Product Designer

📍 Job Overview

Job Title: Product Designer Company: InPost Location: Warsaw, Masovian Voivodeship, Poland Job Type: Full-time Category: Product Design / UX/UI Design Date Posted: 2025-10-20 Experience Level: Mid-Senior Level (5+ years) Remote Status: Hybrid / Remote OK

🚀 Role Summary

• This role is pivotal in shaping the digital user experience across InPost's operations in 9 countries, focusing on enhancing customer satisfaction and building best-in-class digital products.
• The Product Designer will lead user research initiatives, translating complex user needs and behaviors into intuitive and effective design solutions.
• The position requires close collaboration with Product Managers and Engineers throughout the entire product lifecycle, from ideation to implementation, ensuring seamless execution.
• A key responsibility will be contributing to and maintaining InPost's group-wide design system and component library, ensuring consistency and scalability across diverse markets.
• The role demands a strong understanding of user-centered design principles, data-informed decision-making, and a commitment to accessibility best practices.

📝 Enhancement Note: While the input states "Product Designer," given the responsibilities involving UX/UI, user research, prototyping, and collaboration with PMs and engineers, this role is firmly situated within the UX/UI discipline, with a strong emphasis on product development lifecycle integration. The mention of "entrepreneurial UX/UI designer" suggests a proactive and innovative approach is valued.

📈 Primary Responsibilities

• Conduct comprehensive user research, including user interviews, usability testing, and surveys, to deeply understand user behaviors, needs, and pain points across different markets.
• Analyze research findings to derive actionable insights that will directly inform and shape design decisions for digital products.
• Translate product requirements and user research insights into detailed user flows, wireframes, and interactive prototypes, exploring multiple design solutions and iterating based on feedback.
• Create high-fidelity visual designs, encompassing interface layouts, typography, color palettes, and iconography, ensuring strict adherence to InPost's brand guidelines and established design system.
• Plan and execute usability testing sessions throughout the design process to rigorously evaluate the effectiveness of design solutions and identify critical areas for enhancement, iterating designs based on user feedback.
• Foster strong, collaborative relationships with Product Managers, Engineers, and other cross-functional stakeholders to ensure design feasibility, alignment with product objectives, and effective implementation.
• Proactively communicate design rationale, user insights, and advocate for the user experience to internal teams and stakeholders.
• Actively contribute to the development, maintenance, and evolution of InPost's group-wide design system and component library, promoting consistency, scalability, and efficiency across all digital products.
• Ensure all designs adhere to relevant accessibility guidelines (e.g., WCAG) and established usability best practices to create inclusive digital experiences.

📝 Enhancement Note: The responsibilities clearly indicate a full-cycle product design role, encompassing research, ideation, detailed design, testing, and collaboration. The emphasis on a group-wide design system and local market considerations highlights the need for both strategic thinking and adaptable execution.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Graphic Design, or a closely related field is preferred.

Experience:

• Minimum of 5 years of progressive experience in a Product Designer, UI Designer, or UX Designer role, with a proven track record of delivering user-centered design solutions.
• Demonstrated experience working within Agile and/or Lean development methodologies.

Required Skills:

• User Research: Proficient in conducting various user research methods (interviews, surveys, usability testing) and synthesizing findings into actionable design insights.
• Wireframing & Prototyping: Expertise in creating detailed wireframes and interactive prototypes using industry-standard tools to visualize user flows and test design concepts.
• Visual Design: Strong capability in creating high-fidelity visual designs, including UI layouts, typography, color theory, and iconography, with a keen eye for aesthetics and brand consistency.
• Usability Testing: Skilled in planning, conducting, and analyzing usability tests to identify design flaws and areas for improvement.
• Collaboration & Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams (PMs, Engineers) and articulate design rationale.
• Problem-Solving: A strong analytical and problem-solving mindset to tackle complex user challenges and business requirements.
• Design Systems: Experience contributing to or working with design systems and component libraries to ensure product consistency and scalability.
• Accessibility Standards: Solid understanding of and practical application of accessibility guidelines (e.g., WCAG) in design.
• Fluent English: Professional proficiency in English, both written and spoken.

Preferred Skills:

• Experience working within the logistics or e-commerce technology industries.
• Familiarity with specific role-relevant design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Experience in designing for a multi-country, multi-brand digital ecosystem.
• Understanding of data analysis techniques to inform design decisions.

