Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Marriott

Location: Nashville, Tennessee, United States

Job Type: Full time

Category: Marketing Operations / Creative Services

Date Posted: 2026-08-10T18:11:07

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Designs and produces a wide array of marketing and revenue-driving materials, including advertisements, collateral, signage, and electronic brochures.

• Manages the entire lifecycle of design projects, from concept and visual development to final execution, ensuring brand consistency and impact.

• Collaborates closely with Marketing managers and operational departments to provide creative solutions and conceptualize deliverables that align with business objectives.

• Leverages expertise in graphic design principles and production processes to troubleshoot and execute high-quality visual assets for the hospitality sector.

• Acts as a key contributor to the marketing team, ensuring all visual communications effectively resonate with target customer demographics and enhance hotel revenue.

📝 Enhancement Note: This role is positioned within a marketing operations context, focusing on the creation and deployment of visual assets that directly support revenue generation and brand strategy within the hospitality industry. The emphasis on collaboration with operational departments and driving hotel revenue highlights its GTM (Go-To-Market) alignment.

📈 Primary Responsibilities

• Develops and produces a variety of creative designs, computer graphics, production layouts, and marketing support materials to drive hotel revenue.

• Creates and revises print and multimedia collateral, ensuring adherence to current brand guidelines and aesthetic standards.

• Manages the visual development, concept, and final execution of all design directions, maintaining a cohesive brand identity across all materials.

• Partners with Marketing managers and operational departments as part of project teams, providing design expertise, conceptualization, and solutions for project deliverables.

• Maintains familiarity with customer demographics to develop appropriate visual styles for promotion and event-related collateral, optimizing engagement.

• Monitors project progress, providing continuous communication and status updates to the Marketing and/or Project teams.

• Executes various production tasks, including scanning, digital retouching, image editing, special effects, file manipulation, and layout adjustments.

• Troubleshoots digital production issues as they arise, ensuring seamless workflow and timely delivery of assets.

• Maintains organized project files and archives for future reference and audit purposes.

• Provides support for escalated customer service needs via telephone and email, ensuring proper resolution and stakeholder satisfaction.

• Responds to and effectively handles problems and complaints, demonstrating strong problem-solving and communication skills.

• Communicates market trends through prepared reports to relevant personnel, corporate headquarters, and other service centers.

📝 Enhancement Note: The responsibilities extend beyond pure design to include project management, stakeholder communication, and customer service, indicating a need for well-rounded operations professionals who can manage the end-to-end process of visual asset creation and deployment.

🎓 Skills & Qualifications

Education:

• High school diploma or GED required, coupled with a minimum of 5 years of experience in customer service, call center operations, or a related professional area.

• OR an Associate's or Bachelor's degree in Computer Graphics or a related field, with a minimum of 3 years of experience in Computer Graphics or a related professional area. Experience:

• Demonstrated experience in graphic design, with a focus on creating marketing materials and collateral.

• Proven ability to manage multiple projects simultaneously, from conceptualization to final delivery, within established timelines.

• Experience working within a project team structure, collaborating with marketing and operational stakeholders. Required Skills:

• Graphic Design: Expert proficiency in industry-standard design software (e.g., Adobe Creative Suite - Photoshop, Illustrator, InDesign) for creating compelling visual assets.

• Marketing Collateral Development: Proven ability to design and produce a range of marketing materials, including print advertisements, brochures, signage, and digital assets.

• Digital Production & Editing: Strong skills in digital retouching, image editing, file manipulation, and special effects to enhance visual quality and meet project specifications.

• Brand Management: Understanding of brand guidelines and ability to ensure visual consistency across all design outputs to maintain brand integrity.

• Customer Service Acumen: Experience in providing support, handling inquiries, and resolving issues, particularly in a customer-facing or stakeholder-involved environment.

Preferred Skills:

• Multimedia Design: Experience with creating dynamic content for electronic brochures, presentations, and potentially motion graphics or flash pieces.

• Layout Design & Typography: Advanced knowledge of layout principles, typography, and visual hierarchy to create aesthetically pleasing and effective designs.

• Project Management Fundamentals: Familiarity with project tracking, status updates, and basic project management principles to ensure on-time delivery.

• Hospitality Industry Knowledge: Understanding of the unique marketing and operational needs within the hospitality sector.

• Troubleshooting Skills: Ability to identify and resolve technical issues related to digital production and file formats.

📝 Enhancement Note: The dual educational pathways (GED + experience vs. degree + experience) suggest flexibility but emphasize a strong practical foundation. The "customer service" experience requirement for the GED path is unusual for a graphic design role and might imply a need for strong communication and stakeholder management skills, or it could be a legacy requirement from a broader operational role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Visual Design Showcase: A comprehensive portfolio demonstrating a breadth of graphic design work, including marketing collateral, advertisements, and digital assets.

