Digital Product UX Designer

📍 Job Overview

Job Title: Digital Product UX Designer

Company: Computer Task Group, Inc (CTG)

Location: Morrisville, North Carolina, United States

Job Type: CONTRACTOR

Category: Product Design / User Experience (UX)

Date Posted: 2026-08-24

Experience Level: Mid-Level (5-7 years)

Remote Status: On-site

🚀 Role Summary

• Design intuitive and visually appealing digital product experiences by translating complex requirements and user insights into actionable design solutions.

• Collaborate closely with cross-functional teams including product managers, researchers, engineers, and fellow designers throughout the entire product development lifecycle.

• Leverage advanced design tools and actively incorporate AI-assisted design techniques to accelerate ideation, prototyping, and enhance overall design quality and efficiency.

• Contribute to and evolve an established design system by creating and maintaining reusable components and patterns, ensuring consistency and scalability across digital products.

📝 Enhancement Note: While the job title is "Digital Product UX Designer," the responsibilities and qualifications strongly indicate a role that blends UX strategy with significant UI/visual design execution, particularly in the context of enterprise applications and AI-driven features. The emphasis on "craft," "visual detail," and "high-fidelity UI design" suggests a designer who can see a project through from concept to detailed specification. The mention of AI as both a design medium and a productivity tool is a critical differentiator for this role.

📈 Primary Responsibilities

• Collaborate with product managers, researchers, and business stakeholders to deeply understand user needs, business objectives, and detailed product requirements.

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity user interface (UI) designs that effectively communicate design intent and user journeys.

• Craft visually compelling interfaces with meticulous attention to layout, typography, spacing, visual hierarchy, interaction design principles, and adherence to accessibility standards (WCAG).

• Design and integrate AI-powered and AI-assisted experiences that aim to simplify complex workflows, enhance user productivity, and deliver impactful outcomes.

• Actively utilize AI-powered design tools and methodologies to accelerate the ideation process, rapidly explore design concepts, and improve overall design execution efficiency.

• Present design concepts, prototypes, and detailed design rationale to stakeholders, effectively gathering feedback and iterating on solutions to achieve optimal user experience.

• Apply existing design system components and patterns while proactively identifying opportunities to create new, reusable components and patterns to support product growth and consistency.

• Produce detailed design specifications and meticulously collaborate with engineering teams to ensure accurate and high-quality implementation of designed interfaces.

• Participate in and apply learnings from usability testing, beta testing, and post-launch analysis to continuously refine and enhance the user experience of digital products.

• Foster effective collaboration within cross-functional Agile product teams, ensuring seamless integration of design throughout the agile development process.

📝 Enhancement Note: The responsibilities highlight a full-stack design role, encompassing user research synthesis, conceptualization, detailed UI design, prototyping, and close collaboration with engineering. The emphasis on AI integration and design system contribution are key areas of focus.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field; equivalent practical experience will also be considered.

Experience: Approximately 5–7 years of professional experience designing digital products or enterprise applications, with a proven track record of delivering intuitive and visually polished user experiences.

Required Skills:

• Strong portfolio demonstrating exceptional product design, interaction design, visual design, and user interface craftsmanship across digital products or enterprise applications.

• Solid understanding of UX fundamentals, including proficiency in creating detailed user flows, wireframes, and user-centered interaction designs.

• Exceptional visual design skills with a keen eye for modern aesthetics, clean interfaces, intuitive layouts, and a passion for detail.

• Expertise in Figma and proficiency with other modern design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision).

• Experience working with and contributing to established design systems, including creating and maintaining reusable components and patterns.

• Familiarity with designing AI-enabled user experiences and a demonstrated enthusiasm for leveraging AI tools to enhance design processes and product functionality.

• Experience applying usability testing methodologies to validate and iteratively refine designs based on user feedback.

• Excellent communication, presentation, and interpersonal skills, with the ability to clearly articulate design decisions and rationale to diverse audiences.

• Proven ability to work effectively within cross-functional Agile product teams, adapting to agile workflows and contributing collaboratively. Preferred Skills:

• Experience with accessibility best practices and designing for inclusivity (e.g., WCAG compliance).

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better understand technical constraints and possibilities.

• Experience in enterprise software design or complex workflow applications.

• Proactive approach to identifying design challenges and proposing innovative solutions.

