Closer Wanted In-Home Design Consultant

📍 Job Overview

Job Title: Closer Wanted - In-Home Design Consultant

Company: Bath Planet

Location: Oyster Bay, New York, United States

Job Type: Full-Time

Category: Sales Operations / GTM - Home Improvement Sales

Date Posted: 2026-06-24

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on consultative in-home sales within the home improvement sector, specifically bathroom remodeling.

• It involves leveraging pre-qualified leads provided by a dedicated marketing team to conduct design consultations and close sales on-site.

• Success hinges on strong rapport-building, presentation skills, and efficient use of CRM for lead and status management.

• The position offers uncapped earning potential, supported by a comprehensive training program and a premium brand backed by the Good Housekeeping Seal and a lifetime warranty.

📝 Enhancement Note: While the title suggests a "Closer," the responsibilities and context point to a hybrid sales and design consultant role. The emphasis on pre-set appointments and comprehensive training indicates a structured sales environment rather than pure cold-calling or high-pressure tactics. The "Operations" aspect is primarily in the efficient management of leads and sales processes within a CRM, crucial for GTM (Go-To-Market) success.

📈 Primary Responsibilities

• Travel to scheduled, pre-qualified appointments within Nassau and Suffolk Counties to conduct in-home bath design consultations.

• Assess homeowner needs, project requirements, and present tailored bathroom remodeling design solutions effectively.

• Build strong rapport with potential clients, delivering a professional and consultative sales presentation to guide them through the design and purchase process.

• Accurately close sales on-site, ensuring all necessary documentation and client information is captured.

• Manage lead statuses and update client interactions meticulously within the company's CRM platform to ensure seamless follow-up and reporting.

• Collaborate with the marketing team to provide feedback on lead quality and customer engagement to optimize lead generation efforts.

• Maintain up-to-date knowledge of Bath Planet's product lines, design options, warranty policies, and installation processes.

📝 Enhancement Note: The core responsibilities are clearly defined around the sales cycle from consultation to closing, with a strong emphasis on the in-home consultative aspect and CRM utilization. The "Operations" component is integrated through lead management and sales process adherence, critical for GTM efficiency.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Bachelor's degree in Marketing, Business, Design, or a related field is a plus.

Experience: 2-5 years of experience in a sales-focused role, with a strong preference for in-home sales, home improvement, or design consultation. Experience in related fields such as windows, siding, roofing, or kitchen remodeling is highly advantageous.

Required Skills:

• Proven track record in consultative in-home sales or a similar client-facing sales role.

• Exceptional communication, rapport-building, and interpersonal skills to connect with diverse clientele.

• Strong negotiation and closing abilities to finalize sales agreements effectively.

• Proficiency in using CRM platforms (e.g., Salesforce, HubSpot, or proprietary systems) for lead management, activity tracking, and sales reporting.

• Ability to conduct technical assessments of project requirements in a home environment.

• Self-motivated, disciplined, and able to manage time effectively across a designated territory.

• Professional demeanor and presentation skills suitable for in-home consultations.

• Valid driver's license and reliable personal transportation for daily travel within Nassau and Suffolk Counties. Preferred Skills:

• Experience with specific design software or visualization tools for home improvement projects.

• Knowledge of bathroom remodeling trends, materials, and installation best practices.

• Familiarity with the Good Housekeeping Seal and its implications for product quality and consumer trust.

• Experience in a high-volume sales environment with uncapped earning potential.

📝 Enhancement Note: The qualifications emphasize direct sales experience and customer interaction skills, with a strong preference for home improvement backgrounds. CRM proficiency is highlighted as a key operational skill for managing the sales pipeline and ensuring data integrity, crucial for GTM analytics and forecasting.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a traditional "operations portfolio" might not be expected, candidates should be prepared to discuss their sales process and successes.

• Demonstrate a clear understanding of the sales funnel from lead qualification to closing.

• Provide examples of how they have effectively managed client relationships and sales pipelines.

• Showcase instances where they have successfully presented complex solutions and closed deals on-site.

• Be ready to discuss how they leverage CRM tools to track progress, forecast sales, and ensure data accuracy for business intelligence. Process Documentation:

• Candidates should be able to articulate their personal sales process, including:

  • Initial client engagement and needs assessment.

  • Design presentation and proposal development.

  • Objection handling and negotiation strategies.

  • Closing techniques and contract finalization.

