Digital Product Designer

📍 Job Overview

Job Title: Digital Product Designer

Company: Vestas

Location: Leça do Balio, Portugal

Job Type: Full-time

Category: Product Design / Digital Solutions

Date Posted: 2026-08-07

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design intuitive and efficient customer service experiences within Vestas' digital ecosystem, focusing on self-service solutions for external customers and internal users.

• Collaborate within a cross-functional product trio (Product Manager, Lead Engineer) to deliver solutions that balance user needs, technical constraints, and business objectives in a B2B context.

• Translate user insights, behavioral data, and product metrics into clear, actionable design outcomes for complex, business-critical digital solutions.

• Build, maintain, and quality assure UI components in Figma, ensuring consistency and adherence to shared design principles and component libraries.

• Drive design efforts aligned with Customer Service Management product goals and measurable outcomes within a product-led operating model.

📝 Enhancement Note: This role is positioned within the "Digital Customer Channels Product Design" team, indicating a strong focus on user-facing digital platforms and self-service capabilities. The emphasis on a "product-led organization" and "product trio" setup suggests an agile, iterative development environment where designers are deeply integrated into the product lifecycle. The mention of "Customer Service Management" and "B2B context" highlights the need for designing solutions that cater to complex business needs and professional user workflows, rather than typical consumer applications.

📈 Primary Responsibilities

• Design user-centric digital experiences for self-service customer portals and internal support tools, ensuring seamless navigation and efficient task completion.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights that inform design decisions and validate solutions.

• Develop wireframes, user flows, mockups, and interactive prototypes in Figma to effectively communicate design concepts and solutions to stakeholders.

• Create and maintain a robust UI component library in Figma, ensuring design consistency, scalability, and adherence to established design principles and brand guidelines.

• Collaborate closely with Product Managers to understand business objectives and translate them into user-centered design strategies and product roadmaps.

• Partner with Lead Engineers to ensure the technical feasibility of designs and to provide clear design specifications for development.

• Analyze product metrics and behavioral data (e.g., using Amplitude) to identify areas for improvement and to measure the impact of design changes.

• Work with the OKR (Objectives and Key Results) framework to align design efforts with strategic product goals and contribute to measurable outcomes.

• Participate actively in design critiques and provide constructive feedback to peers to foster continuous improvement within the design team.

• Ensure design solutions are scalable and adaptable to future product enhancements and evolving customer needs within the digital ecosystem.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design, from user research and ideation to detailed UI component creation. The integration of product metrics and OKRs highlights a data-driven design philosophy, where design decisions are validated by performance data and aligned with strategic business objectives. The requirement to maintain UI components in Figma points towards a need for establishing and upholding design system standards.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience:

• 3+ years of progressive experience in Product Design, UX Design, or UX Research roles.

• Proven track record of designing and delivering SaaS or complex B2B digital solutions.

• Experience working within agile, cross-functional product teams, ideally in a "product trio" setup. Required Skills:

• Product Design: Comprehensive understanding of user-centered design principles, interaction design, and information architecture.

• UX Research: Proficiency in conducting various research methodologies (interviews, usability testing, surveys) to gather actionable user insights.

• Figma Proficiency: Advanced skills in Figma, including creating, managing, and maintaining component libraries and design systems.

• B2B/SaaS Design: Demonstrated experience designing for complex business-to-business applications and Software-as-a-Service platforms.

• Data Analysis: Experience working with product metrics and behavioral data tools (e.g., Amplitude) to inform design decisions.

• OKR Framework: Familiarity with and experience applying the OKR framework to align design efforts with product goals.

• English Fluency: Excellent written and spoken English communication skills.

Preferred Skills:

• Experience with other design and prototyping tools.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience in the energy sector or with sustainability-focused products.

• Familiarity with design thinking methodologies and agile development processes.

• Experience with accessibility standards (WCAG).

