Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Long Beach, CA, United States

Job Type: Full-Time

Category: Sales Operations & GTM Enablement

Date Posted: September 30, 2025

Experience Level: Entry-level to Mid-level (0-2 years)

Remote Status: Hybrid (Field-based with potential for remote work and in-home client consultations)

🚀 Role Summary

• This role is designed for an individual with a passion for interior design and a drive for sales, operating within a field sales capacity to consult with clients on custom window treatments.

• The Design Consultant will leverage company-provided leads and proactively generate their own business opportunities, focusing on creating beautiful and functional spaces for clients.

• Success in this role involves mastering a proven sales process, accurately documenting client specifications, and delivering exceptional customer experiences that foster long-term relationships and repeat business.

• The position requires a blend of entrepreneurial spirit, strong communication and problem-solving skills, and the ability to work independently while collaborating with internal teams.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and emphasis on sales, lead generation, and client acquisition place this role firmly within the Sales Operations and Go-To-Market (GTM) enablement domain. The emphasis on "building your own book of business" and "sales hunter" activities highlights a GTM focus, requiring operations support for lead management, CRM utilization, and sales process adherence.

📈 Primary Responsibilities

• Client Consultation & Design Solutions: Conduct in-home or virtual consultations to understand client needs, preferences, and design aesthetics for custom window treatments.

• Product Presentation & Sales: Showcase a wide range of blinds, shades, draperies, and shutters, effectively communicating product features, benefits, and value proposition to close sales.

• Sales Process Management: Execute a structured sales process from initial contact and appointment setting through to order placement and client follow-up, ensuring a seamless and positive customer journey.

• Business Development & Lead Generation: Proactively generate new client appointments through networking, referrals, local canvassing, and leveraging provided leads from the marketing team.

• Accurate Order Specification: Meticulously record and configure client specifications for window treatments, ensuring accuracy in measurements, product details, and material selections to minimize order errors and ensure client satisfaction.

• Customer Relationship Management: Build and maintain strong, long-term relationships with clients by delivering exceptional service, providing timely follow-ups, and addressing any concerns professionally.

• Pipeline Management: Maintain an organized and up-to-date sales pipeline, utilizing CRM tools to track leads, manage appointments, and forecast sales performance.

• Continuous Learning & Improvement: Actively participate in ongoing training programs, stay informed about new product lines and industry trends, and seek opportunities to enhance sales and design skills.

• Adherence to Company Policies: Understand and consistently apply company policies, procedures, and core values (Integrity, One Team, Excellence, Passion, Superior Client Experience) in all professional activities.

📝 Enhancement Note: The responsibilities emphasize a blend of direct sales, client relationship management, and business development, crucial for GTM success. The mention of "running a smooth sales process" and "executing proven systems" points to the need for an understanding of sales operations principles and the ability to follow established workflows.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background or strong interest in Interior Design, Architecture, or related creative fields is highly advantageous.

Experience:

• Prior experience in direct sales, particularly in home improvement, décor, or field-based roles, is strongly preferred.

• Experience in customer-facing roles, such as hospitality (bartending, waiting), teaching, or in-home service sales (security systems, solar panels), is highly valued.

Required Skills:

• Sales Acumen: Demonstrated ability to identify client needs, present solutions, overcome objections, and close sales effectively.

• Customer Service Excellence: A strong commitment to providing a superior client experience, characterized by professionalism, attentiveness, and responsiveness.

• Communication Proficiency: Excellent verbal and written communication skills, with the ability to articulate ideas clearly, listen actively, and build rapport with diverse clientele.

• Problem-Solving & Critical Thinking: Ability to analyze client requirements, assess challenges, and devise effective design and sales solutions.

• Adaptability & Resilience: Capacity to thrive in a dynamic environment, manage multiple priorities, and remain resourceful and self-reliant.

• Tech Savvy: Comfortable using PCs, Windows applications, and eager to learn and utilize new sales and CRM technologies.

• Entrepreneurial Drive: A proactive approach to business development, including generating leads and building a personal client book.

Preferred Skills:

• Design Sensibility: A keen eye for design, color, and aesthetics, with a genuine passion for interior décor.

• Time Management: Effective organizational skills to manage a schedule of appointments, follow-ups, and administrative tasks efficiently.

• Networking Abilities: Skill in developing professional connections and leveraging them for business growth.

• CRM Proficiency: Familiarity with Customer Relationship Management (CRM) software for lead tracking and pipeline management.

📝 Enhancement Note: The emphasis on "Tech-savvy seller" and the mention of CRM tools indicates a need for candidates who can adapt to sales enablement technologies, a key aspect of modern sales operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Process Documentation: Examples of how you have successfully managed a sales cycle, from lead qualification to closing, highlighting key stages and your role within them.

