Digital Consumer Experience Senior Product Designer

📍 Job Overview

Job Title: Digital Consumer Experience Senior Product Designer Company: Sanofi Location: Lyon, France Job Type: FULL_TIME Category: Digital Product Design / User Experience Date Posted: May 20, 2026 Experience Level: Mid-Senior Level (5-10 years) Remote Status: Hybrid (Three days in office, two days from home)

🚀 Role Summary

• Lead the design and development of exceptional, user-centered digital experiences for consumers and employees, focusing on UX and interaction design.
• Collaborate closely with Design Leads, Product Managers, Engineers, and cross-functional stakeholders to translate user needs and business objectives into intuitive and effective digital solutions.
• Champion a user-centric design culture, leveraging Human-Centered Design (HCD) research methodologies to drive innovation and ensure design excellence across Sanofi's global product ecosystem.
• Contribute to and maintain Sanofi's Elements Design System, ensuring consistency, scalability, and a cohesive experience across all digital products.
• Utilize advanced Figma capabilities for high-fidelity design, prototyping, and seamless collaboration with engineering and product teams.

📝 Enhancement Note: This role is positioned within Sanofi's Digital Accelerator, indicating a focus on rapid innovation, data-driven product development, and the integration of AI/ML into healthcare solutions. The "Digital Consumer Experience" title suggests a dual focus on external patient/consumer-facing applications and internal employee-facing tools that support healthcare delivery and operations. The emphasis on HCD, UX/UI, and a design system points to a mature product development environment.

📈 Primary Responsibilities

• User-Centric Design Leadership: Drive the end-to-end UX/UI design process for digital products, from conceptualization and user research to high-fidelity prototyping and final hand-off to development.
• Problem Definition & Solution Design: Utilize user feedback, market research, and business requirements to define complex problems and design elegant, scalable solutions that align with Sanofi's Product Vision and strategic objectives.
• Interaction & Usability Enhancement: Craft intuitive UI workflows and design engaging UI elements that optimize user efficiency and task completion rates for both consumer and employee-facing applications.
• Prototyping & User Testing: Develop and iterate on rapid design prototypes using Figma to explore innovative design concepts, validate hypotheses through user testing, and refine designs before significant development investment.
• Cross-Functional Collaboration & Communication: Foster strong partnerships with Product Owners, Engineers, Marketing, Data Scientists, and other stakeholders to ensure design feasibility, alignment, and successful implementation of digital solutions.
• Design System Contribution: Actively contribute to Sanofi's Elements Design System by creating new components, updating guidelines, and ensuring adherence to established design principles for visual and interaction consistency.
• Ambiguity Navigation & Clarity: Inspire and guide teams through complex and often ambiguous project landscapes, maintaining clarity of vision and a solution-driven mindset to achieve project goals.
• Data-Rich Interface Design: Apply expertise in designing complex, data-rich interfaces and workflow optimization tools suitable for sophisticated digital environments.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for strategic input, not just execution. The emphasis on "solving real problems," "Product Vision," and "Strategic Objectives" implies that this designer will be involved in the 'why' behind the design, not just the 'how'. The mention of "employee facing solutions" and "consumer experience" suggests a broad scope encompassing internal operational tools and external patient/customer engagement platforms.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design (e.g., Interaction Design, Graphic Design, UX Design), Human-Computer Interaction (HCI), or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience may also be considered.

Experience:

• Minimum of 5-10 years of progressive experience in UX/UI design, with a significant portion focused on digital product design for complex environments.
• Proven track record of successfully delivering end-to-end design solutions for web applications, mobile apps, dashboards, and interactive systems.

