Diseñador UX (Remoto)(Exp en Banca) K526

📍 Job Overview

Job Title: Diseñador UX (Remoto)(Exp en Banca)

Company: Keppri

Location: Medellín, Antioquia, Colombia

Job Type: Full-time

Category: User Experience (UX) Design / Service Design

Date Posted: 2026-06-13

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end user-centered design processes, from research and ideation to prototyping and evaluation, ensuring alignment with strategic business objectives.

• Design key experience artifacts including user journeys, service blueprints, experience maps, and ecosystem maps to identify and implement critical improvements.

• Facilitate co-creation and strategic ideation sessions with cross-functional, multidisciplinary teams to foster innovation and shared understanding.

• Translate complex user insights and business requirements into tangible value propositions, service strategies, wireframes, and interactive prototypes.

• Plan and execute rigorous usability testing and user research initiatives to validate design decisions and gather actionable feedback for product enhancement.

📝 Enhancement Note: This role is specifically seeking a UX Designer with experience in the banking sector, as indicated by "(Exp en Banca)" in the job title and the mention of "banking" in the AI keywords. The focus on "end to end de activos digitales" and "transformaciones empresariales" suggests a role within a technology-focused consultancy or software factory serving the financial industry.

📈 Primary Responsibilities

• Spearhead comprehensive user research methodologies, including interviews, focus groups, shadowing, and usability testing, to uncover deep user needs and pain points.

• Develop detailed user journeys, experience maps, and service blueprints that visualize current states and identify key opportunities for optimization and innovation.

• Facilitate collaborative workshops and ideation sessions, employing techniques like co-creation and design thinking, to drive consensus and strategic alignment among stakeholders.

• Architect information structures and navigation systems that ensure intuitive and efficient user flows across digital products and services.

• Translate research findings and business requirements into compelling value propositions, actionable service strategies, and detailed wireframes or interactive prototypes.

• Plan, coordinate, and execute usability testing sessions, analyze results, and present clear, data-driven recommendations for design improvements.

• Collaborate closely with product managers, developers, and other stakeholders to ensure seamless integration of UX designs into the product development lifecycle.

• Effectively communicate design rationale, research findings, progress updates, and strategic recommendations to diverse stakeholder groups, including senior leadership.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to UX design, requiring the candidate to not only create artifacts but also to lead the research and validation processes. The mention of "aportar a la visión del producto" indicates a strategic contribution beyond just design execution.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field is typically expected for this level of UX Design role. A strong portfolio can often substitute for formal education.

Experience: 3-5 years of demonstrable experience in UX Design, Service Design, or a closely related user experience role.

Required Skills:

• Proven expertise in leading user research initiatives, including interviews, focus groups, shadowing, and usability testing.

• Mastery of core UX design artifacts such as User Journey Maps, Experience Maps, Service Blueprints, Storyboards, Wireframes, and Prototypes.

• Proficiency in defining and structuring Information Architecture and navigation systems for digital products.

• Hands-on experience with design and collaboration tools including Figma, Mural, Miro, and FigJam.

• Familiarity with user research and analytics platforms such as Optimal Workshop, Maze, Hotjar, or similar.

• Experience working within Agile methodologies and utilizing collaboration tools like Jira and Confluence for project management and documentation.

• Strong understanding of responsive design principles and data visualization components for dashboards.

• Ability to plan design phases, estimate effort, and coordinate effectively with cross-functional teams.

• Excellent communication, presentation, and stakeholder management skills. Preferred Skills:

• Experience in the banking or financial services industry.

• Knowledge of Design Systems, branding principles, and interaction documentation.

• Familiarity with Jobs-to-be-Done (JTBD), Ecosystem Maps, Personas, Empathy Maps, and Flowcharts.

• Experience with tools like Word, Excel, PowerPoint, Teams, Outlook, and Forms for general office tasks and communication.

📝 Enhancement Note: The emphasis on specific tools like Figma, Mural, Miro, and research platforms like Maze and Hotjar suggests that practical, hands-on experience with these technologies is crucial. The mention of "banking" experience as a requirement points to a specialized need within Keppri's client base.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing end-to-end UX design projects, demonstrating your process from initial research to final design solutions.

• Case studies that clearly articulate the problem, your role, the methodologies used (research, ideation, prototyping, testing), and the impact of your design solutions.

• Examples of user journey maps, service blueprints, wireframes, and interactive prototypes that illustrate your design thinking and problem-solving skills.

• Evidence of collaboration with multidisciplinary teams and effective communication of design decisions to stakeholders.

• Projects that highlight your ability to translate user insights into actionable design improvements and business value, preferably within complex industries. Process Documentation:

• Demonstrated ability to document design processes, including research findings, decision rationale, and design iterations.

