurable impact, which are critical for operations and GTM alignment.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior Product Designers in Budapest, Hungary, with 5-10 years of experience, and considering the enterprise SaaS sector, an estimated annual gross salary range would be between €45,000 - €70,000. This range is a projection and may vary based on the candidate's specific experience, skill set, and the company's compensation philosophy.

Benefits:

• Flexible Work Environment: Ability to structure workdays to accommodate personal needs and maintain work-life balance.
• Global Days of Service: Opportunities to participate in company-sponsored volunteer initiatives.
• Comprehensive Health Benefits: Robust medical, dental, and vision insurance coverage.
• Meeting-Free Days: Dedicated days to focus on deep work and minimize meeting overhead.
• Generous Time Off Policy: Ample paid time off for vacation, personal days, and holidays.
• Wellness Programs: Initiatives and resources aimed at supporting employee physical and mental well-being.

Working Hours:

• Standard full-time hours, typically around 40 hours per week. While core hours are expected for collaboration, the company offers flexibility in scheduling to promote work-life balance.

📝 Enhancement Note: The salary range is estimated based on publicly available data for similar roles in Budapest and adjusted for the senior level and specific industry. The emphasis on "meeting-free days" is a significant perk for focused work, which is highly valued by design and operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Governance, Risk, and Compliance (GRC) SaaS Solutions. Diligent operates in the rapidly evolving RegTech and GRC software market, leveraging AI to provide critical insights to leaders. Company Size: Diligent is a significant player in the enterprise SaaS market, with a global presence and a substantial user base (over 1 million users, 700,000 board members). This indicates a structured, yet dynamic, corporate environment. Founded: Diligent has a history that suggests stability and growth, allowing them to invest in innovation and talent. Their focus on AI indicates a forward-looking approach.

Team Structure:

• Cross-functional Collaboration: The product design team is embedded within cross-functional product teams, working closely with Product Managers, Engineers, and other stakeholders.
• Reporting: Senior designers are expected to mentor junior members and may report to a Design Lead or Head of Product Design.
• Global Presence: Collaboration will likely involve teams and individuals across various international offices and time zones.

Methodology:

• User-Centric Approach: A strong emphasis on understanding and addressing user needs through research and iterative design.
• Data-Driven Decisions: Utilizing data and analytics to inform design choices and measure impact.
• AI-Augmented Workflows: Embracing AI as a tool to enhance both product functionality and internal team processes.
• Agile Development: Likely operating within Agile or Scrum frameworks to facilitate rapid iteration and delivery.

Company Website: https://www.diligent.com/

📝 Enhancement Note: Diligent's positioning as an "AI leader in GRC SaaS" is a key differentiator. This means the design team must be comfortable with complex data, regulatory environments, and the integration of advanced technologies like AI into enterprise solutions.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level implies a significant degree of autonomy, responsibility for complex projects, and the expectation to influence design strategy and mentor junior team members. It sits above mid-level and junior roles, preparing individuals for potential Lead or Managerial positions. Reporting Structure: Typically, a Senior Product Designer would report to a Design Manager, Lead Designer, or Head of Product. They would work closely with Product Managers and Engineering Leads within their assigned product squads. Operations Impact: This role has a direct impact on the usability, adoption, and effectiveness of Diligent's GRC platform. By creating intuitive and powerful user experiences, the Senior Product Designer contributes to customer satisfaction, retention, and the overall strategic success of the company's SaaS offerings. The integration of AI capabilities further amplifies the potential for significant operational improvements for Diligent's clients.

Growth Opportunities:

• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and potentially move into team lead or management roles.
• Specialization: Deepen expertise in specific areas such as AI-driven design, enterprise UX, accessibility, or design system development.
• Cross-Functional Exposure: Gain broader experience by working on different product areas or collaborating with various business units within Diligent.
• Industry Influence: Contribute to the evolving landscape of GRC and AI-powered SaaS solutions through innovative design work.
• Learning & Development: Access to training, conferences, and resources to stay abreast of the latest design trends, tools, and technologies.

📝 Enhancement Note: The "Senior" title combined with mentoring responsibilities suggests a clear path for career progression towards design leadership. The company's focus on AI also presents a unique growth opportunity for designers interested in cutting-edge technology.

