Experienced Product Designer – CCO Tech & AI

📍 Job Overview

Job Title: Experienced Product Designer – CCO Tech & AI Company: monday.com Location: Tel-Aviv, Israel Job Type: Full-time Category: Product Design / Marketing Design / Operations Technology Date Posted: 2025-11-03 Experience Level: Mid-Senior Level (Implied 3+ years) Remote Status: On-site (with potential for hybrid flexibility, based on common industry practices for this role and location)

🚀 Role Summary

• Drive the design vision and execution for monday.com's new Services Marketplace and Partner Empowerment Platform, focusing on customer retention, adoption, and lifetime value enhancement.
• Blend strong user-centered design principles with impactful marketing design intuition to create engaging and brand-aligned experiences for diverse user groups.
• Translate complex customer and partner journeys into intuitive, scalable, and visually compelling interfaces that simplify user interaction and drive business objectives.
• Collaborate cross-functionally with Product Management, Engineering, Marketing, and CCO stakeholders to ensure design solutions are strategically aligned with business goals and technological capabilities, fostering a data-driven approach to product development.

📝 Enhancement Note: While the listing mentions "TELECOMMUTE" and "remote_derived": true, the "locations_alt_raw" specifying "Tel-Aviv, Israel" often implies an on-site or hybrid model in Israeli tech hubs. This role, especially with its emphasis on collaboration and brand storytelling, likely benefits from or requires a significant on-site presence, though hybrid flexibility would be standard. The "CCO Tech & AI" aspect suggests a focus on operational efficiency and technological advancement within the Customer Commercial Organization.

📈 Primary Responsibilities

• Lead the end-to-end design process for the Services Marketplace and Partner Empowerment Platform, from conceptualization and user research to detailed UI design and prototyping.
• Develop intuitive and engaging user flows and interfaces that effectively connect customers, partners, and internal teams, optimizing for ease of use and business impact.
• Integrate strong marketing design principles, visual storytelling, and brand consistency into product interfaces to enhance user perception, trust, and adoption.
• Design internal tools and assets for CCO stakeholders, providing them with clarity, data insights, and contextual information to drive operational efficiency and customer success at scale.
• Collaborate intimately with Product Managers, Engineers, and Marketing teams to translate business requirements and user needs into innovative, high-quality design solutions, ensuring alignment across all project phases.
• Conduct user research, usability testing, and data analysis to inform design decisions, iterate on existing features, and continuously improve the user experience of the marketplace and platform.
• Champion a design-thinking approach, fostering a culture of creativity, innovation, and agility within the team to deliver impactful solutions rapidly without compromising quality or craft.

📝 Enhancement Note: The "CCO Tech & AI" designation implies a strong focus on operational technology solutions that leverage AI for customer success, partner enablement, and revenue growth. Responsibilities will likely involve designing for data visualization, AI-driven recommendations, workflow automation, and partner onboarding processes, requiring a blend of UX/UI and marketing design acumen.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.
• Continuous learning and professional development in design methodologies and emerging technologies.

Experience:

• Minimum of 3 years of proven experience as a Product Designer, UX Designer, or UI Designer, with a demonstrable track record of designing complex digital products and platforms.
• Experience in designing for marketplaces, partner ecosystems, or customer-facing platforms is highly advantageous.
• Proven ability to translate intricate user journeys and business requirements into elegant, scalable, and user-friendly design solutions.

Required Skills:

• Product Design Expertise: Proficient in UX/UI design principles, user-centered design methodologies, wireframing, prototyping, and user flow mapping.
• Visual Design & Branding: Strong aesthetic sensibility, with a keen eye for visual design, typography, color theory, and brand identity application.
• Marketing Design Intuition: Ability to design with a marketing mindset, incorporating storytelling, persuasive elements, and brand impact into user interfaces.
• Problem-Solving Acumen: Aptitude for dissecting complex problems and developing innovative, elegant, and scalable solutions.
• Agile & Professional Mindset: Thrives in fast-paced, dynamic environments, demonstrating professionalism, agility, and a commitment to high-quality craft.
• Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and align stakeholders.
• User Empathy: Deep understanding and focus on user needs, advocating for the customer and partner experience throughout the design process.
• Portfolio Presentation: A strong portfolio showcasing a range of UX/UI design work, visual design skills, and an ability to articulate design rationale and impact.

