Graphic Designer - Manado Marriott Resort & Spa

📍 Job Overview

Job Title: Graphic Designer

Company: Marriott

Location: Manado, Sulawesi Utara, ID

Job Type: Full time

Category: Marketing Operations / Creative Services

Date Posted: 2026-06-25T08:47:13

Experience Level: 3-5 years

Remote Status: On-site

🚀 Role Summary

• Design and produce a wide array of marketing materials, including advertisements, collateral, signage, and digital assets, to enhance the hotel's brand image and drive revenue.

• Collaborate closely with marketing managers and other operational departments to deliver conceptualization and design solutions for various projects.

• Manage the end-to-end production process for marketing collateral, from initial design concepts to final printing and distribution.

• Maintain a deep understanding of customer demographics to ensure all promotional and event-related materials resonate with the target audience.

• Oversee project timelines, maintain organized project files, and provide regular status updates to stakeholders.

📝 Enhancement Note: While the role is "Graphic Designer," its close collaboration with marketing managers, focus on driving hotel revenue, and production of promotional materials firmly places it within the broader scope of Marketing Operations or Creative Services, emphasizing the operational execution of marketing strategies.

📈 Primary Responsibilities

• Conceptualize, design, and execute visually compelling marketing materials, including print advertisements, brochures, signage, social media graphics, and presentations, aligning with Marriott's brand standards.

• Partner with the marketing team to develop creative strategies and design concepts that effectively communicate promotional offers, events, and the hotel's unique selling propositions.

• Manage multiple design projects simultaneously, ensuring timely delivery of all assets from initial brief to final approval and production.

• Oversee the production process, including liaising with printers, vendors, and internal departments to ensure quality, cost-effectiveness, and adherence to deadlines.

• Perform digital retouching, image editing, file manipulation, and layout adjustments to create high-quality, polished final deliverables.

• Maintain a comprehensive archive of all design assets, project files, and brand guidelines for easy access and future reference.

• Stay updated on industry trends in graphic design and hospitality marketing to bring fresh, innovative ideas to the team.

• Ensure all designs are consistent with the Marriott brand identity, driving brand recognition and customer engagement.

📝 Enhancement Note: The core responsibilities emphasize a blend of creative execution and project management within a marketing context, highlighting the need for design skills to directly support revenue-generating activities and brand consistency.

🎓 Skills & Qualifications

Education: Bachelor’s degree from an accredited university or college in Graphic Design, Visual Communications, or a related field.

Experience: 3 to 5 years of professional experience in graphic design, with a strong portfolio showcasing marketing collateral and campaign work.

Required Skills:

• Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Strong conceptualization skills with the ability to translate marketing objectives into compelling visual designs.

• Expertise in layout design, typography, color theory, and visual hierarchy.

• Experience with digital retouching, image editing, and file manipulation for various output formats.

• Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines in a fast-paced environment.

• Excellent communication and interpersonal skills for effective collaboration with marketing teams and stakeholders.

• Detail-oriented with a commitment to producing high-quality, error-free work.

• Understanding of printing processes, pre-press requirements, and digital asset management. Preferred Skills:

• Experience in the hospitality industry or with luxury brands.

• Familiarity with motion graphics or video editing software (e.g., After Effects, Premiere Pro).

• Knowledge of web design principles and UI/UX basics.

• Experience with content management systems (CMS) or digital asset management (DAM) systems.

• Basic understanding of marketing analytics to inform design decisions.

📝 Enhancement Note: The experience requirement of 3-5 years, combined with a Bachelor's degree, suggests a mid-level designer role requiring both creative talent and operational execution capabilities within a marketing framework.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of at least 5-7 diverse design projects demonstrating proficiency across various marketing collateral types (e.g., print ads, brochures, event signage, digital banners).

• Case studies or project descriptions that articulate the design challenge, your role, the creative process, and the measurable impact or objective of the design.

• Examples showcasing your ability to adapt designs to specific customer demographics and brand guidelines, particularly for the hospitality sector.

• Demonstrations of your skill in digital retouching, image manipulation, and creating engaging layouts.

