Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Haverty Furniture Companies, Inc.

Location: Baytown, TX 77520, United States

Job Type: Full-time

Category: Sales & Design Operations

Date Posted: June 23, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by providing expert interior design consultation and space planning services to a diverse clientele.

• Collaborate closely with sales consultants to enhance customer experience and facilitate successful furniture sales through compelling design solutions.

• Develop and present photo-realistic 3D renderings and floor plans, showcasing Haverty's product catalog within customer environments.

• Conduct in-home, in-store, and virtual consultations to accurately assess customer needs, style preferences, and budget constraints.

📝 Enhancement Note: This role is positioned within a retail sales environment, blending interior design expertise with direct sales support. The "Design Consultant" title, combined with responsibilities like assisting sales consultants and increasing average ticket sales, indicates a strong GTM (Go-To-Market) operations focus where design directly influences revenue outcomes. The emphasis on creating "dynamic Home Décor designs and furnishing happiness" highlights a customer-centric approach within a sales-driven framework.

📈 Primary Responsibilities

• Conduct comprehensive in-home, in-store, and virtual consultations to understand customer needs, aesthetic preferences, and budget.

• Create detailed floor plans and photo-realistic 3D renderings of Haverty's furniture and accessories within customer spaces.

• Collaborate with sales consultants to recommend furniture and accessories, ensuring a cohesive and appealing final design.

• Assist sales consultants in closing transactions by leveraging design knowledge and providing expert recommendations.

• Schedule and attend qualified customer home visits to assess space, gather measurements, and confirm design selections.

• Coordinate with customers post-selection to review items, pricing, and delivery schedules, ensuring a seamless customer journey.

• Provide constructive feedback to customers to enhance sales opportunities and increase average transaction values.

• Maintain up-to-date knowledge of a broad range of furniture styles, product lines, special sales, financing plans, and delivery procedures.

• Consistently meet or exceed sales targets and other key performance metrics as defined by management.

• Participate in ongoing sales training on the sales floor to refine customer engagement processes and product knowledge.

📝 Enhancement Note: The responsibilities clearly outline a dual role: design expertise and direct sales support. The expectation to "assist Sales Consultants in closing transactions" and "provide constructive feedback to customers to help build sales and increase average tickets" emphasizes the revenue-generating aspect of this design role, aligning it with GTM operations. The requirement to maintain knowledge of sales, financing, and delivery procedures further solidifies its operational integration.

🎓 Skills & Qualifications

Education:

• Bachelor's degree (B.A.) in Interior Design or a related field from a four-year college or university.

• Alternatively, a combination of 2-4 years of relevant experience and/or training is acceptable.

• ASID certification is preferred. Experience:

• 2-4 years of experience in interior design, furniture sales, or a related customer-facing design role.

• Proven ability to create compelling design solutions and translate customer needs into tangible product selections.

• Experience with consultative selling and understanding customer investment levels. Required Skills:

• Interior Design Expertise: Strong understanding of design principles, color theory, space planning, and furniture styles.

• 3D Rendering & Floor Planning: Proficiency in creating photo-realistic 3D renderings and accurate floor plans using specialized software.

• Customer Consultation & Relationship Management: Excellent interpersonal skills to build rapport, understand client needs, and provide exceptional service.

• Sales Acumen: Ability to assist in closing sales, upsell products, and increase average ticket value.

• Microsoft Office Suite: Proficiency in Word, Excel, and PowerPoint for client presentations, reporting, and internal communication.

Preferred Skills:

• Room Planner Software: Prior experience with dedicated room planning or interior design software (beyond basic rendering tools).

• Furniture Industry Knowledge: In-depth understanding of furniture construction, materials, and market trends.

• Consultative Selling: Experience in a role that emphasizes understanding customer needs and providing tailored solutions.

• ASID Certification: Professional certification indicating a high level of expertise in interior design.

📝 Enhancement Note: The experience requirement is framed as "2-5 years" by the AI, which is a reasonable inference given the requested educational background (Bachelor's) and the suggested 2-4 years of direct experience. The inclusion of ASID certification as preferred, alongside a Bachelor's degree, indicates a role that values both formal education and professional accreditation in interior design. The emphasis on "Microsoft Office" and "Room Planner software" points to the operational tools required.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Case Studies: Showcase 3-5 distinct interior design projects, highlighting the client's initial needs, your design process, and the final outcome.

