Copy of Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Askable

Location: Fortitude Valley, Queensland, Australia

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-01-15

Experience Level: 5+ Years

Remote Status: On-site

🚀 Role Summary

• Focus on discovering and defining user problems through rigorous user research and testing.

• Design intuitive, user-centered experiences across web and mobile platforms, prioritizing usability and efficiency.

• Collaborate closely with product and engineering teams to conceptualize, prototype, and deliver polished features.

• Drive product strategy by advocating for the user and integrating research insights into the development lifecycle.

• Contribute to the evolution of the design system, ensuring consistency and scalability of user interfaces.

📝 Enhancement Note: While the title is "Senior UX Designer," the description emphasizes "Product Designer" experience and a focus on "end-to-end design" and "real user problems." This suggests a role that is deeply integrated into the product development lifecycle, beyond just UX. The role is also on-site in Brisbane, Australia, requiring local candidates.

📈 Primary Responsibilities

• Conduct user interviews, usability testing, and analyze data to identify and define user pain points and opportunities.

• Create journey maps, sketch user flows, and develop interactive prototypes to visualize and iterate on design solutions.

• Translate conceptual ideas into detailed wireframes and high-fidelity designs for both web and mobile applications.

• Collaborate with product managers to define feature requirements and with engineers to ensure accurate implementation of designs.

• Maintain and evolve the company's design system, ensuring consistency, scalability, and adherence to best practices.

• Champion user advocacy within the product team, translating research findings into actionable product strategy recommendations.

• Oversee the end-to-end design process for features, from initial concept through to release and post-launch iteration.

• Ensure a high standard of craft and detail in all design outputs, balancing aesthetic appeal with functional usability.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking, hands-on design execution, and cross-functional collaboration, typical of senior product design roles in SaaS environments. The emphasis on using the company's own platform for research provides a unique feedback loop.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's degree in Design, Human-Computer Interaction, or a related field is often preferred for senior roles.

Experience: Minimum of 5 years of experience working as a product designer, ideally within a SaaS or technology company.

Required Skills:

• Proven experience planning and conducting user research and usability testing to gather actionable insights.

• Strong proficiency in interaction design, demonstrating an understanding of user flows, navigation, and system behavior.

• Demonstrated ability in systems thinking, understanding how components and features interact within a larger product ecosystem.

• Expertise in information architecture, organizing content and features logically and intuitively.

• A strong portfolio showcasing detailed case studies that illustrate design thinking, problem-solving, and end-to-end design processes, not just final outcomes.

• A keen eye for detail, with a commitment to craft, polish, and intentionality in design execution.

Preferred Skills:

• Experience working on or designing tools specifically for research or design teams.

• Familiarity with modern design system methodologies and implementation.

• Experience in advocating for design best practices within cross-functional teams.

• Knowledge of accessibility standards and inclusive design principles.

📝 Enhancement Note: The requirement for a portfolio with "case studies that show your thinking, not just outcomes" is critical and indicates a need for candidates to articulate their problem-solving process, not just present final visuals. Experience with tools for research/design teams is a strong plus given Askable's product.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case studies demonstrating a deep understanding of the problem-solving process, from initial research to final design solution.

• Examples of user research methodologies employed and how their insights informed design decisions.

• Prototypes and user flows that illustrate complex interactions and system logic.

• Documentation of design iterations and the rationale behind design choices.

Process Documentation:

• Evidence of involvement in the end-to-end product development lifecycle, from discovery to post-launch iteration.

• Examples of how user feedback and data were incorporated into design improvements.

• Demonstration of collaboration with product and engineering teams throughout the design process.

• Clear articulation of how design decisions align with business objectives and user needs.

📝 Enhancement Note: The emphasis on "thinking, not just outcomes" in the portfolio means candidates must be prepared to walk through their entire design process, including research, ideation, iteration, and collaboration, with clear justifications for each step.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Brisbane, Australia, with 5+ years of experience in SaaS, a competitive salary range would likely be AUD $120,000 - $160,000 per annum. This estimate considers the cost of living in Brisbane and the demand for experienced product design talent in the tech sector.

Benefits:

• Competitive salary package.

• Askable Days: An additional paid day off each month, resulting in 7 weeks of annual leave.

• Daily provided lunch (described as "half-decent, mostly healthy, and always delicious").

• Subsidized public transport to and from the office.

• Other perks to be discussed during the interview process.

Working Hours: Full-time, assumed to be approximately 40 hours per week, with an on-site presence required at the Brisbane office.

📝 Enhancement Note: The "Askable Days" benefit significantly increases annual leave, which is a strong differentiator. The inclusion of daily lunch and public transport subsidies are practical on-site benefits. The salary range is an estimate based on typical market rates in Australia for this experience level and specialization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology/SaaS (User Research Platform)

Company Size: Not explicitly stated, but with offices in Brisbane, London, and Chicago, and serving "hundreds" of clients including large enterprises, Askable is likely a growth-stage company, possibly in the 50-200 employee range. This size offers a dynamic environment with opportunities for significant impact.

