In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Bath Concepts Independent Dealers

Location: Tualatin, OR (Portland Metro Area)

Job Type: Contractor (1099)

Category: Sales & Design Operations

Date Posted: April 30, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Engage directly with pre-qualified homeowners to conduct in-depth in-home design consultations and present tailored bath remodeling solutions.

• Drive sales by effectively presenting customized designs, providing accurate pricing, and closing deals during client appointments, acting as the primary point of contact.

• Leverage strong communication and interpersonal skills to build rapport, understand client needs, and deliver exceptional customer experiences throughout the sales cycle.

• Maintain meticulous records of client interactions, sales progress, and follow-up activities to ensure efficient lead management and conversion.

• Continuously enhance product knowledge and sales techniques through ongoing training to stay ahead in the home improvement and design industry.

📝 Enhancement Note: This role is structured as an independent contractor (1099), emphasizing self-management, direct client interaction, and performance-based compensation. The focus is on in-home sales and design consultation within the residential bath remodeling sector.

📈 Primary Responsibilities

• Conduct thorough in-home consultations with pre-qualified homeowners, assessing their remodeling needs and preferences for bath transformations.

• Develop and present customized bath designs utilizing company-provided tools and software, visually communicating proposed solutions to clients.

• Clearly articulate project pricing and value propositions, confidently guiding clients through the decision-making process to close sales.

• Actively participate in continuous training sessions focusing on product knowledge, design trends, sales methodologies, and customer service best practices.

• Maintain accurate and up-to-date client records, manage follow-up communications, and track sales pipeline progression within the CRM system.

• Ensure a consistently professional, customer-centric, and positive experience for all potential clients, reflecting the company's brand values.

• Collaborate with internal teams for project handoffs and ensure seamless customer onboarding post-sale.

📝 Enhancement Note: The core responsibilities are heavily weighted towards direct sales, client relationship management, and the execution of the sales process within the client's home. Success is directly tied to closing sales and delivering a high-quality client experience.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, sales techniques, and customer relationship management is essential. Equivalent practical experience will be considered.

Experience:

• Minimum 2-5 years of experience in in-home sales, home improvement sales, or a related consultative sales role.

Required Skills:

• In-Home Sales Expertise: Proven ability to conduct successful sales presentations and close deals within a client's residence.

• Design Consultation Acumen: Skill in understanding client needs and translating them into compelling design solutions.

• Communication & Interpersonal Skills: Exceptional ability to build rapport, listen actively, and articulate complex information clearly and persuasively.

• Organizational Skills: Strong ability to manage appointments, follow-ups, and maintain detailed client records.

• Presentation & Public Speaking: Confident and engaging presenter with the ability to command attention and influence decisions.

• Relationship Building: Proven track record of establishing and nurturing strong client relationships.

• Sales Closing Proficiency: Demonstrated ability to overcome objections and successfully close sales agreements.

• Customer Service Excellence: Commitment to providing a superior customer experience from initial contact through to sale completion.

Preferred Skills:

• Remodeling/Construction Knowledge: Familiarity with bath remodeling processes, materials, and installation considerations.

• CRM Software Proficiency: Experience using Customer Relationship Management tools for lead tracking and sales pipeline management.

• Local Market Knowledge: Understanding of the Portland, OR metropolitan area and its homeowner demographics.

📝 Enhancement Note: The emphasis on "in-home sales experience" and "home improvement sales" suggests a need for candidates who are comfortable and effective operating outside a traditional office environment, directly engaging with consumers in their personal space.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Presentation Examples: Showcase examples of how you have presented solutions, ideally with visual aids or case studies demonstrating effectiveness in closing deals.

• Client Needs Assessment Framework: Document a personal methodology for understanding and documenting client requirements and preferences during initial consultations.

• Design Proposal Samples: Include anonymized samples of design proposals or quotes that highlight customization, clarity, and persuasive elements.

