Closer Wanted In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Closer)

Company: Bath Planet

Location: Carle Place, New York, United States

Job Type: Full-Time

Category: Sales Operations / GTM

Date Posted: 2026-06-24

Experience Level: Mid-Level (2-5 Years)

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by closing in-home sales for bathroom remodeling projects, directly impacting GTM targets.

• Execute consultative sales processes, leveraging product knowledge and design expertise to meet customer needs and achieve sales quotas.

• Manage a pipeline of pre-qualified leads, ensuring efficient scheduling and on-site conversion rates.

• Collaborate with marketing and operations teams to provide feedback on lead quality and customer preferences, optimizing GTM strategies.

• Uphold brand integrity and customer satisfaction by representing a reputable company with a strong product warranty and acclaimed seal of approval.

📝 Enhancement Note: While titled "In-Home Design Consultant," the core function and emphasis on "Closers Wanted" and "Close sales on-site" strongly indicate this role is primarily a sales execution position within the GTM function, with a significant focus on revenue generation and direct sales closure. The "Operations" aspect lies in the structured approach to lead management, sales process adherence, and CRM utilization, aligning with Sales Operations principles.

📈 Primary Responsibilities

• Conduct in-home design consultations for bathroom remodeling projects, assessing homeowner needs, technical requirements, and budget constraints.

• Deliver professional, consultative sales presentations, effectively communicating product benefits, design options, and warranty information.

• Utilize strong rapport-building and negotiation skills to close sales on-site, achieving or exceeding monthly and quarterly sales targets.

• Accurately manage and update lead statuses, sales progress, and customer information within the company's CRM platform to ensure data integrity for sales operations.

• Travel efficiently to scheduled appointments across Nassau and Suffolk Counties, optimizing daily routes for maximum client engagement.

• Leverage product knowledge and design expertise to present tailored solutions, ensuring customer satisfaction and maximizing conversion rates.

• Provide feedback to the marketing team on lead quality and customer engagement to refine lead generation and qualification processes.

📝 Enhancement Note: The responsibilities emphasize direct sales closing and client interaction. The operational components include CRM management for lead tracking and sales process adherence, which are critical for sales operations and GTM effectiveness.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Bachelor's degree in Business, Marketing, Design, or a related field is a plus.

Experience: Minimum of 2-5 years of experience in direct sales, preferably within the home improvement, remodeling, or design consultation sectors.

Required Skills:

• Proven track record of successfully closing sales, particularly in consultative or in-home environments.

• Excellent rapport-building, communication, negotiation, and interpersonal skills.

• Ability to conduct technical project assessments and present design solutions effectively.

• Strong self-starter mentality with a disciplined approach to time management and client engagement.

• Valid driver's license and reliable, insured transportation for daily travel.

• Proficiency in using CRM platforms for lead management, sales tracking, and reporting. Preferred Skills:

• Direct experience in bathroom or kitchen remodeling sales.

• Familiarity with design software or visualization tools.

• Experience with home improvement products like windows, siding, or roofing.

• Understanding of sales pipeline management and forecasting principles.

• Knowledge of the Good Housekeeping Seal and its implications for sales credibility.

📝 Enhancement Note: The emphasis on "closing" and "in-home sales" strongly suggests that practical sales experience and demonstrated closing ability are paramount. The preference for home improvement experience highlights domain-specific knowledge that would accelerate ramp-up time and effectiveness in this GTM role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented history of exceeding sales quotas (e.g., performance reports, awards).

• Case studies showcasing successful consultative sales engagements, detailing client needs, proposed solutions, and achieved outcomes.

• Examples of how you have leveraged CRM systems to manage leads, track sales cycles, and improve conversion rates.

• Evidence of product knowledge acquisition and presentation skills, particularly in the context of home improvement or design. Process Documentation:

• Ability to articulate your personal sales process from lead qualification to closing and follow-up.

• Examples of how you have adapted sales methodologies to different customer needs and project types.

