Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Grow Therapy

Location: New York City, NY; San Francisco, CA; Seattle, WA; United States

Job Type: Full-Time

Category: Product Design / GTM Operations Support

Date Posted: February 20, 2026

Experience Level: 5+ Years

Remote Status: Hybrid or Fully Remote

🚀 Role Summary

• Drive end-to-end product design for key areas of Grow Therapy's platform, translating complex user needs into intuitive and impactful experiences.

• Collaborate closely with Product Management, Engineering, Research, and fellow Designers to define problems, design innovative solutions, and iterate based on user feedback and data.

• Champion and contribute to the evolution of Grow Therapy's design system, ensuring consistency and scalability across web and mobile platforms.

• Leverage user research and data analytics to inform design decisions, validate concepts, and measure the success of implemented features, directly impacting user engagement and business objectives.

📝 Enhancement Note: While this role is primarily a Product Designer position, the emphasis on cross-functional collaboration, data-informed decision-making, and driving user engagement points to a strong need for understanding and supporting Go-To-Market (GTM) operations. The designer will need to ensure that user-facing features align with business goals and operational efficiency, a key aspect of GTM success.

📈 Primary Responsibilities

• Lead the complete design lifecycle for assigned product areas, from initial discovery and user research to detailed prototyping, user testing, and final delivery.

• Partner with Product Managers and Engineers to deeply understand user problems, business requirements, and technical constraints, co-creating elegant and effective design solutions.

• Apply robust UX fundamentals, systems thinking, and interaction design principles to simplify complex workflows and enhance user journeys across the platform.

• Actively contribute to the maintenance and expansion of Grow Therapy's design system, ensuring adherence to established UI patterns and promoting design consistency.

• Integrate user research findings and quantitative data into the design process to validate hypotheses, refine designs, and drive measurable improvements in user satisfaction and platform adoption.

• Articulate design rationale, present trade-offs, and effectively communicate design decisions and their potential impact to diverse stakeholders across engineering, product, marketing, and leadership teams.

📝 Enhancement Note: The core responsibilities highlight a strong focus on the entire design process, from ideation to iteration. This requires a Product Designer who can operate with a degree of autonomy, demonstrating ownership over significant product areas. The emphasis on "evaluating outcomes" suggests a need to connect design work to key performance indicators (KPIs), aligning with GTM operations' focus on measurable results.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in product design, with a proven track record of shipping successful digital products.

• Demonstrated experience leading and executing end-to-end design projects for web and/or mobile applications.

Required Skills:

• Product Design Leadership: Proven ability to lead design initiatives from concept to completion, taking ownership of significant product areas.

• UX & Interaction Design: Deep understanding of UX principles, user-centered design methodologies, and the ability to translate complex requirements into intuitive user flows and interactions.

• Design Systems: Strong command of design system principles, with experience contributing to or actively using established design systems to ensure visual and functional consistency.

• Prototyping & Wireframing: Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD) to create high-fidelity mockups and interactive prototypes.

• User Research & Data Analysis: Experience conducting or incorporating user research (qualitative and quantitative) and using data to inform design decisions and measure impact.

• Cross-Functional Collaboration: Exceptional ability to partner effectively with Product Managers, Engineers, Researchers, and other stakeholders to achieve shared goals.

• Communication & Storytelling: Excellent verbal and written communication skills, with the ability to articulate design rationale, present work compellingly, and advocate for user needs.

Preferred Skills:

• Experience designing for consumer-facing platforms or adjacent products with a focus on high user engagement and retention.

• Proficiency in designing for both web and mobile platforms, understanding the nuances and constraints of each.

• Familiarity with A/B testing methodologies and experience using data to optimize user interfaces and workflows.

• Experience in a startup environment or a rapidly scaling company, adapting quickly to changing priorities.