📝 Enhancement Note: The qualifications point to a mid-level designer who can operate autonomously within a team structure. The emphasis on Figma, B2B/SaaS, and data analytics (Amplitude, OKRs) suggests a need for practical, outcome-oriented design skills rather than purely conceptual design work. Fluency in English is critical for effective collaboration in a global organization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of end-to-end product design processes, from problem identification and user research to final design solutions and their impact.

• Case studies showcasing the design of complex B2B or SaaS applications, highlighting the specific challenges and solutions implemented.

• Examples of how user insights and data (product metrics, behavioral data) were used to drive design decisions and iterations.

• Showcase of UI component creation and maintenance within Figma, demonstrating an understanding of design systems and consistency.

• Projects that illustrate collaboration within cross-functional teams (Product Managers, Engineers) and how trade-offs were managed. Process Documentation:

• Clearly articulate the user research methodologies employed and the insights derived.

• Detail the design process, including wireframing, prototyping, and usability testing phases.

• Explain how design decisions were aligned with business objectives and OKRs.

• Showcase the iterative nature of the design process, including how feedback and data led to design improvements.

• Provide examples of how design consistency was maintained across different product features or applications.

📝 Enhancement Note: A strong portfolio is crucial for this role, as it serves as tangible proof of the candidate's ability to execute complex design tasks within a B2B, product-led environment. The emphasis should be on demonstrating a systematic approach to problem-solving, a deep understanding of user needs, and the ability to translate those into effective, data-informed digital solutions. Showing proficiency with Figma and an understanding of design systems will be highly valued.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Digital Product Designer with 3-5 years of experience in Portugal, a competitive salary range is estimated to be between €40,000 to €60,000 annually. This estimate considers the cost of living in the Porto region, the specific technical skills required (Figma, Amplitude, OKRs), and the specialized B2B/SaaS product design experience.

Benefits:

• Global Organization: Opportunity to work within a large, international company with a significant impact on the global energy transition.

• Product-Led Model: Exposure to and participation in a modern, agile, and product-led organizational structure.

• Continuous Learning: Access to resources, training, and a culture that encourages professional development and skill enhancement.

• Purpose-Driven Work: Contribute directly to sustainable energy solutions and the fight against climate change.

• Collaborative Culture: Work in a supportive environment that values teamwork, peer learning, and knowledge sharing.

• Hybrid Work Arrangement: Flexibility to balance remote work with in-office collaboration.

• Potential for Travel: Opportunities to engage with colleagues and stakeholders globally (up to 20 days per year).

Working Hours:

The standard working hours are approximately 40 hours per week, typical for a full-time position. Vestas promotes a flexible approach where possible, allowing for a balance between work responsibilities and personal life, especially given the hybrid work arrangement.

📝 Enhancement Note: The salary estimate is based on available market data for digital product design roles in Portugal, taking into account the mid-level experience and specialized skills required. The benefits highlight the unique aspects of working for Vestas, particularly its mission-driven nature and progressive organizational model.

🎯 Team & Company Context

🏢 Company Culture

Industry: Renewable Energy / Wind Turbine Manufacturing & Services. Vestas is a global leader in sustainable energy solutions, actively contributing to the green energy transition through wind power technology.

Company Size: 39,000+ employees globally. This signifies a large, established corporation with significant resources and a broad international presence.

Founded: 1945. Vestas has a long history and deep expertise in its industry, providing stability and a strong foundation for innovation.

Team Structure:

• Product-Led Organization: The design team operates within a product-led structure, emphasizing autonomy, customer-centricity, and data-driven decision-making.

• Cross-Functional Product Teams: Designers are embedded within small, agile, cross-functional "product trios" (Product Manager, Lead Engineer, Designer) responsible for specific product areas.

• Product Experience & Enablement Chapter: Designers are part of a larger "Chapter" focused on design craft, standards, and shared learning, fostering a community of practice.

• Reporting: Likely reports to a Design Lead or Head of Product Design within the Digital Solutions division.

Methodology:

• Agile & Iterative: Work is conducted in agile sprints, with a focus on rapid iteration, continuous feedback, and incremental delivery.

• Data-Driven Design: Strong emphasis on using product metrics, behavioral data (e.g., Amplitude), and user feedback to guide design decisions.