📝 Enhancement Note: The required skills are specific and directly map to the responsibilities. The emphasis on Figma, AI, and design systems are critical keywords. The "equivalent practical experience" clause is important for candidates who may not have a traditional degree but possess the necessary skills and portfolio.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies that demonstrate your end-to-end product design process, from problem definition to final solution.

• For each case study, clearly articulate the user problem, your role, the design process undertaken (research, ideation, wireframing, prototyping, UI design), key design decisions, and the final outcome.

• Specifically highlight examples of designing complex workflows, AI-assisted features, or contributions to a design system.

• Include visual examples of user flows, wireframes, high-fidelity UI mockups, and interactive prototypes.

• Quantify impact or outcomes where possible, using metrics or qualitative feedback to demonstrate the effectiveness of your design solutions. Process Documentation:

• Candidates are expected to articulate their design process clearly, demonstrating an understanding of user-centered design methodologies.

• The portfolio should illustrate how you translate requirements into tangible design artifacts and how you iterate based on feedback and testing.

• Evidence of collaboration with engineering and product teams, including documentation of design handoff processes and problem-solving during implementation, is highly valued.

• Demonstrate experience in contributing to or utilizing design systems, showing how you ensure consistency and scalability.

📝 Enhancement Note: For a UX/Product Designer role, the portfolio is paramount. This section details what recruiters and hiring managers will be looking for, emphasizing process, AI integration, design systems, and demonstrable impact.

💵 Compensation & Benefits

Salary Range: $80,000 - $110,000 per year (Estimated)

This estimated salary range is based on industry benchmarks for a Digital Product UX Designer with 5-7 years of experience in the Morrisville, North Carolina area. Factors such as specific skills, interview performance, and the contract duration may influence the final offer.

Benefits:

• Competitive hourly rate as a contractor.

• Opportunity to work on innovative digital products with a focus on AI.

• Exposure to a large client organization and diverse projects.

• Potential for contract extension based on performance and client needs.

• Access to CTG's contractor benefits package (details typically provided upon offer, may include health insurance, paid time off, retirement plans, etc.).

Working Hours: Standard full-time hours, approximately 40 hours per week. The contract duration is 7 months, with potential for extension.

📝 Enhancement Note: As a contractor role, benefits are often less comprehensive than full-time employment. The salary range is an estimate for the Morrisville, NC area for this experience level, acknowledging that contractor rates can vary significantly.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services and Staffing. CTG, a Cegeka company, operates within the IT and business solutions sector, focusing on digital transformation and IT consulting.

Company Size: CTG is a large organization with over 9,000 team members globally, operating in over 15 countries. This indicates a structured environment with established processes and a broad client base.

Founded: CTG has over 60 years of experience, highlighting stability and deep industry knowledge.

Team Structure:

• The role operates within a cross-functional Agile product team, suggesting a collaborative and iterative team structure.

• Designers work alongside Product Managers, Researchers, and Engineers, fostering close partnerships to achieve product goals.

• Contribution to a central design system implies interaction with a broader design community or a dedicated design operations function within the client organization. Methodology:

• Agile development methodologies are standard, requiring designers to be adaptable and responsive to change.

• A strong emphasis is placed on user-centered design principles, driving decisions based on user needs and insights.

• The integration of AI as a design medium and productivity tool suggests a forward-thinking approach to design practices.

Company Website: https://www.ctg.com/

📝 Enhancement Note: Understanding CTG's role as a service provider and Cegeka's parent company provides context on the scale and global reach. The emphasis on Agile and user-centered design is typical for tech-focused client engagements.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level to senior-mid-level (5-7 years experience), requiring a strong foundation in UX and UI design with the ability to work independently and contribute strategically. It's a hands-on design role focused on execution and collaboration.

Reporting Structure: The designer will likely report to a Design Lead or Manager within the client's product development team, while collaborating closely with Product Managers and Engineering leads. As a contractor through CTG, there may also be a CTG account manager or recruiter overseeing the contract.

Operations Impact: The designer's work directly impacts the usability, desirability, and effectiveness of digital products. By crafting intuitive and impactful user experiences, they contribute to user adoption, customer satisfaction, and ultimately, the achievement of business objectives for the client. The focus on AI-assisted experiences suggests a role in driving innovation and efficiency gains for end-users.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-assisted design, advanced prototyping, or specific UI/UX patterns relevant to enterprise applications.

• Design System Contribution: Take on more responsibility for evolving and governing the design system, potentially leading to design operations roles.

• Cross-Functional Leadership: Develop stronger leadership and mentorship skills by guiding junior designers or taking ownership of larger design initiatives.

