Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Stoneside LLC. dba is Stoneside Blinds & Shades

Location: Los Angeles, California, United States

Job Type: FULL_TIME

Category: Sales / Revenue Operations (Client-facing Revenue Generation)

Date Posted: August 20, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (Client-facing role with remote work potential between appointments)

🚀 Role Summary

• This role focuses on direct client engagement to drive revenue through consultative sales of custom window treatments.

• It involves a blend of interior design expertise and a structured sales process, supported by robust back-office operations for order management and client service.

• Success hinges on building client relationships, understanding design needs, and translating them into profitable sales proposals.

• The position offers an entrepreneurial opportunity with corporate backing, emphasizing client satisfaction and continuous process improvement.

📝 Enhancement Note: While the title is "Design Consultant," the core function is revenue generation through sales. The "Operations" aspect comes into play through the structured sales process, order management systems, and the company's focus on a "five-star experience" for both clients and internal teams, which requires operational efficiency and alignment. The salary range also indicates a significant earning potential, typical of sales roles with commission structures, rather than a purely consultative or operational support role.

📈 Primary Responsibilities

• Conduct approximately ten in-home client appointments per week to understand their needs, preferences, and design aesthetics for window treatments.

• Leverage extensive product training and a proven sales process to guide clients through design choices and material selections.

• Develop and present customized proposals that effectively address client requirements and align with their budget and style.

• Accurately enter client orders into the company's automated order management system, ensuring precision and efficiency.

• Act as a brand ambassador for Stoneside Blinds & Shades, embodying the company's purpose and core values in all client interactions.

• Manage personal schedule and travel logistics efficiently to maximize client appointment opportunities and minimize downtime.

• Collaborate with internal operations and support teams to ensure seamless order fulfillment and client satisfaction post-sale.

• Proactively seek opportunities for continuous improvement in personal sales techniques and client engagement strategies, aligning with the company's value of "Continuous Improvement."

📝 Enhancement Note: The description emphasizes a structured sales process ("proven sales process," "automated system," "extensive training") and client management, which are key operational components for a successful sales team. The responsibilities are geared towards driving sales volume and ensuring a high-quality client experience, directly impacting revenue.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background or demonstrated interest in Interior Design, Architecture, or a related creative field is highly beneficial. Formal sales training or certifications are a plus.

Experience: A proven track record of sales success is essential. Experience in a client-facing consultative sales role, preferably within home furnishings, luxury goods, or design-related industries, is highly valued. Minimum of 2-5 years of relevant sales experience is anticipated for this mid-level role.

Required Skills:

• Proven sales acumen and ability to close deals.

• Strong passion and talent for interior design, including an understanding of color theory, space planning, and current design trends.

• Excellent communication, interpersonal, and active listening skills for effective client engagement.

• Ability to develop compelling and customized proposals tailored to individual client needs.

• Proficiency in using automated systems for order entry and client relationship management.

• High degree of self-motivation, drive, and determination to achieve sales targets.

• Professional demeanor and ability to represent the brand effectively as a brand ambassador.

• Reliable transportation, a valid driver's license, and current liability car insurance for client visits.

• Full-time availability, including the flexibility to work two Saturdays per month. Preferred Skills:

• Experience with CRM software for managing client interactions and sales pipelines.

• Familiarity with design software or tools for visualization (though not explicitly required, it can enhance proposal development).

• Experience in the window treatments or custom home furnishings industry.

• Demonstrated ability to manage time effectively and organize a demanding schedule of client appointments.

• Physical ability to lift up to 35 lbs (may be required for product samples or minor adjustments).

📝 Enhancement Note: The "Qualifications and Skills" section clearly indicates a sales-focused role. The emphasis on "sales success," "custom proposals," and "closing deals" aligns with revenue generation. The "passion and talent for interior design" adds a specialized skill set to this sales function. The "automated system" requirement points to the need for operational process adherence.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of successful sales engagements, highlighting the progression from initial client consultation to order closure.

• Include case studies demonstrating how you identified client needs and translated them into successful design solutions and sales outcomes.

• Present examples of proposals or presentations you have developed, illustrating your ability to articulate value and customize solutions.

