Closer Wanted In-Home Design Consultant

📍 Job Overview

Job Title: Closer Wanted: In-Home Design Consultant

Company: Bath Planet

Location: Farmingdale, New York, United States

Job Type: Full-Time

Category: Sales Operations / GTM (Go-to-Market)

Date Posted: June 24, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Revenue Generation Focus: This role is primarily focused on closing sales and driving revenue through in-home consultations for bathroom remodeling projects.

• Consultative Sales Expertise: Requires a consultative approach to understand homeowner needs, present tailored design solutions, and effectively close deals on-site.

• Territory Management: Will involve managing and servicing pre-qualified leads within specific geographic territories (Nassau and Suffolk Counties).

• Product & Design Presentation: Key responsibility includes presenting custom bathroom remodeling solutions, leveraging product knowledge and design tools to meet client requirements and budgets.

📝 Enhancement Note: While the title "Closer Wanted: In-Home Design Consultant" and the description focus heavily on sales, the inclusion of "CRM platform," "lead statuses," and the need for technical project assessment suggests a role that interfaces with operational processes. The emphasis on structured sales time slots and pre-set appointments indicates a managed sales environment, aligning with GTM and Sales Operations functions that support and optimize the sales funnel.

📈 Primary Responsibilities

• Travel to pre-scheduled, qualified appointments within Nassau and Suffolk Counties to conduct in-home design consultations.

• Assess homeowner needs, technical project requirements, and present customized bathroom remodeling solutions and design proposals.

• Deliver professional, consultative sales presentations, building strong rapport and trust with potential clients.

• Skillfully close sales on-site, negotiating terms and securing agreements.

• Accurately manage and update lead statuses, sales progress, and customer interactions within the company's CRM platform.

• Collaborate with the marketing team to understand lead quality and provide feedback for lead generation optimization.

• Maintain a deep understanding of Bath Planet's product offerings, warranty, and installation processes to effectively address client inquiries.

• Adhere to a structured sales schedule, optimizing time management for client appointments and follow-ups.

📝 Enhancement Note: The responsibilities highlight a blend of direct sales execution and operational data management. The requirement to "Accurately manage and update lead statuses, sales progress, and customer interactions within the company's CRM platform" is a core Sales Operations function, ensuring data integrity for pipeline analysis and forecasting.

🎓 Skills & Qualifications

Education: Formal education is not explicitly stated as a requirement, but a strong understanding of design principles and home improvement project scopes would be beneficial.

Experience:

• 2-5 years of proven experience in in-home sales, home improvement sales, or design consultation roles.

• Previous experience in related home improvement sectors such as windows, siding, roofing, or kitchen remodeling is a significant advantage. Required Skills:

• In-Home Sales Expertise: Demonstrated ability to conduct successful sales presentations and close deals in a client's home.

• Design Consultation Proficiency: Ability to assess client needs, understand technical project requirements, and propose suitable design solutions.

• Exceptional Communication & Rapport Building: Strong verbal and interpersonal skills to connect with homeowners, build trust, and present solutions effectively.

• Negotiation Skills: Proven ability to negotiate terms and close sales agreements.

• CRM Platform Management: Experience using CRM systems (e.g., Salesforce, HubSpot, or proprietary systems) to manage leads, track sales activities, and update statuses.

• Time Management & Organization: Ability to manage a schedule of appointments efficiently across a geographic territory.

• Professional Demeanor: A disciplined, self-starter with a polished and professional approach.

• Valid Driver's License & Reliable Transportation: Essential for daily travel to client appointments across Long Island.

Preferred Skills:

• Product Knowledge in Bathroom Remodeling: Specific understanding of bathroom renovation materials, styles, and installation processes.

• Sales Methodologies: Familiarity with consultative selling frameworks and closing techniques.

• Technical Assessment Skills: Ability to quickly evaluate the feasibility and technical aspects of a remodeling project.

📝 Enhancement Note: The emphasis on CRM management, structured appointments, and lead status updates points to an expectation of data-driven sales practices, aligning with how Sales Operations supports GTM initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio might not be explicitly required for this sales role, candidates are expected to demonstrate their closing success through quantifiable results.

• Sales Performance Metrics: Ability to articulate past sales performance, conversion rates, and average deal sizes.

• Case Studies of Complex Projects: Prepare examples of how you successfully navigated challenging client needs or design constraints in previous roles.

• CRM Utilization Examples: Be ready to discuss how you've leveraged CRM systems to manage your pipeline, track progress, and improve personal sales efficiency.

Process Documentation:

• Candidates should be prepared to discuss their personal sales process, from initial client engagement to closing the deal.

• Client Needs Assessment Workflow: Outline how you typically engage with a client to understand their requirements.

• Solution Presentation Methodology: Describe your approach to presenting design solutions and product benefits.

• Closing Strategy: Detail your techniques for overcoming objections and securing a sale.

📝 Enhancement Note: The "Process & Systems Portfolio Requirements" section is tailored to reflect that while this is a sales role, the expectation of CRM use and structured processes means candidates should be ready to discuss their methodology and how they contribute to operational data flow.

