Graphic Designer (English/Spanish)

📍 Job Overview

Job Title: Graphic Designer (English/Spanish)

Company: arrivia

Location: Del. Benito Juárez, CDMX, Mexico

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Marketing

Date Posted: May 06, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Develop and execute high-impact visual design solutions across digital, web, and print channels to support global marketing initiatives and brand consistency.

• Adapt master campaign concepts into numerous variations and layouts, ensuring brand integrity across all formats and sizes for a worldwide audience.

• Collaborate closely with cross-functional marketing stakeholders and internal creative teams across different time zones to interpret creative briefs and refine designs.

• Manage the technical production aspects of design assets, including resizing, reformatting, and versioning, with meticulous attention to detail and organization.

• Perform quality control and meticulous reviews to ensure all assets are technically ready, brand-compliant, and pixel-perfect before delivery to internal or external partners.

📝 Enhancement Note: This role is explicitly for a Graphic Designer with a strong emphasis on production and adaptability of creative concepts across multiple formats. The bilingual requirement (English/Spanish) is critical for effective collaboration in a global setting. The hybrid nature suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Design and execute creative visual assets for a wide range of marketing channels, including email marketing, web merchandising, social media campaigns, direct mail, and Point of Sale (POS) materials.

• Translate business goals and creative direction into compelling and effective design solutions that align with arrivia's brand guidelines and marketing objectives.

• Master concept adaptation by taking a core campaign visual and skillfully modifying it into dozens of variations, layouts, and sizes while maintaining brand integrity and visual appeal.

• Collaborate effectively with marketing stakeholders and internal creative teams, often across different time zones, to understand project requirements, interpret creative briefs, and iterate on design concepts.

• Ensure technical production excellence by managing asset resizing, reformatting, and versioning with a high degree of organization and precision.

• Conduct meticulous quality control reviews for all design assets, verifying technical readiness, brand compliance, and pixel-perfect execution before final delivery.

• Coordinate with external vendors, such as printers and digital asset providers, to ensure all production specifications, including bleeds, color formats, and file types, are accurately met for both print and digital outputs.

📝 Enhancement Note: The responsibilities highlight a significant production workload and the need for a designer who can efficiently manage multiple variations of a core creative concept. This suggests a role focused on execution and delivery within established brand frameworks rather than purely conceptual design.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Fine Arts, Communications, or a closely related field.

Experience: 5+ years of professional graphic design experience, with a strong preference for candidates with in-house or agency experience.

Required Skills:

• Full professional proficiency in both English and Spanish, including the ability to participate in meetings, interpret creative briefs, and communicate effectively with stakeholders in English.

• Advanced proficiency in Adobe Creative Suite, specifically Photoshop, Illustrator, and InDesign.

• Proven ability to create and execute design solutions across digital, web, and print formats.

• Demonstrated experience in adapting master campaign concepts into multiple variations and sizes while maintaining brand integrity.

• Exceptional attention to detail and a meticulous approach to quality control and pixel-perfect output.

• Strong organizational skills and the ability to manage multiple priorities efficiently in a fast-paced environment.

Preferred Skills:

• Experience with Figma for UI/UX design and prototyping.

• Familiarity with motion design principles and software, such as Adobe After Effects.

• Experience with AI-assisted design tools (e.g., Adobe Firefly, Gemini, ChatGPT) to enhance design efficiency and explore new creative avenues.

• Experience working within the travel industry or a related service-oriented sector.

📝 Enhancement Note: The requirement for full professional English and Spanish proficiency is a critical qualification, indicating significant interaction with diverse teams and client bases. The preference for AI-assisted tools suggests the company is embracing modern design workflows and efficiency gains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a strong history of multi-format campaigns, demonstrating the ability to execute a core concept across digital, web, and print channels.

• Examples of production-heavy design work, highlighting the capacity to create numerous variations and adapt assets for different sizes and platforms without compromising brand consistency.

• Clear documentation of projects that required meticulous attention to detail, quality control, and adherence to specific technical production specifications (e.g., print bleeds, color formats).

• Case studies or project breakdowns that illustrate collaboration with cross-functional partners or stakeholders, detailing your role in interpreting briefs and refining designs.

Process Documentation:

• Examples demonstrating your process for adapting a single creative concept into multiple variations for different marketing channels (e.g., email, social, web banners, print collateral).

• Documentation of your quality control and review process to ensure all final assets are technically sound, brand-compliant, and error-free.

• Workflow examples that showcase coordination with external vendors, including how you communicate technical requirements and manage production timelines.

