Product Designer

📍 Job Overview

Job Title: Product Designer

Company: 3Y Health

Location: San Francisco, California, United States

Job Type: Full-Time

Category: Product Design / GTM Operations Support

Date Posted: 2025-10-06

Experience Level: Mid-Senior Level

Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end design process for core product workflows and user experiences, translating complex healthcare administrative challenges into intuitive solutions.

• Drive product innovation through rapid prototyping, user testing, and data analysis, ensuring a user-centric approach that balances power and usability.

• Foster strong cross-functional collaboration with Product, Engineering, Sales, Marketing, and Operations teams to align design initiatives with overarching business strategies.

• Contribute to the development and maintenance of a robust design system, ensuring consistency, scalability, and efficiency across the product suite.

• Shape the long-term product vision by leading 0→1 initiatives and bringing creative, rigorous design thinking to new product development.

📝 Enhancement Note: While the role is Product Designer, the description heavily emphasizes collaboration with Sales, Marketing, and Operations, and the product itself aims to solve administrative complexity and empower provider entrepreneurs. This indicates a strong GTM (Go-to-Market) operations support component where design directly impacts adoption, efficiency, and revenue enablement. The focus on complex workflows and B2B/enterprise products also aligns with the intricacies often found in revenue and sales operations environments.

📈 Primary Responsibilities

• Lead the full design lifecycle for key product features and workflows, from initial user research and problem definition through detailed wireframing, prototyping, and final production handoff.

• Develop and refine user flows, wireframes, and high-fidelity mockups that clearly articulate complex functionalities and user journeys.

• Collaborate closely with engineering teams to ensure the faithful and efficient implementation of designs, particularly for dynamic and data-rich interfaces.

• Conduct and synthesize findings from user research, usability testing, and product analytics to inform design decisions and drive iterative improvements.

• Translate sophisticated business requirements and user needs into elegant, user-friendly design solutions that enhance operational efficiency for healthcare providers.

• Partner effectively with Sales, Marketing, Operations, and other GTM teams to understand market needs, align product strategy with business goals, and ensure a cohesive user experience across all touchpoints.

• Actively contribute to the evolution and governance of the company's design system, ensuring its components are well-documented, accessible, and leveraged for consistency and speed.

• Champion a data-driven design approach, utilizing A/B testing, user feedback, and performance metrics to validate design hypotheses and optimize user engagement.

• Drive innovation by exploring and prototyping novel solutions for 0→1 product initiatives, contributing to the strategic direction of the platform.

📝 Enhancement Note: The emphasis on "complex workflows," "data-rich interfaces," and "partnering with Sales, Operations, Marketing, and Recruiting" strongly suggests this design role will significantly influence Go-to-Market (GTM) strategies and operational efficiency for both 3Y Health and its clients. The role is integral to enabling the business and supporting revenue-generating functions through product design.

🎓 Skills & Qualifications

Education:

Experience:

• 3–5+ years of professional experience in product design, with a strong preference for roles involving complex B2B or enterprise software solutions.

Required Skills:

• Systems Thinking & Design: Proven ability to design cohesive, scalable systems and understand how individual components interact within a larger product ecosystem.

• Figma Expertise: Advanced proficiency in Figma, including component libraries, design tokens, auto-layout, and complex prototyping capabilities.

• Prototyping & Iteration: Skill in rapid prototyping using Figma and/or lightweight front-end tools (e.g., HTML/CSS/JS, Framer) for concept validation and user testing.

• User-Centric Methodologies: Deep understanding and practical application of user research, usability testing, and iterative design processes.

• Cross-Functional Collaboration: Strong ability to effectively partner with and influence product managers, engineers, and stakeholders across various departments (Sales, Marketing, Operations).

• Data Analysis & Interpretation: Experience using product analytics tools and user feedback to drive design decisions and measure impact.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale clearly to diverse audiences.

Preferred Skills:

• Design Operations (Design Ops): Familiarity with design operations principles and practices, including design system management, workflow optimization, and tooling.

