Interior Design Consultant

📍 Job Overview

Job Title: Interior Design Consultant Company: RH Restoration Hardware Location: Atlanta, Georgia, United States Job Type: Full time Category: Sales & Client Relations / Interior Design Support Date Posted: February 10, 2026 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• Provide an exceptional luxury client experience by assessing client needs and offering expert product knowledge and tailored design solutions.
• Collaborate closely with RH Interior Design professionals to ensure seamless client journeys and exceed design expectations.
• Drive sales by cultivating strong client relationships, managing the end-to-end client experience, and achieving ambitious fiscal goals.
• Serve as a brand ambassador, embodying the RH lifestyle through professionalism, communication, and a deep understanding of the luxury design industry.

📝 Enhancement Note: This role is classified under Sales & Client Relations with a strong emphasis on Interior Design Support, reflecting the blend of client-facing sales and design consultation required. The "2-5 Years" experience level suggests a mid-level position, requiring established client relationship skills and a foundational understanding of design principles.

📈 Primary Responsibilities

• Engage with walk-in clientele to assess their interior design needs, offering expert advice and product recommendations aligned with the RH aesthetic and luxury standards.
• Collaborate in partnership with the RH Interior Design team to qualify leads, educate clients on available design services, and ensure comprehensive design solutions.
• Manage all phases of the client lifecycle, from initial consultation and needs assessment through product selection, order placement, and post-delivery follow-up.
• Proactively build and nurture a robust client base through exceptional service, personalized attention, and consistent follow-through, fostering repeat business and referrals.
• Achieve and exceed individual and gallery-specific fiscal sales targets, contributing directly to the company's revenue objectives.
• Uphold and represent the RH lifestyle brand by maintaining impeccable personal presentation, professional conduct, and clear, compelling communication with clients and colleagues.
• Maintain a keen interest in and stay updated on current luxury and interior design industry trends, new products, and competitive offerings.
• Support and maintain the visual merchandising and quality standards within the RH Gallery, ensuring an inspiring and cohesive showroom environment.

📝 Enhancement Note: The responsibilities highlight a dual focus on direct client sales and collaborative interior design support. The emphasis on "owning all phases of the client experience" and "growing and maintaining a strong client base" points to a significant client relationship management component, requiring proactive engagement and exceptional service delivery.

🎓 Skills & Qualifications

Education:

• Preference for candidates with a background in Art, Architecture, or Interior Design, or equivalent relevant experience.

Experience:

• Proven experience within a Design firm or the high-end furniture and luxury retail sector is preferred.
• Demonstrated ability to manage client relationships and drive sales in a luxury environment.

Required Skills:

• Client Assessment & Needs Analysis: Ability to effectively understand and interpret client requirements for interior design projects.
• Luxury Service Delivery: Provide a high-touch, bespoke client experience synonymous with the RH brand.
• Interior Design Collaboration: Work effectively with internal design teams to deliver comprehensive solutions.
• Relationship Building: Cultivate and maintain strong, long-term client relationships.
• Sales Acumen & Fiscal Goal Achievement: Drive revenue through consultative selling and meeting sales targets.
• Brand Representation: Professionalism and communication skills that embody the RH lifestyle brand.
• Strategic & Mental Agility: Ability to adapt to changing client needs and market trends.
• Organization: Highly organized with meticulous attention to detail in managing client projects and administrative tasks.
• Collaboration: Work effectively within a team environment and with cross-functional partners.
• Communication Skills: Excellent verbal and written communication for client interactions and internal coordination.
• Technology Proficiency: Proficient in Mac Operating System, iOS devices, Microsoft Office Suite, and Google Applications.

Preferred Skills:

• Experience with CRM systems for client tracking and management.
• Familiarity with design software or visualization tools.
• A strong portfolio showcasing relevant design or client service projects.
• Licensed to drive and ability to travel locally or out of state for client consultations.