• 3D Renderings & Floor Plans: Include examples of high-quality 3D visualizations and accurate floor plans created for client presentations.

• Client Collaboration Examples: Demonstrate how you engaged with clients, gathered requirements, and incorporated feedback into your designs.

• Sales Impact: Quantify, where possible, how your design contributions led to increased sales, larger project scopes, or higher customer satisfaction.

Process Documentation:

• Consultation Workflow: Outline your standard process for conducting client consultations, from initial contact to final design presentation.

• Design Development Process: Detail your methodology for space planning, mood board creation, furniture selection, and rendering production.

• Sales Collaboration Process: Explain how you work with sales teams to present designs, address client objections, and support the closing of a sale.

• Customer Feedback Loop: Describe how you gather and utilize customer feedback to refine designs and improve service delivery.

📝 Enhancement Note: While not explicitly stated in the raw job description, a "Design Consultant" role heavily relies on a portfolio to demonstrate design capabilities and client interaction skills. The "Process & Systems Portfolio Requirements" section infers typical expectations for such a role, focusing on showcasing design projects, client collaboration, and the processes used. This is crucial for roles that bridge creative output with commercial objectives.

💵 Compensation & Benefits

Salary Range: $55,000 - $100,000+ per year.

• The average national earning for an Interior Design Consultant in 2025 was $84,000.

• This position features an uncapped commission structure with a guaranteed income component. Benefits:

• Paid comprehensive training program.

• Daily Pay Program for flexibility in drawing pay between cycles.

• 401K program with a 4% company match.

• Generous benefits package including premier medical, dental, and vision insurance.

• Paid time-off (PTO) including vacation, sick time, personal days, and company holidays.

• Substantial associate discount on Haverty's merchandise.

• Bonus program for team member referrals.

• Educational financial assistance.

• Complimentary health and wellness program. Working Hours:

• Required to work 5 days a week.

• Retail hours include nights and weekends (Monday-Saturday: 10 am - 7 pm; Sunday: 12 pm - 6 pm).

• Flexibility required to meet customer schedules for in-home visits.

📝 Enhancement Note: The salary range and average earning are explicitly provided in the job description. The benefits listed are also directly extracted. The working hours are detailed, emphasizing the retail nature and the need for flexibility for in-home appointments. The "uncapped commission structure with a guaranteed income feature" is a key compensation detail for sales-oriented roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Retail & Interior Design

Haverty Furniture Companies, Inc. operates within the highly competitive furniture retail sector, with a strong emphasis on interior design services. The company's long heritage (over 140 years) suggests a culture that values tradition, quality, and customer loyalty, while also adapting to modern retail strategies, including in-home and virtual consultations. The opening of a new showroom in Baytown indicates growth and expansion.

Company Size: Large (Likely 1,000-5,000 employees based on typical retail chains of this scale)

A large company size implies established processes, structured career paths, and a robust support system. For operations professionals, this often means access to specialized teams (e.g., marketing, IT, HR), standardized training, and opportunities for hierarchical advancement.

Founded: Over 140 years ago (circa 1880s)

This deep history signifies stability, experience, and a well-established brand reputation. It suggests a company that has successfully navigated economic shifts and evolving consumer preferences, likely fostering a culture of resilience and long-term vision.

Team Structure:

• Sales-Oriented Design Team: The Design Consultant works within a showroom environment, collaborating closely with Sales Consultants and reporting to a Branch Manager.

• Cross-Functional Collaboration: The role requires interaction with sales, customer service, delivery, and potentially marketing teams to ensure a seamless customer experience.

• Hierarchical Reporting: Clear reporting lines to Branch Management, with potential for mentorship from experienced designers or sales leaders.

Methodology:

• Customer-Centric Design: Focus on understanding and fulfilling individual customer needs and preferences through personalized consultations.

• Data-Informed Sales: Utilizing sales metrics and customer data (potentially through CRM) to drive sales performance and increase average ticket sizes.

