Consultant(e) UX / UI designer- Applicatifs métier (back office)

📍 Job Overview

Job Title: Consultant(e) UX / UI designer - Applicatifs métier (back office) Company: Tilencia Location: Paris, Île-de-France, France Job Type: Temps complet (Full-time) Category: UX/UI Design & Product Experience Operations Date Posted: 2026-02-18 Experience Level: 3-5 years (Mid-Level to Senior) Remote Status: On-site

🚀 Role Summary

• Spearhead the design of intuitive and engaging Human-Machine Interfaces (HMI) for critical back-office applications, ensuring alignment with business objectives and user needs.
• Drive the end-to-end user experience design process, from initial user research and persona development to wireframing, prototyping, and final UI implementation, with a strong focus on process optimization and efficiency.
• Champion the adoption and consistent application of the company's Design System and graphical charter across all back-office applications, ensuring a cohesive and branded user experience.
• Collaborate closely with Business Analysts (MOA), end-users, and the IT department to translate complex business requirements into user-centric design solutions that enhance operational workflows.
• Conduct user testing and gather feedback to iterate on designs, ensuring that the final product meets user expectations and contributes to improved productivity and user satisfaction within operations.

📝 Enhancement Note: While the original listing focuses on UX/UI design, this role is framed within an "Operations" context due to its explicit focus on "applicatifs métier (back office)" and the consultant's involvement in process workshops, user studies, and ensuring graphical consistency for internal business tools. This implies a significant impact on the efficiency and effectiveness of internal operational teams. The target audience for this enhancement is operations professionals who may be transitioning into or seeking roles that bridge design with operational efficiency.

📈 Primary Responsibilities

• Lead user experience design initiatives for back-office applications, encompassing user research, persona creation, journey mapping, and information architecture.
• Develop wireframes, interactive prototypes, and high-fidelity UI designs using industry-standard tools, ensuring adherence to the established Angular Material Design System and the company's graphical charter.
• Facilitate co-creation workshops with business stakeholders and process owners to deeply understand operational needs and capture functional requirements for application enhancements.
• Oversee the execution of graphical acceptance testing (recettage graphique) for UI deliverables, ensuring pixel-perfect implementation and overall design coherence.
• Plan and conduct user testing sessions with subject matter experts to validate design concepts, gather actionable feedback, and drive iterative improvements in the user interface.
• Manage design project timelines, ensuring timely delivery of mockups and prototypes in coordination with the Data Science & IT departments.
• Act as a key liaison between business units and the IT development team, effectively communicating design specifications and user requirements to ensure successful implementation.
• Contribute to the continuous improvement of UX/UI design processes and standards within the organization, fostering a culture of user-centricity and operational excellence.
• Occasionally travel to support or conduct user research and testing, as required by project needs.

📝 Enhancement Note: The original description mentions "Atelier de cadrage et co-création avec les MOA métiers et processus" which translates to "Framing and co-creation workshops with business and process MOA (IT Business Analysis)." This indicates a deep involvement in understanding and refining operational processes, a key component of a Revenue/Sales Operations role.

🎓 Skills & Qualifications

Education:

• Specialized training in UI Design with a solid understanding of web design principles and best practices.
• A degree in Human-Computer Interaction, Graphic Design, Digital Design, or a related field is highly preferred.

Experience:

• Minimum of 3 years of significant experience in a lead UX or UI Design role, with a proven track record of designing complex business applications.
• Experience in optimizing workflows and enhancing user efficiency through thoughtful interface design.

Required Skills:

• UX/UI Design: Proficient in user experience research, wireframing, prototyping, and visual design.
• Design Systems: Extensive experience with creating or working within Design Systems, specifically Angular Material.
• Prototyping Tools: Mastery of industry-standard wireframing and prototyping tools such as Sketch, InVision, Zeplin, and the Adobe Suite.
• User-Centricity: Strong ability to conduct user studies, develop personas, and create experience maps.
• Agile Methodology: Good understanding of Agile principles and the constraints of web interface development.
• Graphical Adherence: Meticulous attention to detail in UI production, respecting graphical and typographical rules.
• Analytical & Problem-Solving: Strong analytical skills, ability to dissect complex problems, and propose effective design solutions.
• Communication: Excellent written and oral communication skills, with a strong ability to synthesize information for management and stakeholders.
• Collaboration: Proven ability to work effectively in a team environment and foster collaboration across departments.
• Proactivity & Autonomy: Self-motivated, proactive, and capable of working independently while also knowing when to alert and propose solutions.