📝 Enhancement Note: The requirements emphasize a blend of sales, client service, and design acumen. Proficiency with Mac OS and related applications is a key technical requirement, alongside strong interpersonal and organizational skills essential for managing a luxury client base and sales targets.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Client Success Case Studies: Showcase examples of how you have successfully guided clients through design projects, highlighting your process from initial consultation to final execution.
• Sales Performance Metrics: Quantifiable achievements in sales, such as revenue generated, client acquisition rates, and average transaction value, ideally presented in a clear, data-driven format.
• Client Relationship Management: Evidence of strategies used to build and maintain a loyal client base, including follow-up procedures, personalized engagement tactics, and referral generation.
• Design Solution Examples: Visual representations of design concepts or client project outcomes that demonstrate your aesthetic sensibility and ability to translate client needs into tangible design solutions.

Process Documentation:

• Client Onboarding Workflow: Outline the steps involved in bringing a new client into the design process, from initial gallery interaction to the first design consultation.
• Sales Cycle Management: Detail your approach to managing the sales pipeline, including lead qualification, proposal development, negotiation, and closing procedures.
• Post-Sale Follow-up & Service: Describe your process for ensuring client satisfaction after purchase, including delivery coordination, issue resolution, and long-term relationship nurturing.
• Collaboration Protocols: Illustrate how you would work with RH Interior Designers, including communication channels, information sharing, and joint client strategy development.

📝 Enhancement Note: While not explicitly requested in the input, a "Process & Systems Portfolio" is highly recommended for roles involving client management and sales, especially in a luxury context. This section outlines what such a portfolio might include, focusing on demonstrating tangible results and structured approaches to client engagement and sales.

💵 Compensation & Benefits

Salary Range: Based on experience level (2-5 years) and location (Atlanta, GA), the estimated annual salary range for an Interior Design Consultant at a luxury retail company like RH Restoration Hardware typically falls between $55,000 and $85,000. This range can include a base salary and commission or performance-based bonuses.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Savings Plan: Access to a 401(k) plan with potential company match.
• Employee Discount: Significant discounts on RH products and furnishings.
• Paid Time Off: Generous vacation, sick leave, and holiday pay.
• Professional Development: Opportunities for training, workshops, and growth within the design and retail sectors.
• Commission/Bonus Structure: Potential for additional earnings based on sales performance and achievement of fiscal goals.

Working Hours:

• Full-time employment, typically requiring approximately 40 hours per week.
• Work schedule will include weekends and potentially some holidays, aligning with retail gallery operating hours and client availability. Flexibility may be required to accommodate client needs and peak business periods.

📝 Enhancement Note: A salary range has been estimated based on industry benchmarks for similar roles in Atlanta, GA, considering the indicated experience level and luxury retail sector. Benefits are standard for full-time positions in this industry. The working hours reflect typical retail schedules.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Home Furnishings & Interior Design. RH Restoration Hardware operates at the intersection of high-end retail and interior design services, positioning itself as a taste-maker in the luxury lifestyle market. Company Size: RH is a large, publicly traded company with a significant global presence. This size offers stability, extensive resources, and structured career paths while maintaining a focus on curated luxury and design innovation. Founded: RH was founded in 1979, providing a long history and established brand reputation in the home furnishings industry. This longevity underscores a commitment to quality, design, and customer experience.

Team Structure:

• The Interior Design Consultant will be part of a gallery-based sales and design team, likely reporting to a Gallery Manager or Director of Interior Design.
• The team structure emphasizes collaboration between Sales Consultants, Interior Designers, and Gallery Operations staff to provide a cohesive client experience.
• Cross-functional collaboration is essential, particularly with the RH Interior Design division, to leverage specialized design expertise and ensure client vision alignment.

Methodology:

• Data-Driven Client Engagement: Utilizing client interaction data and sales performance metrics to refine service strategies and personalize client outreach.
• Curated Design Approach: Emphasizing a sophisticated, curated aesthetic that defines the RH brand, guiding product recommendations and design solutions.
• Relationship-Centric Sales: Focusing on building long-term client partnerships rather than transactional sales, fostering loyalty and repeat business.
• Continuous Improvement: Encouraging feedback and iterative refinement of client service processes and sales techniques.