• Process Standardization: Adherence to established sales processes, design workflows, and customer service protocols.

Company Website: https://www.havertys.com/

📝 Enhancement Note: The company context is derived from the provided description and general knowledge of large retail furniture chains. The "Design Consultant" role is framed within the GTM operations of a retail organization, emphasizing how design contributes to sales and customer satisfaction. The company's history and size are interpreted for their implications on culture and team structure.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Sales & Design Specialist

This role is ideal for individuals with a foundation in interior design and a desire to apply their skills in a revenue-generating capacity. It sits between entry-level design positions and senior design management or pure sales leadership roles. The focus is on individual contribution to sales targets through design expertise.

Reporting Structure:

The Design Consultant typically reports to a Branch Manager or Showroom Manager. They work closely with Sales Consultants, forming a collaborative unit within the showroom to serve customers. This structure emphasizes teamwork and shared responsibility for showroom performance.

Operations Impact:

The Design Consultant plays a crucial role in the Go-To-Market (GTM) strategy by enhancing the customer's purchasing journey. By providing expert design advice and visualizations, they:

• Increase Conversion Rates: Help customers visualize the final product, leading to more confident purchasing decisions.

• Elevate Average Ticket Value: Recommend complementary items and higher-value pieces that enhance the overall design, thereby increasing the total sale amount.

• Improve Customer Satisfaction & Loyalty: Deliver a personalized design experience that fosters positive customer relationships and encourages repeat business and referrals.

• Support Brand Positioning: Reinforce Haverty's image as a provider of quality furniture and expert design services.

Growth Opportunities:

• Senior Design Consultant: With proven success in sales and design, individuals can advance to more senior design roles, potentially mentoring junior consultants or specializing in high-end client services.

• Sales Leadership: Transition into roles like Sales Manager or Showroom Manager, leveraging design insights with broader sales management responsibilities.

• Specialized Design Roles: Opportunities may exist in areas like commercial design, custom order specialization, or visual merchandising.

• Continued Education & Certification: Support for further professional development, including advanced design certifications or sales training programs.

📝 Enhancement Note: This analysis interprets the "Design Consultant" role within the broader context of GTM operations and career progression. The emphasis is on how design directly impacts revenue and customer acquisition/retention, and how this role serves as a stepping stone to further leadership or specialization within the retail and design industries.

🌐 Work Environment

Office Type: Retail Showroom

The primary work environment is a beautifully appointed Haverty's furniture showroom. This setting is customer-focused, fast-paced, and requires a professional, business-oriented dress code. The showroom serves as the hub for client interactions, product displays, and sales activities.

Office Location(s): Baytown, TX 77520

The specific location is a new Haverty's showroom in Baytown, Texas. This implies a modern, well-equipped retail space designed to showcase furniture and facilitate design consultations. Accessibility and proximity to target customer demographics in the Baytown area are key.

Workspace Context:

• Collaborative Showroom Floor: The workspace is an open, dynamic environment where interaction with Sales Consultants and customers is constant.

• Design Studio/Area: Dedicated space within the showroom may be available for consultations, utilizing tools like computers for 3D rendering, sample materials, and presentation boards.

• Access to Product Catalog: Immediate access to a vast range of furniture and accessories for client review and selection.

• Customer-Facing Technology: Use of computers for design software, potentially tablets for on-the-go consultations, and point-of-sale systems.

Work Schedule:

• Retail Hours: The schedule adheres to standard retail operating hours, including evenings and weekends. Specific hours are Monday-Saturday: 10 am - 7 pm, and Sunday: 12 pm - 6 pm.

• Flexibility: Requires flexibility to accommodate customer schedules for in-home visits, which may fall outside standard showroom hours.

• Full-Time Commitment: The role requires a 5-day work week commitment.

📝 Enhancement Note: The work environment description is tailored to a retail showroom setting, emphasizing the customer-facing nature, the dynamic pace, and the specific requirements of a furniture retail space. The schedule details are directly from the job description, highlighting the need for retail availability and client flexibility.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A phone or video call with an HR representative or hiring manager to discuss qualifications, experience, and initial interest.

