[Job 29424] UX/UI designer: Product Discovery

📍 Job Overview

Job Title: [Job 29424] UX/UI Designer: Product Discovery

Company: CI&T

Location: Brazil

Job Type: Full-Time

Category: Product Design / UX/UI Operations

Date Posted: 2026-05-19

Experience Level: Mid-level to Senior

Remote Status: Hybrid (with mandatory office presence in Campinas Metropolitan Region if residing there)

🚀 Role Summary

• Lead the end-to-end product discovery phase for an innovative AI-driven intelligent search mechanism.

• Drive user-centric design by conducting thorough user research, journey mapping, and stakeholder interviews.

• Develop and validate conceptual prototypes, ensuring alignment with business needs and technical feasibility.

• Collaborate within a lean, agile squad comprising a Squad Leader, Software Architect, and Developers.

📝 Enhancement Note: The role emphasizes a strong focus on the "discovery" phase, indicating a need for strategic thinking and foundational design work before technical implementation. The requirement for 100% project dedication highlights the critical nature of this discovery process.

📈 Primary Responsibilities

• Conduct comprehensive user research and contextual inquiries to understand consumer usage and behavior.

• Execute market research and internal/external benchmarking to identify best practices and competitive landscapes.

• Map user journeys and identify behavioral patterns to inform design decisions for the new search solution.

• Define the information architecture and navigation flows for the intelligent search functionality.

• Facilitate co-creation workshops and ideation sessions with stakeholders and the agile squad.

• Develop wireframes and interactive prototypes to visualize and test design concepts.

• Plan and execute user testing sessions, gather feedback, and iterate on designs based on agile principles.

• Document key findings, insights, and define Key Performance Indicators (KPIs) for business and user experience success.

📝 Enhancement Note: The responsibilities clearly outline a structured discovery process, moving from broad research to specific design artifacts and validation. The emphasis on deliverables like "Consolidation of Findings," "Personas," and "Service Blueprints" indicates a need for strong analytical and documentation skills within a design context.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.

Experience: Proven experience in a mid-level to senior UX/UI Designer role, with a strong portfolio showcasing product discovery and design leadership.

Required Skills:

• Expertise in User Experience (UX) and User Interface (UI) design principles.

• Proficiency in conducting User Research (interviews, surveys, contextual inquiry).

• Skilled in User Journey Mapping and identifying user pain points.

• Experience in creating Wireframes and interactive Prototypes using industry-standard tools.

• Ability to perform Market Research and Benchmarking effectively.

• Familiarity with Agile methodologies and iterative design processes.

• Strong facilitation and stakeholder interview skills.

• Understanding of AI concepts, specifically Semantic Search, RAG, and LLMs, and their application in search.

Preferred Skills:

• Experience with Service Blueprinting and defining business/experience KPIs.

• Proficiency in creating and presenting Personas.

• Experience in designing for complex digital ecosystems, such as automotive.

• Knowledge of SEO principles and how they interact with AI-driven search.

• Familiarity with data analysis and deriving insights from user behavior data.

📝 Enhancement Note: The "preferred skills" highlight a valuable differentiator for candidates: experience in complex, integrated digital environments and an understanding of how AI impacts user search behavior, particularly within a B2C context like an automotive manufacturer.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating end-to-end product discovery processes for complex digital products.

• Case studies showcasing specific examples of user research, journey mapping, wireframing, prototyping, and user testing.

• Evidence of driving design decisions based on data-driven insights and user feedback.

• Demonstration of collaboration with technical teams (e.g., developers, architects) to ensure design feasibility.

Process Documentation:

• Clear documentation of your discovery process, including methodologies used for research and ideation.

• Examples of User Journey Maps, Service Blueprints, and Personas that illustrate your analytical and communication skills.

• Prototypes that effectively communicate the intended user flow and functionality.

• Artifacts that demonstrate your ability to translate complex technical concepts (like AI search) into user-friendly experiences.

