Product Designer

📍 Job Overview

Job Title: Product Designer

Company: NexHealth

Location: Seattle, Washington, United States

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: March 02, 2026

Experience Level: Mid-Senior Level (5-10+ years)

Remote Status: On-site

🚀 Role Summary

• Spearhead end-to-end UX and product design for critical NexHealth platforms, particularly focusing on payments and the infrastructure layer for modern healthcare.

• Drive product strategy and influence technical architecture by championing a design-first approach, ensuring user clarity and product simplicity are paramount.

• Collaborate as a co-equal partner with Product Managers and Engineers, acting as a primary builder and strategic influencer in product development.

• Establish and evolve world-class design systems and scalable UI standards to ensure consistency, accessibility, and excellence across all user touchpoints.

📝 Enhancement Note: While the input describes a "Product Designer" role, the emphasis on "design excellence," "design-led company," "infrastructure layer," "APIs," and "technical architecture" strongly indicates a need for a designer with a deep understanding of complex SaaS platforms and potentially API-driven products, extending beyond typical consumer-facing design roles. The "payments" focus also suggests a need for meticulous attention to detail and a strong grasp of transactional user flows.

📈 Primary Responsibilities

• Own the complete product design lifecycle for key NexHealth initiatives, from initial user research and flow mapping to wireframing, prototyping, and final UI execution.

• Lead product scope definition and significantly influence technical implementation strategy by prioritizing superior UX clarity and design-first methodologies.

• Act as a close collaborator and strategic partner to Product Managers and Engineering teams, ensuring seamless integration of design vision into development.

• Develop, maintain, and champion robust design systems and scalable UI standards to foster consistency, efficiency, and a high-quality user experience across the product suite.

• Craft intuitive and efficient user experiences that eliminate complexity and make workflows exceptionally simple for healthcare providers and developers.

• Champion user clarity, accessibility, and precision in all design outputs, ensuring compliance with industry standards and best practices.

• Make critical design decisions that directly shape product architecture, engineering priorities, and overall product roadmap.

📝 Enhancement Note: The responsibilities highlight a significant level of ownership and strategic influence, positioning the Product Designer as a key driver of product development, not just an executor. The emphasis on "design-first thinking" and "leading product scope" suggests a proactive and foundational role in defining what gets built and how.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred, though equivalent practical experience will be strongly considered.

Experience: 6–10+ years of progressive experience in end-to-end product design ownership, with a demonstrated track record of delivering successful, user-centric digital products.

Required Skills:

• Proven expertise in end-to-end UX and product design, encompassing research, user flows, wireframing, prototyping, and UI design.

• Demonstrated ability to lead product scope and shape technical implementation through design-first thinking and user-centered methodologies.

• Proficiency in building, maintaining, and scaling design systems and UI standards.

• Strong understanding of user clarity, accessibility (WCAG standards), and precision in design.

• Exceptional product intuition and the ability to translate complex problems into simple, elegant user experiences.

• Experience in collaborative environments, working effectively as a co-equal builder with Product Managers and Engineers.

• World-class design taste, with a focus on systems thinking and ruthless friction reduction.

Preferred Skills:

• Deep experience in SaaS, platform, or API-heavy environments.

• Experience within the healthcare technology sector, understanding healthcare workflows and EHR systems.

• Familiarity with payment processing systems and their UX implications.

• Experience in a fast-paced, scaling startup environment.

• Ability to think and act like a Product Manager, contributing to product strategy and roadmap.

📝 Enhancement Note: The "5-10+ years" experience level combined with the emphasis on "leading product scope," "influencing technical architecture," and "thinking like a PM" suggests this role requires a senior-level designer capable of strategic contribution and not just execution. The "SaaS, platform, or API-heavy environments" preference is critical for tailoring applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end ownership of complex product design projects, showcasing the entire design process from problem definition to final solution.

• Provide detailed case studies that highlight your ability to simplify complex workflows, particularly in areas like payments, platform integration, or API-driven products.

• Showcase examples of how you have built or significantly contributed to design systems and scalable UI standards, illustrating their impact on product consistency and development velocity.

• Include examples where your design decisions directly influenced product strategy, technical architecture, or engineering priorities, demonstrating your strategic impact.

Process Documentation:

• Clearly articulate your approach to user research and discovery, detailing methodologies used to understand user needs and pain points.

• Document your process for translating user insights into detailed user flows, wireframes, and interactive prototypes.