🌐 Work Environment

Office Type: Hybrid work model. Diligent emphasizes the importance of in-person collaboration and community building, requiring employees within commuting distance to work onsite at least 50% of the time. This suggests a blend of focused individual work and collaborative team sessions. Office Location(s): The role is based in Budapest, Hungary. Diligent has multiple global office hubs, including New York, Washington D.C., London, Galway, Vancouver, Munich, Bengaluru, Singapore, and Sydney. This global footprint implies opportunities for collaboration with diverse international teams.

Workspace Context:

• Collaborative Spaces: The office environment likely includes dedicated collaborative areas, meeting rooms, and potentially open-plan spaces designed to foster teamwork and brainstorming.
• Tools & Technology: Employees will have access to necessary design software (Figma), hardware, and other digital tools required for their role.
• Team Interaction: Regular opportunities for face-to-face interaction with design peers, product managers, engineers, and other colleagues within the Budapest office and through virtual channels with global teams.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) with flexibility. The hybrid model allows for a mix of in-office and remote work, enabling designers to manage their time effectively for deep work and collaborative sessions.

📝 Enhancement Note: The 50% in-office requirement for hybrid roles is a significant detail for candidates planning their work arrangements. It signals a company that values in-person interaction for innovation and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, focusing on your resume and portfolio link.
• Portfolio Presentation & Discussion: You'll likely be asked to present a selection of your work, detailing your process, design decisions, and the impact of your contributions. This is a critical stage for demonstrating your senior-level thinking. Expect questions about your approach to user-centered design, problem-solving, and collaboration.
• Design Challenge/Exercise: Candidates may be given a take-home design challenge or a live exercise to assess their design skills, problem-solving abilities, and proficiency with tools like Figma. This will likely focus on a specific problem relevant to the GRC SaaS domain.
• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess your collaboration style, technical understanding, and cultural fit.
• Final Interview: With senior leadership (e.g., Head of Product Design or VP of Product) to discuss strategic alignment, leadership potential, and overall suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant case studies that showcase end-to-end product design experience, ideally in B2B/enterprise SaaS.
• Tell a Story: For each case study, clearly articulate the problem, your role, your process (research, ideation, design, testing), your specific contributions, the rationale behind key decisions, and the measurable outcomes.
• Show, Don't Just Tell: Use visuals effectively – wireframes, user flows, mockups, prototypes, and any data or research findings. Ensure your Figma proficiency is evident in the quality of your artifact presentations.
• Highlight Seniority: Emphasize your strategic thinking, problem-solving approach, decision-making rationale, and any mentorship or leadership contributions.
• Tailor to Diligent: Briefly mention how your skills and experience align with Diligent's mission, industry (GRC), and focus on AI.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Governance, Risk, and Compliance (GRC) concepts and common challenges faced by enterprise users in this space.
• Focus on Process: For any challenge, clearly articulate your thought process, the steps you'd take, and how you'd gather information, rather than just jumping to a solution.
• Figma Readiness: Be prepared to work efficiently in Figma, demonstrating your ability to create clear wireframes, user flows, and visual designs within a given timeframe.
• Justify Decisions: Be ready to explain the "why" behind every design choice, linking it back to user needs, business goals, or design principles.

📝 Enhancement Note: The emphasis on a portfolio presentation and a potential design challenge indicates a practical, skills-based evaluation process. Candidates should prepare to articulate their design thinking and process in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of UX/UI design, including wireframing, visual design, prototyping, and collaboration. Mastery is expected.
• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial for specific use cases.
• Design Systems: Experience with or ability to contribute to a comprehensive design system for ensuring brand consistency and design scalability across the platform.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and inform design decisions.
• A/B Testing Tools: Understanding how to work with or interpret results from A/B testing platforms to optimize user experiences.
• Data Visualization Tools: Ability to interpret and potentially contribute to dashboards that visualize product performance and user engagement.

CRM & Automation:

• CRM Systems (e.g., Salesforce): While not a direct design tool, understanding how product usage might integrate with or impact CRM data can be valuable for enterprise SaaS.
• Project Management Tools (e.g., Jira, Asana): Essential for managing design tasks, tracking progress, and collaborating with engineering teams within Agile workflows.