• Experience contributing to or leading the development of a comprehensive design system.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with leading "significant product areas," suggests this role is for a mid-to-senior level Product Designer. The emphasis on design systems and cross-functional collaboration is critical for ensuring design scalability and alignment with broader business objectives, which directly supports GTM strategies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing 3-5 distinct projects that demonstrate end-to-end product design ownership, from problem definition to shipped solutions.

• Clear articulation of the problem space, your specific role and contributions, the design process followed (including research, ideation, prototyping, and testing), and the final outcomes.

• Examples illustrating strong UX fundamentals, thoughtful interaction design, and elegant visual design across web and/or mobile interfaces.

• Demonstration of how data and user research informed your design decisions and contributed to measurable improvements or business impact.

Process Documentation:

• Candidates should be prepared to discuss their design process in detail, highlighting how they approach problem-solving, user research integration, and iteration cycles.

• Ability to articulate how they ensure design solutions are technically feasible and align with product strategy and business goals.

• Demonstrate an understanding of how design impacts user acquisition, engagement, and retention – key metrics for GTM success.

📝 Enhancement Note: A strong portfolio is paramount for this role. The expectation is not just a collection of visually appealing designs, but a clear narrative demonstrating strategic thinking, problem-solving acumen, and a data-informed approach. For a GTM context, highlighting how designs contributed to user acquisition or engagement metrics will be particularly valuable.

💵 Compensation & Benefits

Salary Range:

• The estimated salary range for a Product Designer with 5+ years of experience in New York City, San Francisco, and Seattle is typically between $130,000 - $180,000 annually. This range can vary based on specific experience, the candidate's portfolio, and final negotiation.

• New York City: High cost of living, generally higher salary ranges.

• San Francisco: Very high cost of living, often commanding the highest salaries in this range.

• Seattle: High cost of living, salaries are competitive and often align closely with San Francisco.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage to support overall well-being.

• Parental Leave & Family Support: Up to 18 weeks of paid parental leave and a new child stipend, supporting work-life balance during significant life events.

• Financial Wellness: 401(k) program for retirement savings and equity opportunities, offering long-term financial growth potential.

• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees to enhance productivity and comfort.

• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week to ensure adequate rest and prevent burnout.

• Wellness & Development: Annual stipends for personal and professional growth, encouraging continuous learning and skill enhancement.

• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”), and memberships to leading wellness apps (One Medical, Headspace, Talkspace).

• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance, adding value to daily life and professional endeavors.

Working Hours:

• This is a full-time, exempt position. While specific daily hours can be flexible, the role typically requires approximately 40 hours per week. The hybrid arrangement requires employees to be in the office Tuesday, Wednesday, and Thursday, allowing for flexibility on other days. Remote employees also have flexibility, with the expectation of availability for key meetings and collaboration sessions.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for Product Designers in high-cost-of-living tech hubs in the US, considering the 5+ years of experience requirement. The comprehensive benefits package reflects a company focused on employee well-being and growth, which is attractive to professionals seeking long-term career stability. The hybrid model specifies core in-office days, which is crucial for operations collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Mental Healthcare Technology / HealthTech. Grow Therapy operates at the intersection of technology and healthcare, specifically focusing on improving access to mental health services through a robust platform that connects therapists and patients. This industry is characterized by rapid innovation, a strong emphasis on user trust and data privacy, and a mission-driven approach.

Company Size: Grow Therapy has raised significant funding and is likely in a growth stage, indicating a dynamic environment with opportunities for impact. The company size suggests a structure that balances established processes with the agility of a startup.

Founded: Founded in February 2021, Grow Therapy is a relatively young company, which implies a culture that is still evolving and highly adaptable. This also means the company is likely experiencing rapid growth and scaling challenges.

Team Structure:

• The Product Design team likely consists of multiple designers, potentially specialized by product area or platform (web/mobile). They will report to a Design Lead or Head of Product Design.

• Designers work in close partnership with dedicated Product Managers and Engineering teams for specific product pods or initiatives, fostering a collaborative, cross-functional approach.

Methodology:

• Grow Therapy likely employs agile development methodologies, with design integrated into sprint cycles.