Required Skills:

• UX/UI Design Mastery: Comprehensive expertise in user experience (UX) and user interface (UI) design principles and best practices.
• Human-Centered Design (HCD): Deep understanding and practical application of HCD methodologies, including user research, persona development, journey mapping, and usability testing.
• Figma Proficiency: Advanced mastery of Figma for high-fidelity design, interactive prototyping, component creation, and collaborative workflows with development teams.
• Interaction Design: Strong ability to design intuitive, efficient, and engaging user interactions and workflows.
• Agile & Lean UX: Proven experience working within Agile and Lean UX frameworks, adapting to iterative development cycles and quick feedback loops.
• Cross-functional Collaboration: Demonstrated ability to effectively partner with product managers, engineers, researchers, and other stakeholders in a collaborative environment.
• Problem-Solving: Aptitude for analyzing complex problems and translating them into clear, actionable design strategies.

Preferred Skills:

• Experience designing for the healthcare or biopharmaceutical industry.
• Familiarity with Sanofi's Elements Design System or similar large-scale design systems.
• Experience with data visualization design and designing for data-rich interfaces.
• Knowledge of accessibility standards (e.g., WCAG).
• Experience with user research tools and methodologies.
• Understanding of AI/ML applications in product design.

📝 Enhancement Note: The "5-10 years" experience level is inferred from the "Senior Product Designer" title and the depth of responsibilities. The requirement for "Mastery of Figma" is explicitly stated, making it a critical skill. The explicit mention of "employee facing solutions" and "complex environments, including data-rich interfaces and workflow optimization tools" suggests a need for experience beyond basic consumer apps.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 3-5 comprehensive case studies demonstrating your process from problem identification through to solution implementation and impact.
• UX/UI Design Process: Clearly articulate your design thinking, user research methodologies, wireframing, prototyping, and UI design execution for each project.
• Figma Demonstrations: Include examples of high-fidelity designs, interactive prototypes created in Figma, and evidence of collaborative workflows within the tool.
• Problem-Solving Examples: Highlight specific instances where you identified complex user or business problems and designed innovative solutions, detailing the trade-offs considered.
• Global Ecosystem Navigation: Present projects that demonstrate experience balancing user goals with business objectives within large-scale, global, or complex organizational structures.
• Scalability & Consistency: Showcase designs that reflect an understanding of scalability and adherence to or contribution to design systems.

Process Documentation:

• User Research & Analysis: Provide examples of how you conducted user research, synthesized findings, and translated insights into design decisions.
• Prototyping & Iteration: Detail your approach to rapid prototyping and iterative design based on user feedback and testing.
• Cross-Functional Workflow: Illustrate how you collaborated with engineering, product management, and other teams, including hand-off processes and feedback loops.
• Design System Integration: Demonstrate how your designs align with or contribute to existing design systems, ensuring consistency and efficiency.

📝 Enhancement Note: Given the seniority of the role and the emphasis on complex environments, the portfolio is critical. It needs to demonstrate not just aesthetic skill but a robust, strategic design process, problem-solving capability, and the ability to work with advanced tools and large systems. The "employee facing solutions" and "workflow optimization tools" aspect should be clearly represented in the portfolio.

💵 Compensation & Benefits

Salary Range: €48,000.00 - €64,000.00 annually.

• Methodology: This range is provided directly in the job description.
• Regional Context: For Lyon, France, this range is competitive for a Senior Product Designer role, particularly within a large multinational corporation like Sanofi. It reflects a mid-to-senior level of experience and the specialized nature of product design within the biopharmaceutical/healthcare tech sector. The final compensation will be determined by demonstrated experience, skills, and location.

Benefits:

• Comprehensive Healthcare: Access to high-quality healthcare plans.
• Wellness Programs: Participation in prevention and wellness initiatives.
• Generous Parental Leave: At least 14 weeks of gender-neutral parental leave.
• Rewards Package: A thoughtfully crafted package designed to recognize employee contributions and amplify impact.
• Growth Opportunities: Access to internal and international career development and advancement.

Working Hours: Approximately 40 hours per week. The hybrid arrangement allows for flexibility, with 3 days in the office and 2 days remote, supporting a balance between in-person collaboration and focused individual work.

