INTERN | UX

📍 Job Overview

Job Title: Intern | UX

Company: Inter Carreiras

Location: Belo Horizonte, Minas Gerais, Brazil

Job Type: INTERN

Category: Marketing Operations / Creative Operations

Date Posted: 2025-09-24T18:32:24

Experience Level: 0-2 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on supporting internal and external communication efforts through creative content production, aligning with marketing operations and GTM strategies.

• The intern will gain hands-on experience in visual content creation for diverse platforms, including digital, social media, and print.

• Key responsibilities involve contributing to campaign execution by developing engaging visual assets and ensuring brand consistency across all communication channels.

• The position offers an opportunity to understand and apply performance metrics (KPIs) to creative output, contributing to data-driven marketing operations.

📝 Enhancement Note: While the role title is "UX Intern," the responsibilities and required skills heavily lean towards creative operations and marketing support, rather than traditional UX research or design. The emphasis on communication materials, social media content, and point-of-sale assets suggests a focus on brand execution and campaign support within a broader marketing and GTM framework.

📈 Primary Responsibilities

• Produce internal communication materials, including email marketing campaigns, official announcements, and intranet content to support organizational communication workflows.

• Create visually engaging content for the company's social media channels, encompassing posts, GIFs, and videos to enhance brand presence and engagement.

• Develop communication materials for physical and digital points of sale, such as banners, folders, flyers, stickers, and branded merchandise, ensuring brand consistency and impact.

• Design visual identities for websites, landing pages, and blogs, contributing to the overall digital presence and user experience of internal and external communication platforms.

• Monitor and analyze key performance indicators (KPIs) related to content, including open rates, CTR, CTOR, CPL, CPM, and conversion rates, providing actionable insights for campaign optimization.

• Execute audiovisual and photographic production for original content used in internal and external reports and announcements, maintaining high creative standards.

• Contribute to the visual production and review of newsletters sent to clients, ensuring accuracy, brand alignment, and effective communication.

• Participate in the development and implementation of new projects and processes within the creative operations function, ensuring smooth integration and adoption.

📝 Enhancement Note: The responsibilities listed are typical for a junior creative or marketing support role, with a strong emphasis on content creation and execution. The mention of "process implementation" and "new projects" suggests exposure to operational aspects of creative workflows, which is valuable for someone looking to move into operations roles later.

🎓 Skills & Qualifications

Education: Pursuing a Bachelor's degree in Advertising & Propaganda, Communication, Design, or a closely related field.

Experience: Previous internship experience or demonstrable project work in creative content creation, graphic design, or marketing communications is highly beneficial.

Required Skills:

• Proficiency in design software such as Adobe Illustrator, Figma, and Photoshop for creating high-quality visual assets.

• Strong skills in content creation, with the ability to translate marketing objectives into compelling visual narratives.

• Excellent understanding of visual communication principles and design best practices.

• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

Preferred Skills:

• Experience with e-commerce, marketplace, or shopping product environments, providing context for point-of-sale and digital asset creation.

• Familiarity with content performance metrics (KPIs) and basic data analysis for creative optimization.

• Experience in audiovisual or photographic production and editing.

• Knowledge of email marketing platforms and newsletter design best practices.

📝 Enhancement Note: The requirement for specific design tools like Illustrator, Figma, and Photoshop is standard for creative roles. The emphasis on "content creation skills" and "visual communication principles" is crucial for any role involving marketing collateral. The "preferred" experience in e-commerce is a strong indicator of the company's business focus and how this role contributes to revenue-generating activities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of visual design projects, including social media graphics, digital ads, and internal communication materials (e.g., email templates, presentations).

• Include examples of branding or visual identity work for websites, landing pages, or blogs, demonstrating an understanding of digital presence and user experience.

• Present at least one case study demonstrating the creation of print collateral for points of sale (e.g., flyers, banners), highlighting design choices and intended impact.

Process Documentation:

• While formal process documentation is not expected from an intern, candidates should be prepared to discuss how they approach design projects from brief to final deliverable, including concept development, iteration, and feedback incorporation.

• Be ready to explain how you might track or organize your creative assets and project files for efficient workflow and retrieval.

📝 Enhancement Note: For an intern role, the portfolio is more about demonstrating potential and foundational skills rather than extensive process documentation. The focus is on showcasing creativity, technical ability with design tools, and an understanding of how visual elements serve communication and marketing goals. The ability to articulate one's creative process is key.

💵 Compensation & Benefits

Salary Range: As an intern position in Belo Horizonte, MG, Brazil, the salary is expected to align with local internship compensation standards. Based on industry benchmarks for marketing and design internships in Brazil, a monthly stipend in the range of R$1.000 to R$1.800 is typical, depending on the specific responsibilities and the company's compensation structure.

Benefits:

• Internship stipend (as detailed above).

• Opportunity to gain practical experience in a leading digital bank and financial services company.

• Mentorship and guidance from experienced creative and marketing professionals.

• Exposure to various aspects of marketing communications and content creation.

