Graphic Designer - Hoi An Marriott Resort & Spa

📍 Job Overview

Job Title: Graphic Designer

Company: Marriott

Location: Hoi An, Vietnam

Job Type: Full-time

Category: Creative & Media / Art & Design / Marketing

Date Posted: 2026-05-04

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive hotel revenue through the creation and production of compelling marketing materials, including advertisements, collateral, signage, and digital assets, ensuring alignment with Marriott's brand image and style.

• Collaborate with marketing managers and operational departments to deliver innovative design solutions for various projects, acting as a key contributor to project teams.

• Maintain a deep understanding of customer demographics to develop appropriate visual aesthetics for all promotional and event-related collateral, enhancing guest engagement.

• Oversee project progress, meticulously managing project files and archives, and providing clear, consistent communication on status updates to relevant stakeholders.

• Execute diverse production tasks such as printing, scanning, digital retouching, image editing, special effects, and advanced file manipulation to ensure high-quality deliverables.

📝 Enhancement Note: This role is a core function within the marketing department, directly impacting revenue generation through visual communication. The emphasis on brand alignment, customer demographics, and detailed production tasks indicates a need for a designer who can balance creative output with strategic marketing objectives within the hospitality sector.

📈 Primary Responsibilities

• Design and produce a wide range of marketing collateral, including advertisements, brochures, signage, presentations, and digital graphics, adhering strictly to brand guidelines.

• Conceptualize and develop creative design solutions for promotional campaigns and events, ensuring visual consistency and impact across all touchpoints.

• Partner with marketing managers to understand campaign objectives, target audiences, and key messaging for effective visual translation.

• Manage the end-to-end design process for assigned projects, from initial concept and brief to final production and delivery, ensuring timely completion.

• Perform advanced digital retouching, image manipulation, and color correction to enhance visual quality and meet production specifications.

• Oversee print production, including vendor selection, proofing, and quality control, to ensure accurate and high-fidelity execution of designs.

• Maintain and organize a comprehensive archive of design assets, project files, and brand assets for easy retrieval and future use.

• Stay abreast of current design trends, industry best practices, and emerging technologies within graphic design and digital marketing.

• Provide design support for internal operational departments as needed, contributing to effective internal communications and presentations.

• Monitor and report on design project status, proactively identifying and resolving any potential roadblocks or challenges.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant project management and production oversight. The emphasis on "driving hotel revenue" and "customer demographics" suggests a performance-oriented design function, requiring a strategic approach to creative output.

🎓 Skills & Qualifications

Education: Bachelor’s degree from an accredited university or college in Graphic Design.

Experience: 3 to 5 years of professional Graphic Design experience, preferably within the hospitality or a related service industry.

Required Skills:

• Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Strong understanding of design principles, typography, color theory, and layout composition.

• Experience in creating marketing materials such as advertisements, brochures, signage, and presentations.

• Skill in digital retouching, image editing, and file manipulation for print and digital media.

• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

• Excellent verbal and written communication skills for effective collaboration and stakeholder interaction.

• A keen eye for detail and a commitment to producing high-quality, error-free work.

• Ability to work collaboratively as part of a project team and with cross-functional departments.

Preferred Skills:

• Experience with motion graphics or animation software (e.g., After Effects).

• Knowledge of web design principles and UI/UX best practices.

• Experience with content management systems (CMS) for digital asset distribution.

• Familiarity with brand management principles and maintaining brand consistency.

• Experience in project management methodologies and tools.

📝 Enhancement Note: The required skills are standard for a mid-level graphic designer. The preferred skills suggest an openness to candidates with broader digital design capabilities and project management experience, which would be beneficial in a dynamic resort environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of design projects demonstrating a strong understanding of brand identity and visual communication.

• Case studies showcasing the design process from concept to execution, highlighting problem-solving and strategic thinking.

• Examples of diverse marketing collateral, including print (advertisements, brochures, signage) and digital assets (social media graphics, web banners).

• Demonstrations of proficiency in Adobe Creative Suite, with clear examples of retouching, image editing, and layout skills.

Process Documentation:

• Showcase examples of how projects were managed, including brief interpretation, concept development, feedback incorporation, and final delivery.

• Include documentation of any workflow optimizations or process improvements implemented in previous roles.

• Provide examples of how design assets were organized and archived, demonstrating attention to detail and systematic file management.

• Illustrate how collaboration with marketing managers and operational teams was facilitated to ensure project success.