• Demonstration of how you manage your daily schedule and client appointments to maximize efficiency and client reach.

📝 Enhancement Note: For a sales-focused role, a "portfolio" would typically translate to verifiable sales performance metrics and the ability to articulate one's sales process and methodologies. The "systems" aspect directly relates to their proficiency with CRM for managing the sales cycle.

💵 Compensation & Benefits

Salary Range: $100,000+ annually (Commission-based with significant earning potential)

Benefits:

• Comprehensive Training: Fully paid, structured program covering design tools, product knowledge, and sales methodologies.

• Uncapped Earning Potential: Highly competitive commission structure with lucrative bonus programs.

• Premium Brand Leverage: Sell a product line backed by a lifetime warranty and the Good Housekeeping Seal, enhancing sales credibility.

• Established Lead Flow: Access to pre-screened, qualified leads provided by a dedicated marketing team, minimizing cold calling.

• Travel Reimbursement: (Inferred) Mileage or travel allowance for covering assigned territories.

Working Hours: Full-time, with a focus on meeting scheduled appointments, which may include evenings and weekends. The role requires flexibility to accommodate homeowner availability.

📝 Enhancement Note: The base salary of $100,000 is noted as an AI-estimated value, likely representing total on-target earnings for a successful candidate in this commission-based role, based on industry benchmarks for sales closers in high-cost-of-living areas like Long Island. The compensation structure is heavily commission-driven, with significant emphasis on uncapped potential and bonuses, typical for closing roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Services / Home Improvement / Remodeling. Bath Planet operates within the competitive home renovation market, focusing specifically on bathroom upgrades, a segment known for its consistent demand.

Company Size: Over 100 locations nationwide, indicating a large, established organization with a significant operational footprint. This suggests a structured approach to sales and marketing.

Founded: Over 26 years in business, demonstrating stability, market experience, and a proven business model within the remodeling sector.

Team Structure:

• Sales Team: Composed of In-Home Design Consultants (Closers) and potentially Sales Managers who oversee performance and provide coaching.

• Marketing Team: Dedicated to generating and qualifying leads, providing the essential pre-set appointments for the sales team.

• Operations/Installation Team: (Inferred) Responsible for the actual remodeling work, requiring seamless handover post-sale.

• Administrative Support: (Inferred) For CRM management, scheduling, and customer service functions. Methodology:

• Data-Driven Lead Generation: Marketing efforts are focused on providing qualified, pre-set appointments, indicating a strategic approach to lead acquisition.

• Consultative Selling: The role emphasizes building rapport and offering tailored solutions, suggesting a customer-centric sales methodology.

• Quality Assurance: Backed by the Good Housekeeping Seal and a lifetime warranty, highlighting a commitment to quality and customer satisfaction.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company's long history and national presence suggest a well-defined operational framework. The "Good Housekeeping Seal" and "lifetime warranty" are key value propositions that sales consultants leverage, underscoring a culture that prioritizes quality and customer trust.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Sales Consultant, focused on direct revenue generation. It requires a blend of sales acumen, design sensibility, and operational discipline in managing leads and CRM.

Reporting Structure: Likely reports to a Sales Manager or Regional Sales Director, who oversees performance, provides coaching, and manages territory assignments.

Operations Impact: Directly impacts the company's revenue targets by closing sales. Effective performance contributes to the overall GTM success and growth of Bath Planet in the Nassau and Suffolk County markets.

Growth Opportunities:

• Sales Leadership: Potential to advance into roles such as Senior Sales Consultant, Sales Team Lead, or Sales Manager, overseeing a team of consultants.

• Specialization: Opportunity to become a subject matter expert in specific remodeling niches or advanced design techniques.

• Performance-Based Rewards: Significant opportunities for increased earnings and bonuses based on exceeding sales targets.

• Cross-Functional Experience: Potential to gain insights into marketing lead generation and project management operations.

