Graphic Designer I

📍 Job Overview

Job Title: Graphic Designer I

Company: HighLevel

Location: Mexico

Job Type: Full-Time

Category: Creative & Design / Marketing Operations

Date Posted: 2026-08-26

Experience Level: 0-2 Years

Remote Status: Remote Solely

🚀 Role Summary

• This role focuses on brand design with a significant emphasis on print and editorial execution, translating brand identity into tangible physical assets.

• Responsibilities include the design and production of large-scale print materials such as event signage, vinyl wraps, and booth designs, ensuring brand consistency across all touchpoints.

• Requires meticulous preparation of print-ready files, understanding of vendor specifications, and collaboration with marketing and events operations teams.

• This position offers an opportunity to contribute to new brand initiatives, from conceptualization through to launch, within a remote-first, global organization.

📝 Enhancement Note: While the title is "Graphic Designer I," the detailed responsibilities heavily lean into specialized print production and brand execution, suggesting a role that bridges traditional graphic design with operational execution in physical marketing and events. The emphasis on "print production experience" and "preparing print ready files" indicates a need for deep technical understanding beyond conceptual design.

📈 Primary Responsibilities

• Design and produce large-scale physical branding materials, including event signage, vinyl wraps for spaces, and booth designs for trade shows and sponsored events.

• Create and prepare print-ready marketing collateral such as flyers, brochures, and point-of-sale displays, ensuring adherence to brand guidelines and technical specifications.

• Meticulously prepare files for print vendors, ensuring correct bleed, trim, color modes (CMYK), resolution, and specific vendor requirements are met for diverse applications.

• Support digital design efforts, including social media templates and landing page graphics, maintaining brand consistency across both physical and digital channels.

• Collaborate closely with events and marketing operations teams to understand spatial requirements, installation constraints, and project timelines for physical branding initiatives.

• Partner with print vendors throughout the production process, reviewing proofs and providing clear feedback to prevent costly errors and ensure quality output.

• Apply and uphold HighLevel's brand guidelines across all physical and print touchpoints, ensuring a cohesive and professional brand presence.

• Contribute to the conceptualization and execution of new brand initiatives, from initial ideation to final rollout, across various mediums.

• Receive and implement feedback on design projects efficiently to maintain production timelines and meet project objectives.

📝 Enhancement Note: The responsibilities highlight a strong operational component, requiring close coordination with external vendors and internal operations teams. This goes beyond typical graphic design tasks by emphasizing project management aspects related to physical asset production and installation.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Communication, or a related field is preferred. Equivalent professional experience and a strong portfolio will also be considered.

Experience: 1-3 years of professional design experience, including internships and apprenticeships, with a demonstrated focus on print production and editorial design.

Required Skills:

• Strong working knowledge and practical application of Adobe InDesign, essential for layout and print production.

• Proficiency in Adobe Illustrator for vector graphics and Adobe Photoshop for image manipulation.

• Working knowledge of Figma for digital design support and maintaining brand consistency.

• A robust portfolio showcasing real print production experience, including examples of large-format printing, event signage, or similar physical brand executions.

• Comprehensive understanding of print fundamentals: bleed, trim, color profiles (CMYK), file setup, and vendor-specific requirements for large-format printing.

• Ability to seamlessly transition between print and light digital branding tasks.

• Exceptional attention to detail, with a proven ability to identify and rectify potential issues before they impact production or cost.

• Proactive, hands-on problem-solving mindset, with a desire to understand the practicalities of manufacturing, installation, and execution.

• Ability to work independently on assigned tasks, learning and applying company standards and processes.

• Comfort and efficiency in receiving direct feedback and iterating on designs quickly. Preferred Skills:

• Experience with digital branding samples and social media template design.

• Familiarity with project management tools or workflows relevant to creative production.

• Understanding of event logistics and requirements for physical installations.

📝 Enhancement Note: The emphasis on Adobe InDesign as the "most important skill" and the requirement for a portfolio showing "real print production experience, not just digital mockups of print pieces" signifies a critical need for practical, hands-on print production expertise rather than purely conceptual design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating expertise in print production, with a strong preference for large-format applications (e.g., event signage, wraps).

• Include examples of editorial design, such as layouts for magazines, brochures, or multi-page documents, highlighting typography and layout skills.

• Provide digital branding samples (e.g., social media templates, basic web graphics) to illustrate versatility across mediums.

• Clearly articulate your role, the challenges faced, and the solutions implemented for each project, especially concerning print production complexities and vendor coordination.

