Design Strategist

Shadow Objects
Full-time•$70k-200k/year (USD)
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<div><div><p style="margin-left:0in;" data-pasted="true"><strong><span style='font-family: "arial narrow", sans-serif;'>Design Strategist</span></strong></p><p style="margin-left:0in;"><span style='font-family: "arial narrow", sans-serif;'><strong>Summary:</strong> The Design Strategist is the connective link between business goals and creative solutions that bridge the gap for customer needs, user experience, environmental constraints and mission realities. They apply human-centered, and user-experience focused design principles to shape solutions that are highly-valued, usable, mission-relevant, and differentiated.</span></p><p style="margin-left:0in;"><span style='font-family: "arial narrow", sans-serif;'><strong>Key Responsibilities</strong></span></p><ul type="disc"><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Discovery Leadership: stakeholder interviews, user research, workflow and journey mapping, and requirements synthesis.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Drive the identification and extraction of key insights to help guide team cross-functional collaborations</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Influence the source concepts for solutioning, using design theory, design principles, and other processes that help the team align true user needs with key mission outcomes.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Facilitate workshops and customer planning sessions to build shared understanding and drive decision intelligence.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Guide the Artistic Designer and SME toward cohesive, well-researched, user-centered products that are comprehensive and connected.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Balance multiple concurrent initiatives with attention to detail and customer satisfaction.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Contribute to retrospectives and design process improvements.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Support business development by shaping win themes, proposal narratives, capability presentations, and strategic engagement.</li></ul><p style="margin-left:0in;"><span style='font-family: "arial narrow", sans-serif;'><strong>Shared Team Attributes:</strong> Value-seeking dedication to mission; attention to detail; positive spirit; innovative thinking; sharp business acumen; strong research skills; stakeholder engagement and UX design experience; collaboration and problem solving; conscientious communication; relationship savvy; execution-driven mindset.</span></p><p style="margin-left:0in;"><span style='font-family: "arial narrow", sans-serif;'><strong>Qualifications</strong></span></p><ul type="disc"><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Bachelor&#39;s degree in design, human factors, communications, business, or a related field.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>5+ years in design strategy, UX, service design, or consulting, ideally in government or defense.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Proficiency in human-centered design methods, usability testing, and synthesizing research into strategy.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Rapid Prototyping and Testing experience with a focus on iterative development that accelerates product development and drives customer successes.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Familiarity with human systems integration (HSI) and training or military user environments preferred.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Familiar with User and Market Research to guide formation of actionable insights</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Familiarity with: interviews, surveys, insight gathering, analyses, brainstorming, strategic mapping (like journey mapping), design thinking methods, measures and metrics creation, feedback loop solutioning, and service design frameworks</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Skilled facilitator and presenter.</li><li style='margin-left: 0in; font-family: "arial narrow", sans-serif;'>Ability to obtain and maintain a U.S. security clearance.</li></ul></div></div>

Application Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in design strategy, UX, or consulting, preferably within government or defense sectors. Proficiency in human-centered design methods, research synthesis, and the ability to obtain a U.S. security clearance are required.