📝 Enhancement Note: Growth in such a role is typically tied to sales performance and leadership potential. Advancement into management or senior advisory roles is common within established sales organizations.

🌐 Work Environment

Office Type: Primarily an on-site role, requiring travel to client homes across Nassau and Suffolk Counties. There may be a base office in Holbrook, NY for training, meetings, or administrative purposes.

Office Location(s): Base office in Holbrook, NY. Service areas include Nassau and Suffolk Counties, Long Island, NY.

Workspace Context:

• Client Homes: The primary "workspace" involves visiting potential customers in their residences, requiring professionalism, adaptability, and comfort in diverse home settings.

• Vehicle: A reliable vehicle is essential for daily travel between appointments.

• CRM Access: Likely requires a laptop or tablet for on-site presentations and CRM updates.

Work Schedule: Full-time, but with significant flexibility required to accommodate homeowner availability. This typically means working during standard business hours, evenings, and weekends. The emphasis is on meeting scheduled appointments rather than a rigid 9-to-5 structure.

📝 Enhancement Note: The on-site nature and client-facing aspect mean the "work environment" is largely dictated by the customer's home and schedule. Professional presentation and adaptability are key.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and motivation.

• In-Person Interview: A more in-depth discussion, potentially including a mock sales presentation or role-playing exercise to evaluate sales skills and rapport-building.

• Skills Assessment: May involve a demonstration of CRM usage or a review of past sales performance metrics.

• Final Interview: Potentially with a Sales Manager or Director to discuss territory, compensation, and cultural fit. Portfolio Review Tips:

• Quantify achievements: Be prepared to share specific sales figures, conversion rates, and average deal sizes.

• Showcase your process: Clearly articulate your consultative sales methodology, from initial contact to closing.

• Highlight customer testimonials or examples of successful client relationships.

• Demonstrate your understanding of the home improvement market and customer needs.

• Be ready to explain how you use CRM and other sales tools effectively. Challenge Preparation:

• Prepare for a mock sales presentation: Practice presenting a "solution" based on a hypothetical customer scenario.

• Anticipate questions about handling objections, negotiation tactics, and closing strategies.

• Be ready to discuss your experience with the specific products or services offered by Bath Planet (research their website).

• Think about how you would manage your schedule and leads effectively across Nassau and Suffolk Counties.

📝 Enhancement Note: Given the role's focus on closing, interviews will heavily scrutinize sales acumen, negotiation skills, and the ability to build trust quickly. A portfolio demonstrating quantifiable sales success is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Essential for lead management, appointment scheduling, sales tracking, pipeline management, and reporting. Specific platform (e.g., Salesforce, HubSpot, proprietary CRM) is not mentioned but is critical.

• Sales Presentation Software: Tools for creating and delivering compelling visual presentations of design options, product features, and pricing.

• Communication Tools: Mobile phone, email, and potentially messaging apps for client and internal communication. Analytics & Reporting:

• Sales Performance Dashboards: Tools that provide insights into individual and team sales metrics, conversion rates, and revenue generated.

• CRM Reporting Features: Built-in analytics within the CRM to track lead sources, sales cycle length, and win/loss reasons. CRM & Automation:

• Lead Management Systems: Integrated within the CRM to track leads from marketing sources through to sale.

• Appointment Scheduling Tools: May be integrated into the CRM or a separate tool to manage calendar availability and book appointments.

📝 Enhancement Note: Proficiency with a CRM is non-negotiable for this role, as it's central to managing leads and sales operations. The ability to leverage these tools for efficient client management and sales tracking is a key requirement.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: Focus on understanding and meeting homeowner needs for bathroom remodeling.

• Excellence: Commitment to high-quality products and services, validated by the Good Housekeeping Seal and lifetime warranty.

• Integrity: Professional demeanor, honesty, and transparency in sales consultations and dealings.

• Drive & Ambition: A culture that rewards high performance and encourages closers to maximize their earning potential.

• Collaboration: Working effectively with marketing for leads and potentially with installation teams for project execution.

