Experience & Interface Designer - A26169

📍 Job Overview

Job Title: Experience & Interface Designer - A26169

Company: Activate Interactive Pte Ltd

Location: Singapore, Singapore

Job Type: CONTRACTOR

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: 2026-05-13T09:54:35.595

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Design intuitive, accessible, and consistent user interfaces and experiences for the Agency Service Portal, translating complex product requirements into clear visual designs.

• Develop wireframes, prototypes, and high-fidelity mockups to effectively communicate interaction flows and design concepts across various touchpoints.

• Maintain and evolve the design system and UI component library, ensuring visual consistency, responsiveness, and adherence to brand guidelines.

• Collaborate closely with product managers and engineers throughout the product development lifecycle to integrate design solutions seamlessly.

• Champion visual design quality and interface standards, maintaining design documentation and playbooks to enhance organizational design capabilities.

📝 Enhancement Note: This role focuses on UI/UX design for a specific "Agency Service Portal," implying a need for understanding user workflows within a service or government-related context. The emphasis on design systems and collaboration with product/engineering points to a mid-level designer capable of contributing to a structured product development process, likely within an Agile framework.

📈 Primary Responsibilities

• Translate product requirements and user insights into detailed wireframes, interactive prototypes, and high-fidelity UI mockups for the Agency Service Portal.

• Design and maintain a comprehensive library of reusable UI components, ensuring consistency, accessibility, and responsiveness across all portal interfaces.

• Actively participate in design critiques and visual reviews, incorporating feedback from stakeholders and user testing to iterate and refine designs.

• Collaborate with product managers to understand project scope, user needs, and business objectives, ensuring design solutions align with product strategy.

• Work closely with engineers to provide clear design specifications, assets, and guidance, facilitating the accurate implementation of UI/UX designs.

• Contribute to the ongoing development and documentation of the design system, including style guides, component documentation, and best practices.

• Champion user-centered design principles, advocating for user needs and accessibility standards throughout the design and development process.

• Utilize Figma as the primary tool for design production, prototyping, and collaboration, ensuring efficient workflow and version control.

• Maintain design documentation, including user flows, journey maps, and component libraries, to support ongoing project needs and knowledge sharing.

📝 Enhancement Note: The responsibilities highlight a blend of creative design execution and strategic collaboration. The specific mention of a "service portal" and potential "public sector or citizen-facing digital services" suggests a focus on usability, clarity, and accessibility for a broad user base.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is implicitly expected given the nature of the role.

Experience: 3-5 years of progressive experience in interface design, UX/UI design, or a closely related discipline, with a demonstrated track record of delivering user-centered digital products.

Required Skills:

• Proven expertise in UI design, visual design, and interaction design principles.

• Strong proficiency in Figma for wireframing, prototyping, user flow mapping, and design system management.

• Solid understanding of visual design principles, including typography, color theory, layout, grids, and modern interface design patterns.

• Experience in creating and maintaining design systems or component libraries, ensuring consistency and scalability.

• Ability to effectively communicate and present design decisions, rationale, and outcomes to diverse stakeholder groups, including product managers and engineers.

• Demonstrated experience collaborating effectively within cross-functional product or digital development teams.

• Hands-on experience with Jira for task tracking and Confluence for design documentation and knowledge sharing.

Preferred Skills:

• Experience designing for public sector or citizen-facing digital services.

• Familiarity with Agile development methodologies and product development lifecycles.

• Proficiency with Adobe Creative Suite (e.g., Photoshop, Illustrator) for advanced visual asset creation.

• Foundational knowledge of front-end development concepts, including HTML, CSS, and JavaScript (familiarity with frameworks like Angular or jQuery is a plus), to enhance collaboration with engineering teams.

• Knowledge of design tokens, theming strategies, or scalable design system architecture.

📝 Enhancement Note: The emphasis on Figma, design systems, and collaboration tools like Jira/Confluence points to a need for a designer who can integrate into a structured, digital-first product development environment. Preferred skills in public sector design and front-end concepts suggest an ideal candidate who can bridge design and technical execution effectively.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that demonstrate your UI/UX design process, from initial concept to final execution.

• Include detailed case studies for at least two projects, highlighting the problem statement, your design process, key decisions, challenges faced, and the impact of your solutions.

• Present wireframes, user flows, prototypes, and high-fidelity mockups that clearly articulate your design thinking and problem-solving abilities.

• Demonstrate experience with design systems, including examples of component creation, usage, and how you maintain consistency.

• Evidence of collaboration with product managers and engineers, showcasing how you integrated feedback and technical constraints into your designs.