📝 Enhancement Note: A strong portfolio is critical for this role, demonstrating not just creative talent but also the ability to translate business objectives into effective visual communications within the hospitality context. The emphasis on process documentation will help assess the candidate's project management and organizational skills.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Graphic Designer with 3-5 years of experience in Vietnam, the estimated annual salary range is approximately 200,000,000 VND to 350,000,000 VND. This range is subject to adjustment based on the candidate's specific qualifications, experience, and the resort's compensation structure.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health insurance coverage, including medical, dental, and vision.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development and continuous learning through Marriott's extensive training programs.

• Employee discounts on hotel stays, dining, and other services across Marriott properties worldwide.

• Retirement savings plan options.

• Access to a vibrant and inclusive work environment within a globally recognized hospitality brand.

• Opportunities for career advancement within the Marriott International portfolio.

Working Hours: Standard full-time working hours are typically 40 hours per week, Monday through Friday. Occasional overtime may be required to meet project deadlines or support events, with potential for compensatory time off or overtime pay as per company policy and local labor laws.

📝 Enhancement Note: Salary is estimated based on regional market data for similar roles and experience levels in Vietnam. Benefits are typical for large international hospitality organizations and are designed to attract and retain talent. The working hours are standard, with the expectation of flexibility inherent in project-driven roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality (Luxury Hotels & Resorts) - Marriott International is a global leader in the hospitality industry, known for its extensive portfolio of brands catering to diverse traveler needs. JW Marriott, specifically, represents the luxury segment, emphasizing exceptional service, holistic well-being, and sophisticated experiences.

Company Size: Marriott International is a massive global corporation with over 8,000 properties and more than 30 brands worldwide, employing hundreds of thousands of associates. The Hoi An Marriott Resort & Spa, while part of this large entity, will operate with a dedicated on-site team.

Founded: Marriott International was founded in 1927 by J. Willard Marriott. The company has a long-standing history and a deeply ingrained culture of service excellence and associate care, encapsulated by the "JW Treatment™" for its associates.

Team Structure:

• The Graphic Designer will likely be part of the Marketing department at the Hoi An Marriott Resort & Spa.

• This department may include roles such as Marketing Manager, Digital Marketing Specialist, and potentially other creative or communications support staff.

• The designer will report to the Marketing Manager or a designated lead responsible for marketing operations and creative output.

Methodology:

• Data-Driven Design: While creative, the design process is expected to be informed by marketing objectives, customer insights, and performance data to ensure effectiveness.

• Brand Stewardship: A core methodology involves rigorously adhering to and reinforcing Marriott's brand standards and the specific identity of JW Marriott.

• Collaborative Project Management: Projects are managed through a structured process involving briefs, concept development, feedback loops, revisions, and final approvals.

• Efficiency & Quality: Emphasis on timely delivery of high-quality work, leveraging efficient design and production workflows.

Company Website: https://www.marriott.com/ and https://www.marriott.com/hotels/travel/dadjw-jw-marriott-hotel-danang-emerald-bay-resort-and-spa/ (Note: While the job is in Hoi An, the closest JW Marriott resort often associated with the region is in Danang, which can provide context for the luxury brand).

📝 Enhancement Note: The context of JW Marriott highlights a focus on luxury, exceptional guest experiences, and employee well-being. The designer's role is crucial in visually communicating this luxury brand promise to potential guests, impacting booking decisions and overall resort perception.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as a Mid-Level Graphic Designer. It requires a solid foundation of design skills and practical experience, moving beyond entry-level tasks to independent project management and creative contribution. The role is foundational for a career in design within the hospitality sector.

Reporting Structure: The Graphic Designer will report to the Marketing Manager or a similar leadership role within the resort's marketing team. This structure provides direct guidance and oversight, while also allowing for autonomy in design execution.

Operations Impact: The Graphic Designer's work directly influences the resort's revenue by creating visually appealing and persuasive marketing materials that attract potential guests, drive bookings, and enhance the perceived value of the resort. Effective design contributes to brand recognition, guest acquisition, and overall market competitiveness.

Growth Opportunities:

• Specialization: Develop expertise in specific areas such as luxury brand design, digital marketing visuals, or event collateral design.

• Leadership: Progress to a Senior Graphic Designer or Art Director role, potentially overseeing junior designers or leading creative projects.

• Cross-Brand Experience: Opportunities to work on projects for other Marriott brands within the region or globally.

• Managerial Track: Transition into a Marketing Manager or Creative Director role by gaining broader marketing strategy and team management experience.

• Continuous Learning: Access to Marriott's extensive internal training programs and potentially external workshops/certifications in design and marketing.

📝 Enhancement Note: The role offers a clear path for career growth within the vast Marriott International network. The emphasis is on building a strong portfolio and demonstrating strategic design thinking, which are key for advancement into more senior or managerial creative positions.