💵 Compensation & Benefits

Salary Range: The provided salary is $100,000 per year. This is likely a base commission structure with uncapped earning potential.

• Estimated Base Commission: Given the "uncapped earning potential" and a stated $100,000 figure, it's reasonable to infer that this represents a target or average annual commission. A common structure might involve a base draw against commission or a purely commission-based model where $100,000 is achievable with moderate success.

• Research Methodology: This estimate is based on the provided salary figure and industry benchmarks for in-home sales consultants in the New York metropolitan area, considering the commission-driven nature of such roles.

Benefits:

• Comprehensive Training: Fully paid, structured training program covering design tools, product knowledge, and sales methodologies.

• Uncapped Earning Potential: Competitive commission structure offering significant income growth opportunities.

• Lucrative Bonus Program: Additional incentives and bonuses available for high performance.

• Premium Brand Leverage: Opportunity to sell a product line backed by a lifetime warranty and the Good Housekeeping Seal, enhancing credibility.

• Pre-Set Qualified Appointments: Dedicated marketing team provides confirmed leads, eliminating cold calling.

Working Hours: 40 hours per week (Full-Time). This likely includes evenings and weekends to accommodate client availability for in-home consultations.

📝 Enhancement Note: The provided salary of $100,000 is interpreted as a target or average annual commission, as is common for closing roles with uncapped potential. The benefits are focused on sales enablement and financial incentives.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services / Residential Remodeling. Bath Planet operates within a competitive market focused on delivering efficient, high-quality home renovation solutions.

Company Size: Part of a large national network with over 100 locations nationwide, indicating a significant operational footprint and standardized processes.

Founded: Established for over 26 years, suggesting a stable, experienced company with a proven business model and market presence.

Team Structure:

• Sales Team: Operates within specific geographic territories (Nassau & Suffolk Counties), likely comprising multiple Design Consultants reporting to a Sales Manager.

• Support Functions: A dedicated marketing team provides qualified leads, and likely an operations or administrative team handles scheduling, order processing, and customer service.

• Cross-functional Collaboration: Close collaboration is expected between Sales, Marketing (for lead flow), and potentially installation/operations teams to ensure seamless customer delivery.

Methodology:

• Lead Generation & Qualification: A robust marketing effort generates pre-screened, qualified leads for the sales team.

• Consultative Sales Process: Standardized sales methodology emphasizing in-home consultations, design presentations, and on-site closing.

• Process Standardization: As a national brand, Bath Planet likely employs standardized operational processes for sales, installation, and customer service across its locations.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company's long history and national presence suggest a well-established operational framework. For a sales role, this implies structured training, defined sales processes, and consistent support systems.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Sales Consultant, focusing on direct revenue generation. It's a key contributor role within the GTM function.

Reporting Structure: Typically reports to a Sales Manager or Regional Sales Director responsible for the Long Island territory.

Operations Impact: Directly impacts revenue and profitability by closing sales. Accurate CRM data entry and pipeline management by this role are critical for sales forecasting, territory performance analysis, and overall GTM strategy refinement.

Growth Opportunities:

• Senior Sales Consultant/Team Lead: Potential to move into a senior role, mentoring new hires or taking on more complex sales opportunities.

• Sales Management: Progression into a Sales Manager position overseeing a team and territory performance.

• Operations Support Roles: For individuals interested in the operational side, there could be opportunities in sales enablement, sales operations analysis, or lead management coordination within the company.

• Specialization: Developing expertise in specific product lines or design niches within bathroom remodeling.

📝 Enhancement Note: The growth path emphasizes sales progression but also hints at potential transitions into operations-focused roles if the candidate demonstrates strong data management and process-improvement aptitude.

🌐 Work Environment

Office Type: This is an in-home sales role, meaning the primary "office" is the client's residence. However, there is a base office in Holbrook, NY, which may be used for training, team meetings, or administrative tasks.

Office Location(s): Base office in Holbrook, NY. Service territories include Nassau and Suffolk Counties, Long Island, NY.

Workspace Context:

• Field-Based: The majority of the work is conducted remotely at client homes across Long Island.

• Dynamic Environment: Requires adaptability to different client environments and home settings.

• Supportive Infrastructure: Access to product samples, design tools, and potentially a dedicated support team for administrative tasks and lead scheduling.

• Technology Integration: Reliance on a CRM system for managing appointments, customer data, and sales progress.

Work Schedule: Full-time, typically 40 hours per week. This will likely involve flexible scheduling, including evenings and weekends, to accommodate client availability for in-home consultations.

📝 Enhancement Note: The field-based nature of the role means that strong self-management and remote work capabilities are crucial, even though it's not a "remote" job in the traditional sense.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application to assess relevant sales experience and qualifications.

• Phone/Video Interview: Discussion of experience, sales approach, and motivation, potentially with a Sales Manager.

• In-Home Sales Simulation: Candidates may be asked to conduct a mock in-home sales presentation or design consultation to demonstrate their skills.

• Field Ride-Along: Potential for a ride-along with an experienced consultant to observe the process and client interaction.

• Final Interview: May involve meeting with senior sales leadership or HR to discuss culture fit and long-term aspirations.

