Digital Learning and Product Designer

📍 Job Overview

Job Title: Digital Learning and Product Designer

Company: AsureQuality

Location: Christchurch or Auckland, New Zealand

Job Type: Full-time

Category: Digital Learning & Product Design / Operations (LMS & Technology Focus)

Date Posted: August 06, 2026

Experience Level: Mid-Senior Level (estimated 5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Design, develop, and implement engaging digital learning products from concept to completion, focusing on learner-centered experiences and leveraging modern learning technologies.

• Own the end-to-end lifecycle of digital learning products, including configuration, optimization, and continuous improvement of Learning Management Systems (LMS), Student Management Systems (SMS), and other integrated technologies.

• Collaborate cross-functionally with Subject Matter Experts (SMEs), customers, and technology vendors to transform complex technical and regulatory content into accessible and effective learning materials.

• Drive innovation in digital learning through automation, data analytics, and the exploration of emerging technologies, including AI-enabled learning tools, to enhance learner engagement and outcomes.

📝 Enhancement Note: While the title is "Digital Learning and Product Designer," the responsibilities heavily lean into the operational aspects of managing and optimizing learning technology platforms and digital product lifecycles. The role requires a blend of instructional design expertise and strong system administration/product ownership capabilities, aligning with a specialized segment of operations focused on learning technology and GTM enablement through training.

📈 Primary Responsibilities

• Lead the design, build, and successful launch of innovative and engaging digital learning products that meet user needs and business objectives.

• Administer, configure, and optimize the Learning Management System (Canvas LMS highly desirable), Student Management System (SMS), and other integrated learning technologies to ensure seamless user experience and efficient data flow.

• Partner closely with Subject Matter Experts (SMEs) across various departments to translate technical, regulatory, and compliance-related content into effective and accessible digital learning modules and courses.

• Enhance learner experiences by implementing automation strategies within the learning ecosystem and leveraging digital innovation to streamline processes and improve engagement.

• Utilize learner insights, performance data, and analytics from LMS and other systems to identify areas for improvement, inform design decisions, and drive continuous iteration of digital learning products.

• Proactively research, evaluate, and implement emerging learning technologies, including AI-enabled tools, to enhance the effectiveness, scalability, and personalization of digital learning offerings.

• Manage project timelines, resources, and stakeholder expectations throughout the entire digital learning product development and deployment lifecycle.

• Develop and maintain comprehensive documentation for digital learning products, system configurations, and operational processes.

📝 Enhancement Note: The responsibility to "Configure and optimise LMS, SMS and other integrated systems" and "Improve learner experiences through automation and digital innovation" strongly indicates an operational focus on technology management and process optimization within the learning and development function. This requires skills beyond traditional instructional design, emphasizing system administration, integration, and data-driven workflow enhancement.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Instructional Design, Education Technology, Computer Science, Information Systems, or a related field.

• Formal training or certifications in adult learning principles, instructional design methodologies, or learning technology platforms are highly regarded. Experience:

• Minimum of 5-10 years of progressive experience in digital learning design, e-learning development, and learning technology management.

• Proven track record of managing the end-to-end lifecycle of digital learning products, from concept and design to deployment and optimization.

• Demonstrated experience in configuring, administering, and optimizing Learning Management Systems (LMS) and/or Student Management Systems (SMS).

• Experience working within regulated industries, such as food safety, compliance, or the primary sector, is a significant advantage. Required Skills:

• Instructional Design Expertise: Deep understanding of adult learning theories (e.g., andragogy), ADDIE model, SAM methodology, and other instructional design frameworks for creating effective learning experiences.

• Digital Learning Product Development: Proven ability to design, build, and launch engaging digital learning products, including interactive modules, simulations, and multimedia content.

• Learning Management System (LMS) Administration: Hands-on experience administering and configuring LMS platforms; specific experience with Canvas LMS is highly desirable.

• E-learning Authoring Tools: Proficiency with industry-standard e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Lectora) and multimedia development software.

• Learning Technology Standards: Knowledge of SCORM, xAPI (Tin Can API), and other interoperability standards for e-learning content.

• Stakeholder Management: Excellent ability to collaborate with and manage expectations of diverse stakeholders, including SMEs, customers, and technology vendors.

