EMEA Product Designer

📍 Job Overview

Job Title: EMEA Product Designer

Company: Gong.io

Location: Dublin, Leinster, Ireland

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-01-20

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive user experience and design for a key product area within Gong's Revenue AI Operating System, focusing on creating innovative and user-centered digital experiences.

• Develop and deliver detailed user interface designs, wireframes, and prototypes, translating complex user needs into elegant and intuitive solutions.

• Act as a user advocate, embedding user-centered design principles throughout the product development lifecycle to ensure exceptional UX that delights customers.

• Collaborate closely with product managers, engineers, and other stakeholders to bring innovative product concepts to life, ensuring seamless integration of design and functionality.

• Contribute to the development, management, and refinement of UI pattern libraries and design guidelines, ensuring consistency and scalability across the product suite.

📝 Enhancement Note: This role is positioned within a company focused on AI-driven revenue intelligence, emphasizing the importance of designing for complex B2B SaaS applications. The "EMEA Product Designer" title and mention of travel to Israel suggest a need for cross-cultural design sensitivity and a broad understanding of user needs across different regions. The "Revenue AI Operating System" context implies a focus on data visualization, workflow automation, and strategic decision-making support for sales and revenue teams.

📈 Primary Responsibilities

• Lead the end-to-end design process for a critical product area, from concept ideation and user flow mapping to high-fidelity prototyping and final UI delivery.

• Conduct user research, including usability testing and interviews, to deeply understand user needs, pain points, and behaviors within the B2B SaaS context.

• Translate research findings and product requirements into intuitive and engaging user interfaces and interactive prototypes using industry-standard design tools.

• Partner with engineering teams to ensure accurate implementation of designs and to provide ongoing design support throughout the development cycle.

• Develop and maintain comprehensive design documentation, including user flows, wireframes, mockups, and interactive prototypes, ensuring clarity and alignment with product strategy.

• Contribute to the evolution of Gong's design system by creating and refining UI components, patterns, and guidelines, promoting design consistency and efficiency.

• Advocate for user-centered design principles, presenting design solutions and rationale to cross-functional teams and stakeholders, effectively communicating complex ideas.

• Continuously explore new design trends, technologies, and methodologies to enhance the user experience and drive innovation within Gong's product offerings.

📝 Enhancement Note: The responsibilities highlight a hands-on design role requiring ownership from conception to execution. The emphasis on "Revenue AI Operating System" suggests a need for designers comfortable with data-heavy interfaces, workflow optimization, and potentially complex business logic within a B2B SaaS environment. The mention of "specialized agents" in the company description hints at potential design challenges related to AI-driven features and user interaction with intelligent assistants.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proficiency in rapid and high-fidelity prototyping tools, with the ability to create clear and easily understandable designs.

• Expertise in user-centered design principles and methodologies, consistently applying them to craft intelligent and cutting-edge digital experiences.

• Strong problem-solving skills, with a proven ability to research, understand complex problems, and deliver elegantly simple solutions.

• Demonstrated experience with user research methodologies and usability testing practices to validate design decisions.

• Excellent communication, presentation, and organizational skills, with the ability to articulate design concepts and rationale effectively.

• Strong interpersonal skills, fostering positive collaboration with cross-functional teams.

Preferred Skills:

• Proficiency with Figma and other contemporary design and prototyping tools.

• Experience in designing for AI-powered products or complex enterprise software.

• Familiarity with UI pattern libraries and design system development.

• Understanding of sales processes and revenue operations workflows within a B2B context.

📝 Enhancement Note: The experience requirement of 3+ years suggests this is not an entry-level role, but rather one where the candidate is expected to contribute significantly and independently within a product team. The preference for B2B SaaS experience is critical, indicating that candidates should highlight projects and achievements relevant to enterprise software design. The "advantage" of a related degree and Figma proficiency points towards desirable, but not strictly mandatory, qualifications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating a strong grasp of user-centered design principles and problem-solving capabilities.

• Detailed case studies that illustrate the design process, including user research, wireframing, prototyping, and final UI design, with a clear focus on user needs and business objectives.

• Examples of web and mobile product designs, with a preference for B2B SaaS applications, highlighting your ability to create intuitive and effective user experiences.