• Explain your methods for collaborating with engineering and product teams, ensuring design intent is realized accurately and efficiently.

• Show how you measure the success of your designs, including metrics related to user adoption, satisfaction, task completion, and business impact.

📝 Enhancement Note: For a role emphasizing design leadership and strategic influence, the portfolio must go beyond showcasing final UI. It needs to demonstrate the process of problem-solving, strategic thinking, collaboration, and measurable impact, especially within complex technical environments like SaaS or API platforms.

💵 Compensation & Benefits

Salary Range: $180,000 - $265,000 USD per year.

Benefits:

• Full Medical, Dental, and Vision insurance coverage (up to 100% covered).

• Stock Options, providing an opportunity to share in the company's growth.

• Unlimited Paid Time Off (PTO) policy, allowing flexibility and work-life balance.

• 401K retirement savings plan.

• Commuter benefits to support daily travel to the office.

• Opportunity to work on high-impact projects that directly improve the healthcare experience for millions.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with flexibility often available due to the nature of the role and company culture.

📝 Enhancement Note: The salary range provided is specific to base salary. The company explicitly mentions that total compensation may include stock options, and other benefits like unlimited PTO and full health coverage are significant additions to the overall compensation package. The location of Seattle suggests a competitive market for design talent, aligning with the upper end of the provided range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, focused on building the infrastructure layer for modern healthcare by connecting fragmented EHR systems and powering software, APIs, payments, and patient experiences.

Company Size: 200+ employees, indicating a growing mid-size company with established processes but still retaining agility and a hands-on culture.

Founded: 2017, meaning it's a relatively young company that has achieved significant growth and Series C funding, suggesting a dynamic and innovation-driven environment.

Team Structure:

• The Product Design team likely consists of skilled designers who work closely with Product Managers and Engineers, forming cross-functional "pods" or "squads."

• Reporting structure will likely involve a Design Lead or Head of Design, with designers reporting to them, while also collaborating across departments.

Methodology:

• Design-First Approach: The company explicitly states their process starts with designing the ideal user experience first, setting the direction for product features and engineering.

• First Principles Thinking: Decisions are broken down to their fundamental components, constantly asking "why" to validate assumptions before jumping to solutions.

• Data-Driven Insights: While not explicitly detailed for design, the company's mission implies a reliance on understanding user behavior and market needs to drive innovation.

• Customer Problem Solving: Decisions are made from the customer's perspective, prioritizing their needs over internal convenience.

Company Website: https://www.nexhealth.com/

📝 Enhancement Note: NexHealth is positioning itself as a design-led company in the healthcare tech space, which is a significant differentiator. The emphasis on "infrastructure," "APIs," and "connecting fragmented systems" suggests a B2B or B2B2C focus where design must cater to both developer and provider user needs, requiring a sophisticated approach to user experience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, likely equivalent to a Staff Designer or Product Design Lead, given the emphasis on end-to-end ownership, strategic influence, shaping product scope, and influencing technical architecture. It's a critical individual contributor role with significant leadership potential within the design function.

Reporting Structure: The designer will report to a Design Lead or Head of Design. They will work in cross-functional teams, collaborating daily with Product Managers, Engineers, and potentially other stakeholders across GTM and operations teams.

Operations Impact: The designer's impact is profound, directly shaping the user experience of NexHealth's core infrastructure products. By ensuring world-class design, they will drive user adoption, retention, customer satisfaction, and ultimately, the company's competitive advantage in the complex healthcare technology market. Design decisions will directly influence product strategy and engineering priorities.

Growth Opportunities:

• Design Leadership: Potential to grow into a lead role, managing a team of designers, or taking on more strategic product leadership responsibilities as the company scales.

• Specialization: Opportunity to become a deep expert in designing for complex platforms, API ecosystems, or specific areas of healthcare technology.

• Company Impact: Contribute to defining the future of a design-led company and shaping the infrastructure for modern healthcare.

• Skill Development: Continuous learning through tackling challenging design problems, evolving design systems, and working with cutting-edge technology.

📝 Enhancement Note: The role is framed as pivotal to NexHealth's strategy, suggesting that success here can lead to significant career advancement within the company, particularly in shaping its design culture and product direction.

🌐 Work Environment

Office Type: The role is listed as "On-site" in Seattle, Washington. This suggests a collaborative, in-person work environment.

Office Location(s): Seattle, Washington, United States. This location places the designer within a major tech hub, potentially facilitating networking and access to talent.

