Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: Yuba City, California, United States

Job Type: PART_TIME

Category: Retail Operations / Art & Design

Date Posted: April 29, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Focus on building strong customer relationships through personalized custom framing solutions and exceptional in-store experiences.

• Drive sales and production targets by effectively utilizing sales techniques and understanding customer needs for art and decor.

• Ensure operational excellence by maintaining visual merchandising standards, managing inventory, and adhering to Standard Operating Procedures (SOPs).

• Contribute to a positive and safe retail environment through proactive customer engagement and adherence to company policies.

📝 Enhancement Note: This role is focused on a specific, specialized area of retail operations—custom framing. The emphasis is on a blend of customer-facing sales, hands-on production, and general store upkeep, requiring a candidate comfortable with both direct customer interaction and the technical aspects of framing.

📈 Primary Responsibilities

• Build and nurture customer relationships by understanding their artistic vision and recommending tailored custom framing solutions.

• Execute the "Elevated ABC Deliver" sales methodology to achieve personal sales and production targets for custom framing orders.

• Complete custom framing orders with a high degree of quality and within specified timelines, ensuring customer satisfaction.

• Maintain the ready-made frame department, including visual merchandising, stock levels, and implementing directed replenishment strategies.

• Provide proactive and friendly customer service, assisting shoppers in locating products and offering solutions to meet their creative needs.

• Adhere strictly to Standard Operating Procedures (SOPs) for all sales, production, and operational tasks to ensure consistency and compliance.

• Support company-wide shrink reduction and safety programs through diligent adherence to protocols and reporting any concerns.

• Participate actively in the truck un-load and stocking processes, ensuring compliance with truck standards and efficient inventory management.

• Operate the cash register accurately and execute cash handling procedures according to company standards.

• Assist customers with Omni-channel processes, such as online order pickups or in-store returns, to provide a seamless shopping experience.

📝 Enhancement Note: The responsibilities highlight a dual focus on sales/customer engagement and operational execution. The "Elevated ABC Deliver" methodology suggests a structured approach to sales that candidates should be prepared to discuss. Emphasis on SOPs and compliance indicates a need for attention to detail and process adherence.

🎓 Skills & Qualifications

Education: High school diploma or equivalent preferred.

Experience: 0-2 years of experience in a retail or customer-facing environment.

Required Skills:

• Basic computer skills for order entry, POS operations, and potential system navigation.

• Basic measuring skills essential for accurate custom framing.

• Ability to safely and effectively operate framing equipment and a glass cutter.

• Strong customer service orientation with a friendly and helpful demeanor.

• Ability to work as part of a team and collaborate effectively.

• Basic understanding of inventory management and merchandising principles.

Preferred Skills:

• Previous retail experience, particularly in home decor, art, or craft environments.

• Proven experience in selling products or services, with a consultative sales approach.

• Familiarity with custom framing processes or a strong desire to learn.

• Experience operating a cash register and handling financial transactions.

• Visual merchandising skills to maintain an appealing store presentation.

📝 Enhancement Note: While formal education isn't a strict requirement, the emphasis on basic technical skills (computer, measuring, equipment operation) and preferred retail/sales experience suggests that candidates with a background in hands-on roles or customer-facing sales will be highly competitive.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of successful customer engagement leading to sales, particularly in consultative selling scenarios.

• Examples of maintaining visual standards in a retail environment, showcasing an eye for merchandising and store presentation.

• Evidence of process adherence and efficiency, such as examples of completing tasks accurately and on time.

Process Documentation:

• Workflow examples related to order processing, from customer consultation to order completion.

• Documentation of how inventory is managed and maintained, especially within a specific department like framing.

• Examples of customer service protocols and how they are applied to resolve issues or enhance the shopping experience.

📝 Enhancement Note: For a part-time framer role, a formal portfolio might not be strictly required, but candidates should be prepared to discuss their experience in terms of processes they followed and results they achieved. Highlighting examples of customer interaction, sales success, and operational execution during the interview will be crucial.

💵 Compensation & Benefits

Salary Range: $17.00 - $20.00 per hour

Benefits:

• Health insurance (medical, dental, and vision)

• Paid time off (PTO)

• Tuition assistance for continued education

• Generous employee discounts on Michaels products

• Potential for other benefits as detailed on mikbenefits.com

Working Hours: This is a part-time position. Actual hours will vary based on business needs and scheduling, but typically involve nights, weekends, and early mornings. The role is associated with a standard 40-hour work week for full-time roles, implying flexibility for part-time hours.

