Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: SPF Screens & Awnings (A Hunter Douglas Brand)

Location: Orlando, FL, United States

Job Type: Full-Time

Category: Sales / In-Home Sales Professional

Date Posted: June 01, 2026

Experience Level: 2-5+ Years

Remote Status: On-site (Field-based role with in-home appointments)

🚀 Role Summary

• This is a high-commission, performance-driven in-home sales role focused on consultative selling of premium outdoor living solutions.

• You will be provided with a consistent stream of pre-qualified, high-quality appointments, eliminating the need for cold prospecting.

• The role emphasizes a "closer's seat" mentality, requiring proven success in driving decisive buying outcomes and one-call closes.

• Successful candidates will manage their territory and sales pipeline with a high degree of autonomy, aiming to significantly exceed revenue targets.

📝 Enhancement Note: While the job title is "Design Consultant," the description clearly positions this as a pure sales role focused on closing high-ticket deals, not a design or technical consultation role. The emphasis is on sales acumen, closing ability, and revenue generation. The "design" aspect refers to the consultative presentation of the product's aesthetic and functional benefits.

📈 Primary Responsibilities

• Conduct 2-4 qualified, pre-set in-home appointments daily, leveraging company-generated leads and robust marketing support.

• Deliver confident, consultative, and value-based presentations to homeowners, focusing on the benefits and premium quality of retractable awnings and motorized sunscreens.

• Drive decisive buying outcomes by effectively asking for the sale and aiming for one-call closes whenever feasible.

• Manage and own the entire sales pipeline from the initial appointment through installation, employing strategic follow-up on issued quotes to maximize close rates.

• Generate additional revenue through referrals, repeat business, and developing local partnerships.

• Maintain expert-level CRM pipeline management and communication standards to ensure organized and efficient sales processes.

• Collaborate with nearby territories to support sales efforts when needed, embodying a team-oriented success mindset.

• Utilize provided sales tools, including an iPad, product samples, and measuring equipment, to enhance customer presentations and closing effectiveness.

📝 Enhancement Note: The responsibilities highlight a strong focus on sales process management, including pipeline ownership, follow-up strategies, and referral generation, which are critical for success in a commission-based, high-ticket sales environment. The emphasis on "value, not price" suggests a consultative approach to objection handling and value proposition articulation.

🎓 Skills & Qualifications

Education:

• No specific degree is explicitly required, but a strong foundation in sales principles, communication, and business acumen is essential. Experience:

• Minimum of 2-5+ years of proven experience in high-ticket, consultative sales.

• A background in in-home sales is highly preferred and will move candidates to the front of the line.

• Demonstrated history of consistently overachieving revenue goals, especially in commission-based roles.

• Experience managing a sales pipeline and performing strategic follow-up. Required Skills:

• High-Ticket Closing: Proven ability to close complex, high-value sales transactions.

• Consultative Selling: Skill in understanding customer needs and presenting solutions that align with their requirements and aspirations.

• CRM Pipeline Management: Proficiency in using CRM systems (e.g., Salesforce, HubSpot, or similar) to track leads, manage opportunities, and forecast sales.

• Value-Based Presentation: Ability to articulate the unique value proposition of premium products, justifying price points through benefits and quality.

• Objection Handling: Strong capability to address customer concerns and overcome objections effectively without relying on heavy discounting.

• Lead Conversion & Follow-up: Expertise in converting leads into sales and executing disciplined follow-up strategies.

• Territory Management: Ability to manage time, appointments, and follow-up activities efficiently within an assigned geographic area.

• Self-Motivation & Discipline: Ability to thrive in a performance-driven environment with minimal supervision and a strong internal drive.

Preferred Skills:

• Experience in home improvement, custom window treatments, or similar high-ticket in-home sales environments.

• Proficiency in specific CRM platforms commonly used in sales operations for lead and opportunity tracking.

• Strong negotiation and persuasion skills.

• Excellent communication and interpersonal skills for building rapport with homeowners.

📝 Enhancement Note: The emphasis on "not a training role" and "closer's seat" strongly suggests that candidates with a proven sales track record, particularly in closing high-ticket items, will be prioritized. The preference for in-home sales experience indicates a need for candidates comfortable with direct customer interaction in a residential setting.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While not explicitly a "process portfolio" in the traditional operations sense, candidates are expected to demonstrate their sales process capabilities through their experience and interview performance.

• Sales Process Demonstration: Be prepared to articulate your personal sales process from initial contact to closing, including lead qualification, needs assessment, presentation strategy, objection handling, and closing techniques.

