Principle Engineer - CPQ UX

📍 Job Overview

Job Title: Principle Engineer - CPQ UX

Company: Hewlett Packard Enterprise (HPE)

Location: Tlaquepaque, Jalisco, Mexico

Job Type: FULL_TIME

Category: Engineering Operations / GTM Operations (CPQ Focus)

Date Posted: September 11, 2025

Experience Level: 10+ Years

🚀 Role Summary

• This role focuses on enhancing the Configure, Price, Quote (CPQ) user experience (UX) by developing and implementing robust, organization-wide architectures and methodologies for product and service design.

• The Principle Engineer will manage the overall roadmap for all offers undergoing CPQ launch activities, ensuring seamless integration and optimal user interaction.

• A key aspect involves collaborating with configuration rules, pricing, and cross-functional teams to drive successful outcomes and deliver best-in-class CPQ user experiences.

• The position requires a deep understanding of user experience (UX) principles, a history of innovation in technology development, and the ability to align technical solutions with business value and evolving industry trends.

📝 Enhancement Note: While the title is "Principle Engineer - CPQ UX," the responsibilities, particularly around managing the CPQ roadmap, collaborating with pricing/config rules, and driving user experience, strongly indicate a role deeply embedded within Go-To-Market (GTM) Operations and Sales Operations, specifically focusing on the critical CPQ technology stack that enables sales efficiency and revenue generation. The emphasis on architecture and methodology suggests a strategic, long-term impact on GTM processes.

📈 Primary Responsibilities

• Develop and implement organization-wide architectures and methodologies for the design and development of complex products, services, and solutions across multiple engineering disciplines and organizations, with a specific focus on the CPQ platform.

• Identify, evaluate, and integrate new technologies, innovations, and partner relationships into the CPQ UX roadmap to enhance functionality and user experience.

• Lead the introduction of new offers and review overall designs and project activities for compliance with technology and development standards, ensuring seamless integration into the CPQ ecosystem.

• Leverage recognized domain expertise and business acumen to influence executive leadership, outsourced development partners, and industry standards groups regarding CPQ architecture and UX best practices.

• Manage and maintain the overall roadmap for all offers progressing through CPQ launch activities, ensuring alignment with business objectives and market needs.

• Expand and manage relationships with product/service offer design and development teams to continuously improve the CPQ user experience and drive successful outcomes.

• Actively support offer core teams by providing solution guidance, assisting in proposal development, and delivering impactful presentations related to CPQ capabilities.

• Collaborate effectively with configuration rules and pricing teams to ensure the CPQ system accurately reflects product complexity and business logic, driving desired sales outcomes.

• Share expertise by mentoring peer engineers, participating in knowledge transfer sessions, and contributing to internal enablement programs focused on CPQ best practices and UX design.

• Understand cross-functional roles and engage effectively with internal teams (e.g., Sales Operations, Product Management, Engineering) and external partners to achieve CPQ development and implementation goals.

📝 Enhancement Note: The responsibilities highlight a blend of technical architecture, product lifecycle management, and GTM process enablement. The emphasis on "roadmap for all offers going through CPQ launch activities" and "collaborate with config rules and pricing teams" firmly places this role within the operational backbone of sales and revenue generation, requiring a strong understanding of how CPQ impacts the entire sales motion.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

Experience: 10+ years of progressive experience in a Solution Architect, Lead Engineer, Systems Engineer, or Pre-sales Engineering role, with a significant portion dedicated to CPQ systems and user experience design.

Required Skills:

• User Experience (UX) Design & Strategy: Proven ability to design, implement, and optimize user-centric experiences, particularly within complex enterprise software like CPQ.

• CPQ System Architecture: Deep understanding of CPQ platforms (e.g., Salesforce CPQ, Oracle CPQ, SAP CPQ, or similar), including their architecture, configuration, and integration capabilities.

• Technical Roadmap Development: Experience in creating and managing technology roadmaps, particularly for product launches and system enhancements within a GTM context.

• Cross-Functional Collaboration: Demonstrated ability to work effectively with diverse teams, including Sales Operations, Product Management, Engineering, Pricing, and Legal.

• Analytical & Problem-Solving Skills: Excellent ability to analyze complex business and technical challenges, develop innovative solutions, and articulate them clearly.

• Communication Proficiency: Mastery of English, with excellent written and verbal communication skills; ability to effectively communicate technical architectures, design proposals, and negotiation options to both technical and executive audiences.

• Innovation & Technology Evaluation: History of innovation, with examples of developing new technologies, practices, or solutions for product designs and system integrations.

