Design Consultant

📍 Job Overview

Job Title: Design Consultant – In-home Sales Pro

Company: SPF Screens & Awnings (A Hunter Douglas Brand)

Location: Phoenix, AZ, United States

Job Type: Full-Time

Category: Sales / In-Home Sales

Date Posted: 2026-06-18

Experience Level: 2-5+ Years

Remote Status: On-site (Travel within territory required)

🚀 Role Summary

• This role is specifically for experienced sales professionals ("closers") who excel in high-ticket, consultative in-home sales environments. It's not an entry-level or training position.

• You will be responsible for running pre-set, qualified appointments, focusing on delivering value-based presentations and closing deals for premium outdoor living solutions.

• Success in this role is measured by a strong close rate, significant monthly sales generation, and effective pipeline management through CRM.

• The position offers uncapped commission potential, supported by company-generated leads, robust marketing, and a comprehensive benefits package.

📝 Enhancement Note: This role is positioned as a "closer's seat" for proven sales talent. It emphasizes a performance-driven, commission-based structure with significant earning potential for top performers. The focus is on consultative selling and closing deals, rather than lead generation or cold outreach.

📈 Primary Responsibilities

• Conduct 2-4 qualified, pre-set in-home appointments daily, leveraging company marketing efforts.

• Deliver professional, consultative sales presentations focused on the value and benefits of premium outdoor living solutions, rather than price alone.

• Confidently drive sales outcomes and aim for one-call closes whenever possible.

• Own and manage the entire sales pipeline from the initial appointment and quote issuance through to installation, employing strategic follow-up to maximize the close rate.

• Generate additional revenue through customer referrals, repeat business, and the development of local partnerships.

• Actively contribute to team success by offering support to nearby territories when needed.

• Maintain expert-level proficiency in CRM pipeline management, ensuring accurate data and timely communication.

• Collaborate with marketing, production, and installation teams to ensure a seamless customer experience.

📝 Enhancement Note: The responsibilities highlight a full-cycle sales process with an emphasis on consultative selling, closing, and pipeline management. The expectation is for self-motivated individuals who can manage their territory and follow-up effectively.

🎓 Skills & Qualifications

Education: Not specified, but a strong foundation in sales principles and customer interaction is implied.

Experience:

• 2-5+ years of high-ticket, consultative sales experience is required.

• Prior in-home sales experience is a significant advantage.

• A demonstrated history of consistently overachieving revenue goals, especially in commission-based roles, is essential. Required Skills:

• Consultative Sales Expertise: Ability to understand customer needs and present solutions that align with their lifestyle and investment.

• High-Ticket Closing Skills: Proven ability to close deals on premium products with higher price points.

• CRM Pipeline Management: Proficiency in using CRM systems to track leads, manage opportunities, and forecast sales.

• Value-Based Selling: Skill in articulating product value and benefits to justify premium pricing.

• Objection Handling: Ability to effectively address customer concerns and overcome sales resistance.

• One-Call Close Proficiency: Demonstrated success in closing sales during the initial appointment.

• Territory Management: Capability to manage time, appointments, and follow-up within an assigned geographic area.

• Customer Relationship Management: Building rapport and trust with clients to foster referrals and repeat business.

• Self-Motivation & Drive: Ability to work independently and maintain high performance in a commission-driven environment.

• Strong Communication & Presentation Skills: Polished and persuasive delivery in client interactions.

Preferred Skills:

• Experience in the home improvement, custom window coverings, or outdoor living sectors.

• Demonstrated success in developing local partnerships and referral networks.

• Familiarity with sales methodologies focused on solution selling.

📝 Enhancement Note: The emphasis is heavily on sales performance and closing ability. While specific educational degrees aren't listed, practical sales experience and a quantifiable track record are paramount. The "in-home sales background" is highlighted as a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Documented evidence of exceeding sales targets, close rates, and average deal size in previous roles.

• Case Studies of High-Ticket Sales: Examples of successful sales processes for premium products, detailing customer needs assessment, value proposition articulation, and closing strategies.

• CRM Usage Examples: Demonstrations of how CRM has been used for pipeline management, forecasting, and customer follow-up to drive sales outcomes.

• Referral/Partnership Development: Examples of initiatives taken to generate leads through customer referrals or local business partnerships.

Process Documentation:

• Consultative Sales Process: Outline your approach to understanding customer needs, presenting solutions, and handling objections in an in-home setting.