• Examples of how you have used tools like Jira and Confluence for project tracking, documentation, and team collaboration within a design context.

• Clear articulation of your approach to planning and executing design stages, estimating efforts, and managing project timelines.

📝 Enhancement Note: The portfolio is the primary mechanism for demonstrating UX expertise. Candidates should focus on showcasing their process, problem-solving abilities, and the tangible impact of their work, with a preference for projects that align with Keppri's focus on digital assets and business transformations.

💵 Compensation & Benefits

Salary Range: For a UX Designer with 3-5 years of experience in Medellín, Colombia, the estimated salary range is typically between COP $4,000,000 and COP $7,000,000 per month, depending on specific skills, experience, and the complexity of projects undertaken. This estimate is based on industry benchmarks for mid-level design roles in Colombia and factors in the remote nature of the position.

Benefits:

• Remote Work Flexibility: The opportunity to work from anywhere within Colombia, offering a significant work-life balance advantage.

• Professional Development: Access to training, workshops, and potentially conferences to enhance UX skills and stay updated with industry trends.

• Health & Wellness: Standard benefits may include health insurance (EPS), and potentially additional wellness programs or stipends.

• Collaborative Environment: Exposure to a dynamic team and diverse projects, fostering continuous learning and professional growth.

• Technology Stipend: Potential for a stipend to support home office setup and maintenance, ensuring a productive remote work environment.

Working Hours: Standard full-time, approximately 40 hours per week, with flexibility inherent to remote work arrangements, allowing for efficient task management and project delivery.

📝 Enhancement Note: Salary estimates are based on publicly available data for UX Designer roles in Colombia. Benefits are typical for remote positions in the tech sector in the region, though specific details should be confirmed with Keppri. The mention of "banking" experience might position the candidate at the higher end of the salary range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software Development, Digital Asset End-to-End, Consulting Services. Keppri operates at the intersection of technology and business transformation, providing staffing, software development, and consulting to help companies scale.

Company Size: Keppri is a mid-sized to large company, likely employing several hundred to potentially over a thousand professionals, given their scope of services. This size offers opportunities for structured career paths and exposure to various projects while maintaining a degree of agility.

Founded: Keppri was founded with a vision to enable large-scale business transformations through technology. Their history is rooted in understanding the evolving digital landscape and providing comprehensive solutions.

Team Structure:

• The UX Design team likely operates within a broader technology or product development department, potentially structured by client projects or specific service offerings (e.g., staffing, software factory, consulting).

• Reporting structures may vary, but a Senior UX Designer or Design Lead would likely oversee the team, with direct reports to a Head of Product, CTO, or a Project Manager.

• Collaboration is expected to be highly cross-functional, involving close work with product managers, business analysts, developers, QA testers, and client stakeholders. Methodology:

• Keppri emphasizes an "end-to-end" approach, suggesting a comprehensive project lifecycle management.

• Agile methodologies are likely integral to their software development and project execution, requiring adaptability and iterative design processes.

• A data-driven approach is implied, with research and analytics informing design decisions to achieve business objectives.

• Focus on "digital assets" and "business transformations" indicates a strategic and impactful approach to client engagements.

Company Website: [Keppri Company Website - Placeholder, as URL was not provided in input]

📝 Enhancement Note: Keppri's positioning as a technology firm specializing in digital assets and business transformations suggests a fast-paced, results-oriented environment. The company culture likely values innovation, client success, and strong technical expertise.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer, requiring 3-5 years of experience. It signifies an individual contributor role with significant responsibility for leading design processes on specific projects or product areas. The expectation is for the candidate to be proficient in core UX methodologies and tools and capable of working autonomously.

Reporting Structure: The UX Designer will likely report to a Senior UX Designer, Design Lead, or a Product Manager. They will collaborate extensively with development teams, product owners, and potentially client-side stakeholders.

Operations Impact: The UX Designer's impact is critical to the success of Keppri's digital products and client transformations. By ensuring user-centricity, the role directly influences product adoption, user satisfaction, operational efficiency, and ultimately, the business outcomes for Keppri's clients, particularly within the banking sector.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Service Design, User Research, Interaction Design, or Design Systems.

• Leadership: Progress to Senior UX Designer, UX Lead, or Design Manager roles, taking on more strategic responsibilities and mentoring junior designers.

• Industry Expertise: Further develop specialized knowledge within the banking and digital asset sectors, becoming a go-to expert.

• Cross-functional Mobility: Transition into Product Management or Business Analyst roles, leveraging a strong understanding of user needs and business strategy.

• Continuous Learning: Opportunities to attend industry conferences, workshops, and pursue certifications to stay at the forefront of UX and digital transformation trends.