Process Documentation:

• For each project in your portfolio, provide insights into your workflow, including:

  • User research and analysis methodologies employed.

  • Wireframing and prototyping techniques used to explore and validate concepts.

  • Design system development or contribution process.

  • Collaboration and feedback loops with stakeholders.

  • Iteration process based on user testing or stakeholder input.

  • Documentation practices, including how you managed design assets and specifications.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should prepare to walk through their process, demonstrating not just aesthetic skills but also their ability to solve user problems, collaborate effectively, and understand the technical implications of their designs, especially within a structured development environment.

💵 Compensation & Benefits

Salary Range: For a mid-level (3-5 years experience) UI/UX Designer on a contract basis in Singapore, a competitive range would typically fall between SGD 4,000 to SGD 7,000 per month, depending on the specific skills, depth of experience, and project scope. This estimate is based on industry benchmarks for contract roles in Singapore's technology sector, considering the company's stated commitment to "market competitive salary."

Benefits:

• Outpatient Medical coverage.

• Specialist Medical Coverage.

• Generous and customizable Flexi Benefits or Flexi Allowance.

• Life Insurance.

• Health Insurance.

• Special occasion perks, such as "red packet" for auspicious events and Chinese New Year goodies.

• Learning Programmes and support for certifications.

• Dedicated staff development budget.

• Structured career pathways and a competency framework.

• Flexible Work Arrangements (flexi-place, flexi-time, flexi-load).

Working Hours: The role is likely based on a standard 40-hour work week, common in Singapore. However, the "Flexible Work Arrangement" benefit suggests potential for flexibility in terms of when and where these hours are completed, subject to team and project needs.

📝 Enhancement Note: The salary range is an estimation for a contract role in Singapore. The detailed benefits package indicates a strong focus on employee well-being, professional development, and work-life balance, which are attractive aspects for contract professionals seeking a supportive environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy specializing in end-to-end application development (mobile, web, cloud). This sector demands innovation, agility, and strong client focus.

Company Size: Activate Interactive Pte Ltd is described as a "leading technology consultancy" with a presence in Singapore, Malaysia, and Indonesia. The context suggests a growing company, likely with a headcount in the range of 50-200 employees, fostering a dynamic and collaborative atmosphere.

Founded: The founding date is not explicitly stated, but the company's description as "leading" and having multiple regional presences implies a mature yet expanding organization.

Team Structure:

• The design team likely operates within a product development unit, working in close partnership with Product Managers and Software Engineers.

• Designers may be embedded within specific product teams or form a central UX/UI function that supports multiple projects.

• Reporting is likely to a Design Lead, UX Manager, or Head of Product/Technology.

Methodology:

• The company emphasizes "quality, cost-effective, and impactful end-to-end application development."

• Agile methodologies are implied by the mention of "product roadmap" and collaboration with engineers, suggesting iterative development cycles.

• A commitment to "innovation" and "positively impacting lives through technology" suggests a culture that values creative problem-solving and meaningful outcomes.

• Design processes are likely to be user-centered, incorporating research, prototyping, and testing.

Company Website: https://www.activate.sg/

📝 Enhancement Note: Activate Interactive appears to be a modern tech consultancy focused on delivering impactful digital solutions. The culture likely values innovation, collaboration, and employee growth, with a strong emphasis on leveraging technology for positive change.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (3-5 years of experience) within the UI/UX design discipline. It requires a solid foundation in design principles and tools, along with the ability to work independently on design tasks and contribute meaningfully to team projects. The focus is on execution, collaboration, and contributing to a design system.

Reporting Structure: The designer will likely report to a Design Lead, UX Manager, or a Product Manager. They will work closely with a team of engineers and product managers, requiring strong communication and collaboration skills.

Operations Impact: The designer's impact is crucial for the success of the Agency Service Portal. By creating intuitive and accessible user experiences, they will directly influence user adoption, satisfaction, and efficiency. Their work contributes to the company's ability to deliver "cost-effective, and impactful end-to-end application development" and remove "technology roadblocks" for their clients.

Growth Opportunities:

• Skill Advancement: Deepen expertise in Figma, design systems, accessibility standards, and potentially front-end development concepts. Opportunity to work on diverse projects for different clients.

• Specialization: Develop a niche in public sector design, complex service portals, or advanced design system architecture.

• Leadership Potential: With proven performance, opportunities may arise to mentor junior designers, lead design initiatives on specific projects, or transition into a Senior Designer or Design Lead role. The company's stated "technical/domain expert track or a leadership track" explicitly supports career progression.