• Pipeline Management Strategy: Describe your methods for managing leads from initial contact through to closing, including follow-up techniques.

• Value Articulation Framework: How you effectively communicate the unique value and benefits of premium products to justify their price point.

📝 Enhancement Note: While a formal "portfolio" isn't explicitly requested in the traditional sense, candidates are expected to demonstrate their sales process, results, and CRM proficiency through examples and quantifiable achievements during the interview process. This implies a need to prepare specific examples of past successes.

💵 Compensation & Benefits

Salary Range:

• On-Target Earnings (OTE) for Top Performers: $150,000 - $250,000+ annually.

• Average Annual Income for DCs Not Yet Maximizing Territory: $80,000 - $90,000.

• Ramp-up Period: Salary + commission during the initial 10-week ramp-up period.

• Training Period: Paid training for 2 weeks.

Benefits:

• Health & Wellness: Medical, Dental, Vision, Life Insurance, Short-term Disability, Accident Insurance.

• Retirement: 401(k) with a 6% company match.

• Automotive: $500 monthly car allowance + toll reimbursement.

• Sales Tools: Sales iPad, product samples, and professional measuring equipment provided.

Working Hours:

• Full-time, 5 days per week.

• Availability Required: Must be available for evening and weekend sales appointments, as this is when many homeowners are available.

📝 Enhancement Note: The compensation is heavily commission-based with a significant uncapped potential for high performers. The provided salary ranges ($80k-$90k average, $150k-$250k+ for top performers) reflect a commission structure where performance directly dictates earnings. The company offers a structured ramp-up period with a base salary plus commission to support new hires.

🎯 Team & Company Context

🏢 Company Culture

Industry: Window Coverings Manufacturing (Hunter Douglas), with a specialized focus on retractable awnings and motorized sunscreens (SPF Screens & Awnings).

Company Size: SPF Screens & Awnings is expanding and operates as a division of Hunter Douglas, a large, established global manufacturer. This suggests a blend of specialized focus with the backing of a larger corporate structure.

Founded: SPF Screens & Awnings has been operating for over 15 years. Hunter Douglas has over 100 years of innovation.

Team Structure:

• Sales Team: Focused on in-home consultative sales, with clear performance metrics and a commission-driven environment.

• Support Structure: The company handles marketing, production, and installation, allowing sales consultants to focus solely on closing deals.

• Collaboration: Emphasizes a team-oriented approach ("no ‘I’ in team") while rewarding individual performance. Collaboration is expected, especially in supporting neighboring territories.

Methodology:

• Sales Approach: Solution-based, consultative selling focused on value and premium solutions, with a strong emphasis on closing.

• Marketing Support: Aggressive company marketing generates pre-set, qualified appointments.

• Operational Support: Seamless integration between sales, production, and installation ensures customer satisfaction.

Company Website: https://www.hunterdouglas.com/ (Hunter Douglas)

📝 Enhancement Note: The culture is described as performance-driven, entrepreneurial, and supportive, with a focus on achieving ambitious growth targets. The company aims to be the "fastest growing, most loved, window covering company in the world."

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced Sales Consultant, specifically a "closer," within the B2C sales domain. It's a direct contributor role focused on revenue generation.

Reporting Structure: While not explicitly detailed, sales consultants typically report to a Sales Manager or Regional Sales Director who oversees territory performance and provides coaching.

Operations Impact: The Design Consultant's primary impact is direct revenue generation. Their success directly contributes to the company's growth and market expansion, particularly in new territories like Southern California.

Growth Opportunities:

• Territory Expansion & Ownership: Opportunity to build and dominate a sales territory, leading to significant income growth.

• Leadership Potential: While the role is primarily individual contributor, consistent high performance and demonstrated leadership qualities could open doors to sales management or team lead positions within SPF or Hunter Douglas.

• Skill Development: Continuous improvement in high-ticket consultative sales, negotiation, and customer relationship management through hands-on experience and potential company training.

• Cross-Functional Exposure: Understanding the interplay between sales, marketing, production, and installation.

📝 Enhancement Note: Growth is framed around maximizing personal earning potential through territory mastery and performance. While explicit management tracks aren't detailed, the company's growth ambitions suggest opportunities for high performers to advance.

🌐 Work Environment

Office Type: This is primarily an in-home sales role, meaning the "office" is the customer's home and the consultant's personal vehicle.

