Design Manager - ICT

📍 Job Overview

Job Title: Design Manager - ICT

Company: Lendlease

Location: Adelaide, South Australia, Australia

Job Type: FULL_TIME

Category: Operations - ICT/Technology Design Management

Date Posted: 2026-06-23

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end design and delivery lifecycle for Information and Communication Technology (ICT) and digital health systems on a significant infrastructure project.

• Serve as the primary subject matter expert and technical lead for a diverse portfolio of ICT solutions, ensuring alignment with project objectives, client expectations, and industry best practices.

• Drive the transition from comprehensive design management to meticulous package management during the project delivery phase, ensuring seamless integration and execution.

• Act as the pivotal interface between external consultants, trade partners, client representatives, and internal project stakeholders to foster collaboration and achieve optimal project outcomes.

• Champion design quality, value optimization, and fitness-for-purpose across all technology packages, ensuring solutions are robust, scalable, and cost-effective.

📝 Enhancement Note: While the title is "Design Manager - ICT," the core responsibilities and technology scope clearly indicate a role within the broader GTM and Project Operations umbrella, focusing on the operationalization of technology infrastructure within a large-scale construction and development environment. The emphasis on "delivery," "package management," and "integration" highlights a strong operations component beyond pure design.

📈 Primary Responsibilities

• Spearhead the comprehensive design management process for an extensive array of ICT and digital health technologies, seamlessly transitioning to package management during the delivery phase.

• Function as the central point of contact, facilitating effective communication and collaboration between consultants, trade partners, client representatives, and internal project teams.

• Proactively drive design quality, implement value optimization strategies, and ensure the fitness-for-purpose of all technology packages, aligning with project scope and client requirements.

• Represent Lendlease in critical technical working groups and digital health forums, contributing expertise and influencing strategic technology decisions.

• Meticulously coordinate design deliverables, manage approvals, oversee departures, and administer change management processes to maintain project integrity.

• Support and oversee the integration of various technology systems, ensuring seamless interoperability between elements like run-up rooms and core infrastructure.

• Establish, implement, and manage robust design quality frameworks, ensuring adherence to document control protocols and advanced digital engineering processes.

• Foster close collaboration with construction, commercial, and broader delivery teams to guarantee cohesive and efficient project execution.

• Ensure strict compliance with Lendlease's Global Minimum Requirements (GMRs) and EHS (Environment, Health, and Safety) in Design obligations throughout the project lifecycle.

• Proactively identify, eliminate, or mitigate project risks throughout the design lifecycle, ensuring a proactive approach to risk management.

• Embed sustainability targets, including Green Star, NABERS, and WELL certifications, into all design outcomes, championing environmentally responsible solutions.

• Maintain strong project governance, provide regular and accurate reporting, manage cost controls, and ensure effective stakeholder engagement.

📝 Enhancement Note: The responsibilities heavily lean into project operations, requiring the candidate to manage the execution and integration of technology within a construction context. This goes beyond traditional design and enters the realm of operational delivery and vendor management within a project framework.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in ICT, Engineering, or a closely related technical discipline is highly regarded.

• Equivalent practical experience in managing complex ICT projects will also be considered. Experience:

• Minimum of 5-10 years of progressive experience in managing the design and delivery of ICT and/or digital health systems.

• Demonstrated success on large-scale, complex infrastructure projects, preferably within the healthcare or mission-critical environments.

• Proven track record of leading multidisciplinary consultant teams through the entire design lifecycle.

• Experience in transitioning effectively from design management responsibilities to active delivery and package management phases. Required Skills:

• Design Management: Expertise in leading and coordinating design processes for ICT infrastructure.

• ICT Systems Delivery: Proven ability to oversee the successful implementation of various technology systems.

• Digital Health Technology: Strong understanding of specialized technology relevant to healthcare environments.

• Package Management: Experience in managing specific technology work packages during project delivery.

• Stakeholder Management: Excellent interpersonal skills to effectively engage with diverse internal and external stakeholders.

• Value Optimisation: Ability to identify and implement cost-saving and efficiency improvements in designs.

• Change Management: Proficiency in managing design changes and their impact on project scope and budget.

• System Interoperability: Knowledge of how different technology systems connect and function together.

• Digital Engineering: Familiarity with digital tools and processes used in modern engineering and design.

• Project Governance: Understanding of frameworks for project oversight, control, and reporting.

• Cost Control: Ability to manage and monitor project budgets effectively.

• Risk Mitigation: Proactive approach to identifying and resolving potential project risks.

