Design Manager - (Delivery - New & Renewal)

📍 Job Overview

Job Title: Design Manager - (Delivery - New & Renewal)

Company: Endeavour Group Careers

Location: Richmond, Victoria, Australia

Job Type: Full-time

Category: Design Management / Retail Operations

Date Posted: 2026-06-16

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end design and delivery of new and refurbished store environments for leading Australian retail brands, Dan Murphy's and BWS, ensuring exceptional brand expression and site flow.

• Drive the design process for multiple projects simultaneously, managing them from concept through to construction, adapting standard designs to site-specific conditions.

• Collaborate closely with internal stakeholders including Property, Build, and Format Operations teams, as well as external partners such as architects, consulting partners, and agencies.

• Ensure construction documentation and physical builds align with design intent, brand standards, and all relevant NCC/Australian Standards, while proactively managing project budgets.

📝 Enhancement Note: While the job title is "Design Manager," the responsibilities heavily lean into the operational execution of design for retail spaces, particularly in store development and rollout. This role bridges design strategy with operational delivery, making it highly relevant for professionals with a strong understanding of GTM (Go-To-Market) operational execution within a retail context. The emphasis on "Delivery - New & Renewal" signifies a direct link to the physical expansion and maintenance of retail footprints, a critical component of retail operations.

📈 Primary Responsibilities

• Lead store designs for Dan Murphy's and BWS, ensuring exceptional brand expression, site flow, and interior design excellence that aligns with strategic retail objectives.

• Produce detailed documentation packages and 3D walkthroughs, critically adapting standard detailed drawings to suit specific site conditions and operational requirements.

• Present store concepts to brand leadership and effectively collaborate with state delivery teams (Property, Build, and Format Operations), fostering strong internal alignment.

• Build and maintain robust relationships with external architects, consulting partners, and agencies to ensure seamless design integration and project execution.

• Attend site and defect walks with the state team across various stages of the project lifecycle, ensuring design integrity and operational feasibility are maintained.

• Manage external drafting partners to produce construction documentation, providing clear guidance on design intent, program priorities, and operational constraints.

• Ensure construction documentation and the physical build align with design intent, brand standards, and NCC/Australian Standards, minimizing rework and operational disruptions.

• Facilitate basebuild architectural, structural, and building services (electrical, mechanical, hydraulic, fire) reviews and coordination, ensuring alignment with design intent and current internal operational standards.

• Deliver projects within allocated budgets, proactively evolving formats based on captured store learnings and developing bespoke design solutions for unique store challenges to optimize operational efficiency.

• Provide structured program, workload, and design updates to the Senior Design Manager and broader leadership forums, ensuring transparency and informed decision-making.

📝 Enhancement Note: The responsibilities highlight a strong operational focus on delivering physical retail spaces. Key phrases like "site flow," "interior design excellence," "construction documentation," "site-specific conditions," "state delivery teams," "site and defect walks," and "basebuild architectural, structural and building services" all point to a role deeply embedded in the practical execution and oversight of retail expansion and renovation projects. This is not a purely creative design role but one that requires a keen understanding of project management, stakeholder alignment, and the operational realities of retail store development.

🎓 Skills & Qualifications

Education: Tertiary qualification in Architecture, Interior Design, or a related design discipline.

Experience: 5+ years of design or design management industry experience managing and leading store designs, with a proven track record in retail design.

Required Skills:

• 5+ years of hands-on working Revit knowledge, essential for producing store concept packs, detailed documentation, and engaging 3D visualizations.

• Strong working knowledge of the NCC (National Construction Code) and Australian Standards.

• Exceptional project management skills with the ability to manage multiple projects on time and within budget, crucial for efficient retail rollouts.

• Outstanding relationship management skills to influence and align both internal and external stakeholders, ensuring smooth operational execution.

• Proven retail design experience, demonstrating an understanding of consumer behavior, store layout optimization, and brand merchandising principles.

• Proficiency in producing detailed documentation packages and 3D walkthroughs for clear communication and stakeholder buy-in. Preferred Skills:

• Experience managing external drafting partners and construction teams.