• Demonstrate experience with CRM or order management systems, explaining how you used them to drive efficiency and track progress. Process Documentation:

• Candidates are expected to articulate their personal sales process, from lead qualification (though cold calls are excluded) to closing and post-sale follow-up.

• Be prepared to discuss how you manage your schedule and client appointments efficiently to maximize productivity.

• Provide examples of how you have adapted to or improved existing sales processes to enhance client experience or sales results.

• Discuss your approach to utilizing company-provided systems (like the automated order entry system) to ensure accuracy and operational efficiency.

📝 Enhancement Note: While a formal "portfolio" in the traditional design sense might not be the primary focus, candidates are implicitly expected to demonstrate their sales process, client management capabilities, and ability to utilize company systems effectively. This reflects a need for operational discipline within a client-facing sales role.

💵 Compensation & Benefits

Salary Range: $180,000 - $200,000 USD per year. This range is likely a combination of a base salary and commission, reflecting a significant earning potential commensurate with sales performance and the entrepreneurial nature of the role.

Benefits:

• Comprehensive training program at corporate headquarters, providing a strong foundation in products and sales methodologies.

• Opportunity to be part of a leading company in the window treatment industry, recognized for quality and customer experience.

• Entrepreneurial opportunity backed by world-class corporate support, offering autonomy and growth potential.

• Potential for uncapped earning through commission, rewarding high performance.

• Access to a structured sales process and proven methodologies designed for success.

• Company-provided tools and systems to support sales and order management.

• Contribution to a company with a clear purpose and strong core values focused on honesty, positivity, generosity, continuous improvement, and passion.

Working Hours: Full-time employment, typically around 40 hours per week. This includes the requirement to work two Saturdays per month, which is common for client-facing sales roles that need to accommodate client availability.

📝 Enhancement Note: The salary range of $180,000 - $200,000 USD strongly suggests a commission-heavy compensation structure, typical for high-performing sales consultants in the luxury goods or custom home improvement sectors. The benefits listed focus on training, support, and the potential for high earnings, aligning with an entrepreneurial sales role. The working hours are standard full-time but include weekend requirements common in client-facing sales.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Interior Design / Retail. Stoneside Blinds & Shades is a leader in the custom window treatment market, focusing on high-quality products and a premium customer experience.

Company Size: Stoneside is identified as America's #1 window treatment company, implying a substantial operational footprint and a significant market share. The specific employee count is not provided, but being a leading company suggests a medium to large-sized organization with established operational departments supporting sales, manufacturing, installation, and customer service.

Founded: The founding date is not specified, but the company is presented as a mature and established leader in its industry, suggesting a history of operational development and market penetration.

Team Structure:

• The Design Consultant role operates within a sales team, likely managed by a Sales Manager or Director.

• This role involves significant autonomy in managing client appointments and personal schedule but is supported by centralized operations for order processing, customer service, and potentially lead generation.

• Collaboration with installation teams and potentially design support staff is expected to ensure client satisfaction from sale to installation. Methodology:

• The company emphasizes a "five-star experience" for all stakeholders, indicating a strong focus on customer satisfaction and operational excellence.

• A "proven sales process" is central to the consultant's approach, suggesting standardized methodologies for client engagement, needs assessment, proposal development, and order management.

• The core values (Honesty, Positivity, Generosity, Continuous Improvement, Passion) shape the company's operational ethos and employee interactions.

• The role is framed as an "entrepreneurial opportunity backed by world-class corporate support," highlighting a blend of individual initiative and robust operational infrastructure.

Company Website: https://www.stoneside.com/

📝 Enhancement Note: The company culture is built around strong core values and a commitment to a high-quality customer experience, which translates into operational priorities like process standardization, continuous improvement, and excellent internal support for client-facing roles. The "entrepreneurial opportunity" framing suggests a culture that encourages initiative within a structured operational framework.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Sales Consultant, typically requiring 2-5 years of sales experience. It's a client-facing revenue-generating position that requires a blend of sales skills, design sensibility, and operational adherence to company processes.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Director. They operate with a degree of autonomy in managing their daily schedule and client interactions but are part of a larger sales team with shared goals and performance metrics.