• Front-End Development Familiarity: Basic understanding or hands-on experience with HTML, CSS, and JavaScript, or front-end frameworks like React, to facilitate better collaboration with engineers.

• AI/Automation Concepts: A foundational understanding of AI and automation principles, particularly as they apply to workflow simplification and efficiency gains.

• Healthcare Industry Experience: Prior experience designing for the healthcare sector or understanding its unique regulatory and workflow nuances.

• Enterprise Product Design: Experience designing for complex enterprise environments where scalability, security, and integration are paramount.

📝 Enhancement Note: The requirement for a portfolio demonstrating "systems thinking, clear problem-solving, and data-dense or workflow-heavy UI design" is critical. For this role, candidates should highlight projects that showcase their ability to untangle complex business processes and translate them into streamlined, efficient user experiences, especially those impacting GTM or operational functions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase projects that demonstrate a strong understanding of systems design, illustrating how individual user interface elements and workflows connect within a larger product architecture.

• Feature case studies that detail your problem-solving approach for complex user challenges, with a clear articulation of the user problem, your design process, and the resulting solution.

• Highlight examples of data-dense or workflow-heavy UI design, emphasizing how you managed complexity and presented information effectively to support user decision-making and operational tasks.

• Include evidence of iterative design processes, showing how you leveraged user feedback, analytics, and testing to refine designs and achieve measurable outcomes.

Process Documentation:

• Candidates are expected to articulate their design process clearly, detailing how they approach:
  • Discovery and Problem Framing: Methods for understanding user needs, business goals, and technical constraints.
  • Ideation and Prototyping: Techniques for generating and testing design concepts rapidly.
  • User Testing and Validation: Strategies for gathering and incorporating user feedback.
  • Collaboration and Handoff: Processes for working with engineering and cross-functional teams.
  • Design System Contribution: How they contribute to and maintain design system consistency.

📝 Enhancement Note: The portfolio should not just be a collection of visually appealing screens, but a narrative that details the process behind the design. For this role, demonstrating how designs directly contributed to efficiency, user adoption, or simplified complex operational tasks will be highly valued. Evidence of system thinking and managing complexity is paramount.

💵 Compensation & Benefits

Salary Range: $135,000 – $175,000 USD per year.

• Note: This range is an estimate based on the provided information and typical market rates for Product Designers with 3-5+ years of experience in a high-cost-of-living area like San Francisco. Actual compensation will be determined by individual qualifications, experience, skills, and other relevant factors.

Benefits:

• Stock Options: Opportunity to own a part of the company's growth and success.

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Paid Time Off (PTO): Generous vacation, sick leave, and holiday policies.

• Professional Development: Opportunities for learning and growth, including conferences and training.

• Team Events & Culture: Engagement in company-sponsored activities and a collaborative work environment.

Working Hours:

• The role is structured around a standard 40-hour work week.

• Note: Given the on-site requirement and the emphasis on collaboration, a willingness to be present and engaged during core business hours in the San Francisco office is expected.

📝 Enhancement Note: The salary range of $135,000 - $175,000 USD for a Product Designer with 3-5 years of experience in San Francisco is competitive and aligns with industry benchmarks for this level and location. The inclusion of stock options is a common incentive for growth-stage startups like 3Y Health, offering long-term potential beyond base salary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / AI Software. 3Y Health operates at the intersection of healthcare and AI, aiming to disrupt the administrative burdens that plague the industry. This sector is characterized by rapid innovation, stringent regulatory considerations, and a strong mission-driven ethos.

Company Size: Backed by significant venture capital ($200M+), indicating a growth-stage startup environment. This typically means a fast-paced, agile, and resource-rich setting where individual contributions have a significant impact. Likely around 50-200 employees, experiencing rapid scaling.

Founded: The company's founding date is not specified, but its substantial funding suggests it is a relatively young, dynamic organization focused on rapid growth and market penetration.

Team Structure:

• Product Design Team: While specific team size isn't detailed, the role implies joining an existing design function that likely includes other designers, potentially a design lead, and close integration with product management.