• Inclusion of projects that highlight your understanding of print production specifications and digital asset optimization. Process Documentation:

• Ability to articulate your design process, from brief interpretation and conceptualization to final execution and production oversight.

• Examples of how you manage project files, maintain archives, and ensure version control for design assets.

• Documentation or examples of collaboration workflows with marketing teams or other departments to achieve project goals.

• Evidence of how you approach problem-solving within the design process, including overcoming creative blocks or technical challenges.

📝 Enhancement Note: A strong portfolio is critical for a Graphic Designer role, especially in a brand-conscious industry like hospitality. The emphasis is on demonstrating not just creative output but also process, problem-solving, and brand alignment.

💵 Compensation & Benefits

Salary Range:

The estimated annual salary range for a Graphic Designer in Manado, Indonesia, with 3-5 years of experience, is approximately IDR 120,000,000 to IDR 180,000,000. This is based on research of similar roles in the Indonesian market, factoring in the cost of living in Manado and the luxury hospitality sector.

Benefits:

• Comprehensive health insurance coverage.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development and ongoing training through Marriott's extensive learning programs.

• Employee discounts on hotel stays, dining, and other services across Marriott properties worldwide.

• Access to Marriott's global network and career advancement opportunities.

• Opportunities to work with a renowned luxury brand and contribute to high-profile marketing campaigns.

• Potential for performance-based bonuses or incentives. Working Hours:

Standard full-time working hours are typically 40 hours per week, Monday through Friday, with potential for occasional weekend or evening work to meet project deadlines or event requirements.

📝 Enhancement Note: Salary is estimated based on general market data for graphic design roles in Indonesia, with adjustments for the specific location and industry. Marriott is known for offering competitive benefits packages, especially within its luxury brands.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality, Hotel & Lodging. Marriott International is a global leader in the industry, known for its extensive portfolio of brands, commitment to service excellence, and innovative approach to guest experiences.

Company Size: Marriott International is a very large enterprise, employing over 100,000 associates globally. This specific role is within the Manado Marriott Resort & Spa, a significant property within the region.

Founded: Marriott International was founded in 1927 by J. Willard Marriott. The company has a long-standing history of hospitality and growth.

Team Structure:

• The Graphic Designer will likely be part of the Marketing department, reporting to the Marketing Manager or Director of Marketing.

• This team will collaborate closely with other hotel departments, including Sales, Food & Beverage, Events, and Front Office, to ensure cohesive branding and promotional efforts.

• The role operates within a larger property management structure, with the potential for cross-functional project involvement.

• The team culture emphasizes professionalism, creativity, and a guest-centric approach, aligning with Marriott's core values. Methodology:

• Data-driven design: Utilizing insights on customer demographics and market trends to inform creative decisions.

• Brand consistency: Adhering strictly to Marriott's established brand guidelines to maintain a unified image across all touchpoints.

• Project management: Employing structured workflows for design requests, approvals, and production to ensure efficiency and timely delivery.

• Collaborative ideation: Encouraging brainstorming and feedback sessions to foster innovation and optimal design solutions.

Company Website: https://www.marriott.com/

📝 Enhancement Note: Marriott's culture is deeply rooted in service, integrity, and a strong brand identity. Understanding these core tenets is crucial for a designer who will be a custodian of the brand's visual representation.

📈 Career & Growth Analysis

Operations Career Level: This Graphic Designer role is positioned at an intermediate level, requiring professional experience and the ability to work independently on design projects. It's a crucial operational role within the marketing function, directly contributing to revenue generation through effective visual communication.

Reporting Structure: The Graphic Designer typically reports to the Marketing Manager or Director of Marketing at the specific resort property. They will work collaboratively with other marketing specialists and coordinate with various hotel departments.

Operations Impact: The Graphic Designer's work has a direct impact on the hotel's revenue by creating attractive marketing materials that drive bookings, event inquiries, and guest engagement. Visually appealing collateral enhances brand perception, influences customer decisions, and supports sales efforts.

Growth Opportunities:

• Skill Specialization: Develop deeper expertise in specific design areas such as digital advertising, motion graphics, or UX/UI design.

• Brand Management: Progress into roles with broader brand management responsibilities within Marriott's extensive portfolio.

