Digital Product Designer, Wealth Mobile - Tangerine

📍 Job Overview

Job Title: Digital Product Designer, Wealth Mobile - Tangerine

Company: Scotiabank (Tangerine)

Location: Toronto, ON, Canada

Job Type: Full-Time

Category: Digital Product Design / UX/UI Design (Fintech)

Date Posted: June 1, 2026

Experience Level: 5+ Years

Remote Status: On-site

🚀 Role Summary

• Spearhead the mobile-first design of intuitive and elegant digital wealth experiences, from initial concept through to execution and iteration.

• Translate complex financial and investment product offerings into clear, accessible, and user-friendly digital interfaces.

• Act as a key collaborator within empowered, cross-functional teams, bridging the gap between product strategy, user needs, and technical implementation.

• Champion user-centered design principles, ensuring robust research, usability testing, and accessibility standards are integrated throughout the design lifecycle.

• Contribute to and leverage a scalable design system to ensure consistency, efficiency, and a high-quality user experience across Tangerine's digital wealth products.

📝 Enhancement Note: This role is within Tangerine, a digital-first subsidiary of Scotiabank, indicating a focus on agile development, innovation, and a strong emphasis on user experience within the fintech space. The "Wealth Mobile" designation signifies a specialization in designing for financial investment products accessed via mobile devices. The "5+ years" experience level suggests the need for a seasoned designer capable of leading design efforts and mentoring others.

📈 Primary Responsibilities

• Lead the end-to-end design process for mobile-first digital wealth experiences, including user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Conduct and/or collaborate on user research, usability testing, and analysis to gather insights that inform design decisions and identify areas for improvement.

• Map comprehensive customer journeys for investment product interactions, pinpointing friction points and opportunities to enhance client outcomes.

• Translate complex financial concepts and investment product features into simple, intuitive, and accessible user interfaces.

• Collaborate closely with Product Owners, Engineers, UX Researchers, Content Designers, and other stakeholders to define product vision, strategy, and execution.

• Apply and contribute to a mature design system, ensuring consistency in UI patterns, components, and brand guidelines across the wealth mobile platform.

• Advocate for and implement accessibility standards (WCAG) and inclusive design principles in all design outputs.

• Present design rationale, decisions, and outcomes clearly and persuasively to cross-functional teams and leadership.

• Participate in early-stage discovery and innovation initiatives to explore new concepts and opportunities within the digital wealth space.

• Continuously iterate on designs based on user feedback, data analytics, and evolving business requirements.

📝 Enhancement Note: The responsibilities emphasize a holistic approach to product design, covering research, ideation, execution, and iteration. The focus on "end-to-end experience ownership" and "user outcomes" highlights a mature product development environment. The explicit mention of "investment products" and "digital wealth" necessitates a deep understanding of financial services user needs and regulatory considerations.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design (e.g., Graphic Design, Interaction Design, HCI), Systems Engineering, Humanities, or a related field.

Experience:

• A minimum of 5 years of professional experience in designing responsive web and native mobile software applications.

• Previous experience within the investment or broader financial services industry is strongly preferred.

Required Skills:

• User Experience (UX) Design: Deep understanding of UX principles, user flows, wireframing, and information architecture.

• Interaction Design: Expertise in designing intuitive and engaging user interactions for mobile applications.

• Visual Design & UI Craft: Strong aesthetic sensibility, attention to detail, and ability to create polished, high-fidelity interfaces.

• Prototyping: Proficiency in creating interactive prototypes using tools like Figma, Sketch, or Adobe XD to convey design concepts and test usability.

• User Research & Testing: Experience planning, conducting, and synthesizing user research, interviews, and usability testing sessions.

• Design Systems: Ability to work within and contribute to existing design systems, understanding component libraries, style guides, and pattern consistency.

• Mobile-First Design: Expertise in designing for mobile platforms (iOS and Android), understanding platform-specific conventions and best practices.

• Figma Proficiency: Advanced skills in Figma for design, prototyping, and collaboration.

Preferred Skills:

• Financial Services/Investment Domain Knowledge: Familiarity with investment products, trading platforms, financial advisory services, and relevant user needs.

• Accessibility (WCAG): In-depth knowledge of accessibility standards and best practices for digital products.

• Inclusive Design: Experience designing for diverse user groups and ensuring equitable experiences.

• Customer Journey Mapping: Skill in creating and utilizing customer journey maps to identify pain points and opportunities.

• Data Analysis for Design: Ability to interpret user data and analytics to inform design iterations.

• Content Design Collaboration: Experience working with content designers to ensure clear and effective communication within the UI.

• Agile/Scrum Methodologies: Familiarity with working in agile development environments.

