Learning Content Designer & Developer (UK Remote)

📍 Job Overview

Job Title: Learning Content Designer & Developer

Company: IVC Evidensia

Location: UK Remote (with a primary office presence in Keynsham, Bristol, England)

Job Type: Full-Time

Category: Learning & Development Operations / GTM Enablement

Date Posted: 2026-04-24

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (UK-based)

🚀 Role Summary

• Design and develop engaging, high-impact learning content and e-learning modules to support professional development across a leading veterinary care group.

• Contribute to the operational excellence and innovation initiatives within the Central Functions team, supporting a network of over 900 veterinary practices.

• Collaborate effectively with cross-functional teams and stakeholders to ensure learning content aligns with strategic business objectives and promotes continuous improvement.

• Leverage a remote-first working policy to deliver flexible and accessible learning solutions, fostering a culture of growth and wellbeing.

📝 Enhancement Note: This role, while titled "Learning Content Designer & Developer," has significant implications for Revenue Operations and GTM Enablement by directly supporting the professional development and operational efficiency of a large, distributed workforce. The emphasis on operational excellence and supporting a network of practices suggests a need for scalable, data-informed learning solutions that drive consistent performance and adoption of best practices.

📈 Primary Responsibilities

• Design, develop, and implement comprehensive learning programs, e-learning modules, and training materials using instructional design principles and best practices.

• Create engaging and interactive digital learning content, including videos, webinars, simulations, and assessments, tailored to diverse learning needs within the veterinary sector.

• Collaborate with subject matter experts (SMEs), department heads, and other stakeholders across the organization to gather content requirements, validate accuracy, and ensure alignment with business goals.

• Manage the end-to-end learning content lifecycle, from needs analysis and curriculum design to development, deployment, and ongoing evaluation and iteration.

• Contribute to the continuous improvement of learning processes, tools, and methodologies within the Central Functions team, driving efficiency and effectiveness.

• Support the adoption of new technologies, systems, and processes by developing clear and concise training materials for internal teams.

• Analyze learning effectiveness data and feedback to identify areas for improvement and measure the ROI of learning initiatives.

• Maintain a repository of learning materials, ensuring they are up-to-date, accessible, and compliant with organizational standards.

📝 Enhancement Note: Given the company's focus on operational excellence and supporting a large network of practices, responsibilities likely extend beyond basic content creation. This includes a strong emphasis on instructional design for knowledge transfer, performance improvement, and driving adoption of standardized operational procedures. The role will also involve a degree of project management for learning initiatives.

🎓 Skills & Qualifications

Education:

Experience:

• 2-5 years of proven experience in learning design, content development, and e-learning production, ideally within a corporate or organizational learning environment.

Required Skills:

• Instructional Design Expertise: Strong understanding of adult learning principles, ADDIE model, SAM methodology, and other learning design frameworks.

• Content Development Tools: Proficiency in e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar.

• Multimedia Creation: Skill in developing engaging visual and interactive content, including graphics, animations, and video editing.

• Stakeholder Management: Excellent ability to collaborate with and influence cross-functional teams and subject matter experts to gather requirements and ensure buy-in.

• Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

• Communication Skills: Exceptional written and verbal communication skills for clear and effective content creation and stakeholder interaction.

• Digital Literacy: Familiarity with learning management systems (LMS) and digital learning platforms.

Preferred Skills:

• Experience in the veterinary or healthcare industry.

• Knowledge of learning analytics and L&D metrics to measure impact.

• Familiarity with graphic design software (e.g., Adobe Creative Suite) and video editing software.

• Experience with learning experience platforms (LXP) or modern learning technologies.

• Understanding of change management principles and their application in learning initiatives.

📝 Enhancement Note: The "2-5 years" experience level suggests a mid-career professional who can independently manage projects but may still benefit from senior guidance. The emphasis on "operational excellence" and supporting a network of practices implies a need for candidates who can translate complex operational procedures into accessible learning content, making experience in process documentation or enablement highly valuable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A diverse portfolio showcasing a range of learning content types, including e-learning modules, facilitator guides, job aids, and multimedia assets.