• Marketing Leadership: Advance into marketing management positions, leveraging design expertise to lead broader marketing strategies.

• Cross-Property/Regional Roles: Opportunities to contribute to design needs for multiple properties or regional marketing initiatives within Marriott.

• Training & Development: Access to Marriott's comprehensive training programs, including leadership development and specialized skill workshops.

📝 Enhancement Note: The growth path for a graphic designer within a large hospitality corporation like Marriott often involves specialization, moving into broader marketing strategy roles, or taking on responsibilities across multiple properties.

🌐 Work Environment

Office Type: This is an on-site role, meaning the Graphic Designer will work primarily from the Manado Marriott Resort & Spa premises, likely within a dedicated marketing or administrative office space.

Office Location(s): Paputungan Likupang Barat, Manado, Sulawesi Utara, Indonesia. This location offers a resort setting, potentially providing an inspiring environment for creative work.

Workspace Context:

• The workspace is expected to be equipped with necessary design hardware (computers, monitors) and software.

• Opportunities for collaboration with the marketing team and other hotel departments will be readily available within the resort environment.

• The role involves a blend of focused individual design work and active participation in team meetings and project discussions.

• Access to resort amenities and the scenic location may contribute to a positive and inspiring work atmosphere.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. While typically Monday-Friday, flexibility may be required to accommodate campaign launches, special events, or urgent design needs, which is common in the hospitality sector.

📝 Enhancement Note: The resort environment can be a significant advantage, offering a unique and potentially inspiring backdrop for creative professionals, but also implying the need for adaptability to the demands of the hospitality industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and creative capabilities.

• First Interview: Typically with the Hiring Manager (e.g., Marketing Manager) to discuss your experience, design philosophy, and suitability for the role and company culture.

• Portfolio Review & Design Challenge: You may be asked to present your portfolio in detail, discussing specific projects and your process. A practical design challenge may be assigned to evaluate your skills under timed conditions.

• Final Interview: Potentially with a senior leader or HR representative to discuss compensation, benefits, and finalize cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your skills relevant to hospitality marketing, brand consistency, and revenue-driving collateral.

• Tell a Story: For each project, be prepared to explain the brief, your creative process, the challenges you faced, your solutions, and the outcome or impact.

• Highlight Brand Adaptability: Demonstrate your ability to work within brand guidelines and adapt your style for different audiences and objectives.

• Showcase Technical Proficiency: Be ready to discuss the software and techniques you used.

• Quantify Impact: If possible, include metrics or results that show how your designs contributed to marketing goals (e.g., increased engagement, higher conversion rates).

Challenge Preparation:

• Understand the Brand: Familiarize yourself with Marriott Hotels and JW Marriott's visual identity, tone, and target audience.

• Think Operationally: Consider how your design solution will be implemented across various platforms and its potential impact on hotel revenue.

• Time Management: Practice creating design concepts and mockups within a limited timeframe.

• Articulate Your Rationale: Be prepared to clearly explain the reasoning behind your design choices.

📝 Enhancement Note: The portfolio is paramount for a graphic design role. Candidates should prepare to not only show their work but also articulate the strategy and impact behind it, demonstrating operational thinking within a creative context.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign are essential. Proficiency is non-negotiable.

• Microsoft Office Suite: Word for copy adjustments, PowerPoint for presentations and pitch decks.

• Google Workspace: Docs, Sheets, Slides for collaborative work and project management.

Analytics & Reporting:

• While not a primary function, familiarity with analytics tools (e.g., Google Analytics, social media analytics) can be beneficial to understand campaign performance and inform design choices. CRM & Automation:

• Understanding how designs integrate with CRM systems or marketing automation platforms (e.g., for email campaigns) is a plus. Experience with tools like Salesforce Marketing Cloud or HubSpot could be advantageous.

• Familiarity with digital asset management (DAM) systems for organizing and distributing creative assets.

📝 Enhancement Note: While the role is creative, proficiency with the Adobe Suite is the core technical requirement. Understanding how designs fit into wider marketing automation and analytics frameworks adds significant value.