• Metrics & Results: Showcase your ability to achieve and exceed sales targets, close rates, and revenue generation goals with specific, quantifiable examples.

• CRM Proficiency: Discuss your experience with CRM systems and how you've used them to manage pipelines, track customer interactions, and drive sales success.

• Value Proposition Articulation: Demonstrate how you present value and justify premium pricing, rather than relying on discounts.

Process Documentation:

• Candidates are expected to have a structured approach to their sales activities, even if not formally documented in a portfolio. This includes:
  • Workflow Design: Understanding and executing an efficient daily workflow that maximizes appointments and closing opportunities.
  • Implementation & Automation: While not directly related to operations automation, candidates should demonstrate how they efficiently manage their schedule, follow-ups, and client communication.
  • Measurement & Analysis: Ability to track personal sales metrics (close rate, average ticket, monthly sales) and understand how these contribute to overall business objectives.

📝 Enhancement Note: For a sales role like this, the "portfolio" is less about formal process documents and more about the candidate's demonstrated ability to execute a successful sales process and achieve quantifiable results. Candidates should be prepared to discuss their methodology and past successes in detail during interviews.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Income: $80,000 - $250,000+

  • Base/Ramp-up: Sales + commission during a 10-week ramp-up period.
  • Average DC (not maximizing territory): $80,000 - $90,000 annually.
  • Top Performers: $150,000 - $250,000+ annually.

• Commission Structure: Uncapped commission structure is the primary driver of income.

📝 Enhancement Note: The salary range is highly variable and directly tied to commission performance. The provided figures indicate a significant earning potential for high-achieving sales professionals. The salary range is estimated based on the provided figures for "average" and "top performers" and regional sales benchmarks for similar high-commission roles in Orlando, FL.

Benefits:

• Medical, Dental, Vision Insurance: Comprehensive health coverage options.

• Life Insurance: Provided coverage for peace of mind.

• Short-term Disability: Income protection for temporary incapacitation.

• Accident Insurance: Coverage for accidental injuries.

• 401(k) with 6% Match: Retirement savings plan with a generous company match.

• Mileage and Toll Reimbursement: Covers travel expenses incurred within the territory.

Working Hours:

• Full-time, 5 days per week.

• Requires availability for evening and weekend sales appointments to accommodate customer schedules.

📝 Enhancement Note: The working hours reflect the nature of in-home sales, requiring flexibility to meet customer availability, which often includes evenings and weekends.

🎯 Team & Company Context

🏢 Company Culture

Industry: Window Coverings Manufacturing & Home Improvement Retail. SPF Screens & Awnings operates within the broader Hunter Douglas ecosystem, a leader in window treatments and architectural products.

Company Size: SPF Screens & Awnings is part of Hunter Douglas, a large, established global manufacturer. SPF itself is described as a leader in its specific market segments across multiple states, indicating a significant operational footprint.

Founded: Hunter Douglas was founded over 100 years ago. SPF Screens & Awnings has been transforming outdoor spaces for over 15 years as part of the Hunter Douglas family.

Team Structure:

• Sales Team: This role is part of a dedicated sales team focused on in-home consultations and closing deals. The team operates with a high degree of autonomy within their assigned territories.

• Reporting Structure: Design Consultants report to a sales leadership figure (e.g., Sales Manager, Regional Sales Director) who provides guidance and performance management.

• Cross-functional Collaboration: While primarily a field-based sales role, collaboration occurs with marketing for lead generation, and with production/installation teams to ensure a seamless customer experience post-sale.

Methodology:

• Data-Driven Sales: The company relies on marketing to generate leads and uses CRM to track sales performance and manage pipelines.

• Value-Centric Approach: The sales methodology emphasizes presenting the value and premium quality of the products rather than competing on price.

• Team Support: There's an emphasis on a supportive team environment where members can assist each other, reflecting a collaborative culture despite the individualistic nature of the sales role.

Company Website: https://www.hunterdouglas.com/ (For Hunter Douglas), SPF Screens & Awnings likely has a dedicated section or microsite.

📝 Enhancement Note: The company culture blends the innovation and scale of a large corporation (Hunter Douglas) with the entrepreneurial spirit and performance focus of a specialized sales division (SPF Screens & Awnings). The "solution-based company with a team that has each other's backs" suggests a supportive yet results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a senior individual contributor in sales, a "closer's seat" for experienced professionals. It's not an entry-level or management position but a role for proven sales performers.

Reporting Structure: Reports to sales leadership, likely a Sales Manager or similar, who oversees performance, provides coaching, and manages territory assignments.