• Case studies demonstrating successful learning design projects, highlighting the problem, your solution, the development process, and measurable outcomes.

• Examples of how you have applied instructional design models (e.g., ADDIE, SAM) to create effective learning experiences.

Process Documentation:

• Demonstrate your ability to document learning design processes, workflows, and standards clearly and concisely.

• Provide examples of how you have used project management methodologies to plan, execute, and track learning development projects.

• Show evidence of your approach to evaluating learning effectiveness and using data to inform iterative improvements in content and delivery.

📝 Enhancement Note: For this role, the portfolio should emphasize the impact of learning content on operational efficiency and professional development within a multi-site or distributed organization. Examples that show how learning has driven adoption of best practices, improved performance metrics, or facilitated change management will be particularly strong.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Healthcare Cash Plan: Provides reimbursement for everyday healthcare costs such as dental, optical, and physiotherapy.

• Cycle to Work scheme: Allows employees to purchase bicycles and cycling equipment tax-efficiently.

• Green Cars salary sacrifice scheme: Offers access to electric vehicles through salary deductions.

• Voluntary benefits: A flexible program allowing employees to choose from a variety of benefits to suit their individual needs.

• Discounted staff pet care: A significant perk for employees working within a veterinary group.

• Access to discounts/cashback with hundreds of participating retailers, offering savings on various goods and services.

• Ongoing learning and development opportunities.

Working Hours:

• Standard full-time hours are expected to be around 40 hours per week. The company promotes a "remote-first" policy, suggesting flexibility in daily working hours as long as core responsibilities are met and collaboration needs are satisfied.

📝 Enhancement Note: The salary range is an estimate based on typical UK market rates for this role and experience level. Actual compensation will depend on the candidate's specific qualifications, experience, and internal company pay scales. The benefits package is comprehensive, reflecting the company's commitment to employee wellbeing and a positive work-life balance, which is particularly attractive for remote roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Veterinary Care Services. IVC Evidensia is a significant player in the UK and European veterinary market, operating a large network of practices and referral hospitals. This industry context means a focus on animal welfare, high standards of care, and efficient operational management to support veterinary professionals.

Company Size: Over 900 practices and referral hospitals across UK and Europe, with over 2,500 practices in 20 countries. This indicates a large, complex organization with diverse needs, requiring scalable and standardized solutions.

Founded: IVC was founded in 2011, and Evidensia was founded in 2012. The merger formed IVC Evidensia in 2017. This relatively young company history suggests a dynamic, growth-oriented culture that is likely adaptable and innovative.

Team Structure:

• The role is part of the "Central Functions" team, which supports the broader network of veterinary practices. This team is likely composed of various specialized functions crucial for organizational operations, including HR, Finance, IT, Marketing, and Learning & Development.

• The Learning Content Designer & Developer will likely report to a Learning & Development Manager or Head of Central Functions, with a matrixed reporting structure for project-specific work to various department heads or practice managers.

Methodology:

• The company emphasizes a data-driven approach to decision-making and operational improvement, suggesting that learning effectiveness will be measured using analytics.

• Workflow planning and optimization are critical, especially in supporting a large network of practices; learning content will likely aim to standardize processes and improve efficiency.

• Automation and efficiency practices are likely encouraged, meaning learning content may focus on enabling the use of new technologies or optimizing existing workflows for better throughput and service delivery.

Company Website: https://www.ivcevidensia.com/

📝 Enhancement Note: The company's rapid growth and expansive network imply a need for highly scalable and consistent learning solutions. The "Central Functions" team plays a vital role in enabling this scale and ensuring operational consistency across diverse geographical locations and practice types. This role is crucial for disseminating knowledge and best practices throughout the organization.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level role (2-5 years of experience) within the Learning & Development function, focusing on the practical design and development of educational content. It offers a significant opportunity to impact operational efficiency and professional growth across a large organization.

Reporting Structure: The role reports into the Central Functions team, likely under a Learning & Development Manager or similar. While day-to-day content development might be autonomous, collaboration with various departments and practice leadership will be integral, requiring strong influencing and communication skills.