  • Post-sale follow-up and client satisfaction protocols.

📝 Enhancement Note: For a sales-focused role like this, the "portfolio" is less about process diagrams and more about showcasing sales acumen and process adherence. The emphasis is on how candidates manage their sales activities and contribute to the GTM operational efficiency through diligent CRM use and effective sales methodologies.

💵 Compensation & Benefits

Salary Range: $100,000 - $150,000+ per year (Commission-based with potential for significant earnings)

Explanation of Salary Estimate: The provided salary of $100,000 is presented as a base or target figure. Given the "uncapped earning potential" and commission structure common in high-ticket in-home sales, successful closers in this field, especially with a strong product and leads, can significantly exceed this amount. A realistic target range, considering commissions and bonuses, could be $100,000 to $150,000+, with top performers potentially reaching higher. This estimate is based on industry benchmarks for in-home design consultants and closers in the New York metropolitan area, considering the demand for home improvement services and the value of pre-qualified leads.

Benefits:

• Comprehensive, paid training program to ensure success in the role.

• Uncapped earning potential through a competitive commission structure.

• Lucrative bonus program designed to reward high performance.

• Opportunity to represent a brand backed by a lifetime warranty and the prestigious Good Housekeeping Seal, enhancing sales credibility.

• Access to a steady stream of high-quality, pre-set appointments with qualified leads.

Working Hours: Full-Time, with scheduled appointments typically during daytime and early evening hours to accommodate homeowners' availability. This necessitates flexibility in scheduling, as appointments may extend beyond standard business hours.

📝 Enhancement Note: The salary is commission-driven with a high potential ceiling, reflecting typical compensation for closers in this industry. Benefits are focused on enabling sales success through training, leads, and strong product backing. The working hours require flexibility to meet client availability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Remodeling. Bath Planet operates within a competitive market focused on delivering quick, high-quality bathroom renovations, including tub-to-shower conversions. The industry demands strong customer service, reliable execution, and effective sales strategies.

Company Size: Bath Planet is a national brand with over 100 locations nationwide. Bath Planet of Metro NY is a significant regional operation, suggesting a structured yet dynamic local team environment. This size implies established processes and a robust support system.

Founded: Bath Planet has been in business for over 26 years, indicating a stable and experienced company with a proven business model and market presence.

Team Structure:

• The sales team likely operates within a defined territory structure (Nassau and Suffolk Counties).

• Sales Consultants report to a Sales Manager or Regional Sales Director.

• Collaboration exists between Sales, Marketing (for lead generation), and potentially Installation/Operations teams (for project fulfillment).

• The company likely fosters a results-oriented culture where performance is recognized and rewarded. Methodology:

• Data-Driven Sales: Utilizing CRM data to track lead flow, conversion rates, and sales performance to optimize strategies.

• Consultative Selling: Focusing on understanding customer needs and providing tailored solutions rather than high-pressure tactics.

• Process Optimization: Employing standardized sales processes and leveraging marketing-provided leads for efficiency.

• Quality Assurance: Emphasizing product quality, customer satisfaction, and brand reputation (Good Housekeeping Seal, lifetime warranty).

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company culture is likely performance-driven, emphasizing results and customer satisfaction within the home improvement sector. Its national presence and long history suggest a stable, process-oriented organization with strong brand recognition, which is a significant asset for sales professionals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Sales Consultant, often referred to as a "Closer" or "Design Consultant." It requires prior sales experience and the ability to work independently in the field. The focus is on direct revenue generation through skilled salesmanship and client consultation.

Reporting Structure: Sales Consultants typically report to a Sales Manager or Team Lead who oversees daily operations, provides coaching, and monitors performance metrics. This manager is responsible for ensuring adherence to sales processes and achieving team targets.

Operations Impact: The primary impact of this role is direct revenue generation for Bath Planet of Metro NY. Successful closers contribute significantly to the company's sales volume, market share, and overall profitability. Their ability to effectively present solutions and close deals directly influences the company's growth and operational efficiency by driving project pipeline.

Growth Opportunities:

• Senior Sales Consultant/Design Specialist: Progressing to handle more complex projects, mentor junior team members, or specialize in specific design areas.

• Sales Management: Moving into a Sales Manager or Team Lead role, overseeing a team of consultants, and contributing to sales strategy development.

• Business Development: Potentially transitioning into roles focused on expanding market reach or developing new sales channels within the organization.

