Creative Designer I (Remote)

📍 Job Overview

Job Title: Creative Designer I (Remote)

Company: Businessolver

Location: Remote - United States

Job Type: Full-Time

Category: Creative & Media / Art & Design

Date Posted: 2026-07-31T18:44:57

Experience Level: 1-3 Years Professional Experience

Remote Status: Remote Solely

🚀 Role Summary

• This role is integral to the Consumer Experience team, focusing on the creative execution of client-facing communication materials within the benefits technology sector.

• The position requires a blend of artistic talent and strategic thinking to translate client branding and communication goals into engaging visual assets.

• Responsibilities include designing a variety of collateral, from print to digital, and configuring online benefit portals using proprietary software.

• Success in this role hinges on meticulous brand adherence, efficient project management, and a proactive approach to client collaboration.

📝 Enhancement Note: While the provided description focuses on graphic design, the context of "benefits technology" and "Consumer Experience" suggests an operations-adjacent role. The Creative Designer I will likely interface with operations teams to ensure brand consistency across platforms that support benefits administration and employee engagement, influencing the user experience of operational tools.

📈 Primary Responsibilities

• Execute creative designs for client-branded employee communications, including benefit guides, postcards, newsletters, emails, and web landing pages, ensuring alignment with client communication strategies and brand standards.

• Maintain the integrity of client brand identity across all creative deliverables, including approved imagery, color palettes, and logos.

• Configure and design online benefit portals within Businessolver's proprietary Benefitsolver technology platform, ensuring a user-friendly and on-brand experience.

• Prepare and manage files for external fulfillment, ensuring accuracy and quality control for all printed materials.

• Create and maintain Adobe Libraries for client-specific branding assets to ensure consistency across managed accounts.

• Collaborate with content writers and other stakeholders to develop innovative ideas that enhance employee engagement with benefits programs.

• Manage multiple client projects concurrently, utilizing project management software to track tasks, monitor progress, and meet assigned deadlines.

• Identify and proactively resolve project issues, escalating risks to management as necessary to ensure project success.

• Understand and apply best practices outlined by the Consumer Experience team, offering consultative guidance to clients and influencing their adoption of effective communication strategies.

• Comply with all company policies, procedures, and security standards, particularly concerning client data and brand integrity.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on project management and client-facing collaboration, which are critical in operations roles. The expectation to "influence their adoption of best practices" indicates a consultative aspect that extends beyond pure design, touching on strategic implementation within client operations.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree in Graphic Design or a closely related field. Experience:

• 1-3 years of professional experience in graphic design, with a demonstrated ability to work across print, web, and digital media. Required Skills:

• Proficiency in Adobe Creative Suite: Expert-level skills in InDesign, Illustrator, and Photoshop are essential for creating high-quality design assets.

• Adobe Acrobat: Required for managing and preparing print-ready files.

• Microsoft Office Suite: Strong proficiency, particularly in PowerPoint for presentations and internal communications.

• Brand Management: Proven ability to maintain and enforce brand identity guidelines across diverse collateral.

• Project Management Software: Experience using tools to track tasks, deadlines, and project progress.

• Collaboration & Interpersonal Skills: Ability to work effectively with cross-functional teams (content writers, technical teams, sales, executives) and build trusting relationships.

• Organizational & Time Management Skills: Demonstrated ability to manage competing priorities, recognize project risks, and meet deadlines in a fast-paced environment.

• Communication Skills: Excellent verbal and written communication, with a strong capacity for clear and concise client and internal interaction.

Preferred Skills:

• HTML & CSS: Familiarity is a strong advantage for web-based design and understanding digital constraints.

• Content Management System (CMS) Experience: Beneficial for designing and configuring web content.

• WYSIWYG Editors: Experience with "What You See Is What You Get" editors for web content creation.

• Motion Graphics & Animation: Experience with After Effects or similar tools is a significant advantage for creating dynamic visual content.

• Video Editing: Skills in video editing software are a plus for multimedia projects.

• Proprietary Platform Experience: Familiarity with configuring online portals or similar SaaS platforms is advantageous.