• Demonstrate an understanding of how designs translate from digital files to physical outputs. Process Documentation:

• Be prepared to discuss your personal workflow for preparing print-ready files, including your approach to checking specifications, color management, and final output.

• Ability to articulate your process for collaborating with external print vendors, including proofing procedures and problem-solving techniques.

• Demonstrate understanding of how to apply and maintain brand guidelines through systematic design processes.

📝 Enhancement Note: The portfolio requirements are heavily skewed towards practical output and process, demanding evidence of the candidate's ability to manage print production from file creation to final vendor review, aligning with operations-centric execution.

💵 Compensation & Benefits

Salary Range: Given the location (Mexico) and experience level (0-2 years), a competitive annual salary range for a Graphic Designer I with specialized print production skills would typically fall between MXN 240,000 - 360,000. This estimate is based on industry benchmarks for design roles in Mexico, considering the cost of living and the demand for specialized print production skills.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off, including vacation days, sick leave, and national holidays.

• Opportunities for professional development, including workshops, courses, and access to design resources.

• Remote work setup stipend or allowance.

• Access to HighLevel's cutting-edge technology stack and learning platforms.

• Potential for career advancement within a rapidly growing global company.

Working Hours: Standard full-time hours, estimated at 40 hours per week. While the role is remote, flexibility may be offered to accommodate different time zones within Mexico and facilitate collaboration with global teams, typically aligning with core business hours for communication.

📝 Enhancement Note: Salary is estimated based on general knowledge of design roles in Mexico for junior to mid-level positions. Actual compensation will depend on specific skills, experience, and negotiation. Benefits are standard for remote, full-time roles in tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Business Operating Systems for Agencies, Entrepreneurs, and SMBs). HighLevel operates within the SaaS sector, providing a comprehensive platform for business management, automation, and growth.

Company Size: Over 2,000 team members globally, indicating a large, established, yet agile organization.

Founded: HighLevel was founded with a mission to empower businesses with unified infrastructure, demonstrating a commitment to innovation and scalability.

Team Structure:

• The design team likely operates as part of the broader Marketing or GTM (Go-To-Market) function, supporting various departments including Events, Marketing Operations, and Brand.

• Reporting structure is likely to a Design Lead or Creative Director, with close collaboration across Marketing Operations for event execution and asset deployment.

• Cross-functional collaboration is integral, requiring designers to work with product marketing, event planners, and potentially sales enablement teams to ensure brand consistency and effective asset delivery. Methodology:

• Data-driven design decisions, leveraging insights from platform usage and marketing campaign performance.

• Agile development and design processes to adapt quickly to market needs and product updates.

• Emphasis on automation and efficiency, reflecting the company's core product offering.

• Focus on measurable outcomes and ROI for all marketing and brand initiatives.

Company Website: https://www.gohighlevel.com/

📝 Enhancement Note: HighLevel's emphasis on "AI-powered business operating system" and "community-driven growth" suggests a culture that values innovation, efficiency, and customer success. The "remote-first" approach implies a strong reliance on digital communication and asynchronous work practices.

📈 Career & Growth Analysis

Operations Career Level: This role, "Graphic Designer I," typically signifies an entry-level to junior position. However, the specific focus on print production and vendor management elevates it beyond a purely digital design role, offering exposure to operational aspects of marketing execution.

Reporting Structure: The designer will likely report to a Senior Designer, Art Director, or Marketing Manager, with frequent interaction with Marketing Operations and Event Management teams.

Operations Impact: The designer's work directly impacts HighLevel's brand presence at physical events and through marketing collateral. Successful execution of print designs contributes to brand perception, lead generation at events, and overall marketing effectiveness, which are key operational metrics for the GTM function.

Growth Opportunities:

• Specialization: Deepen expertise in large-format print production, event design, and vendor management, becoming a go-to specialist.

• Skill Expansion: Develop proficiency in more advanced digital design tools and workflows, potentially moving into broader brand design roles.

• Cross-functional Exposure: Gain experience working with Marketing Operations, Event Logistics, and potentially Product Marketing teams, understanding the broader operational ecosystem.

• Leadership Track: With significant experience and demonstrated impact, potential to move into Senior Designer roles, mentor junior designers, or lead specific design projects.

📝 Enhancement Note: The role presents a unique opportunity to grow within a specialized niche of print production operations within a fast-paced tech company, offering a blend of creative execution and operational coordination.