📝 Enhancement Note: The growth path for a UX Designer at a company like Keppri is typically along a technical (expert specialist) or managerial (team lead/manager) track. The emphasis on "transformations empresariales" suggests opportunities to work on high-impact, strategic projects.

🌐 Work Environment

Office Type: This is a fully remote position, offering the flexibility to work from home or a co-working space within Colombia.

Office Location(s): While the role is remote, the primary operational hub or team presence may be associated with Medellín, Antioquia, Colombia, as indicated in the job posting. This can influence team synchronization and potential in-person meetups if they occur.

Workspace Context:

• Independent Work: The environment supports independent work, requiring self-discipline and effective time management.

• Digital Collaboration Tools: Extensive use of digital tools such as Figma, Mural, Miro, Jira, and Confluence is fundamental for collaboration, design, and project management.

• Team Interaction: Regular virtual meetings, stand-ups, and collaborative sessions via platforms like Teams or Zoom are expected to maintain team cohesion and project alignment.

Work Schedule: The standard working hours are approximately 40 hours per week. While remote, there's an expectation of availability during core business hours in the Colombian time zone (America/Bogota) for team collaboration and client interactions. Flexibility is usually offered, but project deadlines and team syncs will dictate daily schedules.

📝 Enhancement Note: The remote nature of the role necessitates strong self-management skills and comfort with digital communication and collaboration tools. The mention of "Agile" culture implies a dynamic and responsive work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess basic qualifications and relevant experience.

• Technical Interview: In-depth discussion about your UX process, methodologies, and experience with specific tools. This may include a portfolio walkthrough where you present selected case studies.

• Case Study/Design Challenge: You might be given a design problem to solve, either as a take-home assignment or a live exercise, to evaluate your problem-solving skills, design thinking, and ability to articulate your approach.

• Behavioral/Cultural Fit Interview: Questions designed to assess your communication skills, teamwork, problem-solving approach, and alignment with Keppri's values and collaborative style.

• Final Interview: Potentially with a senior leader to discuss strategic fit and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest projects that best represent your skills and experience, particularly those relevant to digital transformation and banking.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the methodologies you applied (research, ideation, prototyping, testing), the challenges you faced, and the measurable impact of your solutions.

• Showcase Process: Emphasize your thought process, not just the final deliverables. Explain why you made certain design decisions.

• Highlight Collaboration: If possible, demonstrate how you worked with other team members and stakeholders.

• Tool Proficiency: Briefly mention the tools used in each project to showcase your technical proficiency.

Challenge Preparation:

• Understand the Business Context: For any design challenge, first seek to understand the business goals, target audience, and constraints.

• Define the Problem: Clearly articulate the problem statement and the scope of the challenge.

• Outline Your Approach: Explain your intended methodology – what research, ideation, and design steps you would take.

• Focus on Process: Even if time is limited, demonstrate your systematic approach to problem-solving and design.

• Consider Banking Specifics: If relevant, incorporate considerations specific to the banking industry (security, compliance, accessibility, user trust).

📝 Enhancement Note: The interview process will heavily rely on your portfolio to demonstrate practical UX skills. Be prepared to discuss your projects in detail, justifying your design decisions and highlighting your impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary design and prototyping tool, expected for creating wireframes, high-fidelity mockups, and interactive prototypes.

• Mural/Miro/FigJam: Essential for collaborative brainstorming, ideation sessions, journey mapping, and workshop facilitation.

• User Research & Analytics Tools: Familiarity with platforms like Optimal Workshop (for card sorting, tree testing), Maze (for remote usability testing and analytics), and Hotjar (for heatmaps, session recordings) is highly beneficial for data-driven design.

Analytics & Reporting:

• Data Visualization Components: Understanding how to design effective data visualizations for dashboards is a requirement, suggesting familiarity with concepts rather than specific dashboarding tools.

• Figma's Prototyping Capabilities: Used for creating interactive prototypes to simulate user flows and gather feedback.

CRM & Automation:

• Jira & Confluence: Crucial for project management, task tracking, documentation, and team collaboration within an Agile framework.

• Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, Teams, Outlook, and Forms is expected for general communication, documentation, and presentation.

📝 Enhancement Note: Proficiency in Figma is paramount. The other tools are important for collaboration, research, and project management, indicating a need for a well-rounded technical skillset in a remote, collaborative environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring that user needs and experiences are paramount.

• Collaboration: A strong emphasis on teamwork and cross-functional partnership to achieve shared goals.

• Agility & Flexibility: Embracing iterative processes, adapting to changing requirements, and working efficiently in a dynamic environment.

• Innovation & Transformation: A drive to create novel solutions and contribute to significant business transformations for clients.

• Data-Driven Decision Making: Utilizing research and analytics to inform design choices and measure impact.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with product managers, developers, business analysts, and client teams is expected.