• Cross-Functional Collaboration: The role explicitly requires close partnership with Product, Engineering, Sales, Marketing, and Operations. This suggests a highly integrated, collaborative culture where design is not siloed but deeply embedded in business strategy and execution.

• Reporting Structure: Likely reports into a Head of Product, VP of Product, or a Design Lead, with direct collaboration across all departments.

Methodology:

• AI-Driven Innovation: The company's core strategy revolves around leveraging AI and automation to solve complex problems. This implies a data-informed, experimental, and forward-thinking approach to product development.

• User-Centricity & Efficiency: A dual focus on empowering healthcare providers (user experience) and solving administrative complexity (efficiency/revenue enablement) dictates the design and product development methodology.

• Agile Development: Given the startup environment and focus on rapid iteration, Agile methodologies are likely employed, requiring designers to be adaptable and responsive.

Company Website: https://3yhealth.com/

📝 Enhancement Note: The company's mission to tackle the 40% of industry revenue lost to administrative complexity is a powerful indicator of the operational focus. The design role is not just about aesthetics but about fundamentally improving business processes and unlocking economic value for healthcare providers, a key GTM and revenue operations objective.

📈 Career & Growth Analysis

Operations Career Level: This role is a Mid-Senior Product Designer position. It requires significant autonomy, leadership in design strategy for specific product areas, and the ability to mentor junior designers if the team grows. The focus on 0→1 initiatives and shaping long-term vision indicates a strategic, impactful role beyond typical feature design.

Reporting Structure: The designer will likely report to a Head of Product or Design Lead, working in close partnership with Product Managers and Engineering Leads. The emphasis on cross-functional collaboration means significant interaction with stakeholders in Sales, Marketing, and Operations, providing exposure to diverse business functions.

Operations Impact: The Product Designer's output will directly influence the efficiency and adoption of 3Y Health's platform, which aims to reduce administrative overhead for healthcare providers. This translates to:

• Revenue Enablement: By making the platform intuitive and efficient, the design facilitates faster onboarding, higher utilization, and greater value realization for clients, supporting sales and customer success efforts.

• Operational Efficiency: The product's success hinges on simplifying complex workflows, directly impacting the operational efficiency of the provider practices 3Y Health serves.

• Market Differentiation: Innovative and user-friendly design can be a key differentiator in a competitive SaaS market, supporting marketing and sales efforts.

Growth Opportunities:

• Leadership Development: As the company scales, there will be opportunities to lead design initiatives, mentor new team members, and potentially grow into a Design Lead or Manager role.

• Domain Expertise: Deepen expertise in healthcare technology, AI applications, and B2B SaaS product design, becoming a valuable specialist.

• Strategic Influence: Contribute to product strategy and roadmap planning, gaining exposure to business decision-making processes.

• System Design Mastery: Further hone skills in building and scaling complex design systems and enterprise-grade user experiences.

📝 Enhancement Note: This role offers a unique blend of creative product design with a strong undercurrent of operational and GTM impact. Career growth will likely involve deepening expertise in complex B2B SaaS and potentially moving into leadership or strategic product roles.

🌐 Work Environment

Office Type: The role is explicitly stated as "fully in-person team" requiring 5 days a week in the San Francisco office. This indicates a traditional office-based environment designed for maximum collaboration and team cohesion.

Office Location(s): San Francisco, California. This prime location offers access to a vibrant tech ecosystem, talent pool, and amenities. Specific office details (e.g., amenities, address) are not provided but are expected in a major metropolitan tech hub.

Workspace Context:

• Collaborative Hub: The on-site requirement suggests an office designed to foster spontaneous interactions, brainstorming sessions, and direct team communication, essential for design work.

• Technology & Tools: Access to standard office technology, high-performance workstations, and potentially specialized design and prototyping software beyond Figma.

• Team Interaction: Frequent face-to-face interaction with design peers, product managers, engineers, and stakeholders from sales, marketing, and operations, facilitating a dynamic and responsive work environment.

Work Schedule:

• A standard 40-hour work week is typical.

• Note: While structured, the fast-paced startup environment may sometimes require flexibility to meet project deadlines or launch critical features. The emphasis on in-person collaboration means core working hours will be key.