Operations Impact: The Design Consultant directly impacts revenue generation through their sales performance. Their success contributes significantly to the company's market share and growth in premium outdoor living solutions.

Growth Opportunities:

• Sales Leadership: Potential to advance into Sales Management or leadership roles within SPF or Hunter Douglas, overseeing teams and territories.

• Territory Expansion: Opportunity to grow an existing territory's revenue or potentially take on larger or more complex territories.

• Specialization: Develop expertise in high-ticket consultative sales, premium product presentation, and outdoor living solutions.

• Performance-Based Rewards: Continuous growth in earning potential through uncapped commission, driven by consistent high performance.

📝 Enhancement Note: The growth path is primarily within sales, focusing on increasing earning potential and potentially moving into management. The company's expansion into new markets suggests opportunities for high performers to be part of that growth.

🌐 Work Environment

Office Type: This is a field-based, in-home sales role. While there isn't a traditional office to report to daily, candidates will operate from their home base and travel extensively within their assigned territory.

Office Location(s): The role is based in Orlando, FL, requiring travel within that specific territory. The company also operates in Georgia, North Carolina, Texas, Arizona, and is expanding into Southern California, indicating a broader network.

Workspace Context:

• Mobile Office: Your car serves as your primary mobile office, supported by a provided sales iPad for presentations, product information, and CRM access.

• Customer Homes: The primary "workspace" is the customer's home, requiring professionalism, adaptability, and excellent interpersonal skills.

• Team Interaction: While largely independent, there will be opportunities for team interaction during training, sales meetings, and collaborative support efforts.

Work Schedule:

• Full-time, 5 days per week.

• Requires flexibility to schedule and conduct appointments during evenings and weekends to align with customer availability.

📝 Enhancement Note: This is a dynamic, field-based role requiring significant self-management and the ability to work effectively outside a traditional office setting. The emphasis on evening and weekend availability is crucial for success.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, sales experience, and cultural fit.

• Sales Simulation/Presentation: Candidates may be asked to present a mock sales pitch or discuss a past successful sales scenario to demonstrate their consultative sales skills, closing techniques, and ability to handle objections.

• Ride-Along (Potential): In some cases, a shadowing or ride-along with a top performer might be part of the process to assess real-world performance and territory management.

• Final Interview: Discussion with sales leadership to finalize the offer, focusing on long-term potential and alignment with company goals.

Portfolio Review Tips:

• Quantifiable Achievements: Focus on presenting concrete sales numbers: close rates, average ticket size, monthly/annual revenue, and growth percentages.

• Sales Process Articulation: Be ready to clearly and concisely explain your personal sales process step-by-step.

• Case Studies: Prepare 1-2 detailed examples of challenging sales scenarios you successfully navigated, highlighting your problem-solving skills, consultative approach, and ultimate success metric.

• CRM Usage: Discuss how you leverage CRM to manage your pipeline, track customer interactions, and ensure follow-up.

• Value Selling Examples: Illustrate how you successfully sold premium products by focusing on value and benefits, rather than price reductions.

Challenge Preparation:

• Objection Handling Scenarios: Practice responding to common objections related to price, need, timing, and competitors.

• Closing Techniques: Be prepared to explain and demonstrate various closing techniques.

• Territory Management Strategy: Discuss how you would plan your week and prioritize appointments within an assigned territory.

• Value Proposition Crafting: Be ready to articulate the unique selling points of SPF's retractable awnings and sunscreens.

📝 Enhancement Note: The interview process will heavily focus on assessing sales acumen, closing ability, and a proven track record. Candidates should prepare to "sell themselves" and demonstrate their sales methodology effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Sales iPad: Provided by the company for in-home presentations, product catalogs, quoting tools, and CRM access.

• CRM System: Essential for pipeline management, lead tracking, customer data, and activity logging. Candidates should be proficient with CRM platforms.

• Product Samples: Essential for customer demonstrations.

• Measuring Equipment: Professional tools for accurate on-site measurements.

Analytics & Reporting:

• CRM Dashboards: Used to track personal sales performance, pipeline status, and key metrics.

• Sales Reports: Generated from CRM to monitor progress against goals.

CRM & Automation:

• CRM Software: Used extensively for managing customer relationships and sales processes.

• Sales Enablement Tools: Potentially integrated with CRM for presentations, quoting, and proposal generation.

📝 Enhancement Note: Proficiency with CRM is a critical requirement. The company provides the necessary hardware (iPad) and product samples, but candidates must bring their expertise in leveraging these tools for maximum sales impact.