Workspace Context:

• The office environment is expected to be collaborative, fostering close interaction between design, product, and engineering teams.

• Access to modern design tools and technologies will be standard, supporting the creation of sophisticated digital products.

• Opportunities for frequent interaction with colleagues will facilitate rapid iteration, feedback exchange, and the development of a strong design culture.

Work Schedule: A standard full-time schedule (approximately 40 hours/week) is expected, with an emphasis on collaboration during core business hours. The company's unlimited PTO policy suggests flexibility outside of scheduled working hours.

📝 Enhancement Note: The "On-site" requirement for Seattle indicates a company that values in-person collaboration and the spontaneous cross-pollination of ideas that can occur in a shared physical workspace, which is particularly important for a design-led strategy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements.

• Design Challenge/Case Study: You will likely be asked to present a significant case study from your portfolio, detailing your process, decision-making, and impact. This may also involve a take-home design exercise or a live design critique.

• Interviews with PMs and Engineers: Discussions focused on your collaboration style, technical understanding, problem-solving approach, and how you integrate with product and engineering teams.

• Interviews with Design Leadership: Deeper dives into your design philosophy, strategic thinking, experience with design systems, and vision for design at NexHealth.

• Cultural Fit Interview: Assessment of alignment with NexHealth's values (customer focus, ownership, first principles, direct communication, trust, etc.).

Portfolio Review Tips:

• Focus on Process: Clearly articulate the problem, your research methodology, design iterations, and the rationale behind your final solutions.

• Showcase Strategic Impact: Highlight how your design decisions drove business outcomes, influenced product strategy, or solved critical user pain points.

• Emphasize Collaboration: Describe how you worked with PMs and Engineers, demonstrating your ability to be a co-equal builder.

• Demonstrate Systems Thinking: Include examples of how you’ve built or utilized design systems to ensure scalability, consistency, and efficiency.

• Quantify Results: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Tailor to NexHealth: Select projects that best reflect experience in SaaS, platforms, APIs, or complex workflows like payments, and align with NexHealth's mission of modernizing healthcare infrastructure.

Challenge Preparation:

• Understand the Problem: Thoroughly analyze any provided design challenge, identifying the core user needs and business objectives.

• Articulate Your Approach: Be prepared to clearly explain your design process, from initial assumptions to final recommendations.

• Prioritize Clarity and Simplicity: Apply NexHealth's design principles by focusing on solutions that are intuitive and easy to understand.

• Think Systemically: Consider how your proposed solution fits within a larger product ecosystem and design system.

• Prepare for Trade-offs: Be ready to discuss potential trade-offs and justify your decisions based on user needs and business goals.

📝 Enhancement Note: Given the emphasis on design leadership and strategic influence, expect portfolio reviews to be in-depth, focusing on the "why" and "how" behind your design decisions and their impact, rather than just the final visual output.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly likely, given industry trends and collaborative needs), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Prototyping Tools: InVision, Principle, ProtoPie, or advanced Figma prototyping capabilities.

• User Research Platforms: Tools for user interviews, usability testing, and surveys (e.g., UserTesting.com, Maze, Hotjar, SurveyMonkey).

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and measure design impact.

CRM & Automation:

Collaboration & Project Management:

• Jira, Asana, Trello for managing design tasks and workflows within development sprints.

• Confluence or similar for documentation.

• Slack or Microsoft Teams for communication.

📝 Enhancement Note: While the input doesn't specify tools, Figma is the de facto standard for collaborative design in modern SaaS companies. Experience with a robust design system toolset and analytics platforms is crucial for demonstrating the impact of design work.

👥 Team Culture & Values

Operations Values:

• Solve the customer’s problems, not yours: A core principle that guides all decision-making, emphasizing empathy and a deep understanding of user needs, especially in the complex healthcare sector.

• Do the things others are not willing to do: A drive to tackle challenging problems with high quality and speed, pushing boundaries in innovation.

• Take ownership: Acting like a founder, owning responsibilities, mistakes, and the company's mission, fostering a culture of accountability.

• Say what’s on your mind, with positive intent: Encouraging direct, transparent, and frequent communication to foster an open and honest work environment.

• Default trust: Building relationships based on inherent trust, enabling faster communication, feedback, and collaboration.

• Think in first principles: A methodology of breaking down problems to their fundamentals before seeking solutions, ensuring a deep understanding and validation of assumptions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be deeply integrated with Product Managers and Engineers, working as co-equal builders.