• Open Communication: Encouraging candid feedback, constructive criticism, and transparent dialogue among team members and stakeholders.

• Shared Ownership: Fostering a sense of collective responsibility for project success, with designers actively participating in strategic discussions.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and insights across the team and organization.

📝 Enhancement Note: Keppri's culture likely values proactive individuals who can drive initiatives, collaborate effectively through digital channels, and contribute to delivering high-impact digital solutions for clients in demanding sectors like banking.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively navigating the inherent tension between ideal user experiences and practical business constraints or objectives.

• Remote Collaboration Management: Ensuring seamless communication, alignment, and team cohesion across geographically dispersed teams.

• Rapidly Evolving Technologies: Staying current with new design tools, methodologies, and emerging technologies in the digital asset and banking sectors.

• Complex Stakeholder Management: Communicating design rationale and navigating feedback from diverse stakeholders with potentially varying levels of design understanding.

Learning & Development Opportunities:

• Advanced UX/Service Design Training: Opportunities to attend specialized workshops or courses in areas like advanced user research, design strategy, or inclusive design.

• Industry-Specific Knowledge: Deepening understanding of the banking and digital asset industries to better inform design decisions and client consultations.

• Mentorship Programs: Access to experienced designers and leaders who can provide guidance on career development and skill enhancement.

• Exposure to Diverse Projects: Working on a variety of client projects allows for broad skill application and continuous learning.

📝 Enhancement Note: The challenges highlight the need for strong problem-solving skills, adaptability, and excellent communication. The growth opportunities are geared towards becoming a more specialized, strategic, and potentially leading designer.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a complex UX project you led from start to finish, focusing on the banking sector. What were the key challenges and how did you overcome them?" (Preparation: Prepare a detailed case study from your portfolio that specifically addresses banking clients, highlighting your process, problem-solving, and impact.)

• "How do you balance user needs with business objectives and technical constraints when designing for a regulated industry like banking?" (Preparation: Articulate your framework for stakeholder alignment, prioritization, and trade-off analysis. Discuss how you advocate for the user while respecting business realities.)

• "Describe a time you had to influence stakeholders who were resistant to your design recommendations. What strategies did you use?" (Preparation: Prepare an example showcasing your communication, negotiation, and persuasion skills, focusing on data-driven arguments and collaborative problem-solving.) Company & Culture Questions:

• "What interests you about Keppri's focus on digital asset end-to-end solutions and business transformations?" (Preparation: Research Keppri's services, client types, and recent news. Connect their mission to your career aspirations and UX philosophy.)

• "How do you approach collaboration within a remote, Agile team environment?" (Preparation: Discuss your experience with tools like Jira, Confluence, Miro, and your strategies for effective virtual communication and teamwork.)

• "How do you measure the success of your UX designs, especially in a context where ROI can be complex to quantify?" (Preparation: Discuss key UX metrics (e.g., task success rate, time on task, user satisfaction, conversion rates) and how you link them to business outcomes. Be ready to discuss qualitative feedback.) Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio presentation logically, typically by project. For each project, clearly state the objective, your role, the problem, your process (research, ideation, design, testing), key decisions, and outcomes/impact.

• Visual Storytelling: Use high-quality visuals (wireframes, prototypes, journey maps) to illustrate your points. Explain your design choices clearly and concisely.

• Focus on Process & Rationale: Emphasize why you made certain decisions, not just what you did. This demonstrates critical thinking and problem-solving skills.

• Quantify Results: Whenever possible, use data and metrics to showcase the impact of your work. If exact metrics aren't available, discuss expected outcomes or qualitative feedback.

• Engage Your Audience: Be prepared to answer questions and engage in a discussion about your work. Show enthusiasm and a genuine passion for UX design.

📝 Enhancement Note: Interviewers will be looking for a blend of strong UX fundamentals, practical tool proficiency, strategic thinking, and excellent communication skills, particularly as they relate to the complexities of the banking and digital transformation sectors.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Keppri careers page.

• Tailor your resume: Highlight keywords from the job description, such as "UX Design," "Service Design," "User Research," "Figma," "Banking," and "Agile." Quantify your achievements with numbers and metrics wherever possible.

• Prepare your portfolio: Ensure it is easily accessible (e.g., via a link) and showcases 3-4 of your strongest, most relevant projects. Focus on clear case studies that demonstrate your process, problem-solving skills, and impact, especially any relevant to the financial industry.

• Practice your pitch: Be ready to verbally walk through your portfolio and answer common UX interview questions about your process, tools, and collaboration style. Practice explaining complex concepts clearly and concisely.

• Research Keppri: Understand the company's mission, services, and target industries. Be prepared to articulate why you are a good fit for their culture and how your skills can contribute to their success in digital asset transformations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.