Graphic Designer, Production Studio

Intercept
Full-timeβ€’$65k-75k/year (CAD)β€’Toronto, Canada

πŸ“ Job Overview

Job Title: Graphic Designer, Production Studio

Company: Intercept

Location: Toronto, Ontario, Canada

Job Type: Full-Time

Category: Creative Operations / Production Design

Date Posted: 2026-07-24

Experience Level: 5-10 Years

πŸš€ Role Summary

  • Execution-focused role responsible for producing high-quality, production-ready graphic assets across multiple channels and formats.

  • Leverages creative direction and brand systems to adapt core concepts for B2B marketing materials, ensuring precision and consistency.

  • Collaborates closely with Creative Directors, Designers, and Account teams to deliver assets efficiently and at scale, without compromising craft.

  • Utilizes AI-powered tools to enhance asset adaptation, formatting, and overall production efficiency in a hybrid human + AI model.

πŸ“ Enhancement Note: This role is specifically positioned within a "Production Studio" context, emphasizing execution and efficiency over initial concept development. The integration of AI tools is a significant differentiator, suggesting a forward-thinking approach to creative workflows and a need for candidates comfortable with evolving technologies.

πŸ“ˆ Primary Responsibilities

  • Studio Collaboration & Communication: Actively participate in internal brief calls, studio syncs, and all-hands meetings, contributing thoughtful input and asking clarifying questions. Take detailed notes during internal and client calls to ensure accurate execution and follow-through. Maintain clear communication with account and creative teams throughout the project lifecycle, responding promptly to internal briefs. Proactively flag risks, gaps, or inefficiencies and propose practical solutions.

  • Project & Workflow Management: Manage individual workback schedules to ensure timely and accurate delivery of assets. Confidently balance multiple projects simultaneously, navigating context switching and feedback rounds. Proactively manage bandwidth and communicate timelines clearly with project stakeholders. Maintain urgency without sacrificing accuracy in fast-moving production environments and ensure a clear understanding of requirements before execution to minimize rework.

  • Production Design & Execution: Execute high-quality, production-ready designs aligned with brand systems, creative direction, and client briefs. Adapt core creative concepts across various formats, channels, and regions with precision and consistency. Build and refine layouts for B2B marketing assets including eBooks, whitepapers, infographics, one-pagers, PowerPoint/sales enablement presentations, email templates, campaign assets, display/paid social/organic social assets (static and light animation), and print/environmental materials. Prepare static frame-by-frame layouts for motion and animated assets. Learn and apply new tools, platforms, and formats as directed by creative leadership. Conduct thorough self-reviews to ensure assets meet quality standards and adhere to internal review processes.

  • Quality Control & Problem Solving: Maintain a high level of accuracy in layout, typography, and visual consistency. Proactively catch errors before assets move to review or delivery. Demonstrate resourcefulness in solving production challenges, particularly under tight timelines. Apply feedback quickly and thoughtfully, maintaining consistency across all versions.

  • Research & Skill Development: Stay current on production design best practices, tools, and emerging formats. Bring learnings back to the team to improve workflows and output quality. Develop a deep understanding of client brands and requirements to inform execution decisions.

  • Innovation, Learning & AI Enablement: Demonstrate curiosity and openness to new tools, processes, and ways of working. Apply AI-powered tools to support asset adaptation, formatting, and production efficiency. Use AI to assist with scaling content across formats, versions, and channels. Incorporate AI-enabled workflows to streamline repetitive production tasks and improve turnaround times. Stay informed on how AI is shaping production design and bring forward ideas to improve workflows.

πŸ“ Enhancement Note: The responsibilities are highly detailed and segmented, indicating a structured production environment. The emphasis on AI enablement is a core component, requiring candidates to be adaptable and willing to integrate new technologies into their daily workflow. The specific asset types listed (eBooks, presentations, social assets) provide a clear picture of the daily tasks.

πŸŽ“ Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Visual Communications, or a related field is typically expected for roles with 5-7 years of experience.