Collaboration Style:

• Primarily independent work in the field, but requires strong communication and coordination with the marketing team for lead flow and feedback.

• Potential collaboration with sales leadership for coaching and performance reviews.

• Smooth handover of sales orders to operational teams for project fulfillment.

📝 Enhancement Note: The company’s emphasis on quality (Good Housekeeping Seal, warranty) suggests a culture that values delivering on promises. The "Closer Wanted" aspect indicates a performance-driven environment where individual achievement is highly valued and rewarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Competitive Market: The home improvement and remodeling sector is highly competitive, requiring strong differentiation and sales skills.

• Seasonal Demand Fluctuations: Home remodeling projects can sometimes be influenced by seasonal trends or economic conditions.

• Managing High Volume of Leads: Effectively prioritizing and managing a consistent flow of pre-qualified leads to maximize conversion.

• Maintaining Motivation: In a commission-heavy role, maintaining consistent performance and motivation through ups and downs.

• Navigating Client Expectations: Balancing homeowner desires with technical feasibility and budget constraints. Learning & Development Opportunities:

• Advanced Sales Techniques: Training in consultative selling, negotiation, and closing strategies.

• Product and Design Expertise: Deepening knowledge of bathroom remodeling products, materials, and design trends.

• CRM and Sales Technology Proficiency: Mastering tools for efficient lead and sales management.

• Market Insights: Understanding local market dynamics and competitor offerings in Nassau and Suffolk Counties.

• Potential for Sales Management: Developing leadership skills for future management roles.

📝 Enhancement Note: The primary challenge is consistent sales performance in a competitive market. Growth opportunities are clearly defined within sales leadership or specialized expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe your most successful sale. What made it successful?" (Focus on process, client interaction, and closing techniques.)

• "How do you handle objections from a potential client?" (Demonstrate active listening, empathy, and effective problem-solving.)

• "Walk me through your typical in-home sales process." (Detail your approach from initial greeting to closing and next steps.)

• "How do you stay motivated in a commission-only or heavily commission-based role?" (Highlight self-discipline, goal-setting, and performance tracking.)

• "How would you approach a homeowner who is unsure about the budget for a remodel?" (Showcase your ability to demonstrate ROI and value.) Company & Culture Questions:

• "What do you know about Bath Planet and our products?" (Research their website thoroughly, mentioning the Good Housekeeping Seal and warranty.)

• "Why are you interested in in-home sales for bathroom remodeling?" (Connect your skills and career aspirations to the role and industry.)

• "How do you align with our company values of quality and customer satisfaction?" (Provide examples from your past experience.) Portfolio Presentation Strategy:

• Prepare a concise overview of your sales achievements, using specific numbers (e.g., "Consistently exceeded quota by 15%," "Closed an average of X deals per week").

• Be ready to discuss 1-2 detailed case studies of successful sales, highlighting your consultative approach and problem-solving skills.

• If possible, bring examples of sales collateral or presentation materials you have used effectively.

• Clearly explain how you utilize CRM to manage your pipeline and ensure follow-up.

📝 Enhancement Note: Interviewers will be looking for a confident, results-oriented individual with excellent communication and closing skills. Demonstrating a structured sales process and a deep understanding of customer needs will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Bath Planet careers portal.

• Tailor your resume: Highlight quantifiable sales achievements, experience in in-home sales or home improvement, and proficiency with CRM systems. Use keywords like "closing," "sales consultant," "design consultation," and "revenue generation."

• Prepare your portfolio: Gather data on your sales performance, be ready to discuss your sales process in detail, and identify 1-2 specific case studies of successful sales engagements.

• Research the company: Familiarize yourself with Bath Planet's products, services, the Good Housekeeping Seal, and their lifetime warranty. Understand their target market in Nassau and Suffolk Counties.

• Practice your pitch: Rehearse your answers to common sales interview questions and prepare a concise summary of your qualifications and why you are the ideal candidate for this closing role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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