Graphic Designer and Account Manager

📍 Job Overview

Job Title: Graphic Designer and Account Manager Company: Distro Location: Buenos Aires, Argentina Job Type: Full-time Category: Creative & Media / Art & Design / Customer Service & Support Date Posted: December 19, 2025 Experience Level: Entry-Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• This hybrid role combines creative design execution with essential client relationship management, focusing on apparel design adaptation and client satisfaction.
• You will be responsible for transforming client visions into print-ready designs for apparel, requiring a keen eye for detail and a strong understanding of design specifications.
• Proactive and consistent communication with clients is paramount to ensure their needs are understood, met accurately, and delivered on time, fostering positive professional relationships.
• This position is client-facing but does not involve cold outreach; instead, it focuses on nurturing relationships with inbound leads and managing their design requests effectively.

📝 Enhancement Note: This role is positioned as an entry-level opportunity, blending creative skills with client-facing responsibilities. The emphasis on modifying existing portfolio designs and working with inbound leads suggests a focus on execution and relationship maintenance rather than new business development. The "Graphic Designer and Account Manager" title indicates a dual responsibility that requires both artistic talent and strong interpersonal skills.

📈 Primary Responsibilities

• Modify existing portfolio designs to align precisely with specific client requirements and brand guidelines for apparel.
• Adapt and translate diverse client visions into high-quality, print-ready designs suitable for various garment types.
• Maintain prompt, clear, and consistent communication with clients throughout the design and production process.
• Cultivate and nurture strong, positive, and professional relationships with a portfolio of clients.
• Ensure all client needs, specifications, and feedback are accurately captured, communicated internally, and actioned within established timelines.
• Manage client expectations regarding design revisions, timelines, and final deliverables.
• Collaborate with internal production or design teams to ensure design feasibility and quality control.
• Proactively identify opportunities to enhance client satisfaction and project outcomes through thoughtful design solutions.

📝 Enhancement Note: The responsibilities highlight a practical, execution-focused design role with a significant client service component. The emphasis on modifying existing designs suggests a need for adaptability and efficiency in design workflows. The account management aspect focuses on nurturing existing client relationships and ensuring seamless project execution rather than sales acquisition.

🎓 Skills & Qualifications

Education:

• While no specific educational requirements are stated, a background in Graphic Design, Fine Arts, Marketing, Communications, or a related field is highly beneficial.
• Completion of relevant design courses or certifications is a plus.

Experience:

• 0-2 years of experience in graphic design, with a focus on apparel or print design.
• Prior experience in client-facing roles, customer service, or account coordination is advantageous.

Required Skills:

• Graphic Design Proficiency: Demonstrated ability to create and modify designs, particularly for apparel, using industry-standard software.
• Client Communication: Excellent verbal and written communication skills in Spanish, with the ability to articulate design concepts and manage client expectations effectively.
• Relationship Management: Proven ability to build rapport, foster trust, and maintain positive professional relationships with clients.
• Design Adaptation: Skill in interpreting client briefs and adapting existing designs or concepts to meet specific requirements.
• Print Design Fundamentals: Understanding of design principles for print production, including resolution, color modes, and file preparation.
• Problem-Solving: Ability to address client concerns and design challenges with creative and practical solutions.
• Time Management: Strong organizational skills to manage multiple client requests and deadlines efficiently.

Preferred Skills:

• Software Proficiency: Expertise in Adobe Creative Suite (Photoshop, Illustrator) is highly preferred.
• Portfolio Development: Ability to curate and present a strong design portfolio showcasing relevant work.
• Customer Service Acumen: Experience in a customer-centric environment, prioritizing client satisfaction.
• Bilingualism: Proficiency in English, in addition to Spanish, would be beneficial for broader client communication if applicable.

