Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Onmo

Location: City of London, England, United Kingdom

Job Type: Full-Time

Category: Product Design / FinTech Operations

Date Posted: 2026-02-25

Experience Level: Mid-Level (2-5 Years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on delivering impactful product designs for a FinTech company, emphasizing user-centered design principles and a strong understanding of customer needs within a regulated environment.

• The Product Designer will be instrumental in translating qualitative and quantitative user research into actionable design solutions for both mobile app and web platforms, driving key business metrics.

• Collaboration is key, requiring close partnership with Product Owners and Developers to ensure designs are technically feasible, aligned with business objectives, and meet stringent FCA compliance and Consumer Duty standards.

• The position demands a proactive and detail-oriented individual capable of managing a high pace of delivery while contributing to and maintaining a robust design system.

📝 Enhancement Note: While the title is "Product Designer," the explicit mention of FCA Compliance, Consumer Duty, financial promotion regulation, and FCA Conduct Rules indicates a strong operational component. This role requires a designer who understands the regulatory landscape and can integrate compliance considerations directly into the design process, impacting GTM strategy and customer experience within a regulated financial services context.

📈 Primary Responsibilities

• Design Delivery & Ownership: Take full ownership of design initiatives from initial discovery and user research through to final implementation, ensuring high-quality execution across the Onmo app and website.

• User-Centric Solutioning: Employ a blend of qualitative and quantitative user research techniques to deeply understand user needs, pain points, and behaviors, translating these insights into intuitive and effective design solutions.

• End-to-End Design Creation: Develop wireframes, user flows, interactive prototypes, and high-fidelity visual designs to effectively communicate concepts, app updates, and complex feature releases to cross-functional teams.

• Cross-Functional Collaboration: Foster strong working relationships with Product Owners, Developers, Marketing, and other stakeholders to ensure design solutions are aligned with business goals, technical constraints, and regulatory requirements.

• Design System Contribution: Actively contribute to the development, maintenance, and consistent application of Onmo's design system and UI component library, ensuring design scalability and brand consistency.

• Agile Process Integration: Thrive in a dynamic, fast-paced agile development environment, adapting quickly to evolving priorities, feedback, and project timelines while maintaining design integrity.

• Regulatory Design Integration: Ensure all design outputs adhere to FCA Compliance and Consumer Duty principles, prioritizing positive customer outcomes and considering financial promotion regulations in design decisions.

📝 Enhancement Note: The responsibilities explicitly call for understanding and applying user research techniques to influence design direction, which is a critical skill for any operations-focused design role. The emphasis on delivering design work "taking responsibility for defined initiatives from discovery through to implementation" highlights an end-to-end ownership that aligns with operations' focus on process completion and outcome achievement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating comprehensive product design capabilities and a deep understanding of user-centered design principles is essential. Awareness of UX/UI principles and FinTech best practices is highly valued.

Experience: Broad end-to-end product design experience, with a preference for candidates who have worked in a B2C environment, ideally within the FinTech or financial services sector. Experience navigating regulated industries is a significant advantage.

Required Skills:

• Proven experience in delivering end-to-end product design across web and mobile applications.

• Proficiency in user research methodologies (qualitative and quantitative) and the ability to translate research findings into actionable design strategies.

• Strong skills in wireframing, prototyping, and creating high-fidelity designs using tools like Figma or similar.

• Excellent collaboration and communication skills, with the ability to work effectively with product, engineering, and business stakeholders.

• Experience contributing to or maintaining design systems and UI component libraries.

• Adaptability and resilience in a fast-paced, agile environment with evolving priorities.

• A customer-centric and design-thinking approach to problem-solving.

Preferred Skills:

• Direct experience in the FinTech or financial services industry.

• Familiarity with FCA regulations, Consumer Duty principles, and financial promotion guidelines.

• Awareness of front-end coding principles (HTML, CSS, JavaScript) to facilitate better collaboration with developers.

• Experience in conceptual thinking and developing innovative design solutions for complex financial products.

📝 Enhancement Note: The "Front end coding awareness or experience is advantageous but not essential" suggests that while not a hard requirement, candidates with a technical understanding will be better equipped to bridge the gap between design and development, a common operational need in product teams. The deep dive into FCA compliance and Consumer Duty indicates a need for designers who can translate regulatory requirements into tangible design outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 end-to-end product design case studies demonstrating your process from problem identification and user research to solution design and implementation.

• Projects should highlight your ability to understand user needs, translate them into design solutions, and collaborate with cross-functional teams.