• Potential for professional development and future career opportunities within the organization.

• Access to company culture and a dynamic work environment.

Working Hours: The standard working hours for this internship are likely to be around 30 hours per week, aligning with typical internship regulations in Brazil, often spread across 5 days.

📝 Enhancement Note: Since no salary or benefits were explicitly provided, this estimate is based on general knowledge of internship compensation in Brazil for similar roles and industries. The benefits are inferred from typical offerings for interns in corporate environments, focusing on learning and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Digital Banking / Fintech. Inter Carreiras (Inter) is a prominent digital bank and financial services platform in Brazil, offering a comprehensive suite of products from banking and investments to shopping and credit. This industry context means a focus on innovation, customer experience, and digital-first solutions.

Company Size: Inter is a large organization, likely employing several thousand individuals across its various divisions, indicating a structured corporate environment with ample opportunities for exposure to different departments and processes.

Founded: Inter was founded in 1994, evolving from Banco Intermedium to become a leading digital bank. This history suggests a company that has successfully adapted to technological advancements and market changes, fostering a culture of continuous improvement and forward-thinking.

Team Structure: The intern will likely be part of a Marketing, Creative, or Communications team. This team would typically consist of various specialists such as graphic designers, content creators, social media managers, and marketing strategists. The intern would report to a manager or lead within this team, with opportunities to collaborate across different marketing functions and potentially with product or business units.

Methodology: The company's approach is likely data-driven and customer-centric, with a strong emphasis on digital channels and user experience. Creative output will be guided by brand strategy, marketing campaign objectives, and performance analytics. Expect a fast-paced environment that values agility, innovation, and measurable results.

Company Website: https://www.inter.co/

📝 Enhancement Note: The company's industry and scale are crucial for understanding the operational context. A large fintech like Inter will have well-defined marketing processes and a need for consistent, high-quality creative output to support its broad range of services. The "sanguelaranja" (orange blood) culture emphasizes passion and a proactive mindset.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position, providing foundational experience in creative operations and marketing support. It serves as an excellent starting point for individuals interested in a career in marketing, graphic design, or operations within the fintech sector.

Reporting Structure: The intern will report to a Marketing Manager or Creative Lead, who will provide direction, feedback, and mentorship. This structure allows for direct guidance on tasks and professional development.

Operations Impact: While an intern's direct operational impact is limited, their contributions to content creation and campaign execution directly support marketing initiatives. By producing effective visual materials, they help enhance brand perception, drive customer engagement, and contribute to the overall success of marketing campaigns, indirectly influencing customer acquisition and retention.

Growth Opportunities:

• Develop a robust portfolio of creative work that can be leveraged for future job applications in marketing or design.

• Gain practical experience with industry-standard design tools and creative software.

• Learn about marketing campaign workflows, content strategy, and performance analysis from experienced professionals.

• Build a professional network within a leading fintech company.

• Potential for conversion to a full-time role or further internship opportunities based on performance and business needs.

📝 Enhancement Note: For an intern role, "growth" is primarily about skill acquisition, portfolio building, and gaining industry exposure. The emphasis is on learning the fundamentals of creative operations and marketing support within a dynamic company.

🌐 Work Environment

Office Type: The role is on-site, suggesting a professional office environment within Inter's facilities in Belo Horizonte. This typically includes modern workspaces designed for collaboration and productivity.

Office Location(s): Belo Horizonte, Minas Gerais, Brazil. The specific office location will offer a professional setting conducive to learning and teamwork.

Workspace Context:

• Expect a collaborative and dynamic workspace where teamwork and idea-sharing are encouraged.

• Access to necessary design software and technology tools will be provided to facilitate creative production.

• Opportunities to interact with team members, learn from their experiences, and participate in team meetings and brainstorming sessions.

Work Schedule: The internship will likely follow a standard business schedule, approximately 30 hours per week, Monday through Friday, allowing for a balance between work and academic commitments.

📝 Enhancement Note: The on-site requirement implies a structured work environment where direct mentorship and team interaction are prioritized, which is beneficial for an intern's learning and development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and resumes to assess qualifications, educational background, and basic skill alignment.

• Portfolio Review: Candidates will likely be asked to submit a portfolio showcasing their creative work. This is a critical step to evaluate design skills, creativity, and suitability for the role.

• Interview(s): One or more interviews with hiring managers and potential team members. These interviews will assess technical skills, understanding of design principles, problem-solving abilities, cultural fit, and enthusiasm for the company and the role. Behavioral questions focusing on teamwork, adaptability, and initiative are common.

• Potential Creative Challenge: In some cases, candidates might be given a small creative task or case study to complete as part of the interview process, simulating real-world project demands.

Portfolio Review Tips:

• Curate Your Best Work: Select 3-5 projects that best demonstrate your skills in graphic design, content creation, and any relevant areas like social media visuals or email design.

• Showcase Process: For each project, briefly explain the brief, your role, your creative process, the tools used, and the outcome. Highlight any problem-solving or unique approaches you took.