• Contract Extension/Full-Time Conversion: Successful performance may lead to contract extensions or opportunities for full-time roles within the client organization or CTG.

📝 Enhancement Note: This contract role offers significant opportunities for skill enhancement in modern design practices, particularly AI integration and design systems, which are highly valued in the current market.

🌐 Work Environment

Office Type: On-site role in Morrisville, NC. This suggests a traditional office setting where in-person collaboration is expected.

Office Location(s): Morrisville, North Carolina, 27560. This area is part of the Research Triangle Park (RTP) region, known for its technology and innovation hub.

Workspace Context:

• Expect a collaborative office environment where designers work closely with product managers, engineers, and other team members.

• Access to standard office technology and potentially specialized design software/hardware provided by the client.

• Opportunities for direct mentorship and knowledge sharing with experienced designers and cross-functional colleagues.

• A dynamic, fast-paced environment common in technology product development, especially within Agile teams.

Work Schedule: Approximately 40 hours per week, with a 7-month contract duration. The on-site nature implies adherence to typical business hours, though flexibility might be available depending on team norms and project demands.

📝 Enhancement Note: The on-site requirement is critical for candidates. The location in RTP suggests a tech-centric environment with potential for networking and professional development within the local tech community.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter screening to assess basic qualifications, experience, and interest in the role and CTG.

• Portfolio Review: A critical step where your portfolio will be reviewed for design craft, process, and relevant experience. Be prepared to walk through 1-2 detailed case studies.

• Hiring Manager/Team Interview: In-depth discussion with the hiring manager and potentially other designers or product team members. This will focus on your design approach, problem-solving skills, collaboration style, and experience with Figma, AI, and design systems.

• Technical/Design Challenge (Potentially): You might be asked to complete a small design exercise or discuss how you would approach a specific design problem.

• Final Interview/Offer: Could involve a final discussion with senior stakeholders or HR for offer negotiation.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your skills relevant to this role: UX fundamentals, UI/visual design excellence, AI integration experience, and design system work.

• Tell a Story: For each case study, clearly outline the problem, your specific contributions, the process, key decisions, and the outcome/impact. Use visuals effectively.

• Highlight AI and Design Systems: Explicitly call out any projects where you used AI tools or contributed to/utilized a design system. Explain the benefits and challenges.

• Demonstrate Process: Show your thinking – from initial sketches and user flows to high-fidelity mockups and prototypes. Explain why you made certain design choices.

• Be Ready to Discuss: Prepare to answer questions about your design rationale, how you handle feedback, your collaboration style, and your experience with Figma.

Challenge Preparation:

• If a design challenge is given, focus on understanding the problem thoroughly.

• Think aloud and articulate your process, even if you don't reach a perfect solution.

• Prioritize core UX principles and demonstrate your ability to use Figma effectively.

• Consider how AI could be leveraged in the solution, as per the job description.

📝 Enhancement Note: The portfolio is the most crucial element for this role. Candidates must be prepared to thoroughly explain their work, process, and specific contributions, especially concerning AI and design systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory expertise. This will be the primary tool for wireframing, UI design, prototyping, and collaboration.

• Modern Design & Prototyping Tools: Proficiency is expected, with Figma being the primary focus. This may include tools like Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Principle, etc.

Analytics & Reporting:

• Familiarity with how design impacts user analytics and reporting tools (e.g., Google Analytics, Mixpanel, Amplitude) is beneficial for understanding user behavior post-launch. CRM & Automation:

• While not directly a CRM role, understanding how design integrates with user journeys and potentially automated workflows within a CRM context can be advantageous. AI & Emerging Tools:

• Experience with AI-powered design tools for ideation, content generation, prototyping, or workflow acceleration. Examples could include tools integrated into Figma, AI assistants for design, or specialized AI design platforms.

📝 Enhancement Note: Figma is explicitly called out as a required skill. The emphasis on AI tools is a key differentiator and should be highlighted if candidates have relevant experience.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.

• Design Craftsmanship: A passion for creating high-quality, visually polished, and intuitive interfaces with meticulous attention to detail.

• Collaboration & Communication: Valuing teamwork, open feedback, and clear articulation of design ideas and rationale.

• Innovation & Efficiency: Embracing new technologies like AI to enhance both the design process and the end-user experience, striving for impactful solutions.

• Continuous Improvement: A proactive approach to learning, iterating on designs, and contributing to the evolution of design systems and processes.