• Sustainability Integration: Commitment to incorporating environmental and sustainability principles into design.

• Technical Leadership: Capacity to provide expert guidance and direction on ICT matters.

• Multidisciplinary Team Coordination: Skill in managing and collaborating with diverse technical teams.

• Infrastructure Project Management: Experience with the unique demands of large-scale infrastructure development.

Preferred Skills:

• Deep understanding of integrated technology systems within healthcare or mission-critical environments.

• Familiarity with Lendlease's Global Minimum Requirements (GMRs) and EHS in Design standards.

• Experience with specific technologies such as Nurse Call, Patient Engagement Systems, AV, Networking (WAN/LAN/WLAN), Compute & Storage, Unified Communications, RTLS, and End User Compute.

• Knowledge of sustainability frameworks like Green Star, NABERS, and WELL.

📝 Enhancement Note: The "About you" section directly translates into the required skills. The emphasis on "large, complex infrastructure projects" and "healthcare or mission-critical environments" suggests a need for robust project management and technical depth beyond standard ICT roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Project Lifecycle Management: Showcase projects where you managed ICT systems from initial concept and design through to successful delivery and integration, demonstrating a full lifecycle understanding.

• Design Optimization Case Studies: Present specific examples of how you identified opportunities for value optimization, improved design quality, or ensured fitness-for-purpose in ICT solutions, quantifying the impact where possible.

• System Integration Examples: Detail instances where you facilitated the integration of complex technology systems, highlighting your approach to ensuring interoperability and seamless functionality.

• Stakeholder Engagement & Collaboration: Provide examples illustrating your ability to act as a key interface, managing communication and expectations across diverse groups including consultants, clients, and trade partners.

Process Documentation:

• Design Management Workflows: Illustrate your systematic approach to managing design deliverables, approvals, and change control processes for ICT systems on large projects.

• Quality Framework Implementation: Detail your experience in establishing and managing design quality frameworks, document control procedures, and digital engineering processes.

• Risk Identification & Mitigation: Present a structured methodology for identifying, assessing, and mitigating risks within the ICT design lifecycle, supported by project examples.

• Sustainability Integration Strategy: Demonstrate how you embed sustainability targets (e.g., Green Star, NABERS) into ICT design decisions and documentation.

📝 Enhancement Note: Given the role's focus on both design and delivery, a portfolio showcasing process management, stakeholder coordination, and demonstrable project outcomes (especially in complex environments) will be crucial. The emphasis on "package management" means showcasing experience in managing vendor deliverables and ensuring contract compliance will be beneficial.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for this Design Manager - ICT position in Adelaide, Australia, based on experience level (5-10 years) and industry benchmarks for specialized project management roles in construction and technology integration, is AUD $130,000 - $170,000 per annum. This estimate considers the complexity of managing ICT systems on major infrastructure projects, the required technical expertise, and the cost of living in Adelaide.

Benefits:

• Health & Well-being: Comprehensive programs including dedicated well-being leave, health assessments, and discounted gym memberships.

• Work-Life Balance: Flexible work arrangements, opportunities to purchase additional annual leave, and extensive family support benefits.

• Additional Leave: 3 extra well-being days per year, supplementing standard annual leave.

• Career Development: Access to a large pipeline of diverse projects offering significant career advancement and skill development opportunities.

• Financial Incentives: Performance-based bonus scheme and an Employee Share Acquisition program.

• Financial Planning: Options for salary sacrificing to optimize take-home pay.

• Family Support: Generous parental leave policy of 26 weeks for any parent, regardless of gender.

Working Hours:

The standard working hours for this role are approximately 40 hours per week, with potential for flexibility given the hybrid work arrangement. Adherence to project timelines and critical delivery phases may occasionally require extended hours, particularly during key integration or handover periods.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for similar roles in Australia with the specified experience level and project scope. The benefits listed are directly extracted from the job description and highlighted for their attractiveness to professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate (Investment Management, Development, Construction) with a strong focus on integrated solutions.

Company Size: Lendlease is a global organization, implying a large and established corporate structure with significant resources and a broad project portfolio. This size typically means robust internal processes, opportunities for cross-functional collaboration, and structured career paths.

Founded: Founded over 60 years ago, Lendlease has a long-standing reputation and extensive experience in creating significant urban developments and infrastructure projects worldwide. This history suggests a company culture that values stability, long-term vision, and deep industry expertise.