📝 Enhancement Note: The salary range is explicitly stated, and the benefits listed are substantial, emphasizing Sanofi's commitment to employee well-being and professional development. The hybrid work arrangement is clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: Pharmaceutical & Healthcare. Sanofi is a global leader in biopharmaceuticals, committed to discovering, developing, and distributing therapeutic solutions to improve people's lives. Company Size: Large multinational corporation with a significant global presence. This implies structured processes, diverse teams, and opportunities for broad impact. Founded: Sanofi has a long history, tracing its roots back to the 19th century, with significant mergers and acquisitions shaping its modern structure. This heritage suggests stability, established practices, and a deep understanding of the healthcare landscape.

Team Structure:

• Digital Accelerator Team: This role is part of Sanofi's Digital Accelerator, a unit focused on creating and delivering next-generation digital, data, and AI-driven products to transform healthcare.
• Consumer Experience Design Team: You will be embedded within a team dedicated to crafting exceptional user experiences across Sanofi's digital touchpoints.
• Cross-Functional Collaboration: Expect to work closely with Product Managers, Engineers, Data Scientists, Marketing, and other business stakeholders, fostering a collaborative and integrated approach to product development. Reporting lines likely involve a Design Lead or Head of Product Design within the Accelerator.

Methodology:

• Human-Centered Design (HCD): A core methodology, emphasizing deep user understanding and iterative design.
• Agile & Lean UX: Agile development processes are standard, coupled with Lean UX principles for rapid iteration and validation.
• Data-Driven Decision Making: Leveraging data insights, AI, and analytics to inform design choices and measure impact.
• Design System Approach: Utilizing and contributing to a unified design system for consistency and efficiency.

Company Website: https://www.sanofi.com/

📝 Enhancement Note: Sanofi's Digital Accelerator is positioned as an innovation hub, suggesting a dynamic and forward-thinking environment within a large, established organization. The focus on data, AI, and digital transformation indicates a commitment to modernizing healthcare delivery.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a substantial degree of autonomy, responsibility for complex projects, and the ability to mentor junior designers. It's a pivotal role in shaping product strategy and user experience. Reporting Structure: Likely reporting to a Design Lead or Manager within the Digital Accelerator, with close collaboration across Product Management and Engineering teams. Operations Impact: This role has a direct impact on how patients, consumers, and healthcare professionals interact with Sanofi's digital platforms. By designing intuitive and effective experiences, the designer contributes to improved patient outcomes, enhanced customer engagement, and increased operational efficiency within the organization.

Growth Opportunities:

• Design Leadership: Progression to Lead Product Designer, Design Manager, or Head of UX roles within the Digital Accelerator or other Sanofi divisions.
• Specialization: Deepen expertise in specific areas such as AI-driven design, healthcare UX, or design system architecture.
• Cross-Functional Mobility: Opportunities to move into Product Management or Strategy roles within the digital product space.
• Global Exposure: Work on international projects, gaining experience in diverse markets and user needs.
• Mentorship: Opportunity to mentor and guide junior designers, developing leadership skills.

📝 Enhancement Note: The "Senior" title implies a significant impact on product strategy and user experience, with opportunities for leadership and mentorship. The Digital Accelerator context suggests a fast-paced environment with a focus on innovation, which can accelerate career growth.

🌐 Work Environment

Office Type: Hybrid work model. This involves a mix of in-office collaboration and remote work, offering flexibility while maintaining team cohesion and in-person interaction. Office Location(s): Lyon, France. This location is a significant hub for Sanofi's operations and digital initiatives. Workspace Context:

• Collaborative Spaces: The office environment likely includes collaborative workspaces designed to facilitate brainstorming, workshops, and team meetings.
• Tools & Technology: Access to industry-standard design software (Figma), prototyping tools, and potentially specialized healthcare data platforms.
• Team Interaction: Regular opportunities for face-to-face interaction with design peers, product managers, engineers, and other cross-functional team members. Work Schedule: Standard full-time hours (approx. 40 hours/week) with a hybrid arrangement that allows for flexibility in structuring the work week.