• Familiarity with budget management and cost control for retail development projects.

• Ability to adapt standard designs to unique site-specific conditions and operational constraints.

• Experience in format evolution and developing bespoke design solutions.

📝 Enhancement Note: The emphasis on "5+ years of hands-on working Revit knowledge" is a critical technical requirement. For operations professionals, this translates to the ability to translate design intent into actionable plans for construction and fit-out, a key part of ensuring smooth GTM execution. The knowledge of NCC and Australian Standards is vital for ensuring compliance, a fundamental aspect of operational risk management in retail.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse retail design projects, ideally within the fast-moving consumer goods (FMCG) or liquor retail sectors, demonstrating end-to-end delivery.

• Include examples of detailed construction documentation packages, highlighting how site-specific challenges were addressed and resolved.

• Present 3D walkthroughs or visualizations that effectively communicate design intent, brand expression, and spatial flow for retail environments.

• Demonstrate experience in managing multiple projects concurrently, showcasing project timelines, budget adherence, and stakeholder management strategies employed.

• Highlight instances where design decisions directly contributed to improved operational efficiency, customer experience, or sales performance within a retail context. Process Documentation:

• Provide examples of how you have managed the adaptation of standard retail design templates to suit varied site conditions and operational requirements.

• Illustrate your process for collaborating with construction teams and external partners to ensure design intent is accurately translated into the physical build.

• Detail your approach to conducting site and defect walks, including how feedback is captured and integrated into subsequent design or construction phases.

• Showcase your methods for managing design documentation workflows, including version control and stakeholder sign-off processes.

📝 Enhancement Note: For a role focused on "Delivery - New & Renewal," a portfolio demonstrating practical application of design principles in a retail operations context is paramount. Candidates should prepare to showcase how their design work directly impacts the physical store environment and its operational efficiency, rather than solely focusing on aesthetic concepts. This includes demonstrating their ability to manage the technical aspects of design delivery and collaborate across functional teams.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Design Manager with 5-10 years of experience in a major Australian city like Melbourne, the estimated annual salary range for this role would be AUD $100,000 - $140,000. This estimate considers the specific technical skills required (Revit, NCC knowledge), project management responsibilities, and the strategic importance of retail store development within Endeavour Group.

Benefits:

• Exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands.

• Discounts at Woolworths supermarkets and BIG W through their partnership.

• Access to a range of free health and wellbeing services, prioritizing physical, mental, and financial wellbeing.

• Dedicated learning and development options for professional growth and career advancement.

• Hybrid working model offering flexibility between home and office.

Working Hours: Standard full-time working hours are expected, likely around 38-40 hours per week, with a hybrid arrangement that allows for flexibility.

📝 Enhancement Note: The salary estimate is based on research of similar Design Manager roles in the Australian retail sector, considering the specified experience level and the hybrid work arrangement. Factors such as the company's significant market presence and the specialized skill set (Revit, NCC) contribute to the upper end of the estimated range. The benefits package is particularly attractive for retail professionals, offering direct savings on company brands.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Liquor Retail, Hospitality, and Beverages). Endeavour Group operates in a dynamic and competitive market, requiring agile and efficient GTM strategies for store development and brand presence.

Company Size: Large enterprise (over 10,000 employees, based on typical Endeavour Group scale), suggesting a structured environment with established processes but also opportunities for impact within specific departments.

Founded: Endeavour Group has a significant history, with its core brands having long-standing presences. This stability provides a strong operational foundation.

Team Structure:

• The Design team likely operates within a broader Property or Retail Development division, focusing on the physical manifestation of brands.

• This role reports to a Senior Design Manager, indicating a hierarchical structure within the design function.

• Close collaboration is expected with State Delivery Teams (Property, Build, Format Operations), Brand Leadership, and external partners, highlighting a cross-functional matrixed operational approach. Methodology:

• Data-driven decision-making, utilizing store learnings and performance metrics to inform design evolution.

• Agile project management principles to manage fast-paced rollouts and adapt to market changes.

• Emphasis on brand consistency and adherence to standards, balanced with site-specific operational needs.