Team Structure:

• Operations-Focused Team: The role reports to the ICT Project Manager, indicating integration within a project delivery or operations team rather than a standalone design department.

• Cross-Functional Collaboration: The Design Manager will act as a key interface between consultants, trade partners, client representatives, and internal construction, commercial, and delivery teams, emphasizing a highly collaborative and integrated team environment.

• Subject Matter Expertise: The role is positioned as the subject matter expert for ICT and digital health systems, suggesting a team that values specialized knowledge and relies on experts to guide complex technical aspects of projects.

Methodology:

• Integrated Project Delivery: Lendlease's approach likely emphasizes collaboration and shared risk/reward among project stakeholders, integrating design, construction, and technology from early stages.

• Quality and Safety Focus: The mention of Global Minimum Requirements (GMRs) and EHS in Design highlights a commitment to rigorous quality control, safety standards, and compliance throughout the project lifecycle.

• Sustainability Integration: The explicit requirement to embed sustainability targets (Green Star, NABERS, WELL) indicates a methodology that prioritizes environmental performance and occupant well-being in project outcomes.

Company Website: https://www.lendlease.com/

📝 Enhancement Note: Lendlease's global presence and long history suggest a well-established operational framework. The emphasis on integrated solutions and sustainability aligns with modern GTM and project operations best practices, indicating a forward-thinking approach to development and construction.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Mid-Senior to Senior level, requiring significant experience in managing complex technical aspects of large-scale projects. It sits within the project delivery framework, bridging design expertise with practical implementation oversight.

Reporting Structure: The Design Manager reports to the ICT Project Manager. This suggests a clear line of command within the project's technology stream, with opportunities to influence project strategy through the Project Manager.

Operations Impact: The Design Manager's role is critical to the successful integration and functionality of ICT systems within a major health project. Their impact directly influences project delivery timelines, budget adherence, client satisfaction, operational efficiency of the facility post-completion, and the overall quality and safety of the technological infrastructure. They are instrumental in ensuring technology supports the core healthcare functions of the project.

Growth Opportunities:

• Senior Project Management: Potential to advance into senior ICT Project Manager roles, overseeing larger scopes or multiple projects, or moving into broader Project Director positions.

• Specialized Technology Leadership: Opportunity to deepen expertise in digital health technologies or specific ICT domains, becoming a recognized authority within Lendlease or the wider industry.

• Operations Management: Progression into roles focused on the operational management of completed facilities, leveraging their understanding of the technology's lifecycle and performance.

• Cross-Disciplinary Roles: Potential to move into roles that require a blend of technology, construction, and development expertise within Lendlease's diverse business units.

📝 Enhancement Note: The career path here is strongly tied to project delivery and operations management within the construction and real estate sector. Growth opportunities will likely involve increased project scope, responsibility for larger teams, or specialization in high-demand areas like digital health or sustainable technology integration.

🌐 Work Environment

Office Type: The role is based in Adelaide, Australia, and is described as having a "Hybrid" work arrangement. This suggests a combination of working from a Lendlease office location and potentially remotely or on-site at the project location as needed.

Office Location(s): The primary location is Adelaide, South Australia, Australia. Specific office details are not provided, but Lendlease typically maintains professional office environments that support collaboration and project management activities.

Workspace Context:

• Collaborative Hub: The hybrid nature likely means the office serves as a hub for team meetings, stakeholder consultations, and focused work requiring dedicated resources. Expect a professional, corporate office setting.

• Project Site Proximity: While hybrid, regular site visits to the major health project in Adelaide will be essential for design verification, issue resolution, and coordination with construction teams. This requires adaptability to both office and active construction site environments.

• Technology Enabled: As an ICT-focused role, the workspace will likely be equipped with modern communication and collaboration tools, ensuring seamless connectivity for hybrid team members and remote stakeholders.

Work Schedule: The standard work schedule is approximately 40 hours per week. The hybrid arrangement offers some flexibility, allowing for a balance between office-based collaboration and remote work. However, project demands, particularly during critical design or delivery phases, may necessitate adjustments to this schedule.

📝 Enhancement Note: The hybrid model implies a need for strong self-management and communication skills. The candidate must be comfortable navigating both corporate office settings and potentially dynamic project site environments, ensuring effective collaboration regardless of location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial assessment of your resume and experience against the core requirements.

• Hiring Manager Interview: A discussion with the ICT Project Manager to delve into your technical expertise, project experience, and understanding of ICT design and delivery in complex environments. Be prepared to discuss specific projects and challenges.