🌐 Work Environment

Office Type: This is a fully remote position. HighLevel operates as a "remote-first" organization.

Office Location(s): While the role is remote, the company has a global presence with team members in multiple countries. The specific requirement for candidates to be "Based in Mexico" indicates a need for alignment with local business practices or legal entities within that region.

Workspace Context:

• A fully remote setup requires a disciplined and self-motivated approach to work, with strong digital communication skills.

• Access to HighLevel's internal communication platforms (e.g., Slack, Notion) and design collaboration tools is expected.

• The environment fosters independence and ownership, with opportunities to connect with colleagues globally through virtual meetings and team events.

• Designers will utilize standard professional design software and potentially project management tools to manage their workload.

Work Schedule: Standard full-time hours (approx. 40 hours/week). While remote, designers will need to be available for key meetings and collaborations, potentially requiring some flexibility to accommodate time zone differences with global teams.

📝 Enhancement Note: The remote-first nature of HighLevel means that the work environment is digitally centered. Success in this role depends on effective asynchronous communication, self-management, and proactive engagement with virtual team structures.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter to assess basic qualifications, interest, and cultural fit.

2. Technical Interview/Portfolio Review: A more in-depth discussion with the hiring manager or a senior designer. This will focus on your portfolio, your approach to print production, your understanding of brand guidelines, and your problem-solving skills. Expect to walk through specific projects.

3. Design Challenge/Exercise: Potentially a small, timed design task simulating a real-world scenario (e.g., preparing a print file, designing a small piece of event signage). This assesses practical skills and efficiency.

4. Team/Cross-functional Interview: A conversation with members of the marketing operations or events team to assess collaboration style and understanding of their needs.

5. Final Interview: A final discussion, potentially with a higher-level manager, to confirm fit and discuss role expectations.

Portfolio Review Tips:

• Highlight Print Production: Ensure your portfolio prominently features your strongest print design projects. Specifically call out your experience with large-format printing, event signage, and the technical aspects of file preparation.

• Showcase Process: For each relevant project, briefly explain your design process, how you collaborated with stakeholders (especially operations or vendors), and how you ensured the final output met technical and brand requirements.

• Quantify Impact: If possible, include metrics or outcomes related to your designs, such as successful event installations or positive feedback on print materials.

• Demonstrate Brand Adherence: Show examples where you've applied existing brand guidelines effectively, and how you contributed to new brand initiatives.

• Organize for Clarity: Make your portfolio easy to navigate. Use clear headings and descriptions. A PDF format is often preferred for print-focused roles.

Challenge Preparation:

• Print File Setup Mastery: Practice preparing files for various print outputs (e.g., vinyl banners, flyers) in InDesign, ensuring correct bleed, trim, resolution, color profiles, and font embedding. Understand common vendor specifications.

• Brand Guideline Application: Be ready to discuss how you interpret and apply brand guidelines to different assets, ensuring consistency.

• Problem-Solving Scenarios: Prepare to discuss how you would handle common print production issues (e.g., color shifts, incorrect sizing, vendor errors).

📝 Enhancement Note: The interview process emphasizes practical skills and operational execution. A candidate's ability to demonstrate hands-on print production knowledge and effective collaboration with operational teams will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe InDesign: Essential for layout and print production. Expect to demonstrate advanced proficiency.

• Adobe Illustrator: For vector graphics, logos, and illustrations.

• Adobe Photoshop: For image editing, retouching, and preparing raster graphics.

• Figma: For digital design support, collaboration, and maintaining consistency across digital touchpoints.

Analytics & Reporting:

• While not a primary focus for this role, understanding how design assets contribute to marketing analytics (e.g., event lead capture rates, engagement with print collateral) would be beneficial. Basic familiarity with analytics platforms may be a plus. CRM & Automation:

• No direct CRM or automation tool experience is explicitly required for this design role, but an understanding of how marketing operations utilizes these tools to deploy campaigns and assets can be helpful for context.

📝 Enhancement Note: The technology stack is heavily geared towards design production tools, with a strong emphasis on the Adobe Creative Suite, particularly InDesign, reflecting the core requirements of the role.

👥 Team Culture & Values

Operations Values:

• Efficiency & Execution: HighLevel's remote-first, fast-paced environment values individuals who can execute tasks quickly and effectively, minimizing bottlenecks.

• Ownership & Initiative: Team members are expected to take ownership of their work, proactively identify problems, and drive solutions without constant supervision.

• Clarity & Communication: Clear, concise communication is vital in a remote setting to ensure alignment and efficient collaboration across different time zones and functions.