• Case studies detailing the use of design software (Adobe Creative Suite, Figma) and any experience with AI-assisted tools for process optimization and efficiency.

📝 Enhancement Note: The emphasis on a "production-heavy" portfolio and the ability to "scale master concepts" points to a need for demonstrable efficiency and adaptability in design execution. Applicants should prepare to showcase their process for handling high volumes of asset variations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced Graphic Designers with bilingual proficiency in Mexico City, the estimated annual salary range is MXN 400,000 - 650,000. This estimate accounts for the 5-10 years of experience required, the advanced technical skills in Adobe Creative Suite, and the critical bilingual requirement.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision plans.

• Paid time off, including vacation days, personal days, and national holidays.

• Retirement savings plan or pension contributions.

• Opportunities for professional development, including training, workshops, and conference attendance.

• Potential for hybrid work arrangements, offering flexibility between remote and in-office work.

• Employee discounts or benefits related to the travel industry, aligning with arrivia's core business.

Working Hours: Standard full-time work week, typically 40 hours, with potential for some flexibility. Operations may require occasional work outside of standard hours to meet global deadlines or specific project needs.

📝 Enhancement Note: Salary estimate is based on research for experienced Graphic Designers in Mexico City, factoring in the demand for bilingual candidates and specialized software skills. Benefits are typical for full-time roles in multinational companies, with a focus on professional growth and industry-specific perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Travel & Hospitality, with a focus on travel technology and marketing solutions. arrivia leverages travel experiences to enhance brand loyalty and customer engagement for its partners.

Company Size: arrivia is a global organization with a significant employee base, indicating a structured environment with established processes and opportunities for diverse collaborations. (Company Size: 500-1000 employees based on LinkedIn data).

Founded: arrivia was formed through the merger of three established companies (ICE, SOR Technology, WMPH Vacations) with over 55 years of combined experience. This history suggests a blend of stability, innovation, and a deep understanding of the travel market.

Team Structure:

• The Graphic Designer will be part of a broader Marketing or Creative team, likely working closely with marketing managers, brand specialists, and potentially other designers.

• Reporting structure will likely be to a Creative Director or Marketing Lead, with regular interaction with cross-functional partners in product marketing, digital, and regional marketing teams.

Methodology:

• Data-driven approach to marketing and design, where visual communication is informed by business goals and performance metrics.

• Emphasis on brand consistency and a customer-first mindset, ensuring all creative outputs resonate with the target audience and reinforce arrivia's brand identity.

• Continuous improvement and adaptation, encouraging designers to explore new tools and techniques (like AI) to enhance efficiency and creativity.

Company Website: https://www.arrivia.com/

📝 Enhancement Note: arrivia's culture emphasizes curiosity, honesty, ownership, and teamwork, as highlighted by their core values. The company's foundation in mergers suggests a dynamic environment that values both established expertise and forward-thinking innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior Graphic Designer, focusing on high-volume execution, adaptation, and production. It's a hands-on role requiring strong technical skills and the ability to work independently within established brand frameworks.

Reporting Structure: The Graphic Designer will likely report to a Creative Manager or Director, with frequent collaboration with marketing teams and potentially project managers. The global nature of the company means reporting lines might be to a regional lead or a global head of creative services.

Operations Impact: The Graphic Designer's work directly impacts arrivia's brand perception, marketing campaign effectiveness, and customer engagement across all channels. High-quality, on-brand visuals are crucial for driving discovery, engagement, and ultimately, business growth within the travel sector.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas such as motion graphics, UI/UX design with Figma, or advanced AI-assisted design workflows.

• Project Leadership: Potential to lead design efforts for specific campaigns or product launches, taking on more responsibility in creative strategy and execution.

• Cross-functional Exposure: Gain exposure to various marketing disciplines and business units, understanding how design contributes to broader company objectives and potentially transitioning into roles with more strategic input.

• Global Collaboration: Develop experience working with international teams, enhancing cross-cultural communication and understanding of global market nuances in design.

📝 Enhancement Note: The growth path for this role likely involves increasing creative ownership, specialization in advanced design tools, or moving into a lead designer position within a specific market segment or channel.

🌐 Work Environment

Office Type: Hybrid work environment. The role is remote-friendly but requires the designer to be based in Mexico City or the Metropolitan Area for occasional in-office collaboration and meetings.

Office Location(s): The primary office location mentioned is Colonia del Valle, CDMX, Mexico. This area is known for being a commercial and business hub, offering accessibility and a professional setting.

Workspace Context:

• A blend of remote work flexibility and in-office collaboration, allowing for independent work on detailed production tasks while facilitating team brainstorming and strategic alignment.