👥 Team Culture & Values

Operations Values:

• Guest First: All design efforts should ultimately serve to enhance the guest experience and drive satisfaction.

• Integrity: Upholding the highest ethical standards in design, communication, and business practices.

• Service Excellence: Commitment to delivering outstanding quality in all creative outputs and collaborative efforts.

• Innovation: Continuously seeking new and creative ways to engage guests and promote the resort, while staying true to the brand.

• Teamwork: Collaborating effectively with colleagues across departments to achieve common goals.

Collaboration Style:

• Cross-functional Integration: Working closely with marketing, sales, and operations teams to ensure design aligns with overall business objectives.

• Feedback-Oriented: Open to constructive criticism and iterative design processes.

• Proactive Communication: Regularly updating stakeholders on project progress and potential challenges.

• Knowledge Sharing: Contributing to a team environment where creative ideas and best practices are shared.

📝 Enhancement Note: Marriott's culture is deeply embedded in its values. For a designer, this means translating these values into visual form and demonstrating them in collaborative interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Brand Standards: Constantly innovating while adhering to strict Marriott brand guidelines can be challenging.

• Managing Diverse Stakeholder Needs: Catering to the design requests and expectations of various departments within the resort.

• Fast-Paced Hospitality Environment: Adapting to the dynamic demands of the hospitality industry, which often requires quick turnarounds for promotions and events.

• Measuring Design Impact: Quantifying the direct ROI of design work in a way that is easily attributable.

Learning & Development Opportunities:

• Marriott's Global Learning Platform: Access to extensive online courses for skill enhancement and professional development.

• Cross-Training: Opportunities to learn about other aspects of marketing or hotel operations.

• Industry Conferences & Workshops: Potential to attend design or hospitality marketing events to stay current with trends.

• Mentorship Programs: Benefit from guidance from experienced marketing and design professionals within the Marriott network.

📝 Enhancement Note: The challenges highlight the operational realities of working in a large hospitality brand. Growth opportunities are plentiful due to Marriott's scale and investment in employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating marketing collateral that aims to drive hotel revenue." (Focus on linking design to business objectives.)

• "How do you ensure your designs adhere to brand guidelines while still being creative and impactful?" (Highlight your understanding of brand custodianship.)

• "Walk me through a project where you had to adapt your design approach for a specific target audience. What was the outcome?" (Showcase adaptability and audience awareness.) Company & Culture Questions:

• "What do you know about Marriott's brand identity and values?" (Demonstrate research and alignment.)

• "How would you collaborate with the sales team to create materials that support their efforts?" (Explain your cross-functional collaboration approach.)

• "How do you stay updated on the latest graphic design trends, particularly within the hospitality industry?" (Show commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure Your Narrative: Begin with an overview, then dive into 3-4 key projects, explaining the context, your role, the creative process, challenges, solutions, and results.

• Highlight Brand Alignment: For each project, explicitly mention how it aligns with brand standards and marketing goals.

• Showcase Technical Skills: Be prepared to discuss the software and techniques you used.

• Prepare for a Design Challenge: If a challenge is given, focus on understanding the brief, brainstorming quickly, and clearly articulating your concept and rationale, even if it's a rough mockup.

📝 Enhancement Note: Interviewers will want to see not just creative talent but also an understanding of how design serves business objectives within a structured corporate environment like Marriott.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Tailor Your Resume: Ensure your resume highlights the 3-5 years of relevant graphic design experience, proficiency in Adobe Creative Suite, and any experience in hospitality or marketing roles. Use keywords from the job description.

• Curate Your Portfolio: Select your strongest, most relevant design projects. Prepare a digital version that is easily accessible (e.g., a personal website, Behance profile, or PDF). Ensure it showcases your ability to create marketing collateral that drives revenue and aligns with brand standards.

• Prepare Your Narrative: Practice discussing your portfolio projects, focusing on the "why" and "how" behind your designs, and be ready to articulate your process and problem-solving skills.

• Research Marriott: Familiarize yourself with Marriott's brand standards, values, and the specific offerings of the Manado Marriott Resort & Spa. Understanding their target audience and marketing efforts will be beneficial.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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