📝 Enhancement Note: The emphasis on Adobe Creative Suite, alongside HTML/CSS and CMS experience, points to a need for a designer who can not only create static assets but also understand and contribute to digital user interfaces and interactive experiences, which is increasingly important in operations technology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of Brand Adherence: Showcase projects where you successfully maintained and applied specific client brand guidelines across multiple deliverables.

• Cross-Media Design Examples: Include a range of work spanning print (guides, posters, postcards) and digital (emails, web pages, online portals).

• System Configuration/Design: If possible, provide examples of designing or configuring user interfaces within a platform, demonstrating an understanding of user experience and system constraints.

• Project Workflow Documentation: Briefly outline the process followed for at least one significant project, highlighting how you managed tasks, collaborated with others, and ensured timely delivery.

Process Documentation:

• Workflow Design: Illustrate how you approach the design process from brief to final delivery, including stages for concept development, feedback integration, and final asset preparation.

• Asset Management: Detail your methods for organizing and maintaining design assets, particularly client-specific branding libraries.

• Quality Assurance: Explain your process for reviewing and ensuring the accuracy and brand consistency of all final design outputs before delivery or deployment.

📝 Enhancement Note: For a role like this, the portfolio should go beyond just aesthetics. It needs to demonstrate an understanding of workflow, asset management, and the ability to translate requirements into functional designs within a specific system context (like the Benefitsolver platform).

💵 Compensation & Benefits

Salary Range:

• $48,000 - $70,000 per year.

• Note: This range is determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data.

Benefits:

• Comprehensive benefits package, details available via the provided link: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

• This typically includes health, dental, vision insurance, retirement savings plans, paid time off, and potentially other perks common in the tech/benefits industry. Working Hours:

• Standard full-time hours, likely 40 hours per week.

• As a remote role, there may be flexibility in daily scheduling, but core business hours for collaboration are expected.

📝 Enhancement Note: The salary range provided is an estimate. For a remote role based in the United States, this range is competitive for an entry-level to junior graphic designer. The specific benefits package, as detailed in the linked guide, would need to be reviewed for full understanding of total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Benefits Technology / Human Resources Technology (HR Tech) / Software as a Service (SaaS)

Company Size: Businessolver is a significant player in the HR Tech space. While exact current figures aren't provided, their market presence implies a mid-to-large size organization, likely with hundreds to thousands of employees. This size suggests structured processes and a professional work environment.

Founded: 1998. With over two decades of experience, Businessolver has established itself as a stable and experienced provider in the benefits administration market.

Team Structure:

• The Creative Designer I reports to the Consumer Experience team.

• This team likely includes other designers, content strategists, copywriters, and potentially UX/UI specialists.

• Collaboration is expected with client managers, account executives, and technical teams responsible for the Benefitsolver platform. Methodology:

• Client-Centric Approach: Businessolver emphasizes "complete client delight" and an "unwavering service-oriented culture."

• Data-Driven Design: While not explicitly stated for this role, the HR Tech industry often relies on data to inform design decisions, especially regarding employee engagement and benefits utilization.

• Agile/Iterative Processes: In a fast-paced tech environment, design and development likely follow agile principles, involving iterative feedback and continuous improvement.

Company Website: https://www.businessolver.com/

📝 Enhancement Note: Businessolver's focus on client delight and its established presence in HR Tech indicate a professional, service-oriented culture. For a designer, this means a focus on clear communication, meeting client needs, and contributing to a positive user experience for both clients and end-users of their benefits platform.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level to Junior Designer. This role is foundational within the Consumer Experience team, focusing on executing defined creative strategies and designs.

Reporting Structure: Reports to a manager or lead within the Consumer Experience team, likely with direct guidance on project scope and creative direction.

Operations Impact: While not a direct operations role, the Creative Designer I contributes to the operational efficiency and effectiveness of client benefits programs. High-quality, clear, and engaging communications directly impact employee understanding of benefits, reduce support inquiries for HR/benefits teams, and improve the overall user experience of the Benefitsolver platform, thereby supporting operational goals.

Growth Opportunities:

• Specialization: Develop expertise in specific areas like motion graphics, UI design for SaaS platforms, or advanced benefits communication strategies.