Preferred Skills:

• Experience designing for "back office" or internal business applications.
• Familiarity with backend development principles and their impact on front-end design.
• Experience with user testing facilitation and analysis.
• Knowledge of cybersecurity or DevOps principles, given Tilencia's specialization, could be beneficial for understanding the context of the applications.
• Fluency in French.

📝 Enhancement Note: The requirement for "Expérience dans la réalisation d’applicatifs métier complexes" (Experience in creating complex business applications) directly aligns with the operational focus of this role, as these applications often support core business functions and require a deep understanding of process flow. The mention of Angular Material specifically points to a modern, component-based design approach, common in enterprise software.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3 significant UX/UI design projects, with a strong emphasis on back-office or complex business applications.
• Clearly demonstrate your role and contributions in each project, highlighting your involvement in user research, wireframing, prototyping, and final UI design.
• Include case studies that detail your process for understanding user needs, translating them into design solutions, and iterating based on feedback.
• Present examples of your work with Design Systems, ideally including Angular Material, and showcase how you ensured graphical charter adherence.
• Provide evidence of your ability to manage design timelines and collaborate with development teams, illustrating how your designs were implemented.

Process Documentation:

• Detail your approach to conducting user research, including methodologies for user studies and persona development.
• Explain your process for creating wireframes and interactive prototypes, including the tools used and how they facilitated stakeholder buy-in.
• Describe your methodology for integrating and utilizing Design Systems and graphical charters in your design workflow.
• Outline your process for user testing, including planning, execution, analysis, and how feedback influenced design iterations.
• Illustrate your collaboration process with business analysts (MOA), developers, and end-users, emphasizing communication and feedback loops.

📝 Enhancement Note: For roles involving back-office applications, a portfolio demonstrating the ability to simplify complex workflows and improve user efficiency is crucial. Candidates should highlight projects that showcase problem-solving for operational challenges rather than just aesthetic design.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for UX/UI Designers with 3-5 years of experience in Paris, France, the estimated annual gross salary range is €45,000 - €60,000. This estimation considers the specialized nature of back-office application design, the requirement for lead UX experience, and the cost of living in Paris.

Benefits:

• Competitive Salary: As indicated by the estimated range, reflecting your expertise and experience.
• Professional Development: Opportunities for coaching, continuous learning, and skill development aligned with Tilencia's "Détection de talents" and "Suivi, coaching" values.
• Collaborative Environment: Work within a dynamic team that prioritizes "L'humain au centre" and taking "plaisir" in their work.
• Diverse Projects: Exposure to cybersecurity and DevOps domains through consulting projects, broadening your technical and industry understanding.
• Potential for Travel: Occasional reimbursement for travel and accommodation expenses for business-related trips.
• Full-time Employment: "Temps complet" contract, offering stability and comprehensive engagement.

Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week, aligned with French labor laws. Flexibility may be offered depending on project needs and team agreements, but the role is primarily on-site.

📝 Enhancement Note: The salary estimate is based on data for similar roles in Paris, France, factoring in experience level and specialization. Benefits are inferred from the company's stated values and the nature of a consulting firm. The "Temps complet" employment type is interpreted as a full-time contract position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting (specializing in Cybersecurity and DevOps). This industry demands adaptability, a strong client-focus, and continuous learning to stay ahead of evolving technological landscapes. Company Size: Small to Medium-sized Enterprise (SME), estimated to be between 50-200 employees based on typical consulting firm structures and the described team size. This size often fosters a close-knit environment with opportunities for direct impact. Founded: While not specified, Tilencia emphasizes its "ADN et nos valeurs," suggesting a well-defined company culture that prioritizes human connection, talent development, and enjoyable work experiences.

Team Structure:

• The UX/UI consultant will be part of the "MOA et Processus Transverses" unit, specifically within the "pôle Expérience Utilisateur" (User Experience Pole).
• This pole consists of 13 individuals working on HMI design, with the consultant reporting to the "pilote UX Lead" for back-office applications.
• The structure suggests a specialized UX team within a larger consulting organization, allowing for deep focus on design while benefiting from broader company resources and expertise.