📝 Enhancement Note: The portfolio requirements are heavily weighted towards demonstrating the process of discovery and the impact of design decisions, rather than just visual aesthetics. Candidates should prepare to walk through their thought process and the rationale behind their design choices.

💵 Compensation & Benefits

Salary Range: Given the role's seniority, location in Brazil, and the specialized nature of AI/Product Discovery, a competitive salary range is expected. For a Senior UX/UI Designer in Brazil with 5-10 years of experience, this could range from R$ 10,000 to R$ 18,000+ per month, depending on specific experience, negotiation, and regional economic factors.

Benefits:

• Health and Dental Insurance

• Meal and Food Vouchers

• Childcare Assistance

• Extended Parental Leave

• Gym and Wellness Partnerships (Wellhub/TotalPass)

• Profit Sharing (PLR)

• Life Insurance

• Continuous Learning Platform (CI&T University)

• Discount Club

• Online Platform for Physical, Mental Health, and Well-being

• Pregnancy and Responsible Parenting Course

• Partnerships with Online Course Platforms

• Language Learning Platform

• And other benefits detailed on the CI&T careers page.

Working Hours: Standard 40-hour work week, with the flexibility inherent in a hybrid work arrangement. Specific daily hours may vary based on team synchronization needs, especially with global teams if applicable.

📝 Enhancement Note: Salary estimates are based on typical market rates for senior design roles in Brazil, considering the demand for specialized skills like AI integration and product discovery. Benefits are comprehensive, reflecting a commitment to employee well-being and professional development, which is attractive to experienced operations and design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services and Consulting. CI&T specializes in digital transformation, leveraging human expertise and AI to build scalable tech solutions.

Company Size: Over 8,000 employees globally, indicating a large, established organization with diverse opportunities.

Founded: Over 30 years of history, suggesting stability, deep industry experience, and a robust understanding of technological evolution.

Team Structure:

• The UX/UI Designer will be part of a lean, surgical agile squad.

• This squad includes a Squad Leader, Software Architect, and Developers, emphasizing cross-functional collaboration.

Methodology:

• Agile and co-creation methodologies are central to the project's approach.

• A strong emphasis on data-driven insights, user feedback, and iterative development.

• Focus on leveraging AI (Semantic Search, RAG, LLMs) to enhance user experience and business outcomes.

Company Website: https://ciandt.com/br/pt-br/carreiras

📝 Enhancement Note: CI&T's culture appears to be a blend of established expertise (30+ years) and forward-thinking innovation (AI focus). The company size suggests ample resources and career pathways, while the project's lean team structure implies a dynamic, collaborative environment for this specific role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX/UI Designer, with a strong emphasis on the "Product Discovery" specialization. It requires an individual who can independently lead foundational design work and influence product direction from the early stages.

Reporting Structure: The designer will report into the Squad Leader within their agile squad, working closely with the Software Architect and Developers. Beyond the immediate squad, there will likely be reporting lines within the broader design or product management function of CI&T.

Operations Impact: The designer's impact is critical, as they will be instrumental in defining the user experience for a core, AI-powered search mechanism. Success will directly influence customer engagement, conversion rates, and overall satisfaction for the automotive client. The output of the discovery phase sets the technical direction for subsequent development.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven user experiences, semantic search interfaces, and product discovery methodologies.

• Leadership: Potential to lead discovery phases for future projects, mentor junior designers, or move into Product Owner/Manager roles.

• Skill Development: Access to CI&T University and other learning platforms for continuous skill enhancement in design, AI, and emerging technologies.

• Cross-functional Exposure: Gain extensive experience working with technical architects and developers, enhancing understanding of technical constraints and possibilities.

📝 Enhancement Note: This role offers significant growth potential, particularly for those interested in the intersection of AI, user experience, and strategic product development. The emphasis on discovery means the candidate will be at the forefront of defining new solutions, offering high visibility and impact.