• Professional Development: Access to learning programs, certification support, and a dedicated staff development budget, as well as potential participation in industry events.

📝 Enhancement Note: The contract nature of this role (10 months) suggests it might be project-based, offering a concentrated opportunity to build a strong portfolio and gain experience. However, the company's emphasis on career progression and development programs indicates that successful contractors may be considered for future opportunities or permanent roles.

🌐 Work Environment

Office Type: Activate Interactive is headquartered in Singapore, with operations in Malaysia and Indonesia. The office environment is expected to be modern, collaborative, and technology-focused, typical of a tech consultancy.

Office Location(s): Singapore, with potential for collaboration with teams in Malaysia and Indonesia. Specific office address in Singapore is not provided but is implied to be the primary work location.

Workspace Context:

• Collaborative Environment: The office likely fosters a culture of teamwork, with open-plan spaces or dedicated collaboration zones that encourage interaction between designers, developers, and product managers.

• Tools & Technology: Access to industry-standard design software (Figma, Adobe Creative Suite), project management tools (Jira), and documentation platforms (Confluence). High-speed internet and modern workstations are expected.

• Team Interaction: Opportunities for daily stand-ups, design reviews, brainstorming sessions, and cross-functional project meetings. The company emphasizes working with "leading industry experts" and "highly motivated and talented peers."

Work Schedule: While a standard 40-hour work week is typical, the company offers "Flexible Work Arrangement" (flexi-place, flexi-time, flexi-load). This suggests that while the role is on-site, there may be some flexibility in scheduling work hours to accommodate personal needs, provided project deliverables and team collaboration are maintained.

📝 Enhancement Note: The on-site requirement in Singapore, combined with flexible work arrangements, offers a balance between focused, in-person collaboration and personal flexibility. This setup is ideal for designers who thrive in a team environment but also value autonomy in managing their workday.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your qualifications and alignment with the role's requirements.

• Design Challenge/Case Study Presentation: You will likely be asked to present a portfolio piece or complete a design exercise (e.g., a small design problem related to a service portal). Focus on articulating your thought process, design decisions, and how you would approach the challenge.

• Technical Interview: Discussion with design leads or senior designers covering your UI/UX skills, Figma proficiency, understanding of design systems, and experience with collaboration tools.

• Cross-functional Interview: Meetings with Product Managers and Engineers to assess your collaboration style, communication skills, and ability to integrate designs into a development workflow.

• Cultural Fit/Final Interview: Discussing your motivation for the role, your understanding of Activate Interactive's values, and how you would contribute to the team.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, the solutions, and the outcomes/impact. Use visuals effectively to support your story.

• Showcase Figma Mastery: Highlight your proficiency in Figma for wireframing, prototyping, and design system management. Be ready to discuss your approach to creating reusable components and maintaining consistency.

• Emphasize Collaboration: Provide examples of how you worked with product managers and engineers, how you incorporated feedback, and how you navigated technical constraints.

• Highlight Impact: Quantify results where possible (e.g., improved user satisfaction, reduced task completion time, increased adoption). If quantitative data is unavailable, focus on the qualitative impact and strategic rationale behind your design decisions.

• Tailor to the Role: Emphasize projects that are relevant to service portals, citizen-facing applications, or complex user workflows.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem space (e.g., a service portal). Think about the target users, their goals, and potential pain points.

• Focus on Process: Demonstrate your systematic approach to problem-solving, even if you only have limited time. Outline your steps, assumptions, and how you would gather more information.

• Communicate Clearly: Be prepared to present your approach and any initial ideas concisely and clearly. Explain your rationale behind any design decisions.

📝 Enhancement Note: A strong portfolio is paramount. Candidates should prepare to articulate their design process in detail, demonstrating not only their technical skills but also their strategic thinking, problem-solving abilities, and collaborative approach.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and design system management. High proficiency is expected.

• Adobe Creative Suite (Preferred): Photoshop, Illustrator for advanced graphic design, asset creation, and image manipulation.

Analytics & Reporting:

CRM & Automation:

• Jira: Used for task management, bug tracking, and workflow management within the development process.

• Confluence: Used for documentation, knowledge sharing, design specifications, and maintaining design playbooks.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Experience with Jira and Confluence is also a requirement, indicating the role operates within a structured, Agile development environment. Familiarity with front-end concepts is highly valued for effective collaboration with engineers.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A focus on creating "impactful end-to-end application development" that "positively impacting the lives of people." This translates to designing solutions that genuinely solve user problems and deliver value.

• Innovation: A commitment to "continuously drive innovation" and explore new technologies to remove "technology roadblocks." Designers are expected to bring creative ideas and solutions.