Methodology:

• User-Centric Design: The core methodology involves user studies, persona development, and co-creation workshops to ensure designs meet user needs.
• Agile Principles: Work is conducted within an Agile framework, implying iterative development, collaboration, and adaptability to changing requirements.
• Design System Utilization: A strong emphasis on adhering to and leveraging a Design System (Angular Material) and graphical charter for consistency and efficiency.
• Consultative Approach: As a consulting firm, Tilencia likely employs a client-driven approach, requiring strong stakeholder management and solution-oriented thinking.

Company Website: https://www.tilencia.com/

📝 Enhancement Note: Tilencia's focus on Cybersecurity and DevOps provides a unique context. While this role is UX/UI, understanding the operational security and infrastructure implications of back-office applications can be a significant advantage, suggesting a more robust approach to user experience design within technical environments.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior consultant, requiring at least 3 years of specialized experience in lead UX/UI design. It implies a level of autonomy and responsibility for driving design projects from conception to completion, with a focus on internal business applications. Reporting Structure: The consultant will report to the "pilote UX Lead" within the User Experience Pole, which is part of the MOA and Transverse Processes unit. This indicates a clear reporting line within a specialized design function, with potential for interaction with broader project teams and client stakeholders. Operations Impact: The role's impact is centered on enhancing the efficiency, usability, and effectiveness of internal business operations through better application design. By improving the user experience of back-office tools, the consultant directly contributes to operational productivity, reduced error rates, and improved employee satisfaction, which are key metrics in operations.

Growth Opportunities:

• Leadership Development: Progression from Consultant to potentially Senior Consultant or Lead UX Designer, taking on more complex projects and mentoring junior team members.
• Specialization: Deepening expertise in specific domains like cybersecurity or DevOps UX, or focusing on advanced UI/HMI design techniques.
• Cross-functional Exposure: Gaining exposure to diverse client projects in various industries through Tilencia's consulting model, broadening your professional network and project management skills.
• Skill Enhancement: Opportunities for continuous learning through coaching and potentially certifications in UX/UI design, Agile methodologies, or related fields.
• Client Engagement: Developing strong client-facing skills, including presentation, negotiation, and stakeholder management, crucial for career advancement in consulting.

📝 Enhancement Note: The "Détection de talents" and "Suivi, coaching" values suggest a deliberate focus on employee development at Tilencia, offering clear pathways for growth beyond the immediate project scope.

🌐 Work Environment

Office Type: The role is primarily on-site in Paris, as indicated by the location and absence of remote designation. Consulting firms often have modern office spaces designed to foster collaboration among internal teams and provide client-facing meeting areas. Office Location(s): Paris, Île-de-France, France. This central location offers access to a vibrant professional ecosystem and public transportation networks. Workspace Context:

• Collaborative Environment: Expect an open and dynamic workspace designed to encourage interaction among design, business analysis, and IT teams.
• Tools & Technology: Access to standard design software (Sketch, Adobe Suite, InVision, Zeplin) and potentially collaboration platforms used by Tilencia and its clients.
• Team Interaction: Frequent interaction with the UX/UI team, MOA, and potentially client representatives during workshops and project reviews.
• Consulting Demands: The environment will likely be fast-paced and project-driven, requiring adaptability and a proactive approach.

Work Schedule:

• The role is full-time ("Temps complet"), implying a standard work week. Occasional business travel may require adjustments to the schedule, with travel and accommodation expenses reimbursed.