• User-Centric Design: A core philosophy that places the user at the center of the design process, ensuring solutions meet genuine needs.

• OKR Framework: Objectives and Key Results are used to set strategic goals and measure progress, ensuring alignment across teams.

• Design Systems: Active use and contribution to shared design principles and component libraries in Figma for consistency and efficiency.

Company Website: www.vestas.com

📝 Enhancement Note: Vestas' position as a leader in renewable energy provides a strong sense of purpose for employees. The company's shift towards a product-led model indicates a modern approach to product development, where designers play a pivotal role in shaping customer experiences and driving business outcomes. The "Chapter" structure for design professionals suggests a commitment to fostering design expertise and community.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level Digital Product Designer. It requires a solid foundation of design skills and experience, with the ability to work independently within a team and contribute meaningfully to product development. The role is expected to take ownership of design tasks and contribute to strategic product discussions.

Reporting Structure: The Digital Product Designer will likely report to a Design Lead or Manager within the Digital Solutions department. They will be embedded within a specific product trio, collaborating daily with a Product Manager and Lead Engineer. This structure fosters close teamwork and direct impact on product delivery.

Operations Impact: The designer's work directly influences how Vestas' customers (both external and internal) interact with critical digital self-service tools. By creating intuitive and efficient experiences, the role contributes to improved customer satisfaction, operational efficiency within customer service, and the overall success of Vestas' digital transformation efforts. This impact is measured through product metrics and OKRs.

Growth Opportunities:

• Specialization: Deepen expertise in B2B/SaaS product design, customer service solutions, or specific design system management.

• Leadership: Potential to grow into a Senior Product Designer role, mentoring junior designers, leading design initiatives, or taking on more strategic product responsibilities.

• Cross-Functional Exposure: Gain experience working across different product areas within Vestas' digital ecosystem.

• Skill Development: Opportunities to learn new design tools, methodologies, and to stay abreast of emerging trends in digital product design and the renewable energy sector.

• Chapter Growth: Contribute to the development of design practices, standards, and community within the Product Experience & Enablement Chapter.

📝 Enhancement Note: This role offers a clear path for growth within a forward-thinking organization. The emphasis on product-led development and cross-functional collaboration provides ample opportunities for skill enhancement and career progression, particularly for designers looking to make a tangible impact in a mission-driven industry.

🌐 Work Environment

Office Type: Hybrid. This position requires a blend of remote work and in-office presence. The office in Leça do Balio serves as a hub for collaboration, team meetings, and fostering company culture.

Office Location(s): Leça do Balio, Portugal (near Porto). This location offers access to a vibrant city with a growing tech and design community.

Workspace Context:

• Collaborative Environment: The office space is designed to encourage interaction, brainstorming, and team cohesion, particularly for the hybrid model.

• Tools & Technology: Access to necessary design software (Figma), collaboration tools, and company infrastructure to support both remote and in-office work.

• Team Interaction: Opportunities for face-to-face collaboration with product trios and other design Chapter members, facilitating rapid problem-solving and knowledge sharing.

• Global Connectivity: While based in Portugal, the role involves regular interaction with colleagues and stakeholders across different time zones.

Work Schedule:

The role adheres to a standard 40-hour work week. The hybrid arrangement allows for flexibility in managing work hours and location, balancing project deadlines with personal needs. The emphasis is on delivering results and collaborating effectively, regardless of physical location.

📝 Enhancement Note: The hybrid work environment is designed to leverage the benefits of both remote flexibility and in-person collaboration. The Leça do Balio office is positioned as a central point for team synergy, while remote days allow for focused individual work.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role and Vestas.

2. Portfolio Review & Technical Interview: A more in-depth discussion with hiring managers and potentially senior designers. This stage will involve a thorough review of your portfolio, focusing on your design process, problem-solving skills, and B2B/SaaS experience. Be prepared to walk through 1-2 key case studies in detail.

3. Design Challenge/Exercise: Candidates may be given a small design task or problem to solve, either as a take-home assignment or a live exercise during an interview. This assesses practical design skills and approach.