📝 Enhancement Note: The salary range is competitive for part-time retail positions in California, reflecting the specialized nature of the framing role. The benefits package is robust for part-time employees, indicating Michaels' commitment to employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail

Company Size: Large (Over 10,000 employees)

Founded: 1973, headquartered in Irving, Texas.

Team Structure:

• The role is within a retail store environment, likely reporting to a Store Manager or Assistant Store Manager, with direct supervision from a Framing Department Lead or Manager if applicable.

• Collaboration occurs with fellow store associates across various departments (e.g., sales floor, cashiers, stock team) to ensure overall store operations.

Methodology:

• Emphasis on data-driven decision-making for sales and inventory management (e.g., utilizing sales reports, tracking inventory levels).

• Workflow planning and optimization are critical for efficient custom framing production and store operations.

• Automation and efficiency practices are encouraged through SOPs and the use of POS systems and inventory management tools.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Michaels positions itself as a leader in the arts and crafts industry, focusing on creativity and customer engagement. The company culture likely values a hands-on, customer-centric approach, with an emphasis on teamwork and operational efficiency within a retail setting.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Retail Associate with Specialized Functionality

Reporting Structure: Reports to store management; works collaboratively with other store associates.

Operations Impact: Directly impacts customer satisfaction through quality custom framing and friendly service, contributing to store revenue and customer loyalty.

Growth Opportunities:

• Potential to advance to lead or supervisory roles within the framing department or other store departments.

• Opportunity to develop advanced framing skills and potentially gain expertise in art consultation.

• Exposure to various aspects of retail operations, including sales, merchandising, inventory, and customer service, providing a broad foundation for future retail careers.

• Possibility of cross-training in other store functions to broaden skill sets.

📝 Enhancement Note: While this is an entry-level part-time role, Michaels offers a clear path for growth within its extensive retail network. The focus on developing specialized framing skills alongside general retail competencies provides a solid foundation for career progression.

🌐 Work Environment

Office Type: Public retail store setting.

Office Location(s): Yuba City, California.

Workspace Context:

• The primary workspace is the retail sales floor and the dedicated framing shop area within the store.

• The framing shop environment includes specialized equipment like a glass cutter and heat press, requiring careful operation and adherence to safety protocols.

• Collaboration with team members is integral to maintaining store standards and providing a complete customer experience.

• Access to POS systems and other store technology is provided for daily tasks.

Work Schedule: Flexible scheduling is common in retail, with this role requiring availability for nights, weekends, and early mornings to meet business demands.

📝 Enhancement Note: The work environment is dynamic and customer-focused. While the main store is climate-controlled, stock rooms may not be. The framing shop requires comfort with tools and potentially some exposure to materials used in framing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application and resume to assess basic qualifications and experience.

• In-Person Interview: Likely to involve a discussion about customer service experience, problem-solving skills, and familiarity with retail environments. Candidates may be asked about their approach to sales and customer interaction.

• Skills Assessment: Practical demonstration or discussion of basic computer and measuring skills, and potentially a brief overview of how they would approach framing a specific item.

• Final Interview: May involve meeting with store management to discuss fit with company culture and role expectations.

Portfolio Review Tips:

• While a formal portfolio might not be required for this role, be prepared to discuss specific examples of:
  • Customer Service Successes: Instances where you went above and beyond for a customer.
  • Sales Achievements: How you met or exceeded sales goals in previous roles.
  • Problem-Solving Scenarios: How you handled challenging customer situations or operational issues.
  • Process Adherence: Examples of following instructions and procedures accurately.

Challenge Preparation:

• Be ready to discuss how you would approach a customer interested in custom framing, from initial consultation to recommending solutions.

• Prepare to answer questions about handling busy periods, managing multiple tasks, and maintaining a positive attitude.

• Understand the importance of safety in a retail and workshop environment.

📝 Enhancement Note: The interview process will likely focus on behavioral questions and assessing practical skills relevant to customer interaction and basic operational tasks. Demonstrating a proactive, customer-centric attitude and a willingness to learn specialized framing techniques will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Point of Sale (POS) System: For processing transactions, managing sales, and potentially customer order entry.

• Custom Framing Equipment: Including mat cutters, framing saws, and potentially heat presses or other specialized tools.