• Client Case Studies: Showcase 2-3 detailed examples of successful client engagements, focusing on how you understood their needs, proposed solutions, and achieved desired outcomes. Include before-and-after scenarios if possible.

• Lead Generation & Business Development Examples: Document strategies and results from efforts to generate your own leads or build a client base, demonstrating initiative and entrepreneurial thinking.

• Customer Experience Enhancement: Provide examples of how you have gone above and beyond to ensure client satisfaction, resolve issues, and foster long-term loyalty.

Process Documentation:

• Workflow Adherence: Be prepared to discuss your understanding and application of established sales processes and workflows, demonstrating how you ensure consistency and quality in client interactions.

• CRM Utilization: Showcase your ability to accurately track client interactions, manage appointments, and update pipeline information within a CRM system.

• Specification Accuracy: Provide evidence of your attention to detail in documenting complex requirements, such as product configurations or service agreements, to ensure flawless execution.

📝 Enhancement Note: While a formal "portfolio" might not be required in the traditional sense for an entry-level sales role, candidates should be prepared to discuss their experience through case studies and examples that demonstrate their understanding of sales processes, client management, and business development within a structured environment. This aligns with the operations focus on process execution and efficiency.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Commission & Bonus: $80,000 - $90,000 (based on nationwide average).

• Bi-weekly Draw: Available during the ramp-up period to support new Design Consultants.

📝 Enhancement Note: The compensation is primarily commission and bonus-based, with a substantial average earning potential. The bi-weekly draw provides a safety net during the initial training and ramp-up phase. This structure is common in sales roles where performance directly impacts earnings. Salary estimates are derived from the provided average earnings and are subject to individual performance and territory specifics.

Benefits:

• Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.

• Paid Time Off: Time off with pay for personal needs and holidays.

• Retirement Savings: 401(k) plan with employer matching contributions.

• Disability Coverage: Short-term and Long-term disability benefits provided at no cost.

• Life Insurance: Company-paid life insurance and accidental death and dismemberment (AD&D) insurance, with options for additional voluntary coverage.

• Family Support: Six weeks of paid parental leave for new parents (birth, adoption, or foster placement).

• Employee Discounts: Significant discounts on 3 Day Blinds products and access to other exclusive discounts.

• Reimbursement: Mileage reimbursement for travel to client appointments.

Working Hours:

• Full-time availability: Requires full-time commitment, including at least one weekend day, to maximize client interaction opportunities. This flexibility is key to achieving sales targets.

📝 Enhancement Note: The benefits package is robust, offering comprehensive support for health, financial well-being, and family needs, which is attractive for full-time employees seeking stability. The working hours are flexible but demand weekend availability, a common requirement for client-facing sales roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings & Window Treatments Retail. 3 Day Blinds is a part of the Hunter Douglas family of brands, a recognized leader in the industry.

Company Size: 3 Day Blinds is a national retailer with a significant presence across the United States, indicating a large operational footprint and established market position.

Founded: Over 40 years of experience in the custom window treatments market, demonstrating stability and expertise.

Team Structure:

• Sales-Centric: The organization is heavily focused on sales and client acquisition, with dedicated marketing support to generate qualified leads.

• Field Operations: Design Consultants operate primarily in the field, meeting clients in their homes, which requires a degree of autonomy and self-management.

• Cross-Functional Collaboration: While field-based, consultants collaborate with internal teams for marketing lead generation, order processing, and customer support. The "One Team" value suggests a collaborative spirit across departments.

Methodology:

• Proven Sales Playbook: The company emphasizes executing "proven systems" and "company policies and processes" to drive success, suggesting a structured approach to sales operations.

• Data-Driven Leads: Marketing efforts provide qualified leads, implying a data-informed approach to lead generation and distribution.

• Client-Centric Experience: A core value is creating a "Superior Client Experience," driving a focus on customer satisfaction throughout the sales and delivery process.

Company Website: https://www.3dayblinds.com/

📝 Enhancement Note: The company culture emphasizes a blend of entrepreneurial spirit within a structured sales framework. The "One Team" value and focus on a "Superior Client Experience" are key cultural pillars that operations professionals should understand.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor within the sales function, specifically in a client-facing, field sales capacity. It's an entry-to-mid-level position suitable for those starting or advancing in a sales career.

Reporting Structure: Design Consultants typically report to a District Sales Manager or a similar sales leadership role within their geographical territory. This manager provides training, coaching, and performance oversight.

Operations Impact: Design Consultants are the frontline of revenue generation. Their success directly impacts the company's sales figures, market share, and overall revenue growth. By effectively converting leads and closing deals, they drive business volume and contribute to the company's financial health. The ability to also generate self-sourced business amplifies their direct impact.