• Tailor to the Role: Emphasize projects that align with the responsibilities outlined, such as digital assets, social media content, or print materials.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether it's a PDF or an online platform (e.g., Behance, personal website).

Challenge Preparation:

• If a creative challenge is given, carefully read the brief and ask clarifying questions.

• Focus on understanding the objective and audience for the creative output.

• Demonstrate your ability to apply design principles and brand guidelines (if provided).

• Manage your time effectively to deliver a polished result within the given constraints.

📝 Enhancement Note: For an intern role, the portfolio is paramount. It's the primary way to assess a candidate's practical skills and creative potential. Interview preparation should focus on articulating one's thought process and demonstrating enthusiasm for learning and contributing.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Illustrator: Essential for vector graphics, logo design, and illustration work.

• Figma: Widely used for UI/UX design, prototyping, and collaborative design workflows, increasingly adopted for general graphic design.

• Adobe Photoshop: Necessary for image editing, retouching, digital painting, and creating raster-based graphics.

Analytics & Reporting:

CRM & Automation:

• Experience with CRM or marketing automation platforms is not explicitly required but would be a plus, indicating broader marketing operations awareness.

📝 Enhancement Note: The core technical requirements are centered around industry-standard graphic design software. Proficiency in these tools is non-negotiable for this role.

👥 Team Culture & Values

Operations Values:

• Passion: A genuine enthusiasm for creative work, design, and contributing to the company's mission.

• Proactivity: Taking initiative to learn, contribute, and identify opportunities for improvement in creative processes and outputs.

• Inclusivity: Respecting diversity, valuing unique perspectives, and contributing to an inclusive work environment.

• Simplicity: A belief in making things easier and more accessible, reflected in design and communication choices.

• Learning & Growth: A commitment to continuous learning, skill development, and embracing new challenges.

Collaboration Style:

• Team members are expected to collaborate effectively, share ideas, and provide constructive feedback.

• Cross-functional collaboration may involve working with marketing strategists, product teams, or content writers to ensure cohesive messaging and brand consistency.

• A supportive environment where interns are encouraged to ask questions and learn from experienced colleagues.

📝 Enhancement Note: The company's stated values of passion, inclusivity, and simplicity are key cultural indicators. An intern should demonstrate alignment with these values through their attitude, work ethic, and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Adapting to the fast-paced environment of a leading fintech company and meeting project deadlines.

• Learning to balance creative execution with adherence to brand guidelines and marketing objectives.

• Gaining proficiency with a variety of creative tools and techniques under real-world project constraints.

Learning & Development Opportunities:

• Skill Enhancement: Deepen expertise in graphic design software and learn new creative techniques.

• Industry Exposure: Gain insights into the financial services industry and the operational aspects of marketing within a large fintech.

• Portfolio Development: Build a strong portfolio through hands-on project experience.

• Mentorship: Receive guidance from experienced professionals in creative and marketing roles.

📝 Enhancement Note: The primary challenge for an intern is the learning curve. The opportunities lie in leveraging this challenge for significant skill and portfolio development.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a design project you're particularly proud of. What was the brief, your process, and the outcome?" (Focus on demonstrating your creative process, problem-solving, and impact.)

• "How do you stay updated on design trends and new creative tools?" (Showcase your proactive learning and passion for design.)

• "How would you approach creating visual content for a new product launch on social media?" (Assess your understanding of marketing objectives and creative strategy.)

Company & Culture Questions:

• "What do you know about Inter and our mission?" (Research the company's products, values, and recent news.)

• "Why are you interested in an internship with Inter, specifically in this creative/marketing support role?" (Connect your skills and aspirations to the company and the role.)

Portfolio Presentation Strategy:

• Be Prepared to Walk Through: Have a clear narrative for each project in your portfolio, explaining the context, your role, your design choices, and the results.

• Highlight Key Skills: Point out how specific projects demonstrate your proficiency in Illustrator, Figma, Photoshop, and your content creation abilities.

• Showcase Adaptability: If you have diverse projects (e.g., social media, print, digital ads), explain how you adapt your style and approach to different mediums and objectives.

• Enthusiasm: Convey genuine excitement about the opportunity to contribute and learn.

📝 Enhancement Note: Interview preparation should focus on showcasing both technical design skills and an understanding of how creative work supports business and marketing goals. Demonstrating cultural fit and a willingness to learn are equally important for an intern position.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Greenhouse.

• Prepare your portfolio: Curate a selection of your best design and content creation work, ensuring it highlights skills relevant to the job description (social media graphics, email marketing visuals, print materials).

• Tailor your resume: Emphasize any relevant coursework, projects, or prior experiences that showcase your design skills, creativity, and understanding of communication principles. Use keywords from the job description.

• Research Inter: Familiarize yourself with Inter's products, services, brand identity, and company culture ("sanguelaranja"). Understand their market position and recent initiatives.

• Practice your narrative: Be ready to articulate your passion for design, your creative process, and why you are a good fit for the Inter team during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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