Operations Impact: The direct impact of this role on revenue is significant, as each successful sale contributes directly to the company's top line. Furthermore, by providing a "five-star experience," these consultants contribute to customer retention, positive reviews, and brand reputation, which are critical operational outcomes for long-term business success.

Growth Opportunities:

• Sales Leadership: Advancement into roles such as Senior Design Consultant, Sales Team Lead, or Sales Manager, overseeing a team of consultants and driving regional sales performance.

• Specialization: Developing expertise in specific product lines, design styles, or client segments (e.g., commercial clients, high-end residential) to become a subject matter expert.

• Operations Support: Transitioning into roles within sales operations, training and development, or customer success management, leveraging their understanding of the sales process and client needs.

• Entrepreneurial Development: For individuals with strong business acumen, this role can serve as a stepping stone to more significant leadership or business development opportunities within the company.

📝 Enhancement Note: The growth path emphasizes progression within sales leadership or leveraging sales experience for operational roles. The "entrepreneurial opportunity" aspect suggests potential for growth beyond a standard sales position, aligning with operations' focus on driving efficiency and strategic development.

🌐 Work Environment

Office Type: This is a hybrid role. The primary "work environment" is the client's home or office, requiring travel to these locations. There is also an implied need for administrative work, proposal development, and potentially team meetings, which could be conducted remotely or from a local Stoneside office/showroom if available.

Office Location(s): The role is based in Los Angeles, California, with consultants expected to live within 30 miles of downtown Los Angeles to efficiently manage client appointments in the region.

Workspace Context:

• The consultant's personal vehicle is their primary "office" for travel between appointments.

• The client's home or office serves as the temporary workspace for consultations, design presentations, and needs assessment.

• A home office setup is likely necessary for administrative tasks, communication, and order preparation.

• Access to company-provided product samples and marketing materials is essential for client consultations.

• The company's automated system is a critical "tool" accessible remotely or from a designated workspace.

Work Schedule: Full-time, with standard business hours expected during weekdays, plus a requirement to work two Saturdays per month. Flexibility is key, as appointment schedules will vary based on client availability. This requires strong personal time management and organizational skills, akin to managing operational workflows.

📝 Enhancement Note: The hybrid nature of the role, with significant client-facing time, requires strong personal organization and time management, mirroring the operational demands of managing complex projects or client portfolios.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and potentially a brief phone screen to assess basic qualifications, sales experience, and design interest.

• In-depth Interview: Likely with a Sales Manager or hiring lead, focusing on sales methodology, client interaction examples, and design philosophy. Behavioral questions assessing core values (honesty, positivity, etc.) will be prominent.

• Sales Simulation/Case Study: You may be asked to role-play a client consultation or present a mock proposal based on a given scenario. This assesses your ability to apply the sales process and design thinking.

• Field Shadow/Ride-Along (Potential): In some cases, candidates might accompany an experienced consultant on appointments to observe the real-world application of the role.

• Final Interview: Could involve meeting with higher-level management or HR to discuss compensation, benefits, and overall fit within the company culture.

Portfolio Review Tips:

• Showcase Sales Achievements: Highlight specific sales metrics, growth percentages, or client acquisition numbers. Quantify your successes whenever possible.

• Demonstrate Design Sensibility: Include visual examples of projects where you successfully translated client needs into design solutions. This could be through mood boards, sketches, or photos of completed projects (with client permission).

• Illustrate Process Proficiency: Explain your personal sales process, emphasizing how you manage client relationships, develop proposals, and utilize systems for efficiency.

• Highlight Client Experience: Provide testimonials or examples of how you've delivered exceptional service and created positive client experiences, aligning with Stoneside's "five-star" promise.

• Focus on Problem-Solving: Present scenarios where you encountered client challenges or design dilemmas and how you effectively resolved them to achieve a successful outcome.

Challenge Preparation:

• Master the Sales Process: Be ready to articulate Stoneside's proven sales process, demonstrating how you would implement it in client consultations.