Office Location(s): The role is based in Phoenix, AZ, requiring travel within the assigned territory. SPF Screens & Awnings also operates in Florida, Georgia, North Carolina, Texas, and is expanding into Southern California.

Workspace Context:

• Field-Based: The majority of time is spent in the field meeting with clients.

• Personal Vehicle: A reliable personal vehicle is essential for travel.

• Tools Provided: A sales iPad, product samples, and measuring equipment are supplied to facilitate presentations and measurements.

• Support System: Backed by company marketing for lead generation and internal teams for production and installation.

Work Schedule:

• Full-time, 5 days per week.

• Flexibility: Requires availability for evening and weekend appointments to align with customer schedules. This indicates a non-traditional 9-to-5 structure.

📝 Enhancement Note: The work environment is dynamic and field-oriented, demanding flexibility in scheduling and a high degree of self-management. The company provides the necessary tools and lead generation support, allowing consultants to focus on client interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess sales experience, motivation, and fit for a high-commission role.

• In-depth Interview(s): May involve meeting with a Sales Manager to discuss sales methodology, past performance, and role-specific scenarios. Candidates will likely be asked to walk through their sales process and provide examples.

• Role-Playing/Presentation: Potential for a simulated sales presentation or role-playing exercise to assess consultative selling and closing skills.

• Background Check: Standard for roles involving customer interaction and financial responsibility.

Portfolio Review Tips:

• Quantify Achievements: Be prepared to present specific, quantifiable data on past sales performance (e.g., revenue generated, close rates, average deal size, growth percentages).

• Showcase Sales Process: Clearly articulate your consultative selling methodology, from initial contact to closing and follow-up. Use specific examples.

• Highlight CRM Proficiency: Explain how you've used CRM tools to manage your pipeline, track progress, and drive results.

• Demonstrate Value Selling: Provide examples of how you've successfully sold premium products by focusing on value, not just price.

• Prepare for Objections: Think through common objections in the home improvement/customization space and how you would address them.

• Reference Past Successes: Be ready to discuss successful referral generation or partnership development initiatives.

Challenge Preparation:

• Expect questions about how you handle rejection, manage your time, stay motivated, and close difficult deals.

• Prepare to discuss your strategy for overcoming objections related to price and competition.

• Be ready to articulate why you are a "closer" and how you differentiate yourself in a consultative sales role.

📝 Enhancement Note: The application process will likely focus heavily on assessing a candidate's proven sales ability, closing skills, and self-management capabilities. Candidates should prepare to demonstrate their success with data and specific examples of their sales process.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System (e.g., Salesforce, HubSpot, or proprietary): Essential for pipeline management, lead tracking, customer data, and communication logging. Proficiency in managing a sales pipeline within a CRM is critical.

• Sales iPad: Provided by the company for presentations, product information, and potentially order entry.

• Measuring Equipment: Professional tools for accurate on-site measurements.

• Product Samples: Physical samples of awnings and sunscreens for customer review.

Analytics & Reporting:

• While not directly using analytics tools for analysis, performance will be tracked via CRM data related to:
  • Close Rate: Percentage of appointments converted into sales.
  • Average Ticket Size: The average revenue per sale.
  • Monthly Sales Volume: Total revenue generated per month.
  • Lead Conversion Rates: Effectiveness of company marketing in generating qualified appointments.

CRM & Automation:

• CRM: The core tool for managing all sales activities and customer interactions.

• Company Marketing Systems: For lead generation and appointment setting.

• Potential Internal Order/Production Systems: For processing sales once closed (though the consultant's focus is on closing).

📝 Enhancement Note: The technology stack is centered around sales enablement and customer relationship management. Proficiency with CRM software is a must, and comfort with using sales-specific mobile devices and presentation tools is expected.

👥 Team Culture & Values

Operations Values:

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets, with compensation directly tied to results.

• Customer Focus: Delivering premium solutions that enhance customer living spaces and satisfaction.

• Integrity & Professionalism: Representing a reputable brand (Hunter Douglas) with polished, consultative interactions.

• Teamwork & Support: Willingness to collaborate and support colleagues to achieve overall company success.

• Entrepreneurial Spirit: Taking ownership of one's territory and business, driving growth through proactive efforts.

Collaboration Style:

• Independent Execution: Consultants are expected to manage their territories and appointments autonomously.

• Mutual Support: A culture that encourages helping colleagues, especially in expanding markets.