📝 Enhancement Note: The requirement for a minimum of 5 years of experience, coupled with the emphasis on user research, prototyping, and design systems, positions this as a mid-to-senior level role. The preference for logistics/e-commerce experience suggests that domain knowledge will be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of user-centered design work, demonstrating a strong grasp of the full design lifecycle.
• Case studies that highlight your process from problem identification and user research through to ideation, wireframing, prototyping, visual design, and final implementation.
• Evidence of how your design solutions have directly improved user experience, solved specific user pain points, or met business objectives.
• Examples of collaboration with cross-functional teams, showing how you integrated feedback and navigated technical constraints.
• Demonstrations of your ability to create and maintain design systems or adhere to existing ones, ensuring consistency and scalability.

Process Documentation:

• The portfolio should clearly articulate your design process, detailing the methodologies used (e.g., user-centered design, design thinking).
• Showcase how you leverage user research and data analytics to drive design decisions and iterate on solutions.
• Include examples of how you've translated complex requirements into intuitive user flows and prototypes.
• Demonstrate your approach to usability testing and how feedback was incorporated into design iterations.
• Illustrate your contribution to or experience with design systems and component libraries.

📝 Enhancement Note: For a Product Designer role at this level, a robust portfolio is paramount. It should not just display final designs but critically, the thought process, research, and iteration behind them. The emphasis on "user-centered design" and "data-informed decision-making" means the portfolio should explicitly show how these principles were applied.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Product Designer with 5+ years of experience in Warsaw, Poland, a competitive salary range is estimated to be between 12,000 PLN and 18,000 PLN gross per month. This range can vary based on specific experience, skill set, and negotiation.

Benefits:

• Training Opportunities: Access to professional development programs and training to enhance skills and career growth.
• Diverse & International Environment: Opportunity to work within a multicultural team, fostering a rich exchange of ideas and perspectives.
• Career Development: Clear pathways for career advancement and investment in employee growth.
• Flexible Work Arrangement: Option to work from the office or 100% remotely, offering significant work-life balance flexibility.
• Impactful Work: The chance to see your direct impact on users' lives and InPost's digital product evolution.
• Technology Involvement: Active participation in technology monitoring and decision-making processes.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. The remote/hybrid flexibility allows for potential adjustments to accommodate work-life balance while maintaining productivity and team collaboration.

📝 Enhancement Note: The salary range is an estimation for Warsaw, Poland, considering the experience level and typical market rates for Product Designers. Benefits are derived from the "Additional Information" section, focusing on aspects valuable to professionals in tech and design roles. The work arrangement explicitly mentions remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics / E-commerce Technology Company Size: Over 10,000 employees worldwide. This large, international scale suggests established processes but also opportunities for significant impact within a global organization. For operations professionals, this means potential for structured career paths, diverse projects, and cross-functional collaboration across various business units. Founded: InPost Group is a publicly traded company, indicating a mature and structured business environment with a focus on growth and shareholder value. The company's innovative approach to parcel delivery through intelligent lockers highlights a forward-thinking and technologically driven culture.

Team Structure:

• The Product Design team likely operates within a broader Product or Technology department, working closely with Product Management and Engineering.
• Collaboration is expected to be cross-functional, involving Product Managers for strategy and requirements, Engineers for technical feasibility, and potentially Marketing or Operations teams for market-specific insights.
• The reporting structure will likely involve a Design Lead or Head of Product, with the Product Designer reporting into this management layer.

Methodology:

• Data-Driven Design: The role emphasizes using research and data to inform design decisions, indicating a culture that values empirical evidence over assumptions.
• Agile & Lean Principles: The explicit mention of Agile/Lean methodologies suggests a fast-paced, iterative development process focused on continuous improvement and rapid delivery.
• User-Centricity: A core methodology is placing the user at the center of all design decisions, aiming to solve real problems and delight customers.
• Design System Integration: A standardized approach to design, utilizing a design system, ensures efficiency, consistency, and scalability across products and markets.

Company Website: https://inpost.eu/

📝 Enhancement Note: The company's focus on innovation in out-of-home deliveries and its international presence suggest a dynamic and expanding operational landscape. The culture likely balances structured corporate practices with a drive for technological advancement and customer convenience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level Product Designer. It requires a solid foundation of experience (5+ years) and the ability to work autonomously, lead design initiatives, and contribute strategically to the product development process. The responsibilities include not just execution but also contributing to design principles and systems.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product, or a similar senior management role within the product development hierarchy. They will collaborate extensively with Product Managers and Software Engineers.

Operations Impact: The Product Designer's work directly impacts the customer experience across multiple countries, influencing engagement, satisfaction, and potentially e-commerce conversion rates. By designing intuitive and efficient digital interfaces for InPost's services, they contribute to operational efficiency and customer loyalty, indirectly supporting the broader revenue operations and GTM strategies by enhancing the customer journey.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI design, such as user research, interaction design, or visual design for complex systems.
• Leadership: Progress to a Senior Product Designer role, leading design projects, mentoring junior designers, or taking on product ownership responsibilities.
• Cross-Functional Mobility: Transition into Product Management roles, leveraging a strong understanding of user needs and product development, or into specialized UX roles.
• Global Exposure: Gain experience working on products for diverse international markets, enhancing adaptability and cross-cultural design understanding.
• Design System Ownership: Take on greater responsibility for the evolution and governance of the design system, becoming a key stakeholder in its strategic direction.