• Prepare Design Scenarios: Think through common design challenges in window treatments (e.g., light control, privacy, energy efficiency, aesthetic integration) and how you would address them.

• Practice Proposal Development: Be ready to outline the key components of a compelling client proposal and how you would tailor it.

• Articulate Core Values: Prepare specific examples of how you embody Stoneside's core values (Honesty, Positivity, Generosity, Continuous Improvement, Passion) in your professional interactions.

📝 Enhancement Note: The interview and portfolio review process will heavily lean towards assessing sales capabilities, client management, and adherence to company processes. Demonstrating an understanding of how design translates into sales revenue and how to efficiently manage client engagements is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing client leads, tracking interactions, scheduling appointments, and monitoring sales pipeline progress. While a specific CRM isn't named, proficiency in common platforms like Salesforce, HubSpot, Zoho CRM, or a proprietary system is expected.

• Automated Order Entry System: A critical tool for accurately inputting client orders, managing product configurations, and initiating the fulfillment process. Familiarity with such systems is a must.

• Proposal Generation Software: Tools or templates used to create professional and customized client proposals. This might be integrated with the CRM or a separate platform.

• Communication Tools: Standard business communication platforms such as email clients (e.g., Outlook, Gmail), instant messaging (e.g., Slack, Microsoft Teams), and video conferencing (e.g., Zoom, Google Meet) for internal and external communication.

Analytics & Reporting:

• Sales Performance Dashboards: Ability to interpret and utilize data from sales dashboards to track personal performance against targets, identify trends, and inform strategy.

• Reporting Tools: Understanding how to access and utilize reports generated by the CRM or order system to review sales figures, client demographics, and product popularity.

CRM & Automation:

• Order Management Systems: Experience with systems that automate the order lifecycle, from initial entry to fulfillment and invoicing.

• Scheduling Software: Tools that assist in managing a complex calendar of client appointments and travel, ensuring efficient time utilization.

📝 Enhancement Note: The mention of an "automated system" for order entry is a key piece of information. Candidates should highlight any experience with order management, CRM, or sales automation tools. Proficiency in these operational tools is vital for this client-facing role.

👥 Team Culture & Values

Operations Values:

• Honesty: Be truthful and transparent in all client dealings and internal communications, ensuring trust and integrity in sales processes.

• Positivity: Maintain a positive and respectful attitude, assuming positive intent in interactions and bringing constructive energy to client consultations and team collaborations.

• Generosity: Operate with an abundance mindset, seeking win-win outcomes for clients and the company, and sharing knowledge and support with colleagues.

• Continuous Improvement: Actively seek ways to enhance personal sales techniques, client engagement strategies, and contribute to the optimization of sales processes and operational efficiency.

• Passion: Demonstrate genuine engagement and enthusiasm for interior design, the Stoneside product line, and the mission to deliver a five-star experience.

Collaboration Style:

• Client-Centric Collaboration: Primarily focused on building strong relationships with individual clients, understanding their unique needs, and collaborating to find the best design solutions.

• Cross-Functional Support: While largely independent, consultants must collaborate effectively with internal teams (e.g., order processing, customer service, installation) to ensure a seamless client journey from sale to completion.

• Team Engagement: Participate constructively in sales team meetings, sharing insights and best practices, and contributing to a positive team environment aligned with company values.

• Feedback Integration: Be open to feedback from managers and clients, using it as an opportunity for continuous improvement and refinement of sales and design approaches.

📝 Enhancement Note: The emphasis on core values directly informs the expected behavior and operational approach of the Design Consultant. These values are not just abstract principles but are expected to guide daily interactions and decision-making, contributing to a cohesive and effective operational environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales and Design: Effectively merging a strong sales drive with genuine design expertise to meet client aesthetic desires while ensuring profitability and operational feasibility.

• Managing a Demanding Schedule: Juggling approximately ten client appointments per week, requiring exceptional time management, efficient travel planning, and the ability to maintain high energy levels.

• Navigating Client Expectations: Meeting diverse client needs and aesthetic preferences, sometimes requiring creative problem-solving and persuasive communication to align on solutions.