• Cross-Functional Interaction: Effective communication with marketing (for leads), production (for order fulfillment), and installation (for customer satisfaction).

• Feedback Loop: Openness to feedback for continuous improvement in sales techniques and customer engagement.

📝 Enhancement Note: The culture values high achievers who are self-motivated, professional, and understand the importance of both individual performance and team contribution. The entrepreneurial aspect encourages consultants to treat their territory as their own business.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Ticket Sales Objections: Overcoming customer hesitation related to the investment required for premium custom solutions.

• Performance Pressure: The commission-based structure requires consistent high performance to achieve target earnings.

• Territory Management: Effectively balancing multiple appointments, follow-ups, and administrative tasks within a designated geographic area.

• Adapting to Customer Needs: Tailoring presentations to diverse homeowner needs and preferences in their own homes.

• Weekend/Evening Work: Adapting to a schedule that requires availability outside traditional business hours.

Learning & Development Opportunities:

• Advanced Sales Techniques: Honing skills in consultative selling, negotiation, and closing for high-value products.

• Product Knowledge Mastery: Becoming an expert in retractable awnings, motorized sunscreens, and their benefits.

• CRM & Sales Tool Proficiency: Maximizing the use of provided tools for efficiency and effectiveness.

• Territory Growth Strategies: Learning best practices for expanding client bases through referrals and local partnerships.

• Potential for Advancement: Opportunities to move into senior sales roles or sales management positions for those who excel.

📝 Enhancement Note: The challenges are inherent to a high-performance, commission-based sales role. Growth is tied to mastering these challenges and leveraging the company's support structure and product offerings.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to a high-ticket, in-home sales appointment from start to finish." (Focus on needs assessment, value proposition, objection handling, and closing.)

• "How do you manage your sales pipeline and ensure consistent follow-up to maximize close rates?" (Highlight CRM usage and strategic communication.)

• "Walk me through a time you successfully sold a premium product by focusing on value rather than price." (Provide a specific case study.)

• "How do you handle objections related to price or competition in a consultative sales setting?" (Demonstrate your objection-handling framework.)

• "Describe your experience with lead generation strategies beyond company-provided leads, such as referrals or local partnerships." Company & Culture Questions:

• "Why are you interested in SPF Screens & Awnings and the Design Consultant role specifically?" (Connect your skills and goals to the job description.)

• "What motivates you in a commission-based sales environment?" (Emphasize drive, performance, and earning potential.)

• "How do you stay motivated when facing rejection or challenging sales cycles?" (Show resilience and a problem-solving mindset.)

• "How do you see yourself fitting into a performance-driven, team-oriented sales culture?" (Highlight both individual drive and collaborative spirit.) Portfolio Presentation Strategy:

• Quantify Everything: Prepare clear slides or talking points with hard numbers for your past achievements (e.g., "Exceeded quota by 15% for 3 consecutive quarters," "Achieved a 30% close rate on high-ticket items").

• Show, Don't Just Tell: Use specific examples to illustrate your sales process, problem-solving abilities, and customer engagement strategies.

• Focus on Value: When discussing past successes, emphasize how you identified customer needs and presented solutions that delivered significant value, leading to the sale.

• CRM in Action: If possible, describe how you used CRM features to manage your territory, track interactions, and close deals.

• Concise and Impactful: Keep your presentation focused and to the point, highlighting your most relevant achievements and skills.

📝 Enhancement Note: The interview process is designed to assess a candidate's ability to close high-ticket sales. Preparation should focus on demonstrating a proven track record, a strong consultative sales methodology, and self-management skills.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Hunter Douglas careers portal.

• Prepare Your Sales Track Record: Gather specific, quantifiable data on your past sales performance, including revenue figures, close rates, average deal sizes, and any awards or recognition for overachievement.

• Refine Your Resume: Ensure your resume clearly highlights your experience in high-ticket, consultative sales, CRM proficiency, and any success in closing deals or managing a sales territory. Use keywords from the job description.

• Practice Your Sales Pitch: Be ready to articulate your consultative sales process, how you handle objections, and why you are a strong "closer." Prepare specific examples and case studies.

• Research SPF & Hunter Douglas: Understand their products, market position, and company values. Articulate why you are a good fit for their culture and growth objectives in the Phoenix market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for a high-ticket sales role. All details regarding compensation, benefits, and exact interview processes should be verified directly with the hiring organization.