4. Team/Cross-functional Interview: Interviews with members of the product trio (Product Manager, Lead Engineer) and potentially other designers to evaluate collaboration style, communication, and ability to integrate into the team.

5. Final Interview: Typically with a senior leader to discuss overall fit, career aspirations, and company alignment.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study – how you identified the problem, conducted research, explored solutions, iterated based on feedback, and measured success.

• Highlight B2B/SaaS Context: Emphasize the unique challenges and considerations of designing for complex business applications and professional users.

• Showcase Figma Skills: Include examples of UI components, design system contributions, or how you've maintained consistency in Figma.

• Quantify Impact: Whenever possible, use data and metrics (even estimates) to demonstrate the positive impact of your designs on user behavior or business objectives.

• Tailor to the Role: Select projects that best align with the responsibilities outlined in the job description, particularly those involving customer service, self-service portals, or complex digital platforms.

• Be Concise and Clear: Aim for 2-4 strong case studies that represent your best work and diverse skill set.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem statement, the target user, and the business goals.

• Think Aloud: If it's a live exercise, articulate your thought process, assumptions, and design rationale clearly.

• Prioritize: Focus on the most critical aspects of the problem and demonstrate how you would prioritize design efforts.

• Showcase Collaboration: Be prepared to discuss how you would collaborate with a product manager and engineer on this challenge.

📝 Enhancement Note: The interview process is structured to evaluate not just design skills but also the candidate's ability to integrate into Vestas' product-led, cross-functional environment. A well-prepared portfolio that demonstrates a systematic, data-informed, and collaborative design approach will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and component library management. Proficiency is essential for this role.

• Prototyping Tools: While Figma has robust prototyping capabilities, familiarity with other tools like InVision or Axure might be beneficial for certain project phases.

Analytics & Reporting:

• Amplitude: Specifically mentioned as a tool for working with behavioral data and product metrics. Experience here is highly valued.

• Google Analytics/Adobe Analytics: General web analytics tools that may be used to understand user traffic and behavior.

• BI Tools (e.g., Tableau, Power BI): Potential tools for visualizing and reporting on product performance data.

CRM & Automation:

• CRM Systems (e.g., Salesforce, Dynamics 365): Understanding how customer data flows into and out of CRM systems is beneficial for designing integrated customer experiences.

• Customer Service Platforms (e.g., Zendesk, ServiceNow): Familiarity with platforms used for customer service management will provide context for the design challenges.

• Workflow Automation Tools: While not explicitly mentioned, understanding basic automation principles can help in designing efficient user workflows.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. Experience with Amplitude is a significant plus, indicating a need for designers who can leverage data to drive their decisions. Understanding the broader ecosystem of customer service platforms and CRM systems will provide valuable context for this role.

👥 Team Culture & Values

Operations Values:

• Growth Mindset: A commitment to continuous learning, embracing challenges, and seeking opportunities for improvement in both personal craft and product outcomes.

• Collaboration & Empowerment: A belief in the power of teamwork, open communication, and empowering individuals within cross-functional teams to make decisions.

• Curiosity & Experimentation: Encouraging a proactive, inquisitive approach to design, willing to explore new ideas and test hypotheses.

• User-Centricity: A fundamental value to always prioritize understanding and meeting user needs through thoughtful design.

• Purpose & Impact: A shared drive to contribute to Vestas' mission of powering a sustainable future, recognizing the significance of their work.

• Responsiveness & Trust: Operating with agility, clear communication, and a foundation of trust among team members and stakeholders.

Collaboration Style:

• Product Trio Integration: Close, daily collaboration within the Product Manager, Lead Engineer, and Designer unit, fostering shared ownership and rapid problem-solving.

• Chapter Community: Active participation in the Design Chapter for peer reviews, knowledge sharing, and collective improvement of design practices.

• Cross-Functional Partnerships: Working effectively with various stakeholders across digital solutions and potentially other business units.

• Open Communication: Emphasis on clear, transparent, and constructive communication, especially in a distributed and hybrid work environment.