• Clearly articulate the design challenges, your approach, the rationale behind your decisions, and the impact of your work, preferably with quantifiable results or metrics.

• Include examples of wireframes, user flows, prototypes, and high-fidelity designs, demonstrating your proficiency with design tools like Figma.

Process Documentation:

• Demonstrate a structured approach to your design process, from user research and ideation to iteration and final delivery.

• Show how you gather and utilize user feedback and data to inform design decisions and measure success.

• Illustrate your experience with design systems and how you ensure consistency and scalability in your work.

• Evidence of collaboration with developers and product managers, showing how you navigate technical constraints and business requirements.

📝 Enhancement Note: For a role with a strong regulatory component, a portfolio that demonstrates an understanding of compliance requirements and how they were integrated into the design process would be highly advantageous. Specifically, showcasing how user needs were balanced with regulatory constraints would be a significant plus.

💵 Compensation & Benefits

Salary Range:

For a mid-level Product Designer (2-5 years of experience) in London, the estimated salary range is typically between £55,000 and £75,000 per annum. Given the stated salary of £65,000, this falls squarely within the expected market rate for this experience level and location, particularly for a FinTech company.

Benefits:

• Competitive Salary: £65,000 per annum.

• Pension Scheme: Contribution towards a workplace pension.

• Health and Well-being: Support for employee well-being, which may include private health insurance or wellness programs.

• Professional Development: Opportunities for training, workshops, and attending industry conferences to enhance design and FinTech skills.

• Hybrid Working Model: Flexibility to balance office-based collaboration with remote work.

• Regular Team Socials & Events: Fostering a strong team culture and camaraderie.

Working Hours:

The standard working hours are 40 hours per week, reflecting a full-time commitment. While the role is hybrid, specific in-office days will likely be coordinated with the team to maximize collaboration opportunities.

📝 Enhancement Note: The salary of £65,000 for a Product Designer in London with 2-5 years of experience is a solid offering, aligning with mid-level roles in the tech and FinTech sectors. The emphasis on "Consumer Duty" and "FCA Compliance" suggests that benefits might also extend to training and resources that support adherence to these regulations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech). Onmo operates in a dynamic and rapidly evolving sector, aiming to democratize financial management and decision-making through innovative technology.

Company Size: Scale-up (likely 50-200 employees based on typical growth trajectories for companies with this ambition and funding). This size implies a fast-paced environment with opportunities for significant impact and growth, but also potential for ambiguity.

Founded: The company is described as "young," suggesting a relatively recent founding date, likely within the last 5-10 years, contributing to its agile and ambitious culture.

Team Structure:

• The Product Design team likely operates within a broader Product department, collaborating closely with Product Owners, UX Researchers, and potentially a dedicated Content Designer.

• Designers will report to a Head of Product Design or a Senior Product Manager, with a matrixed reporting line to Product Owners for specific initiatives.

Methodology:

• Onmo likely employs an Agile development methodology, such as Scrum or Kanban, to manage its product roadmap and development cycles.

• Data analysis and user insights are central to their approach, guiding product decisions and design iterations.

• A strong emphasis is placed on customer feedback loops and iterative design to continuously improve the user experience and drive key business metrics.

Company Website: https://onmo.com

📝 Enhancement Note: The "Scale-up" environment implies that processes may still be evolving, offering a Product Designer the opportunity to influence and optimize design workflows. The FinTech industry context means that user trust and regulatory adherence are paramount, shaping the design culture around clarity, security, and fairness.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is for an individual who can independently drive design initiatives from concept to completion, demonstrating a strong command of design principles and tools. It implies a level of autonomy and responsibility beyond junior roles, focusing on execution and collaboration.

Reporting Structure: The Product Designer will likely report to a Design Lead or Product Manager, with day-to-day guidance and collaboration with Product Owners and Engineering teams. This structure allows for both strategic direction and tactical execution.

Operations Impact: The Product Designer's work directly impacts the company's ability to acquire and retain customers, improve financial literacy, and ensure regulatory compliance. By creating intuitive and trustworthy interfaces, they contribute significantly to customer satisfaction, engagement, and ultimately, revenue growth and operational efficiency in customer support.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in FinTech product design, user research within regulated industries, or design system management.

• Leadership: Potential to grow into a Senior Product Designer role, mentoring junior designers, or taking on design lead responsibilities for specific product areas or features.

• Cross-Functional Mobility: Exposure to product management, user research, or even operational aspects of FinTech compliance can open doors to related career paths within the company.

• Skill Enhancement: Continuous learning in areas like advanced Figma techniques, user psychology, behavioral economics, and evolving FinTech UX trends.