Company Website: https://www.rh.com/

📝 Enhancement Note: The company context highlights RH's position as a leader in luxury home furnishings and design. The team structure points to a collaborative environment where sales and design professionals work together, and the methodology emphasizes a data-informed, relationship-focused approach to client engagement.

📈 Career & Growth Analysis

Operations Career Level: This Interior Design Consultant role is positioned as a mid-level client-facing position. It requires a solid foundation in sales, client relationship management, and a strong understanding of interior design principles and luxury retail. The focus is on individual contribution and sales performance within a supportive team structure.

Reporting Structure: The role typically reports to a Gallery Manager or a Lead Interior Designer within the specific RH Gallery. This structure provides direct oversight, performance feedback, and guidance on client management and sales strategies.

Operations Impact: As an Interior Design Consultant, your impact is directly tied to driving revenue through consultative sales and fostering client loyalty. You are a key contributor to the gallery's financial success and play a crucial role in shaping client perceptions of the RH brand and its design services. Your ability to translate client needs into successful design projects directly impacts customer satisfaction and long-term brand advocacy.

Growth Opportunities:

• Senior Design Consultant/Specialist: Advance to a role with increased client portfolio responsibility, potentially focusing on high-net-worth individuals or specialized design areas.
• Interior Designer: Transition into a dedicated Interior Design role, leveraging your client experience and design knowledge to lead design projects more independently.
• Sales Management: Move into leadership positions such as Assistant Gallery Manager or Gallery Manager, overseeing sales teams and gallery operations.
• Business Development: Explore roles focused on expanding client relationships and developing new business opportunities for RH Interior Design services.
• Product Development/Merchandising: Opportunities may arise to contribute to product selection or visual merchandising based on client feedback and market trends.

📝 Enhancement Note: This analysis frames the Interior Design Consultant role within a broader career trajectory, emphasizing opportunities for specialization, leadership, and cross-functional movement within the RH ecosystem. The "Operations Impact" section clarifies how this client-facing role contributes to the company's overall business objectives.

🌐 Work Environment

Office Type: The primary work environment is a high-end RH Gallery, which serves as a showroom, client consultation space, and retail environment. This setting is designed to be sophisticated, inspiring, and conducive to high-touch client interactions.

Office Location(s): The role is based in Atlanta, Georgia, likely within a prominent RH Gallery location. These galleries are often situated in upscale retail districts or design centers, offering a visually stimulating and professional atmosphere.

Workspace Context:

• Collaborative Environment: You will work alongside fellow Design Consultants, Interior Designers, and Gallery Associates, fostering a team-oriented approach to client service and sales.
• Technology-Rich: Access to modern technology, including Mac Operating Systems, iOS devices, and standard office software, is provided to support client management and design tasks.
• Client-Focused Interaction: The workspace is designed to facilitate one-on-one client consultations, showroom presentations, and the seamless integration of design services with product sales.

Work Schedule: The schedule will align with RH Gallery operating hours, which typically include weekends and potentially some holidays. While a standard 40-hour work week is expected, flexibility may be required to accommodate client appointments and peak business periods, ensuring clients receive attentive service regardless of the day or time.

📝 Enhancement Note: This section details the physical and social aspects of the work environment, emphasizing the high-end gallery setting and the collaborative, client-centric nature of the workspace. The mention of flexibility in the work schedule is important for retail-oriented roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A preliminary interview, likely by HR or a hiring manager, to assess basic qualifications, cultural fit, and interest in the role and RH.
• Gallery/Team Interview: Meet with Gallery leadership and potentially senior team members. This stage will focus on your sales experience, client management approach, and understanding of luxury service. You may be asked to walk through your resume and highlight relevant experiences.
• Design Consultation Simulation: You might be asked to role-play a client consultation scenario, demonstrating your ability to assess needs, present solutions, and handle objections.
• Portfolio Review (Optional but Recommended): If a portfolio is submitted, this stage involves a discussion about your past projects, design philosophy, and sales achievements. Be prepared to articulate the process and results of your showcased work.
• Final Interview: Potentially with a higher-level manager or director to confirm fit and discuss compensation and benefits.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 strong examples that best represent your skills in client consultation, sales achievement, and design sensibility relevant to RH.
• Highlight Process & Results: For each project, clearly articulate the client's initial needs, your approach, the solutions you provided, and the quantifiable outcomes (e.g., sales generated, client satisfaction, project completion).
• Visual Appeal: Ensure your portfolio is professionally presented, visually appealing, and easy to navigate, reflecting the RH brand's aesthetic.
• Tailor to RH: Emphasize projects that align with RH's style, luxury clientele, and service model.
• Be Ready to Discuss: Prepare concise talking points for each piece in your portfolio, focusing on your role, contributions, and the impact of your work.