📝 Enhancement Note: The role offers significant growth potential within InPost's expanding international operations. The emphasis on a design system and cross-functional collaboration provides avenues for both technical specialization and broader product leadership.

🌐 Work Environment

Office Type: The company offers flexibility, with the option to work from the office or 100% remotely. This indicates a modern, trust-based work environment that prioritizes results and employee well-being.

Office Location(s): The primary listed location is Warsaw, Poland, at Czerniakowska 87A. Given the international operations and remote options, this likely serves as a key hub, but the remote flexibility means work could be conducted from various locations.

Workspace Context:

• Collaborative Atmosphere: The emphasis on collaboration with PMs and Engineers suggests a dynamic, team-oriented workspace, whether physical or virtual.
• Technology-Rich: As a technology-driven company, expect access to modern design tools and platforms essential for product development.
• International Exposure: Working in a global company means interaction with diverse teams and perspectives, enriching the work experience.
• User-Focused: The core mission of solving user problems creates an environment where user feedback and insights are valued and integrated into daily work.

Work Schedule: While the standard is full-time, the remote/hybrid options suggest flexibility in daily scheduling, allowing for better integration of personal and professional commitments, provided core collaboration and availability needs are met.

📝 Enhancement Note: The hybrid/remote flexibility is a key aspect of the work environment, catering to modern workforce expectations. This suggests a culture that values autonomy and output over rigid adherence to traditional office presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's core requirements.
• Portfolio Presentation & Discussion: A key stage will involve presenting your portfolio, discussing your design process, specific case studies, and how you've applied user-centered and data-driven approaches. Be prepared to articulate your design rationale and impact.
• Technical/Skills Assessment: Potentially a design challenge or practical exercise to evaluate your problem-solving skills, design thinking, and proficiency with design tools.
• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess collaboration style, communication skills, and cultural fit.
• Final Interview: A discussion with senior leadership to finalize the decision, focusing on strategic thinking and long-term potential.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each case study, highlighting research, ideation, iteration, and testing.
• Quantify Impact: Where possible, use data and metrics to demonstrate the positive impact of your designs on user behavior, satisfaction, or business goals.
• Highlight Collaboration: Illustrate how you worked with cross-functional teams and incorporated feedback.
• Tailor to InPost: Emphasize projects that align with InPost's industry (logistics, e-commerce) or demonstrate experience with scalable design systems and international products.
• Be Prepared to Defend Decisions: Articulate the "why" behind your design choices, linking them back to user needs and business objectives.

Challenge Preparation:

• Understand the Context: If a design challenge is given, ensure you understand the problem statement, target users, and business goals.
• Time Management: Practice working efficiently within time constraints, focusing on delivering a well-reasoned solution rather than a perfectly polished final product.
• Communicate Your Thinking: Verbalize your thought process, assumptions, and design decisions throughout the challenge.
• Focus on User Needs: Always anchor your solutions in user research insights and user-centered principles.

📝 Enhancement Note: The interview process for a Product Designer heavily relies on the portfolio. Candidates should prepare to walk through their work in detail, explaining their decision-making process and the outcomes. The mention of Agile/Lean methodologies suggests interviewers may probe for experience in fast-paced environments.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, or similar is expected for wireframing, UI design, and interactive prototyping.
• User Research & Testing Platforms: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey) would be beneficial.
• Collaboration Tools: Experience with tools like Jira, Confluence, Slack, or Microsoft Teams for project management and team communication.

Analytics & Reporting:

• Analytics Platforms: Basic understanding of web analytics tools like Google Analytics or similar to interpret user behavior data and inform design decisions.
• Data Visualization: Familiarity with tools that can help represent data and insights, though direct hands-on use might not be required, understanding their output is key.

CRM & Automation:

• While not a direct requirement for the designer, an understanding of how CRM systems and automation tools (e.g., Salesforce, HubSpot, marketing automation platforms) interact with the user interface and influence the customer journey can be advantageous.

📝 Enhancement Note: While specific tools aren't listed, the responsibilities clearly point to a need for strong proficiency in modern UX/UI design and prototyping software. The emphasis on data and collaboration also implies familiarity with project management and analytics tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value placed on understanding and serving the user, ensuring digital products are intuitive, efficient, and delightful.
• Innovation: A commitment to continuous improvement and finding new ways to solve delivery challenges through technology and design.
• Collaboration: Strong emphasis on teamwork and cross-functional partnerships to achieve shared goals.
• Data-Driven Decision Making: A culture that relies on research, testing, and analytics to guide product development and design choices.
• Quality & Consistency: A dedication to delivering high-quality, consistent user experiences across all InPost platforms and markets, often supported by a robust design system.