📝 Enhancement Note: The "fully in-person" requirement is a significant aspect of the work environment. Candidates should be comfortable with and value this mode of operation, understanding that it's intended to maximize collaborative output and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Presentation & Design Exercise: Candidates will likely present their portfolio, focusing on key projects that demonstrate systems thinking, problem-solving, and workflow design. This may be followed by a take-home design challenge or an in-person/virtual whiteboard exercise focusing on a specific product problem.

• Cross-Functional Interviews: Meetings with Product Managers, Engineering Leads, and potentially stakeholders from Sales, Marketing, or Operations to assess collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: A final discussion to delve deeper into experience, career aspirations, and fit with the team and company culture.

Portfolio Review Tips:

• Narrative Focus: Structure your portfolio around compelling stories for 2-3 key projects. For each, clearly define the problem, your role and process, key design decisions, challenges overcome, and quantifiable outcomes.

• Highlight Systems Thinking: Explicitly call out how you approached designing for interconnected systems and complex workflows. Use diagrams or explanations to illustrate this.

• Show, Don't Just Tell: For data-dense or workflow-heavy UIs, use annotated screenshots or interactive prototypes to demonstrate your solution's functionality and intuitiveness.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased user engagement, reduced task completion time, improved conversion rates, positive user feedback).

• Figma Proficiency: Be prepared to discuss your Figma workflow, component strategy, and any advanced prototyping techniques used.

Challenge Preparation:

• Understand the Business Context: Research 3Y Health's mission, target audience (healthcare providers), and the problem they solve (administrative complexity).

• Focus on Workflow Simplification: If given a design challenge, consider how to simplify complex operational or administrative tasks for healthcare professionals.

• Demonstrate Process Rigor: Even in a short challenge, articulate your thought process, assumptions, and how you would validate your design decisions.

• Consider Scalability: Think about how your design solution could scale as the product and user base grow.

📝 Enhancement Note: Given the company's mission and the role's emphasis on cross-functional collaboration, interviewers will likely probe for how design influences business outcomes and operational efficiency. Be prepared to discuss how your designs support GTM efforts and client success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for UI design, prototyping, and collaboration. Expect advanced usage of components, auto-layout, variants, and design tokens.

• Prototyping Tools: Figma's advanced prototyping features, potentially supplemented by tools like Framer for more interactive or lightweight front-end prototypes.

• Design System Management: Tools and processes for maintaining and evolving a comprehensive design system.

Analytics & Reporting:

• Product Analytics Platforms: Tools such as Amplitude, Mixpanel, or similar, for understanding user behavior, tracking feature adoption, and identifying areas for improvement.

• User Feedback Tools: Platforms for collecting and analyzing qualitative user feedback (e.g., surveys, in-app feedback widgets).

CRM & Automation:

• CRM: While not directly used by the designer, understanding how the product integrates with or supports CRM functionalities for sales and customer success is beneficial.

• Workflow Automation Concepts: Familiarity with how users might automate tasks within the platform or how the platform itself leverages automation.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Experience with product analytics tools is highly desirable as it indicates a data-driven approach to design. Understanding the broader ecosystem of tools that support GTM and operations (CRM, automation) will enhance collaboration.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to empowering healthcare providers and solving significant industry problems. Designers should be motivated by impact.

• Collaboration & Transparency: Open communication and close partnership across all departments are crucial. Expect a culture where ideas are shared freely and feedback is integral.

• Data-Informed: Decisions are expected to be grounded in data and user insights, rather than solely on intuition.

• Agility & Iteration: A willingness to move quickly, learn from mistakes, and continuously improve products and processes.

• User Focus: A deep empathy for the end-users (healthcare providers) and a commitment to creating solutions that genuinely improve their professional lives.

Collaboration Style:

• Integrated Teams: Designers work hand-in-hand with Product Managers and Engineers, often embedded within squads or feature teams.

• Cross-Functional Partnerships: Active engagement with Sales, Marketing, and Operations to ensure product strategy aligns with go-to-market efforts and operational realities.