• Access to standard office technology and potentially a creative suite of design software and hardware, depending on whether work is done remotely or in the office.

• Opportunities for direct interaction with marketing teams and other creative professionals during in-office days, fostering a dynamic and collaborative environment.

Work Schedule: The standard work schedule is likely 40 hours per week. While remote-friendly, the hybrid model and global nature of the company may necessitate some flexibility to attend meetings or meet deadlines that fall outside typical working hours, especially when collaborating with teams in different time zones.

📝 Enhancement Note: The hybrid nature of the role necessitates strong self-discipline and communication skills for remote work, coupled with the ability to engage effectively in person during office days.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications, experience, and alignment with the role's requirements, particularly English/Spanish proficiency and Adobe Creative Suite skills.

• Technical Assessment/Portfolio Review: A deeper dive into your portfolio, potentially including a discussion of specific projects, your design process, and your ability to adapt concepts and manage production. This stage will likely assess your proficiency with Adobe Creative Suite and potentially Figma or After Effects.

• Hiring Manager Interview: An interview with the hiring manager to discuss your experience, problem-solving skills, cultural fit with arrivia's values (Stay Curious, Keep it Real, Own it, Win Together), and understanding of the travel industry.

• Cross-functional/Team Interview: Potentially an interview with marketing stakeholders or other team members to assess collaboration style, communication skills, and ability to work effectively in a global, cross-functional environment.

Portfolio Review Tips:

• Highlight Production Prowess: Showcase projects that demonstrate your ability to scale master concepts, create numerous variations, and manage technical production requirements for diverse formats (digital, print, web).

• Showcase Bilingualism: If possible, include examples of work created for Spanish-speaking markets or explain how your bilingual skills influenced your design choices or collaboration.

• Detail Your Process: For each project, clearly articulate your design process, from interpreting the creative brief to final asset delivery, emphasizing problem-solving and quality control.

• Quantify Impact: Wherever possible, include metrics or outcomes that demonstrate the effectiveness of your designs (e.g., increased engagement, conversion rates, successful campaign execution).

• Demonstrate Tool Proficiency: Ensure your portfolio clearly reflects your advanced skills in Adobe Photoshop, Illustrator, and InDesign, and include examples if you have Figma or After Effects experience.

Challenge Preparation:

• Be prepared for a potential design challenge that tests your ability to adapt a concept, work within brand guidelines, and deliver multiple variations under a time constraint.

• Practice articulating your design decisions and rationale clearly and concisely, especially when explaining how your work aligns with business objectives and brand integrity.

• Prepare to discuss your experience with AI-assisted design tools and how you leverage them for efficiency and creativity.

📝 Enhancement Note: The interview process will heavily scrutinize practical design skills, production capabilities, and bilingual fluency. Applicants should curate their portfolios to specifically address these requirements.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Advanced proficiency is mandatory, with specific emphasis on:

  • Adobe Photoshop: For image editing, manipulation, and digital asset creation.
  • Adobe Illustrator: For vector graphics, logos, icons, and complex illustrations.
  • Adobe InDesign: For layout design of marketing collateral, brochures, and digital publications.

• Figma (Preferred): For collaborative interface design, prototyping, and potentially UI/UX elements within web merchandising or digital campaigns.

• Adobe After Effects (Preferred): For creating motion graphics, animated elements for social media, web banners, or short promotional videos.

Analytics & Reporting:

CRM & Automation:

AI-Assisted Design Tools (Huge Plus):

• Adobe Firefly: For generative AI art and design capabilities.

• Gemini / ChatGPT: For ideation, content generation, or workflow assistance.

📝 Enhancement Note: The technology stack is heavily focused on industry-standard design software. Proficiency in Adobe Creative Suite is non-negotiable, with Figma and After Effects being significant advantages. The company's interest in AI tools signals a forward-thinking approach to design efficiency.

👥 Team Culture & Values

Operations Values:

• Stay Curious: Embrace learning new design techniques, software, and trends, especially in the rapidly evolving digital landscape and AI integration. Be open to exploring new markets and creative approaches within the travel sector.

• Keep it Real: Maintain honest and clear communication with stakeholders, providing realistic timelines and constructive feedback. Ensure designs are authentic to the brand and avoid misleading representation.

• Own it: Take responsibility for the quality and timely delivery of all design assets. Proactively identify potential issues and propose solutions, demonstrating accountability for your work's impact.

• Win Together: Collaborate effectively with marketing teams, other designers, and external partners. Support team goals, share knowledge, and contribute to a positive and inclusive work environment where everyone's contribution is valued.