• Performance Metrics: Quantify past sales successes with data such as average deal size, conversion rates, and client satisfaction scores, if possible.

Process Documentation:

• Consultation Workflow: Outline your typical process for conducting an in-home consultation, from initial greeting to final proposal and closing.

• Sales Cycle Management: Describe how you manage leads, follow up with prospects, and move them through the sales funnel to closure.

• Client Relationship Management: Detail your approach to building and maintaining long-term client relationships and managing post-sale interactions.

📝 Enhancement Note: While not explicitly stated, a portfolio demonstrating successful in-home sales processes, client engagement strategies, and quantifiable sales outcomes will significantly strengthen an applicant's profile for this role.

💵 Compensation & Benefits

Salary Range: Commission-based position with unlimited earning potential. As an independent contractor (1099), compensation is directly tied to sales performance. Earnings can vary significantly based on experience, sales volume, and closing rates. For a mid-level consultant in the Portland, OR area with 2-5 years of experience, a successful individual could potentially earn between $70,000 - $150,000+ annually, with top performers exceeding this range.

Benefits:

• Unlimited Earning Potential: Direct correlation between performance and income, offering significant upside.

• Flexible Schedule: The ability to set appointments and manage your work hours to suit your lifestyle and maximize earning opportunities.

• Access to Qualified Leads: Work with pre-qualified homeowners, reducing time spent on prospecting.

• Product & Sales Training: Ongoing professional development to enhance skills and product knowledge.

• Independent Contractor Status: Autonomy and control over your work.

Working Hours: Flexible, self-scheduled hours. While the role is compensated on a commission basis, successful consultants typically dedicate 40+ hours per week, often including evenings and weekends to accommodate client availability and maximize sales opportunities.

📝 Enhancement Note: The salary is entirely commission-based and will be estimated based on industry benchmarks for experienced in-home sales consultants in a major metropolitan area with a strong housing market like Portland. The absence of traditional employee benefits is typical for 1099 contractor roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement & Remodeling (specifically Bath & Shower Solutions)

Company Size: Bath Concepts Independent Dealers are a network of independent businesses, implying a collective strength with local operational autonomy. The specific dealer "Baths By Design" is likely a medium-sized local operation within this network.

Founded: The founding date of "Bath Concepts Independent Dealers" or "Baths By Design" is not specified, but the emphasis on "high-quality craftsmanship often missing in the industry" suggests a company built on a commitment to excellence and potentially a longer-standing reputation.

Team Structure:

• Sales-Focused: The primary team interaction will be with other sales consultants, sales managers, and potentially design support staff.

• Independent Contractor Model: Consultants operate with a high degree of autonomy, reporting on progress and results rather than direct daily supervision.

• Cross-Functional Collaboration: Collaboration will primarily involve coordinating with installation teams or project managers post-sale to ensure seamless project execution.

Methodology:

• Customer-Centric Sales: Focus on understanding homeowner needs and delivering personalized solutions.

• Quality Craftsmanship: Commitment to high-standard installation and product quality.

• Data-Driven Performance: Tracking sales metrics and performance to optimize personal results.

• Continuous Improvement: Emphasis on ongoing training and skill development.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The "Independent Dealers" model suggests a franchise-like structure where individual dealers operate under a common brand and set of standards. This implies a balance between corporate guidance and local operational flexibility.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level sales execution position within the home improvement sector. It focuses on direct client engagement and revenue generation through consultative selling.

Reporting Structure: As an independent contractor, direct reporting is minimal. Consultants likely report key performance indicators (KPIs), sales figures, and customer feedback to a sales manager or dealer owner.

Operations Impact: The individual's direct impact is on generating revenue for the company. Their ability to close deals and represent the brand positively influences the company's sales volume, customer acquisition, and local market reputation. Success in this role contributes directly to the company's growth and profitability.

Growth Opportunities:

• Increased Earning Potential: By refining sales techniques, product knowledge, and client management, consultants can significantly increase their commission-based earnings.