• Adapting to Company Processes: Adhering to Stoneside's specific sales process and utilizing their automated systems accurately, which requires learning and discipline.

• Sustaining Performance: Consistently meeting sales targets in a competitive market, requiring ongoing motivation and strategic client engagement.

Learning & Development Opportunities:

• Advanced Product Training: Deepen knowledge of Stoneside's extensive product lines, materials, and customization options to become a product expert.

• Sales Technique Enhancement: Participate in ongoing sales training and coaching to refine consultative selling skills, negotiation tactics, and closing strategies.

• Design Trend Workshops: Stay updated on the latest interior design trends through company-provided resources or industry events to offer cutting-edge advice.

• System Proficiency Development: Become an expert user of the company's CRM and order management systems, potentially contributing to process improvement suggestions.

• Mentorship Programs: Benefit from mentorship by experienced sales leaders or senior consultants who can provide guidance on career progression and overcoming challenges.

📝 Enhancement Note: The challenges identified are typical for a high-performing, client-facing sales role that requires operational discipline. Growth opportunities focus on deepening expertise within the sales and design domain, as well as leveraging that experience for broader career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe your consultative sales process from initial client contact to closing a deal. How do you uncover client needs and tailor your approach?" (Focus on structured sales methodology, active listening, and problem-solving.)

• "How do you incorporate interior design principles into your sales proposals to create compelling solutions for clients? Provide an example." (Highlight your design sensibility and ability to translate aesthetics into tangible benefits and sales outcomes.)

• "Imagine a client is hesitant about a particular product or price point. How would you address their concerns and guide them towards a decision?" (Demonstrate negotiation skills, objection handling, and focus on value proposition.)

• "How do you manage your time and schedule to effectively conduct multiple client appointments per week while ensuring thorough preparation and follow-up?" (Showcase organizational skills, time management strategies, and efficiency.) Company & Culture Questions:

• "What do you know about Stoneside Blinds & Shades, and why are you interested in this Design Consultant role?" (Research the company's mission, values, products, and market position.)

• "How do your personal values align with Stoneside's core values of Honesty, Positivity, Generosity, Continuous Improvement, and Passion?" (Prepare specific examples illustrating each value in your professional experience.)

• "How do you approach delivering a 'five-star experience' to clients?" (Connect your customer service philosophy to the company's stated goal.)

• "What does 'continuous improvement' mean to you in the context of a sales role, and how have you applied it?" (Showcase your proactive approach to learning and development.) Portfolio Presentation Strategy:

• Quantify Your Success: For any sales achievements, use numbers and metrics (e.g., "Increased sales by X%," "Achieved Y% of quota," "Managed a portfolio of Z clients").

• Visual Storytelling: If presenting design examples, use high-quality images and explain the client's problem, your proposed solution, and the successful outcome.

• Process Walkthrough: Clearly articulate your step-by-step sales process, emphasizing how you use company tools (CRM, order systems) to ensure efficiency and accuracy.

• Value Proposition Focus: For each example, clearly state the value you brought to the client and the company.

• Enthusiasm and Authenticity: Present with energy and genuine passion for design and sales, reflecting the company's values.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong sales aptitude, a genuine passion for design, and an understanding of how to operate effectively within a structured, client-focused sales environment. Highlighting alignment with the company's core values is paramount.

📌 Application Steps

To apply for this operations-adjacent sales position:

• Submit your application through the provided link on jobs.ashbyhq.com.

• Tailor Your Resume: Highlight your sales achievements, customer service experience, and any interior design or home furnishing background. Use keywords from the job description such as "sales success," "design consultant," "client appointments," "custom proposals," and "automated system."

• Prepare Your Portfolio: Curate examples that showcase your sales process, client management skills, design sensibility, and any quantifiable results. Focus on demonstrating how you drive revenue while ensuring client satisfaction.

• Research Stoneside: Understand their market position, product offerings, company values, and commitment to a "five-star experience." Be prepared to articulate why you are a good fit for their culture and mission.

• Practice Your Pitch: Rehearse your responses to common sales and behavioral interview questions, focusing on demonstrating your passion, drive, and ability to adhere to company processes and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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