• Senior Designer/Art Director: Progress to leading creative projects, mentoring junior designers, and taking on more strategic creative responsibilities.

• Cross-Functional Moves: Potential to move into related roles such as UX/UI Design, Content Strategy, or even Client Success Management within the HR Tech domain, leveraging understanding of client needs and platform capabilities.

• Leadership: With significant experience and demonstrated leadership, opportunities may arise to manage creative teams or specialized functions.

📝 Enhancement Note: The growth path for a Creative Designer I in a company like Businessolver often involves deepening creative skills while also developing an understanding of the product and client operations. This dual focus can open doors to more strategic and impactful roles within the company.

🌐 Work Environment

Office Type: Fully Remote. This role is designated as "Remote - United States," indicating no requirement for physical office attendance.

Office Location(s): United States. While the role is remote, the company is headquartered in Des Moines, Iowa, and has multiple offices. This remote setup allows for access to talent across the country.

Workspace Context:

• Home Office Setup: Employees are expected to maintain a productive and professional home office environment conducive to remote work.

• Technology & Tools: Access to necessary software (Adobe Creative Suite, Microsoft Office) will be provided or expected to be managed by the employee. Collaboration will heavily rely on digital tools.

• Team Interaction: Communication and collaboration will primarily occur through video conferencing, instant messaging, and project management platforms. Regular virtual team meetings are likely.

Work Schedule:

• Standard 40-hour work week.

• While remote work offers flexibility, adherence to project deadlines and availability for team meetings and client interactions during core business hours (likely aligned with Central Time Zone, given the HQ) is crucial.

📝 Enhancement Note: The fully remote nature of this role requires strong self-discipline, effective communication, and comfort with digital collaboration tools. Understanding the company's timezone and typical working hours will be important for effective collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your application, resume, and portfolio to assess basic qualifications and creative fit.

• Portfolio Review & Skills Assessment: A more in-depth review of your portfolio will be conducted, potentially followed by a skills assessment or a brief design exercise to evaluate proficiency with specific tools or problem-solving abilities.

• Hiring Manager Interview: Discussion focused on your experience, creative approach, understanding of brand guidelines, and ability to manage projects within a client-focused environment.

• Team/Cross-Functional Interview: Potentially meet with members of the Consumer Experience team or other stakeholders to assess collaboration style and cultural fit.

• Final Interview: May involve senior leadership or a final confirmation of fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the requirements of this role – particularly those showcasing print, digital, and brand consistency.

• Showcase Brand Adherence: Clearly articulate how you applied client brand guidelines and why specific design choices were made to meet those standards.

• Highlight Process: For each project, briefly explain your role, the challenge, your process, the solution, and the outcome. Use visuals to support your narrative.

• Include Digital/Web Examples: If you have experience with web design, UI elements, or configuring platforms, ensure these are visible.

• Prepare for Discussion: Be ready to speak in detail about your design decisions, your use of Adobe Creative Suite, and your project management approach.

Challenge Preparation:

• Design Exercise: Be prepared for a potential short design task. This might involve creating a small piece of collateral (e.g., an email banner, a postcard concept) based on a brief, or critiquing an existing design.

• Brand Consistency Scenario: You might be asked how you would ensure brand consistency across a set of diverse materials for a new client.

• Project Management Scenario: Questions about how you manage deadlines, handle conflicting priorities, or resolve issues within a project.

📝 Enhancement Note: For this role, the portfolio is paramount. It’s not just about showcasing aesthetics but demonstrating a structured approach to design, adherence to brand, and an understanding of client needs within a specific industry context.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: InDesign, Illustrator, Photoshop (essential).

• Adobe Acrobat: For PDF creation and management.

• Microsoft Office Suite: Word, Excel, PowerPoint (essential).

Analytics & Reporting:

• While not directly responsible for analytics, understanding how design impacts engagement metrics (e.g., click-through rates on emails, portal usage) is beneficial. Familiarity with basic web analytics concepts could be a plus. CRM & Automation:

• Project Management Software: Experience with tools like Asana, Trello, Jira, or similar for task management and workflow tracking is expected.

• WYSIWYG Editors: Familiarity with these editors for web content creation.