• Project Delivery: Strong project management skills, with the ability to manage multiple projects simultaneously, meet deadlines, and deliver high-quality outcomes.

Preferred Skills:

• Experience with AI-enabled learning tools and applications for personalized learning or content generation.

• Familiarity with data analytics and reporting tools for measuring learning effectiveness and ROI.

• Experience with Student Management Systems (SMS) or other integrated learning platforms.

• Knowledge of NZQA accreditation processes or experience within the New Zealand regulatory framework.

• Experience in UI/UX design principles applied to learning interfaces.

📝 Enhancement Note: The emphasis on "Product ownership," "Canvas LMS," "AI-enabled tools," and "automation" positions this role as a hybrid between a senior instructional designer and a learning technology operations specialist. The "5-10 years" experience level is inferred from the breadth and depth of responsibilities, including product ownership and system optimization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Product Showcase: A curated selection of digital learning products demonstrating the full design and development lifecycle, from initial concept and learning objectives to final implementation and evaluation.

• Instructional Design Methodology: Clear articulation of the instructional design principles, adult learning theories, and design models applied to each project, showcasing a structured and pedagogical approach.

• System Integration & Optimization: Examples or descriptions of how learning technologies (LMS, SMS, authoring tools) were integrated, configured, and optimized to enhance the learning experience or operational efficiency.

• Innovation & Technology Application: Portfolio pieces that highlight the innovative use of technology, including multimedia, interactive elements, AI-enabled features, or automation, to solve specific learning challenges.

• Impact & Analytics Demonstration: Evidence of how learner insights, data analytics, or performance metrics were used to drive design decisions, measure effectiveness, and demonstrate the ROI or impact of digital learning initiatives.

Process Documentation:

• Workflow Design & Optimization: Examples of documented learning development workflows, highlighting process improvements, automation steps, and efficiency gains achieved.

• System Configuration & Management: Documentation or examples of system configuration guides, administration best practices, or process flows for managing LMS/SMS functionalities.

• Content Transformation Processes: Case studies or descriptions detailing the systematic approach taken to transform complex technical or regulatory content into engaging and digestible learning assets.

📝 Enhancement Note: Given the role's emphasis on "owning the end-to-end delivery of digital learning products" and "configuring and optimizing LMS, SMS," a strong portfolio demonstrating process management, system interaction, and measurable outcomes is critical. This goes beyond static course examples to show operational capability.

💵 Compensation & Benefits

Salary Range:

• Based on AsureQuality's location (Auckland/Christchurch, New Zealand), experience level (5-10 years), and the specialized nature of the role (Digital Learning & Product Design with LMS/AI focus), an estimated salary range would be NZD $90,000 - $130,000 per annum.

• This estimate is derived from current market data for similar roles in New Zealand, considering factors such as the cost of living in Auckland/Christchurch, the demand for specialized digital learning and LMS administration skills, and the responsibility of product ownership. Benefits:

• Professional Development Opportunities: Access to training, workshops, conferences, and certifications to enhance skills in digital learning, product design, and emerging technologies.

• Flexible Working Arrangements: Options for hybrid work, allowing for a balance between in-office collaboration and remote work, supporting work-life integration.

• Ownership and Autonomy: The opportunity to take full ownership of digital learning products and drive innovation with a high degree of independence.

• Collaborative and Supportive Team: Being part of a high-performing Academy team that fosters knowledge sharing, mutual support, and a positive work environment.

• Modern Technology & Innovation: Exposure to and use of modern learning technologies, including AI-enabled tools, and a culture that encourages exploration and implementation of new solutions.

• Meaningful Impact: The chance to contribute to the quality and safety standards of New Zealand's food and primary industries through effective learning solutions.

• Competitive Leave Entitlements: Standard annual leave, sick leave, and other statutory benefits as per New Zealand employment law.

Working Hours:

• Full-time employment, typically around 40 hours per week.

• The role offers flexible working arrangements, allowing for some autonomy in structuring the work week, provided business needs and project deadlines are met. This flexibility supports efficient work processes and data analysis.

