[job-28962] UX Especialista Senior, Brasil.

📍 Job Overview

Job Title: UX Specialist Senior

Company: CI&T

Location: Brazil

Job Type: Full-Time

Category: User Experience (UX) / Product Operations

Date Posted: April 23, 2026

Experience Level: Mid-Senior (5-10 years implied)

Remote Status: Hybrid (with mandatory office presence for Campinas Metropolitan Region residents)

🚀 Role Summary

• Lead comprehensive business discovery initiatives to meticulously map user journeys, particularly those involving complex validation rules and offline scenarios.

• Serve as a strategic partner to Product Management by translating business needs into detailed functional and technical requirements, ensuring alignment with overarching product strategy.

• Develop and maintain clear, concise documentation for system behavior and navigation flows, reducing reliance on product leadership for granular specifications.

• Analyze and optimize information architecture to facilitate seamless integration of external tools and disparate system logics into the core platform.

• Proactively manage project scope, identifying and eliminating non-essential functionalities to prioritize the delivery of maximum business value and ROI.

📝 Enhancement Note: The role is described as a "UX Specialist with an analytical profile" and emphasizes "leading Discovery of products for detailing business rules." This suggests a strong focus on the foundational stages of product development, bridging the gap between business strategy and technical execution. The emphasis on "validations complex (like risk analysis) and integrations with legacy systems" indicates a need for deep analytical thinking and problem-solving skills within a complex technical environment. The "Senior" title implies a need for leadership and strategic contribution beyond standard UX design.

📈 Primary Responsibilities

• Spearhead business discovery sessions, employing methodologies to map intricate user journeys that encompass validation rules, error handling, and offline operational scenarios.

• Author comprehensive documentation for system navigation flows, user interactions, and business logic, ensuring clarity and accessibility for development and product teams.

• Conduct in-depth analysis of existing information architecture to identify opportunities for integrating third-party tools and custom logic, ensuring a cohesive user experience.

• Collaborate closely with Product Managers to investigate and define functional and technical requirements, translating them into actionable user stories and design specifications.

• Actively participate in scope control discussions, providing data-driven recommendations to prevent scope creep and ensure focus on high-priority features that deliver measurable business value.

• Investigate and document the technical feasibility and functional implications of integrating with legacy systems, ensuring smooth data flow and user experience.

• Support Product Management by detailing complex validation rules, such as those required for risk assessment in financial or regulated industries.

📝 Enhancement Note: The responsibilities highlight a hybrid role combining strategic product discovery with detailed documentation and system analysis, moving beyond typical UX design to encompass business operations and technical integration. The emphasis on "reducing dependency on product leadership for detailed specification" suggests the senior specialist will operate with significant autonomy.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of progressive experience in User Experience (UX) design, product discovery, business analysis, or a closely related role, with a proven track record of contributing to product development lifecycles.

• Demonstrated experience in leading discovery workshops and translating business requirements into detailed user stories, functional specifications, and system behavior documentation.

• Experience working with complex validation rules, risk analysis, and offline user scenarios.

Required Skills:

• Business Discovery Leadership: Proven ability to lead and facilitate discovery sessions, eliciting detailed business requirements from stakeholders at various levels.

• Requirement Gathering & Analysis: Expertise in gathering, analyzing, and documenting functional and technical requirements, with a strong analytical mindset.

• User Journey Mapping: Skilled in creating detailed user journey maps that account for complex validation rules, error states, and offline functionality.

• Information Architecture (IA): Strong understanding of IA principles and their application in designing intuitive and integrated user experiences.

• Technical Documentation: Proficiency in creating clear and concise technical documentation, including system behavior, navigation flows, and business rules.

• Scope Management: Ability to contribute to scope control discussions and articulate the impact of feature prioritization on business value.

• Stakeholder Management: Excellent communication and interpersonal skills to effectively collaborate with Product Management, Engineering, and other cross-functional teams.

Preferred Skills:

• Experience with AI-driven product development or understanding of AI capabilities in UX.

• Familiarity with Agile development methodologies (Scrum, Kanban).

• Proficiency in UX research methodologies and tools.

• Experience in specific industries relevant to CI&T's client base (e.g., finance, retail, technology).

📝 Enhancement Note: While the raw data doesn't explicitly state education requirements, a Bachelor's degree in a related field is standard for a Senior UX Specialist. The experience level is inferred from the "Senior" title and the complexity of responsibilities, suggesting 5-10 years of relevant experience. The emphasis on analytical skills and business discovery points towards candidates with a strong BA or Product Analyst background that has specialized in UX.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Discovery Case Studies: Showcase at least two distinct projects where you led business discovery, detailing the problem, your process, key findings, and how your work directly informed product requirements and user journeys.