🌐 Work Environment

Office Type: The role is based on-site at the Hoi An Marriott Resort & Spa. This means the designer will work within a dynamic resort environment, interacting with various departments and experiencing the operational flow of a luxury hospitality establishment.

Office Location(s): The primary work location will be Hoi An, Quảng Nam, Vietnam. This is a scenic coastal area known for its historical significance and tourism appeal. The specific office space within the resort will likely be part of the administrative or marketing department's facilities.

Workspace Context:

• Collaborative Hub: The workspace will likely foster collaboration with the marketing team and other resort departments, requiring an open and communicative approach.

• Creative Tools: Access to necessary design hardware (computers, monitors) and software (Adobe Creative Suite) will be provided.

• Inspiration & Context: Working within a beautiful resort setting provides constant visual inspiration and a direct understanding of the brand experience being communicated through design.

• Guest Interaction: While not a primary duty, there may be occasional opportunities or needs to interact with guests or observe guest experiences to inform design decisions.

Work Schedule: The standard work schedule is 40 hours per week, typically Monday to Friday. However, the nature of resort operations and marketing campaigns may necessitate flexibility, including occasional weekend work or extended hours during peak periods or special events. This flexibility is often balanced with compensatory time off or other arrangements.

📝 Enhancement Note: Working on-site at a luxury resort offers a unique work environment. It provides direct exposure to the brand and its guests, which can be highly motivating for a designer. The need for schedule flexibility is common in hospitality roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and creative aptitude. Candidates will be evaluated for their alignment with Marriott's brand and values.

• Portfolio Presentation & Interview: A more in-depth interview, often including a presentation of your portfolio. Be prepared to walk through your selected projects, discussing your design process, challenges faced, solutions implemented, and the impact of your work.

• Skills Assessment/Design Challenge: You may be asked to complete a small design task or a case study relevant to the resort's marketing needs to evaluate your practical skills and problem-solving abilities.

• Cultural Fit Interview: Discussions to gauge your alignment with Marriott's culture, emphasis on service, teamwork, and ability to thrive in a hospitality environment. This may involve behavioral questions.

• Final Interview: Potentially with a senior leader (e.g., General Manager or Director of Sales & Marketing) to discuss your overall fit and vision for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the skills and experience required for this specific role. Prioritize hospitality, luxury brand, or campaign-based work if available.

• Tell a Story: For each project, clearly articulate the brief, your role, the design process, challenges, your creative solutions, and the measurable outcomes or impact. Use visuals effectively.

• Highlight Brand Alignment: Showcase your ability to understand and apply brand guidelines, creating designs that are consistent with the Marriott and JW Marriott identities.

• Demonstrate Technical Proficiency: Be ready to discuss the software and techniques used, especially for retouching, layout, and production-ready files.

• Showcase Versatility: Include a range of work (print, digital, signage) if possible, to demonstrate adaptability.

Challenge Preparation:

• Understand the Brand: Thoroughly research JW Marriott's brand standards, target audience, and recent marketing campaigns. Understand the unique offerings of the Hoi An resort.

• Anticipate Resort Needs: Think about common marketing needs for a luxury resort (e.g., event promotions, seasonal campaigns, F&B specials, spa offers).

• Focus on Impact: If given a design challenge, consider how your design will drive bookings, enhance guest experience, or reinforce brand perception.

• Time Management: Practice completing design tasks within a specified timeframe, as these challenges often have strict deadlines.

📝 Enhancement Note: The interview and portfolio review process will heavily emphasize practical design skills, brand understanding, and the ability to contribute to revenue-generating marketing efforts within a luxury hospitality context.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for all design work, including:

  • Adobe Photoshop: For image editing, manipulation, and digital asset creation.
  • Adobe Illustrator: For vector graphics, logos, icons, and illustrations.
  • Adobe InDesign: For layout design of brochures, advertisements, signage, and presentations.

• Microsoft Office Suite: Particularly PowerPoint for presentations and Word for text-based collateral or briefs.

Analytics & Reporting:

CRM & Automation:

• Understanding how design assets are managed and distributed within a CRM or Digital Asset Management (DAM) system could be advantageous, though direct experience might not be required. Familiarity with project management tools used for task tracking and collaboration.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. The role requires a designer who is not only creative but also technically adept in producing print-ready and digital assets efficiently.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to providing exceptional service, both to guests and internal stakeholders, reflecting Marriott's core values.

• Integrity: Upholding ethical standards in all work, from design execution to client interactions.

• Respect: Valuing diversity and fostering an inclusive environment where all associates feel welcomed and appreciated.