Growth Opportunities:

• Sales Advancement: Potential to progress into senior Design Consultant roles, specializing in complex projects or high-value clients.

• Leadership Track: Opportunities to move into sales management roles, such as District Sales Manager, leading and coaching teams of Design Consultants.

• Specialization: Potential to develop expertise in specific product lines or design styles, becoming a subject matter expert.

• Business Development: For those excelling in self-generating business, there may be pathways to roles focused on strategic partnerships or market expansion.

📝 Enhancement Note: The growth path from Design Consultant often leads to sales leadership or specialized sales roles, highlighting a clear career trajectory within the sales organization. Understanding how operations supports this growth, through training and process enablement, is key.

🌐 Work Environment

Office Type: Primarily a field-based role, with in-home client consultations as the main work environment. There may be opportunities for remote work for administrative tasks and team meetings, but the core function is client-facing.

Office Location(s): The role is based in the Long Beach, CA area, requiring flexibility to travel within this local market and potentially surrounding regions for client appointments.

Workspace Context:

• Mobile Office: The Design Consultant's "office" is often their vehicle, equipped with product samples, marketing materials, and technology for presentations and order taking.

• Client Homes: The primary workspace is the client's home, requiring professionalism, adaptability, and respect for the client's environment.

• Technology Enabled: Access to a laptop and smartphone for communication, CRM, and design tools is provided, supporting a connected and efficient workflow.

Work Schedule:

• Full-time, Flexible: While full-time, the schedule is flexible to accommodate client availability, including evenings and at least one weekend day. This allows for maximizing appointment opportunities and customer reach.

📝 Enhancement Note: The hybrid nature of this role, combining field-based client interactions with remote administrative tasks, is typical for many GTM roles. The emphasis on a "mobile office" and the need for adaptability in client homes are important environmental factors for candidates to consider.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A preliminary conversation to assess basic qualifications, communication skills, and career aspirations related to sales and design.

• In-depth Interview: A more detailed discussion with a hiring manager (likely a District Sales Manager) covering sales experience, problem-solving abilities, design aptitude, and understanding of the role's responsibilities.

• Role Play/Scenario: Potential for a simulated client consultation or sales scenario to assess practical application of skills and sales techniques.

• Cultural Fit Assessment: Evaluation of alignment with 3 Day Blinds' core values (Integrity, One Team, Excellence, Passion, Superior Client Experience).

• Final Interview: May involve meeting with additional leadership for a final assessment of fit and potential.

Portfolio Review Tips:

• Focus on Impact: When discussing past experiences, highlight quantifiable results (e.g., sales figures, client satisfaction rates, lead conversion improvements).

• Showcase Process: Clearly articulate the steps you took in a given situation, demonstrating your understanding of structured sales processes and problem-solving methodologies.

• Client-Centricity: Emphasize how your actions directly benefited clients and contributed to their satisfaction and the company's success.

• Adaptability Examples: Be ready to share instances where you adapted your approach based on client needs or changing circumstances.

• Visuals (if applicable): If discussing design projects, consider how you can visually represent your work (e.g., before/after photos, mood boards) if the format allows.

Challenge Preparation:

• Sales Scenarios: Prepare to discuss how you would handle common sales objections, approach different client personality types, or close a challenging sale.

• Design Consultation: Be ready to articulate your design process and how you would guide a client through selecting window treatments.

• Time Management & Organization: Prepare to explain how you manage your time effectively to balance client appointments, administrative tasks, and business development efforts.

📝 Enhancement Note: The interview process for a sales-focused role like this often includes practical assessments and scenario-based questions to evaluate real-world application of skills, rather than just theoretical knowledge. Preparing for these practical elements is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, tracking appointments, updating client information, and forecasting sales. Candidates should be comfortable learning and using the company's specific CRM.

• Product Sample Kits: Physical or digital samples of blinds, shades, draperies, and shutters used during client consultations.

• Laptop & Smartphone: Provided by the company for communication, accessing sales tools, and managing schedules.

Analytics & Reporting:

• Sales Performance Dashboards: Candidates will likely interact with dashboards that track their individual sales performance, commission earnings, and key metrics.

• Lead Management Systems: Tools used by the marketing and sales teams to assign and track incoming leads.

CRM & Automation:

• Sales Automation Features: Familiarity with how CRM systems can automate tasks like follow-up reminders, email sequences, and lead scoring would be beneficial.

📝 Enhancement Note: Proficiency with CRM systems is paramount for this role, as it underpins lead management, client tracking, and sales performance reporting. While specific tools are not named, a general understanding of CRM functionality is expected.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding honesty and ethical conduct in all client interactions and business dealings.

• One Team: Collaborating effectively with colleagues across departments to achieve collective success and support the company's mission.

• Excellence: Striving for the highest standards in product quality, client service, and personal performance.