Experience: 5–7 years of experience in production design or execution-focused creative roles.

Required Skills:

  • Strong proficiency in Figma.

  • Strong proficiency in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

  • Proficiency in presentation design tools (e.g., PowerPoint, Google Slides).

  • Exceptional attention to detail, with a keen eye for layout, typography, and visual consistency.

  • Ability to work quickly and accurately in a fast-paced, remote, collaborative studio environment.

  • Clear communicator who takes ownership of their work and timelines.

  • Proficient in Microsoft Office Suite.

  • Experience working with AI-powered tools to support production workflows, asset scaling, and efficiency. Preferred Skills:

  • Experience producing B2B marketing assets across digital, social, email, presentation, and print formats.

  • Ability to prepare static frame-by-frame layouts for motion and animated assets.

  • Experience with light animation within social media assets.

  • Bilingualism (English/French) is considered an asset.

πŸ“ Enhancement Note: The emphasis on Figma and Adobe Creative Suite is paramount. The requirement for AI tool proficiency is a critical differentiator for this role. Experience with B2B marketing assets and bilingualism are strong "nice-to-haves" that will make a candidate stand out.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated selection of production-ready design work showcasing a range of asset types (e.g., digital ads, social media graphics, presentations, print collateral, eBooks).

  • Demonstrations of ability to adapt brand systems and creative direction across different formats and channels.

  • Examples of efficient workflow and precision in execution, highlighting attention to detail and quality control.

  • Case studies or examples that illustrate how AI tools were leveraged to improve production efficiency or scale content.

  • Visual evidence of strong typography, layout design, and brand consistency. Process Documentation:

  • Candidates should be prepared to discuss their personal workflow for managing multiple design projects, from brief intake to final delivery.

  • Ability to articulate how they ensure accuracy and quality in their production work, including self-review processes.

  • Examples of how they have collaborated with creative or account teams to execute design briefs effectively.

  • Discussion of how they approach learning and integrating new tools and technologies, including AI, into their design process.

πŸ“ Enhancement Note: The portfolio should clearly demonstrate execution capabilities and efficiency. Given the AI focus, showcasing how candidates integrate AI into their production workflow, even in a limited capacity, would be highly advantageous. The emphasis is on refined execution rather than conceptual ideation.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for Production Graphic Designers with 5-7 years of experience in Toronto, Ontario, Canada, a competitive salary range is estimated between $65,000 - $75,000 CAD per year.

Benefits:

  • Competitive pay.

  • Access to a company cottage at Innisfil’s Friday Harbour Resort, including a paid day off to enjoy it for a long weekend.

  • Monthly telecommunications allowance towards home internet and mobile phone usage.

  • Comprehensive dental and medical benefits.

  • Health Care Spending Account.

  • Annual wellness fund.

  • Group RRSP fund-matching program (eligible after 3 years in role).

  • Professional development opportunities.

Working Hours: Standard full-time hours, likely around 40 hours per week. While the role is remote, a commitment to timely delivery and collaboration suggests a need for consistent availability during core working hours.

πŸ“ Enhancement Note: The salary range is an estimation based on the provided experience level, location (Toronto), and common compensation for specialized production design roles. The benefits package is quite generous, with unique perks like the company cottage and a strong emphasis on wellness and professional growth, which are attractive to creative professionals.

🎯 Team & Company Context

🏒 Company Culture

Industry: The company operates within the B2B marketing agency sector, specifically focusing on the forefront of AI innovation in marketing. This suggests a dynamic, technology-driven, and client-focused environment.

Company Size: Intercept is likely a medium-sized to large organization given the breadth of benefits offered and the structured nature of their operations (e.g., dedicated production studio, AI integration). The presence of multiple specialized teams (creative, account, AI) points to a well-established agency structure.

Founded: While the founding date is not specified, the company's focus on "building the future of work through a hybrid human + AI model" indicates a relatively modern and forward-thinking organization, possibly founded or significantly evolved in the last decade to embrace AI.

Team Structure:

  • The role sits within a dedicated Creative Studio, focusing on production design.

