EverPro - Product Designer (Remote, Canada)

📍 Job Overview

Job Title: Product Designer (Growth Focus)

Company: EverCommerce

Location: Remote (Canada)

Job Type: Full-Time

Category: Product Design, Growth Operations

Date Posted: March 16, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote (Canada)

🚀 Role Summary

• Spearhead growth initiatives by designing user-centric experiences that drive activation, retention, and expansion within the Invoice Simple product.

• Leverage data analytics, user research, and A/B testing to inform design decisions and optimize key user flows, ensuring measurable impact on business objectives.

• Collaborate cross-functionally with Product Management, Engineering, Marketing, and Data teams to translate product-led growth strategies into tangible design solutions.

• Contribute to the evolution of a shared design system, ensuring consistency, scalability, and efficiency across all product touchpoints.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on "Growth," "activation, retention, and expansion," and "data-informed" design strongly suggests a role within a Growth Operations or Product-Led Growth (PLG) team. The responsibilities and required skills align with optimizing conversion funnels, user onboarding, and feature adoption, which are core functions of growth-focused operations.

📈 Primary Responsibilities

• Design and iterate on user onboarding flows to accelerate time-to-value and facilitate the user's first successful invoice creation.

• Enhance activation moments, paywall strategies, feature education modules, and upgrade paths to drive user engagement and monetization.

• Identify and eliminate friction points within critical user journeys, including but not limited to invoice creation, payment setup, and recurring billing management.

• Partner with Growth and Marketing teams to conceptualize and implement effective in-app messaging, lifecycle marketing touchpoints, and promotional campaigns.

• Treat every user interaction as a strategic opportunity to improve clarity, build user confidence, and increase conversion rates across all product touchpoints.

• Translate product hypotheses into well-defined A/B tests and product experiences, working closely with Product Managers and Data Analysts.

• Utilize analytics platforms, session recording tools, and user research methodologies to gather insights that inform iterative design improvements.

• Conduct lightweight user research, usability testing, and prototype validation to gather qualitative feedback and validate design directions.

• Synthesize complex qualitative and quantitative data into actionable design strategies and clear problem statements, ensuring solutions are data-informed.

• Collaborate intimately with Engineering teams to ensure design feasibility, scalability, and efficient implementation within an agile development framework.

• Contribute to and maintain the company's shared design system, ensuring adherence to established patterns and guidelines.

• Present design work and strategic rationale clearly and persuasively to stakeholders, effectively incorporating feedback while maintaining a cohesive vision.

• Uphold a high standard for usability, functional consistency, and visual polish across all designed experiences.

📝 Enhancement Note: The responsibilities clearly delineate a focus on growth metrics and user lifecycle optimization, going beyond standard UI/UX design to include strategic product-led growth initiatives. The emphasis on A/B testing, conversion optimization, and data analysis indicates a strong operational component to this design role.

🎓 Skills & Qualifications

Education:

Experience:

• 3–5 years of professional experience in digital product design, with a preference for mobile and/or web-based SaaS applications.

• Demonstrated experience in designing user onboarding, activation funnels, or monetization strategies.

• Proven understanding and application of product-led growth (PLG) principles and methodologies.

• Comfort and proficiency in leveraging analytics and data (e.g., user behavior data, A/B test results) to guide design decisions.

• Experience working collaboratively within an agile development environment, partnering closely with Product Managers and Engineers.

Required Skills:

• UX/UI Design: Expertise in user experience (UX) principles, user interface (UI) design, and interaction design.

• Growth Design: Proven ability to design for activation, retention, and expansion, with a focus on conversion optimization.

• Data Analysis & Interpretation: Skill in using data (analytics, user research, A/B test results) to inform design decisions and measure impact.

• Figma Proficiency: Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity design.

• Design Systems: Experience working with and contributing to design systems, ensuring UI consistency and scalability.

• A/B Testing & Experimentation: Understanding of experimental design and ability to translate hypotheses into testable product experiences.

• Agile Methodologies: Familiarity with agile development processes and cross-functional team collaboration.

• Problem Framing: Ability to articulate clear problem statements and synthesize insights into actionable design directions.

