Jr. Graphic Designer, Photographer & IT Support

📍 Job Overview

Job Title: Jr. Graphic Designer, Photographer & IT Support

Company: ABS (American Baccalaureate School)

Location: Khaitan, Kuwait

Job Type: Full-time

Category: Creative & Media / Technology / Education Support

Date Posted: October 20, 2025

Experience Level: Junior (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This hybrid role is crucial for supporting the school's visual communication and technological infrastructure, bridging creative media production with essential IT support.

• The position requires a candidate with a strong foundation in graphic design, photography, and basic IT troubleshooting capabilities.

• Successful candidates will contribute to maintaining brand consistency through visual assets and ensuring smooth technological operations for staff and students.

• This role is ideal for an entry-level professional looking to gain diverse experience in a dynamic educational environment.

📝 Enhancement Note: While the job title includes "Jr. Graphic Designer, Photographer & IT Support," the core responsibilities and required skills indicate a role focused on supporting the educational institution's creative and technical needs rather than a traditional revenue-generating operations function like Sales or Revenue Operations. The emphasis is on internal support, content creation, and basic IT assistance.

📈 Primary Responsibilities

• Graphic Design & Creative Media:

  • Design a variety of digital and print materials, including posters, flyers, event banners, certificates, and social media graphics, ensuring adherence to official school branding guidelines.
  • Create and update digital content for school newsletters, digital signage, and general announcements to maintain clear and consistent internal and external communication.
  • Support the printing and preparation of school identification cards and event passes, ensuring accuracy and timely delivery.
  • Organize and maintain the school’s digital media library and design assets, establishing efficient cataloging and retrieval systems for visual content.

• Photography & Videography:

  • Capture high-quality photos and videos during various school events, activities, and academic sessions to document school life and achievements.
  • Assist in setting up photographic and video shoots, including lighting, backdrops, and equipment, to ensure professional-quality media output.
  • Edit photos and short video clips for use in social media, newsletters, website content, and promotional materials, applying creative editing techniques.
  • Coordinate with the communications team to schedule the capture and publication of media content, ensuring timely dissemination of school news and events.
  • Archive event footage and maintain all media equipment in optimal working condition, performing routine checks and basic maintenance.

• IT & Technical Support:

  • Provide first-level technical support to staff, students, and parents for core educational platforms such as PowerSchool, Microsoft 365, and Schoology, including login and basic usage issues.

  • Assist in the setup, configuration, and ongoing maintenance of classroom technology, audio-visual (AV) systems, and digital signage displays, ensuring functionality for daily use.

  • Troubleshoot common hardware and connectivity issues related to computers, printers, projectors, and network devices, escalating complex problems to senior IT staff.

  • Help maintain accurate IT inventory records, track assets, and support IT operations during school events, training sessions, and special projects.

  • Assist with the basic setup, deployment, and troubleshooting of student laptops and other assigned devices.

📝 Enhancement Note: The responsibilities clearly delineate three distinct functional areas: creative media, media production, and foundational IT support. For an operations-focused candidate, the critical elements to highlight in their application would be the organizational aspects of managing digital assets, the process of content creation and distribution, and the methodical approach to IT troubleshooting and support.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Graphic Design Software: Proficiency in Adobe Creative Suite, specifically Photoshop and Illustrator, for creating and manipulating visual assets.

• Media Editing Software: Basic to intermediate skills in video editing software, such as Adobe Premiere Pro, for producing polished video content.

• Photography & Videography: Fundamental understanding of photographic principles, camera operation, lighting techniques, and basic video capture.

• IT Support Fundamentals: Foundational knowledge of Windows operating systems, Microsoft 365 suite, and common hardware/software troubleshooting methodologies.

• System Familiarity: Basic familiarity with educational platforms like PowerSchool and Schoology (or similar Learning Management Systems).

• Organizational Skills: Demonstrated ability to manage multiple files, assets, and tasks efficiently, maintaining an organized digital library and project workflow.

• Communication Skills: Clear and effective verbal and written communication to interact with staff, students, and parents, and to articulate technical issues.

• Teamwork: Ability to collaborate effectively with the IT Director, communications team, and other school staff.

Preferred Skills:

• Advanced Adobe Suite: Experience with other Adobe Creative Cloud applications (e.g., After Effects, InDesign).

• AV Systems Knowledge: Familiarity with audio-visual equipment setup and troubleshooting (projectors, sound systems, microphones).

• Networking Basics: Understanding of basic networking concepts (e.g., Wi-Fi, IP addresses) for troubleshooting connectivity issues.

• Customer Service: A proven track record of providing excellent customer service, particularly in a technical support context.