2. In-Person Interview/Showroom Visit: Meet with the Branch Manager and potentially a senior Sales Consultant. This stage will likely involve discussing your approach to design, client interaction, and sales support. Expect scenario-based questions.

3. Design Presentation/Portfolio Review: You will likely be asked to present a portfolio of your design work. This may involve showcasing specific case studies, explaining your design process, and demonstrating your ability to use design software.

4. Final Interview/Offer: A final discussion with management, potentially covering compensation details, benefits, and confirming your fit with the company culture.

Portfolio Review Tips:

• Showcase Design Versatility: Include projects demonstrating a range of styles, room types, and client needs.

• Quantify Impact: If possible, include metrics on sales generated, customer satisfaction improvements, or project scope increases linked to your designs.

• Detail Your Process: Clearly articulate your approach to client consultation, space planning, material selection, and rendering. Use case studies to walk through this.

• Highlight Collaboration: If you have examples of working with sales teams or other stakeholders, include them to show your team-oriented approach.

• Visual Excellence: Ensure all renderings are high-quality and floor plans are clear and accurate.

Challenge Preparation:

• Design Scenario Challenge: Be prepared for a hypothetical design challenge. You might be given a room layout, a client profile, and a budget, and asked to propose a design solution, perhaps even sketching out ideas or explaining your thought process verbally.

• Sales Pitch Practice: Practice explaining how your design recommendations directly support sales objectives and customer value.

• Software Proficiency Demonstration: While not always formal, be ready to discuss your experience with design software and potentially demonstrate basic functions if asked.

📝 Enhancement Note: This section infers a typical interview process for a client-facing design role within a retail sales environment. It emphasizes the need for a strong portfolio, the demonstration of both design skill and sales support capability, and preparation for scenario-based challenges. The focus is on how design directly contributes to the GTM strategy.

🛠 Tools & Technology Stack

Primary Tools:

• 3D Rendering Software: Tools like SketchUp, 3ds Max, V-Ray, or specialized interior design rendering programs for creating photo-realistic visualizations.

• Floor Planning Software: AutoCAD LT, Floorplanner, RoomSketcher, or similar tools for creating accurate space plans and layouts.

• Microsoft Office Suite:

  • Word: For client proposals, contracts, and internal documentation.
  • Excel: For budget tracking, sales data analysis, and client information management.
  • PowerPoint: For creating compelling client presentations and design proposals.

• CRM System (e.g., My Sales Center): Mentioned in the description, likely used for customer follow-up, tracking leads, managing client interactions, and sales pipeline management.

Analytics & Reporting:

• Sales Performance Dashboards: Potentially used to track personal sales metrics, average ticket value, and conversion rates.

• CRM Reporting: Utilizing built-in CRM analytics to track customer engagement and sales progress.

CRM & Automation:

• CRM (My Sales Center): Central tool for customer data management, lead tracking, and sales process execution.

• Communication Tools: Email, phone, and potentially video conferencing tools for client and internal communication.

📝 Enhancement Note: The tools and technology stack are inferred based on the responsibilities outlined (3D rendering, floor planning, Microsoft Office) and mentioned explicitly (My Sales Center). This section focuses on the operational technology that supports a Design Consultant's workflow and contributes to the GTM strategy.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing the customer experience and satisfaction through personalized design solutions and excellent service.

• Sales-Driven Excellence: Commitment to achieving sales targets and contributing to revenue growth through effective design consultation.

• Collaboration: Working effectively with sales teams and other showroom staff to create a cohesive and supportive work environment.

• Quality & Craftsmanship: Upholding Haverty's reputation for quality merchandise and professional design standards.

• Continuous Improvement: Embracing training and feedback to enhance design skills, sales techniques, and operational efficiency.

Collaboration Style:

• Team-Oriented Showroom: Fostering a collaborative atmosphere where Design Consultants and Sales Consultants work together to meet customer needs and sales goals.

• Client-Centric Partnerships: Building strong relationships with clients through active listening, clear communication, and tailored design recommendations.

• Feedback Exchange: Openness to providing and receiving constructive feedback with colleagues and management to refine processes and improve outcomes.

• Cross-Functional Support: Willingness to assist other departments (e.g., delivery coordination, customer service) to ensure overall customer satisfaction.