📝 Enhancement Note: The salary range is an estimation for New Zealand based on role complexity and experience. Specific benefits are drawn directly from the job description, highlighting aspects attractive to operations professionals seeking growth and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food and Primary Sector Services (Inspection, Testing, Certification, Training). AsureQuality operates within a critical sector that underpins New Zealand's economy and international reputation for quality and safety. This context means a strong emphasis on compliance, accuracy, and continuous improvement.

Company Size: 1,700+ employees. AsureQuality is a large, established organization, providing stability and opportunities for professional growth. This size typically means well-defined processes but also the need for individuals to drive change and innovation within their specific domains.

Founded: AsureQuality was established in 2007, bringing together various government-owned quality assurance and inspection services. This history suggests a blend of public sector values and commercial operational efficiency.

Team Structure:

• Academy Team: The Digital Learning and Product Designer will be part of the "Academy team," suggesting a dedicated learning and development or training division within AsureQuality.

• Reporting: Likely reports to a Learning and Development Manager, Head of Training, or a similar leadership role within the Academy.

• Cross-functional Collaboration: The role necessitates close collaboration with Subject Matter Experts (SMEs) from various operational areas within the food and primary sectors, as well as with IT/technology teams and external vendors. This requires strong communication and relationship-building skills to integrate learning solutions with core business operations.

Methodology:

• Data-Driven Improvement: The role emphasizes using "learner insights and analytics to drive continuous improvement," indicating a commitment to data-informed decision-making in learning product development and optimization.

• Agile/Iterative Design: The end-to-end ownership and continuous improvement cycle suggest an agile or iterative approach to product development, where feedback and data inform ongoing refinements.

• Technology Integration: A core operational methodology involves integrating various learning technologies (LMS, authoring tools, AI) to create a cohesive and effective digital learning ecosystem.

Company Website: https://www.asurequality.com/

📝 Enhancement Note: The company's industry and size suggest a need for operational rigor, compliance focus, and structured approaches to learning development, balanced with a drive for innovation in digital solutions. The "Kaitiaki Kai" (guardians of food) ethos points to a culture valuing responsibility, quality, and sustainability.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a mid-to-senior level, bridging instructional design with operational management of learning technology. It's beyond a junior designer role and involves significant product ownership, system administration, and strategic input into learning product development. It represents a specialized path within the broader operations or GTM enablement function, focusing on the efficacy and efficiency of learning infrastructure.

Reporting Structure: The role likely reports into a management position within the AsureQuality Academy (e.g., L&D Manager, Head of Training). This structure offers exposure to strategic learning initiatives and the opportunity to influence the direction of digital learning within the organization.

Operations Impact: The Digital Learning and Product Designer's work directly impacts the operational efficiency and effectiveness of AsureQuality's commercial training business. By creating engaging and accessible digital learning, they enable employees, clients, and partners to meet regulatory requirements, adopt new standards, and improve quality and safety across the food supply chain. This role contributes to revenue generation through training offerings and enhances the company's reputation for quality.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven learning technologies, advanced analytics for learning, or specific areas of product management within EdTech.

• Leadership: Progress into roles managing larger learning technology projects, leading a team of digital learning specialists, or taking on broader product management responsibilities for the learning portfolio.

• Cross-Functional Mobility: Transition into related operational roles, such as process improvement specialist, technology implementation manager, or even customer success roles within the training division.

• Industry Certifications: Pursue advanced certifications in instructional design, LMS administration, or product management to enhance credentials and career prospects.

📝 Enhancement Note: The role offers a unique blend of creative design and operational system management, providing a strong foundation for growth in the evolving EdTech and L&D operations landscape. The emphasis on "ownership" and "continuous improvement" suggests a culture that supports proactive career development.

🌐 Work Environment

Office Type: The "Hybrid" work arrangement indicates a blend of in-office and remote work. AsureQuality operates in a professional services environment, suggesting modern office spaces designed for collaboration and focused work.

Office Location(s): Christchurch or Auckland, New Zealand. These are major cities offering vibrant working environments and access to amenities. The hybrid model allows for flexibility in choosing a primary work location or splitting time between home and an AsureQuality office.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with SMEs and the Academy team, necessitating an environment conducive to brainstorming, feedback sessions, and joint problem-solving. Office spaces likely include meeting rooms, project areas, and open-plan working zones.

