Experience & Interface Designer - A26165

📍 Job Overview

Job Title: Experience & Interface Designer - A26165

Company: Activate Interactive Pte Ltd

Location: Singapore, Singapore

Job Type: CONTRACTOR

Category: UI/UX Design Operations

Date Posted: 2026-05-11

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop intuitive, accessible, and consistent user interfaces and experiences for a critical Agency Service Portal.

• Translate product requirements and user insights into tangible design artifacts, including wireframes, prototypes, and high-fidelity mockups.

• Contribute to and maintain a robust design system, ensuring visual consistency and scalability across all touchpoints.

• Collaborate closely with product managers, engineers, and stakeholders to integrate design solutions seamlessly into the product development lifecycle.

📝 Enhancement Note: This role is focused on the operational aspect of design within a technology consultancy, specifically for client-facing portals. The emphasis on "Agency Service Portal" and "citizen-facing digital services" suggests a need for designs that are not only aesthetically pleasing but also highly functional, accessible, and adhere to potentially stringent government or public sector standards. The contractor status implies a project-based engagement, requiring a strong portfolio showcasing end-to-end design process and delivery.

📈 Primary Responsibilities

• Conceptualize and create detailed wireframes, user flows, and interactive prototypes for the Agency Service Portal, effectively communicating design intent and interaction logic.

• Develop high-fidelity UI mockups and design specifications that align with product strategy, user needs, and technical feasibility.

• Champion the design system by creating, updating, and maintaining UI components, style guides, and best practices to ensure visual coherence and brand consistency.

• Collaborate with cross-functional teams, including Product Management and Engineering, to refine design concepts, provide feedback, and ensure accurate implementation of designs.

• Participate actively in design critiques, user testing sessions, and stakeholder reviews, iterating on designs based on feedback and data-driven insights.

• Maintain comprehensive design documentation, including component libraries and design playbooks, to enhance organizational design capabilities and facilitate knowledge transfer.

• Ensure designs adhere to accessibility standards (e.g., WCAG) and are responsive across various devices and screen sizes.

📝 Enhancement Note: The responsibilities highlight a blend of creative design execution and operational design system management. The emphasis on "translating product requirements and user insights" and "integrating design solutions into the product roadmap and development lifecycle" points to a role that is deeply embedded within the product development process, requiring strong communication and collaboration skills to ensure design intent is realized effectively.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles requiring a strong understanding of design principles and user-centered methodologies. Equivalent practical experience will also be considered.

Experience: 3-5 years of progressive experience in interface design, UX/UI design, product design, or a closely related field, with a proven track record of delivering user-centered digital products.

Required Skills:

• UI Design & Visual Design: Strong command of visual design principles, including typography, color theory, layout, hierarchy, and iconography.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes to articulate user flows and interaction designs.

• Design System Management: Experience in building, contributing to, or maintaining design systems and component libraries for consistency and scalability.

• Figma Proficiency: Expert-level skills in Figma for all stages of the design process, including wireframing, prototyping, and design system governance.

• Collaboration Tools: Hands-on experience with Jira for task management and Confluence for documentation and knowledge sharing.

• User-Centered Design: Solid understanding of user-centered design principles and methodologies.

• Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale to diverse stakeholders.

• Cross-functional Collaboration: Proven ability to work effectively with product managers, engineers, and other cross-functional teams.

Preferred Skills:

• Public Sector/Citizen-Facing Design: Experience designing digital services for government agencies or public sector organizations.

• Agile/Scrum Methodologies: Familiarity with Agile development environments and participation in product development sprints.

• Adobe Creative Suite: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for advanced visual asset creation and manipulation.

• Front-End Development Concepts: Basic understanding of HTML, CSS, and JavaScript (including frameworks like Angular, jQuery) to enhance collaboration with developers.

• Design Tokens & Theming: Knowledge of design tokens, theming capabilities, and scalable design system architecture.

📝 Enhancement Note: The emphasis on Figma, Jira, and Confluence, alongside strong visual design and prototyping skills, points to a need for a designer who can operate efficiently within a modern digital product development workflow. The preferred skills indicate a preference for candidates who can hit the ground running on complex, potentially government-related projects and can bridge the gap between design and development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end design process showcasing problem identification, user research, ideation, wireframing, prototyping, UI design, and final implementation oversight.

• Include case studies that highlight contributions to or creation of design systems, component libraries, and style guides, with clear examples of how these improved consistency and efficiency.

• Showcase proficiency in Figma, illustrating complex prototyping, interactive components, and design system management features used.

Process Documentation:

• Provide examples of how you have documented design specifications, user flows, and interaction patterns for engineering teams.