• Specialization: Potential to become a subject matter expert in specific product lines or design styles (e.g., accessibility solutions).

• Mentorship: Opportunities to mentor new consultants or take on leadership roles within a dealer network as their experience grows.

• Business Development: For highly successful individuals, there may be opportunities to engage in local marketing efforts or lead generation initiatives.

📝 Enhancement Note: Growth is primarily defined by increased personal earnings and potentially by taking on more responsibility within a specific dealership, rather than traditional corporate advancement.

🌐 Work Environment

Office Type: Primarily an in-home, client-facing role. The "office" is the customer's residence. Some administrative work and training may occur remotely or at a local dealer office.

Office Location(s): Tualatin, OR (serving the greater Portland metropolitan area).

Workspace Context:

• Client Homes: The primary workspace is diverse, requiring adaptability to different home environments.

• Mobile Office: A reliable vehicle is essential for travel between client appointments.

• Sales Tools: Access to company-provided design tools, product samples, and sales collateral is crucial.

• Independent Work: Significant autonomy in managing daily schedule and client interactions.

Work Schedule: Highly flexible, driven by client availability and personal sales targets. Consultants typically work extended hours, including evenings and weekends, to maximize appointment opportunities and sales closures.

📝 Enhancement Note: The work environment is dynamic and requires comfort with independent travel and operating within residential settings, emphasizing self-discipline and time management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of resume and application, likely focusing on sales experience and relevant background.

• Interview 1 (Phone/Video): Assessment of communication skills, sales aptitude, and understanding of the role. May involve preliminary questions about sales approach.

• Interview 2 (In-Person/Virtual): Deeper dive into sales experience, problem-solving abilities, and presentation skills. May include a role-playing scenario or a brief product/design overview.

• Portfolio Review: Discussion of past successes, sales methodologies, and client management strategies, potentially using submitted portfolio materials.

• Final Interview: Discussion with hiring manager or dealer owner to assess cultural fit and confirm understanding of the contractor agreement and compensation structure.

Portfolio Review Tips:

• Quantify Achievements: Use specific numbers (e.g., "increased closing rate by 15%," "managed a pipeline of 30+ leads per month," "achieved 110% of sales quota for Q2").

• Showcase Your Process: Clearly articulate your step-by-step approach to in-home consultations, from initial engagement to closing.

• Highlight Client Focus: Provide examples of how you've addressed specific client needs and delivered exceptional service.

• Visuals are Key: If possible, include anonymized visual aids from past presentations or design proposals.

• Tailor to the Role: Emphasize experience relevant to home improvement, design, and consultative sales.

Challenge Preparation:

• Be prepared to discuss how you handle objections, manage difficult client conversations, and stay motivated in a commission-only role.

• Practice a brief, compelling overview of your sales philosophy and what makes you successful in in-home environments.

• Research the company's product offerings and value propositions to demonstrate genuine interest.

📝 Enhancement Note: The interview process will likely focus heavily on assessing sales acumen, presentation skills, and the ability to operate independently and drive results in a commission-based environment.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Software: For managing leads, tracking sales pipelines, scheduling appointments, and recording client interactions. Examples could include Salesforce, HubSpot, Pipedrive, or a proprietary system.

• Design Software/Tools: Company-provided tools for creating and presenting customized bath designs (e.g., 3D design software, visualizers, or comprehensive product catalogs).

• Proposal Generation Software: Tools to create professional sales quotes and proposals.

• Communication Tools: Standard office suites (e.g., Microsoft Office, Google Workspace) for email, document creation, and scheduling.

Analytics & Reporting:

• Sales Performance Dashboards: To monitor personal sales metrics, conversion rates, and pipeline health.

• Reporting Features within CRM: For generating activity reports and sales summaries.

CRM & Automation:

• Lead Management Systems: To track and nurture incoming leads.

• Scheduling Tools: To efficiently book and manage client appointments.