• Project Management: Basic understanding of project management principles for handling multiple design and support requests.

📝 Enhancement Note: The qualifications emphasize a blend of creative and technical aptitudes. For candidates with a strong operations background, it would be beneficial to frame their experience in terms of process optimization, efficiency in asset management, and systematic troubleshooting, even if their primary experience isn't in creative or IT fields. Highlighting any experience with managing digital assets, organizing workflows, or providing internal support will be advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Graphic Design Samples: A curated selection of graphic design projects showcasing versatility in creating digital and print materials (e.g., posters, social media graphics, brochures, logos). Emphasis should be placed on projects that demonstrate an understanding of branding guidelines and target audience.

• Photography/Videography Examples: A portfolio reel or selection of still images and short video clips that highlight event coverage, creative shooting techniques, and basic editing proficiency.

• Process Documentation (Optional but Recommended): If available, examples of how you've organized design assets, managed project workflows, or documented IT support processes can be highly beneficial.

Process Documentation:

• While formal process documentation is not explicitly required, candidates are encouraged to demonstrate an understanding of systematic approaches to their work. This can be shown through:

  • Describing your workflow for creating a design project from brief to final delivery.

  • Explaining how you organize and maintain digital assets for easy retrieval.

  • Outlining your step-by-step approach to troubleshooting common IT issues.

📝 Enhancement Note: For this junior role, a formal "process portfolio" like those required for senior operations roles is unlikely. However, demonstrating a structured approach to creative tasks and technical support through a portfolio of work and clear explanations of methodology will be key. Candidates should focus on showcasing the results of their processes (e.g., well-designed materials, effectively captured events, resolved IT issues).

💵 Compensation & Benefits

Salary Range:

Benefits:

• Health Insurance: Comprehensive medical coverage for employees.

• Paid Time Off: Annual leave and public holidays as per Kuwaiti labor law.

• Professional Development: Opportunities for training and skill enhancement in graphic design, photography, and IT.

• Work Environment: Access to modern creative and IT equipment.

• End-of-Service Gratuity: As mandated by Kuwaiti labor law.

Working Hours:

• Typically 40 hours per week, Monday to Friday, with potential for occasional weekend work during school events, compensated as per company policy. Standard working hours are usually aligned with educational institution schedules.

📝 Enhancement Note: Salary figures are estimates based on general market research for junior positions in Kuwait across similar skill sets. Specific compensation will be determined by the candidate's qualifications, experience, and the school's compensation structure. The "OTHER" employment type in the raw data suggests potential variations in benefits or contract terms compared to standard full-time roles, which should be clarified during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education (K-12)

Company Size: Over 1,300 students, indicating a medium to large educational institution with a significant operational footprint. The staff size is not specified but is likely substantial to support this student body.

Founded: September 2006, indicating a relatively established institution with over 15 years of operational history.

Team Structure:

• Reporting: The role reports directly to the IT Director, indicating a structured IT department.

• Collaboration: Close collaboration is expected with the communications team for media content and potentially with administrative staff for ID card production and general IT support needs.

• Departmental Interaction: The role bridges the creative/media function with the IT function, requiring interaction across these departments and with faculty and students.

Methodology:

• Creative Process: Emphasis on maintaining brand consistency through adherence to official guidelines and systematic design creation.

• Media Production: A structured approach to capturing, editing, and archiving visual content for various school communications.

• IT Support: A methodical, tiered approach to troubleshooting, starting with basic user support and escalating complex issues.

Company Website: www.abs.edu.kw

📝 Enhancement Note: The company culture is likely to be professional, education-focused, and community-oriented. For operations professionals, understanding the "why" behind the processes – supporting education and student development – is crucial. The emphasis on brand guidelines and structured support suggests a need for precision and adherence to established protocols.

📈 Career & Growth Analysis

Operations Career Level: Junior Support Role. This position is entry-level, focusing on foundational skills and task execution under supervision. It serves as a stepping stone for individuals looking to specialize in either creative media or IT support, or to build a career in educational technology and communications.

Reporting Structure: Direct reporting to the IT Director ensures clear guidance, mentorship, and performance feedback. This structure facilitates learning and skill development within a defined framework.

Operations Impact: While not a direct revenue-generating role, the impact is significant in supporting the school's external image (through creative media) and internal efficiency (through IT support). A well-managed visual presence and smooth technology operations contribute to a positive perception and effective learning environment.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in either graphic design, photography/videography, or IT support through hands-on experience and potential training.

• Advanced Certifications: Potential to pursue industry-recognized certifications in Adobe Creative Suite, IT support (e.g., CompTIA), or specific educational technologies.