👥 Team Culture & Values

Operations Values: (Interpreted through the lens of a sales team)

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets, measured by close rates and revenue generated.

• Customer Focus: Delivering value and premium solutions that enhance customer outdoor living experiences.

• Integrity & Professionalism: Representing the brand with confidence and polish in customer homes.

• Teamwork & Support: A culture where team members support each other's success, especially during peak times or when territories overlap.

• Entrepreneurial Spirit: Owning one's territory and business development (referrals, repeat business) like an entrepreneur.

Collaboration Style:

• Independent Field Work: The core of the role involves independent client interactions.

• Supportive Team Network: While independent, there's an expectation of mutual support and shared success within the sales team.

• Cross-functional Communication: Clear communication with marketing (for leads) and operations (for fulfillment) is necessary for a smooth customer journey.

📝 Enhancement Note: The culture appears to be a blend of high-performance sales drive and a supportive team environment. Candidates who are highly motivated, results-oriented, and can also collaborate effectively will fit well.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Ticket Sales Objections: Overcoming price-related objections for premium products requires strong value articulation and closing skills.

• Performance Pressure: The uncapped commission structure means income is directly tied to performance, which can be challenging for those not consistently hitting targets.

• Territory Management: Effectively balancing a high volume of appointments across an assigned geographic area while ensuring thorough follow-up.

• Work-Life Balance: The requirement for evening and weekend availability may impact personal schedules.

• Sales Cycle Management: Nurturing leads and managing the sales cycle from initial contact to closing requires discipline and strategic follow-up.

Learning & Development Opportunities:

• Sales Training: Two weeks of paid training to learn product knowledge, sales methodology, and CRM usage.

• Mentorship: Potential for informal mentorship from experienced top performers or direct sales leadership.

• Skill Enhancement: Continuous development in consultative selling, negotiation, objection handling, and closing techniques.

• Career Advancement: Opportunities to move into sales leadership or manage larger territories based on performance.

📝 Enhancement Note: This role is ideal for individuals who thrive on challenges and view them as opportunities for growth and increased earnings. The company provides structured sales training and ongoing support to help consultants succeed.

💡 Interview Preparation

Strategy Questions:

• "Describe your consultative sales process for a high-ticket item. How do you uncover needs and build value?"

• "How do you handle objections regarding price or the need for our product? Provide specific examples."

• "Walk me through a time you successfully closed a difficult sale. What were the key factors in your success?"

• "How do you manage your pipeline and prioritize follow-ups to maximize your close rate?"

• "What is your experience with CRM systems, and how have you used them to drive sales performance?" Company & Culture Questions:

• "Why are you interested in selling premium outdoor living solutions with SPF Screens & Awnings?"

• "What do you know about Hunter Douglas and our brands?"

• "How do you see yourself fitting into a performance-driven, commission-based sales environment?"

• "Describe your ideal work environment and team dynamic."

• "How do you stay motivated when facing sales challenges or slow periods?" Portfolio Presentation Strategy:

• Quantify Everything: Use numbers to demonstrate your success (e.g., "Increased my close rate by 15% in Q3," "Consistently exceeded monthly sales targets by an average of 20%").

• STAR Method: Prepare to answer behavioral questions using the STAR method (Situation, Task, Action, Result) with specific sales examples.

• Focus on the "Closer": Emphasize your ability to drive to a decision and close deals, aligning with the "closer's seat" mentality.

• Value Selling Narrative: Frame your experience around selling value and building strong customer relationships, not just transactional sales.

• Enthusiasm for the Product: Show genuine interest in the product and how it benefits homeowners.

📝 Enhancement Note: The interview process will be rigorous and focused on assessing sales proficiency. Candidates should prepare to demonstrate their closing abilities, consultative approach, and a proven track record of exceeding targets.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the jobs.hunterdouglas.com website.

• Resume Optimization: Tailor your resume to highlight your experience in high-ticket sales, consultative selling, CRM usage, and quantifiable sales achievements. Use keywords such as "closing," "revenue generation," "pipeline management," and "customer acquisition."

• Portfolio Preparation: Be ready to discuss your sales process, past successes, and how you handle objections and close deals using specific examples and metrics.

• Interview Practice: Practice answering common sales interview questions, focusing on demonstrating your closing ability, consultative approach, and self-motivation. Prepare to articulate your value proposition.

• Company Research: Familiarize yourself with Hunter Douglas and SPF Screens & Awnings, their products, market position, and company values to show genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.