📝 Enhancement Note: Vestas' culture appears to be a blend of modern tech company practices (product-led, agile, growth mindset) with the strong purpose-driven ethos of a sustainability leader. The emphasis on collaboration and continuous learning is central to how design teams operate.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex B2B Environment: Designing for professional users with specific, often complex, workflows and business requirements requires deep understanding and careful consideration.

• Balancing Needs: Effectively balancing user needs, technical constraints, and business objectives within a product-led framework can be demanding.

• Maintaining Consistency: Ensuring UI and UX consistency across a growing digital ecosystem, especially with multiple product teams, requires strong design system governance.

• Data Interpretation: Translating raw product metrics and behavioral data into actionable design insights requires analytical skill and strategic thinking.

• Hybrid/Distributed Collaboration: Effectively collaborating with team members who may be in different locations and time zones requires strong communication and organizational skills.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine skills in complex UX problem-solving, advanced Figma techniques, and potentially new design methodologies.

• Product Strategy Involvement: Deeper engagement in product strategy discussions, contributing to roadmaps and long-term vision.

• Industry Knowledge: Gaining expertise in the renewable energy sector and understanding the specific needs of customers in this domain.

• Design System Leadership: Potential to take a leading role in evolving and maintaining Vestas' design system.

• Cross-Disciplinary Learning: Exposure to engineering, product management, and business strategy through close collaboration.

📝 Enhancement Note: The challenges presented are typical of mid-level design roles in complex B2B environments, offering significant opportunities for professional growth and skill development. The company's commitment to learning and its mission-driven nature provide a compelling environment for career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, trade-offs, and data-driven decisions.)

• "How do you ensure design consistency across multiple products or features, especially when working in a distributed team?" (Highlight your experience with design systems, Figma components, and communication.)

• "Walk us through a B2B product you designed. What were the key challenges, your design process, and the impact of your solution?" (Prepare a strong case study from your portfolio that showcases your end-to-end process and B2B expertise.)

• "How do you use product metrics and behavioral data (like Amplitude) to inform your design decisions?" (Provide specific examples of how data influenced your design choices and led to improvements.) Company & Culture Questions:

• "Why are you interested in Vestas and our mission in the renewable energy sector?" (Research Vestas' sustainability goals and connect your passion to their mission.)

• "How do you approach collaboration within a 'product trio' or cross-functional team?" (Emphasize your communication style, teamwork, and ability to integrate with PMs and Engineers.)

• "What are your thoughts on a product-led organization and how does a designer contribute to its success?" (Show an understanding of this model and your role within it.)

• "How do you stay updated on the latest design trends and technologies?" (Demonstrate a commitment to continuous learning and a growth mindset.) Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Impact/Results.

• Visuals: Use high-quality mockups, wireframes, user flows, and prototypes. Show the evolution of your designs.

• Data Integration: Clearly present any metrics or data that demonstrate the success or impact of your designs.

• Figma Examples: Be ready to show specific examples of your work in Figma, such as component libraries or complex interactions.

• Conciseness: Be mindful of time. Practice presenting your key projects efficiently, focusing on the most impactful aspects.

📝 Enhancement Note: Preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving capabilities, and the ability to thrive in Vestas' specific product-led and B2B environment. Highlighting experience with Figma and data analytics tools will be critical.

📌 Application Steps

To apply for this Digital Product Designer position:

• Submit your application through the Vestas careers portal, ensuring your CV is in English.

• Portfolio Customization: Curate your portfolio to prominently feature 2-3 strong case studies that demonstrate your experience in B2B/SaaS product design, end-to-end design processes, and use of tools like Figma and Amplitude.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Product Design," "UX Design," "Figma," "B2B," "SaaS," "Amplitude," and "OKR." Quantify your achievements wherever possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and collaboration style. Prepare to discuss your portfolio in detail and how your skills align with Vestas' mission.

• Company Research: Thoroughly research Vestas, its mission in renewable energy, its product-led approach, and its company culture to demonstrate genuine interest and alignment during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.