• Training and Development: Opportunities to become a trainer for new hires or a product specialist, leveraging deep product and sales knowledge.

📝 Enhancement Note: This role offers a clear path for advancement within sales, from individual contributor to leadership positions. The emphasis on closing and revenue generation means impact is directly tied to performance, and growth opportunities are aligned with escalating sales responsibilities and management potential.

🌐 Work Environment

Office Type: The role involves significant time spent on the road conducting in-home consultations. While there is a "Base office in Holbrook, NY," this is likely for administrative purposes, training, and potentially team meetings, rather than a daily work location. The primary work environment is the customer's home.

Office Location(s): The primary service territories are Nassau County and Suffolk County, New York. The base office is located in Holbrook, NY. Candidates must be able to travel extensively within these Long Island regions.

Workspace Context:

• Field-Based: The majority of the work is conducted independently in the field, requiring self-discipline and time management.

• Customer Homes: The environment is diverse, requiring adaptability to different home settings and client personalities.

• Collaborative Support: Access to support from a dedicated marketing team for leads and potentially an internal support team for administrative or installation inquiries.

• Tools & Technology: Reliance on a company CRM for scheduling, lead tracking, and sales management, and likely design tools or product samples for presentations.

Work Schedule: Full-time, with flexibility required to meet client availability. Appointments are often scheduled during daytime and early evening hours, including some weekends, to align with homeowner schedules. This necessitates effective personal time management to balance work and personal life.

📝 Enhancement Note: This is an on-site, field-based sales role. The "work environment" is primarily the customer's home, requiring a high degree of autonomy and professionalism. The Holbrook office serves as a hub rather than a daily workspace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with a recruiter to assess basic qualifications, sales experience, and interest in the role.

• In-Depth Interview: Meeting with a Sales Manager to discuss sales experience, methodologies, and understanding of consultative selling. This may involve role-playing scenarios.

• Field Ride-Along (Potential): In some cases, candidates might accompany a senior consultant on appointments to observe and demonstrate their approach.

• Final Interview: Discussion with a hiring manager or senior leader to finalize the decision and discuss compensation.

Portfolio Review Tips:

• While a formal portfolio isn't standard, candidates should prepare to discuss:

  • Specific sales achievements and quotas met or exceeded.

  • Examples of successful in-home consultations and how they built rapport.

  • How they handled objections and closed challenging sales.

  • Their experience using CRM systems and managing sales pipelines.

  • Case studies of complex design projects they've managed.

  • Demonstrations of their product knowledge and presentation skills. Challenge Preparation:

• Be prepared for hypothetical sales scenarios and role-playing exercises.

• Practice articulating your sales process and how you would approach a consultation.

• Research Bath Planet's products, services, and brand reputation to demonstrate genuine interest and understanding.

• Prepare questions about the sales process, lead quality, training, commission structure, and growth opportunities.

📝 Enhancement Note: The interview process focuses on evaluating sales skills, customer interaction ability, and cultural fit. Candidates should be ready to "sell themselves" and demonstrate their closing capabilities through past experiences and hypothetical scenarios.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Essential for managing leads, scheduling appointments, tracking sales activities, updating statuses, and forecasting. Proficiency in CRM systems is critical for operational efficiency and reporting. Specific platforms used by Bath Planet would be disclosed during training.

• Sales Presentation Software/Tools: May include digital design tools, product configurators, or presentation decks to showcase remodeling options.

• Communication Tools: Email, phone, and potentially messaging apps for client and internal team communication.

Analytics & Reporting:

• CRM Reporting: Utilizing built-in CRM analytics to track personal performance metrics (e.g., appointments set, conversion rates, average sale value).

• Sales Performance Dashboards: May be used by management to monitor team and individual performance against targets.

CRM & Automation:

• CRM System: The central tool for managing the sales pipeline and customer interactions.

• Potential Integration Tools: If Bath Planet uses multiple systems, there might be integrations for lead routing or customer data synchronization.

📝 Enhancement Note: CRM proficiency is paramount for this role, serving as the primary tool for managing sales operations and GTM activities. While advanced analytics tools might not be used directly by the consultant, understanding how their data contributes to overall business intelligence is beneficial.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: Prioritizing homeowner needs, delivering exceptional service, and ensuring satisfaction with the remodeling process.

• Integrity & Trust: Representing the brand honestly, backed by quality products, warranties, and the Good Housekeeping Seal.