• Proprietary Platform: Experience with or ability to quickly learn Businessolver's "Benefitsolver" platform for configuring online benefit portals.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. Experience with project management tools is also key for managing the workflow of multiple client projects. An openness to learn proprietary software is crucial.

👥 Team Culture & Values

Operations Values:

• Client Delight: A core value driving all client interactions and deliverables. Designs must meet client expectations and contribute to their success.

• Integrity: Upholding brand standards and company policies, especially regarding client data and professional conduct.

• Responsiveness: Ability to react quickly to client needs and adapt to changing project requirements in a dynamic environment.

• Collaboration: Working effectively with diverse teams to achieve shared goals.

• Innovation: Contributing fresh ideas to enhance employee engagement and communication strategies.

Collaboration Style:

• Cross-functional Integration: Active collaboration with writers, project managers, and technical teams to ensure seamless execution of communication strategies.

• Consultative Approach: Engaging with clients and internal stakeholders to understand needs, provide recommendations, and influence best practices.

• Feedback-Driven: Openness to receiving and providing constructive feedback to improve designs and processes.

📝 Enhancement Note: Businessolver's emphasis on client delight and integrity suggests a culture where quality, professionalism, and client success are paramount. The designer will need to be a team player who can balance creative vision with practical client requirements.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Brand Constraints: Effectively translating creative ideas within strict client branding and platform limitations.

• Managing Multiple Project Demands: Juggling competing priorities and deadlines from various clients in a fast-paced environment.

• Adapting to Proprietary Software: Quickly learning and mastering the Benefitsolver platform for portal configuration.

• Remote Collaboration: Maintaining strong communication and collaboration with a distributed team.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in motion graphics, animation, or UI/UX design.

• Industry Knowledge: Deepen understanding of benefits administration, HR technology, and employee engagement strategies.

• Client Communication: Develop consulting and client management skills through direct interaction.

• Platform Expertise: Become a subject matter expert on the Benefitsolver platform.

📝 Enhancement Note: This role offers a solid foundation for growth within the HR Tech and design space. The challenges are typical for a junior role in a growing company, with ample opportunities for skill development and career progression.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a client communication piece, from initial brief to final delivery." Be prepared to discuss your workflow, tools, and how you incorporate feedback.

• Brand Management: "How do you ensure brand consistency across various media types for a client?" Focus on your methods for managing brand assets and adhering to guidelines.

• Problem-Solving: "Describe a time you faced a challenging design request or project constraint. How did you resolve it?" Highlight your adaptability and creative solutions.

Company & Culture Questions:

• Client Focus: "Why are you interested in working with clients in the benefits technology space?" Show an understanding of the importance of clear benefits communication.

• Teamwork: "Describe your ideal collaboration style with writers and project managers." Emphasize your ability to work effectively in a team.

• Remote Work: "How do you maintain productivity and collaboration in a remote work environment?" Discuss your strategies for focus, communication, and time management.

Portfolio Presentation Strategy:

• Tell a Story: For each project, explain the "why" behind your design decisions. Connect your work to the client's goals.

• Highlight Process & Tools: Briefly mention the tools you used (especially Adobe Suite) and your workflow for each project.

• Focus on Relevance: Prioritize projects that demonstrate experience with print, digital, brand guidelines, and ideally, any platform configuration or UI elements.

• Be Concise: Present your strongest work efficiently, allowing time for discussion and questions.

📝 Enhancement Note: Your portfolio is your primary tool. Be ready to discuss each piece in detail, demonstrating not only your design skills but also your understanding of the business context and client needs.

📌 Application Steps

To apply for this operations-adjacent creative position:

• Submit your application through the provided link on the Businessolver careers page.

• Customize Your Resume: Tailor your resume to highlight experience with Adobe Creative Suite, print and digital design, project management, and any client-facing responsibilities. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is easily accessible (e.g., a professional website or PDF) and showcases relevant projects. Organize it clearly with brief descriptions of your role and process.

• Research Businessolver: Understand their mission, values, and the Benefitsolver platform. Familiarize yourself with their client base and the HR Tech industry.

• Practice Your Pitch: Be ready to articulate your design philosophy, your approach to brand consistency, and your ability to collaborate effectively in a remote, client-focused environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.