📝 Enhancement Note: The hybrid model is a key feature, balancing the benefits of in-office collaboration for design sprints and ideation with the focus and flexibility of remote work. Lyon is a strategic location for Sanofi's digital and R&D efforts.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or Recruiter review of application and resume, focusing on relevant experience and core skills.
2. Portfolio Review & Screening Call: A Design Lead or hiring manager will review your portfolio and conduct a call to discuss your experience, design philosophy, and suitability for the role. Be prepared to walk through specific case studies.
3. Design Challenge/Exercise: You may be given a take-home design challenge or an in-person/virtual whiteboarding session to assess your problem-solving skills, design process, and ability to think on your feet.
4. Stakeholder Interviews: Interviews with key cross-functional stakeholders (e.g., Product Managers, Engineering Leads) to assess collaboration skills, communication ability, and alignment with team dynamics.
5. Final Interview: Discussion with senior leadership or the hiring manager to finalize the assessment, discuss career growth, and confirm cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your experience in complex environments, user-centered design, HCD, and Figma proficiency. Prioritize projects with clear problem statements, detailed process descriptions, and measurable outcomes.
• Tell a Story: Structure your case studies as compelling narratives. Clearly outline the problem, your role and process, the challenges encountered, your design solutions, and the impact/results.
• Highlight Figma Usage: Explicitly show your Figma work, including high-fidelity mockups, interactive prototypes, and any contributions to design systems or component libraries.
• Quantify Impact: Whenever possible, include metrics and data to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, user satisfaction scores).
• Address Ambiguity: Be ready to discuss how you navigate ambiguity and complexity, a key requirement for this role.

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you fully grasp the problem Sanofi is trying to solve. Research Sanofi's digital products and the healthcare industry.
• Focus on Process: Demonstrate your design thinking process. Even if you can't complete everything, show how you would approach the problem logically.
• Communicate Clearly: Practice articulating your design decisions and rationale concisely.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on portfolio review and practical design skills. Candidates should be prepared to defend their design choices and demonstrate their ability to collaborate effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for high-fidelity design, prototyping, collaboration, and design system management. Mastery is explicitly required.
• Prototyping Tools: Figma's built-in prototyping is key, but familiarity with other tools like InVision or Adobe XD may be beneficial.
• User Research Platforms: Tools like UserTesting.com, Lookback, or Maze for conducting remote user research and usability testing.
• Collaboration Tools: Jira, Confluence, Slack for project management, documentation, and team communication.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior on digital platforms.
• Product Analytics: Tools like Amplitude, Mixpanel for in-depth product usage analysis.
• Data Visualization: Tools like Tableau or Power BI might be used by stakeholders, so understanding how designs integrate with data reporting is useful.

CRM & Automation:

• While not directly a designer's tool, understanding how designs integrate with CRM systems (e.g., Salesforce) or marketing automation platforms (e.g., Marketo) can be advantageous, especially for consumer-facing applications.

📝 Enhancement Note: Figma is the cornerstone tool for this role. Proficiency in this tool and its collaborative features is non-negotiable. Awareness of analytics and how design impacts data collection and reporting is also important.

👥 Team Culture & Values

Operations Values:

• Human-Centricity: A deep commitment to understanding and serving user needs in all design decisions.
• Progress & Innovation: A drive to push boundaries, leverage new technologies (AI, data), and continuously improve healthcare solutions.
• Collaboration & Empowerment: Fostering an environment where teams work together, share knowledge, and empower each other to achieve ambitious goals.
• Clarity & Adaptability: Navigating complexity and ambiguity with a clear vision while remaining flexible to adapt to changing requirements and insights.
• Excellence & Impact: Striving for high-quality design that delivers tangible, positive impact on patients, consumers, and the business.

Collaboration Style:

• Integrated Teams: Working as a core part of cross-functional product teams, where design is involved from the outset.
• Iterative Feedback: Openness to continuous feedback from peers, product managers, engineers, and users.
• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and insights across the design team and broader organization.
• Solution-Oriented: A collective focus on finding practical, effective solutions to complex challenges.