Operations Impact: The Learning Content Designer & Developer will have a direct impact on operational excellence by creating training that enhances the skills and knowledge of veterinary staff. This can lead to improved patient care, better client service, increased operational efficiency, reduced errors, and higher staff retention. By enabling consistent adoption of best practices, the role contributes to the overall strategic goals of IVC Evidensia.

Growth Opportunities:

• Specialization: Develop expertise in specific areas of instructional design, such as advanced e-learning techniques, gamification, or immersive learning technologies.

• Leadership: Progress into a Senior Learning Designer or Learning & Development Manager role, potentially leading a team of content developers or overseeing broader learning strategy.

• Cross-Functional Mobility: Leverage L&D experience to move into roles within HR, Operations Management, or even GTM Enablement, focusing on process improvement and talent development.

• Industry Expertise: Deepen knowledge of the veterinary sector and its unique learning needs, becoming a go-to expert for L&D within this specialized field.

• Continuous Learning: Access to tailored learning programs and resources, as well as opportunities for external training and certifications, fostering ongoing skill development.

📝 Enhancement Note: The company's stated commitment to "clear career pathways" and "ongoing learning and development" suggests a structured approach to employee growth. For an operations-focused role like this, growth often involves taking on more complex projects, managing larger learning initiatives, or moving into leadership positions that influence L&D strategy and its alignment with broader business objectives.

🌐 Work Environment

Office Type: The company operates a "remote-first" policy, indicating that remote work is the standard and preferred method of operation for many roles, including this one. While there is a physical office location in Keynsham, Bristol, it likely serves as a hub for those who prefer or need to work from an office, for team meetings, or for specific collaborative sessions.

Office Location(s): The primary office is located in Keynsham, Bristol, England. However, the role is advertised as "UK Remote," meaning candidates can be based anywhere in the United Kingdom, with the understanding that occasional travel to the Bristol office or other company locations might be required for key meetings or events.

Workspace Context:

• A remote-first environment fosters autonomy and requires strong self-management skills. The workspace will need to be conducive to focused work and digital collaboration.

• Access to necessary technology and tools for remote work will be provided or supported, enabling seamless connection with colleagues and participation in virtual meetings.

• Opportunities for team interaction will primarily be virtual, utilizing collaboration platforms and video conferencing. The company culture emphasizes collaboration, suggesting a proactive approach to building team cohesion despite geographical distance.

Work Schedule: While core working hours are likely standard (e.g., 9 AM - 5 PM UK time) to facilitate collaboration, the remote-first policy suggests a degree of flexibility in managing the daily schedule to accommodate personal needs, as long as objectives are met and team availability is maintained. This flexibility is beneficial for deep work required in content development and for managing personal well-being.

📝 Enhancement Note: The "remote-first" approach is a critical factor. It means the company has invested in the infrastructure and culture to support a distributed workforce effectively. For operations roles, this often translates to a focus on asynchronous communication, clear documentation, and results-oriented performance management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and resumes, focusing on relevant experience in learning design, content development, and familiarity with the specified tools.

• Skills Assessment/Portfolio Review: Candidates may be asked to submit a portfolio of their work. This is a crucial step where they will be evaluated on the quality, creativity, and impact of their learning content. Specific case studies or examples demonstrating process optimization through learning will be highly valued.

• Technical/Practical Interview: This stage might involve a practical exercise or a deep dive into the candidate's portfolio, assessing their approach to instructional design, problem-solving abilities, and understanding of learning technologies.

• Behavioral/Team Interview: Candidates will likely meet with the hiring manager and potentially other team members to assess cultural fit, collaboration style, and alignment with IVC Evidensia's values. Questions will focus on how they handle challenges, work with stakeholders, and contribute to a team environment.

• Final Interview: Potentially with a senior leader, focusing on strategic alignment and overall fit for the organization.

Portfolio Review Tips:

• Curate Selectively: Showcase your best work that directly aligns with the requirements of this role, focusing on e-learning, instructional design, and content that drove measurable outcomes.