📝 Enhancement Note: The requirements are geared towards an entry-level candidate who possesses foundational graphic design skills and is eager to develop client management capabilities. The emphasis on modifying existing designs rather than creating from scratch suggests a focus on efficiency and adaptability. A strong portfolio demonstrating relevant work is crucial for showcasing design aptitude.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Adaptability Showcase: Include examples of how you've modified existing designs or templates to meet specific client briefs, demonstrating your ability to adapt and execute.
• Apparel Design Focus: Present a selection of designs specifically created or adapted for apparel, showcasing your understanding of garment printing requirements and aesthetic.
• Client Project Examples (if available): If you have experience, showcase projects where you managed client communication and delivered design solutions, highlighting your process and client interaction.
• Print-Ready File Examples: If possible, include examples of final print-ready files or mockups that illustrate your attention to detail in file preparation.

Process Documentation:

• While formal process documentation might not be expected at this level, candidates should be prepared to discuss their personal design workflow, from receiving a brief to delivering a final design.
• Be ready to articulate how you manage client feedback and incorporate revisions into your design process.
• Demonstrate an understanding of how to ensure designs meet technical specifications for printing.

📝 Enhancement Note: For an entry-level role, the portfolio should primarily demonstrate design capability and an understanding of the design-to-production workflow. The focus is on practical application and the ability to follow instructions and adapt designs, rather than complex process strategy.

💵 Compensation & Benefits

Salary Range: $1,300 - $1,300 per month (USD)

Benefits:

• Full-time Employment: Offers a stable, full-time position within the company.
• Client Interaction: Opportunity to work directly with clients and build professional relationships.
• Design Skill Development: Hands-on experience in modifying designs and working with client specifications for apparel.
• On-site Work Environment: Access to a dedicated workspace and potential for in-person collaboration.

Working Hours:

• Standard full-time hours, likely aligning with typical business operations in Buenos Aires.
• 📝 Enhancement Note: The raw data indicates 40 hours per week. This on-site role implies a structured work schedule.

📝 Enhancement Note: The stated salary of $1,300 USD per month is a fixed figure. Based on cost of living and typical entry-level salaries for graphic design and client-facing roles in Buenos Aires, Argentina, this represents a competitive entry-level compensation. A quick salary comparison for a Junior Graphic Designer and Customer Service Representative in Buenos Aires suggests this figure is within the expected range for an on-site, full-time role with these responsibilities.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company, Distro (distro.tv), appears to be involved in the media, entertainment, or creator economy space, potentially offering services related to content distribution, merchandise, or online presence management for creators. Company Size: As indicated by common job board listings from "Distro," the company is likely a startup or a growing tech company, potentially ranging from 50-200 employees. This implies a dynamic, fast-paced environment where individual contributions are highly visible. Founded: Information on Distro's founding date is not readily available, but their active presence suggests a relatively modern operational foundation.

Team Structure:

• The Graphic Designer and Account Manager would likely be part of a broader Creative Services or Client Operations team.
• This team may collaborate closely with marketing, sales, and production departments.
• Reporting structure would likely be to a Creative Lead, Design Manager, or Head of Client Services.

Methodology:

• Client-Centric Approach: Emphasis on understanding and fulfilling client needs to ensure satisfaction and retention.
• Iterative Design: Process likely involves client feedback loops for design revisions.
• Efficiency Focus: Given the nature of modifying existing designs and managing inbound leads, efficiency in workflow and communication is key.
• Data-Informed Decisions: While not explicitly stated, successful operations in this space often leverage client feedback and project data to refine processes.

Company Website: https://distro.tv/

📝 Enhancement Note: Distro's focus on the creator economy suggests a culture that values innovation, fast execution, and direct impact. The role's dual nature implies a need for individuals who can thrive in a hands-on environment, balancing creative tasks with client relationship building.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Entry-Level (0-2 years of experience), designed for individuals starting their careers in design or client services. It offers a foundational understanding of both creative execution and client management within a business context.

Reporting Structure: The Graphic Designer and Account Manager will likely report to a Creative Lead or a Manager overseeing client services and design operations. This provides a direct line of guidance and mentorship.

Operations Impact: While not a traditional "Revenue Operations" role, this position has a significant impact on client retention and satisfaction, which directly contributes to revenue. Successfully managing client relationships and delivering high-quality designs fosters loyalty and repeat business, crucial for a company like Distro that serves creators.

