Part time Framer-8

📍 Job Overview

Job Title: Part-time Framer

Company: Michaels Stores

Location: N. Huntington - 350 Walt Whitman Rd, Huntington Station, New York, United States

Job Type: PART_TIME

Category: Retail Operations / Custom Framing Specialist

Date Posted: April 16, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on delivering exceptional custom framing solutions and building strong customer relationships within a retail environment.

• Responsibilities include managing the framing department's operational efficiency, ensuring high-quality product delivery, and contributing to overall store merchandising and customer engagement.

• Key aspects involve leveraging sales techniques to meet and exceed custom framing targets while adhering to Standard Operating Procedures (SOPs).

• The position requires proficiency in basic operational tasks, including equipment operation and inventory management, within a dynamic retail setting.

📝 Enhancement Note: This role, while entry-level, requires a blend of customer-facing sales skills, technical framing abilities, and operational execution within a retail context. The emphasis on "Elevated ABC Deliver" suggests a structured approach to customer interaction and sales, aiming to maximize custom framing orders.

📈 Primary Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure legal compliance and operational consistency.

• Execute the "Elevated ABC Deliver" personal designer approach to build customer relationships and create memorable custom framing solutions, directly contributing to sales and production targets.

• Complete custom framing orders with a high degree of quality and within established timelines.

• Maintain the ready-made frame department, SISO (Ship-from-Store) areas, and Directed Replenishment processes to ensure optimal inventory presentation and availability.

• Deliver friendly and effective customer service, assisting customers with product location, needs assessment, and providing a well-merchandised, in-stock store environment.

• Support company-wide shrink and safety programs, contributing to a secure and efficient retail operation.

• Interact positively and respectfully with colleagues and customers, promoting organizational values and projecting a professional image.

• Participate actively in truck un-load and stocking processes, ensuring adherence to truck standards and budget compliance.

• Operate the cash register and execute cash handling procedures accurately and according to standards.

• Acknowledge all customers, assist with product location, and provide tailored solutions to meet their needs.

• Support and execute Omni-channel processes, ensuring a seamless customer experience across all sales channels.

📝 Enhancement Note: The responsibilities highlight a dual focus on sales/customer engagement and operational execution within the framing department. The mention of "Elevated ABC Deliver" implies a specific sales methodology that candidates should be prepared to learn and implement.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent preferred, though not explicitly required for this entry-level role.

Experience:

• 0-2 years of experience in a customer-facing or operational role.

• Experience in retail environments is preferred.

Required Skills:

• Basic computer skills for point-of-sale (POS) and potential inventory management systems.

• Basic measuring skills for accurate custom framing order creation.

• Ability to safely and effectively operate framing equipment and a glass cutter.

• Strong customer service and interpersonal skills for building rapport and providing solutions.

• Ability to work collaboratively in a team environment.

Preferred Skills:

• Previous experience in custom framing or a related craft/art environment.

• Proven sales aptitude and ability to drive revenue through consultative selling.

• Familiarity with visual merchandising principles to maintain department appearance.

• Experience with POS systems and cash handling procedures.

• Knowledge of various framing materials and techniques.

📝 Enhancement Note: While specific technical framing skills are developed on the job, the core requirements focus on fundamental operational capabilities, customer interaction, and a willingness to learn. The "0-2 years" experience level suggests that candidates with transferable skills from other retail or service roles will be considered.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't explicitly required for this entry-level role, candidates are encouraged to highlight any relevant projects or experiences demonstrating attention to detail, problem-solving, and successful customer interactions.

• Examples could include personal art projects, volunteer work involving creative tasks, or customer service scenarios where a positive resolution was achieved.

Process Documentation:

• Understanding and adherence to Standard Operating Procedures (SOPs) for all framing, sales, and operational tasks.

• Ability to follow established workflows for order taking, production, and customer delivery.

• Focus on maintaining a clean and organized workspace, which is critical for both safety and efficient workflow in a framing environment.

📝 Enhancement Note: For this specific role, the emphasis is less on a traditional "operations portfolio" and more on demonstrating practical skills and a commitment to following established processes. Candidates should be prepared to discuss how they approach tasks and problem-solve in a retail setting.

💵 Compensation & Benefits

Salary Range: $17.50 - $20.60 per hour.

Benefits:

• Health insurance (medical, dental, and vision)

• Paid time off (PTO)

• Tuition assistance programs

• Generous employee discounts on Michaels products

• Other benefits as detailed on mikbenefits.com.

Working Hours: Part-time. The role involves variable shifts, including nights, weekends, and early mornings, to accommodate retail operational needs. The specified "40" hours likely refers to the maximum potential hours in a week for a full-time equivalent, but this is a part-time role.