• Domain Knowledge: Understanding of HPE's product and services portfolio, or the ability to quickly acquire it, to align CPQ solutions with business offerings.

Preferred Skills:

• Cloud Architectures: Experience with cloud-based solutions (e.g., AWS, Azure, GCP) and their integration with CPQ systems.

• DevOps & CI/CD: Familiarity with DevOps principles and Continuous Integration/Continuous Deployment (CI/CD) practices for software development and deployment.

• Microservices Architecture: Understanding of microservices and their application in building scalable and flexible CPQ solutions.

• Design Thinking: Application of design thinking methodologies to solve user problems and drive innovation in product development.

• Security-First Mindset: Commitment to incorporating security best practices throughout the design and development lifecycle.

• Full Stack Development Fundamentals: Basic understanding of full-stack development concepts to facilitate collaboration with development teams.

• Knowledge of Pricing and Configuration Rules: Familiarity with the intricacies of pricing engines and complex product configuration logic.

📝 Enhancement Note: The "Additional Skills" listed in the original description map directly to preferred skills for this role, emphasizing a modern, cloud-native, and agile development approach. "Development Fundamentals" and "Full Stack Development" suggest a need for understanding the implementation lifecycle even if not directly coding.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• CPQ Implementation Case Studies: Showcase successful CPQ implementations, detailing the business problem, the proposed solution (architecture, configuration, UX improvements), and the quantifiable business impact (e.g., increased sales velocity, reduced quote errors, improved win rates).

• Architecture Diagrams & Design Documents: Provide examples of system architecture diagrams, process flows, and technical design documents that illustrate your approach to designing complex, scalable, and user-friendly CPQ solutions.

• UX Design Artifacts: Include samples of user journey maps, wireframes, mockups, or prototypes developed to improve the CPQ user experience, demonstrating a user-centric design process.

• Roadmap & Strategy Examples: Present examples of technology roadmaps or strategic plans you've developed for product launches or system enhancements, highlighting how they align with business goals and drive operational efficiency.

• Problem-Solving Scenarios: Prepare to discuss how you've approached and solved complex technical or process challenges within CPQ or similar sales enablement systems, demonstrating analytical and critical thinking skills.

Process Documentation:

• Workflow Optimization Documentation: Prepare documentation that outlines your process for analyzing existing CPQ workflows, identifying bottlenecks, and proposing optimization strategies.

• System Integration Documentation: Examples of documentation related to integrating CPQ systems with other enterprise applications (e.g., CRM, ERP, Billing) to ensure data consistency and process efficiency.

• User Adoption & Training Materials: Showcase any materials or strategies you've developed to drive user adoption and provide effective training for CPQ users, highlighting your focus on user enablement.

📝 Enhancement Note: Given the "Principle Engineer" title and focus on architecture, a portfolio demonstrating strategic thinking, design capabilities, and a track record of successful implementation and optimization within the CPQ domain will be critical. The emphasis should be on the 'how' and 'why' behind technical and process decisions, not just the end result.

💵 Compensation & Benefits

Salary Range: For a Principle Engineer with 10+ years of experience in a high-cost area like Mexico, a competitive salary range would likely fall between MXN 800,000 to MXN 1,500,000 annually. This estimate is based on industry benchmarks for senior engineering roles in technology companies in major Mexican tech hubs, considering the specialized nature of CPQ and UX expertise.

Benefits:

• Health & Wellbeing: Comprehensive health insurance (medical, dental, vision), wellness programs, and potential access to mental health resources.

• Personal & Professional Development: Opportunities for continuous learning through training programs, certifications, conferences, and internal knowledge-sharing initiatives. Access to HPE's extensive learning platforms and career development resources.

• Unconditional Inclusion & Flexibility: A commitment to a diverse and inclusive work environment. Hybrid work model offering flexibility to balance work and personal needs.

• Retirement Savings Plan: Contribution to a local pension or retirement savings plan.

• Employee Stock Purchase Plan (ESPP): Potential opportunity to purchase HPE stock at a discounted rate.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

Working Hours: Standard full-time working hours, typically around 40 hours per week. The hybrid arrangement allows for some flexibility in scheduling, with an expectation of working an average of 2 days per week from an HPE office in Tlaquepaque, Jalisco, Mexico.

📝 Enhancement Note: The salary range is an estimate based on general market data for senior technical roles in Mexico. Actual compensation will depend on specific experience, negotiation, and HPE's internal compensation structure. The benefits listed are directly from the job description and are common for large technology organizations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, specifically focusing on edge-to-cloud solutions, data analytics, and enterprise software.