Collaboration Style:

• Cross-Functional Integration: Designers are integrated into product teams, working closely with Product Managers and Engineers from ideation through launch.
• Iterative Feedback Loops: A culture that encourages open feedback, constructive critique, and continuous iteration on designs.
• Knowledge Sharing: Encouragement to share best practices, insights, and learnings within the design team and across departments.
• Proactive Communication: A style that emphasizes clear, timely communication of design rationale, user insights, and potential challenges.

📝 Enhancement Note: The company's values likely align with a fast-paced, innovative, and user-focused environment. Collaboration is key, especially given the international scope and the need to maintain a consistent brand experience across diverse markets.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Global Consistency with Local Needs: Designing solutions that work effectively across 9 different countries, each with unique user behaviors and market nuances.
• Rapid Iteration in Agile Environments: Adapting to fast-paced development cycles and quickly iterating on designs based on feedback and changing priorities.
• Integrating with Complex Logistics Systems: Designing user experiences that seamlessly connect with backend logistics and operational processes.
• Advocating for Design: Effectively communicating the value of design and user-centered principles to stakeholders who may have different priorities.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Opportunities to deepen skills in areas like interaction design, user research methodologies, and information architecture.
• Design System Expertise: Becoming a key contributor or leader in the development and governance of InPost's design system.
• Cross-Cultural Design Experience: Gaining invaluable experience in designing for diverse international user bases.
• Product Strategy Involvement: Contributing to the strategic direction of digital products, moving beyond pure execution to influence product roadmaps.
• Industry Conferences & Training: Potential for participation in relevant design and technology conferences or specialized training programs.

📝 Enhancement Note: The challenges presented are typical for global tech companies operating in competitive sectors like logistics and e-commerce. The growth opportunities are substantial, offering pathways for both technical mastery and strategic leadership within the product design domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with business objectives. How did you approach it and what was the outcome?" (Preparation: Think of a specific project where you had to make trade-offs and articulate your decision-making process, focusing on user impact and business KPIs.)
• "How do you approach designing for a multi-national audience? What are the key considerations?" (Preparation: Discuss your experience with localization, cultural nuances, and maintaining brand consistency across different markets. Reference your portfolio examples.)
• "Walk us through your process for conducting user research. What methods do you prefer and why?" (Preparation: Be ready to detail your research toolkit, from discovery to validation, and explain how research directly informed your design decisions.)

Company & Culture Questions:

• "What interests you about InPost and our mission?" (Preparation: Research InPost's recent news, market position, and innovation in parcel lockers. Connect your passion for user experience with their business goals.)
• "How do you handle constructive criticism or feedback on your designs?" (Preparation: Emphasize your openness to feedback, your process for evaluating it, and how you incorporate it into improvements. Highlight collaboration.)
• "How do you stay updated with the latest design trends and technologies?" (Preparation: Mention relevant blogs, conferences, thought leaders, and your proactive approach to continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, your solutions, and the results.
• Focus on Impact: Quantify the success of your designs whenever possible (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).
• Explain Your "Why": Be ready to deeply explain the rationale behind every significant design decision, linking it back to user research and business goals.
• Highlight Collaboration: Show how you worked with PMs and Engineers, and how you navigated challenges together.
• Demonstrate Design System Usage: If applicable, show how you've used or contributed to a design system to ensure consistency and efficiency.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of user-centered design, a robust, iterative process, and the ability to collaborate effectively. The portfolio is the primary artifact, so deep familiarity and the ability to articulate the journey within each project are crucial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on SmartRecruiters.
• Curate Your Portfolio: Ensure your portfolio prominently features 2-3 strong case studies that demonstrate your end-to-end product design process, problem-solving skills, and quantifiable results. Tailor your portfolio to highlight relevant experience in e-commerce, logistics, or complex digital platforms.
• Optimize Your Resume: Highlight keywords from the job description such as "User Research," "Wireframing," "Prototyping," "Visual Design," "Usability Testing," "Agile Methodologies," and "Design Systems." Quantify your achievements whenever possible.
• Prepare for the Portfolio Presentation: Practice walking through your case studies, clearly articulating your design rationale, the challenges you faced, and the impact of your solutions. Be ready to discuss how you collaborate with cross-functional teams.
• Research InPost: Understand InPost's business model, their innovative approach to parcel delivery, their market presence across 9 countries, and their commitment to user experience. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---