• Documentation Examples: Include samples of detailed user flows, system behavior documentation, and business rule specifications you have created, demonstrating clarity, completeness, and adherence to best practices.

• Integration Scenarios: Present a case study or artifact that illustrates your experience in analyzing and designing for system integrations, particularly with legacy systems or complex external dependencies.

• Value Demonstration: For each portfolio piece, clearly articulate the business value or impact achieved, quantifying improvements in efficiency, user satisfaction, or scope optimization where possible.

Process Documentation:

• Demonstrate a structured approach to documenting discovery findings, including methodologies for stakeholder interviews, workshop outputs, and synthesized requirements.

• Showcase your ability to create and maintain living documentation that evolves with product development, ensuring alignment across teams.

• Highlight experience in defining processes for validating complex business rules and ensuring these are accurately translated into system logic.

📝 Enhancement Note: For a Senior UX Specialist role focused on discovery and detailed requirements, a portfolio must go beyond visual design. It needs to highlight analytical rigor, documentation skills, and the ability to translate complex business needs into actionable product specifications. The emphasis on "business rules," "validation," and "legacy systems" means portfolio examples should reflect these specific challenges.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Health & Wellness: Comprehensive health and dental insurance plans, access to Gympass/TotalPass for fitness and wellness partnerships, dedicated online platform for physical and mental well-being.

• Financial: Vale Alimentação (Food Vouchers), Vale Refeição (Meal Vouchers), Participation in Profit Sharing (PLR), Life Insurance.

• Family Support: Childcare assistance, extended parental leave, specific courses for pregnancy and responsible parenting.

• Professional Development: CI&T University for continuous learning, partnerships with online course platforms, language learning platform, discount club.

• Work Flexibility: Homeoffice arrangement (with mandatory office presence for Campinas residents), ensuring a hybrid work model.

Working Hours:

• Standard 40-hour work week, with flexibility expected to meet project deadlines and discovery session requirements.

📝 Enhancement Note: The provided benefits are extensive and align with industry standards for competitive tech companies in Brazil. The salary range is an estimate based on typical compensation for a Senior UX Specialist role in the Brazilian market, considering the provided benefits package and the company's established reputation. The "Homeoffice" employment type, coupled with the specific mention of mandatory office presence in Campinas, clarifies the hybrid nature of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Transformation, Artificial Intelligence, Software Development, Consulting. CI&T is a global specialist in technological transformation, leveraging human expertise and AI to build scalable tech solutions.

Company Size: Over 8,000 employees globally. This scale suggests a structured organization with established processes, opportunities for specialization, and a robust internal network.

Founded: Over 30 years of history, indicating a stable, experienced company with a deep understanding of the technology landscape and a track record of client success.

Team Structure:

• The UX Specialist will likely be part of a broader Product Development or Digital Transformation team, working closely with Product Managers, other UX Designers, UI Designers, Engineers, and Business Analysts.

• Reporting structure will likely be to a UX Lead, Head of Product, or a Project Manager, depending on the specific project and organizational alignment.

Methodology:

• CI&T emphasizes a blend of human expertise and AI, suggesting a data-driven and innovative approach to problem-solving.

• The focus on "scalable tech solutions" implies a commitment to robust design and engineering practices that can grow with client needs.

• Agile methodologies are likely standard, fostering iterative development and continuous improvement.

Company Website: https://ciandt.com/br/pt-br/carreiras

📝 Enhancement Note: CI&T's long history and large global presence suggest a mature organization with a well-defined culture. The emphasis on AI and human expertise indicates a forward-thinking approach to technology and talent. The "Senior" UX Specialist role likely positions the candidate as a key contributor within project teams, influencing strategy and execution.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role. It requires a high degree of autonomy, strategic thinking, and the ability to mentor or guide junior team members. The scope involves leading critical discovery phases and influencing product direction.

Reporting Structure: The role likely reports into a Product Management or Design leadership function, with close collaboration across engineering and business units. This provides exposure to various facets of product development and strategic decision-making.

Operations Impact: The UX Specialist plays a crucial role in ensuring that products are not only user-friendly but also strategically aligned with business objectives, technically feasible, and address complex operational requirements. Their work directly impacts the success of product launches, user adoption, and the overall efficiency of business processes supported by technology.

Growth Opportunities:

• Leadership Track: Potential to progress into a Lead UX Specialist, UX Manager, or Product Owner role, taking on more strategic oversight and team leadership responsibilities.

• Specialization: Deepen expertise in specific areas such as AI-driven UX, complex system integrations, or specific industry domains where CI&T has a strong presence.

• Mentorship: Opportunity to mentor junior UX designers and analysts, contributing to the development of the UX practice within CI&T.

• Cross-functional Mobility: Exposure to various client projects and industries can open doors to roles in Product Management, Business Strategy, or Solution Architecture.

📝 Enhancement Note: The "Senior" designation and the emphasis on leadership in discovery imply a role with significant growth potential. Candidates should look for opportunities to expand their strategic influence and potentially move into management or specialized expert roles within CI&T's extensive operations.

🌐 Work Environment

Office Type: Hybrid. While the role is advertised as Homeoffice, the specific mention of mandatory office presence for residents of the Campinas Metropolitan Region indicates a structured hybrid model, likely with designated days for in-office collaboration.

Office Location(s): Brazil, with mandatory in-office presence for those in the Campinas Metropolitan Region. This suggests CI&T has significant operations and offices in that area.

Workspace Context:

• The environment is likely collaborative, with a strong emphasis on teamwork and knowledge sharing, particularly given CI&T's size and global reach.

• Access to modern UX tools, design software, and collaboration platforms is expected, supporting both remote and in-office work.

Work Schedule:

• Standard 40-hour work week is typical for full-time roles. Flexibility may be required to accommodate global client needs, cross-functional team meetings across different time zones, and intensive discovery phases.

📝 Enhancement Note: The hybrid work arrangement, especially the specific mention of Campinas, suggests a well-defined policy. Candidates should clarify expectations regarding office days and travel if not located in the Campinas region. The collaborative nature is typical for large tech consultancies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager (like Juliana Noberto) will assess your resume and profile for alignment with the role's core requirements.

• Technical Interview(s): Expect discussions focused on UX methodologies, business discovery techniques, requirements elicitation, documentation practices, and experience with complex systems. This may involve behavioral questions and scenario-based problem-solving.

• Portfolio Review: A dedicated session to walk through your selected case studies. Be prepared to discuss your role, process, key decisions, challenges, and the impact of your work.

• Cultural Fit/Team Interview: Meetings with potential team members or leadership to assess collaboration style, communication skills, and alignment with CI&T's values.

• Final Interview: Potentially with senior leadership to discuss strategic contributions and long-term career alignment.

Portfolio Review Tips:

• Focus on Discovery & Requirements: Select projects that clearly demonstrate your leadership in business discovery, your ability to define complex user journeys, and your skill in documenting business rules and system behaviors.

• Showcase Analytical Rigor: Highlight how you used data and analytical thinking to uncover business needs, define requirements, and solve complex integration or validation challenges.

• Quantify Impact: Whenever possible, present metrics related to efficiency gains, scope optimization, improved user satisfaction, or successful system integration resulting from your work.

• Tell a Story: Structure your case studies to tell a compelling narrative: the problem, your approach, your specific contributions, the outcomes, and lessons learned.

• Prepare for Questions: Anticipate questions about your decision-making process, how you handle conflicting requirements, and how you collaborate with technical teams.

Challenge Preparation:

• Be ready for potential practical exercises or case studies that might involve:

  • Analyzing a hypothetical business problem and outlining discovery steps.
  • Documenting a user flow for a complex scenario.
  • Proposing solutions for a system integration challenge.

• Focus on articulating your thought process clearly and demonstrating your understanding of business objectives alongside user needs.

📝 Enhancement Note: The process emphasizes practical application of UX and business analysis skills, particularly in discovery and documentation. Candidates should prepare to demonstrate how they bridge the gap between business needs and technical solutions.

🛠 Tools & Technology Stack

Primary Tools:

• UX/Design Tools: Proficiency with industry-standard tools such as Figma, Sketch, Adobe XD, or similar for prototyping and wireframing.

• Collaboration & Documentation: Experience with tools like Confluence, Jira, Miro, Mural, or similar for requirements management, process mapping, and collaborative ideation.

• Prototyping & User Testing: Familiarity with prototyping tools and methodologies for user testing and validation.

Analytics & Reporting:

• While not explicitly a data analyst role, understanding of analytics platforms (e.g., Google Analytics, Mixpanel) and how to interpret user behavior data to inform design decisions is beneficial.

CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce) and automation platforms can be advantageous, especially when designing integrations or understanding business workflows.

• Understanding of how UX impacts CRM adoption and sales/marketing operations efficiency.

📝 Enhancement Note: The role requires strong UX design software skills, coupled with robust capabilities in documentation, collaboration, and project management tools. The ability to understand and leverage data, even if not directly analyzing it, is crucial for an analytical UX specialist.

👥 Team Culture & Values

Operations Values:

• Human-Centricity: A core value focused on understanding and serving user needs, driving innovation through empathy and deep user insight.

• Data-Driven Decision Making: Emphasis on using data and analytics to inform strategic choices, validate hypotheses, and measure impact, aligning with the "analytical profile" mentioned.

• Agility & Adaptability: A culture that embraces change, iterative development, and continuous learning to navigate the dynamic tech landscape.

• Collaboration & Partnership: Strong emphasis on working together across disciplines and with clients to achieve shared goals.

• Excellence & Innovation: A drive to deliver high-quality, scalable solutions and to explore new technological frontiers, particularly with AI.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with Product Managers, Engineers, Business Analysts, and potentially client stakeholders, requiring strong communication and negotiation skills.

• Open Communication: A culture that encourages open feedback, knowledge sharing, and constructive debate to refine solutions.

• Process-Oriented: A focus on structured processes for discovery, design, and documentation, ensuring consistency and quality across projects.

📝 Enhancement Note: CI&T's emphasis on "human expertise and AI" suggests a culture that values both creative problem-solving and technical rigor. Candidates should highlight their ability to collaborate effectively and contribute to a data-informed, user-centric approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Integrating new UX designs with legacy systems and complex business rules requires deep analytical thinking and problem-solving skills.

• Balancing Stakeholder Needs: Effectively managing expectations and requirements from diverse stakeholders (Product, Engineering, Business) while maintaining a user-centric vision.

• Defining Value in Discovery: Clearly articulating and quantifying the business value of discovery efforts and proposed solutions to secure buy-in and prioritize effectively.

• Adapting to Evolving Technologies: Staying abreast of AI advancements and their implications for UX, and integrating these into product design strategies.

Learning & Development Opportunities:

• AI in UX Specialization: CI&T's focus on AI presents a unique opportunity to deepen expertise in how AI influences user experience design and product development.

• Advanced Discovery Methodologies: Continuous learning and application of cutting-edge discovery techniques for complex product challenges.

• Industry Exposure: Working with a diverse portfolio of clients across various sectors provides broad industry knowledge and experience.

• Leadership Development: The senior role offers a platform to hone leadership, mentorship, and strategic planning skills, paving the way for career advancement within CI&T.

📝 Enhancement Note: The challenges presented are inherent to senior roles in complex tech environments. CI&T's emphasis on AI and continuous learning provides a strong foundation for professional growth in these areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a business discovery process for a complex product. What methodologies did you use, and what were the key outcomes?" (Focus on your process, stakeholder engagement, and impact.)

• "How do you approach documenting business rules and system behaviors for integration with legacy systems? Provide an example." (Highlight your documentation skills and understanding of technical constraints.)

Company & Culture Questions:

• "What interests you about CI&T's approach to technological transformation, particularly its integration of AI and human expertise?" (Research CI&T's mission and recent projects.)

• "How do you see your analytical UX skills contributing to CI&T's goal of creating scalable tech solutions?" (Connect your skills to the company’s objectives.)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem/Opportunity -> Your Role & Process -> Key Insights/Solutions -> Outcomes & Impact -> Lessons Learned.

• Focus on Discovery: Emphasize your leadership in eliciting requirements, mapping user journeys, and defining business rules.

• Quantify Results: Present metrics whenever possible (e.g., reduction in scope creep, improvement in validation accuracy, successful integration timelines).

• Be Ready for Deep Dives: Anticipate questions about your specific contributions, design decisions, and how you overcame challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership in discovery, analytical problem-solving, and effective documentation skills, all within the context of complex system integrations and business rule definition.

📌 Application Steps

To apply for this UX Specialist Senior position:

• Submit your application through the provided Lever.co link.

• Curate Your Portfolio: Select 2-3 key projects that best showcase your leadership in business discovery, complex requirement gathering, user journey mapping for validation rules, and system integration experience.

• Tailor Your Resume: Highlight achievements and responsibilities that directly align with the job description, using keywords such as "Business Discovery," "Requirement Gathering," "User Journeys," "Business Rules," "System Integration," and "Analytical Profile."

• Prepare Your Narrative: Practice articulating your portfolio case studies, focusing on your strategic contributions, problem-solving approach, and the measurable impact of your work.

• Research CI&T: Familiarize yourself with CI&T's mission, values, and recent work, particularly their focus on AI and digital transformation, to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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