• Visualizations of complex data, workflows, or AI-driven features, showcasing your ability to design for intricate systems and translate them into user-friendly interfaces.

Process Documentation:

• Demonstrations of how you approach and document the design process, including user journey mapping, information architecture, and interaction design.

• Examples of how you have contributed to or utilized UI pattern libraries and design systems to ensure consistency and efficiency in design outputs.

• Case studies that articulate the problem, your design approach, the solutions you implemented, and the measurable impact or outcomes achieved through your design work.

📝 Enhancement Note: For a Product Designer role, the portfolio is paramount. Candidates should prepare to showcase not just visual design skills, but the entire design thinking process. Emphasis should be placed on projects that demonstrate problem definition, user research, iterative design, and measurable outcomes, particularly within a B2B SaaS context. Given Gong's focus on AI and revenue intelligence, portfolios that include examples of designing for complex data, AI features, or workflow automation will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive compensation package, including salary and potential equity.

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off and holiday leave.

• Professional development opportunities, including training, conferences, and workshops.

• Opportunities for career advancement within a rapidly growing tech company.

• Potential for travel to international offices, including Israel, for collaboration and project work.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week, with flexibility expected to meet project deadlines and collaborate with global teams.

📝 Enhancement Note: Salary estimates are based on industry benchmarks for Product Designers in Dublin, Ireland, considering the specified experience level and the B2B SaaS industry. Gong is known for offering competitive compensation and benefits, so candidates should expect a robust package. The requirement for travel to Israel indicates a global team structure and potential for international exposure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / AI / Sales Technology (Revenue Intelligence)

Company Size: Gong.io is a rapidly growing company, typically categorized as a mid-size to large enterprise in the tech sector, with likely hundreds to thousands of employees. This growth stage suggests a dynamic, fast-paced environment with opportunities for impact.

Founded: Gong was founded in 2015. This relatively young company history implies a culture that is likely innovative, agile, and focused on rapid development and market disruption, as suggested by their mission to transform revenue teams with AI.

Team Structure:

• The Product Design team likely operates within a broader Product organization, collaborating closely with Product Management and Engineering.

• Designers may specialize in specific product areas or user journeys, working within agile squads or feature teams.

Methodology:

• Gong emphasizes AI-powered insights and data-driven decision-making, which likely translates into a design process that is informed by analytics and user behavior data.

• User-centered design principles are explicitly stated as a core value, indicating a structured approach to understanding and addressing user needs.

• The company's rapid growth and focus on innovation suggest a culture that embraces experimentation and iterative development.

Company Website: https://www.gong.io/

📝 Enhancement Note: Gong’s positioning as a leader in "Revenue AI" means the company culture likely values innovation, data-driven insights, and a strong focus on customer success. Designers will be expected to contribute to a product that directly impacts revenue generation and sales team performance, requiring an understanding of business outcomes. The company's mission to "transform how revenue teams win" underscores a commitment to cutting-edge technology and impactful solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is for an experienced Product Designer, falling into the mid-level to senior-level spectrum. The "EMEA Product Designer" title, coupled with 3+ years of experience, suggests a role with significant design ownership, contribution to product strategy, and potential for mentorship.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Design, or a Director of Product. They will work within product teams, collaborating closely with Product Managers and Engineering Leads.

Operations Impact: Product Designers at Gong have a direct impact on the usability, adoption, and effectiveness of the Revenue AI Operating System. Their work influences how revenue teams interact with data, gain insights, and automate workflows, directly contributing to the company's value proposition and customer success. Well-designed products lead to higher customer satisfaction, retention, and ultimately, revenue growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of product design, such as AI interaction design, data visualization, or complex workflow design.

• Leadership Development: Progress into a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and contributing more significantly to design strategy.

• Cross-Functional Exposure: Gain deeper understanding of product management, engineering processes, and the broader GTM strategy by working closely with these teams.

• Industry Expertise: Become an expert in the revenue intelligence and sales technology domain, understanding the unique challenges and opportunities within this space.

• Global Impact: Contribute to products used by thousands of companies worldwide, with potential to influence product direction and user experience on a global scale.