• Collaborative approach to problem-solving, involving multiple stakeholders to ensure buy-in and successful execution.

Company Website: https://www.endeavourgroup.com.au/

📝 Enhancement Note: Endeavour Group's focus on "Creating a more sociable future together" suggests a culture that values connection, collaboration, and customer experience. For a Design Manager in a delivery role, this translates to understanding how store environments foster social interaction and enhance the customer journey, which is a key operational consideration in retail. The company's diverse portfolio (Dan Murphy's, BWS, ALH Hotels) implies a need for adaptable design strategies across different brand formats.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a mid-to-senior level within the design and operations spectrum. It requires significant independent management of projects and stakeholders, moving beyond junior design roles to a position of responsibility for end-to-end delivery. It bridges the gap between pure design and operational project execution.

Reporting Structure: The Design Manager reports to a Senior Design Manager, indicating a clear line of progression within the design function. This structure allows for mentorship and oversight, ensuring alignment with broader strategic goals.

Operations Impact: The role has a direct and tangible impact on the customer-facing aspects of Endeavour Group's brands. Successful store designs and efficient rollouts directly influence brand perception, customer traffic, operational efficiency (e.g., store flow, staff workflow), and ultimately, revenue generation.

Growth Opportunities:

• Specialization: Deepen expertise in retail format development, sustainable store design, or specific brand design strategies within the Endeavour Group portfolio.

• Leadership: Progress to Senior Design Manager or potentially a Head of Design/Retail Development role, overseeing larger teams and strategic initiatives.

• Cross-Functional Movement: Leverage design and project management skills to transition into broader retail operations, property development, or project management roles within the organization.

• Continuous Learning: Utilize dedicated learning and development resources to stay abreast of the latest design trends, construction technologies, and retail operational best practices.

📝 Enhancement Note: This role is a strong launchpad for a career in retail operations management, particularly for those interested in the physical aspects of retail expansion. The "Delivery - New & Renewal" aspect emphasizes the operational execution, making it a valuable experience for understanding the lifecycle of a retail store from design to ongoing optimization.

🌐 Work Environment

Office Type: Hybrid working environment, allowing for a blend of remote work and in-office collaboration. This model is common in large organizations, offering flexibility while maintaining team cohesion.

Office Location(s): The primary office location is Melbourne, Victoria, Australia, at 459 Church Street, Richmond. This is a well-established commercial area, likely offering good accessibility and amenities.

Workspace Context:

• The hybrid model suggests a need for strong digital collaboration tools and clear communication protocols, essential for effective operations management.

• The office environment will likely support collaborative work, with meeting rooms and spaces for design reviews and stakeholder discussions, crucial for managing complex retail design projects.

• Access to necessary technology and software (Revit) will be provided to support design and documentation tasks.

Work Schedule: A standard full-time schedule is expected, with the flexibility afforded by the hybrid arrangement. This allows for efficient management of design tasks, site visits, and stakeholder meetings across different time zones or work requirements.

📝 Enhancement Note: The hybrid work arrangement is a key aspect of the modern work environment. For operations professionals, it means a need for strong self-discipline, time management, and proficiency with remote collaboration tools, in addition to on-site responsibilities. The Melbourne location places the role within a major Australian business hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess suitability against the required experience and skills, with a focus on retail design delivery.

• First Interview: Likely with the Senior Design Manager or Hiring Manager to discuss your background, experience, and approach to design management and project delivery in a retail context. Expect questions about your Revit proficiency and experience with NCC/Australian Standards.

• Technical/Portfolio Review: A dedicated session to present key projects from your portfolio, focusing on your role, challenges faced, solutions implemented, and the outcomes achieved. Prepare to discuss specific examples of store designs, construction documentation, and how you managed site-specific adaptations.

• Stakeholder/Team Interview: Potentially an interview with members of the delivery teams (Property, Build, Operations) or brand leadership to assess collaboration style and ability to influence cross-functional stakeholders.

• Final Interview: May involve senior leadership to discuss strategic alignment and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest retail design projects that best demonstrate your experience in "Delivery - New & Renewal." Prioritize projects with clear outcomes, such as successful store openings, budget adherence, or operational improvements.