• Technical/Panel Interview: This may involve a panel including other project leads, senior engineers, or construction managers. Expect questions focused on your problem-solving abilities, stakeholder management strategies, and technical knowledge of ICT systems relevant to healthcare.

• Portfolio Review: A dedicated session to present and discuss your portfolio, focusing on case studies that demonstrate your capabilities in design management, package management, system integration, and stakeholder collaboration.

• Final Interview: Potentially with a senior leader to assess cultural fit, strategic thinking, and overall suitability for the role and Lendlease's values.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio around key responsibilities: Design Management, Package Management, Stakeholder Interface, Problem Solving, and Delivery Oversight.

• Case Study Focus: Select 2-3 significant projects. For each, detail the project's scale, your specific role, the ICT challenges faced, your proposed solutions, the processes you implemented (design, change management, quality control), the outcomes achieved (quantify where possible – e.g., cost savings, efficiency gains, successful integration), and lessons learned.

• Highlight Process: Emphasize your systematic approach to design quality, risk mitigation, stakeholder communication, and sustainability integration. Use diagrams or flowcharts if they clearly illustrate complex processes.

• Technology Scope: Ensure your portfolio showcases experience with the types of technologies listed in the job description (Nurse Call, AV, Networking, etc.), especially within healthcare or similar critical environments.

• Conciseness and Clarity: Be prepared to walk through your portfolio efficiently, focusing on the most relevant achievements and demonstrating a clear understanding of the impact of your work.

Challenge Preparation:

• Scenario-Based Questions: Anticipate questions that present hypothetical project challenges (e.g., a design conflict between consultants, a vendor issue, a change request impacting budget). Prepare to outline your step-by-step approach to resolution, considering all stakeholders and project constraints.

• Technical Deep Dives: Be ready to discuss the technical aspects of ICT integration, interoperability, and digital engineering processes. Understand the interplay between different systems.

• Lendlease Context: Research Lendlease's current projects, values, and approach to sustainability and GMRs. Frame your answers to show alignment with their operational philosophy.

📝 Enhancement Note: The emphasis on "package management" and "delivery" in the job description means interviewers will likely probe deeply into how candidates manage vendors, ensure contractual compliance, and oversee the actual implementation of designs, not just their creation.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency with tools like Microsoft Project, Primavera P6, or similar for project scheduling, resource allocation, and progress tracking.

• Collaboration Platforms: Experience with Microsoft Teams, Slack, or other enterprise collaboration tools for communication and document sharing.

• Document Management Systems: Familiarity with systems like Aconex, SharePoint, or proprietary Lendlease systems for managing project documentation, drawings, and approvals.

• BIM/Digital Engineering Tools: Experience with Building Information Modeling (BIM) software (e.g., Revit, Navisworks) and digital engineering workflows is highly valuable for design coordination and clash detection.

Analytics & Reporting:

• Reporting Tools: Ability to generate and interpret project status reports, risk registers, and budget tracking documents.

• Data Analysis: Skills in analyzing project data to identify trends, potential issues, and opportunities for optimization. This may involve using Excel extensively or BI tools if integrated into project reporting.

CRM & Automation:

• CRM (Indirect): While not a direct sales role, understanding how ICT systems integrate with broader organizational CRM or ERP systems might be beneficial for holistic project understanding.

• Workflow Automation: Familiarity with process automation concepts to streamline design approvals, change management, or document control processes.

📝 Enhancement Note: The job description mentions "digital engineering processes" and hints at complex system integration. Therefore, familiarity with BIM and robust document management systems is likely a key requirement for effective design coordination and collaboration in this role.

👥 Team Culture & Values

Operations Values:

• Integrity and Collaboration: Lendlease emphasizes creating amazing places, which requires a foundation of trust, open communication, and a collaborative spirit among all team members and partners.

• Sustainability and Innovation: A strong commitment to environmental responsibility and a drive to innovate in design and construction practices are core to their long-term vision.

• Safety and Quality: Upholding the highest standards of safety and quality in all aspects of work is paramount, reflecting a responsible and professional operational ethos.

• Diversity and Inclusion: Lendlease actively promotes an inclusive workplace where diverse minds and backgrounds are welcomed and valued, fostering a culture of respect and equitable opportunity.

Collaboration Style:

• Integrated Team Approach: Expect a highly collaborative environment where cross-functional teams (Design, Construction, Commercial, Client Representatives) work closely together, breaking down traditional silos.