📝 Enhancement Note: The growth opportunities lean towards deepening design expertise within the B2B SaaS and AI domain, rather than necessarily moving into pure management roles early on, aligning with typical product design career paths. The emphasis on contributing to a "Revenue AI Operating System" means growth is tied to understanding and improving complex business processes.

🌐 Work Environment

Office Type: This role is advertised as "On-site" with mention of travel to Israel, indicating a hybrid or office-centric work environment. The Dublin office is likely a modern, collaborative workspace designed to foster teamwork and innovation.

Office Location(s): The primary location is Dublin, Ireland. The mention of travel to Israel suggests collaboration with R&D or product teams based there.

Workspace Context:

• Collaborative Space: The office environment is expected to facilitate close collaboration with product managers, engineers, and fellow designers, encouraging brainstorming and real-time feedback sessions.

• Technology-Rich: Access to the latest design tools, hardware, and software necessary for effective product design and prototyping.

• Dynamic Atmosphere: Being part of a fast-growing tech company means the environment is likely energetic, with a focus on achieving ambitious goals and driving innovation.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, with flexibility to accommodate project needs and collaboration across different time zones (e.g., with teams in Israel). This may involve occasional early morning or late afternoon meetings.

📝 Enhancement Note: The "On-site" designation is key. Candidates should be prepared for a traditional office-based role, emphasizing the importance of in-person collaboration, which is often beneficial for design sprints and team cohesion. The travel requirement to Israel is a significant aspect, suggesting a need for adaptability and comfort working with international colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to discuss your background, experience, and interest in the role.

• Portfolio Review & Design Exercise: A session where you present your portfolio, discussing your design process, problem-solving approach, and key projects. This may be followed by a take-home design challenge or a live design exercise to assess your skills in action.

• Hiring Manager Interview: A discussion with the hiring manager (likely a Design Lead or Director) to delve deeper into your experience, design philosophy, and fit with the team.

• Cross-Functional Interviews: Meetings with product managers and engineers to assess your collaboration skills, communication style, and ability to work effectively in a cross-functional team.

• Final Round: Potentially a final interview with a senior leader to discuss strategic alignment and overall fit within the company.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to clearly articulate the problem, your role, your process, the challenges you faced, your solutions, and the impact of your work.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to illustrate your design thinking.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., increased user engagement, conversion rates, task completion times).

• Highlight B2B SaaS & AI: Emphasize projects relevant to enterprise software, complex workflows, or AI-driven features, as this is Gong's core business.

• Explain Your "Why": Be prepared to articulate the rationale behind your design decisions, demonstrating critical thinking and user advocacy.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem statement and the target user.

• Time Management: Practice working within time constraints, prioritizing key aspects of the design process.

• Focus on Process: Even if you don't complete a fully polished design, clearly demonstrating your thought process and problem-solving approach is crucial.

• Presentation Skills: Be ready to clearly and concisely present your solution and the reasoning behind it.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on a portfolio review and a practical design challenge. Candidates should prepare to articulate their design process and demonstrate how they apply user-centered principles in a B2B SaaS environment. Highlighting experience with complex systems and data is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Highly preferred for UI design, wireframing, and prototyping. Proficiency is a significant advantage.

• Prototyping Tools: Expertise in rapid and high-fidelity prototyping tools is essential. This could include Figma's built-in capabilities, or other tools like InVision, Axure RP, or Adobe XD.

• Design Systems Tools: Familiarity with tools and methodologies for creating and managing UI pattern libraries and design systems.

Analytics & Reporting:

CRM & Automation:

• Understanding of CRM platforms (like Salesforce) and sales automation workflows is advantageous, as Gong's product directly serves revenue teams using these systems. This context helps in designing more relevant and effective solutions.

📝 Enhancement Note: Figma is explicitly mentioned as a preferred tool, making it a critical skill to highlight. The emphasis on "rapid and high-fidelity prototyping" suggests that candidates should be adept at using tools to quickly iterate and test design concepts. While not explicitly listed, familiarity with tools for user research and collaboration would also be beneficial.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user needs, ensuring that design decisions are driven by user empathy and data.

• Innovation & Ambition: A drive to "dream big, move fast," and build cutting-edge solutions that transform how revenue teams operate.

• Collaboration & Transparency: Working effectively in cross-functional teams, sharing insights openly, and building trust through clear communication.