• Quantify Impact: For each project, clearly articulate your specific role, the challenges encountered (e.g., site constraints, budget limitations, stakeholder conflicts), the solutions you implemented, and the measurable results (e.g., project completion time, cost savings, improved customer flow). Use numbers and data wherever possible.

• Showcase Technical Skills: Include examples of detailed construction documentation, 3D visualizations, and site-specific adaptations created using Revit. Be prepared to discuss your workflow and process.

• Highlight Collaboration: Present case studies that illustrate your ability to effectively manage external partners (architects, contractors) and internal stakeholders (operations, build teams).

• Contextualize: For each project, briefly explain the brand context, target audience, and how the design supported the brand's operational and GTM strategy.

Challenge Preparation:

• Be prepared for a potential design challenge or case study that simulates a real-world scenario, such as adapting a standard store design for a unique site or resolving a construction issue.

• Practice articulating your thought process, decision-making criteria, and how you would balance design intent with operational constraints, budget, and timelines.

• Prepare to discuss how you would manage communication and stakeholder alignment throughout such a challenge.

📝 Enhancement Note: The emphasis on "Delivery - New & Renewal" means interviewers will be keen to see not just design creativity, but also practical execution, problem-solving skills, and the ability to manage projects within defined operational parameters. Your portfolio should strongly reflect this.

🛠 Tools & Technology Stack

Primary Tools:

• Revit: Essential for producing store concept packs, detailed documentation, and 3D visualizations. Proficiency is a must.

• Adobe Creative Suite (e.g., Photoshop, InDesign): Likely used for presentations, mood boards, and visual communication.

• Microsoft Office Suite (Word, Excel, PowerPoint): For project documentation, budget tracking, and presentations.

Analytics & Reporting:

• Project Management Software (e.g., MS Project, Asana, Monday.com): For tracking project timelines, tasks, and resource allocation across multiple projects.

• Budget Tracking Tools: Likely internal Endeavour Group systems or advanced Excel spreadsheets for managing project finances.

• Reporting Dashboards: For providing updates on program status, design progress, and budget adherence to senior leadership.

CRM & Automation:

• While not a CRM role, understanding how store design impacts customer experience and potentially sales can be beneficial. Familiarity with retail analytics platforms might be a plus for understanding post-opening performance.

• Collaboration Platforms (e.g., Microsoft Teams, Slack): For internal communication and remote team collaboration.

• Document Management Systems: For organizing and sharing construction documents and project files.

📝 Enhancement Note: Proficiency in Revit is non-negotiable for this role. Beyond that, strong project management and communication tools are critical for managing the "Delivery" aspect of the role, ensuring seamless coordination between design and operational execution.

👥 Team Culture & Values

Operations Values:

• Collaboration: A strong emphasis on working together across departments (design, property, build, operations) and with external partners to achieve common goals.

• Customer Focus: Designing spaces that enhance the customer experience and align with brand promises.

• Efficiency: Driving streamlined processes for design delivery and construction to meet program timelines and budgets.

• Accountability: Taking ownership of projects from concept to completion, ensuring quality and adherence to standards.

• Innovation: Proactively evolving store formats based on learnings and market trends to maintain a competitive edge.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with teams responsible for site acquisition, construction, store operations, and brand management, requiring strong communication and negotiation skills.

• Proactive Communication: Regularly update stakeholders on design progress, potential issues, and budget status.

• Feedback-Driven: Actively solicit and incorporate feedback from various teams to refine designs and improve delivery processes.

• Partnership Approach: Foster strong working relationships with external architects, consultants, and contractors to ensure alignment and efficient execution.

📝 Enhancement Note: Endeavour Group's stated value of "Creating a more sociable future together" translates into a collaborative and people-centric culture. For this role, it means ensuring that store designs not only function efficiently but also contribute to a positive and engaging environment for both customers and staff.

⚡ Challenges & Growth Opportunities

Challenges:

• Pace of Rollout: Managing multiple new and refurbished store projects concurrently in a fast-paced retail environment requires excellent time management and prioritization skills.