  • This studio likely operates under the guidance of Creative Directors and collaborates closely with Account Teams and other Designers.

  • There's also mention of Motion Partners, indicating a broader creative department with diverse specializations.

  • The company employs a "hybrid human + AI model," suggesting dedicated roles or initiatives around AI integration and support. Methodology:

  • Data-Driven Creativity: The emphasis on B2B marketing and client briefs implies a data-informed approach to creative output, ensuring assets are strategically aligned with client goals.

  • AI-Augmented Workflows: The core methodology involves augmenting human talent with AI tools for thinking partnership, process acceleration, and self-serve assistance, particularly in production.

  • Agile Production: The need for speed, efficiency, and adaptation across multiple channels points to agile production methodologies, prioritizing timely delivery without sacrificing quality.

  • Client-Centric Execution: The role is execution-focused, directly supporting client campaigns and ensuring that creative direction translates into impactful, production-ready assets.

Company Website: https://intercept.bamboohr.com/careers (Note: This appears to be a careers portal link, not the main company website.)

πŸ“ Enhancement Note: The company's positioning at the intersection of B2B marketing, AI, and human augmentation is a key differentiator. Candidates should be prepared for an environment that values both creative craft and technological innovation. The "hybrid human + AI model" is central to their operations and likely influences team collaboration and workflow processes.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level to Senior Production Designer. With 5-7 years of experience required, it’s beyond an entry-level position, focusing on specialized execution within a broader creative function. The emphasis on managing one's own schedule, handling multiple projects, and ensuring quality points to a level of autonomy and responsibility.

Reporting Structure: The Graphic Designer, Production Studio will likely report to a Creative Lead, Studio Manager, or Art Director within the Creative Studio. They will collaborate extensively with Creative Directors, Designers, and Account Managers from client-facing teams. The "hybrid human + AI model" might also imply interaction with individuals or teams focused on AI tool implementation and support.

Operations Impact: This role has a direct impact on the efficiency, quality, and scalability of creative output. By producing high-quality, production-ready assets efficiently, this designer enables the agency to serve more clients, launch campaigns faster, and maintain a strong brand presence for their B2B clientele. Their work directly contributes to the visual effectiveness of marketing campaigns, influencing client satisfaction and ultimately, client revenue and retention. The integration of AI further amplifies this impact by streamlining processes and freeing up human talent for higher-value strategic and creative tasks.

Growth Opportunities:

  • Specialization Advancement: Potential to become a Senior Production Designer, leading specific production streams or mentoring junior designers.

  • AI Integration Expertise: Develop deep expertise in leveraging AI tools for creative production, becoming a go-to resource within the agency for AI-driven workflows.

  • Cross-Functional Transition: With strong communication and project management skills, potential to move into roles like Project Management, Account Management (with a creative focus), or Creative Operations.

  • Broader Creative Skill Development: Opportunities to learn and contribute to other areas of design or creative production as the agency evolves, potentially including light motion graphics or interactive design.

  • Leadership in Production: As the agency grows its AI capabilities, there may be opportunities to lead initiatives around production automation and efficiency.

πŸ“ Enhancement Note: While not a traditional "Revenue Operations" or "Sales Operations" role, this position is critical to the operational efficiency of the creative studio, which directly supports client revenue. Growth paths emphasize specialization in production and AI, as well as potential lateral moves within the agency structure.

🌐 Work Environment

Office Type: The role is described as remote, with the ability to work from anywhere. However, the mention of "studio syncs" and "internal brief calls" implies a need for strong virtual collaboration tools and practices. The company also offers a "company cottage at Innisfil’s Friday Harbour Resort," suggesting a culture that values work-life balance and provides unique employee perks, even for remote staff.

Office Location(s): While the role is remote, the primary location is listed as Toronto, Ontario, Canada. This may indicate the company's headquarters or a significant operational hub, and potentially where in-person team events or optional co-working opportunities might occur.