Company Size: Hewlett Packard Enterprise is a large, global enterprise with tens of thousands of employees worldwide. This size offers opportunities for cross-functional collaboration, exposure to diverse projects, and potential for career advancement within a vast organization.

Founded: 2015 (as a spin-off from Hewlett-Packard). HPE has a legacy rooted in innovation and a forward-looking approach to technology solutions.

Team Structure:

• The Principle Engineer will likely be part of a larger Engineering or Product Development organization, possibly within a GTM Enablement or Sales Operations technology group.

• This team is responsible for the platforms and tools that support HPE's sales and go-to-market strategies, with a critical focus on the CPQ system.

Methodology:

• Data-Driven Decision Making: Emphasis on leveraging data analytics to understand user behavior, system performance, and business impact to inform architectural decisions and process improvements.

• Agile Development Practices: Likely adherence to agile methodologies for software development, enabling iterative improvements and rapid response to business needs.

• User-Centric Design: A strong focus on understanding and addressing the needs of end-users (sales representatives, partners) to ensure the CPQ system is intuitive and efficient.

• Cross-functional Process Alignment: Methodologies that ensure seamless integration and communication between Engineering, Sales Operations, Product Management, and other GTM functions.

Company Website: https://www.hpe.com/

📝 Enhancement Note: HPE's positioning as a global edge-to-cloud company implies a complex product and service portfolio. The CPQ system is a critical component of enabling sales for this diverse offering. The "Principle Engineer" title suggests a role with significant influence on technical strategy and execution within this complex environment.

📈 Career & Growth Analysis

Operations Career Level: This is a senior-level individual contributor role (Principle Engineer) within the engineering and operations domain. It signifies a high degree of technical expertise, strategic thinking, and leadership in a specialized area (CPQ UX).

Reporting Structure: The role likely reports into an Engineering Manager or Director, with dotted-line reporting or close collaboration with leads in Sales Operations, Product Management, or GTM Strategy.

Operations Impact: The Principle Engineer plays a crucial role in shaping the tools and processes that directly impact revenue generation. By optimizing the CPQ UX, they enhance sales team productivity, improve quote accuracy, accelerate the sales cycle, and contribute to overall revenue growth and customer satisfaction.

Growth Opportunities:

• Technical Specialization: Deepen expertise in CPQ architectures, UX design for enterprise sales tools, and related technologies (e.g., AI in CPQ, advanced configuration engines).

• Leadership in GTM Operations: Progress into leadership roles within Sales Operations, Revenue Operations, or Product Management, focusing on sales enablement technologies.

• Broader Architecture Roles: Transition into broader Solution Architect or Enterprise Architect roles, leveraging CPQ and GTM systems knowledge to influence wider technology strategies.

• Mentorship and Knowledge Sharing: Become a recognized expert within HPE, leading internal training, mentoring junior engineers, and contributing to the company's intellectual capital in sales technology.

📝 Enhancement Note: The "Principle" title implies a career path that emphasizes deep technical mastery and strategic influence, common in large tech organizations for senior individual contributors who may not necessarily move into people management but lead technical direction.

🌐 Work Environment

Office Type: Hybrid work model, meaning a blend of remote work and in-office collaboration.

Office Location(s): Tlaquepaque, Jalisco, Mexico. This location is a significant hub for technology and business operations in Mexico.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates a collaborative approach to work, with in-office days likely dedicated to team meetings, brainstorming sessions, and hands-on collaboration with colleagues.

• Technology-Enabled Workspace: Access to HPE's standard suite of productivity and collaboration tools, including communication platforms, project management software, and potentially advanced design and development environments.

• Cross-functional Interaction: Opportunities to interact with various teams across HPE, fostering a dynamic and knowledge-rich work environment.

Work Schedule: The role is full-time, with an expectation of working approximately 2 days per week in the Tlaquepaque office. This allows for focused individual work remotely and collaborative sessions in the office, supporting efficient operations and continuous process improvement.

📝 Enhancement Note: The hybrid nature reflects a modern work approach, balancing individual productivity with team synergy. The specific office location in Tlaquepaque suggests a significant operational presence for HPE in Mexico.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Technical Interview(s): Detailed discussions with hiring managers and/or senior engineers focusing on CPQ architecture, UX design principles, problem-solving skills, and technical depth. Expect scenario-based questions related to optimizing CPQ workflows and user experiences.