📝 Enhancement Note: The salary range is competitive for part-time retail positions in the New York area. The benefits package is comprehensive for part-time employees, which is a significant draw for the role. The flexibility in working hours is typical for retail environments and requires candidates to have availability across various times.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail. Michaels is the leading specialty retailer of arts and crafts in North America.

Company Size: A large enterprise with over 1,300 stores across the US and Canada, indicating a robust operational structure and significant market presence.

Founded: Founded in 1973, Michaels has a long-standing history and established brand recognition in the creative sector. Headquartered in Irving, Texas.

Team Structure:

• This role is part of a store-level team, reporting to store management (e.g., Store Manager, Assistant Store Manager, or Framing Department Specialist).

• Collaboration is key, involving interactions with fellow sales associates, cashiers, and potentially visual merchandisers.

Methodology:

• Focus on customer-centric operations, emphasizing relationship building and personalized service ("Elevated ABC Deliver").

• Emphasis on adherence to SOPs for consistent quality and operational efficiency in framing and sales.

• Data-driven approach to sales and production targets, with performance measured against specific goals.

• Continuous improvement through training and adherence to company programs, aiming for operational excellence in customer service and product delivery.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Michaels cultivates a culture centered around creativity, customer engagement, and operational efficiency. The company's long history and large scale provide stability and structured career paths within the retail sector. The emphasis on "creating, innovating, and being better together" suggests a collaborative and supportive work environment.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Specialist. This role serves as a foundational position within the retail operations and custom framing specialization.

Reporting Structure: Reports to store management, such as the Framing Department Manager or a Store Manager. This provides direct mentorship and oversight.

Operations Impact: Directly impacts store revenue through custom framing sales and contributes to customer satisfaction and loyalty by providing high-quality, personalized solutions. Operational efficiency in the framing department also affects overall store productivity and customer experience.

Growth Opportunities:

• Skill Specialization: Develop expertise in custom framing techniques, design principles, and advanced sales strategies within the framing department.

• Retail Advancement: Potential to move into roles such as Lead Framer, Assistant Store Manager, or other specialized retail positions within Michaels.

• Cross-Functional Learning: Gain experience in various store operations, including merchandising, inventory management, and customer service across different departments.

• Training & Development: Access to company training programs, including those focused on sales, customer service, and operational best practices.

📝 Enhancement Note: This part-time Framer role offers a clear pathway for individuals looking to grow within the retail industry. The company's structure provides opportunities for skill development and advancement, particularly for those who excel in customer service, sales, and operational execution.

🌐 Work Environment

Office Type: Public retail store setting. The work environment is customer-facing and dynamic.

Office Location(s): N. Huntington - 350 Walt Whitman Rd, Huntington Station, NY. This is a specific retail store location.

Workspace Context:

• The primary workspace is the retail sales floor and the dedicated framing shop area within the store.

• The framing shop is equipped with specialized tools like a glass cutter and heat press, requiring careful operation and adherence to safety protocols.

• While public areas are climate-controlled, some stock rooms may not be.

• Opportunities for interaction with customers and team members are abundant, fostering a collaborative and engaging atmosphere.

Work Schedule: Part-time. Work hours are flexible and include nights, weekends, and early mornings, aligning with retail operational demands. Candidates should be prepared for a flexible schedule.

📝 Enhancement Note: The work environment is typical of a busy retail store, with a specialized area for custom framing. The need for flexibility in scheduling is a key characteristic of this role and the retail industry. Safety protocols are paramount due to the specialized equipment used in the frame shop.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review to assess basic qualifications, experience, and alignment with the role's requirements.

• In-Person Interview: Typically involves meeting with the store manager or department lead. This stage will likely assess customer service skills, problem-solving abilities, and cultural fit. Be prepared to discuss your approach to customer interactions and handling challenging situations.

• Skills Assessment: May include a practical demonstration of basic measuring skills or discussion of how you would approach a framing consultation.

• Final Interview/Offer: If successful, a final discussion and job offer may follow.

Portfolio Review Tips:

• While a formal portfolio isn't mandatory, be prepared to discuss relevant past projects or experiences that showcase your skills.

• If you have prior framing or artistic experience, having photos or descriptions of completed work ready to share can be advantageous.

Challenge Preparation:

• Be ready to answer behavioral questions about customer service scenarios (e.g., "How would you handle a customer who is unhappy with their framing order?").

• Prepare to discuss your understanding of sales and how you would approach selling custom framing solutions.

• Demonstrate your understanding of the importance of accuracy and quality in custom work.

📝 Enhancement Note: The interview process will likely focus on assessing soft skills, customer service aptitude, and a candidate's ability to learn and execute established procedures. For this role, demonstrating enthusiasm for creativity and customer satisfaction is as important as technical skills.

🛠 Tools & Technology Stack

Primary Tools:

• Framing Equipment: Standard framing tools including mat cutters, frame saws, joining equipment, and potentially heat presses for specialized applications.

• Glass Cutter: Essential tool for custom glass sizing.