📝 Enhancement Note: The requirement for "5+ years" and specific tool proficiency (Figma) indicates a mid-to-senior level role. The preference for investment experience is critical for candidates to highlight. The emphasis on design systems and mobile-first design aligns with modern digital product development practices in fintech.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 5 years of professional product design work, with a strong emphasis on mobile-first applications.

• Detailed case studies demonstrating end-to-end design ownership, from problem definition and user research through to solution design, prototyping, and post-launch iteration.

• Examples of complex user flows and interaction designs, particularly those involving financial products or data-intensive applications.

• Visual examples of high-fidelity mockups and UI designs, highlighting aesthetic quality, usability, and adherence to design principles.

• Demonstrations of how design decisions were informed by user research, data, and business objectives.

Process Documentation:

• Case studies should clearly articulate the design process followed, including discovery methods, ideation techniques, user testing approaches, and iteration cycles.

• Showcase how you translated business requirements and technical constraints into user-centered design solutions.

• Illustrate the collaborative process with product managers, engineers, and other stakeholders throughout the design lifecycle.

• Include examples of how accessibility and inclusive design principles were integrated into the process.

📝 Enhancement Note: A strong portfolio is paramount for design roles. The emphasis here is on demonstrating a comprehensive understanding of the design process, user-centricity, and the ability to deliver polished, functional mobile experiences, especially within a regulated industry like finance. Case studies should clearly articulate the "why" behind design decisions.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Benefits package.

• Pension plan participation (for permanent employees).

• Wellbeing Programs designed to support employee health and mental wellness.

• Financial Goal Support initiatives.

• Access to extensive online and in-person Learning & Development opportunities.

• Opportunities for career advancement within Tangerine and Scotiabank.

Working Hours:

• Standard full-time working hours, typically 40 hours per week.

• While the role is on-site, there may be flexibility in daily start/end times, subject to team coordination and business needs.

• Occasional overtime may be required to meet project deadlines.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for this role in the Toronto market. Specific benefits like "Pension" and "Financial Goal Support" are mentioned, aligning with standard corporate offerings in large financial institutions. The "on-site" designation is confirmed, with potential for some schedule flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Banking / Fintech (a subsidiary of Scotiabank)

Company Size: Tangerine operates as a distinct digital bank under the Scotiabank umbrella, with Scotiabank itself being a large, global financial institution. Tangerine's specific employee count is not provided, but it functions as a significant player in the Canadian digital banking landscape.

Founded: Tangerine was founded in 1997 (originally as ING Direct Canada) and acquired by Scotiabank in 2012.

Team Structure:

• The Digital Product Designer will report to the Design Lead, Digital Wealth.

• They will be part of an empowered, cross-functional team that includes Product Managers, Developers, UX Researchers, Content Designers, and other specialists.

• This structure emphasizes agile methodologies, direct collaboration, and shared ownership of product outcomes.

Methodology:

• Customer-Obsession & Insight-Driven: Decisions are grounded in user research, data, and evidence.

• Discovery & Problem Framing: Emphasis on understanding the problem space before jumping to solutions.

• Empowered Cross-Functional Teams: Autonomous teams with end-to-end responsibility.

• End-to-End Experience Ownership: Focus on the entire user journey, not just isolated features.

• Outcome-Oriented: Success is measured by user outcomes and experience quality, not just output.

• Rapid Iteration & Continuous Learning: Embracing experimentation, learning loops, and iterative development.

• Transparency & Experimentation: Open communication and a willingness to test new ideas.

Company Website: https://www.tangerine.ca/ and https://www.scotiabank.com/

📝 Enhancement Note: Tangerine's culture is positioned as innovative, agile, and client-focused, contrasting with potentially more traditional banking environments. The "empowered, cross-functional team" model is a hallmark of modern tech and product development. As part of Scotiabank, there's a blend of startup agility with the stability and resources of a large financial institution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Digital Product Designer. It requires significant autonomy, design leadership within the team, and the ability to influence product strategy. The "5+ years" experience requirement points to an individual expected to operate with minimal supervision and potentially mentor junior designers.

Reporting Structure: The designer reports to a Design Lead, indicating a clear hierarchy within the design function, but operates within a cross-functional team where collaboration and influence are key. This structure allows for both specialized design guidance and broad product team integration.

Operations Impact: The Digital Product Designer's work directly impacts the user experience of Tangerine's wealth mobile platform. By creating intuitive, accessible, and desirable experiences, they contribute to client acquisition, retention, engagement with investment products, and ultimately, the revenue and success of Tangerine's wealth division. They are instrumental in translating business goals into tangible, user-friendly digital products.

Growth Opportunities:

• Design Specialization: Deepen expertise in mobile UX/UI design, fintech product design, or design system contribution.

• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and potentially move into a Senior Designer or Design Lead role.

• Cross-Functional Exposure: Gain experience across different product areas within Tangerine or Scotiabank.