Workspace Context:

  • Remote Collaboration: The workspace is primarily digital, requiring strong communication skills and proficiency with remote collaboration tools (e.g., Slack, Zoom, project management software).

  • AI Integration: The workspace will increasingly incorporate AI tools as part of the daily workflow, requiring adaptability and a willingness to experiment.

  • Creative Studio Interaction: Despite being remote, there will be consistent interaction with other designers, creative directors, and account teams through virtual channels, fostering a collaborative studio environment.

  • Focus on Efficiency: The production studio environment emphasizes streamlined processes and efficient task completion, requiring a dedicated and organized personal workspace.

Work Schedule: Standard full-time hours are expected, likely around 40 hours per week. While remote, the emphasis on "maintaining urgency" and "responding promptly" suggests that flexibility might be present, but consistent availability during core business hours for collaboration is crucial.

πŸ“ Enhancement Note: The remote nature combined with the company's unique benefits (cottage) suggests a culture that trusts its employees and prioritizes well-being. However, the "production studio" aspect means that timely delivery and responsiveness are paramount, even in a remote setting.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess experience, technical skills (Figma, Adobe Suite), and relevance to production design.

  • Technical Interview/Skills Assessment: This may involve a live design exercise or a take-home assignment focusing on production tasks, layout, typography, and brand adaptation. Candidates will likely be tested on their speed and accuracy in creating specific asset types.

  • Portfolio Review & Discussion: A deeper dive into your portfolio with a Creative Lead or Art Director. Be prepared to walk through your work, explain your process, highlight your problem-solving skills, and discuss how you've handled feedback and revisions.

  • Cultural Fit & AI Integration Discussion: Interviews will likely assess your ability to collaborate in a remote, hybrid human+AI environment. Expect questions about your adaptability, curiosity towards new technologies, and how you approach learning and integrating AI tools into your workflow.

  • Final Interview: Potentially with a senior leader, focusing on overall fit, career aspirations, and understanding of Intercept's mission.

Portfolio Review Tips:

  • Showcase Production Prowess: Prioritize examples that demonstrate your ability to execute designs efficiently and accurately to professional production standards. Include a variety of B2B marketing assets.

  • Highlight Brand Adaptation: Select projects that clearly show how you've applied creative direction and brand guidelines across different formats and channels.

  • Detail Your Process: For 1-2 key projects, explain your workflow, how you managed feedback, and any challenges you overcame. This is where you can subtly weave in your organizational skills and attention to detail.

  • Address AI Integration (if applicable): If you have any projects where you've used AI tools to assist in production, adaptation, or scaling, be ready to discuss them. Even if it's just experimental, showing initiative is key.

  • Prepare for Technical Questions: Be ready to discuss your proficiency with Figma and Adobe Creative Suite, including specific features or techniques you utilize for efficient production.

Challenge Preparation:

  • Production Speed & Accuracy: Practice creating common marketing assets (e.g., social posts, simple infographics, presentation slides) under timed conditions. Focus on clean execution and adherence to brief requirements.

  • Brand Consistency: Prepare to demonstrate how you maintain brand consistency across multiple assets and formats.

  • Feedback Incorporation: Be ready to discuss how you receive and implement feedback, showing how you can iterate on designs while maintaining quality and accuracy.

  • AI Tool Familiarity: Familiarize yourself with common AI design tools or features (e.g., content generation aids, image upscalers, AI-powered layout suggestions) and be ready to discuss their potential applications in production design.

πŸ“ Enhancement Note: The emphasis on production, speed, accuracy, and AI integration means that interview preparation should focus on these areas. A portfolio showcasing practical execution skills and a willingness to embrace new technologies will be crucial.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Essential for collaborative design, prototyping, and creating production-ready assets. Proficiency in its design features, component system, and collaboration capabilities is expected.

  • Adobe Creative Suite: Primarily Adobe Photoshop, Illustrator, and InDesign for image editing, vector graphics, and page layout of complex documents like eBooks and whitepapers.

  • Presentation Design Tools: Microsoft PowerPoint and potentially Google Slides for creating sales enablement and B2B marketing presentations.