Preferred Skills:

• Experience with AI-driven product features or platforms.
• Familiarity with CRM systems, Partner Relationship Management (PRM) tools, or marketplace dynamics.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.
• Experience conducting user research, usability testing, and A/B testing.
• Understanding of front-end development principles and constraints.

📝 Enhancement Note: The emphasis on "CCO Tech & AI" suggests a need for designers who can conceptualize and design features that leverage AI for operational efficiency, predictive analytics, or personalized customer journeys within a commercial context. The portfolio should ideally reflect projects that demonstrate this strategic thinking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate UX/UI Mastery: Showcase detailed examples of user flows, wireframes, interactive prototypes, and final UI designs for complex products or platforms.
• Highlight Marketing Design Integration: Include case studies that illustrate how you've blended user-centered design with marketing principles, branding, and storytelling to achieve business objectives.
• Problem-Solving Case Studies: Present specific projects where you identified a complex user or business problem and designed an elegant, scalable solution, detailing your process and the outcome.
• Cross-Functional Collaboration Evidence: Provide examples that show your ability to work effectively with product managers, engineers, and marketing teams, demonstrating how you aligned stakeholders and brought designs to life.
• Impact and Metrics: Quantify the impact of your design solutions whenever possible, using metrics related to user adoption, engagement, conversion rates, or operational efficiency improvements.

Process Documentation:

• Workflow Design & Optimization: Examples of how you map out and simplify complex user journeys and operational workflows, creating intuitive and efficient user experiences.
• Prototyping & Iteration: Documentation of your prototyping process, including how you use prototypes for user testing, stakeholder feedback, and iterative design improvements.
• Design System Contributions: If applicable, showcase experience with or contributions to design systems, demonstrating an understanding of scalability, consistency, and efficiency in design.

📝 Enhancement Note: For this role, the portfolio should strongly emphasize projects that demonstrate an ability to design for both functional usability and compelling brand storytelling, particularly within a marketplace or partner ecosystem context. Projects involving AI-driven features or operational technology solutions would be highly relevant.

💵 Compensation & Benefits

Salary Range:

• Given the "Experienced Product Designer" title, 3+ years of experience, and the location in Tel-Aviv, Israel (a major tech hub), a competitive salary range for a Product Designer is estimated to be between ₪300,000 - ₪550,000 per year. This estimate is based on industry benchmarks for mid-to-senior level designers in Israel, considering factors like company size, industry (SaaS/Tech), and the specific demands of the role.
• Note: This is an estimated range. Actual compensation will be determined by experience, skills, and the company's compensation structure.

Benefits:

• Comprehensive Health Insurance: Including medical, dental, and vision coverage.
• Stock Options/RSUs: Opportunity to own a piece of monday.com's success.
• Generous Paid Time Off: For vacation, sick leave, and national holidays.
• Professional Development Budget: For conferences, courses, and learning resources to enhance design and AI-related skills.
• Work-Life Balance Initiatives: Programs and policies designed to support employee well-being.
• Commuting Assistance: For on-site employees in Tel-Aviv.
• On-site Amenities: Access to modern office facilities, catering, and collaborative spaces.
• Employee Assistance Program: Support for personal and professional challenges.

Working Hours:

• Standard full-time hours, typically around 40 hours per week.
• Flexibility may be offered, with core hours for team collaboration and potential for adjusted schedules to accommodate project needs and personal well-being, aligned with Israeli work culture norms.

📝 Enhancement Note: The salary estimate is derived from publicly available data for Product Designer roles in Tel-Aviv, Israel, considering the typical compensation bands for experienced professionals in the SaaS industry. The benefits listed are standard for leading tech companies in the region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS), Collaboration Tools, Workflow Management, AI-powered solutions. monday.com operates in a highly competitive and rapidly evolving tech landscape, focusing on empowering businesses with a Work OS. Company Size: monday.com is a publicly traded company with a significant global presence, employing over 2,000 people worldwide. This size indicates a well-established organization with structured processes, ample resources, and opportunities for growth, yet still retains a dynamic, fast-paced tech environment. Founded: 2012. The company has a history of rapid growth and innovation, evolving from a task management tool to a comprehensive Work OS, demonstrating a strong capacity for product evolution and market adaptation.

Team Structure:

• The role sits within the CCO (Customer Commercial Organization) group, specifically focusing on "CCO Tech & AI." This suggests a team dedicated to building technology solutions that enhance customer success, partner engagement, and overall commercial operations, likely leveraging AI.
• The Product Designer will report to a Design Lead or Head of Design within the CCO tech division and will work closely with Product Managers, Engineers, Marketing specialists, and CCO stakeholders.
• Collaboration is key, involving close partnerships with teams responsible for customer retention, partner enablement, and new service offerings.