Preferred Skills:

• Experience designing for small businesses, freelancers, or service professionals.

• Background in subscription-based products, payment gateways, or pricing strategy experimentation.

• Direct experience running or actively supporting A/B tests and growth experiments.

• Familiarity with specialized tools such as UserTesting.com, Cursor, or Claude Code for enhanced design and development workflows.

📝 Enhancement Note: The required skills clearly emphasize a blend of core design competencies with a strong operational focus on growth metrics, data utilization, and agile collaboration. The "Growth Design," "Data Analysis & Interpretation," and "A/B Testing & Experimentation" skills are critical for success in this role, differentiating it from a general product designer position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Growth Case Studies: Showcase 2-3 detailed case studies demonstrating your experience in designing for activation, retention, or expansion. Clearly articulate the problem, your design process, the solutions implemented, and crucially, the measurable impact (e.g., conversion rate improvements, engagement increases).

• UX Thinking & Problem Solving: Include examples that illustrate your ability to understand complex user problems, conduct research, and develop intuitive solutions.

• UI Design & Polish: Present clean, well-crafted UI designs that reflect a high standard of visual design and attention to detail.

• System Contribution (Optional but Recommended): If applicable, demonstrate experience contributing to or working within a design system, highlighting how you ensured consistency and scalability.

• Data-Informed Design: Highlight instances where data (analytics, A/B tests, user feedback) directly influenced your design decisions and the subsequent outcomes.

Process Documentation:

• Candidates are expected to be able to articulate their design process, from initial discovery and problem framing through to solution design, testing, and iteration.

• Demonstrate how you translate hypotheses into actionable design sprints and collaborate with engineering for efficient implementation.

• Be prepared to discuss how you measure the success of your designs using relevant metrics and analytics tools.

📝 Enhancement Note: For a growth-focused design role, portfolios should emphasize quantifiable results and process. Candidates should be ready to walk through how they used data and experimentation to drive specific business outcomes through their designs, aligning with operational efficiency and ROI.

💵 Compensation & Benefits

Salary Range:

• $100,000 - $115,000 CAD per year.

• Note: This range is a target base compensation and may vary based on factors such as local market conditions, candidate experience, expertise, and specific location within Canada.

Benefits:

• Flexibility: Choice of in-office, remote, or hybrid work arrangement within Canada.

• Wellness: Robust wellness benefits package, including an annual wellness stipend.

• Time Off: Flexible and generous Paid Time Off (FTO), a paid volunteer day, and two floating holidays.

• Financial Growth: Employee Stock Purchase Program (ESPP).

• Retirement Savings: Registered Retirement Savings Plan (RRSP) with a 4% company match.

Working Hours:

• Standard full-time hours are expected, likely around 40 hours per week. Given the remote and global nature of the team, some flexibility may be required to accommodate cross-time zone collaboration.

📝 Enhancement Note: The salary range is provided in CAD for a Canadian remote role. The benefits listed are competitive and align with what a growth-focused tech company might offer to attract and retain talent, with a particular emphasis on wellness and financial well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software, Business Services, SaaS (specifically serving small and medium-sized businesses). EverCommerce operates in the vertical SaaS market, providing software solutions that help businesses manage and grow.

Company Size: While not explicitly stated in the provided data, EverCommerce is a large organization, indicated by its numerous brands and global presence. This implies a structured environment with established processes but also opportunities for impact within specific product teams.

Founded: EverCommerce was founded in 2014. This suggests a company with a solid history and established market presence, likely with mature operational frameworks.

Team Structure:

• The Product Designer will be part of the Invoice Simple product team, which is a brand under EverCommerce.

• This team operates within a Product-Led Growth (PLG) model, emphasizing user experience and product adoption as key drivers of growth.

• The role requires close collaboration with Product Managers, Engineers, Marketing Specialists, and Data Analysts, indicating a cross-functional, team-oriented environment.

Methodology:

• Data-Informed Decision Making: The team heavily relies on quantitative data (analytics, A/B tests) and qualitative insights (user research) to guide product strategy and design.