📝 Enhancement Note: Figma is explicitly listed as a required skill, making it the cornerstone of the tool stack. Broader familiarity with analytics and project management tools is expected for effective cross-functional collaboration in a SaaS environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that design decisions are always grounded in user needs and empathy.
• Collaboration: Fostering a team environment where open communication, feedback exchange, and mutual support are paramount for achieving collective success.
• Excellence & Quality: A dedication to delivering high-quality design work that is not only aesthetically pleasing but also functional, accessible, and aligned with business objectives.
• Innovation & Forward-Thinking: Embracing new technologies, particularly AI, and exploring creative solutions to drive product evolution and user experience enhancement.
• Integrity & Ethical Design: Upholding ethical principles in design, especially concerning data privacy, AI usage, and ensuring inclusive experiences for all users.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with Product Management, Engineering, and other departments to ensure a unified product vision and execution.
• Open Communication: Encouraging direct and honest feedback through design critiques, workshops, and regular team syncs.
• Agile & Iterative: Embracing an iterative design process that allows for continuous improvement based on feedback and changing requirements.
• Knowledge Sharing: Actively participating in sharing best practices, learnings, and insights within the design team and across the organization.

📝 Enhancement Note: The company's emphasis on AI and ethical practices suggests a culture that values responsible innovation. The "people-first" sentiment in their benefits also points to a supportive and employee-focused environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise SaaS: Designing for sophisticated GRC workflows requires a deep understanding of complex business logic, regulatory environments, and diverse user roles within large organizations.
• AI Integration Nuances: Effectively integrating generative AI into products requires careful consideration of user trust, data privacy, accuracy, and potential biases, ensuring AI enhances rather than hinders the user experience.
• Balancing Stakeholder Needs: Navigating and reconciling the diverse requirements and priorities of various stakeholders (users, product, engineering, sales, legal) to arrive at optimal design solutions.
• Global Design Consistency: Maintaining a cohesive and consistent user experience across a global product suite with diverse user bases and localized requirements.

Learning & Development Opportunities:

• AI in Design: Opportunities to be at the forefront of integrating AI into enterprise products, gaining specialized skills in this rapidly growing field.
• GRC Domain Expertise: Developing in-depth knowledge of the Governance, Risk, and Compliance sector, a critical area for many global corporations.
• Design Leadership: Gaining experience in mentoring, leading design initiatives, and potentially contributing to the strategic direction of the design function.
• Industry Conferences & Training: Access to resources and events focused on UX design, AI, and enterprise software trends.

📝 Enhancement Note: The specific challenges related to AI integration and the complexity of the GRC domain present unique opportunities for a designer to build highly specialized and in-demand expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise problem you solved through design. What was your process, and what was the outcome?" (Focus on articulating your strategic approach, problem decomposition, and measurable results.)
• "How would you approach designing a new AI-powered feature for our GRC platform? What ethical considerations would you prioritize?" (Demonstrate your understanding of AI's potential, ethical frameworks, and user impact.)
• "Walk us through your process for creating and maintaining a design system. What are the key benefits and challenges?" (Highlight your experience with scalable design solutions and your understanding of component-based design.)

Company & Culture Questions:

• "What interests you about Diligent and our mission in the GRC SaaS space?" (Research Diligent's AI initiatives, GRC solutions, and company values.)
• "How do you approach collaboration with Product Managers and Engineers? Describe a time you had a design disagreement and how you resolved it." (Showcase your communication skills, empathy, and ability to find common ground.)
• "How do you ensure your designs are accessible and inclusive for a global user base?" (Detail your knowledge of accessibility standards and your commitment to inclusive design.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your specific contributions, your design process (research, ideation, prototyping, testing), the rationale behind key decisions, and the impact/results.
• Showcase Figma Mastery: Ensure your examples clearly demonstrate your proficiency in Figma, from wireframes to high-fidelity mockups and interactive prototypes.
• Quantify Impact: Wherever possible, use data and metrics to illustrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs you made, and how you handled challenges or feedback.

📝 Enhancement Note: Preparing specific examples that highlight strategic thinking, AI relevance, and cross-functional collaboration will be key to impressing the interview panel for this senior role.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Diligent Corporation careers portal, ensuring your resume and portfolio link are up-to-date and prominently featured.
• Portfolio Customization: Select 2-3 of your most impactful end-to-end case studies that align with enterprise SaaS design, complex problem-solving, and ideally, any AI-related work. Ensure your Figma proficiency is evident.
• Resume Optimization: Tailor your resume to highlight experience in B2B/enterprise SaaS, UX/UI principles, interaction and visual design, Figma proficiency, and any experience with AI or GRC domains. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your approach to user-centered design, collaboration, and mentorship. Research Diligent's products and AI strategy.
• Company Research: Gain a thorough understanding of Diligent's position in the GRC market, their AI initiatives, and their company culture to articulate your genuine interest and fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---