• Collaboration: Emphasizing teamwork with "leading industry experts" and "highly motivated and talented peers." Designers must be adept at working cross-functionally.

• Efficiency & Quality: Delivering "quality, cost-effective" solutions suggests a balance between design excellence and practical, efficient implementation.

• Continuous Learning: The company invests in "Learning Programmes" and "Staff Development," indicating a value placed on professional growth and staying current with industry trends.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers and Engineers, participating in Agile ceremonies and contributing to shared project goals.

• Open Communication: A culture that encourages "design critiques and visual reviews," fostering an environment where feedback is shared constructively, and ideas are debated respectfully.

• Knowledge Sharing: Maintaining "design documentation, component libraries, and design playbooks" supports a culture of sharing best practices and ensuring consistency across projects.

• User-Centricity: The overarching collaborative goal is to create user-centered products, ensuring that user needs and feedback are integrated throughout the design and development lifecycle.

📝 Enhancement Note: The company culture appears to be a blend of innovation, pragmatism, and strong teamwork. Designers are expected to be proactive, collaborative, and focused on delivering tangible value through their work, aligning with the company's mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Requirements: Effectively translating intricate product requirements and user insights into clear, intuitive designs for a service portal can be challenging.

• Balancing Design Vision with Technical Constraints: Ensuring design integrity while working within technical limitations, development timelines, and budget constraints requires strong problem-solving and negotiation skills.

• Maintaining Design System Consistency: As a service portal evolves, ensuring consistent application of design system components and principles across all features and updates requires diligence.

• Adapting to Evolving Technologies: Staying current with new design tools, methodologies, and front-end technologies to maintain a competitive edge and deliver modern user experiences.

Learning & Development Opportunities:

• Deepen Design System Expertise: Opportunity to contribute significantly to a growing design system, potentially exploring advanced concepts like design tokens and theming.

• Gain Sector-Specific Experience: Develop specialized knowledge in designing for public sector or citizen-facing digital services, a valuable niche.

• Enhance Collaboration Skills: Refine collaboration with engineering teams by understanding front-end development concepts and participating actively in Agile processes.

• Access to Training: Utilize the company's "Learning Programmes," "Certification Support," and "Staff Development Budget" for formal training and skill enhancement.

• Mentorship: Potential for mentorship from senior design or product leads, supporting career growth along technical or leadership paths.

📝 Enhancement Note: This role offers a chance to tackle complex design problems within a structured environment, with ample opportunities for professional growth and skill development, particularly in the area of design systems and user-centric service design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex technical requirements into a user-friendly interface. What was your process, and what was the outcome?" (Focus on your systematic approach, problem-solving, and ability to simplify complexity.)

• "How do you approach building or contributing to a design system? What are the key considerations for ensuring its success and adoption?" (Highlight your understanding of reusability, consistency, scalability, and collaboration.)

Company & Culture Questions:

• "What interests you about Activate Interactive and this specific role at the Agency Service Portal?" (Research the company's mission, values, and recent projects. Connect your skills and interests to their work.)

• "How do you stay updated on the latest UI/UX design trends and best practices?" (Demonstrate your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the challenge, your journey (process, decisions), and the resolution (design, impact).

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, mockups) extensively. Be prepared to click through interactive prototypes in Figma.

• Focus on Your Role & Process: Clearly articulate what you did, your thought process, and the rationale behind your design decisions. Explain why you made certain choices.

• Quantify Impact: Wherever possible, present metrics or qualitative feedback that demonstrate the success of your design solutions.

• Be Ready for Deep Dives: Interviewers may ask specific questions about your design choices, technical constraints, or collaboration experiences. Be prepared to elaborate.

📝 Enhancement Note: Interviewers will be looking for not just design skills but also a strong understanding of the design process, effective communication, and the ability to integrate designs into a real-world product development cycle.

📌 Application Steps

To apply for this Experience & Interface Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio prominently features projects showcasing your UI design, UX process, and experience with Figma. Tailor your presentation to highlight relevant skills for designing service portals.

• Resume Optimization: Update your resume to reflect your 3-5 years of relevant experience, explicitly mentioning tools like Figma, Jira, and Confluence, and any experience with design systems or public sector projects. Quantify achievements where possible.

• Prepare Your Narrative: Practice walking through your portfolio projects, focusing on your design process, problem-solving, and collaboration. Be ready to discuss your approach to design system development and integration.

• Research Activate Interactive: Understand the company's mission, values, and the types of technology consultancy services they offer. Familiarize yourself with their website and any publicly available information about their projects.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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