📝 Enhancement Note: Sanofi emphasizes a culture of progress, innovation, and human-centricity. The Digital Accelerator likely fosters a more agile and entrepreneurial spirit within the larger corporate structure, valuing collaboration and adaptability.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively integrating diverse stakeholder requirements and business goals with user-centric design principles in a large, complex organization.
• Navigating Global Complexity: Designing for a global user base with varying cultural nuances, technological access, and regulatory environments.
• Integrating Data & AI: Designing intuitive interfaces for data-rich applications and responsibly incorporating AI-driven features.
• Maintaining Design System Scalability: Ensuring the Elements Design System remains robust, scalable, and relevant as Sanofi's digital product portfolio grows.
• Adapting to Evolving Technology: Staying abreast of rapid advancements in design tools, AI, and digital health technologies.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen expertise in areas like AI-assisted design, advanced prototyping, and complex data visualization.
• Industry Conferences & Training: Access to industry events, workshops, and training programs relevant to digital health and product design.
• Mentorship Programs: Formal or informal mentorship opportunities with senior design leaders.
• Cross-Disciplinary Learning: Exposure to data science, AI engineering, and product strategy through close collaboration.
• Leadership Development: Pathways for developing leadership skills through project ownership and team guidance.

📝 Enhancement Note: The role will challenge designers to think strategically about complex systems and emerging technologies within the healthcare sector. Growth opportunities are tied to both deepening design expertise and expanding into leadership or strategic product roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you resolve it?" (Focus on negotiation, empathy, and data-driven decision-making.)
• "How do you approach designing for complex, data-rich interfaces or workflow optimization tools?" (Highlight your process for understanding data, structuring information, and ensuring usability.)
• "Walk us through a project where you significantly contributed to or leveraged a design system. What was the impact?" (Emphasize consistency, scalability, and efficiency gains.)
• "How do you stay updated on the latest UX/UI trends and technologies, particularly in healthcare or AI?" (Showcase curiosity and a commitment to continuous learning.)

Company & Culture Questions:

• "What interests you about Sanofi and our Digital Accelerator?" (Research Sanofi's mission, recent digital initiatives, and the Accelerator's goals.)
• "How do you foster a user-centric culture within a cross-functional team?" (Discuss your methods for advocating for the user and educating stakeholders.)
• "Describe your experience working in an Agile/Lean UX environment." (Highlight your adaptability, collaboration, and iterative design approach.)

Portfolio Presentation Strategy:

• Start with the 'Why': Begin each case study by clearly stating the problem and the business/user goals.
• Show, Don't Just Tell: Use visuals (screenshots, prototypes) extensively. For Figma work, consider a live demo or interactive prototype sharing.
• Articulate Your Role: Be specific about your contributions, especially if it was a team project.
• Focus on Impact: Conclude with the results and learnings. Quantify impact where possible.
• Prepare for Q&A: Anticipate questions about your design choices, trade-offs, and challenges.

📝 Enhancement Note: Interviewers will be looking for a strong strategic thinker who can translate complex problems into elegant, user-centered solutions, leveraging Figma effectively within a collaborative, Agile framework. Demonstrating an understanding of the healthcare context is also a plus.

📌 Application Steps

To apply for this Digital Product Designer position:

• Submit your application through the Sanofi Careers portal link provided.
• Portfolio Customization: Ensure your portfolio prominently features case studies showcasing end-to-end UX/UI design, Human-Centered Design methodologies, advanced Figma skills, and experience with complex/data-rich interfaces. Tailor your presentation to highlight Sanofi's focus on digital transformation in healthcare.
• Resume Optimization: Update your resume to clearly articulate your experience with UX/UI design, HCD, Agile/Lean UX, and Figma. Use keywords from the job description, such as "Digital Consumer Experience," "Human-Centered Design," "Figma," "workflow optimization," and "global ecosystems." Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process and presenting your portfolio case studies. Prepare to discuss how you navigate ambiguity and collaborate with cross-functional teams. Research Sanofi's digital initiatives and the M&S Accelerator.
• Company Research: Familiarize yourself with Sanofi's mission, values, and recent digital advancements. Understand the company's commitment to innovation and improving patient outcomes.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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