• Data-Driven Approach: While this role is creative, an understanding of how design contributes to business outcomes and metrics is appreciated.

• Continuous Improvement: A mindset geared towards optimizing processes, learning new tools, and improving design quality and efficiency.

Collaboration Style:

• Asynchronous Communication: Reliance on tools like Slack and email for day-to-day communication, with scheduled meetings for critical discussions.

• Cross-functional Partnership: Close collaboration with marketing operations, event management, and potentially brand managers to ensure design outputs align with broader GTM strategies.

• Feedback-Oriented: An environment where constructive feedback is given and received openly to foster growth and improve project outcomes.

• Global Team Integration: Working effectively with colleagues from diverse backgrounds and time zones, requiring adaptability and strong interpersonal skills.

📝 Enhancement Note: The culture emphasizes speed, ownership, and clear communication, all critical for effective operations within a global, remote-first tech company.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: In a fast-paced environment, consistently delivering high-quality, print-ready designs under tight deadlines can be demanding.

• Remote Collaboration: Effectively communicating design intent and receiving feedback remotely requires strong self-advocacy and clear articulation skills.

• Technical Print Nuances: Mastering the specific technical requirements of various large-format print vendors and ensuring flawless execution can be complex.

• Adapting to Evolving Brand Needs: Staying current with brand updates and evolving marketing strategies while maintaining consistency across all assets.

Learning & Development Opportunities:

• Print Production Expertise: Deepen knowledge of advanced print techniques, materials, and vendor relationships, becoming a subject matter expert.

• Event Design Specialization: Gain significant experience in designing for large-scale events, including booth layouts, experiential graphics, and promotional materials.

• Digital Design Skills: Expand capabilities in digital design tools and platforms, potentially leading to broader brand design responsibilities.

• Cross-functional Understanding: Learn about marketing operations, event logistics, and GTM strategies from a practical perspective.

• Industry Trends: Exposure to the latest trends in graphic design, print technology, and brand experience.

📝 Enhancement Note: The role offers a clear path for specialization in print operations and event design, providing valuable, hands-on experience in a critical GTM function.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to prepare a complex print file for a large-format vendor. What were the key considerations, and how did you ensure a successful outcome?" (Focus on technical details, problem-solving, and vendor communication).

• "How do you ensure brand consistency across both print and digital assets, especially when working under tight deadlines?" (Highlight your process for applying brand guidelines and managing multiple deliverables).

• "Walk me through a print project in your portfolio where you faced unexpected challenges. How did you adapt and what was the resolution?" (Demonstrate problem-solving, resilience, and practical execution). Company & Culture Questions:

• "What interests you about HighLevel's mission and product?" (Research the company's platform and target audience).

• "How do you approach receiving and implementing constructive feedback on your designs?" (Emphasize your openness to iteration and professional growth).

• "Describe your experience working in a remote-first environment. What strategies do you use to stay productive and connected?" (Showcase self-management and communication skills). Portfolio Presentation Strategy:

• Focus on Print Execution: Dedicate significant time to presenting your strongest print production projects. Explain the technical specifications, the challenges of working with the vendor, and the final result.

• Tell a Story: For each project, outline the objective, your role, the process, the solutions, and the outcome. For print, emphasize the journey from file to physical reality.

• Showcase Technical Proficiency: Be ready to discuss bleed, trim, color modes, resolution, and file types. If possible, show examples of print proofs or how the final printed piece looked.

• Highlight Collaboration: Mention how you worked with internal teams (marketing ops, events) and external vendors.

📝 Enhancement Note: Interview preparation should heavily emphasize practical print production knowledge and the ability to articulate a systematic approach to design execution within an operational context.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Lever link.

• Curate Your Portfolio: Select 3-5 of your strongest print production projects, emphasizing large-format and event-related work. Ensure each project clearly demonstrates your technical print skills, problem-solving abilities, and understanding of brand consistency.

• Tailor Your Resume: Highlight your 1-3 years of relevant design experience, specifically mentioning proficiency in Adobe InDesign, Illustrator, Photoshop, and Figma. Quantify achievements where possible, focusing on print execution and collaboration with operations teams.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your print production process, how you collaborated with vendors, and how you ensured brand adherence. Be ready to discuss your approach to file preparation and problem-solving.

• Research HighLevel: Understand HighLevel's product, target audience, and remote-first culture. Be prepared to discuss how your design skills can support their GTM and marketing operations objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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