• Agile Development: Work is conducted in an agile framework, prioritizing iterative development, continuous feedback, and rapid deployment of features and experiments.

• Experimentation Culture: A core tenet is a willingness to experiment, test hypotheses, and learn from both successes and failures to drive continuous improvement.

• User-Centricity: Despite the data-driven approach, the ultimate goal is to solve real-world problems for small business owners, ensuring designs are intuitive and valuable.

Company Website: https://www.evercommerce.com/ (General EverCommerce site; Invoice Simple likely has its own product site)

📝 Enhancement Note: Understanding EverCommerce's focus on vertical SaaS and PLG is crucial. This means the design role is inherently tied to business outcomes and operational efficiency, not just aesthetics. The culture is likely fast-paced, data-driven, and collaboration-heavy.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level, typically requiring 3-5 years of experience. It offers a significant opportunity to specialize in the high-demand field of Growth Design and Product-Led Growth. The responsibilities suggest a high degree of autonomy and impact on key business metrics.

Reporting Structure: The Product Designer will likely report to a Design Manager or Head of Product within the Invoice Simple business unit. They will work closely with Product Managers, Engineers, and Data Analysts, forming a core growth team.

Operations Impact: The primary impact of this role is directly tied to revenue generation and business growth through optimized user acquisition, activation, retention, and expansion. Success will be measured by improvements in conversion rates, user engagement, subscription upgrades, and overall customer lifetime value. This is a classic example of how design operations can directly influence GTM strategy and financial performance.

Growth Opportunities:

• Specialization in Growth Design: Deepen expertise in product-led growth strategies, experimentation, and data-informed design, becoming a sought-after specialist in the field.

• Leadership Potential: With proven success, opportunities may arise to lead design efforts for specific growth initiatives, mentor junior designers, or move into a Senior Product Designer role.

• Cross-Functional Skill Development: Gain extensive experience collaborating with and understanding the needs of Product Management, Engineering, Marketing, and Data teams, broadening overall business acumen.

• Industry Exposure: Work with a variety of SaaS products within the EverCommerce portfolio, gaining exposure to different business models and user needs.

📝 Enhancement Note: This role is a stepping stone into specialized Product-Led Growth and Growth Operations. Success here can lead to senior design roles focused on growth, or potentially transitions into product management or growth strategy roles, given the operational and data-driven nature of the work.

🌐 Work Environment

Office Type: The company offers flexibility: employees can choose to work in-office (if near a physical location), 100% remotely, or a hybrid model. This caters to diverse working preferences.

Office Location(s): While the role is remote within Canada, EverCommerce has offices in various locations (e.g., Toronto, Vancouver, Denver headquarters). Occasional travel to these offices for meetings or collaboration may be required.

Workspace Context:

• Remote-First Culture: The company is accustomed to distributed teams and remote work, implying strong digital collaboration tools and practices.

• Collaborative Environment: Expect frequent virtual collaboration sessions, design critiques, and cross-functional meetings to ensure alignment and shared understanding.

• Tooling: Access to standard design and collaboration tools (Figma, communication platforms, project management software) will be essential.

Work Schedule: A standard 40-hour work week is typical, with flexibility potentially available. However, given the global distribution of teams, some overlap with core working hours in North America will be necessary for effective collaboration.

📝 Enhancement Note: The emphasis on remote work and distributed teams means that strong written and verbal communication skills, proactive engagement, and comfort with digital collaboration tools are paramount for success in this environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct a brief phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Design Challenge: Expect a more in-depth session where you present your portfolio, discussing your design process, problem-solving approach, and measurable impact. This may be followed by a design challenge (e.g., a take-home exercise or a live design sprint) focused on growth-related scenarios.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially Marketing or Data team members to assess collaboration skills and understanding of the product development lifecycle.

• Hiring Manager Interview: A final discussion with the hiring manager to delve deeper into your experience, career aspirations, and alignment with the team's goals.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the business problem, your specific contribution, the design solutions, and most importantly, the quantifiable results achieved (e.g., percentage increase in activation, reduction in churn, uplift in conversion). Use metrics and data prominently.