• Innovation: Encouraging creative thinking and the pursuit of new ideas to enhance marketing efforts and guest experiences.

• Teamwork: Collaborating effectively with colleagues across departments to achieve common goals and support the resort's success.

Collaboration Style:

• Cross-Functional Partnership: The designer will frequently collaborate with marketing, sales, F&B, and events teams, requiring strong interpersonal skills and the ability to translate diverse needs into cohesive visual solutions.

• Feedback Integration: An open approach to receiving and incorporating feedback from marketing managers and other stakeholders is crucial for iterative design development.

• Proactive Communication: Maintaining clear and consistent communication regarding project status, timelines, and any potential issues is vital for smooth workflow.

• Shared Goals: A focus on contributing to the overall success of the resort's marketing objectives and revenue targets.

📝 Enhancement Note: The culture at JW Marriott emphasizes a blend of luxury service, associate well-being, and a strong team ethic. The designer must embody these values, contributing positively to both the creative output and the overall work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Local Appeal: Ensuring designs adhere to global Marriott brand standards while also resonating with the unique cultural context and appeal of Hoi An.

• Managing Diverse Stakeholder Needs: Effectively interpreting and integrating feedback from various departments, each with potentially different priorities and perspectives.

• Meeting Tight Deadlines: The fast-paced nature of resort operations and marketing campaigns can lead to demanding turnaround times for design requests.

• Adapting to Evolving Trends: Staying current with rapidly changing design trends and digital technologies to keep marketing materials fresh and effective.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen skills in specific software or design areas through internal training or external courses.

• Hospitality Marketing Strategy: Gaining a better understanding of marketing principles within the luxury hospitality sector.

• Project Management Skills: Developing stronger organizational and project management capabilities through hands-on experience.

• Brand Management: Learning to manage and evolve brand identity within a large, established hospitality portfolio.

• Leadership Potential: Demonstrating aptitude can lead to opportunities for senior roles, mentorship, or even management positions within Marriott International.

📝 Enhancement Note: The challenges present opportunities for professional growth. By navigating these complexities, a designer can develop resilience, enhanced problem-solving skills, and a deeper understanding of strategic marketing within a global brand.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to create marketing collateral for a specific target audience. How did you ensure the design resonated with them?" (Focus on audience research, demographic understanding, and tailored design choices.)

• "How do you ensure your designs align with brand guidelines while still being creative and impactful?" (Emphasize balancing brand adherence with innovative execution, referencing Marriott's standards.)

• "Walk me through your process for a project where you faced conflicting feedback from stakeholders. How did you resolve it?" (Highlight communication, negotiation, and problem-solving skills.)

Company & Culture Questions:

• "What do you know about JW Marriott and the Hoi An Marriott Resort & Spa? What excites you about working for our brand?" (Research the brand, the resort, and express genuine interest.)

• "How do you approach collaboration with non-designers, such as marketing managers or operational staff?" (Focus on clear communication, active listening, and translating technical design concepts into understandable terms.)

Portfolio Presentation Strategy:

• Select with Purpose: Choose projects that showcase your versatility, problem-solving skills, and ability to create compelling visuals for diverse marketing needs, especially within hospitality or luxury if possible.

• Focus on Impact: For each chosen project, be ready to articulate the business objective, your role, the creative process, challenges, and the results or impact of your design. Use metrics if available.

• Highlight Brand Integration: Clearly demonstrate how you applied brand guidelines or adapted designs to specific brand identities.

• Technical Explanation: Be prepared to briefly discuss the software and techniques used, especially for retouching and layout.

• Concise and Engaging: Keep your presentation focused and engaging, avoiding overly technical jargon. Practice your narrative for each project.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also a strategic understanding of marketing objectives, brand management, and the ability to collaborate effectively within the hospitality industry.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Oracle Cloud platform.

• Portfolio Customization: Tailor your portfolio to highlight relevant projects, such as marketing collateral for hospitality, luxury brands, or campaign-based work. Ensure it showcases your proficiency in Adobe Creative Suite and your ability to adapt to brand guidelines.

• Resume Optimization: Update your resume to clearly articulate your 3-5 years of experience, emphasizing key responsibilities and achievements related to graphic design, marketing material production, and project management. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, project outcomes, and your understanding of brand strategy. Prepare to present your portfolio and discuss how your skills align with Marriott's values and the specific needs of the Hoi An resort.

• Company Research: Thoroughly research Marriott International, the JW Marriott brand, and the Hoi An Marriott Resort & Spa. Understand their mission, values, target audience, and recent marketing efforts to demonstrate your genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.