🌐 Work Environment

Office Type: Hybrid. While the role is listed as "Homeoffice," there's a mandatory office presence for those residing in the Campinas Metropolitan Region. This suggests a flexible approach, but with a commitment to in-person collaboration when geographically feasible.

Office Location(s): Brazil. Specific office presence requirements will depend on the candidate's residence, particularly concerning the Campinas Metropolitan Region.

Workspace Context:

• Collaborative Environment: The agile squad structure necessitates close collaboration with technical team members, fostering a dynamic and interactive workspace.

• Tools & Technology: Access to modern design tools and a tech stack that supports AI integration and AEM.

• Operations Team Interaction: Regular interaction with designers, architects, developers, and potentially client stakeholders to drive product discovery forward.

Work Schedule: Typically a 40-hour work week. The hybrid nature allows for flexibility in managing workdays, balancing remote focus with in-office collaboration as needed.

📝 Enhancement Note: The "Homeoffice" designation with a caveat for Campinas residents indicates a nuanced remote policy. Candidates should clarify their specific location requirements and expectations for office-based work. The hybrid model is common in tech consulting, balancing flexibility with essential in-person teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess relevant experience in UX/UI, product discovery, and AI-related projects.

• Technical/Design Interview: Deep dive into the candidate's portfolio, discussing specific case studies, design processes, user research methodologies, and problem-solving approaches. Expect questions on how you'd tackle the AI search challenge.

• Squad/Team Interview: Meeting with potential team members (Squad Leader, Architect, Developers) to assess collaboration style, communication skills, and cultural fit within the agile squad.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss career aspirations, alignment with CI&T's values, and overall suitability.

Portfolio Review Tips:

• Showcase Discovery: Emphasize projects where you led the "discovery" phase, detailing your research, ideation, and validation processes.

• AI Integration: Highlight any experience or understanding of how AI can enhance user experiences, particularly in search or recommendation systems.

• Process over Polish: While visual design matters, focus on explaining your thought process, the problems you solved, and the impact of your solutions. Use Service Blueprints, User Journeys, and research findings as evidence.

• Metrics & KPIs: Clearly articulate how you defined and measured success for your designs, linking them to business objectives.

• Collaboration: Be prepared to discuss how you collaborated with developers and stakeholders to bring designs to life.

Challenge Preparation:

• AI Search Scenario: Be ready to discuss how you would approach designing an AI-powered search feature. Consider user needs, potential challenges with AI interpretation, and how to manage user expectations.

• Process Design: Prepare to explain your structured approach to product discovery, from initial problem framing to validated prototypes.

• Stakeholder Management: Think about how you would handle feedback and alignment with various stakeholders (e.g., client, technical team, business leads).

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to lead discovery and their understanding of AI applications. The portfolio review is a critical component, acting as a live demonstration of their skills and thought process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure. Candidates should be proficient in at least one major tool for wireframing and prototyping.

• User Research & Analysis: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing platforms (e.g., UserTesting.com), and analytics platforms (e.g., Google Analytics, Adobe Analytics).

• Collaboration & Documentation: Miro, Mural for whiteboarding and co-creation; Confluence, Jira for project management and documentation.

Analytics & Reporting:

• Familiarity with web analytics tools (Google Analytics, Adobe Analytics) to understand user behavior and measure KPIs.

CRM & Automation:

• While not a direct CRM role, understanding how user data is managed and how search interactions can feed into CRM systems is beneficial.

• Familiarity with how AI integrations can automate aspects of user interaction and data collection.

📝 Enhancement Note: Proficiency in modern design and collaboration tools is essential. Experience with Adobe Experience Manager (AEM) is a specific advantage given the project context. The role also implies a need to work with data and understand how design impacts business metrics, bridging the gap between UX and performance.

👥 Team Culture & Values

Operations Values:

• Human-Centricity: A strong commitment to understanding and addressing user needs through design.

• Innovation: Embracing new technologies like AI to create cutting-edge solutions.

• Collaboration: Working effectively in cross-functional teams to achieve shared goals.