Analytics & Reporting: While not a primary responsibility, an understanding of how design assets contribute to campaign performance metrics (e.g., click-through rates for digital ads, engagement on social media) is beneficial. Familiarity with basic reporting dashboards used by marketing teams might be helpful.

CRM & Automation: Not directly stated as a requirement for this role, but understanding how design assets are deployed through marketing automation platforms or CRM systems could be advantageous for context.

AI & Emerging Technologies:

  • AI-Powered Design Tools: Proficiency or willingness to learn and use AI tools integrated into design workflows for tasks like content scaling, asset adaptation, image enhancement, or even initial layout suggestions. Examples could include AI features within Adobe products, Figma plugins, or standalone AI creative platforms.

  • Digital Asset Management (DAM) Systems: Familiarity with how digital assets are stored, organized, and retrieved within an agency or client environment.

πŸ“ Enhancement Note: The technology stack is heavily focused on core design software (Figma, Adobe Suite, PowerPoint). The significant differentiator is the explicit requirement for familiarity and willingness to use AI-powered tools, indicating they are integral to Intercept's production workflow.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Risk: Embracing new technologies like AI, taking calculated risks to improve workflows, and proactively identifying potential production challenges.

  • Initiative: Proactively seeking ways to improve efficiency, offering solutions to production bottlenecks, and taking ownership of assigned tasks and timelines.

  • Support: Collaborating effectively with team members, providing clear communication, and contributing to a positive and productive remote studio environment. Supporting creative direction and client objectives through meticulous execution.

  • Effort: Demonstrating dedication to producing high-quality work, maintaining attention to detail, and consistently meeting deadlines, even under pressure. A commitment to continuous learning and skill development.

Collaboration Style:

  • Hybrid Human + AI: A collaborative style that blends human creativity and strategic thinking with the efficiency and scalability offered by AI tools. This requires open communication about how different team members and AI are contributing to a project.

  • Remote-First Communication: Emphasis on clear, concise, and proactive communication through digital channels (Slack, email, video conferencing) to ensure alignment and smooth project flow across a distributed team.

  • Feedback-Oriented: A culture that encourages constructive feedback to refine designs and processes, with an expectation that team members can both give and receive feedback effectively and apply it thoughtfully.

  • Cross-Functional Integration: Working seamlessly with account management, creative direction, and potentially other specialized teams (e.g., motion graphics) to ensure design outputs meet broader campaign objectives.

πŸ“ Enhancement Note: The "RISE" values (Risk, Initiative, Support, Effort) are central to Intercept's culture. Candidates should be prepared to demonstrate how they embody these values in their work, particularly in relation to innovation (Risk/Initiative), teamwork (Support), and quality of output (Effort). The hybrid AI approach is a defining characteristic of their collaborative style.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Speed and Quality: The primary challenge is consistently delivering high-quality, production-ready assets at speed, especially in a fast-paced agency environment and with the added complexity of AI integration.

  • Navigating AI Integration: Learning and effectively utilizing new AI tools can be a challenge. This includes understanding their capabilities, limitations, and how to best incorporate them into existing design workflows without compromising creative integrity.

  • Managing Remote Collaboration: Ensuring clear communication, alignment, and a cohesive team dynamic in a fully remote setting requires strong interpersonal and digital communication skills.

  • Adapting to Evolving Client Needs: Staying current with client brand guidelines, campaign objectives, and evolving market trends in B2B marketing.

Learning & Development Opportunities:

  • AI Tool Mastery: Opportunities to become an expert in using AI for creative production, potentially leading to specialized roles or internal training opportunities.

  • Advanced Production Techniques: Developing deeper skills in specialized areas of graphic production, such as advanced layout for complex documents, print production specifics, or optimizing assets for digital platforms.

  • Cross-Disciplinary Exposure: Learning from other creative specialists within the agency (e.g., motion designers, strategists) to gain a broader understanding of the creative process.