• Design-Led Collaboration: The design process initiates product development, meaning designers actively lead discussions and influence direction.

• Open Communication: A culture that values direct feedback and transparent communication, allowing for rapid iteration and problem-solving.

• Shared Ownership: Team members are encouraged to take ownership of not just their tasks, but the overall mission and success of the company.

📝 Enhancement Note: The explicitly stated company values are critical for understanding the expected work style. A candidate who demonstrates alignment with "ownership," "first principles thinking," and "solving customer problems" will likely be a strong cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Modernizing Healthcare Infrastructure: Designing for a complex, often fragmented, and highly regulated industry requires deep user empathy and a nuanced understanding of existing workflows and technical constraints.

• Balancing Design Excellence with Technical Constraints: Influencing technical architecture through UX clarity while working within engineering realities demands strong communication and negotiation skills.

• Scaling Design Systems: Evolving and maintaining a robust design system that supports rapid product development across a growing platform.

• Defining a Design-Led Culture: Establishing and championing design as a strategic weapon within a company that is scaling quickly.

• Simplifying Complex Workflows: Eliminating friction and making high-stakes workflows (like payments) feel simple and intuitive for users.

Learning & Development Opportunities:

• Deep Dive into Healthcare Tech: Gaining expertise in the unique challenges and opportunities within the healthcare technology sector.

• Platform and API Design: Developing specialized skills in designing for complex software platforms and API integrations.

• Strategic Product Leadership: Growing influence in product strategy, roadmap definition, and technical architecture.

• Building a Design Function: Contributing to the growth and maturation of NexHealth's design capabilities and culture.

• Industry Recognition: Playing a key role in making NexHealth known for design excellence, potentially leading to industry recognition.

📝 Enhancement Note: The challenges are directly tied to NexHealth's mission and the nature of its product, offering significant opportunities for professional growth and impact for a designer who thrives in complex, innovation-driven environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you influenced product strategy or technical architecture through your design work. How did you approach it, and what was the outcome?" (Focus on strategic influence, problem-solving, and impact).

• "Walk us through your process for designing a complex payment flow. What were the key user needs, friction points, and how did you ensure clarity and security?" (Prepare a relevant case study, emphasizing your design process for critical workflows).

• "How do you approach building or contributing to a design system? What are the key principles for scalability and broad adoption?" (Demonstrate understanding of systems thinking and collaboration).

Company & Culture Questions:

• "Why are you interested in NexHealth, and how does our mission to modernize healthcare infrastructure resonate with you?" (Research NexHealth's mission, funding, and market position).

• "How do you align with our company values, particularly 'Solve the customer's problems, not yours' and 'Think in first principles'?" (Prepare specific examples of how you embody these values).

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly define the problem, your role, the process you followed, the solutions you designed, and the measurable impact.

• Tell a Story: Frame your presentations as narratives that highlight your problem-solving journey, critical decisions, and learning experiences.

• Focus on "Why": Be prepared to explain the rationale behind every design decision, connecting it to user needs, business goals, or technical considerations.

• Show, Don't Just Tell: Use visuals, prototypes, and interactive elements to effectively communicate your design solutions.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, trade-offs, and how you handled challenges.

• Highlight Collaboration: Explain how you partnered with other teams throughout the design process.

📝 Enhancement Note: Expect interview questions to be highly strategic, focusing on your ability to act as a product leader through design, not just an executor. Be prepared to discuss your understanding of SaaS, platform design, and the unique challenges of the healthcare industry.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the NexHealth careers portal.

• Tailor your resume: Highlight experience in end-to-end product design, SaaS/platform/API environments, and any healthcare tech exposure. Quantify achievements where possible.

• Curate your portfolio: Select 2-3 of your strongest case studies that best showcase your strategic thinking, process, collaboration, and impact, particularly for complex workflows similar to payments or platform integrations. Ensure it clearly demonstrates your ability to make design decisions that influence product strategy and technical architecture.

• Prepare your portfolio presentation: Be ready to walk through your case studies, articulating your design process, rationale, and outcomes. Practice explaining how your design work solves customer problems and aligns with NexHealth's values.

• Research NexHealth: Understand their mission, product offerings (especially their infrastructure layer, APIs, and payments solutions), target users (providers, developers), and company values. Prepare thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for a Product Designer role at a company like NexHealth. All details, especially regarding specific interview processes and expectations, should be verified directly with the hiring organization.