• Portfolio Review: A dedicated session where candidates present their portfolio, showcasing relevant case studies, architectural designs, and UX improvements. This is a critical stage to demonstrate practical application of skills and impact.

• Cross-functional/Stakeholder Interview: Discussion with potential collaborators from Sales Operations, Product Management, or business stakeholders to assess communication, collaboration, and strategic alignment.

• Final Round: May involve executive interviews or a final assessment of overall suitability for the Principle Engineer role.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the business problem, your specific contribution, the solution implemented, and the measurable business outcomes (e.g., efficiency gains, revenue impact, user satisfaction scores). Quantify results wherever possible.

• Showcase Architecture & Design: Present clear architectural diagrams and design documents that explain the 'why' behind your technical decisions. Highlight how your designs address scalability, maintainability, and user experience.

• Demonstrate UX Process: Walk through your UX design process, from user research and requirements gathering to prototyping and iteration. Explain how user feedback was incorporated.

• Prepare for "How" and "Why": Be ready to explain the rationale behind your technical choices, the challenges you encountered, and how you overcame them.

• Tailor to HPE: Research HPE's products and market position to tailor your presentation and demonstrate how your skills can benefit the company.

Challenge Preparation:

• Scenario-Based Questions: Prepare for questions that present hypothetical CPQ challenges (e.g., "How would you improve quote generation time for complex product bundles?") and ask for your approach.

• System Design Exercises: You might be asked to outline the architecture for a new CPQ feature or a process improvement initiative.

• Behavioral Questions: Be ready to discuss past experiences related to collaboration, leadership, innovation, and problem-solving, using the STAR method (Situation, Task, Action, Result).

📝 Enhancement Note: The portfolio review is a key differentiator for senior technical roles. Candidates should treat it as a presentation of their qualifications and impact, not just a resume walkthrough. Demonstrating a strong understanding of how technology drives business outcomes in a GTM context is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• CPQ Platform: Expertise in at least one major CPQ solution (e.g., Salesforce CPQ, Oracle CPQ, SAP CPQ, Apttus, or similar) is essential. Understanding its configuration, customization capabilities, and integration points is critical.

• CRM Systems: Proficiency with CRM platforms like Salesforce, Microsoft Dynamics, or SAP is highly beneficial, as CPQ systems are typically integrated with CRMs.

• Project Management Tools: Experience with tools like Jira, Asana, or Trello for managing development sprints and project workflows.

Analytics & Reporting:

• Business Intelligence (BI) Tools: Familiarity with BI platforms such as Tableau, Power BI, or Qlik Sense for analyzing CPQ data, user behavior, and sales performance metrics.

• Data Analysis Tools: Proficiency in Excel, SQL, or Python for data manipulation and analysis.

• Web Analytics Tools: Knowledge of tools like Google Analytics or Adobe Analytics for understanding user interactions on digital platforms.

CRM & Automation:

• Integration Platforms: Experience with integration technologies (e.g., MuleSoft, Dell Boomi, Workato) to connect CPQ systems with other enterprise applications.

• Workflow Automation Tools: Understanding of process automation within CPQ or adjacent systems to streamline operations.

• API Knowledge: Familiarity with APIs for system-to-system data exchange.

📝 Enhancement Note: While the job description doesn't list specific tools, given the nature of the role and HPE's tech profile, deep knowledge of a leading CPQ platform and its integration with CRM systems is a given. Familiarity with cloud technologies and data analytics tools is also highly relevant.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to find new and better ways to solve problems and improve processes, fostering a culture of continuous improvement.

• Collaboration: Working effectively across diverse teams and functions to achieve common goals, valuing diverse perspectives and backgrounds.

• Customer Focus: Understanding and prioritizing the needs of internal customers (sales teams, partners) and striving to deliver exceptional user experiences.

• Accountability: Taking ownership of projects and outcomes, demonstrating a proactive, hands-on attitude and delivering on commitments.

• Data-Driven: Utilizing data and analytics to inform decisions, measure performance, and drive efficiency in operations and development.

Collaboration Style:

• Proactive Engagement: Actively seeking out opportunities to collaborate with different departments and stakeholders to ensure alignment and drive initiatives forward.

• Knowledge Sharing: Willingness to mentor peers, share expertise, and contribute to internal enablement programs, fostering a learning culture.

• Constructive Feedback: Openness to giving and receiving constructive feedback to improve processes, designs, and team performance.

• Cross-functional Integration: Working seamlessly with teams outside of engineering, such as Sales Operations, Marketing, and Product Management, to ensure integrated GTM strategies.