• Craftsmanship & Quality: A passion for creating exceptional user experiences and delivering high-quality, polished designs.

• Impact-Driven: A focus on designing solutions that deliver tangible business value and help customers achieve their goals.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working closely with PMs and Engineers from ideation through launch.

• Iterative Feedback: A culture that encourages continuous feedback and iteration on designs, involving stakeholders and users throughout the process.

• Knowledge Sharing: Openness to sharing design knowledge, best practices, and insights within the design team and across the organization.

📝 Enhancement Note: Gong's culture appears to be a blend of fast-paced tech innovation with a strong emphasis on user value and collaborative execution. Designers should be prepared to integrate closely with technical and product teams, contributing to a shared vision for the product.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive user experiences for a sophisticated AI-powered "Revenue AI Operating System" that consolidates data, insights, and workflows for revenue teams.

• Balancing User Needs with Business Goals: Effectively translating user research and design principles into solutions that also drive business objectives like revenue growth and operational efficiency for Gong's customers.

• Cross-Cultural Design: Adapting designs to meet the needs of a diverse EMEA user base, potentially requiring sensitivity to regional nuances and preferences.

• Rapid Iteration: Succeeding in a fast-paced, growth-stage company that requires quick turnaround times and continuous improvement of product features.

Learning & Development Opportunities:

• AI & Data Design Specialization: Gaining deep expertise in designing for AI-driven products and complex data visualization within the sales technology landscape.

• Product Strategy Contribution: Growing influence on product direction by contributing design insights and strategic thinking to product roadmaps.

• Mentorship: Opportunities to mentor junior designers and develop leadership skills within the growing design team.

• Industry Exposure: Becoming a subject matter expert in the competitive Revenue Intelligence and Sales Enablement technology space.

📝 Enhancement Note: The primary challenges lie in the complexity of the product domain and the need to balance user needs with ambitious business goals in a fast-moving tech environment. Growth opportunities are geared towards deepening specialized design skills within AI and B2B SaaS, and potentially taking on more strategic and leadership responsibilities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex B2B SaaS product. What were the key challenges, and how did you approach them?" (Focus on your process for understanding complex requirements and user needs).

• "How do you ensure your designs are user-centered, especially when dealing with data-heavy applications or AI-driven features?" (Highlight your research methodologies and how you validate designs).

• "Walk us through a project from your portfolio where you made a significant impact. What was the problem, your solution, and the measurable outcome?" (Be prepared to quantify your success).

Company & Culture Questions:

• "What excites you about Gong and our mission to transform revenue teams with AI?" (Research Gong's product, market position, and company values).

• "How do you approach staying up-to-date with the latest design trends and technologies, especially in the AI and SaaS space?" (Show your commitment to continuous learning).

Portfolio Presentation Strategy:

• Select High-Impact Projects: Choose 2-3 projects that best showcase your skills, particularly those relevant to B2B SaaS, complex workflows, or data visualization.

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the user research conducted, design decisions made, iterative process, challenges faced, and the final outcome/impact.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, trade-offs you made, and how you measured success.

• Showcase Figma Skills: If Figma is a key tool, be prepared to demonstrate your proficiency or discuss your experience with its features.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the B2B SaaS landscape, user-centered design principles, and the ability to translate complex requirements into elegant solutions. Highlighting experience with Figma and data-driven design is crucial.

📌 Application Steps

To apply for this EMEA Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Ensure your portfolio prominently features projects demonstrating your expertise in B2B SaaS product design, user-centered methodologies, and ideally, experience with complex data or AI-driven features. Tailor your case studies to highlight your problem-solving process and quantifiable impact.

• Optimize Your Resume: Tailor your resume to emphasize relevant experience, skills (especially Figma, prototyping, user research), and achievements that align with the job description. Use keywords from the posting naturally.

• Prepare Your Presentation: Rehearse your portfolio presentation. Focus on clear storytelling, articulating your design process, and being ready to answer in-depth questions about your decision-making and collaboration style. Practice explaining your work concisely.

• Research Gong: Understand Gong's Revenue AI Operating System, its target audience, and its competitive landscape. Familiarize yourself with their company mission, values, and recent news to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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