• Technology & Tools: Access to a robust IT infrastructure, including necessary software licenses for authoring tools, design applications, and potentially specialized AI platforms. Reliable internet connectivity and modern office equipment are expected.

• Team Interaction: Opportunities for regular interaction with colleagues, fostering a sense of community and facilitating knowledge transfer, which is crucial for operational roles that often benefit from shared learning and best practices.

Work Schedule:

• Full-time employment with a standard 40-hour work week.

• The hybrid nature and emphasis on "flexible working arrangements" suggest that while core hours may exist for team collaboration and meetings, there's scope for individuals to manage their daily schedules to optimize productivity and personal commitments, aligning with effective operations management principles.

📝 Enhancement Note: The hybrid model and focus on "flexible working arrangements" cater to modern work preferences and can be a significant draw for operations professionals who value autonomy and work-life balance, provided they can maintain strong communication and operational output.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the required skills and experience, particularly in digital learning design and LMS administration.

• First Interview: Likely with the hiring manager (e.g., L&D Manager). Focus on your experience with instructional design, digital product ownership, LMS administration, and your understanding of adult learning principles. Behavioral questions assessing stakeholder management and problem-solving will be common.

• Portfolio Review & Case Study: A dedicated session to present your portfolio. Be prepared to walk through 2-3 key projects, explaining your design process, the challenges faced, the technologies used, and the outcomes achieved. You may be given a small, practical case study or scenario to design a learning solution for, testing your on-the-spot design and problem-solving skills.

• Second Interview/Panel: Potentially with members of the Academy team, SMEs, or HR. This stage will assess cultural fit, collaboration style, and deeper technical knowledge. Questions may delve into your approach to innovation, continuous improvement, and managing complex projects.

• Final Offer: Reference checks and formal offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 diverse projects that best showcase your end-to-end product design capabilities, LMS administration experience, and innovative use of technology.

• Structure Your Narrative: For each project, clearly outline the problem, your role and approach, the learning objectives, the design/development process, the technologies used (mentioning Canvas LMS if applicable), and the measurable results or impact.

• Highlight Operational Aspects: Emphasize how you managed the product lifecycle, optimized systems, collaborated with stakeholders, and used data/analytics for improvement. This is key for an operations-focused role.

• Demonstrate Technical Proficiency: Showcase your skills with authoring tools, multimedia, and any experience with SCORM, xAPI, or AI-driven tools.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate (PDF or a professional online platform). Be ready to articulate your design choices and rationale confidently.

Challenge Preparation:

• Scenario-Based Design: Practice designing a short learning module or a strategy for a specific learning challenge (e.g., onboarding new employees to a complex compliance process). Focus on defining objectives, outlining content, and selecting appropriate delivery methods.

• LMS/System Thinking: Be prepared to discuss how you would configure an LMS for a specific training program, manage user roles, or troubleshoot common learner issues.

• Stakeholder Communication: Practice articulating your design decisions and project plans clearly and concisely, anticipating potential questions or concerns from SMEs or management.

📝 Enhancement Note: The emphasis on a portfolio and potential case study indicates a practical, results-oriented hiring process. Candidates should prepare to demonstrate not just design skills but also operational management and problem-solving capabilities relevant to learning technology.

🛠 Tools & Technology Stack

Primary Tools:

• Learning Management System (LMS): Canvas LMS is highly desirable. Proficiency in administering, configuring, and optimizing its features for course delivery, user management, reporting, and integrations is crucial.

• E-learning Authoring Tools: Expertise in industry-standard tools such as Articulate Storyline, Adobe Captivate, Lectora, or similar platforms for creating interactive digital content.

• Multimedia Development: Skills in video editing (e.g., Adobe Premiere Pro, Camtasia), graphic design (e.g., Adobe Photoshop, Illustrator), and audio editing for rich media content creation.

• AI-Enabled Learning Tools: Familiarity with or willingness to explore and implement AI tools for personalized learning paths, content generation assistance, or learning analytics.

Analytics & Reporting:

• LMS Reporting Modules: Ability to generate and interpret reports from Canvas LMS (or similar) to track learner progress, completion rates, assessment scores, and engagement metrics.

• Data Analysis Tools: Basic proficiency in tools like Microsoft Excel, Google Sheets, or potentially more advanced analytics platforms for analyzing learner data and identifying trends.