Collaboration Style:

• Cross-functional Integration: Working seamlessly within Agile teams, fostering strong relationships with Product Managers, Engineers, and Researchers.

• Iterative Design: Embracing feedback loops and rapid iteration to refine designs based on testing and stakeholder input.

• Design System Advocacy: Championing the use and evolution of the design system to ensure consistency and efficiency across products.

• Open Dialogue: Encouraging constructive critique and knowledge sharing among designers and the broader product team.

📝 Enhancement Note: The values and collaboration style described align with modern product development environments, emphasizing collaboration, user focus, and embracing new technologies like AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively integrating diverse requirements from business stakeholders, product managers, and engineering while maintaining a strong user focus.

• AI Integration Complexity: Designing AI-assisted experiences that are truly intuitive and beneficial, rather than adding complexity or confusion for users.

• Design System Evolution: Contributing to a design system while ensuring it remains flexible enough to accommodate new product features and innovation.

• Fast-Paced Environment: Adapting to the demands of Agile development and potentially tight deadlines inherent in a contract role.

Learning & Development Opportunities:

• AI Design Specialization: Gaining hands-on experience and deepening expertise in designing with and for AI technologies.

• Design System Mastery: Contributing to a large-scale design system, learning best practices for componentization, documentation, and governance.

• Cross-functional Exposure: Working closely with engineering and product management, enhancing understanding of the broader product development ecosystem.

• Industry Exposure: Gaining experience with a large client and CTG, expanding professional network and understanding of IT services and consulting.

📝 Enhancement Note: The challenges and growth opportunities are framed to appeal to ambitious designers looking to expand their skill set in cutting-edge areas like AI and design systems.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing an AI-assisted feature. How do you ensure it's intuitive and adds value?" (Focus on your approach to translating AI capabilities into user-friendly experiences, including research and testing.)

• "Walk me through a case study from your portfolio that demonstrates your UX and UI design skills. What was the problem, your role, your process, and the outcome?" (Be prepared to dive deep into your thinking and decisions.)

• "How do you approach working with a design system? What are the benefits and challenges of using and contributing to one?" (Highlight your understanding of consistency, scalability, and your experience with creating/maintaining components.)

• "How do you balance user needs with business objectives and technical constraints in your designs?" (Showcase your ability to find pragmatic solutions.) Company & Culture Questions:

• "What interests you about this specific Digital Product UX Designer role at CTG/our client?" (Research CTG and the client's industry if possible. Emphasize your excitement for AI and design systems.)

• "How do you approach collaboration within an Agile team? Describe a time you worked effectively with engineers or product managers." (Provide specific examples of your teamwork and communication.)

• "What are your thoughts on the future of AI in design?" (Demonstrate your forward-thinking perspective and enthusiasm for AI's role.) Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio logically, perhaps with a summary page and then detailed case studies.

• Visual Storytelling: Use clear visuals (wireframes, mockups, prototypes) to support your narrative. Ensure high-fidelity mockups are polished and representative of your best work.

• Quantify Impact: Where possible, use metrics or qualitative feedback to demonstrate the success of your designs. If direct metrics aren't available, discuss anticipated impact or learnings.

• Practice Your Pitch: Rehearse walking through your case studies concisely, highlighting your contributions and design rationale. Aim for clarity and confidence.

• Tailor to the Role: Emphasize aspects of your work that align with the job description – AI experience, design system contributions, enterprise application design, and Figma proficiency.

📝 Enhancement Note: This section provides concrete examples of questions and preparation strategies tailored to the specific requirements of this Digital Product UX Designer role, especially its focus on AI and design systems.

📌 Application Steps

To apply for this Digital Product UX Designer position:

• Submit your application through the provided link on careers.ctg.com.

• Portfolio Customization: Ensure your portfolio prominently features case studies that highlight your UX/UI design process, your proficiency with Figma, any experience with AI-assisted design, and contributions to design systems.

• Resume Optimization: Tailor your resume to emphasize the 5-7 years of experience, specific skills like Figma, AI design, and successful product design projects. Use keywords from the job description naturally.

• Prepare for Portfolio Walkthrough: Practice presenting 1-2 key case studies from your portfolio, focusing on your process, decision-making, and the impact of your work. Be ready to discuss your experience with AI and design systems.

• Company Research: Familiarize yourself with CTG and its parent company, Cegeka. If possible, try to gather information about the client or the industry they serve to better tailor your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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