Methodology:

• Data-Driven Design: Emphasis on using data analytics, user feedback, and A/B testing to inform design decisions and measure the impact of product features.
• Agile Development: Projects are managed using agile methodologies, requiring iterative design, rapid prototyping, and close collaboration with development teams to ensure efficient delivery.
• User-Centricity: A core tenet of the company culture, ensuring that customer and partner needs are at the forefront of all product development efforts.
• Innovation & Experimentation: Encouragement to explore new technologies (like AI) and innovative design approaches to solve complex problems and create differentiated user experiences.

Company Website: https://www.monday.com/

📝 Enhancement Note: The CCO Tech & AI designation points to a strategic focus on leveraging technology, including AI, to optimize customer and partner interactions, drive revenue, and enhance operational efficiency within monday.com's commercial functions. This implies a role that is both innovative and deeply connected to business outcomes.

📈 Career & Growth Analysis

Operations Career Level: This is an "Experienced Product Designer" role, typically aligning with a Mid-Senior to Senior level. It implies a significant degree of autonomy, responsibility for key product areas, and the ability to mentor junior designers. The focus on shaping new platforms suggests a role with substantial impact and visibility. Reporting Structure: The designer will likely report to a Design Manager or Lead within the CCO Tech & AI team. This structure allows for guidance and mentorship while providing direct exposure to strategic initiatives and senior leadership within the commercial organization. Operations Impact: The role directly impacts revenue and business decisions by designing the Services Marketplace and Partner Empowerment Platform. Effective design in these areas is critical for driving customer adoption, partner engagement, increasing customer lifetime value, and ultimately, boosting overall revenue growth. The AI component suggests a forward-looking impact on operational efficiency and predictive customer success strategies.

Growth Opportunities:

• Specialization in AI & Commercial Tech: Opportunity to deepen expertise in designing AI-powered solutions and platforms for commercial operations, a high-demand and growing field.
• Leadership Development: Potential to grow into a Senior Product Designer role, lead design initiatives, mentor junior designers, or move into a Design Lead/Manager position within the CCO group or other product divisions.
• Cross-Functional Exposure: Gain extensive experience working with various departments (Product, Engineering, Marketing, Sales, Partnerships), broadening understanding of the entire business ecosystem.
• Impactful Product Ownership: Take ownership of significant product areas, driving their design strategy and execution from concept to launch and beyond, with opportunities to influence product roadmap decisions.
• Industry Recognition: Contribute to a globally recognized product, potentially leading to speaking engagements, publications, or industry recognition for design innovation.

📝 Enhancement Note: The "CCO Tech & AI" focus positions this role at the intersection of product design and operational strategy, offering a unique growth path for designers interested in leveraging technology to drive commercial success. The emphasis on AI suggests future-proofing skills and contributing to cutting-edge operational solutions.

🌐 Work Environment

Office Type: monday.com is known for its modern, vibrant, and collaborative office spaces designed to foster creativity and teamwork. The Tel-Aviv office is likely a hub of innovation. Office Location(s): The role is based in Tel-Aviv, Israel. monday.com has a significant presence in this location, with offices designed to support a large workforce and facilitate cross-functional collaboration.

• Workspace Context:
  • Collaborative Spaces: Open-plan areas, meeting rooms, and breakout zones designed to encourage spontaneous interaction and teamwork among designers, product managers, and engineers.
  • Tools & Technology: Access to high-performance workstations, the latest design software, and other essential tools required for cutting-edge product design.
  • Team Interaction: Frequent opportunities for design critiques, brainstorming sessions, project reviews, and informal knowledge sharing with peers and cross-functional colleagues.
• Work Schedule: While standard full-time hours apply, the environment likely supports flexibility, with core hours for essential team synchronization and opportunities for remote work or adjusted schedules, especially in line with hybrid work models common in Israeli tech. This allows for focused deep work sessions crucial for design tasks.

📝 Enhancement Note: While the job listing indicates "TELECOMMUTE," the specified location in a major tech hub like Tel-Aviv, coupled with the collaborative nature of product design and the emphasis on building new platforms, suggests that a hybrid or primarily on-site model is most probable. The office environment is likely optimized for creative output and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your CV and portfolio link. Ensure your portfolio clearly demonstrates the required skills and experience.
• Design Challenge/Case Study: You may be asked to complete a take-home design challenge or present a detailed case study from your portfolio. This assesses your problem-solving approach, design thinking, and ability to articulate your process and impact.
• Interviews with Design Team: Meet with fellow Product Designers and Design Leads to discuss your experience, design philosophy, and how you approach collaboration and problem-solving. Expect in-depth discussions about your portfolio projects.
• Cross-Functional Interviews: Engage with Product Managers, Engineers, and potentially Marketing or CCO stakeholders to evaluate your ability to collaborate, understand business needs, and translate them into effective designs.
• Final Interview: A meeting with senior leadership to discuss your overall fit with the team, company culture, and strategic vision.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase UX/UI, marketing design intuition, problem-solving for complex journeys, and cross-functional collaboration.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), key decisions, challenges faced, and most importantly, the measurable outcomes or impact.
• Highlight Brand & Marketing Integration: Specifically call out how you incorporated brand identity, storytelling, and marketing principles into your user-centered designs, especially for the Services Marketplace.
• Showcase AI/Tech Aptitude: If you have projects involving AI, complex tech platforms, or operational efficiency, highlight them to align with the "CCO Tech & AI" focus.
• Visual Clarity & Professionalism: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality mockups and prototypes.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly research monday.com, its products, the Services Marketplace concept, and the CCO group's objectives.
• Focus on Process: Demonstrate a structured approach to problem-solving, even if you can't complete the entire challenge within the given constraints. Show your thinking, assumptions, and how you'd proceed.
• Consider Business Goals: Frame your solutions in terms of how they contribute to user satisfaction, engagement, retention, and revenue growth.
• Present Concisely: Practice presenting your work clearly and confidently, anticipating questions about your rationale and design choices.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to balance user needs with business objectives and marketing impact. The portfolio review is critical, and candidates should be prepared to deeply discuss their decision-making process and quantifiable results.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly probable, industry standard), Sketch, Adobe XD, InVision.
• User Research & Testing Platforms: UserTesting.com, Maze, Lookback, or internal tools for usability testing and feedback collection.
• Collaboration & Project Management: monday.com (obviously, as the product itself), Jira, Confluence, Slack.

Analytics & Reporting:

• Web Analytics: Google Analytics, Mixpanel, Amplitude, or similar tools to understand user behavior and product performance.
• Data Visualization: Tableau, Power BI, or internal dashboards for analyzing user data and reporting on design impact.

CRM & Automation:

• CRM Systems: Familiarity with Salesforce or similar CRM platforms is beneficial, given the CCO context.
• Marketing Automation: Understanding of how design integrates with marketing automation platforms.
• AI/ML Platforms: Exposure to or understanding of how AI/ML models are integrated into user-facing products.

📝 Enhancement Note: Proficiency in Figma is almost a given for this role. Candidates should also be comfortable working within a SaaS product ecosystem that likely utilizes monday.com for internal workflows and project management. Understanding how design impacts commercial operations and AI integrations will be a significant plus.

👥 Team Culture & Values

Operations Values:

• Innovation & Agility: A drive to innovate and adapt quickly to market changes and technological advancements, particularly in AI and commercial tech.
• Customer-Centricity: A deep commitment to understanding and serving the needs of customers and partners, ensuring their experience is paramount.
• Collaboration & Transparency: Open communication, mutual respect, and a willingness to share knowledge and feedback across teams.
• Impact & Ownership: A focus on delivering tangible results and taking ownership of projects from conception to successful implementation.
• Data-Driven Decision Making: Relying on data and insights to guide design choices and measure success.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with Product Managers, Engineers, and Marketing to ensure holistic product development, aligning on vision, strategy, and execution.
• Design Critiques & Feedback: A culture of constructive feedback through regular design reviews and critique sessions to elevate the quality of work.
• Knowledge Sharing: Encouragement of sharing best practices, learnings, and insights through internal presentations, workshops, or documentation.
• Iterative Process: Embracing an iterative approach to design, where continuous improvement is driven by user feedback, data, and evolving business needs.

📝 Enhancement Note: The CCO Tech & AI focus suggests a team that values forward-thinking solutions, operational efficiency, and leveraging technology to drive commercial success. The culture likely emphasizes a balance between creative exploration and rigorous, data-backed execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Designing for a Services Marketplace and Partner Platform requires satisfying diverse user groups (customers, partners, internal teams) while driving specific business outcomes like retention and adoption.
• Integrating AI into User Experience: Effectively designing user interfaces and interactions for AI-powered features that are intuitive, trustworthy, and add real value, rather than being a gimmick.
• Navigating a Fast-Paced Environment: Adapting to rapid development cycles and evolving priorities in a high-growth tech company while maintaining high design quality.
• Cross-Functional Alignment: Ensuring consistent vision and execution across multiple departments (Product, Engineering, Marketing, CCO) with potentially different priorities.
• Defining New Product Areas: Shaping the design of entirely new platforms and services where user behaviors and expectations are still being established.

Learning & Development Opportunities:

• AI in Design: Opportunities to learn and apply cutting-edge AI/ML concepts in product design, understanding how to leverage these technologies for better user experiences and operational efficiency.
• Marketplace Dynamics: Gaining deep insights into the complexities of designing for marketplaces, partner ecosystems, and B2B SaaS platforms.
• Advanced UX/UI Techniques: Access to training, workshops, and conferences focused on the latest trends in user experience and interface design.
• Leadership Skills: Development opportunities for individuals looking to take on more responsibility, mentor peers, or lead design initiatives.
• Business Acumen: Close collaboration with CCO and product teams will foster a stronger understanding of business strategy, revenue generation, and operational excellence.

📝 Enhancement Note: The challenges are directly tied to the innovative nature of the role, particularly in designing for new platforms and integrating AI. The growth opportunities are substantial for a designer aiming to expand their expertise in both product design and commercial technology strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user experience needs with aggressive business goals. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and data-driven justification.)
• "How would you approach designing an AI-powered recommendation engine for our Services Marketplace to help customers find the right partners or services?" (Discuss user research, AI explainability, trust, and integration with existing flows.)
• "Tell me about a complex user journey you simplified. What was your process, and what metrics demonstrated success?" (Prepare a detailed case study from your portfolio, emphasizing problem decomposition and impact.)
• "How do you ensure your designs are not only functional but also visually engaging and aligned with brand identity?" (Prepare to discuss your approach to visual design, storytelling, and brand integration.)

Company & Culture Questions:

• "What excites you about monday.com and our mission to empower businesses?" (Research their current product, recent news, and company values.)
• "How do you approach collaboration with engineers and product managers who may have different priorities or perspectives?" (Highlight your communication style, empathy, and negotiation skills.)
• "What are your thoughts on designing for a B2B SaaS platform versus a B2C product?" (Show understanding of different user needs, business models, and design considerations.)
• "How do you stay updated on design trends, especially in AI and commercial technology?" (Mention specific resources, conferences, or communities.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly present the "Why" (problem), "What" (your role/solution), and "How" (process), culminating in the "So What" (impact/results).
• Show, Don't Just Tell: Use high-quality visuals, interactive prototypes, and clear explanations. Focus on your decision-making process and the rationale behind your design choices.
• Quantify Impact: Wherever possible, use numbers and metrics to demonstrate the success of your designs (e.g., increased conversion, reduced time-on-task, improved user satisfaction scores).
• Highlight Marketing & AI Aspects: Explicitly link your design choices to marketing goals and showcase any experience with AI integration or complex technological platforms.
• Be Prepared for Deep Dives: Anticipate detailed questions about every aspect of your presented projects, from initial research to final implementation.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only technically skilled but also possesses strong business acumen, strategic thinking, and a collaborative spirit, especially given the "CCO Tech & AI" focus. The ability to articulate design's direct impact on commercial success is paramount.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on monday.com's careers page.
• Tailor Your Resume: Optimize your resume to highlight keywords and responsibilities mentioned in the job description, such as "Product Design," "UX/UI," "Marketing Design," "AI," "Marketplace," "Partner Platform," "Agile," and "Collaboration." Quantify your achievements with specific metrics.
• Curate Your Portfolio: Ensure your portfolio is up-to-date and prominently features projects that demonstrate your UX/UI expertise, marketing design intuition, problem-solving skills for complex journeys, and experience with technology-driven solutions. Include a clear link on your resume and application.
• Prepare Your Case Studies: Select 2-3 key projects to discuss in detail during interviews. Be ready to walk through your process, design decisions, and the impact of your work, paying special attention to how you blended user needs with business and brand objectives.
• Research monday.com: Familiarize yourself with monday.com's Work OS, their current product offerings, recent company news, and their company culture. Understand their approach to AI and commercial operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.