• Visualization Tools: Experience with creating dashboards or reports using tools like Tableau, Power BI, or built-in LMS dashboards to communicate insights effectively to stakeholders.

CRM & Automation:

• Student Management Systems (SMS): Experience with SMS or similar systems that manage student/learner data, enrollment, and progress tracking, especially if integrated with the LMS.

• Workflow Automation: Understanding of how to leverage automation within learning platforms or through integrations (e.g., Zapier) to streamline administrative tasks, communication, or content deployment.

• Integration Technologies: Awareness of how learning technologies integrate with other systems (e.g., HRIS, CRM) to ensure seamless data flow and user experience.

📝 Enhancement Note: The specific mention of Canvas LMS and AI-enabled tools, alongside broader categories like authoring tools and analytics, provides a clear picture of the expected technical proficiency. Candidates should highlight experience with these or equivalent systems.

👥 Team Culture & Values

Operations Values:

• Quality & Guardianship (Kaitiaki Kai): A deep-seated commitment to upholding high standards of quality and safety in food and primary products, reflecting a "guardian" mentality that extends to the integrity of learning materials and processes.

• Continuous Improvement: A proactive approach to identifying inefficiencies, leveraging data, and implementing enhancements in processes and digital products to drive better outcomes.

• Innovation & Adaptability: An openness to exploring and adopting new technologies, including AI, to enhance learning experiences and stay ahead of industry trends.

• Collaboration & Partnership: A strong emphasis on working effectively with SMEs, customers, and internal teams to achieve shared goals, fostering a partnership-driven approach to problem-solving.

• Learner-Centricity: A dedication to designing learning experiences that are engaging, accessible, and effective for the end-user, ensuring that learning solutions meet genuine needs.

Collaboration Style:

• Cross-Functional Integration: Working closely with SMEs across diverse operational areas to ensure learning content is accurate, relevant, and aligns with business needs. This requires strong communication and the ability to translate technical jargon into learning concepts.

• Feedback-Driven Processes: An environment where feedback from learners, SMEs, and stakeholders is actively sought and used to iterate on digital learning products and optimize operational workflows.

• Knowledge Sharing: A culture that encourages sharing best practices, insights, and learnings across the Academy team and with broader organizational stakeholders to foster collective growth and efficiency.

📝 Enhancement Note: The company's "Kaitiaki Kai" ethos is a strong cultural indicator, suggesting a value system that prioritizes responsibility, integrity, and long-term impact, which should resonate in the candidate's approach to learning design and operational execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Transforming Complex Content: The primary challenge will be translating highly technical, regulatory, and potentially dry content from the food safety and primary sectors into engaging, accessible, and effective digital learning experiences.

• Adoption of New Technologies: Successfully integrating and maximizing the use of emerging technologies, such as AI-enabled tools, requires careful planning, stakeholder buy-in, and ongoing evaluation to ensure they deliver tangible benefits.

• Balancing Product Ownership and System Administration: Juggling the strategic demands of product design and ownership with the detailed, operational tasks of LMS/SMS administration and optimization requires strong time management and organizational skills.

• Measuring Impact in a Diverse Sector: Demonstrating the ROI and impact of digital learning initiatives across a broad range of operational areas within the food and primary industries can be complex, requiring robust data collection and analytical skills.

Learning & Development Opportunities:

• Advanced Learning Technologies: Opportunities to gain hands-on experience and become proficient with AI in education, advanced LMS features, and other cutting-edge learning technologies.

• Product Management Skills: Developing expertise in product lifecycle management, user experience design for learning, and strategic product roadmapping within the EdTech domain.

• Industry Specialization: Deepening knowledge of the food safety, compliance, and primary sector industries to better understand learner needs and design more relevant solutions.

• Leadership Development: Potential pathways to lead digital learning projects, manage teams, or influence the strategic direction of learning technology at AsureQuality.

📝 Enhancement Note: Understanding these challenges and opportunities is key for candidates to align their experience and career aspirations with the role's demands and potential growth paths.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a complex regulatory document and transforming it into an engaging digital learning module. What steps do you take to ensure accuracy and learner comprehension?"