• Skill Advancement: Access to extensive learning resources (online courses, workshops, conferences) to develop new skills in areas like user research, accessibility, or emerging design technologies.

• Product Strategy Influence: Grow from executing designs to actively shaping product strategy and roadmap through design insights and advocacy.

📝 Enhancement Note: The growth trajectory emphasizes both deepening design craft and expanding into leadership and strategic influence. The connection to Scotiabank provides a broader career landscape, offering potential for diverse roles within a large financial institution.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a requirement to work from a physical Tangerine/Scotiabank office location in Toronto. This suggests a traditional office environment that facilitates in-person collaboration.

Office Location(s): Toronto, Ontario, Canada. Specific office address details are not provided but would be typical for a major metropolitan area like Toronto.

Workspace Context:

• Collaborative Environment: The emphasis on cross-functional teams and in-person work suggests a dynamic workspace designed for collaboration, brainstorming, and rapid iteration.

• Technology & Tools: Access to industry-standard design software (Figma), collaboration tools, and potentially dedicated workstations or shared design labs.

• Team Interaction: Frequent opportunities for direct interaction with product managers, engineers, researchers, and fellow designers through stand-ups, design critiques, and workshops.

• Innovation Hub: As part of Tangerine's digital banking operations, the environment is likely geared towards innovation, experimentation, and fast-paced development.

Work Schedule:

• Primarily standard business hours (e.g., 9:00 AM to 5:00 PM EST), Monday to Friday.

• The on-site nature allows for spontaneous collaboration and team alignment, crucial for agile workflows.

• Occasional flexibility may be available, but the core expectation is presence during business hours for team integration.

📝 Enhancement Note: The "On-site" requirement is a key differentiator. Candidates should be prepared for a traditional office setting that prioritizes face-to-face collaboration, which can be beneficial for design sprints and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and fit.

• Portfolio Presentation & Discussion: A session where you present 2-3 key case studies from your portfolio, explaining your process, decisions, and outcomes. This is often followed by in-depth Q&A.

• Design Challenge/Exercise: Potentially a take-home assignment or an in-person/virtual workshop exercise simulating a real-world design problem. This assesses your problem-solving skills, design thinking, and ability to work under constraints.

• Cross-Functional Team Interviews: Meetings with Product Managers, Engineers, and potentially other designers to evaluate collaboration skills, communication style, and technical understanding.

• Hiring Manager Interview: A final discussion with the Design Lead or another senior leader to assess overall fit, career aspirations, and alignment with team values.

Portfolio Review Tips:

• Curate Selectively: Choose 2-4 projects that best showcase your skills relevant to mobile-first fintech design, user-centered processes, and problem-solving.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges encountered, your design decisions with rationale, and the measurable outcomes.

• Highlight Impact: Quantify results whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Showcase Process: Include wireframes, user flows, research insights, and prototypes to illustrate your thought process.

• Mobile & Wealth Focus: Prioritize projects related to mobile applications and, ideally, financial services or complex data products.

• Design System Awareness: If applicable, demonstrate how you've worked with or contributed to design systems.

• Be Prepared for Deep Dives: Expect questions about your specific contributions, decision-making rationale, and how you handled trade-offs.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly read and understand the brief. Ask clarifying questions if possible.

• Embrace Constraints: Recognize that design challenges often have time or information limitations. Demonstrate how you make decisions and progress effectively.

• Focus on Process: Clearly articulate your approach, even if you don't reach a "perfect" final solution. Show your thinking.

• Consider User Needs: Always tie your design decisions back to user problems and needs.

• Think Mobile-First: Apply mobile design principles and best practices.

• Presentation Skills: Be ready to clearly and concisely present your approach and solution, justifying your choices.

📝 Enhancement Note: The interview process emphasizes practical application of design skills through portfolio review and potentially a design challenge. Candidates should be prepared to articulate their design process, rationale, and impact, particularly in the context of mobile finance products.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Advanced proficiency is expected.

• Sketch: May be used as an alternative or complementary tool.

• Adobe Creative Suite: Potentially used for asset creation or advanced graphic work (e.g., Photoshop, Illustrator).

• Prototyping Tools: Alternatives like Axure, Proto.io, or InVision may be relevant for specific prototyping needs.

Analytics & Reporting:

• While not a direct design tool, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel) and how to interpret user behavior data is beneficial for informing design decisions.

CRM & Automation:

• Not typically a primary tool for product designers, but an understanding of how CRM systems (like Salesforce) and marketing automation tools impact the customer journey can provide valuable context.

📝 Enhancement Note: Figma is explicitly called out as the primary tool. Designers should be prepared to demonstrate advanced skills in Figma, including its collaborative features, prototyping capabilities, and potentially component libraries. Familiarity with data analytics tools is a plus for data-informed design.

👥 Team Culture & Values

Operations Values:

• Client-Obsession: A deep commitment to understanding and serving the needs of Tangerine's customers.