• Glass Cutter: For precise cutting of glass or acrylic for frames.

• Measuring Tools: Tape measures, rulers, and other precision instruments.

• Computer/Tablet: For accessing company systems, training modules, and potentially design software.

Analytics & Reporting:

CRM & Automation:

• Customer relationship management may be handled through the POS system or specific customer profiles for framing orders.

• Omni-channel fulfillment systems for online order processing.

📝 Enhancement Note: Proficiency with a POS system is essential. Familiarity with basic measuring tools and a willingness to learn specialized framing equipment are critical. The role requires comfort with technology that supports retail operations and customer transactions.

👥 Team Culture & Values

Operations Values:

• Creativity & Celebration: Supporting customers in expressing their creativity and celebrating life's moments through art and framing.

• Customer Focus: Prioritizing customer needs and delivering exceptional service to build loyalty.

• Teamwork: Collaborating effectively with colleagues to achieve store goals and maintain a positive work environment.

• Integrity & Respect: Upholding company standards, ethical practices, and treating everyone with respect.

• Efficiency & Quality: Delivering high-quality work in framing and store operations in a timely manner.

Collaboration Style:

• Emphasis on open communication and mutual support among store associates to ensure smooth operations and a positive customer experience.

• Collaborative problem-solving to address customer needs and operational challenges.

• Sharing knowledge and best practices, particularly within the framing department.

📝 Enhancement Note: Michaels fosters a culture that encourages creativity and community. For this role, it means being part of a team that helps customers bring their creative visions to life, while also contributing to the overall success of the store through diligent work and excellent customer service.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales and Production: Effectively managing customer consultations and sales targets while also producing high-quality framing orders.

• Handling Diverse Customer Needs: Catering to a wide range of artistic tastes, budgets, and framing requirements.

• Physical Demands: Performing physically demanding tasks such as lifting heavy frames, standing for long periods, and working with tools.

• Learning Specialized Skills: Mastering the technical aspects of custom framing and related equipment.

Learning & Development Opportunities:

• Comprehensive training on custom framing techniques, materials, and design principles.

• Opportunities to learn and master various framing equipment and tools.

• Development of consultative sales skills and customer relationship management.

• Exposure to broader retail operations, merchandising, and inventory management.

• Potential for advancement within the Michaels retail chain.

📝 Enhancement Note: The role offers a unique blend of creative, technical, and customer-facing skills development. Candidates who are eager to learn a craft and excel in a retail environment will find significant growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you helped a customer find the perfect solution for their needs." (Focus on consultative selling and problem-solving).

• "How would you approach a customer who is unsure about what kind of frame they want for their artwork?" (Highlight your customer engagement and recommendation process).

• "How do you ensure accuracy when working with measurements or following instructions?" (Emphasize attention to detail and adherence to SOPs).

Company & Culture Questions:

• "What do you know about Michaels and why are you interested in custom framing?" (Research company values and express passion for art/craft).

• "How do you handle working in a fast-paced retail environment with multiple demands?" (Showcase your ability to multitask and prioritize).

Portfolio Presentation Strategy:

• If asked about past experiences, be ready to provide specific, quantifiable examples of:

  • Successful customer interactions leading to sales.

  • Instances where you maintained high standards of quality or efficiency.

  • How you contributed to a positive team or store environment.

  • Any experience with visual merchandising or inventory tasks.

📝 Enhancement Note: Prepare to discuss your customer service philosophy, any sales aptitude, and your ability to follow instructions and learn new skills. Demonstrating enthusiasm for art, creativity, and providing excellent customer experiences will be highly advantageous.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels careers portal.

• Resume Optimization: Tailor your resume to highlight customer service experience, any sales achievements, technical aptitude (even basic computer/measuring skills), and any experience with crafts, art, or retail environments. Use keywords from the job description.

• Portfolio Preparation: While a formal portfolio may not be necessary, be ready to discuss specific examples of customer interactions, sales successes, problem-solving scenarios, and your ability to follow processes accurately during the interview.

• Company Research: Familiarize yourself with Michaels' mission, values, and product offerings, particularly their custom framing services. Understand their commitment to creativity and customer experience.

• Interview Practice: Practice answering common retail and customer service interview questions, focusing on behavioral examples that demonstrate your skills. Be prepared to discuss your availability for nights, weekends, and early mornings.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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