• Brand Consistency Examples: Specific examples within the portfolio that highlight the ability to maintain and adapt to established brand guidelines across various projects.

• Production Workflow Demonstration: Projects that illustrate understanding of the production process, including image editing, file preparation, and final output.

• Conceptualization and Execution: Pieces that showcase the ability to take a concept from ideation through to final, polished execution.

Process Documentation:

• Workflow Design & Optimization: Examples of how you've approached designing or improving design workflows to enhance efficiency and output quality.

• Collaboration in Process: Evidence of how you've collaborated with marketing or operational teams to define project requirements and deliver against them.

• Problem-Solving in Production: Case studies or project examples that demonstrate how you've identified and resolved production challenges to ensure successful project completion.

📝 Enhancement Note: For a creative role like Graphic Designer, a portfolio is paramount. The emphasis here is on demonstrating not just aesthetic skill but also the ability to integrate into operational workflows, manage projects, and solve production-related problems, aligning with revenue operations and GTM support functions.

💵 Compensation & Benefits

Salary Range: $60,000 - $75,000 USD per year. This range is estimated based on the experience level (2-5 years), location (Nashville, TN), and industry standards for a Graphic Designer role within a large hospitality organization like Marriott.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan (e.g., 401(k)) with potential company match.

• Paid time off, including vacation days, sick leave, and holidays.

• Employee discounts on hotel stays and other Marriott services, reflecting the hospitality industry.

• Opportunities for professional development, training, and continuing education in design and marketing.

• Potential for performance-based bonuses or incentives tied to revenue generation or project success.

Working Hours: 40 hours per week. Standard business hours are expected, with potential for occasional overtime to meet project deadlines or support critical events.

📝 Enhancement Note: The estimated salary range is based on common compensation benchmarks for Graphic Designers with 2-5 years of experience in a mid-sized to large metropolitan area in the US, particularly within the hospitality sector. Benefits are typical for a full-time role at a major corporation like Marriott.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality. Marriott is a global leader in the hotel and lodging industry, known for its diverse portfolio of brands and commitment to guest experience. The Gaylord Hotels brand, specifically, focuses on large-scale meetings and experiences, emphasizing environments that bring people together.

Company Size: Marriott International is a very large corporation, employing hundreds of thousands of associates worldwide. This specific role is within the Gaylord Hotels brand, which operates several large-scale properties.

Founded: Marriott was founded in 1927. The Gaylord Hotels brand was acquired by Marriott in 2012. This long history signifies stability and established operational processes.

Team Structure:

• Operations Alignment: The Graphic Designer will likely be part of a broader Marketing department or a dedicated Creative Services team that supports various operational departments within a specific Gaylord Hotel property or a regional marketing hub.

• Reporting Structure: The role will typically report to a Marketing Manager, Creative Director, or a Senior Graphic Designer, with direct interaction with project stakeholders across sales, events, and hotel operations.

• Cross-Functional Collaboration: Close collaboration is expected with marketing managers, event planners, sales teams, and potentially other property-level operational staff to understand their visual communication needs and deliver impactful designs.

Methodology:

• Data-Driven Design: While creative, designs are expected to be informed by customer demographics, market trends, and performance metrics to ensure they effectively drive revenue and achieve marketing objectives.

• Brand-Centric Workflows: Design processes will adhere strictly to brand guidelines and standards established by Marriott and the Gaylord Hotels brand to ensure consistency and quality.

• Agile Project Execution: Projects will likely follow a structured, yet adaptable, workflow to accommodate evolving marketing needs and deadlines, common in fast-paced operational environments.

Company Website: https://www.marriott.com/ and https://www.gaylordhotels.com/

📝 Enhancement Note: The context of Marriott and Gaylord Hotels suggests a corporate environment with established processes but also a dynamic need for creative output to support sales, events, and guest experiences, directly linking this design role to revenue operations.

📈 Career & Growth Analysis

Operations Career Level: This is an early to mid-career role for a Graphic Designer. It requires a solid foundation in design principles and practical experience in producing marketing collateral, with a clear path for growth within the creative services or marketing operations functions. The role involves executing designs based on established briefs and brand standards, with some opportunity for conceptual input.

Reporting Structure: The Graphic Designer will likely report to a Marketing Manager or a Creative Lead. This structure provides direct mentorship and oversight, facilitating skill development and project guidance. The role involves significant collaboration with various operational departments, including Sales and Events, which are crucial for revenue generation.

Operations Impact: The Graphic Designer's work directly impacts revenue by creating compelling marketing materials that attract clients for meetings and events, promote hotel services, and enhance the overall guest experience. Effective visual communication can lead to increased bookings, higher guest satisfaction, and stronger brand perception, all of which contribute to the hotel's financial success.

Growth Opportunities:

• Senior Graphic Designer: Advancement to a senior role, taking on more complex projects