  • Preparation: Focus on your structured approach (ADDIE/SAM), needs analysis, content analysis, design principles, stakeholder validation, and use of multimedia/interactivity.

• "How have you used data and analytics from an LMS or other learning platforms to inform design decisions or improve a digital learning product? Provide a specific example."

  • Preparation: Be ready to discuss metrics you've tracked (completion rates, assessment scores, engagement), how you analyzed them, and what changes you implemented based on the data, along with the resulting impact.

• "Imagine you need to implement a new AI-powered learning tool. What would be your approach to piloting it, getting stakeholder buy-in, and ensuring successful integration with our existing LMS (Canvas)?"

  • Preparation: Outline a phased approach: needs assessment, vendor research, pilot program design, stakeholder engagement strategy, training plan, and post-pilot evaluation.

Company & Culture Questions:

• "What attracts you to AsureQuality and our mission to uphold standards in New Zealand's food and primary industries?"

  • Preparation: Research AsureQuality's values (Kaitiaki Kai), recent news, and industry impact. Connect your own values and career goals to their mission.

• "How do you approach collaboration with Subject Matter Experts (SMEs) who may have limited experience with digital learning design?"

  • Preparation: Emphasize active listening, empathy, clear communication of benefits, structured collaboration processes, and demonstrating value through effective learning outcomes.

• "Our role involves owning digital learning products. Can you describe your experience with product ownership, including managing the full lifecycle and driving continuous improvement?"

  • Preparation: Highlight your experience in product vision, roadmap development, user feedback integration, and iterative design/development cycles.

Portfolio Presentation Strategy:

• Focus on Impact: For each project, clearly articulate the business problem it solved and the measurable impact it had (e.g., improved compliance, increased efficiency, enhanced skill adoption).

• Showcase Operational Skills: Don't just show a finished course; explain how you managed the project, integrated systems, handled technical constraints, and used data for optimization.

• Demonstrate Technical Versatility: Highlight your proficiency with authoring tools, LMS administration, and any innovative technologies used.

• Tell a Story: Frame your portfolio pieces as case studies with a clear beginning (problem), middle (your solution and process), and end (results and learnings).

📝 Enhancement Note: The interview preparation advice focuses on demonstrating both creative design capabilities and essential operational skills, such as system management, data analysis, and stakeholder collaboration, which are critical for this hybrid role.

🛠 Tools & Technology Stack

Primary Tools:

• Learning Management System (LMS): Canvas LMS is a key requirement. Candidates should be prepared to discuss their depth of experience in administering, configuring, troubleshooting, and optimizing Canvas for diverse learning needs.

• E-learning Authoring Tools: Proficiency with industry-standard tools like Articulate Storyline, Adobe Captivate, or similar is essential for creating interactive and engaging digital content.

• Multimedia & Design Software: Skills in graphic design (e.g., Adobe Photoshop, Illustrator) and video editing (e.g., Adobe Premiere Pro, Camtasia) are needed to produce high-quality learning assets.

• AI-Enabled Learning Tools: Familiarity with or a demonstrated interest in exploring and implementing AI for personalized learning paths, content creation assistance, or advanced analytics.

Analytics & Reporting:

• LMS Reporting Capabilities: Ability to leverage Canvas LMS's built-in reporting features to extract, analyze, and interpret data on learner progress, engagement, and effectiveness.

• Data Analysis & Visualization: Competence in using tools like Microsoft Excel, Google Sheets, or potentially BI tools (e.g., Power BI, Tableau) to analyze learning data and present insights clearly.

CRM & Automation:

• Student Management Systems (SMS): Experience with SMS or similar systems for managing learner data and program administration, particularly if integrated with the LMS.

• Workflow Automation: Understanding of automation principles within learning platforms or via integration tools (e.g., Zapier) to streamline administrative tasks and enhance operational efficiency.

📝 Enhancement Note: Highlighting specific experience with Canvas LMS and any exposure to AI-driven learning technologies will be critical for candidates to stand out.

👥 Team Culture & Values

Operations Values:

• Kaitiaki Kai (Guardianship): A deep commitment to quality and safety, extending to the integrity and effectiveness of learning programs.

• Continuous Improvement: A proactive mindset towards optimizing processes, leveraging data, and enhancing digital learning products.