• Project Leadership: As experience grows, opportunities may arise to lead smaller creative projects or take ownership of specific IT support areas.

• Career Progression: Potential to advance to roles such as Graphic Designer, IT Specialist, or Communications Assistant within the school or similar educational institutions.

📝 Enhancement Note: This role is positioned as a foundational step. For operations candidates, framing their ambition to develop systematic processes, improve efficiency in asset management, or enhance user support experiences will align with the growth trajectory of this position.

🌐 Work Environment

Office Type: The role is based within a school environment. This typically means a blend of office-based work for IT and design tasks, and on-location work within classrooms, event venues, and common areas for photography and IT support.

Office Location(s): Khaitan, Kuwait. This is a specific district within Kuwait, implying a requirement for on-site presence.

Workspace Context:

• Collaborative Environment: Interaction will occur with students, faculty, administrative staff, and the IT team, fostering a dynamic and community-oriented workspace.

• Tools & Technology: Access to standard office equipment, design software, photography/videography gear, and IT support tools will be provided.

• Team Interaction: Regular interaction with the IT Director and communications personnel for project briefs, feedback, and technical issue resolution.

Work Schedule: Standard business hours (likely aligned with school operational hours), with potential flexibility required for school events that may occur outside of regular hours. This requires adaptability and a commitment to supporting school activities.

📝 Enhancement Note: The school environment implies a structured yet potentially fast-paced setting, with a strong focus on community and student well-being. For operations professionals, adapting to the rhythm of an academic calendar and being prepared for event-driven demands will be key.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess basic qualifications and creative/technical skills.

• First Interview: Typically with the IT Director, focusing on technical skills, creative abilities, problem-solving approaches, and understanding of the role's scope. This may include an assessment of IT troubleshooting knowledge.

• Portfolio Review Session: A dedicated segment where the candidate presents their portfolio, explaining their design process, photographic techniques, and any IT support projects or methodologies.

• Practical Assessment (Potential): A short, timed task may be given to assess design speed, editing proficiency, or basic IT troubleshooting skills.

• Final Interview: May involve HR or other relevant department heads to assess cultural fit and overall suitability for the school environment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the required skills (graphic design, photography, basic IT support documentation if available).

• Showcase Process: For design projects, briefly explain your concept, target audience, design choices, and any challenges overcome. For IT support, describe the problem, your diagnostic steps, and the resolution.

• Highlight Results: Quantify impact where possible (e.g., "designed promotional flyer which increased event attendance by X%," "resolved Y% of student login issues within Z minutes").

• Tailor to ABS: If possible, include a sample design or media piece relevant to an educational institution or a school event.

• Be Prepared to Discuss: Have clear, concise explanations for your choices and be ready to answer questions about your workflow, tools, and problem-solving strategies.

Challenge Preparation:

• Design Task: Be ready to create a simple graphic (e.g., event poster, social media graphic) within a time limit, adhering to specific brand guidelines.

• IT Troubleshooting Scenario: Prepare to walk through how you would diagnose and resolve common IT issues (e.g., "a user cannot connect to the school Wi-Fi," "a printer is not working").

• Photography/Video Scenario: Discuss your approach to capturing a specific school event (e.g., graduation ceremony, sports day), including planning, equipment, and post-production.

📝 Enhancement Note: The interview process emphasizes practical demonstration of skills. For candidates with an operations background, translating their experience into tangible examples of process improvement, efficient task management, and effective problem resolution will be key to impressing the hiring team.

🛠 Tools & Technology Stack

Primary Tools:

• Graphic Design Software: Adobe Creative Suite (Photoshop, Illustrator essential; InDesign, After Effects, Premiere Pro preferred).

• Office Productivity Suite: Microsoft 365 (Word, Excel, PowerPoint, Outlook).

• Operating Systems: Windows (primary focus), basic familiarity with macOS is a plus.

Analytics & Reporting:

• School Information Systems: Familiarity with or ability to quickly learn systems like PowerSchool and Schoology for user support and basic data access.

• Basic Reporting: Ability to use Excel for simple data tracking (e.g., IT inventory, project status).

CRM & Automation:

• While not a direct CRM role, understanding user support platforms and communication tools is vital.

📝 Enhancement Note: Proficiency in Adobe Creative Suite is a must. For IT support, familiarity with common educational software and basic troubleshooting tools is expected. Candidates should be prepared to discuss their experience with these tools and their ability to learn new systems quickly.

👥 Team Culture & Values

Operations Values:

• Excellence in Support: A commitment to providing high-quality creative content and reliable technical assistance to the school community.

• Collaboration and Teamwork: Working effectively with colleagues across departments to achieve school-wide objectives.