Founded: 2017. This means Askable has moved beyond its startup phase and is established, with a proven product and client base, but still likely retains a growth-oriented, innovative culture.

Team Structure:

• The Senior UX Designer will likely be part of a Product team, reporting to a Design Lead, Product Manager, or Head of Product.

• This role requires close collaboration with Product Managers, Engineers, and potentially Marketing and Customer Success teams.

Methodology:

• Askable utilizes its own platform for user research, indicating a strong commitment to data-driven decision-making and continuous user feedback loops.

• The culture book highlights a focus on how things are built, suggesting an emphasis on process, quality, and mindful development.

• Iterative development and rapid feedback are implied, given the nature of a SaaS product and the user base.

Company Website: https://askable.teamtailor.com (Note: This is the careers portal URL, the primary company website is likely askable.com)

📝 Enhancement Note: The company's product is a user research platform, which means a deep understanding of user research principles and tools is crucial for this role, both for designing the product and for using it internally. The company's "Culture Book" is a significant asset for understanding their values.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level typically involves leading design efforts for significant features or product areas, mentoring junior designers, and contributing to product strategy. The role requires a high degree of autonomy and the ability to drive projects from conception to completion.

Reporting Structure: While not explicitly stated, a Senior UX Designer typically reports to a Design Manager, Lead Designer, or Product Manager. They will work closely with a dedicated squad of engineers and a product manager.

Operations Impact: The Senior UX Designer's work directly influences the usability and effectiveness of Askable's platform, impacting how researchers and designers conduct their work. By improving the platform, they contribute to Askable's mission of making research accessible and enabling user-driven decisions for their clients, thereby driving revenue and company growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in user research methodologies, interaction design patterns, or design system management.

• Leadership Development: Potential to move into a Design Lead or Management role, overseeing design strategy and team growth.

• Product Strategy Influence: Increased involvement in high-level product roadmap planning and strategic decision-making.

• Cross-Functional Expertise: Gain broader experience in product management and software engineering processes.

• Mentorship: Opportunity to mentor junior designers and contribute to the company's design talent development.

📝 Enhancement Note: The role is positioned as "Senior," implying leadership potential and a significant impact on the product. The company's use of its own platform suggests strong opportunities for continuous learning and direct application of user research principles.

🌐 Work Environment

Office Type: The job description specifies an "in-person" role at their "sunny Brisbane, Australia" office. This suggests a traditional office setup focused on collaboration and in-person interaction.

Office Location(s): 2 King St, Fortitude Valley, Brisbane, QLD 4006, Australia. Fortitude Valley is a well-known inner-city precinct, suggesting accessibility and a vibrant work environment.

Workspace Context:

• The environment is described as collaborative, emphasizing "winning with your team" and being "part of a community."

• The office provides daily lunch and subsidized public transport, indicating a focus on employee well-being and convenience.

• As a user research platform company, the internal environment likely fosters an appreciation for good design, user-centricity, and data-informed decisions.

Work Schedule: Full-time employment, typically around 40 hours per week. While specific flexibility is not mentioned, the emphasis on "independence and curiosity" suggests a degree of autonomy in managing one's workflow.

📝 Enhancement Note: The on-site requirement means candidates should be prepared for a traditional office-based work structure, with the benefits of in-person collaboration and company-provided amenities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation: A key stage where you'll present case studies from your portfolio, demonstrating your design process, problem-solving skills, and impact. Be prepared to discuss your thinking, research, and collaboration.

• Team Interviews: Meetings with potential colleagues (Product Managers, Engineers, other Designers) to assess cultural fit, collaboration style, and technical skills.

• Hiring Manager/Leadership Interview: A final discussion to gauge overall fit, strategic thinking, and career aspirations.

Portfolio Review Tips:

• Focus on Process: Prioritize case studies that clearly articulate the problem, your approach, research methods used, design iterations, and the final outcome with measurable impact.

• Show, Don't Just Tell: Use visuals (sketches, wireframes, prototypes, final designs) to illustrate your points, but always back them up with written explanations of your rationale.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success of your designs.

• Tailor to Askable: Highlight experiences relevant to SaaS, user research tools, or designing for complex workflows.

• Be Ready to Discuss: Prepare to answer in-depth questions about your decision-making process, how you handle feedback, and your collaboration style.

Challenge Preparation:

• Be prepared for a design challenge, which could involve a take-home assignment or a live design exercise.

• Focus on demonstrating your core skills: user research interpretation, problem definition, ideation, wireframing, and prototyping.

• Practice articulating your thought process clearly and concisely, as if presenting to product stakeholders.

• Consider how your solution addresses user needs and business goals within constraints.

📝 Enhancement Note: The portfolio is paramount. Candidates must be ready to deeply dive into their case studies, explaining the "why" behind every decision and showcasing their ability to translate user needs into tangible product improvements.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP (or similar tools for wireframing, prototyping, and high-fidelity design).

• User Research & Testing: Askable's own platform (critical to be familiar with or learn quickly), UserTesting.com, Lookback, Maze, Hotjar, Google Analytics.