📝 Enhancement Note: HPE's emphasis on "Unconditional Inclusion," "finding new and better ways," and a "force for good" suggests a culture that values diversity, innovation, and positive societal impact, which should be reflected in how candidates approach their work and team interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Product Portfolio: Managing CPQ configurations and user experiences for a broad and evolving portfolio of IT products and services can be inherently complex.

• Integration with Legacy and New Systems: Ensuring seamless integration between CPQ and various internal systems, some of which may be older, while adopting new technologies.

• Balancing User Needs with Business Requirements: Effectively translating diverse user feedback and business objectives into a cohesive and functional CPQ user experience.

• Keeping Pace with Technology Advancements: Continuously learning and adapting to new technologies and best practices in CPQ, UX design, and cloud architecture.

• Driving Adoption of New Processes/Features: Effectively communicating changes and benefits to users to ensure successful adoption of new CPQ functionalities and workflows.

Learning & Development Opportunities:

• Specialized CPQ Training: Access to advanced training and certifications for leading CPQ platforms.

• UX Design Workshops: Opportunities to enhance UX design skills through specialized workshops and courses.

• Industry Conferences: Participation in relevant industry events and conferences focused on sales technology, GTM operations, and UX design.

• Mentorship Programs: Opportunities to be mentored by senior leaders within HPE or to mentor junior engineers, fostering leadership and knowledge transfer.

• Exposure to Global Projects: Working on projects with a global scope, providing exposure to diverse markets and business practices.

📝 Enhancement Note: The challenges presented are typical for senior roles in large, dynamic technology companies. The growth opportunities highlight HPE's commitment to employee development, particularly in specialized technical and operational areas.

💡 Interview Preparation

Strategy Questions:

• CPQ Architecture Design: "Describe your approach to designing a scalable and flexible CPQ architecture that can accommodate a wide range of product configurations and pricing models. What key components would you prioritize?"

• UX Improvement for Sales: "How would you diagnose and improve the user experience for a sales team struggling with quote accuracy and speed in the CPQ system? What metrics would you track?"

• Roadmap Prioritization: "Imagine you have limited resources. How would you prioritize features for the CPQ roadmap, balancing immediate business needs with long-term strategic goals?"

• Cross-functional Collaboration: "Describe a time you had to collaborate with Sales Operations and Product Management to implement a significant change in the CPQ system. What were the challenges, and how did you ensure alignment?"

• Technology Evaluation: "How do you stay current with emerging technologies in the CPQ and sales enablement space, and how would you evaluate a new technology for potential integration into HPE's CPQ ecosystem?"

Company & Culture Questions:

• "Based on your understanding of HPE, how do you see the CPQ UX role contributing to the company's edge-to-cloud strategy?"

• "How do you align with HPE's values of innovation and unconditional inclusion in your work?"

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your career and expertise. For each case study, follow the STAR method: Situation, Task, Action, Result.

• Visuals: Use clear diagrams, screenshots, and concise data visualizations to support your points. Ensure readability.

• Narrative: Tell a compelling story that highlights your problem-solving skills, technical prowess, and the business impact of your work.

• Conciseness: Be mindful of time. Focus on the most impactful projects and be prepared to answer questions in detail.

• Demonstrate Ownership: Clearly articulate your specific contributions within team projects.

Challenge Preparation:

• Problem-Solving Scenarios: Practice thinking through complex CPQ challenges, breaking them down into manageable parts, and proposing data-driven solutions.

• Stakeholder Communication: Prepare to explain technical concepts and strategies in a way that is understandable to both technical and non-technical stakeholders.

📝 Enhancement Note: Interview questions will likely probe both technical depth in CPQ and UX, as well as strategic thinking and cross-functional collaboration skills. Preparing specific examples from your portfolio that directly address these areas will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided career portal link.

• Portfolio Customization: Curate your portfolio to highlight 2-3 key projects most relevant to CPQ architecture, UX design, and GTM process optimization. Prepare specific metrics and business outcomes for each.

• Resume Optimization: Tailor your resume to emphasize experience with CPQ systems, UX design, solution architecture, and cross-functional collaboration. Use keywords from the job description and highlight quantifiable achievements.

• Interview Preparation: Practice articulating your portfolio projects clearly and concisely. Prepare for technical questions related to CPQ and UX, and behavioral questions using the STAR method.

• Company Research: Familiarize yourself with HPE's products, services, and strategic initiatives (e.g., edge-to-cloud). Understand how the CPQ system supports their overall go-to-market strategy and business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.