📝 Enhancement Note: Proficiency with CRM systems and digital design/presentation tools is critical for success in this role, enabling efficient client management and impactful sales presentations.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing homeowner needs and delivering exceptional service to ensure satisfaction and build lasting relationships.

• Quality & Craftsmanship: A commitment to high standards in design, materials, and the final product.

• Integrity & Honesty: Transparent pricing and honest consultations with clients.

• Performance Driven: A culture that celebrates achievement and rewards success through performance-based compensation.

• Professionalism: Maintaining a polished and respectful demeanor in all client interactions.

Collaboration Style:

• Independent Execution: While an independent contractor, there's a need to collaborate effectively with support staff (e.g., schedulers, installers) to ensure a smooth customer journey.

• Information Sharing: Providing timely and accurate feedback to management regarding leads, sales, and customer insights.

• Team Support: Potentially sharing best practices or market insights with fellow consultants.

📝 Enhancement Note: The culture emphasizes individual drive and performance within a framework of quality and customer satisfaction, typical of successful sales organizations in the home services sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Income: Managing income variability and maintaining motivation requires strong financial discipline and consistent sales performance.

• Client Rejection/Objections: Developing resilience and effective strategies to handle customer objections and navigate competitive sales environments.

• Time Management: Balancing client appointments, travel, follow-ups, and administrative tasks efficiently.

• Market Competition: Differentiating from competitors and articulating unique value propositions in a crowded home improvement market.

• Adapting to Diverse Home Environments: Comfort and professionalism in various client settings.

Learning & Development Opportunities:

• Advanced Sales Techniques: Training on negotiation, closing strategies, and consultative selling.

• Product & Design Expertise: Deepening knowledge of bath remodeling materials, trends, and installation best practices.

• Performance Coaching: Receiving guidance from experienced sales leaders to refine skills and improve results.

• Networking: Connecting with other successful consultants within the dealer network to share insights.

📝 Enhancement Note: This role presents challenges inherent in performance-based sales, requiring a high degree of self-motivation and adaptability, with growth opportunities focused on enhancing sales effectiveness and earning potential.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home design consultation from start to finish." (Focus on client engagement, needs assessment, proposal, and closing.)

• "How do you handle objections from potential clients, particularly around price or product features?" (Demonstrate problem-solving and persuasive communication.)

• "What strategies do you use to build rapport and trust with homeowners in their personal space?" (Highlight interpersonal skills and professionalism.)

Company & Culture Questions:

• "What interests you about Bath Concepts Independent Dealers and this specific role?" (Research the company's mission and values.)

• "How do you see yourself contributing to our team's success and upholding our commitment to quality?" (Align your skills with company values.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, explain the situation, your action, and the result (STAR method).

• Quantify Your Impact: Use data to demonstrate the success of your sales efforts (e.g., conversion rates, revenue generated).

• Highlight Your Process: Walk through your typical workflow for consultations and sales, emphasizing efficiency and client satisfaction.

• Be Prepared for Role-Playing: Practice presenting a design or handling a common sales objection.

📝 Enhancement Note: Interview preparation should focus on demonstrating strong sales fundamentals, consultative selling skills, self-motivation, and a clear understanding of the in-home sales process and commission-based compensation.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Bath Concepts Independent Dealers career portal.

• Resume Optimization: Ensure your resume clearly highlights relevant in-home sales, design consultation, and home improvement experience, quantifying achievements with specific metrics (e.g., sales volume, closing rates).

• Portfolio Preparation: Compile a concise portfolio showcasing your sales process, client engagement strategies, and successful project examples. Focus on demonstrating your ability to consult, design, and close sales effectively.

• Interview Practice: Prepare to discuss your sales methodologies, handle common objections, and articulate your value proposition. Practice your presentation skills and be ready to discuss your experience with CRM and design tools.

• Company Research: Familiarize yourself with Bath Concepts Independent Dealers, their mission, product offerings, and commitment to quality to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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