Challenge Preparation:

• Client Scenario: Be ready for a scenario where you must address a challenging client request or objection. Focus on empathy, problem-solving, and maintaining a luxury service standard.
• Product Knowledge: Research RH's current collections and design philosophy to demonstrate your understanding of their offerings and aesthetic.
• Sales Pitch: Practice articulating the value proposition of RH Interior Design services and how they benefit clients beyond product purchase.

📝 Enhancement Note: This section provides a structured approach to the interview process and portfolio preparation, offering actionable advice tailored to a luxury retail and interior design role. It emphasizes demonstrating both sales acumen and design sensibility.

🛠 Tools & Technology Stack

Primary Tools:

• Mac Operating System (macOS): Essential for daily operations, including communication, document creation, and access to specific company applications.
• iOS Devices (iPhone/iPad): Used for on-the-go client communication, presentations, and accessing company resources.
• Microsoft Office Suite: Proficiency in Word for document creation, Excel for data tracking and reporting, and PowerPoint for presentations.
• Google Applications: Familiarity with Google Suite for collaborative work, document sharing, and communication.

Analytics & Reporting:

• CRM System (e.g., Salesforce, proprietary RH system): Used to manage client information, track sales pipelines, log interactions, and monitor performance against sales goals.
• Sales Reporting Tools: Internal dashboards or software used to analyze sales performance, identify trends, and measure progress toward fiscal targets.

CRM & Automation:

• Client Database Management: Maintaining accurate and up-to-date client records within the CRM.
• Email Communication Platforms: Professional use of email for client outreach, follow-up, and internal correspondence.
• Scheduling Software: Tools for managing client appointments and gallery team schedules.

📝 Enhancement Note: This section details the specific technology tools required for the role, emphasizing proficiency with Apple devices and standard office productivity software. The mention of a CRM system is crucial for client management and sales tracking in this role.

👥 Team Culture & Values

Operations Values:

• Taste & Quality: A commitment to curated design, exceptional quality in products, and an elevated aesthetic in all aspects of the business.
• Client-Centricity: Placing the client at the forefront of all decisions, striving to exceed expectations and build lasting relationships.
• Innovation & Vision: Embracing a forward-thinking approach to design, retail, and client services, consistently seeking to elevate the RH brand.
• Integrity & Professionalism: Upholding the highest standards of ethical conduct, personal presentation, and professional demeanor.
• Collaboration & Teamwork: Fostering a supportive environment where team members work together to achieve common goals and enhance the client experience.
• Results Orientation: A drive to achieve and exceed performance targets, particularly in sales and client satisfaction.

Collaboration Style:

• Partnership-Driven: Working closely with Interior Designers and other gallery staff to ensure a seamless and comprehensive client experience.
• Proactive Communication: Maintaining open and frequent communication channels with colleagues and leadership to share client insights, address challenges, and coordinate efforts.
• Knowledge Sharing: Encouraging the exchange of best practices, design trends, and client success strategies among team members.
• Mutual Support: A culture of mutual assistance, where team members are willing to support each other to meet client needs and achieve gallery objectives.