• Innovation & Bold Thinking: Encouraging new ideas, challenging the status quo, and embracing technological advancements.

• Agility & Speed: Operating with a sense of urgency and adaptability to respond quickly to market changes and customer needs.

• Collaboration: Working effectively across diverse teams to achieve shared goals.

• Integrity & Inclusion: Upholding ethical standards and valuing diverse perspectives and contributions.

• Fearless Ambition: Pursuing ambitious goals and taking calculated risks to drive success.

Collaboration Style:

• Empowered & Autonomous: Teams are designed to make decisions and move forward with a high degree of independence.

• Cross-Functional Integration: Close working relationships with product management, engineering, research, and content design are essential.

• Open Communication: Transparency in decision-making, feedback, and progress.

• Design Critiques: Regular sessions for sharing work, receiving constructive feedback, and refining designs collaboratively.

• Data-Informed Dialogue: Discussions are often grounded in user research findings and performance metrics.

📝 Enhancement Note: Tangerine's values emphasize a modern, dynamic, and customer-centric approach. The culture encourages proactive contribution and collaboration, aligning with agile product development principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Financial Products: Simplifying intricate investment products and processes into intuitive user experiences for a broad audience.

• Balancing Innovation with Regulation: Designing cutting-edge experiences within the highly regulated financial services industry.

• Mobile-First Design Complexity: Ensuring a seamless and feature-rich experience on smaller screens while managing diverse user needs and device capabilities.

• Design System Evolution: Contributing to and maintaining a robust design system that scales effectively while allowing for creative design solutions.

• Cross-Functional Alignment: Navigating differing priorities and perspectives among product, engineering, and business stakeholders.

Learning & Development Opportunities:

• Advanced Design Skills: Access to training on new design tools, techniques, and methodologies.

• Fintech Industry Insights: Opportunities to deepen understanding of financial products, market trends, and regulatory landscapes.

• Design Leadership: Mentorship and training programs focused on leading design projects, mentoring junior designers, and influencing product strategy.

• Cross-Disciplinary Learning: Exposure to areas like product management, agile development, and user research methodologies.

• Industry Conferences & Certifications: Support for attending relevant design and fintech conferences or pursuing professional certifications.

📝 Enhancement Note: The challenges highlight the unique complexities of designing for fintech, particularly in wealth management. The growth opportunities focus on both deepening design expertise and expanding into leadership and strategic roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex financial product or process for a mobile user. What was your approach, and what was the outcome?" (Focus on problem framing, user research, design rationale, and impact.)

• "How do you approach designing for accessibility and inclusive user experiences, especially in a regulated industry like finance?" (Highlight your understanding of WCAG, inclusive design principles, and how you integrate them.)

• "Walk us through a mobile-first design project from your portfolio. What was the business goal, who were the users, what was your process, and what challenges did you overcome?" (Be ready to present 2-3 key case studies with detail.)

• "How do you collaborate with engineers and product managers to ensure your designs are feasible and meet business objectives?" (Emphasize communication, negotiation, and iterative feedback loops.)

Company & Culture Questions:

• "What interests you about Tangerine and our approach to digital banking?" (Research Tangerine's mission, values, and recent initiatives.)

• "How do you align with our values of client-obsession, innovation, and agility?" (Provide specific examples from your experience.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear arc: Problem -> Your Role -> Process -> Solution -> Outcome.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your points. Explain why you made certain design decisions.

• Quantify Impact: Use metrics to demonstrate the success of your designs whenever possible.

• Highlight Your Contribution: Be clear about your specific role and responsibilities, especially in team projects.

• Practice Your Pitch: Rehearse your presentation to ensure it flows well, stays within time limits, and clearly communicates your expertise.

• Prepare for Q&A: Anticipate questions about your process, decisions, and alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong grasp of mobile-first UX/UI design, a user-centric approach, experience with financial products (or the ability to learn quickly), and strong collaborative skills. A well-prepared portfolio presentation is critical.

📌 Application Steps

To apply for this Digital Product Designer position:

• Submit your application through the Scotiabank jobs portal via the provided URL.

• Portfolio Customization: Ensure your resume highlights your 5+ years of experience in digital product design and your proficiency with Figma. Tailor your portfolio to showcase relevant mobile-first projects, ideally within fintech or complex data applications.

• Resume Optimization: Use keywords from the job description such as "User Experience," "Interaction Design," "Mobile-First," "Figma," "Design Systems," and "Fintech." Clearly articulate achievements and quantifiable results.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your process, decision-making, and the impact of your designs. Be ready to discuss your experience with user research, accessibility, and collaborative work.

• Company Research: Familiarize yourself with Tangerine's brand, mission, products, and recent news. Understand their commitment to digital innovation and client-obsession.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.