📝 Enhancement Note: The "Team Culture & Values" section interprets the company's likely cultural emphasis based on its industry (retail furniture), history, and the described role. The values are framed to resonate with operations professionals, focusing on customer service, sales performance, and collaborative efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Creativity with Sales Targets: The primary challenge is to provide aesthetically pleasing and functional designs while ensuring they align with customer budgets and drive sales.

• Managing Client Expectations: Navigating diverse client tastes, budgets, and timelines requires strong communication and negotiation skills.

• Fast-Paced Retail Environment: Adapting to the demands of a busy showroom, including walk-in customers and peak sales periods, requires efficient time management.

• Staying Current with Trends & Products: Continuously learning about new furniture styles, materials, and Haverty's evolving product catalog is essential.

• In-Home Visit Logistics: Coordinating and executing in-home consultations requires reliable transportation, time management, and adaptability to different home environments.

Learning & Development Opportunities:

• Paid Design & Sales Training: Comprehensive training provided by Haverty's to equip new consultants with product knowledge and sales techniques.

• Mentorship Programs: Opportunities to learn from experienced Sales Consultants and Design Leaders within the showroom.

• Product Knowledge Seminars: Regular sessions focused on new collections, materials, and design trends.

• Sales Skill Enhancement: Training on consultative selling, closing techniques, and customer objection handling.

• Career Advancement: Potential pathways to senior design roles, sales management, or specialized positions within the company.

📝 Enhancement Note: This section identifies potential challenges inherent in a hybrid design/sales role within retail and highlights the growth avenues offered by Haverty's, as indicated in the job description's benefit and growth mentions. It frames these as opportunities for skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance a client's design vision with their budget constraints. How did you approach it, and what was the outcome?" (Assesses problem-solving and client management.)

• "How do you stay updated on interior design trends and new furniture products?" (Evaluates commitment to continuous learning and industry knowledge.)

• "Walk me through your process for creating a 3D rendering and floor plan for a client." (Tests technical proficiency and process clarity.)

• "How would you collaborate with a Sales Consultant to ensure a client's design needs are met while driving a sale?" (Gauges teamwork and GTM integration.)

• "Tell me about a challenging client interaction and how you resolved it." (Assesses customer service and conflict resolution skills.) Company & Culture Questions:

• "What do you know about Haverty's history and brand reputation?" (Tests research and brand alignment.)

• "How do you see your design skills contributing to Haverty's sales objectives?" (Connects design role to revenue impact.)

• "What are your expectations regarding the work schedule, including nights and weekends?" (Assesses understanding of retail demands.)

• "How do you approach working in a team environment, particularly with sales professionals?" (Evaluates collaboration style.) Portfolio Presentation Strategy:

• Tell a Story: For each project, explain the client's initial problem or request, your design solution, and the positive impact of your work (e.g., increased sale, happy client).

• Highlight Process: Clearly articulate your steps from consultation to final presentation, showcasing your methodology.

• Showcase Technical Skills: Demonstrate your proficiency with rendering and floor planning tools through high-quality visuals.

• Quantify Results: If possible, use metrics to illustrate the success of your designs and their contribution to sales.

• Articulate Value: Be ready to explain how your design expertise directly benefits the customer and the company's revenue goals.

📝 Enhancement Note: The interview preparation questions are tailored to assess the core competencies of a Design Consultant role, blending design skills with sales acumen and operational understanding. The portfolio presentation strategy emphasizes demonstrating value to both the customer and the business.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Haverty's careers portal.

• Tailor Your Resume: Highlight experience in interior design, consultative sales, customer service, and proficiency with design software. Quantify achievements wherever possible (e.g., "Increased average ticket sales by X%," "Managed Y client consultations per week").

• Prepare Your Portfolio: Curate a selection of your best design projects, including 3D renderings, floor plans, and case studies that demonstrate your process and impact. Ensure it's easily accessible (e.g., PDF, online link).

• Research Haverty's: Familiarize yourself with their brand, product lines, design aesthetic, and company history to articulate your interest and alignment during interviews.

• Practice Your Presentation: Rehearse presenting your portfolio and answering common interview questions related to design, sales, and customer service.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.