• Structure for Impact: For each piece in your portfolio, provide context: the learning need, your design approach, the tools used, the development process, and crucially, the results or impact achieved (e.g., improved efficiency, knowledge retention, behavioral change).

• Demonstrate Process: Clearly articulate your design process, from needs analysis and SME collaboration to development and evaluation. Highlight your ability to manage projects and stakeholders effectively.

• Showcase Versatility: Include examples of different content formats if possible, demonstrating adaptability to various learning needs and technologies.

• Tailor to IVC: If possible, include a hypothetical example of learning content for the veterinary industry or for operational improvement within a distributed workforce, demonstrating your understanding of IVC's context.

Challenge Preparation:

• Be prepared to discuss specific learning design challenges you've faced and how you overcame them, focusing on solutions that improved operational outcomes.

• Practice articulating your design philosophy and how you ensure learning content is engaging, effective, and aligned with business objectives.

• Understand IVC Evidensia's mission and values, and be ready to discuss how your approach to learning design supports their goals of "happier animals, happier owners" and operational excellence.

📝 Enhancement Note: The emphasis on "operational excellence" and supporting a large network means interviewers will look for candidates who can not only create engaging content but also demonstrate how that content directly contributes to business results and process improvements. A portfolio that highlights ROI or efficiency gains will be highly advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• E-learning Authoring Tools: Articulate Storyline 360, Adobe Captivate, or similar (essential for interactive module development).

• Multimedia Software: Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), Camtasia, or similar for graphics, video editing, and animation.

• Learning Management System (LMS): Familiarity with deploying and managing content on an LMS (specific platform not mentioned, but general knowledge is key).

Analytics & Reporting:

• LMS Reporting: Ability to extract and interpret data on course completion, engagement, and assessment scores from an LMS.

• Learning Analytics Tools: Experience with tools that provide deeper insights into learning behavior and effectiveness.

• Data Visualization: Proficiency in presenting learning data clearly, potentially using tools like Excel, PowerPoint, or dedicated dashboard software.

CRM & Automation:

• While not directly a CRM role, an understanding of how learning content integrates with broader employee enablement platforms or HRIS systems may be beneficial.

• Familiarity with project management and collaboration tools like Asana, Trello, Jira, or Microsoft Teams for workflow management and team communication.

📝 Enhancement Note: Proficiency in industry-standard e-learning authoring tools is critical. Given the operational focus, experience with tools that facilitate clear process documentation and knowledge transfer, such as interactive simulations or scenario-based learning, would be highly valued.

👥 Team Culture & Values

Operations Values:

• Care: Extending beyond animal welfare to encompass care for colleagues, clients, and the overall organizational mission. This translates to creating supportive and empathetic learning experiences.

• Innovation: A drive to find new and better ways to deliver veterinary care and support services. This means being open to new learning technologies and methodologies.

• Continuous Improvement: A commitment to ongoing refinement of processes, services, and learning programs. This role will be instrumental in driving this through effective training.

• Collaboration: Working effectively across a large, distributed network to achieve shared goals. This requires strong communication and partnership skills.

• Impact: A focus on tangible results and making a difference in the lives of animals, owners, and the people who care for them. Learning content must demonstrate clear impact.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with various departments within Central Functions (HR, IT, Operations) and directly with practice teams and leadership.

• Feedback Exchange: A culture that likely encourages open feedback on learning materials and processes to ensure continuous improvement and relevance.

• Knowledge Sharing: A proactive approach to sharing best practices, learnings, and innovative solutions across the dispersed network. This role will contribute to this by creating accessible knowledge resources.

📝 Enhancement Note: The company's values are deeply rooted in its mission. For this role, demonstrating how your work in learning design and development directly supports these values – particularly "Care" and "Impact" – will be key to fitting into the team culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Scalability: Developing learning content that effectively serves a large and diverse network of veterinary practices across multiple countries, each with potentially unique needs or regulatory environments.

• Engagement in a Remote Environment: Creating compelling learning experiences that maintain high engagement levels for a remote workforce, overcoming potential feelings of isolation or disengagement.

• Measuring Impact: Quantifying the ROI and effectiveness of learning content,