• Tell a Story: Structure your case studies to narrate a clear journey from problem identification to solution and outcome. Explain your thought process, the trade-offs you considered, and why you made specific design choices.

• Highlight Growth Skills: Emphasize projects where you directly influenced growth metrics, designed onboarding flows, or worked on monetization strategies. Showcase your understanding of product-led growth principles.

• Demonstrate Process: Be ready to walk through your workflow, including research methods, ideation techniques, prototyping, and how you incorporated feedback and data.

• Figma & Design Systems: Be prepared to discuss your proficiency with Figma and your experience with design systems.

Challenge Preparation:

• Growth Mindset: Approach any design challenge with a growth-oriented perspective. Think about how to drive user activation, engagement, and conversion within the given constraints.

• Data-Informed Approach: If given data or metrics, use them to inform your decisions. If not, articulate how you would gather data to validate your proposed solutions.

• Prioritization: Be prepared to discuss trade-offs and prioritize features or design solutions based on potential impact and effort.

• Clear Communication: Clearly articulate your assumptions, design rationale, and proposed solutions. Practice presenting your work concisely and persuasively.

📝 Enhancement Note: The interview process for a growth-focused role will heavily scrutinize the candidate's ability to drive measurable business outcomes. The portfolio and any design challenges should directly reflect this capability, showcasing data-driven decision-making and a clear understanding of growth funnels.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool for UI/UX work. Proficiency is essential for wireframing, interactive prototyping, and collaboration.

• Design System: Experience working within and contributing to a component-based design system for consistent and scalable product development.

• Collaboration Tools: Platforms like Slack, Microsoft Teams, or similar for daily communication and team interaction.

• Project Management Tools: Tools such as Jira, Asana, or Trello for task management and tracking progress within agile sprints.

Analytics & Reporting:

• Web/Product Analytics Tools: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar to track user behavior, funnel progression, and feature adoption.

• Session Recording Tools: Familiarity with tools like Hotjar, FullStory, or Pendo for understanding user interactions and identifying friction points.

• A/B Testing Platforms: Experience with platforms like Optimizely, VWO, or in-house experimentation frameworks to design, implement, and analyze A/B tests.

CRM & Automation:

• While not a primary tool for a Product Designer, understanding how product usage data flows into CRM systems (like Salesforce) or marketing automation platforms can be beneficial for understanding the broader customer journey.

📝 Enhancement Note: The tool stack emphasizes design execution (Figma, Design Systems) and the crucial operational components of growth: analytics, experimentation, and user behavior analysis. Familiarity with these tools is key to being data-informed and driving measurable impact.

👥 Team Culture & Values

Operations Values:

• Data-Driven Impact: A strong emphasis on using data to inform decisions and measure the success of initiatives, ensuring that design efforts directly contribute to business objectives.

• Customer Centricity: A commitment to understanding and solving the real-world problems of small business owners, ensuring product designs are intuitive, valuable, and easy to use.

• Experimentation & Learning: A culture that encourages testing new ideas, learning from results (both successes and failures), and continuously iterating to improve the product.

• Collaboration & Transparency: Open communication and close teamwork across functions (Product, Engineering, Marketing, Data) are vital for success.

• Efficiency & Scalability: Designing solutions that are not only effective but also scalable and maintainable within the product ecosystem and design system.

Collaboration Style:

• Cross-Functional Partnership: The role is built on deep collaboration with Product Managers for strategy, Engineers for implementation, and Data Analysts for insights and measurement.

• Iterative Feedback Loops: Expect regular feedback sessions, design critiques, and sprint reviews to ensure alignment and continuous improvement.

• Knowledge Sharing: A culture that values sharing best practices, learnings from experiments, and insights gained from user research across teams.

📝 Enhancement Note: The company's values likely reflect a blend of operational rigor (data, efficiency) with a customer-focused, experimental approach, typical of successful PLG organizations. Collaboration is key to navigating the complexities of growth initiatives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Short-Term Experiments with Long-Term Vision: Successfully implementing quick experiments to drive immediate growth while ensuring they align with and contribute to the overall product strategy and long-term user experience.