• Feedback Loops: A culture that encourages constructive feedback, regular design critiques, and open dialogue to refine designs and strategies.

📝 Enhancement Note: The emphasis on mission and collaboration suggests a team that is passionate about its work and values collective success. Designers who thrive in an environment where their work directly impacts business outcomes and operational efficiency will find this culture appealing.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating the intricate administrative and clinical workflows of healthcare providers into intuitive, user-friendly interfaces.

• Balancing Power and Simplicity: Creating solutions that are powerful enough to handle complex tasks but simple enough for widespread adoption by busy professionals.

• Cross-Functional Alignment: Navigating diverse stakeholder needs and priorities across Product, Engineering, Sales, Marketing, and Operations.

• 0→1 Product Development: Taking nascent ideas from concept to a fully realized, scalable product feature.

• Rapid Scaling: Adapting design systems and processes as the company and product portfolio grow rapidly.

Learning & Development Opportunities:

• Healthcare Tech Specialization: Gaining deep expertise in the nuances of the healthcare technology landscape.

• AI Integration in Design: Learning how to effectively design for and integrate AI-powered features.

• Design Leadership: Opportunities to take on more responsibility, mentor junior designers, and influence design strategy.

• Cross-Functional Acumen: Developing a strong understanding of sales, marketing, and operational dynamics within a SaaS business.

• Industry Conferences & Training: Potential support for attending relevant design and technology conferences or pursuing certifications.

📝 Enhancement Note: This role presents a significant opportunity for a designer to tackle challenging problems in a high-impact industry, with ample room for professional growth and strategic influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow. What were the key challenges, and how did you ensure usability and efficiency?" (Focus on process, problem-solving, and impact.)

• "How do you approach designing for B2B or enterprise products with data-dense interfaces? Can you walk us through an example from your portfolio?" (Highlight systems thinking, data visualization, and user efficiency.)

• "Imagine you need to design a new feature for our platform. What steps would you take from initial concept to launch, and who would you involve?" (Demonstrate your end-to-end design process and collaboration skills.)

Company & Culture Questions:

• "What interests you about 3Y Health's mission and our approach to solving healthcare administration complexity?" (Research the company thoroughly and articulate your alignment with their mission.)

• "How do you contribute to a collaborative team environment, especially when working with non-designers like engineers or sales representatives?" (Emphasize communication, empathy, and shared goals.)

Portfolio Presentation Strategy:

• Select Relevant Projects: Choose 2-3 projects that best showcase your ability to design complex workflows, systems, and data-rich interfaces, ideally with B2B or enterprise context.

• Tell a Story: For each project, frame it as a narrative: the problem, your unique approach, the design decisions made, the challenges encountered, and the measurable outcomes.

• Emphasize Process: Clearly articulate your design process, including research, ideation, prototyping, testing, and iteration.

• Quantify Impact: Use metrics and data to demonstrate the success of your design solutions.

• Highlight Figma Proficiency: Be ready to discuss your deep expertise in Figma and how you leverage its features for efficient and effective design.

📝 Enhancement Note: Prepare to discuss how your design work directly supports business objectives, drives operational efficiency, and contributes to revenue enablement. This is crucial given the company's focus and the role's cross-functional nature.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating systems thinking, complex workflow design, and data-dense UI. Tailor your narrative to highlight your problem-solving process and quantifiable impact.

• Resume Optimization: Update your resume to clearly articulate your 3-5+ years of relevant experience, emphasizing your skills in Figma, prototyping, user research, and cross-functional collaboration, with a focus on B2B/enterprise products.

• Interview Preparation: Thoroughly research 3Y Health's mission and product. Prepare to discuss your design process, systems thinking, and how you collaborate with diverse teams, especially Sales and Operations.

• Company Research: Understand 3Y Health's unique position in the healthcare technology market and their AI-driven approach. Be ready to discuss how your design philosophy aligns with their goals of empowering providers and reducing administrative complexity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions to provide a comprehensive overview for operations-focused candidates. All details should be verified directly with 3Y Health during the application and interview process.