📝 Enhancement Note: The emphasis on "L'humain au centre" and "prendre du plaisir" suggests that despite the demanding nature of consulting, Tilencia strives to create a supportive and enjoyable work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess suitability for the role and experience level.
• Technical Interview: Likely involves discussing your UX/UI design process, methodologies, and experience with specific tools and Design Systems. Be prepared to walk through your portfolio in detail.
• Case Study/Design Challenge: You may be given a design problem or a case study related to back-office applications to solve within a set timeframe, testing your problem-solving skills and design thinking.
• Behavioral Interview: Assessment of your soft skills, teamwork capabilities, proactivity, and cultural fit with Tilencia's values (human-centered, coaching, fun). Expect questions about stakeholder management and handling complex project environments.
• Final Interview: Potentially with the UX Lead or a senior manager to discuss career aspirations and finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects, prioritizing those involving complex business applications, internal tools, or process optimization.
• Detail Your Process: For each project, clearly articulate the problem, your role, the steps you took (research, ideation, design, testing), the challenges faced, and the solutions implemented. Use visuals (wireframes, mockups, prototypes) to support your narrative.
• Highlight Operations Impact: Emphasize how your designs improved user efficiency, reduced errors, streamlined workflows, or contributed to business objectives. Quantify results where possible.
• Showcase Design System Expertise: Clearly demonstrate your experience with Design Systems, particularly Angular Material if applicable, and how you ensured consistency and adherence to graphical charters.
• Be Ready to Explain: Prepare to discuss your tool proficiency (Sketch, InVision, Adobe Suite, etc.) and your understanding of Agile methodologies.

Challenge Preparation:

• Understand Back-Office Context: Research common challenges in designing for internal business applications (e.g., data entry, reporting, workflow management, user training needs).
• Focus on Process: If given a challenge, emphasize how you would analyze the existing process, identify pain points, and design a solution that enhances operational efficiency.
• Think Iteratively: Demonstrate an understanding that design is an iterative process, and be prepared to discuss how you would gather feedback and refine your solution.

📝 Enhancement Note: The emphasis on "applicatifs métier (back office)" suggests an interview process that will heavily scrutinize your ability to understand and design for operational workflows, not just end-user consumer-facing applications.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Sketch, InVision, Zeplin, Adobe Creative Suite (Photoshop, Illustrator, XD).
• Design System: Angular Material (proficiency required or expected to acquire quickly).
• Collaboration: Tools like Jira, Confluence, Slack, Microsoft Teams for project management and communication.
• User Research Platforms: Potentially tools for remote user testing or surveys, depending on the team's setup.

Analytics & Reporting:

• While not a primary focus for this UX/UI role, understanding how analytics tools (e.g., Google Analytics, Hotjar, custom back-office dashboards) are used to monitor application performance and user behavior is beneficial.

CRM & Automation:

• Familiarity with how CRM systems and other business automation tools function can provide context for the back-office applications being designed.

📝 Enhancement Note: The explicit mention of "Design System Angular Material" is a key technical requirement that candidates must highlight if they have experience with it. If not, demonstrating the ability to quickly learn and adapt to a new Design System is crucial.

👥 Team Culture & Values

Operations Values:

• Human-Centricity: Prioritizing the needs and well-being of users (both internal employees and potentially external clients) in all design decisions.
• Talent Development: A commitment to identifying, nurturing, and coaching employees, fostering a culture of continuous growth and learning.
• Collaboration & Teamwork: Encouraging a supportive environment where team members work together, share knowledge, and contribute to collective success.
• Enjoyment & Passion: Valuing a positive work atmosphere where individuals can find satisfaction and pleasure in their work, fostering motivation and creativity.
• Methodical & Rigorous Approach: Applying structured, analytical, and meticulous methods to problem-solving and design execution.

Collaboration Style:

• Cross-functional Integration: Close collaboration with Business Analysts (MOA), project managers, developers, and subject matter experts from various business units.
• Feedback-Driven: An open culture for providing and receiving constructive feedback to ensure design quality and alignment with project goals.
• Knowledge Sharing: Encouraging the sharing of best practices, design techniques, and insights within the UX/UI team and across projects.
• Proactive Communication: Maintaining transparent and regular communication with all stakeholders to manage expectations and ensure project alignment.

📝 Enhancement Note: Tilencia's stated values of "L'humain au centre," "Détection de talents," "Suivi, coaching," and "prendre du plaisir" are central to the company culture and should be reflected in how candidates present themselves and their fit for the role.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate business logic and operational workflows of back-office applications into intuitive and user-friendly interfaces.
• Balancing Stakeholder Needs: Mediating between diverse stakeholder requirements (e.g., business users, IT, management) to achieve optimal design outcomes.
• Adherence to Standards: Strictly adhering to the company's Design System and graphical charter while still allowing for creative problem-solving.
• Agile Development Pace: Working within an Agile framework requires adaptability and the ability to deliver designs iteratively under time pressure.
• Cross-Domain Understanding: Gaining sufficient understanding of the specific business domains (and potentially cybersecurity/DevOps) to design effective solutions for internal operations.