Growth Opportunities:

• Specialization in Apparel Design: Develop deep expertise in design for merchandise, understanding market trends and production nuances.
• Client Management Expertise: Transition into a dedicated Account Manager role with increased client portfolio responsibility or focus on larger accounts.
• Creative Leadership: Progress to a Senior Graphic Designer or Creative Lead position, mentoring junior designers and overseeing creative projects.
• Cross-Functional Movement: Potential to move into related areas like Marketing Coordination, Project Management, or even Sales Support, leveraging client and design knowledge.

📝 Enhancement Note: The growth path for this role emphasizes building a strong foundation in both design and client interaction. The opportunities lean towards specialization within the creative/client services track or leveraging these skills for broader roles within the company's operations.

🌐 Work Environment

Office Type: This is an on-site position, indicating a traditional office setting where employees work from a designated company location. This allows for direct collaboration, team building, and access to company resources.

Office Location(s): Buenos Aires, Argentina. This location suggests a vibrant urban environment with access to talent and a strong creative community.

Workspace Context:

• Collaborative Hub: The on-site environment facilitates spontaneous collaboration with colleagues, fostering a team atmosphere.
• Tools & Technology: Access to necessary design software, hardware, and potentially shared creative resources.
• Direct Interaction: Opportunities for face-to-face meetings with clients (if local) or team members, enhancing communication and relationship building.

Work Schedule: A standard full-time work schedule is expected, likely Monday to Friday, during business hours. Employees will have a dedicated workspace and adhere to company operating hours.

📝 Enhancement Note: The on-site requirement points to a company that values in-person collaboration and a structured work environment, which can be beneficial for team cohesion and immediate support.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call to assess basic qualifications, communication skills, and interest in the role.
• Portfolio Review & Design Challenge: Candidates will likely present their portfolio, discussing specific projects and their design process. A practical design task or case study might be assigned to evaluate design skills and problem-solving abilities under time constraints.
• Client Scenario Discussion: Behavioral questions focused on client communication, problem-solving, and relationship management will be key. Be prepared to discuss how you would handle specific client scenarios.
• Team/Culture Fit Interview: An opportunity to meet with potential team members or managers to assess cultural alignment and collaborative potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent your ability to adapt designs for apparel and communicate with clients.
• Highlight the "Why" and "How": For each project, explain the client's brief, your design process, the challenges you faced, and how you overcame them. Emphasize your role in modification and adaptation.
• Showcase Print Readiness: If possible, include mockups or explanations of how your designs are print-ready, demonstrating technical understanding.
• Focus on Client Interaction (if applicable): If you have examples of managing client feedback or revisions, clearly articulate this aspect of your work.
• Be Ready to Discuss: Prepare to talk about your design choices, software usage, and how you ensure client satisfaction.

Challenge Preparation:

• Design Task: Expect a task that requires modifying an existing design or creating a simple design based on a brief within a limited timeframe. Focus on clarity, adherence to instructions, and aesthetic appeal.
• Scenario-Based Questions: Practice answering questions about handling difficult clients, managing conflicting feedback, or prioritizing tasks when multiple clients have urgent requests.
• Articulate Your Process: Be ready to clearly explain your design workflow and how you ensure client needs are met efficiently.

📝 Enhancement Note: The application process will heavily weigh design skills and the ability to manage client interactions effectively. A well-prepared portfolio and thoughtful responses to client-scenario questions will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Graphic Design Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) is highly expected. Experience with other design tools like Canva or Figma may be beneficial.
• Communication Platforms: Familiarity with email, instant messaging (e.g., Slack, Teams), and potentially video conferencing tools for client and internal communication.

Analytics & Reporting:

• While not a core analytics role, understanding basic metrics related to client satisfaction or project turnaround time might be relevant.

CRM & Automation:

• Experience with CRM systems (e.g., Salesforce, HubSpot) for client management is a plus, though not explicitly required. Understanding basic data entry and client record management is beneficial.
• Familiarity with project management tools (e.g., Asana, Trello) could be useful for tracking design requests and deadlines.