• Passion: Demonstrating enthusiasm for design, client satisfaction, and achieving sales goals.

• Superior Client Experience: Prioritizing client needs and satisfaction at every stage of the sales process to build lasting relationships.

Collaboration Style:

• Independent Field Work: Design Consultants primarily work independently in the field, managing their own schedules and client interactions.

• Team Support: They rely on and contribute to a supportive team environment, leveraging resources from marketing, operations, and management for success.

• Client-Focused Collaboration: All collaborative efforts are geared towards ensuring a positive and seamless experience for the client, from initial inquiry to post-installation satisfaction.

📝 Enhancement Note: The company's core values are deeply integrated into the client experience and internal operations. Candidates who align with these values, particularly "Integrity" and "Superior Client Experience," will likely thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Sales Target Achievement: Consistently meeting or exceeding sales quotas in a competitive market.

• Lead Conversion Rates: Effectively converting provided leads into closed sales, requiring strong persuasive and consultative skills.

• Managing Client Expectations: Balancing client desires with practical design limitations and budget constraints.

• Field Mobility & Time Management: Efficiently managing travel time, scheduling appointments across a territory, and maintaining work-life balance.

• Adapting to New Products/Processes: Staying current with evolving product lines, marketing strategies, and sales technologies.

Learning & Development Opportunities:

• Comprehensive Training: 4 weeks of paid, "world-class training" covering product knowledge, sales techniques, design principles, and system usage.

• Ongoing Coaching: Support and guidance from experienced sales leadership (District Sales Managers) to refine skills and overcome challenges.

• Product & Industry Updates: Continuous learning opportunities through product updates, industry events, and training on new design trends.

• Sales Skill Enhancement: Development in areas such as consultative selling, negotiation, closing techniques, and client relationship management.

📝 Enhancement Note: The company invests heavily in training and development, recognizing that success in this role requires continuous skill enhancement and adaptation to market dynamics.

💡 Interview Preparation

Strategy Questions:

• Sales Process: "Describe your approach to managing a sales cycle from initial lead to closing. What are the critical touchpoints?" (Focus on structured sales operations and client journey mapping).

• Client Consultation: "Walk me through how you would conduct an in-home design consultation for custom window treatments. What questions would you ask?" (Demonstrate consultative selling and client needs assessment).

• Problem-Solving: "Tell me about a time you faced a challenging client objection or a difficult sales situation. How did you handle it, and what was the outcome?" (Showcase resilience, critical thinking, and problem-solving within a sales context).

• Business Development: "What strategies would you employ to proactively generate new client appointments and build your own book of business, beyond company-provided leads?" (Highlight entrepreneurial spirit and proactive GTM engagement).

Company & Culture Questions:

• Value Alignment: "How do you embody our core values of Integrity, One Team, Excellence, Passion, and Superior Client Experience in your work?" (Connect personal work ethics to company culture).

• Team Collaboration: "Describe your experience working as part of a team, even when your primary role is independent. How do you contribute to collective success?" (Address the "One Team" value and cross-functional support).

• Impact: "How do you measure your own success in a sales role, beyond just hitting revenue targets?" (Focus on client satisfaction, relationship building, and overall contribution).

Portfolio Presentation Strategy:

• Storytelling: Frame your experiences as narratives with a clear beginning (challenge/opportunity), middle (your actions/process), and end (result/impact).

• Quantify Achievements: Whenever possible, use data and metrics to demonstrate the impact of your contributions (e.g., "increased lead conversion by X%", "achieved Y% of sales quota").

• Highlight Process: Clearly explain the steps you took, demonstrating an understanding of sales operations, workflow adherence, and systematic approaches.

• Client Focus: Ensure your examples consistently emphasize how your actions benefited the client and contributed to a positive experience.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just sales skills but also an understanding of structured processes, client journey management, and how individual performance contributes to broader sales operations and GTM goals.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided application link on the Greenhouse platform.

• Resume Customization: Tailor your resume to highlight relevant sales experience, customer service achievements, and any design-related background or passion. Use keywords found in the job description, such as "sales," "client consultation," "customer service," "design," and "lead generation."

• Portfolio Preparation: If you have examples of successful sales projects, client testimonials, or instances where you demonstrated exceptional customer service or business development, be ready to discuss them. While a formal portfolio may not be required, having these examples prepared will strengthen your candidacy.

• Interview Practice: Rehearse answers to common sales interview questions, focusing on behavioral examples that demonstrate your skills in communication, problem-solving, client management, and business development. Practice articulating your understanding of sales processes and customer experience.

• Company Research: Familiarize yourself with 3 Day Blinds, its products, its market position within the Hunter Douglas family, and its core values. Understanding the company's mission and culture will help you articulate your fit during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---