Learning & Development Opportunities:

• UX/UI Specialization: Deepening expertise in advanced UX research techniques, interaction design patterns, and visual design principles.
• Design System Mastery: Becoming an expert in Angular Material and potentially contributing to its evolution.
• Consulting Acumen: Developing strong client management, presentation, and negotiation skills.
• Industry Exposure: Learning about cybersecurity and DevOps through project work, which can be a unique differentiator for UX professionals.
• Mentorship: Benefiting from coaching and guidance from senior team members and the UX Lead.

📝 Enhancement Note: The challenges are framed to highlight areas where a candidate's operational mindset can be an asset – understanding complex processes, managing diverse stakeholder needs, and driving efficiency through design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design an interface for a complex back-office application. What were the key challenges, and how did you address them?" (Focus on process, user needs, and problem-solving).
• "How do you approach creating user personas and experience maps for internal business users? What information is critical to capture?" (Demonstrate understanding of user research for operational contexts).
• "Walk us through your process for ensuring consistency and adherence to a Design System and graphical charter. How do you handle requests that deviate from these standards?" (Highlight attention to detail and process management).
• "How do you collaborate with Business Analysts (MOA) and IT development teams to ensure a smooth design and implementation process?" (Emphasize communication, teamwork, and understanding of development constraints).

Company & Culture Questions:

• "What interests you about Tilencia's focus on Cybersecurity and DevOps, and how do you see your UX/UI skills contributing in this domain?" (Show genuine interest in the company's niche).
• "How do you embody Tilencia's values of 'L'humain au centre,' 'Détection de talents,' and 'prendre du plaisir' in your work?" (Provide specific examples of your behavior and approach).
• "Describe a situation where you had to manage competing priorities or tight deadlines on a project. How did you prioritize your tasks and ensure delivery?" (Assess your organizational and time management skills).

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a brief overview of your professional background and then dive into 2-3 key projects. For each project, clearly state the objective, your role, the problem you solved, your design process, the final solution, and the impact/results.
• Visual Storytelling: Use high-quality visuals of wireframes, mockups, and prototypes. Annotate them to explain design decisions and highlight key features. If possible, show before-and-after comparisons or user flow diagrams.
• Quantify Results: Whenever possible, use metrics to demonstrate the success of your designs. This could include improvements in task completion time, reduction in errors, increased user adoption, or positive user feedback.
• Highlight Process: Be prepared to discuss your design methodology, your rationale behind design choices, and how you incorporated user feedback and adhered to design systems.
• Tailor to the Role: Explicitly connect your portfolio projects to the requirements of this role, emphasizing your experience with back-office applications, design systems (especially Angular Material), and collaborative workflows.

📝 Enhancement Note: Prepare to discuss your experience with "applicatifs métier" and how you translate complex operational requirements into user-friendly interfaces. Your ability to demonstrate a methodical, user-centric, and collaborative approach will be key.

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📌 Application Steps

To apply for this UX/UI Consultant position:

• Submit your application through the provided link on SmartRecruiters.
• Customize Your Resume: Tailor your resume to highlight your 3+ years of lead UX/UI experience, specifically mentioning work on back-office or complex business applications. Integrate keywords such as "UX Design," "UI Design," "Design System," "Angular Material," "Wireframing," "Prototyping," and "Agile."
• Prepare Your Portfolio: Curate a digital portfolio that showcases 2-3 relevant projects. Ensure each project clearly outlines the problem, your process, your role, your design solutions, and any quantifiable impact. Specifically include examples demonstrating your work with Design Systems and your ability to design for operational efficiency.
• Practice Your Pitch: Be ready to articulate your design philosophy, walk through your portfolio with confidence, and explain how your skills align with Tilencia's values and the specific requirements of designing for back-office applications.
• Research Tilencia: Understand their specialization in Cybersecurity and DevOps. Consider how this context might influence the applications you'd be designing and how you can leverage your UX/UI expertise within these technical domains.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.