• Creativity and Innovation: Bringing fresh ideas and approaches to visual communication and problem-solving.

• Attention to Detail: Ensuring accuracy in designs, media output, and IT configurations.

• Responsibility and Reliability: Being accountable for tasks and delivering on commitments.

Collaboration Style:

• Cross-functional Integration: Working closely with the IT Director and Communications Team to align creative output with school messaging and IT infrastructure needs.

• Service-Oriented: A proactive and friendly approach when interacting with students, staff, and parents, embodying the school's values.

• Feedback Exchange: Openness to receiving and providing constructive feedback to improve processes and outcomes.

📝 Enhancement Note: The school environment emphasizes community, education, and a shared mission. For operations professionals, demonstrating how their methodical approach contributes to this mission, fosters a positive environment, and upholds the school's values will be crucial.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Responsibilities: Effectively managing time and priorities across distinct areas of graphic design, photography, and IT support.

• Rapidly Evolving Technology: Staying current with design software, photography techniques, and IT trends.

• Meeting Diverse Stakeholder Needs: Catering to the varied requests and expectations of students, faculty, and administration.

• Maintaining Brand Consistency: Ensuring all visual communications adhere strictly to established guidelines across different mediums.

Learning & Development Opportunities:

• Skill Deepening: Opportunities to attend workshops or online courses in advanced graphic design, photography, video editing, or IT certifications.

• Exposure to Educational Technology: Gaining hands-on experience with various learning management systems and classroom technology.

• Project Ownership: Potential to take on more responsibility for specific creative campaigns or IT support functions as experience grows.

• Mentorship: Learning directly from the IT Director and collaborating with experienced professionals in communications.

📝 Enhancement Note: This role presents significant opportunities for cross-functional skill development. For operations candidates, viewing these challenges as opportunities to refine their process management, adaptability, and problem-solving skills will be beneficial for career advancement.

💡 Interview Preparation

Strategy Questions:

• Role Integration: "How do you plan to balance your responsibilities as a graphic designer, photographer, and IT support assistant?" (Focus on time management, prioritization, and workflow efficiency).

• Creative Process: "Walk me through your process for designing a promotional flyer for a school event, from receiving the brief to final delivery." (Highlight your systematic approach, creative thinking, and attention to detail).

• IT Troubleshooting: "Describe a time you helped someone with a technical issue. What was the problem, and how did you resolve it?" (Emphasize your problem-solving methodology, communication skills, and patience).

• Brand Adherence: "How important is brand consistency, and how would you ensure it across all your design work for ABS?" (Demonstrate your understanding of brand guidelines and your commitment to quality).

Company & Culture Questions:

• "What interests you about working in an educational environment like ABS?" (Show genuine interest in the school's mission and community).

• "How do you handle feedback on your creative work or technical support?" (Highlight your openness to constructive criticism and continuous improvement).

Portfolio Presentation Strategy:

• Structure Your Presentation: Start with a brief overview of your key skills and the types of projects you'll showcase.

• Focus on Relevance: Select pieces that directly align with the job description's requirements.

• Explain Your Role: Clearly articulate your contributions to each project.

• Quantify Impact: If possible, mention the outcome or success of your work (e.g., engagement numbers for social media graphics, positive feedback on event photos).

• Showcase Process: Briefly explain your workflow, tools used, and any challenges overcome.

• Prepare for IT Discussion: Be ready to discuss how you manage IT tasks, troubleshoot issues, and maintain systems, even if your portfolio is primarily creative.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of creativity, technical aptitude, and strong organizational/problem-solving skills. For operations professionals, framing their experience in terms of process optimization, efficiency gains, and stakeholder satisfaction will resonate well.

📌 Application Steps

To apply for this Jr. Graphic Designer, Photographer & IT Support position:

• Submit your application through the provided link on the ABS BambooHR careers portal.

• Resume Optimization: Tailor your resume to highlight transferable skills relevant to graphic design, photography, and IT support. Use keywords from the job description such as "Adobe Creative Suite," "media editing," "troubleshooting," "brand consistency," and "technical support."

• Portfolio Curation: Prepare a concise digital portfolio showcasing your best work in graphic design, photography, and videography. If you have any examples of process documentation or IT support case studies, include those as well. Ensure it is easily accessible (e.g., via a link).

• Prepare for Technical Questions: Review common IT troubleshooting scenarios and be ready to discuss your approach. Familiarize yourself with the Adobe Creative Suite and be ready to discuss your proficiency.

• Research ABS: Visit www.abs.edu.kw to understand the school's mission, values, and current activities. This will help you tailor your answers and demonstrate genuine interest during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---