📝 Enhancement Note: The "Action orientated" and "happy to deal with the ambiguity of a scale up" points suggest that career growth will be tied to initiative-taking and problem-solving within a less structured environment, common in operations. The ability to "take ideas all the way from conceptual thinking to building full features with developers" signifies an end-to-end ownership that is crucial for operational excellence.

🌐 Work Environment

Office Type: Onmo offers a hybrid work environment, suggesting a modern office space designed for collaboration, alongside the flexibility of remote work. The office is located in the City of London, a hub for finance and technology.

Office Location(s): 33 Cannon St, London, EC4M 5SB, United Kingdom. This central London location provides excellent transport links and access to a vibrant business district.

Workspace Context:

• The office environment is likely designed to foster collaboration, with meeting rooms, breakout spaces, and potentially open-plan areas for team interaction.

• Access to necessary design tools and technology, including high-performance workstations and relevant software licenses (e.g., Figma), will be provided.

Work Schedule:

The standard 40-hour work week is complemented by a hybrid model. This allows for focused individual work at home and collaborative sessions in the office. Specific in-office days will likely be determined by team needs and project requirements, ensuring optimal team synergy and efficiency in design execution and review.

📝 Enhancement Note: The hybrid model is a key operational consideration for team coordination. For a Product Designer, this means balancing focused design work (often better done remotely) with collaborative sessions for brainstorming, feedback, and alignment with stakeholders (often best in person), reflecting a need for flexible operational planning.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in the role and Onmo.

2. Portfolio Review & Initial Interview: A more in-depth discussion of your portfolio, focusing on your design process, problem-solving skills, and experience. This stage will likely include questions about your approach to user research, collaboration, and design systems.

3. Design Challenge/Exercise: You may be asked to complete a take-home design exercise or a live design challenge, simulating a real-world problem. This assesses your practical design skills, ability to work under pressure, and communication clarity.

4. Stakeholder Interviews: Meetings with Product Owners, Developers, and potentially other designers or team leads to evaluate your technical skills, collaborative style, and understanding of the FinTech domain and regulatory landscape.

5. Final Interview: A conversation with a senior leader (e.g., Head of Product, CEO) to discuss your career aspirations, cultural alignment, and overall fit with Onmo's mission and values.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing, iteration), your key contributions, and the outcomes/impact.

• Highlight Regulatory Awareness: If possible, showcase projects where you've considered compliance, user safety, or ethical design principles, especially if relevant to financial products.

• Demonstrate Collaboration: Show how you worked with developers and product managers, illustrating your ability to translate feedback and technical constraints into design decisions.

• Figma Proficiency: Be prepared to walk through your Figma files, explaining your component usage, design system contributions, and prototyping methods.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user engagement).

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt, identifying key user needs, business goals, and any implied constraints (e.g., regulatory considerations).

• Focus on Process: While the final UI is important, emphasize your thought process, user research approach, and decision-making rationale.

• Consider the FinTech Context: Think about how security, trust, and regulatory compliance might influence your design choices.

• Time Management: Practice working within a given timeframe, prioritizing key deliverables.

📝 Enhancement Note: The interview process strongly emphasizes practical application and collaborative problem-solving, aligning with operational expectations for designers who need to deliver tangible results in a team setting. The mention of "FCA Compliance & Consumer Duty" means interviewers will likely probe how you integrate these into your design thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, high-fidelity design, and collaboration. This is Onmo's primary design tool.

• Prototyping Tools: While Figma has strong prototyping capabilities, familiarity with other tools like InVision, ProtoPie, or Adobe XD may be beneficial for specific use cases.

• User Research Platforms: Tools such as UserTesting.com, Maze, Lookback, or Hotjar for conducting remote user testing, surveys, and gathering qualitative feedback.

Analytics & Reporting:

• Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or Pendo to understand user behavior, track key metrics, and inform design decisions.

• Data Visualization: Basic understanding of how to interpret data presented in dashboards from tools like Tableau or Looker (though direct usage might not be required for the designer).

CRM & Automation:

• Project Management Tools: Experience with tools like Jira, Asana, or Trello for managing design tasks, sprints, and collaborating with development teams.

• Collaboration Suites: Proficiency in tools like Slack for real-time communication and G Suite/Microsoft 365 for documentation and organizational tasks.

📝 Enhancement Note: The explicit mention of Figma, user research platforms, and analytics tools highlights the operational need for designers to be data-informed and efficient in their workflow, leveraging technology to drive product improvements and demonstrate ROI.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A core value, driven by the "Consumer Duty" principle, ensuring that all design decisions prioritize positive customer outcomes, fairness, and transparency.