• Proactive Communication: Emphasis on open, honest, and frequent communication to ensure alignment, address issues promptly, and drive project momentum.

• Feedback-Driven Improvement: A culture that encourages constructive feedback to refine processes, improve outcomes, and foster continuous learning and development.

📝 Enhancement Note: Lendlease's stated commitment to Diversity, Equity, and Inclusion (DEI) and their Reconciliation Action Plan suggests a company culture that values social responsibility and equitable practices, which will likely be reflected in team interactions and decision-making processes.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Stakeholder Expectations: Balancing the needs and priorities of consultants, clients, construction teams, and internal Lendlease departments on a complex health project.

• Technological Evolution: Keeping pace with rapid advancements in ICT and digital health technologies to ensure designs are future-proof and meet evolving healthcare demands.

• Integration Complexity: Ensuring seamless interoperability between a wide range of ICT systems and integrating them effectively within the physical infrastructure of a major health facility.

• Navigating GMRs and EHS: Diligently applying Lendlease's Global Minimum Requirements and EHS in Design obligations while meeting project deadlines and budgets.

Learning & Development Opportunities:

• Specialized ICT Training: Opportunities to deepen knowledge in specific healthcare technology domains or emerging ICT solutions.

• Project Management Certifications: Support for obtaining or maintaining certifications relevant to project management and ICT delivery (e.g., PMP, PRINCE2, ITIL).

• Sustainability in Design: Development opportunities focused on Green Star, NABERS, WELL, and other sustainability frameworks as applied to technology infrastructure.

• Leadership Development: Exposure to senior leadership and opportunities to take on more significant project responsibilities, fostering leadership potential within the operations and project delivery sphere.

📝 Enhancement Note: The challenges are inherent to large-scale, technology-intensive infrastructure projects. The growth opportunities are geared towards enhancing both technical expertise in ICT and project/operations management skills within a reputable global organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex ICT system integration challenge you faced on a large infrastructure project. How did you approach it, what was the outcome, and what did you learn?" (Focus on process, stakeholder management, and technical problem-solving).

• "How do you ensure design quality and fitness-for-purpose across multiple technology packages managed by different consultants or vendors?" (Highlight your quality frameworks, review processes, and vendor oversight).

• "Walk me through your process for managing design changes on a project of this scale, including how you handle approvals, cost impacts, and stakeholder communication." (Demonstrate your understanding of change control and project governance). Company & Culture Questions:

• "What interests you about Lendlease and this specific role on a major health project in Adelaide?" (Show research into Lendlease's values, projects, and commitment to sustainability/DEI).

• "How do you foster collaboration between design teams, construction crews, and client representatives to achieve project goals?" (Provide examples of your collaborative style and communication strategies).

• "How do you ensure compliance with corporate standards like GMRs and EHS in Design while meeting project timelines?" (Emphasize your commitment to standards and your methods for integrating them into project workflows). Portfolio Presentation Strategy:

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your projects – e.g., percentage reduction in design clashes, budget savings achieved through value engineering, or successful integration of X number of systems.

• Process Visualization: Use simple flowcharts or diagrams to illustrate your design management, change control, or risk mitigation processes. This makes complex workflows easier to understand.

• Storytelling: Frame your case studies as narratives: the challenge, your actions, and the result. Emphasize your specific contributions and the lessons learned.

• Tailor to Lendlease: Highlight projects or experiences that align with Lendlease's known focus areas, such as sustainability, large-scale infrastructure, or healthcare (if applicable).

📝 Enhancement Note: Expect detailed questions about managing vendors and ensuring their deliverables meet project specifications, especially given the "package management" aspect. Be prepared to discuss your experience with contract adherence and quality assurance for third-party providers.

📌 Application Steps

To apply for this Design Manager - ICT position:

• Submit your application through the provided link on the Lendlease Careers portal.

• Portfolio Customization: Tailor your resume and cover letter to specifically highlight your experience in ICT design management, package management, and delivery on large infrastructure projects, particularly within healthcare or similar critical environments. Emphasize your stakeholder management and cross-functional collaboration skills.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, key technical skills (mentioning specific ICT systems if relevant), and quantifiable achievements in project delivery and design optimization. Use keywords from the job description.

• Interview Preparation: Thoroughly prepare for potential interview questions, particularly scenario-based and technical deep-dive questions. Practice presenting your portfolio, focusing on clear storytelling and quantifiable results.

• Company Research: Invest time in understanding Lendlease's global operations, current projects (especially in Adelaide), commitment to sustainability, and company values. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights