IN_Senior Associate_ Ui /UX_Experience Consulting_Advisory_Gurgaon

📍 Job Overview

Job Title: Senior Associate, Ui/UX Customer Consulting Advisory

Company: PwC

Location: Gurugram, Haryana, India

Job Type: Full-time

Category: Customer Consulting / Advisory / UI/UX Design

Date Posted: July 28, 2026

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• This Senior Associate role focuses on enhancing customer experiences through expert UI/UX design and consulting within PwC's Advisory practice.

• Responsibilities include translating business goals into user-centric design solutions, conducting user research, and ensuring cohesive design across platforms.

• The role requires a strong command of design tools and methodologies, with an emphasis on data-driven decision-making and stakeholder collaboration.

• Candidates will contribute to client strategies aimed at improving customer satisfaction, driving business growth, and optimizing overall customer engagement.

📝 Enhancement Note: This role is positioned within PwC's Advisory line of service, specifically in Customer Consulting, indicating a blend of strategic advisory and hands-on design execution. The "Senior Associate" title, coupled with the 7+ years of experience requirement, suggests a need for independent contribution and potential mentorship of junior team members.

📈 Primary Responsibilities

• Collaborate with cross-functional stakeholders to deeply understand user needs, business objectives, and project requirements, translating these into intuitive and effective UI/UX design solutions.

• Develop comprehensive design documentation, including wireframes, user flows, interactive prototypes, and high-fidelity mock-ups, to clearly articulate design concepts and user journeys.

• Design interactive and engaging user interfaces that enhance overall user experience, drive customer satisfaction, and foster brand loyalty.

• Lead and execute user research initiatives, including usability testing, user interviews, and surveys, to gather critical feedback and validate design decisions through iterative refinement.

• Ensure design consistency and adherence to established brand guidelines, design patterns, and accessibility standards across all digital products and platforms.

• Stay abreast of emerging trends and best practices in UI/UX design, customer experience strategy, and relevant industry sectors (e.g., wealth management), applying this knowledge to enhance design solutions and advise clients.

• Leverage user analytics, behavioral data, and client feedback to inform design iterations and strategic recommendations, ensuring solutions are both user-centric and aligned with key business outcomes.

• Manage design project timelines, prioritize initiatives, and effectively communicate design progress and outcomes to project teams and senior leadership.

📝 Enhancement Note: The responsibilities highlight a robust UI/UX design process, from initial discovery and research to iterative design and final implementation oversight. The emphasis on data visualization and wealth management industry trends suggests a specialized or client-facing component within this customer consulting role.

🎓 Skills & Qualifications

Education:

• Full-time Bachelor of Design (B.Des.) or Master of Design (M.Des.) degrees are required.

• Specializations must be in areas such as Interaction Design, Information Design, Visual Design, Web Design, Graphics Design, or UI/UX Design from IITs, NIDs, NIFTs, or institutions listed on the CEED & UCEED portals.

• While not explicitly stated as required, a postgraduate degree in relevant fields like MBA or Engineering might be considered advantageous given the advisory context. Experience:

• A minimum of 7 years of progressive experience in UI/UX design, customer consulting, or a related field. Required Skills:

• UI/UX Design: Comprehensive understanding of user-centered design principles and methodologies.

• Design Tools Proficiency: Expert-level command of industry-standard design software, including Figma, Adobe Creative Suite (e.g., Photoshop, Illustrator, XD), and prototyping tools such as InVision or Axure.

• Wireframing & Prototyping: Ability to create detailed wireframes, user flows, and interactive prototypes to effectively communicate design concepts.

• User Research & Testing: Proven experience in conducting user research, usability testing, and synthesizing feedback to inform design decisions.

• Interaction Design: Skill in designing intuitive and engaging user interactions.

• Visual Design: Strong aesthetic sense and ability to create visually appealing and consistent interfaces.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate design rationale, present findings, and influence stakeholders.

• Interpersonal Skills: Ability to collaborate effectively with diverse teams and build strong working relationships.

Preferred Skills:

• Experience in Data Visualization techniques and tools.

• Familiarity with the Wealth Management industry.

• Knowledge of accessibility standards and best practices.

• Experience with analytics tools for design validation.

• Business acumen for understanding client objectives and translating them into design strategies.

📝 Enhancement Note: The stringent education requirements, focusing on top-tier design institutions, indicate a high bar for creative talent and a potential emphasis on theoretical design grounding in addition to practical skills. The "7+ years" experience requirement, combined with the "Senior Associate" title, points to a role that expects significant autonomy and a strong portfolio demonstrating complex problem-solving.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UI/UX design projects, demonstrating a strong understanding of user-centered design principles.

• Case