• Integrity & Diligence: Acting with integrity and due skill, care, and diligence, reflecting the FCA Conduct Rules and the sensitive nature of financial services.

• Collaboration & Openness: Fostering an environment where ideas are shared openly, feedback is constructive, and teams work together seamlessly to achieve common goals.

• Innovation & Agility: Embracing a "scale-up" mindset, encouraging creative problem-solving, adaptability to change, and a proactive approach to improving processes and products.

• Data-Driven Decision Making: Utilizing insights from user research and analytics to guide design choices and measure the effectiveness of product initiatives.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants in cross-functional teams, working closely with Product Owners and Developers throughout the product lifecycle.

• Iterative Feedback Loops: A culture of continuous feedback, where designs are shared early and often, and constructive criticism is welcomed to refine solutions.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team to elevate the overall quality of design and product development.

📝 Enhancement Note: The emphasis on "Consumer Duty" and "FCA Conduct Rules" is a significant cultural indicator. It means the team values ethical design, transparency, and ensuring customers are treated fairly, which directly impacts operational standards for customer interaction and product delivery.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Regulatory Requirements: A primary challenge will be designing intuitive and engaging user experiences while strictly adhering to complex FCA regulations and Consumer Duty principles.

• Navigating Ambiguity in a Scale-Up: The fast-paced, evolving nature of a scale-up can present challenges related to shifting priorities, undefined processes, and the need for proactive problem-solving.

• Maintaining Design Consistency: Ensuring a cohesive user experience across both the app and website, while contributing to and evolving a design system, requires meticulous attention to detail and strong organizational skills.

• Driving Metrics with Design: Demonstrating the direct impact of design decisions on key business metrics (e.g., customer acquisition, retention, engagement) in a data-informed environment.

Learning & Development Opportunities:

• FinTech UX Specialization: Deepen expertise in designing for financial services, understanding user psychology in financial decision-making, and navigating regulatory design constraints.

• Advanced Design & Research Techniques: Access to training and resources to master new design tools, user research methodologies, and data analysis techniques.

• Contribution to Design Systems: Opportunity to take a leading role in developing and scaling a design system, a valuable skill for any product designer.

• Impactful Product Development: Contribute to a product that aims to improve financial well-being for individuals, offering a sense of purpose and significant professional impact.

📝 Enhancement Note: The challenge of "Balancing User Needs with Regulatory Requirements" is a critical operational aspect for any FinTech role. A designer who can effectively manage this tension will be highly valued for their ability to ensure both user satisfaction and business compliance.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with strict regulatory requirements in your design process. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and adherence to rules.)

• "How do you approach user research to identify pain points and translate those insights into actionable design solutions, especially in a B2C context?" (Highlight your methodology and ability to derive insights.)

Company & Culture Questions:

• "What interests you about Onmo and our mission to improve financial management?" (Research Onmo's product, values, and recent news.)

• "How do you stay updated on FinTech trends and evolving UX best practices, particularly concerning financial regulations?" (Show your commitment to continuous learning in the industry.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative – the problem, your journey, the solution, and the impact.

• Focus on Your Role: Clearly articulate your specific contributions, even within a team setting.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your design thinking and execution.

• Be Prepared for Deep Dives: Expect questions about specific design choices, the rationale behind them, and how you would iterate based on feedback.

• Connect to Onmo: Where possible, subtly link your experience and approach to Onmo's mission and the requirements of the role.

📝 Enhancement Note: Interviewers will be looking for a candidate who not only has strong design skills but also understands the operational realities of working in a regulated FinTech environment. Your ability to articulate how you integrate compliance, collaborate with diverse teams, and drive measurable results will be key.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Onmo Teamtailor careers page.

• Portfolio Customization: Tailor your portfolio to highlight B2C product design experience, especially any work within FinTech or regulated industries. Emphasize case studies showcasing your end-to-end design process, user research integration, and collaboration with development teams.

• Resume Optimization: Ensure your resume clearly articulates your experience with Figma, user research, prototyping, and your understanding of design systems. Quantify your achievements with metrics where possible, and prominently mention any experience with FCA compliance or Consumer Duty principles.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and experience with collaborative development. Prepare to discuss specific projects from your portfolio in detail, focusing on your role and the outcomes.

• Company Research: Thoroughly research Onmo's mission, product, target audience, and company values. Understand their commitment to improving financial management and their approach to regulatory compliance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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