• Results-Driven: A strong focus on achieving and exceeding sales targets through effective sales strategies and execution.

• Teamwork & Collaboration: Working effectively with the marketing team for leads and potentially with installation crews to ensure a seamless customer experience.

• Continuous Improvement: Embracing training and feedback to enhance sales skills and product knowledge.

Collaboration Style:

• Independent Field Work: Consultants operate largely independently in the field, managing their own schedules and client interactions.

• Supportive Team Environment: Regular interaction with sales management for coaching and support, and with the marketing team for lead flow.

• Cross-Functional Awareness: Understanding how their sales efforts impact the installation and customer service departments.

📝 Enhancement Note: The culture likely balances independent performance with team support. Values are centered around sales excellence, customer satisfaction, and brand integrity, crucial for success in the home improvement sales sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management: Effectively managing time and travel across Nassau and Suffolk Counties to maximize appointments and minimize downtime.

• Client Needs Variability: Adapting sales approach to diverse homeowner needs, budgets, and design preferences.

• Closing on First Visit: The expectation to close sales on-site requires strong persuasion and consultative skills.

• Market Competition: Navigating a competitive home improvement market by highlighting Bath Planet's unique value propositions.

• Maintaining Motivation: Sustaining high performance in a commission-based role requires resilience and a strong work ethic.

Learning & Development Opportunities:

• Product & Design Expertise: Deep dives into bathroom remodeling trends, materials, and design principles.

• Advanced Sales Techniques: Training on consultative selling, negotiation, and closing strategies tailored for high-ticket home improvements.

• CRM & Sales Technology: Mastering the use of sales technology for efficiency and effectiveness.

• Career Advancement: Opportunities to move into sales leadership or specialized roles within the organization.

📝 Enhancement Note: The challenges are typical of field sales roles, emphasizing autonomy and performance. Growth opportunities are geared towards advancing within the sales hierarchy and deepening expertise in the home improvement industry.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home design consultation from start to finish." (Focus on rapport building, needs assessment, solution presentation, and closing.)

• "How do you handle objections from potential clients, especially regarding price or timing?" (Highlight empathy, problem-solving, and value reinforcement.)

• "Walk me through a challenging sale you closed. What were the obstacles, and how did you overcome them?" (Showcase resilience, negotiation skills, and a successful outcome.)

• "How do you utilize CRM systems to manage your leads and sales pipeline effectively?" (Emphasize data accuracy, activity tracking, and forecasting.) Company & Culture Questions:

• "What interests you about Bath Planet and the bathroom remodeling industry?" (Show research on their brand, products, and market.)

• "How do you align with a company that emphasizes quality and a strong brand reputation like the Good Housekeeping Seal?" (Connect this to your sales approach and personal values.)

• "How do you handle working independently and managing your own schedule in a field sales role?" (Demonstrate self-discipline and time management skills.) Portfolio Presentation Strategy:

• Be ready to discuss specific sales achievements using the STAR method (Situation, Task, Action, Result).

• Prepare concise examples of how you've successfully closed deals, built rapport, and presented solutions.

• If you have any visual aids or case studies of past projects (even if not formal), be prepared to share them.

• Clearly articulate your understanding of the sales funnel and your role within it.

📝 Enhancement Note: Interview preparation should focus on showcasing sales acumen, consultative abilities, and a results-oriented mindset. Candidates should be prepared to demonstrate their understanding of the sales process and their ability to leverage company resources (like CRM and brand reputation) for success.

📌 Application Steps

To apply for this operations-focused sales position:

• Submit your application through the provided application link on the Bath Planet careers portal.

• Resume Optimization: Tailor your resume to highlight your experience in in-home sales, home improvement, design consultation, and CRM utilization. Quantify achievements with numbers (e.g., "Exceeded sales targets by 15%," "Closed an average of 5 deals per week").

• Portfolio Preparation: While not a formal portfolio, prepare talking points and specific examples of your sales successes, consultative process, objection handling, and CRM usage. Be ready to discuss your approach to closing.

• Company Research: thoroughly research Bath Planet, its products, services, the Good Housekeeping Seal, and its presence in the New York market. Understand their value proposition.

• Interview Practice: Practice answering common sales interview questions, role-playing scenarios, and articulating your sales process clearly and confidently. Prepare insightful questions to ask the interviewer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.