📝 Enhancement Note: This section defines the core values and collaboration styles expected within the RH team, highlighting a strong emphasis on luxury, client focus, and teamwork, which are critical for success in this client-facing role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales Targets with Design Consultation: Effectively managing the pressure of achieving sales goals while dedicating sufficient time and expertise to in-depth design consultations.
• Client Expectations Management: Navigating diverse client needs, budgets, and design preferences in a luxury market, ensuring satisfaction while adhering to RH standards.
• Staying Ahead of Trends: Continuously updating knowledge of design trends, product lines, and competitor offerings to maintain expertise and relevance.
• Managing Complex Projects: Handling multiple client projects simultaneously, each with unique requirements, timelines, and potential logistical complexities.
• Adapting to Evolving Brand Vision: Keeping pace with RH's strategic shifts, such as expanding into services and spaces, and integrating these into client offerings.

Learning & Development Opportunities:

• Product & Design Training: Regular sessions on new collections, materials, design principles, and styling techniques.
• Sales & Client Service Workshops: Training focused on consultative selling, negotiation, relationship management, and delivering a luxury client experience.
• Mentorship Programs: Opportunities to learn from experienced Interior Designers and senior sales professionals within the RH network.
• Industry Events: Potential for attendance at design fairs, trade shows, and industry conferences to gain insights and expand professional networks.
• Career Advancement Paths: Clear pathways for growth into more senior design, sales management, or specialized roles within RH.

📝 Enhancement Note: This section proactively addresses potential challenges and highlights the structured learning and development opportunities available, framing them as avenues for professional growth and skill enhancement within the company.

💡 Interview Preparation

Strategy Questions:

• Client Scenario: "Describe a time you had to handle a difficult client request or objection in a luxury retail setting. How did you resolve it while maintaining the brand's high standards?" (Focus on empathy, problem-solving, and service recovery).
• Sales Approach: "How do you approach building long-term relationships with clients in a consultative sales environment, beyond simply closing a transaction?" (Highlight relationship-building, follow-up, and value-add).
• Design Philosophy: "How do you stay current with interior design trends, and how would you apply your knowledge to advise a client looking for a modern yet timeless aesthetic?" (Demonstrate industry awareness and application).
• Teamwork: "Describe a situation where you collaborated with a colleague or another department (like an interior design team) to achieve a client's goal. What was your role?" (Showcase collaboration and cross-functional communication).

Company & Culture Questions:

• "What specifically attracts you to RH and our brand's unique approach to luxury home furnishings and design?" (Research RH's mission, values, and recent initiatives).
• "How do you embody the 'taste' and 'quality' that RH is known for in your professional interactions and personal presentation?" (Align your personal values and presentation with RH's brand identity).
• "How do you see yourself contributing to the collaborative environment within an RH Gallery?" (Emphasize teamwork, support, and shared goals).

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as mini-case studies. Start with the client's challenge, detail your process and solution, and conclude with the positive outcome (sales, satisfaction).
• Quantify Impact: Whenever possible, use numbers to illustrate your success (e.g., "Increased client retention by X%," "Achieved Y% of sales target," "Managed projects up to $Z value").
• Visual Clarity: Use high-quality images and clear, concise descriptions. Ensure your presentation is easy to follow and visually aligned with the RH aesthetic.
• Focus on RH Alignment: Highlight how your past successes and approach are transferable and beneficial to RH's specific business model and clientele.

📝 Enhancement Note: This section provides concrete examples of interview questions and strategic advice for portfolio presentation, tailored to the specific demands of a luxury interior design consultant role at RH.

📌 Application Steps

To apply for this Interior Design Consultant position:

• Submit your application through the RH Careers portal via the provided link.
• Resume Optimization: Tailor your resume to highlight experience in luxury retail, client relationship management, sales achievements, and any interior design or related education/experience. Use keywords such as "luxury service," "client consultation," "sales," "design," and "brand representation."
• Portfolio Preparation: If you have relevant design or sales projects, prepare a concise digital portfolio (PDF or online link) showcasing your best work. Focus on client success stories, sales metrics, and design aesthetics that align with RH.
• Interview Preparation: Research RH's brand, mission, values, and current collections. Practice answering common interview questions related to sales, client service, design, and teamwork, using the STAR method (Situation, Task, Action, Result) for behavioral questions.
• Company Research: Understand RH's unique business model, which blends product curation with design services. Be prepared to discuss how you can contribute to their "taste-making" culture and elevate the client experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with RH Restoration Hardware before making application decisions.