• Emphasis on data-driven decision-making, leveraging user research, analytics, and A/B testing to validate design choices and measure their effectiveness.

• A strong focus on building and maintaining a scalable design system to ensure consistency and efficiency across the product suite.

• Commitment to user-centric design principles, prioritizing empathy and user needs in all product development efforts.

Company Website: https://www.growtherapy.com/

📝 Enhancement Note: The company's mission in mental healthcare is a significant cultural driver, attracting mission-aligned talent. The rapid growth and VC backing suggest an environment that values innovation, speed, and measurable results, aligning well with GTM operations principles.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Product Designer. It requires significant autonomy and the ability to lead complex design initiatives. The focus is on delivering high-quality, user-centered design solutions that directly contribute to platform growth and user engagement.

Reporting Structure: The Product Designer will likely report to a Design Manager or Head of Product. They will work within cross-functional product teams, collaborating closely with Product Managers and Engineering leads.

Operations Impact: The Product Designer's work directly influences user acquisition, retention, and overall platform engagement – critical metrics for Go-To-Market (GTM) success. By creating intuitive and effective user experiences, the designer contributes to the company's ability to attract and retain both therapists and patients, thereby driving revenue growth and operational efficiency.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific product areas (e.g., patient onboarding, therapist tools, core platform features) or platform types (web, mobile).

• Leadership: Potential to grow into a Senior Product Designer role, mentor junior designers, lead design for larger product initiatives, or contribute significantly to design strategy.

• Design System Ownership: Opportunity to take on more responsibility for the growth and maintenance of the design system, potentially leading its evolution.

• Cross-Functional Influence: Develop stronger strategic partnerships with Product and Engineering, influencing roadmaps and product strategy through design expertise.

• Industry Expertise: Gain deep knowledge in the rapidly evolving HealthTech and mental healthcare space.

📝 Enhancement Note: The growth opportunities outlined suggest a career path that can lead to senior individual contributor roles or management positions within design. The connection to GTM operations is reinforced by the emphasis on metrics like user acquisition and retention, which are direct outputs of effective product design.

🌐 Work Environment

Office Type: Grow Therapy offers a hybrid work environment. Employees can choose to work from their NYC, San Francisco, or Seattle hub locations three days per week (Tuesday, Wednesday, Thursday) or opt for a fully remote arrangement. This model aims to balance the benefits of in-person collaboration with the flexibility of remote work.

Office Location(s): Key hub locations are established in New York City, San Francisco, and Seattle, providing physical spaces for teams to connect and collaborate.

Workspace Context:

• The hybrid model encourages in-person collaboration on core days, fostering team cohesion, spontaneous brainstorming, and direct mentorship opportunities.

• For remote employees, the company provides stipends for home office setup, ensuring a productive and comfortable work environment.

• Access to modern design tools and technologies is standard, supporting efficient workflow and creative output.

• The environment likely promotes open communication and idea-sharing, essential for a cross-functional team.

Work Schedule: The role is full-time (approx. 40 hours/week). The hybrid model requires specific days in the office, while remote work offers greater flexibility. The company emphasizes work-life balance, offering flexible PTO and dedicated wellness time, which is crucial for sustained productivity and creativity in design roles.

📝 Enhancement Note: The hybrid model with designated in-office days is important for operations professionals who benefit from face-to-face interaction for strategic planning, problem-solving, and cross-functional alignment. This structure supports efficient collaboration and knowledge transfer.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Resumes and portfolios are reviewed, with an initial AI-powered screening by Gem to identify candidates matching role-specific criteria, followed by a human review.

• Initial Recruiter Screen: A brief call to assess basic qualifications, interest in the role and company, and cultural fit.

• Design Exercise/Case Study: Candidates may be asked to complete a take-home design challenge or present a detailed case study from their portfolio, focusing on problem-solving, design process, and outcomes. This is a critical step to evaluate practical design skills.