📝 Enhancement Note: The primary technical requirement is strong proficiency in graphic design software. Experience with client management and project tracking tools will enhance a candidate's profile.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong commitment to understanding and meeting client needs, ensuring their satisfaction with both the design and the service.
• Creativity & Adaptability: Valuing innovative design solutions while being flexible enough to adapt to client specifications and evolving briefs.
• Collaboration: A willingness to work effectively with internal teams and clients to achieve common goals.
• Efficiency & Timeliness: A drive to complete tasks accurately and on schedule, respecting project deadlines and client expectations.
• Professionalism: Maintaining a high standard of conduct in all client and internal interactions.

Collaboration Style:

• Client-Centric Communication: Proactive and transparent communication with clients, providing updates and seeking clarification when needed.
• Team Support: Willingness to assist colleagues and share knowledge within the creative or client services team.
• Feedback Integration: Openness to receiving and providing constructive feedback to improve designs and processes.

📝 Enhancement Note: The company culture likely emphasizes a blend of creative output and strong client service. Success in this role will depend on an individual's ability to balance artistic expression with the practical demands of client satisfaction and efficient project delivery.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Client Demands: Effectively translating client visions into designs that are both aesthetically pleasing and commercially viable for apparel.
• Managing Client Expectations: Handling clients who may have unclear visions, unrealistic demands, or frequent revision requests.
• Time Constraints: Delivering high-quality designs within potentially tight turnaround times, especially when managing multiple client projects.
• Technical Printing Requirements: Ensuring designs are optimized and technically sound for various printing methods on apparel.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to learn new design software features, illustration styles, and apparel design trends.
• Client Relationship Building: Developing strong interpersonal and communication skills essential for effective account management.
• Industry Insight: Gaining exposure to the apparel and creator economy industries, understanding market demands for merchandise.
• Process Optimization: Learning to streamline personal design workflows and client communication to improve efficiency.

📝 Enhancement Note: The challenges in this role are typical of client-facing creative positions, requiring a blend of artistic skill, communication prowess, and resilience. The growth opportunities are geared towards deepening expertise in both design and client service.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Describe your process for taking a client's initial idea or portfolio modification request and turning it into a final print-ready design for apparel." (Focus on workflow, client communication, and revision stages.)
• Client Communication: "How would you handle a client who is unhappy with the initial design modifications and requests significant changes that deviate from the original brief?" (Prepare to discuss empathy, active listening, and finding solutions.)
• Prioritization: "Imagine you have three clients with urgent design requests coming in simultaneously. How would you prioritize and manage your workload?" (Highlight time management, communication, and potentially escalation if needed.)

Company & Culture Questions:

• "What interests you about Distro and our work with creators?" (Research Distro's mission and recent projects.)
• "How do you see your graphic design skills and client management abilities contributing to our team's success?" (Connect your skills to the company's goals.)
• "Describe a time you received constructive criticism on your design work and how you responded." (Showcase your adaptability and willingness to learn.)

Portfolio Presentation Strategy:

• Tell a Story: For each project, explain the challenge, your solution, and the outcome. Emphasize your role in adapting designs for apparel.
• Show, Don't Just Tell: Clearly articulate the design choices and technical considerations for print readiness.
• Be Prepared for Questions: Anticipate questions about your software usage, design rationale, and client interaction experiences.
• Highlight Efficiency: If applicable, mention how you managed your time or streamlined the design process for certain projects.

📝 Enhancement Note: Interview preparation should focus on demonstrating both creative capability and strong client-service aptitude. Be ready to discuss your design process, problem-solving skills, and how you handle client interactions.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on jobs.lever.co.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your graphic design skills for apparel and any experience in client communication or relationship management.
• Resume Optimization: Clearly list relevant software proficiencies (e.g., Adobe Creative Suite) and any experience in customer-facing roles. Quantify achievements where possible (e.g., "Managed design adaptations for X clients").
• Interview Preparation: Practice discussing your design process, handling client scenarios, and articulating your understanding of apparel design requirements. Prepare specific examples for your portfolio presentation.
• Company Research: Familiarize yourself with Distro's website and their work with creators to understand their brand and client base. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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