  • Professional Development Fund: Access to a wellness fund and professional development opportunities, which can be used for courses, workshops, or conferences related to design, AI, or creative operations.

πŸ“ Enhancement Note: The challenges highlight the dynamic nature of the role and the industry, particularly the integration of AI. Growth opportunities are geared towards specialization within production design and leveraging AI, aligning with the company's forward-thinking approach.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to produce a high volume of design assets under a tight deadline. What was your process, and how did you ensure quality?" (Focus: Production management, speed, accuracy)

  • "How do you approach adapting a core creative concept across multiple formats and channels, ensuring brand consistency?" (Focus: Brand systems, execution precision)

  • "Imagine you've received feedback that contradicts previous direction. How do you handle this situation to ensure the final asset meets all requirements?" (Focus: Problem-solving, communication, attention to detail)

  • "Tell us about your experience with AI-powered design tools. How have you used them, or how would you leverage them in a production studio environment like ours?" (Focus: AI integration, adaptability, innovation) Company & Culture Questions:

  • "What do you know about Intercept's hybrid human + AI model, and how do you see yourself contributing to it as a Production Designer?" (Focus: Understanding company mission, AI embrace)

  • "How do you maintain motivation and productivity in a remote work environment?" (Focus: Self-management, remote work success)

  • "Describe a time you had to collaborate with a cross-functional team (e.g., account managers, strategists) to deliver a project. What was your role?" (Focus: Collaboration, communication)

  • "How do you embody Intercept's RISE values (Risk, Initiative, Support, Effort) in your daily work?" (Focus: Cultural fit, value alignment) Portfolio Presentation Strategy:

  • Structure Your Presentation: Begin with an overview of your most relevant production design work. Group similar asset types together.

  • Highlight Process & Problem-Solving: For 2-3 key projects, walk through your approach, the brief, your execution process, any challenges, and the final outcome. Emphasize your attention to detail and efficiency.

  • Quantify or Qualify Impact: If possible, discuss how your designs contributed to campaign success (e.g., "This infographic was used in X number of sales decks," "These social assets drove Y engagement").

  • Demonstrate Tool Proficiency: Be ready to speak about your specific skills in Figma and Adobe Creative Suite, and how you use them for efficient production. If you have AI-assisted work, explain your role and the benefit.

  • Engage with Questions: Be prepared for detailed questions about your design choices, technical execution, and how you manage feedback.

πŸ“ Enhancement Note: Prepare specific examples that align with the job description's emphasis on production, AI integration, and B2B marketing. Demonstrating a clear understanding of the company's unique AI-driven model will be a significant advantage.

πŸ“Œ Application Steps

To apply for this Graphic Designer, Production Studio position:

  • Submit your application through the provided application link on Intercept's careers portal.

  • Curate Your Portfolio: Select 5-7 of your strongest production design projects that specifically showcase your ability to execute high-quality B2B marketing assets across various formats (digital, social, print, presentations, eBooks). Ensure your portfolio clearly demonstrates your proficiency in Figma and Adobe Creative Suite, and if possible, include examples or a discussion of how you've utilized AI tools to enhance production efficiency.

  • Tailor Your Resume: Highlight your 5-7 years of experience in production design. Quantify your achievements where possible (e.g., "Produced over 50 unique social media assets per month," "Reduced design rework by 15% through meticulous pre-execution checks"). Explicitly mention your proficiency in Figma, Adobe Creative Suite, and any experience with AI-powered design tools.

  • Prepare Your Narrative: Practice discussing your approach to production design, your workflow management, how you handle feedback, and your understanding of Intercept's hybrid human+AI model. Be ready to articulate how you embody the RISE values.

  • Research Intercept: Familiarize yourself with Intercept's work, their client base (likely B2B), and their unique positioning in the market regarding AI and the future of work. Understand their client-focused approach and commitment to innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates need 5–7 years of experience in production design with strong proficiency in Figma and Adobe Creative Suite. They must demonstrate exceptional attention to detail and the ability to work effectively in a remote, AI-enabled environment.