• Excellence: Striving for high-quality outcomes in both design and technical execution.

• Agility: Adapting to changing requirements and iterating rapidly based on feedback.

Collaboration Style:

• Cross-functional Integration: The designer is expected to work seamlessly with architects and developers, ensuring designs are technically feasible and meet business objectives.

• Co-creation: Active participation in ideation and problem-solving sessions with the entire squad.

• Feedback Exchange: Openness to constructive criticism and a proactive approach to seeking and providing feedback.

• Knowledge Sharing: Contributing to the team's collective knowledge base, especially regarding user insights and design best practices.

📝 Enhancement Note: CI&T's emphasis on "unindo expertise humana à IA" suggests a culture that values both deep human understanding and technological advancement. The collaborative style within the agile squad is key to success, requiring strong interpersonal and communication skills alongside design expertise.

⚡ Challenges & Growth Opportunities

Challenges:

• AI Complexity: Translating the capabilities of Semantic Search, RAG, and LLMs into an intuitive and reliable user experience, managing potential AI "hallucinations" or misinterpretations.

• Discovery Phase Focus: Successfully delivering a comprehensive set of discovery artifacts within a defined timeframe, ensuring buy-in from stakeholders.

• Cross-functional Alignment: Bridging the gap between design vision, business requirements, and technical implementation constraints within a lean team.

• Stakeholder Management: Navigating diverse stakeholder expectations and ensuring alignment on the vision for the intelligent search feature.

Learning & Development Opportunities:

• AI & UX Specialization: Becoming a leader in designing AI-powered user interfaces, a highly in-demand skill.

• Product Discovery Mastery: Refining expertise in leading the critical early stages of product development.

• Tech Consulting Exposure: Gaining experience in a leading tech consulting firm, working with diverse clients and projects.

• Formal Training: Access to CI&T University for courses on AI, design methodologies, project management, and leadership.

📝 Enhancement Note: The primary challenge lies in the innovative nature of the project – designing for AI search. Candidates who can demonstrate a proactive approach to learning and problem-solving in emerging tech areas will be well-suited. The growth opportunities are significant for those looking to specialize in a cutting-edge field.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for leading a product discovery phase for a complex digital product. What are the key artifacts you typically produce?"

• "How would you approach designing an AI-driven search experience for an automotive website? What are the potential user needs and technical considerations?"

• "Walk us through a time you had to balance conflicting stakeholder requirements during a design process. How did you achieve alignment?"

Company & Culture Questions:

• "What excites you about CI&T's focus on human expertise combined with AI?"

• "How do you see yourself contributing to a lean, agile squad environment?"

Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as narratives – the problem, your approach, the solution, and the outcome/impact.

• Visual Aids: Use your wireframes, prototypes, journey maps, and blueprints to illustrate your points clearly.

• Focus on Process: Explain why you made certain design decisions, referencing your research and insights.

• Quantify Impact: Wherever possible, use data and KPIs to demonstrate the value of your work.

• AI Relevance: If you have relevant AI/search experience, be prepared to discuss it in detail. If not, articulate your understanding of the technology and how you'd approach learning and designing for it.

📝 Enhancement Note: Candidates should prepare to articulate their discovery process rigorously and demonstrate their understanding of AI's role in user experience. The interview will be a test of both design craft and strategic thinking.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided Lever link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your product discovery, user research, and AI-relevant design experience. Ensure they highlight your process and impact.

• Tailor Your Resume: Update your resume to emphasize keywords related to UX/UI Design, Product Discovery, Agile, AI, Semantic Search, User Research, Wireframing, Prototyping, and your experience with tools like Adobe Experience Manager.

• Prepare Your Narrative: Practice articulating your portfolio case studies, focusing on your role, process, and the outcomes achieved. Be ready to discuss your approach to the AI search challenge.

• Research CI&T: Familiarize yourself with CI&T's work, their approach to digital transformation, and their AI initiatives. Understand their culture and values to demonstrate alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.