• Data Interpretation Complexity: Effectively synthesizing insights from various data sources (analytics, user feedback, A/B test results) to make sound design decisions, especially when data may be ambiguous or conflicting.

• Cross-Functional Alignment: Navigating priorities and ensuring buy-in from multiple stakeholders (Product, Engineering, Marketing, Sales) on growth initiatives.

• Designing for Diverse User Needs: Catering to the needs of small business owners who may have varying technical proficiencies and business requirements.

Learning & Development Opportunities:

• Deep Dive into Product-Led Growth: Become an expert in PLG strategies, user onboarding optimization, and conversion rate optimization (CRO) through hands-on experience.

• Data Analytics & Experimentation Skills: Enhance skills in product analytics, A/B testing methodologies, and interpreting experiment results to drive product decisions.

• Cross-Functional Expertise: Develop a strong understanding of how design, product, engineering, and marketing functions interrelate and contribute to business growth.

• Contribution to Design Systems: Gain experience in evolving and maintaining design systems, a valuable skill for any product designer.

• Industry Exposure: Work within a large, diversified SaaS company (EverCommerce) with opportunities to learn about various business verticals.

📝 Enhancement Note: The challenges are inherent to growth-focused roles, requiring a strategic mindset, strong analytical skills, and effective collaboration. The growth opportunities are significant for anyone looking to specialize in a high-impact area of product development and operations.

💡 Interview Preparation

Strategy Questions:

• Growth Strategy: "How would you approach designing an onboarding flow for a new Invoice Simple user to maximize activation within their first 24 hours?" (Focus on user journey mapping, identifying key activation events, and potential friction points).

• Experimentation Design: "Imagine we want to test a new feature that encourages users to upgrade to a paid plan. Outline your process for designing this experiment, including hypotheses, key metrics, and potential design solutions." (Demonstrate understanding of A/B testing principles, metric selection, and user psychology).

• Data-Informed Design: "Describe a time you used data or user research to significantly change your design direction. What was the data, what was your original idea, and what was the outcome?" (Highlight your ability to be objective and let data guide decisions).

Company & Culture Questions:

• "What do you know about EverCommerce and its mission to serve small businesses?" (Show you've done your research on the company's market position and customer focus).

• "How do you approach collaboration with engineers and product managers in an agile environment?" (Emphasize your communication style, problem-solving approach, and respect for team roles).

Portfolio Presentation Strategy:

• Quantify Everything: For each case study, lead with the results. "We increased invoice creation by X%," or "We reduced onboarding drop-off by Y%."

• Show, Don't Just Tell: Use visuals effectively to illustrate your design process, key screens, and the final solution. Use annotations to explain your choices.

• Focus on Growth Metrics: Select portfolio pieces that best demonstrate your ability to impact activation, retention, or expansion. If you don't have direct "growth" examples, frame existing UX projects around how they improved user engagement or task completion efficiency, which indirectly drives growth.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your decision-making process, the challenges you faced, and how you iterated based on feedback or data.

• Connect to the Role: Explicitly link your experience and portfolio examples to the requirements of this specific "Growth-Focused Product Designer" role at EverCommerce.

📝 Enhancement Note: Interview preparation should heavily emphasize the "growth" and "data-informed" aspects. Candidates need to prove they can design for business outcomes, not just user satisfaction, and articulate this through their portfolio and interview responses.

📌 Application Steps

To apply for this operations-aligned design position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 strong case studies that demonstrate your experience with growth, activation, user onboarding, or conversion optimization. Quantify the impact of your designs with specific metrics.

• Resume Optimization: Ensure your resume clearly articulates your experience with product-led growth, A/B testing, data analysis, and cross-functional collaboration. Use keywords from the job description such as "growth design," "activation," "retention," "data-informed," and "Figma."

• Interview Preparation: Practice presenting your portfolio with a focus on quantifiable results and your growth-oriented design process. Prepare to discuss your approach to experimentation and data analysis.

• Company Research: Research EverCommerce's mission, its various SaaS products (especially Invoice Simple), and its commitment to serving small businesses. Understand their product-led growth approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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