• Hiring Manager/Team Interviews: In-depth discussions with the Design Manager and potentially other designers and cross-functional partners (Product Managers, Engineers) to assess design thinking, collaboration skills, and strategic alignment.

• Final Interview: Often with a senior leader (e.g., Head of Product, VP of Engineering) to ensure alignment on vision and company culture.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to the job description.

• Tell a Story: For each project, clearly outline the problem, your role, the process, your decisions (and why), the challenges faced, and the measurable outcomes. Use visuals effectively to support your narrative.

• Highlight Impact: Quantify your contributions whenever possible. How did your design impact user engagement, conversion rates, task completion times, or business revenue? Connect your design work to business objectives.

• Showcase Process: Demonstrate your understanding of the full design lifecycle, from research and ideation to iteration and implementation. Show your thought process, not just final polished screens.

• Design System Awareness: If you have experience with design systems, be prepared to discuss your contributions or how you leverage them.

• Tailor to Grow Therapy: Research Grow Therapy's product and mission. Highlight projects that show empathy for users and an understanding of the healthcare space, if applicable.

Challenge Preparation:

• Understand the Brief: If given a design exercise, carefully read and understand the problem statement, constraints, and objectives. Ask clarifying questions.

• Structure Your Approach: Plan your presentation logically. Start with your understanding of the problem, outline your proposed solution, detail your design process, and present your final designs and rationale.

• Focus on Rationale: Be prepared to explain why you made specific design decisions. Connect your choices back to user needs, business goals, and design principles.

• Consider Edge Cases: Think about potential challenges, trade-offs, and future iterations. This demonstrates strategic thinking and a comprehensive understanding of product development.

• Practice Presentation: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be ready to answer questions about your work.

📝 Enhancement Note: The mention of AI screening highlights the importance of optimizing resumes with relevant keywords. The portfolio review process is critical, emphasizing the need for candidates to showcase not just design execution but also strategic thinking, problem-solving abilities, and measurable impact, which are highly valued in operations-aligned roles.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as the industry standard and for collaboration), Sketch, Adobe XD.

• Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides).

• Project Management: Jira, Asana, Trello (for tracking design tasks and sprints within product teams).

Analytics & Reporting:

• Web/App Analytics: Google Analytics, Mixpanel, Amplitude (for understanding user behavior and tracking KPIs).

• Data Visualization/Dashboards: Tableau, Looker, or similar tools may be used by Product Managers or Analysts, with designers needing to interpret and utilize data from these sources.

CRM & Automation:

• While not directly used by Product Designers, understanding how CRM systems (like Salesforce) and marketing automation tools integrate with the user experience and impact GTM strategies can be beneficial.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern product design roles. The ability to interpret data from analytics platforms and collaborate effectively with teams using project management tools is crucial for a designer working within an agile, operations-focused environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of both therapists and patients, driving empathy into every design decision.

• Collaboration: Fostering a highly collaborative environment where cross-functional teams (Product, Engineering, Design, Research) work together seamlessly towards shared goals.

• Data-Driven Impact: Valuing data and user insights as the foundation for decision-making, focusing on measurable outcomes and continuous improvement.

• Mission-Driven: A shared passion for improving mental healthcare accessibility, which fuels dedication and purpose in daily work.

• Agility & Iteration: Embracing an iterative approach to product development, comfortable with experimentation, learning from failures, and adapting quickly.

Collaboration Style:

• Integrated Teams: Designers are embedded within product teams, working daily with PMs and Engineers to ensure alignment and rapid iteration.

• Open Communication: Encouraging transparent communication, regular feedback loops, and constructive critique to elevate the quality of work.

• Shared Ownership: Promoting a sense of collective responsibility for product success, where design is seen as a critical partner in achieving business objectives.

• Design System Advocacy: Promoting the consistent use and evolution of the design system to streamline workflows and maintain product integrity.

📝 Enhancement Note: The company's mission and emphasis on user-centricity are key cultural differentiators. The collaborative and data-driven values align perfectly with the principles of effective GTM operations, where cross-functional alignment and measurable results are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating diverse user needs (therapists, patients) and complex business objectives into cohesive, user-friendly designs within a rapidly scaling platform.