Collaboration Style:

• Cross-functional Integration: Work closely with marketing teams to understand campaign objectives and translate them into effective visual strategies. This requires active listening and a collaborative spirit to ensure designs meet business needs.

• Process Review and Feedback: Be open to receiving and providing constructive feedback on designs. Participate in team reviews and discussions to refine creative output and improve overall project quality.

• Knowledge Sharing: Share insights on design trends, new tools (especially AI), and best practices with the team to foster collective growth and innovation.

📝 Enhancement Note: The company's stated values are integral to how employees are expected to operate. For a designer, this means being proactive, communicative, collaborative, and committed to continuous learning and delivering high-quality, impactful work.

⚡ Challenges & Growth Opportunities

Challenges:

• High Volume Production: Managing a continuous stream of design requests across multiple channels and adapting a core concept into numerous variations requires efficient workflow and strong time management.

• Global Brand Consistency: Ensuring a cohesive brand identity across diverse markets and cultures, while also allowing for regional relevance, can be complex.

• Rapid Technological Evolution: Keeping pace with advancements in design software, AI tools, and digital marketing trends requires continuous learning and adaptation.

• Balancing Creativity with Technical Constraints: Delivering innovative designs while adhering to strict brand guidelines, production specifications, and stakeholder feedback can be a delicate balance.

Learning & Development Opportunities:

• Advanced Design Tool Training: Opportunities to gain deeper expertise in Figma, Adobe After Effects, or explore new AI-powered design tools.

• Industry Workshops & Conferences: Participation in design conferences or specialized workshops to stay abreast of industry trends and network with peers.

• Mentorship Programs: Potential to be mentored by senior creative leaders or to mentor junior designers, fostering leadership and skill development.

• Cross-functional Project Exposure: Involvement in projects that span different marketing disciplines, offering a broader understanding of business strategy and how design contributes to overall success.

📝 Enhancement Note: This role offers significant opportunities for professional growth by tackling complex production challenges and staying at the forefront of design technology, particularly with AI integration.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for adapting a single campaign concept into multiple variations for different channels (e.g., social media, email, print)." (Focus on your systematic approach, tools used, and how you maintain brand integrity.)

• "How do you ensure brand consistency across a high volume of design assets for a global brand?" (Highlight your understanding of brand guidelines, quality control processes, and communication with stakeholders.)

Company & Culture Questions:

• "How do your design principles align with arrivia's values of 'Stay Curious,' 'Keep it Real,' 'Own it,' and 'Win Together'?" (Prepare specific examples of how you embody these values in your work.)

• "What interests you about the travel industry and how do you see design contributing to arrivia's mission?" (Showcase your research into the company and your understanding of their business.)

Portfolio Presentation Strategy:

• Structure Your Presentation: Organize your portfolio by project type or by demonstrating specific skills (e.g., campaign adaptation, production efficiency, bilingual work).

• Tell a Story: For each project, walk through the brief, your creative process, the challenges you faced, your solutions, and the final outcome. Focus on the "why" behind your design decisions.

• Highlight Production Skills: Specifically point out examples where you managed high volumes of assets, adapted concepts, and met technical specifications.

• Emphasize Bilingualism: If you have relevant work, clearly articulate how your Spanish proficiency was an asset in the project.

• Showcase Tool Proficiency: Be ready to discuss your experience with Adobe Creative Suite, Figma, After Effects, and AI tools, perhaps even demonstrating a quick capability if applicable.

📝 Enhancement Note: Prepare to demonstrate not only your creative talent but also your efficiency, technical proficiency, bilingual capabilities, and ability to integrate into a global, collaborative team environment.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the recruiting portal.

• Portfolio Customization: Curate your portfolio to prominently feature examples that demonstrate your ability to adapt master concepts into multiple variations, your experience with production-heavy design work, and your proficiency in Adobe Creative Suite. Include projects that showcase your bilingual capabilities if applicable.

• Resume Optimization: Tailor your resume to highlight your 5+ years of professional experience, advanced skills in Photoshop, Illustrator, and InDesign, and fluency in both English and Spanish. Quantify achievements where possible (e.g., "Managed adaptation of X campaign assets across Y channels").

• Interview Preparation: Practice articulating your design process, problem-solving approaches, and how you embody arrivia's company values. Prepare to discuss your experience with AI-assisted design tools and your understanding of the travel industry. Rehearse your portfolio presentation.

• Company Research: Thoroughly research arrivia, its mission, its brands, and its core values. Understand their target audience and how design contributes to their overall business objectives, particularly in the travel sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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