• Innovation: Embracing new technologies like AI to drive forward the learning experience and operational efficiency.

• Collaboration: Working effectively across teams, with SMEs, and with external partners to achieve shared objectives.

• Learner-Centricity: A focus on creating engaging and impactful learning experiences for all users.

Collaboration Style:

• Cross-Functional Synergy: Seamless integration with SMEs and other departments to ensure learning solutions are relevant and impactful.

• Feedback-Rich Environment: Actively seeking and incorporating feedback to refine both learning products and operational processes.

• Knowledge Sharing Culture: Promoting the exchange of best practices and insights within the Academy team and across AsureQuality.

📝 Enhancement Note: The "Kaitiaki Kai" value is a unique identifier of AsureQuality's culture, emphasizing responsibility and quality, which should inform how candidates present their alignment.

⚡ Challenges & Growth Opportunities

Challenges:

• Content Complexity: Translating technical and regulatory content into engaging digital learning.

• Tech Integration: Successfully implementing and leveraging new technologies like AI.

• Operational Balance: Managing product ownership alongside system administration tasks.

• Impact Measurement: Demonstrating ROI across diverse industry sectors.

Learning & Development Opportunities:

• Advanced Tech Skills: Gaining expertise in AI in education and advanced learning analytics.

• Product Management Acumen: Developing strategic product lifecycle management skills.

• Industry Deep Dive: Enhancing knowledge of the food safety and primary sectors.

• Leadership Pathways: Opportunities to lead projects, teams, or influence strategic learning technology direction.

📝 Enhancement Note: Emphasizing the proactive approach to challenges and the specific growth opportunities available within AsureQuality will be key for candidates.

💡 Interview Preparation

Strategy Questions:

• "How would you transform complex regulatory content into an engaging digital learning module for our sector?"

  • Preparation: Detail your process, including needs analysis, SME collaboration, content chunking, multimedia integration, and assessment design.

• "Provide an example of how you've used LMS data to drive improvements in a digital learning product."

  • Preparation: Be ready with specific metrics, analysis, and the resulting actions and outcomes.

• "Describe your approach to piloting and integrating a new AI learning tool with an existing LMS like Canvas."

  • Preparation: Outline a structured plan covering stakeholder buy-in, user training, and success metrics.

Company & Culture Questions:

• "What interests you about AsureQuality's mission and our role in New Zealand's food industry?"

  • Preparation: Research AsureQuality's values and recent achievements.

• "How do you manage collaboration with technical SMEs who may not be familiar with learning design principles?"

  • Preparation: Focus on clear communication, empathy, and structured collaboration.

• "Discuss your experience with product ownership for digital learning products."

  • Preparation: Highlight your experience managing the full product lifecycle and driving iteration.

Portfolio Presentation Strategy:

• Focus on Impact: Clearly articulate the business problem solved and measurable results.

• Showcase Operational Skills: Detail project management, system integration, and data utilization.

• Highlight Technical Versatility: Demonstrate proficiency with authoring tools, LMS, and any innovative tech.

• Structure as Case Studies: Present each project with a clear problem, solution, process, and outcome.

📝 Enhancement Note: Candidates should prepare to demonstrate both creative design and operational management skills, using specific examples and aligning their approach with AsureQuality's values and industry context.

📌 Application Steps

To apply for this Digital Learning and Product Designer position:

• Submit your application through the AsureQuality careers portal via the provided job link.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end digital learning product development, LMS administration experience (especially Canvas), and innovative use of technology. Focus on examples that show process optimization and measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your experience with instructional design methodologies, e-learning authoring tools, LMS administration, project delivery, and stakeholder management. Use keywords from the job description such as "Digital Learning," "Product Design," "Canvas LMS," "AI-enabled tools," and "SCORM/xAPI."

• Interview Preparation: Practice articulating your design process, system management strategies, and how you leverage data for continuous improvement. Prepare specific examples for behavioral questions related to collaboration and problem-solving.

• Company Research: Familiarize yourself with AsureQuality's mission, values (especially "Kaitiaki Kai"), industry impact, and recent developments. Understand how your role contributes to their overall objectives in ensuring quality and safety within New Zealand's food and primary sectors.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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