• Design System Tools: Storybook, Zeroheight, or internal documentation platforms.

Analytics & Reporting:

CRM & Automation:

• While not directly a UX design tool, understanding how CRM data (e.g., Salesforce, HubSpot) or customer feedback platforms inform user research is beneficial.

📝 Enhancement Note: Proficiency with industry-standard design and prototyping tools is assumed. However, a strong emphasis should be placed on understanding and leveraging user research platforms, especially Askable's own product, as this is central to their business and internal processes.

👥 Team Culture & Values

Operations Values:

• Winning with your team: Prioritizes collective success and collaboration over individual achievement. This means being a supportive team member and contributing to a positive group dynamic.

• Independence and curiosity: Encourages self-direction, proactive problem-solving, and a continuous desire to learn and explore.

• Quality-driven: A commitment to excellence and attention to detail in all aspects of work, ensuring a high standard of output.

• Outcome-focused: Balances the quality of work with its impact, ensuring that efforts are directed towards achieving meaningful results.

• Adaptable: Embraces change, ambiguity, and evolving requirements, demonstrating resilience and flexibility in a fast-paced environment.

Collaboration Style:

• Highly collaborative, with a strong emphasis on cross-functional teamwork with Product and Engineering.

• Open to giving and receiving constructive feedback to foster continuous improvement.

• Likely involves regular design critiques, sprint planning meetings, and shared ownership of product features.

• The company's use of its own platform for research suggests a culture that values direct user input and data-informed collaboration.

📝 Enhancement Note: The values are clearly articulated and provide strong guidance. Candidates should reflect on how their past experiences align with these values, particularly "winning with your team" and "independence and curiosity."

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Researchers: Understanding the nuanced needs and workflows of professional researchers and designers to create a platform that truly serves them.

• Balancing User Needs and Business Goals: Effectively advocating for user-centric design while ensuring solutions align with business objectives and technical constraints.

• Evolving Design System: Maintaining and scaling a design system in a growing product requires careful planning and execution.

• Rapid Iteration: Working in a fast-paced SaaS environment means adapting to frequent changes and iterating quickly on designs.

Learning & Development Opportunities:

• Deep Dive into User Research: Leveraging Askable's platform to gain unparalleled insight into user research practices and tooling.

• Product Strategy Contribution: Opportunities to influence the product roadmap and contribute to strategic product decisions.

• Design System Mastery: Becoming an expert in building and maintaining scalable design systems.

• Cross-functional Exposure: Gaining a broader understanding of product management and engineering processes in a SaaS context.

• Mentorship: Learning from and potentially mentoring other designers within the team.

📝 Enhancement Note: The challenges are inherent to a product company in a growing market. The growth opportunities are significant, especially for a Senior Designer looking to make a substantial impact and advance their career within a user-centric organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or stakeholder requirements. How did you resolve it?" (Focus on your negotiation, compromise, and prioritization skills.)

• "How do you approach designing for a complex workflow or a specialized user group, like researchers?" (Highlight your research, mapping, and iterative design process.)

• "Walk me through a challenging design problem from your portfolio. What was your process, what were the key decisions, and what was the outcome?" (Prepare a detailed walkthrough of one or two strong case studies.)

Company & Culture Questions:

• "Why are you interested in Askable and our mission?" (Research Askable's product, market position, and company values.)

• "How do you contribute to a team culture, especially in an on-site environment?" (Relate your experiences to Askable's values like "winning with your team.")

• "How do you handle constructive feedback on your designs?" (Emphasize your openness, curiosity, and focus on improvement.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, following the design process: Problem -> Research -> Ideation -> Design -> Testing -> Outcome.

• Narrative: Tell a compelling story for each case study, emphasizing your role, challenges, and the impact of your contributions.

• Visuals: Use high-quality visuals (wireframes, mockups, prototypes) to support your narrative.

• Metrics: Quantify the impact of your work whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Interactivity: If presenting digitally, be prepared to navigate through prototypes or design files smoothly.

• Q&A: Anticipate questions about your design choices, trade-offs, and how you collaborate.

📝 Enhancement Note: Be prepared to discuss your process in detail, demonstrating not just your design skills but also your understanding of user research, collaboration, and strategic thinking. The company’s strong emphasis on culture means demonstrating alignment with their values is as important as showcasing your technical skills.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Askable Teamtailor portal.

• Curate Your Portfolio: Select 2-3 strong case studies that best showcase your end-to-end design process, user research integration, and impact, particularly highlighting SaaS or complex workflow experience. Tailor your presentation to Askable's product and user base.

• Optimize Your Resume: Ensure your resume clearly highlights your 5+ years of product design experience, key skills (User Research, Interaction Design, Systems Thinking), and quantifiable achievements. Use keywords from the job description.

• Prepare for Portfolio Presentation: Practice walking through your case studies, articulating your thought process, research insights, design rationale, and collaboration efforts. Be ready to discuss challenges and outcomes in detail.

• Research Askable: Understand their product, market, and company culture. Be prepared to articulate why you are a good fit for their specific mission and values, especially their emphasis on user research and team collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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