• Measuring Tools: Rulers, tape measures, and other precision instruments for accurate measurements.

Analytics & Reporting:

• POS System: For processing sales transactions, managing customer orders, and potentially tracking inventory.

• Basic Computer Skills: For accessing company information, training modules, and potentially inventory management software.

CRM & Automation:

• Customer Relationship Management (CRM) Elements: While not a formal CRM system, the "Elevated ABC Deliver" methodology implies a structured approach to customer interaction and relationship building, akin to basic CRM principles.

• Inventory Management Systems: Potential use of internal systems for tracking stock levels of framing materials and finished goods.

📝 Enhancement Note: The technology stack is primarily focused on specialized framing equipment and standard retail operational tools like POS systems. Proficiency in basic computer operations and a willingness to learn specific equipment are key.

👥 Team Culture & Values

Operations Values:

• Creativity & Inspiration: Michaels fosters an environment that celebrates creativity and inspires customers and employees alike.

• Customer Focus: A strong emphasis on building relationships and providing exceptional service to ensure customer satisfaction and loyalty.

• Teamwork & Collaboration: Encouraging a supportive atmosphere where team members work together to achieve store goals and assist each other.

• Integrity & Accountability: Upholding company standards, adhering to procedures, and taking ownership of responsibilities.

• Efficiency & Quality: Striving for operational excellence in all tasks, from framing production to customer transactions, ensuring high-quality outcomes.

Collaboration Style:

• Open communication and mutual respect among team members are encouraged.

• Collaborative problem-solving to address customer needs or operational challenges.

• Shared responsibility for maintaining store presentation, inventory, and customer service standards.

• Cross-training and knowledge sharing to support various store functions.

📝 Enhancement Note: The company culture at Michaels is deeply rooted in its mission to inspire creativity. Team members are expected to be enthusiastic, customer-focused, and collaborative, contributing to a positive and productive retail environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales and Production: Effectively managing customer consultations and sales targets while also meeting production deadlines for custom framing orders.

• Handling Diverse Customer Needs: Catering to a wide range of customer preferences, budgets, and artistic requirements for custom framing.

• Maintaining Quality Standards: Ensuring consistent, high-quality framing results across all orders, especially under time pressure.

• Adapting to Retail Pace: Thriving in a fast-paced retail environment with fluctuating customer traffic and operational demands.

Learning & Development Opportunities:

• Framing Craftsmanship: Developing advanced skills in custom framing techniques, material selection, and design aesthetics.

• Sales & Customer Engagement: Enhancing consultative selling abilities and customer relationship management through company training and practical experience.

• Retail Operations: Gaining comprehensive knowledge of retail management, inventory control, visual merchandising, and Omni-channel fulfillment.

• Career Advancement: Potential for progression to leadership roles within Michaels stores or specialized departments.

📝 Enhancement Note: This role presents opportunities to develop specialized craft skills alongside core retail operational and sales competencies. The challenges are typical of a hands-on retail position, offering significant learning potential for motivated individuals.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss your understanding of customer service and how you build rapport with clients.

• Explain how you would approach a customer consultation for custom framing, considering their needs and budget.

• Describe a situation where you had to balance multiple tasks or prioritize your workload effectively.

Company & Culture Questions:

• Why are you interested in working for Michaels and specifically in a framing role?

• What does creativity mean to you, and how do you see it applied in a retail setting?

• How do you handle constructive feedback or suggestions for improvement?

Portfolio Presentation Strategy:

• If you have relevant examples of your work (framing, art, crafts, or customer service achievements), be ready to briefly present them.

• Focus on the process you followed, the challenges you faced, and the positive outcomes.

• For customer service examples, highlight how you resolved issues or exceeded expectations.

📝 Enhancement Note: Focus on demonstrating enthusiasm for the creative aspect of the role, strong customer service skills, and a methodical approach to tasks. Prepare specific examples from past experiences that align with these qualities.

📌 Application Steps

To apply for this Part-time Framer position:

• Submit your application through the provided link on the Michaels careers portal.

• Resume Optimization: Tailor your resume to highlight any relevant experience in customer service, sales, crafts, or operational tasks. Use keywords from the job description such as "customer service," "custom framing," "sales," "merchandising," and "equipment operation."

• Portfolio Preparation (Optional but Recommended): If you have relevant examples of your work (e.g., photos of framed pieces, craft projects, or descriptions of successful customer service interactions), have them ready to discuss or share if requested.

• Interview Preparation: Practice answering behavioral questions related to customer service, problem-solving, teamwork, and sales. Research Michaels' brand and values to articulate your fit.

• Company Research: Familiarize yourself with Michaels' mission, products, and commitment to creativity. Understand the role of custom framing within their overall business strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, particularly regarding specific interview processes or portfolio requirements, should be verified directly with the hiring organization before making application decisions.