• Site-Specific Constraints: Adapting standardized designs to diverse and sometimes challenging site conditions while maintaining brand integrity and operational efficiency.

• Stakeholder Alignment: Balancing the needs and expectations of various internal departments (e.g., brand, operations, property) and external partners.

• Budget Management: Delivering high-quality store environments within allocated budgets, requiring careful cost control and value engineering.

• Evolving Formats: Staying ahead of retail trends and incorporating learnings to continuously improve store designs and operational effectiveness.

Learning & Development Opportunities:

• Specialized Retail Design: Gain in-depth knowledge of retail design principles, consumer psychology, and the specific operational requirements of liquor retail and hospitality.

• Project Management Expertise: Enhance skills in managing complex, multi-faceted projects from inception to completion.

• Cross-Functional Acumen: Develop a deeper understanding of property development, construction processes, and retail operations through close collaboration.

• Leadership Development: Opportunities to mentor junior designers, lead project teams, and potentially progress into senior management roles.

📝 Enhancement Note: The challenges presented are common in operational roles focused on physical expansion. Candidates should be prepared to discuss strategies for overcoming these obstacles, demonstrating their resilience and problem-solving capabilities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt a standard retail design to a unique site constraint. What was your process, and what was the outcome?" (Focus on problem-solving, adaptability, and operational consideration).

• "How do you ensure that construction documentation accurately reflects the design intent and meets all regulatory requirements (NCC/Australian Standards)?" (Assess technical knowledge and attention to detail).

• "Walk us through your process for managing multiple retail design projects simultaneously, from initial concept to final handover." (Evaluate project management, prioritization, and workflow).

• "How do you collaborate with different internal teams (e.g., Operations, Build) and external partners (e.g., architects, contractors) to achieve project goals?" (Gauge stakeholder management and communication skills). Company & Culture Questions:

• "What interests you about Endeavour Group and our brands like Dan Murphy's and BWS?" (Demonstrate research and alignment with company mission/values).

• "How do you see your role contributing to Endeavour Group's purpose of 'Creating a more sociable future together'?" (Connect design work to broader company objectives).

• "Describe your experience with hybrid work environments and how you maintain productivity and collaboration." (Assess adaptability to modern work arrangements). Portfolio Presentation Strategy:

• Structure for Impact: For each project, clearly outline the brief/objective, your role, the challenges, your design solutions, the implementation process (including collaboration with construction/operations), and the measurable results.

• Visual Storytelling: Use high-quality visuals (renderings, site photos, floor plans) to illustrate your design concepts and the final built environment.

• Focus on Delivery: Emphasize your role in the delivery phase – how you translated design into reality, managed construction documentation, and resolved site-specific issues.

• Quantify Success: Where possible, use data to demonstrate the success of your projects (e.g., on-time delivery, within budget, positive customer feedback, improved store flow).

• Revit Showcase: Be prepared to discuss your Revit workflow and how it facilitated efficient documentation and visualization.

📝 Enhancement Note: The interview process will likely evaluate both design acumen and operational execution capabilities. Candidates should be ready to discuss their experience with project management, stakeholder engagement, and the practicalities of bringing retail designs to life.

📌 Application Steps

To apply for this Design Manager position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Tailor your Resume: Highlight your 5+ years of experience in design management and retail design, specifically mentioning your proficiency with Revit and knowledge of NCC/Australian Standards. Quantify achievements related to project delivery, budget management, and stakeholder collaboration.

• Curate Your Portfolio: Prepare a digital portfolio that showcases your best retail design projects, with a strong emphasis on the "Delivery - New & Renewal" aspect. Include examples of construction documentation, 3D visualizations, and case studies detailing your problem-solving process and project outcomes.

• Prepare for Technical Questions: Brush up on your Revit skills and your understanding of construction documentation, NCC, and Australian Standards. Be ready to discuss your project management methodologies and stakeholder engagement strategies.

• Research Endeavour Group: Familiarize yourself with Endeavour Group's brands (Dan Murphy's, BWS), their market position, and their stated purpose ("Creating a more sociable future together") to articulate how your role contributes to their objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.