• Illustrate your approach to collaborating with product managers and engineers, including how you manage feedback and iterate on designs within a development lifecycle.

• Demonstrate experience in maintaining and updating design documentation, component libraries, and design playbooks to ensure ongoing relevance and accuracy.

📝 Enhancement Note: For a UI/UX Designer role, especially one involving design systems and collaboration with engineering, a portfolio is crucial. It should not just show pretty pictures but a clear, repeatable process for how designs are conceived, developed, and implemented. The emphasis on Figma and design systems suggests that candidates should be prepared to walk through their Figma files and demonstrate their understanding of scalable design solutions.

💵 Compensation & Benefits

Salary Range: As this is a contractor position in Singapore, and a specific range is not provided, the estimated salary for an Experience & Interface Designer with 3-5 years of experience in Singapore typically falls within the range of SGD 4,500 - SGD 7,500 per month, depending on the specific project scope, duration, and the candidate's demonstrated skill set.

Benefits:

• Fun Working Environment: Implies a dynamic and engaging workplace culture.

• Employee Wellness Program: Support for employee health and well-being.

• Exposure to Government Projects: Opportunity to work on impactful projects within Singapore Government Agencies.

• Structured Development Framework & Growth Opportunities: Access to a defined career development path and learning opportunities, recognized by awards like "SHRI 2025 Gold winner" for Learning & Development; Coaching & Mentoring.

Working Hours: The standard working hours for a full-time contractor role in Singapore are typically 40 hours per week, Monday to Friday. Flexibility may be offered depending on project needs and team agreements, but the core expectation is full-time engagement.

📝 Enhancement Note: The salary estimate is based on common market rates for contract UX/UI designers in Singapore with the specified experience level. The benefits, particularly the "SHRI 2025 Gold winner" award, suggest a strong commitment to employee growth and development, which is a significant differentiator for operations-focused roles that often require continuous learning.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy, Application Development (Mobile & Web), Cloud Technology. Activate Interactive Pte Ltd specializes in providing end-to-end application development and cloud solutions to empower clients, with a focus on enhancing business efficiency and positively impacting lives through technology.

Company Size: The LinkedIn data indicates a company size of 51-200 employees. This suggests a mid-sized organization that likely offers a balance between structured processes and the agility to innovate and adapt quickly. For operations professionals, this often means a less bureaucratic environment with more direct impact, but also a need for individuals who can establish and refine processes as the company grows.

Founded: Founded in 2012. This indicates nearly a decade of experience in the technology consultancy space, suggesting a stable foundation with established practices while still being dynamic enough to embrace new technologies and client needs.

Team Structure:

• The design team likely operates within project-based pods, collaborating closely with product managers and development teams. As a technology consultancy, teams are typically structured around client projects.

• Reporting lines would likely be to a Design Lead or Head of Design (if one exists), with direct day-to-day collaboration with Project Managers and Engineering Leads for specific client engagements.

Methodology:

• Data Analysis: Designs are informed by user insights, product requirements, and potentially analytics from existing systems to drive data-driven design decisions.

• Agile Development: While not explicitly stated for design, the preferred skills mention familiarity with Agile, suggesting that design processes will be integrated within Agile sprints, requiring iterative design and rapid feedback loops.

• Process Optimization: The focus on design systems and component libraries inherently drives process optimization by ensuring reusability, consistency, and faster development cycles.

Company Website: https://www.activate.sg/

📝 Enhancement Note: The company's focus on "positively impacting the lives of people around us and the environment" through technology suggests a mission-driven culture that may appeal to operations professionals looking for purpose in their work. The mid-size and consultancy nature imply a dynamic environment where process improvement and standardization are key to scaling services effectively.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within the design operations spectrum. It requires a solid foundation of 3-5 years of experience, independence in executing design tasks, and the ability to contribute to strategic design initiatives like design systems. The focus is on skilled execution and operationalizing design best practices within project teams and for client deliverables.

Reporting Structure: The designer will likely report to a Design Lead or a Project Manager for specific client engagements, with dotted-line reporting to a functional design manager if the company has a dedicated design department structure. Direct collaboration with Product Managers and Engineering Leads is a key aspect of the daily workflow.

Operations Impact: The designer's impact is crucial for enhancing client business efficiency and user satisfaction through well-designed applications. By creating intuitive interfaces and robust design systems, they directly contribute to the usability, adoption, and perceived quality of the client's digital products, thereby influencing client satisfaction and Activate Interactive's reputation.

Growth Opportunities:

• Specialization: Deepen expertise in design systems, accessibility, or a specific industry vertical (e.g., public sector digital services).

• Leadership: Progress to a Senior Designer role, mentoring junior designers, leading design initiatives, or managing design projects.

• Process Improvement: Take ownership of refining design workflows, contributing to the company's design methodology, and potentially leading the expansion of the design system.

• Client Engagement: Develop stronger client-facing communication and presentation skills, potentially leading design discovery workshops or client presentations.

📝 Enhancement Note: For operations professionals, understanding the growth trajectory is key. This role offers a pathway to more senior design roles, specialized expertise, or even leadership within design operations, particularly in a consultancy where process refinement is highly valued. The "SHRI 2025 Gold winner" award points to structured learning and development, reinforcing the growth potential.

🌐 Work Environment

Office Type: The role is described as "On-site" and located in Singapore. This suggests a traditional office setting where in-person collaboration and adherence to office protocols are expected. As a technology consultancy, the office environment is likely modern, equipped with the necessary technology and collaborative spaces.

Office Location(s): Singapore, with potential project involvement in Malaysia and Indonesia noted in the company description. The specific office location in Singapore would be the primary work environment.

Workspace Context:

• The workspace is expected to facilitate collaboration, with meeting rooms, whiteboarding areas, and potentially open-plan seating arrangements designed to encourage interaction among team members and with clients.

• Access to standard design software and hardware (e.g., powerful workstations, high-resolution monitors) is assumed, along with robust internet connectivity for cloud-based tools and communication.

• Opportunities for direct interaction with design, product, and engineering teams are high, fostering a dynamic and knowledge-sharing environment.

Work Schedule: The standard work schedule is likely Monday to Friday, 40 hours per week, aligning with typical business operations in Singapore. However, project deadlines and client needs within a consultancy can sometimes necessitate flexible working hours or occasional extended work to meet critical milestones.

📝 Enhancement Note: The on-site requirement is significant for operations roles, emphasizing the importance of in-person collaboration, team cohesion, and potentially direct client interaction within the Singapore office. This environment is conducive to the structured workflows and direct communication often valued in operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience, skills, and alignment with the role's requirements.

• Technical/Design Assessment: This may involve a portfolio review session where you present your work, discuss your design process, and answer questions about your projects. A design challenge or take-home assignment related to UI/UX design for a portal could also be part of this stage.

• Team/Stakeholder Interviews: Meetings with potential team members (designers, product managers, engineers) to evaluate your collaboration style, problem-solving approach, and cultural fit within the team and Activate Interactive.

• Final Interview: A discussion with a hiring manager or senior leader to finalize assessment of your qualifications and fit for the contract role.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio logically, starting with an overview of your experience and then presenting 2-4 in-depth case studies.

• Tell a Story: For each case study, clearly articulate the problem you were solving, your role and responsibilities, the design process you followed, key decisions and rationale, challenges encountered, and the final outcome or impact. Use visuals effectively to illustrate your points.

• Highlight Process: Emphasize your understanding of user-centered design, wireframing, prototyping, and UI design, especially showcasing your Figma proficiency.

• Design System Focus: If you have experience with design systems, dedicate a section or case study to demonstrating your contributions, including component examples, style guides, and how you ensured consistency.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success of your designs.

• Tailor to the Role: Ensure your portfolio includes examples relevant to portal design, citizen-facing services, or similar complex digital platforms.

Challenge Preparation:

• Be prepared to discuss your approach to designing for accessibility and responsiveness.

• Anticipate questions about how you collaborate with engineers and product managers, especially regarding design handoff and iteration.

• Review common UI/UX challenges for service portals or government-facing applications.

• Practice articulating your design decisions clearly and concisely, focusing on the "why" behind your choices.

📝 Enhancement Note: The portfolio is the most critical component for this role. Candidates must be ready to present detailed case studies that demonstrate not just aesthetic skills but a robust, systematic approach to design, especially concerning design systems and collaborative development processes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and design system management. Expect to demonstrate advanced proficiency.

• Adobe Creative Suite: (Preferred) Photoshop, Illustrator for advanced visual asset creation and manipulation.

Analytics & Reporting:

CRM & Automation:

• Jira: Essential for task tracking, sprint planning, and bug reporting within the development workflow.

• Confluence: Critical for documentation, design specifications, knowledge base, and design system playbooks.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The emphasis on Jira and Confluence indicates that the designer must be integrated into the team's project management and documentation workflows, treating design assets and specifications as integral parts of the project lifecycle.

👥 Team Culture & Values

Operations Values:

• Innovation & Impact: A drive to use technology to create positive impacts, aligning with the company's mission.

• Quality & Cost-Effectiveness: A commitment to delivering high-quality application development solutions that are also efficient for clients.

• Continuous Learning & Development: A culture that fosters growth, as evidenced by their "SHRI 2025 Gold winner" award, encouraging employees to realize their full potential.

• Collaboration: Emphasis on teamwork and cross-functional partnerships to achieve project success.

• User-Centricity: A focus on designing for the end-user, ensuring intuitive and accessible experiences.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers and engineers, participating in development cycles and contributing to shared project goals.

• Iterative Feedback: An environment where design critiques and stakeholder feedback are actively sought and incorporated to refine designs.

• Knowledge Sharing: The use of Confluence and the emphasis on design documentation suggest a culture that values sharing knowledge and best practices across teams.

📝 Enhancement Note: The company's stated values and the recognition for learning and development suggest an environment where operations professionals can expect to be challenged, supported in their growth, and encouraged to contribute to process improvements. The collaborative style is essential for a consultancy setting where project success relies on integrated teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with Design Best Practices: Navigating diverse client requirements while ensuring designs are user-centered, accessible, and maintainable.

• Integration within Agile Frameworks: Adapting design processes to fit within fast-paced Agile development cycles, requiring flexibility and rapid iteration.

• Maintaining Design System Scalability: Ensuring the design system can evolve and accommodate new features and client-specific needs without becoming unwieldy.

• Cross-functional Communication: Effectively articulating design rationale and technical constraints to non-design stakeholders and engineers.

Learning & Development Opportunities:

• Design System Expertise: Opportunity to become a subject matter expert in design systems, potentially leading its evolution.

• Public Sector Design: Gaining specialized experience in designing for government or citizen-facing services, which has unique requirements and impact.

• Mentorship: Access to structured mentorship and coaching programs, as indicated by their awards, supporting career advancement.

• Technology Exposure: Working with various clients and projects provides exposure to different technology stacks and industry challenges.

📝 Enhancement Note: The challenges presented are typical for mid-level design operations roles in a consultancy. The growth opportunities are significant, particularly around specialized design system work and public sector projects, supported by the company's stated commitment to learning and development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a complex service portal. How would you ensure it's intuitive and accessible?" (Focus on user research, wireframing, prototyping, and accessibility best practices.)

• "How do you approach collaborating with product managers and engineers to ensure design intent is accurately translated into the final product?" (Highlight your experience with design handoff, iterative feedback, and using tools like Jira/Confluence.)

Company & Culture Questions:

• "What interests you about Activate Interactive and our work, particularly in the public sector?" (Research the company's mission, recent projects, and values.)

• "How do you see your skills contributing to our goal of positively impacting people's lives through technology?" (Connect your design philosophy to their mission.)

Portfolio Presentation Strategy:

• Start with Impact: Begin by briefly summarizing your most relevant projects and overall experience, highlighting key achievements.

• Deep Dive into 2-3 Case Studies: For each case study, clearly outline the problem, your role, the process, key decisions, and the outcome. Use visuals to support your narrative.

• Showcase Figma Skills: Be prepared to share your Figma file or specific examples of complex prototypes, component usage, and design system elements.

• Focus on Process & Rationale: Emphasize why you made certain design choices, linking them back to user needs, business goals, and design principles.

• Address Design Systems: If applicable, clearly explain your contributions to design systems, including their structure, benefits, and how you maintained them.

• Be Ready for Technical Questions: Anticipate questions about accessibility, responsiveness, and collaboration with developers.

📝 Enhancement Note: Interview preparation should heavily emphasize demonstrating a structured design process, strong Figma skills, and the ability to integrate into a collaborative, client-focused team environment. The "SHRI 2025 Gold winner" award is a strong indicator of the company's investment in employee growth, so highlighting your own learning mindset will be beneficial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select 2-4 of your strongest case studies that best highlight your UI/UX design skills, Figma proficiency, experience with design systems, and any relevant portal or public sector design work. Ensure each case study clearly outlines the problem, your process, your specific contributions, design decisions, and outcomes.

• Optimize Your Resume: Tailor your resume to emphasize your 3-5 years of experience in interface and UX/UI design, highlighting specific achievements and quantifying results where possible. Ensure keywords like "Figma," "UI Design," "UX Design," "Design Systems," "Wireframing," "Prototyping," "Jira," and "Confluence" are present.

• Prepare Your Presentation: Practice walking through your portfolio, focusing on clear communication, strong rationale for design decisions, and demonstrating your understanding of user-centered design and collaboration. Be ready to discuss your experience with design systems and accessibility.

• Research Activate Interactive: Familiarize yourself with the company's mission, client types, and values. Understand their focus on technology consultancy, application development, and positive impact through technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.