• Navigating a Dynamic Environment: Adapting to evolving product roadmaps, shifting priorities, and the inherent challenges of a fast-growing startup in the HealthTech space.

• Cross-Platform Consistency: Ensuring a consistent and high-quality user experience across both web and mobile platforms, each with unique constraints and user behaviors.

• Data Integration into Design: Effectively leveraging quantitative and qualitative data to inform design decisions, particularly when dealing with sensitive healthcare information and user privacy.

Learning & Development Opportunities:

• Deep Dive into HealthTech: Gaining specialized knowledge and experience in the unique challenges and opportunities within the mental healthcare technology sector.

• Advanced Design System Contributions: Opportunity to play a significant role in growing and evolving a comprehensive design system, potentially leading to leadership in this area.

• Strategic Product Influence: Developing skills in influencing product strategy and roadmap development through compelling design thinking and data-backed recommendations.

• Mentorship & Skill Development: Access to mentorship from experienced design and product leaders, along with stipends for professional development, conferences, and training.

📝 Enhancement Note: The challenges presented are common in high-growth tech environments and require adaptable, strategic thinkers. The growth opportunities highlight pathways for career advancement and skill specialization, particularly within the HealthTech domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product or feature you designed from scratch. Walk us through your process, including how you identified the problem, conducted research, iterated on solutions, and what the final outcome was. What were the key learnings?" (Focus on demonstrating end-to-end ownership, user empathy, and data-informed iteration.)

• "How do you approach collaborating with Product Managers and Engineers who may have different priorities or perspectives? Provide an example of a time you navigated a disagreement to reach a successful design solution." (Highlight your communication, negotiation, and cross-functional collaboration skills.)

Company & Culture Questions:

• "What interests you most about Grow Therapy's mission and our work in mental healthcare?" (Show genuine interest and alignment with the company's purpose.)

• "How do you envision your role contributing to a hybrid or remote team environment? What strategies do you use to stay connected and effective?" (Address adaptability and collaboration skills in flexible work settings.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project presented, clearly define the problem, your specific role and responsibilities, your design process (research, ideation, prototyping, testing), key decisions and rationale, challenges overcome, and measurable outcomes.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, higher user satisfaction scores).

• Showcase Your Thinking: Focus on why you made certain design choices. Explain your rationale, trade-offs considered, and how your decisions aligned with user needs and business goals.

• Visual Clarity: Use clear, high-quality visuals (mockups, prototypes, user flows) to illustrate your points. Ensure your presentation is visually appealing and easy to follow.

• Be Prepared for Deep Dives: Expect questions about specific design elements, technical constraints you considered, and how your work aligns with the broader product strategy.

📝 Enhancement Note: Preparing for these types of questions requires candidates to reflect deeply on their past projects, connecting their design work to tangible business outcomes and demonstrating strong communication and collaboration skills, which are vital for GTM operations.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Grow Therapy careers portal, ensuring your resume and portfolio are up-to-date and tailored to the role.

• Portfolio Customization: Select 3-5 of your most relevant projects, clearly articulating your role, process, challenges, and measurable impact. Ensure your portfolio demonstrates end-to-end design ownership and user-centric problem-solving.

• Resume Optimization: Integrate keywords from the job description naturally, such as "Product Design," "UX Fundamentals," "Interaction Design," "Design Systems," "User Research," "Cross-Functional Collaboration," and "Web/Mobile Platforms." Highlight achievements with quantifiable results.

• Interview Preparation: Practice articulating your design process and project outcomes using the STAR method (Situation, Task, Action, Result). Prepare specific examples that showcase your ability to collaborate, solve complex problems, and drive user engagement.

• Company Research: Thoroughly research Grow Therapy's mission, product, target users (therapists and patients), and recent news. Understand their approach to mental healthcare and how design contributes to their business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.