Portfolio Review Tips:

• Quantify Achievements: Be ready to present specific data on your sales performance – e.g., "Increased closing rate by 15% in Q3," "Consistently exceeded monthly sales targets by 20%."

• Showcase Sales Process: Articulate your step-by-step approach to an in-home consultation, from initial greeting to closing. Use a narrative that highlights your problem-solving and relationship-building skills.

• CRM Proficiency: Be prepared to discuss how you use CRM to manage your pipeline, track customer interactions, and maintain data integrity. Mention specific CRM tools you've used if applicable.

• Product Presentation Examples: Describe how you would present a specific Bath Planet product or solution to a homeowner, focusing on benefits and value.

Challenge Preparation:

• Sales Scenario: Prepare for scenarios where you need to handle common customer objections (e.g., price, timing, competitor offers).

• Design Solution Presentation: Practice presenting a hypothetical bathroom design based on a given client profile and budget.

• Closing Techniques: Be ready to demonstrate your closing techniques and how you confidently ask for the sale.

📝 Enhancement Note: The interview process emphasizes practical sales skills and simulated scenarios, reflecting the hands-on nature of the role. Portfolio discussion will focus on quantifiable sales results and process demonstration.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Essential for managing leads, appointments, customer interactions, and sales pipeline. (e.g., Salesforce, HubSpot, or a proprietary system).

• Sales Presentation Tools: May include digital design software, product visualization tools, or presentation decks.

• Mobile Device/Tablet: For accessing CRM, product information, and digital contracts in the field.

Analytics & Reporting:

• While not directly responsible for building dashboards, the consultant's accurate CRM data entry feeds into reporting systems for sales performance analysis.

• Understanding basic sales metrics like closing rates, average deal size, and lead conversion rates is important. CRM & Automation:

• CRM System: The core tool for daily operations, tracking customer journeys, and managing sales activities.

• Communication Tools: Email, phone, and potentially messaging apps for communication with clients and internal teams.

📝 Enhancement Note: The primary technology focus is on the CRM system, highlighting its critical role in managing the sales process and providing operational data.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A commitment to understanding and meeting homeowner needs with high-quality solutions and excellent service.

• Integrity & Professionalism: Representing the Bath Planet brand with honesty, expertise, and a professional demeanor at all times.

• Results-Oriented: A strong drive to achieve sales targets and contribute to the company's revenue goals.

• Continuous Improvement: Willingness to learn new product features, sales techniques, and adapt to evolving customer demands.

• Teamwork: Collaborating effectively with marketing and operational support to ensure a seamless customer experience.

Collaboration Style:

• Field-Based Independence with Team Support: While working independently in the field, consultants rely on strong communication with the marketing team for leads and potentially administrative support for scheduling and order processing.

• Feedback Loop: Openness to providing feedback on lead quality and customer insights to improve marketing and sales strategies.

• Knowledge Sharing: Potentially sharing best practices or successful sales approaches with fellow consultants.

📝 Enhancement Note: The culture emphasizes sales performance, customer satisfaction, and a degree of professional independence, supported by internal teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining High Closing Ratios: Consistently converting qualified leads into sales in a competitive market.

• Managing Territory Effectively: Balancing appointment scheduling, travel time, and client needs across geographically dispersed areas.

• Handling Objections & Price Sensitivity: Addressing homeowner concerns regarding cost, scope, and decision-making timelines.

• Adapting to Design Trends & Product Updates: Staying current with Bath Planet's offerings and design preferences.

• Data Accuracy in CRM: Ensuring all client interactions and sales outcomes are meticulously recorded for operational reporting.

Learning & Development Opportunities:

• Advanced Sales Training: Deep dives into consultative selling, negotiation tactics, and closing strategies.

• Product & Design Specialization: Becoming an expert in specific types of bathroom remodels or product lines.

• CRM Mastery: Developing advanced skills in using the CRM for pipeline management and performance tracking.

• Potential for Leadership: Opportunities to grow into senior sales roles or management positions within the sales organization.

📝 Enhancement Note: Challenges are framed around sales execution and operational data integrity, with growth opportunities focused on sales proficiency and potential leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe your typical process for conducting an in-home sales consultation, from the moment you enter the client's home to the point of closing the sale." (Focus: Process, Closing Skills)

• "How do you handle objections related to price or the perceived value of a premium product like Bath Planet's?" (Focus: Negotiation, Value Proposition)

• "Walk me through a time you had to assess a technically challenging home improvement project. How did you approach it, and what was the outcome?" (Focus: Technical Assessment, Problem-Solving)

• "How do you leverage a CRM system to manage your leads, track progress, and ensure accurate forecasting?" (Focus: Operations, CRM Proficiency) Company & Culture Questions:

• "Why are you interested in working for Bath Planet specifically, and what do you know about our brand and products?" (Focus: Company Research, Motivation)

• "How do you see yourself contributing to our team culture, which values customer satisfaction and results?" (Focus: Culture Fit, Teamwork)

• "What are your salary expectations, and how do you view commission-based compensation?" (Focus: Compensation, Drive) Portfolio Presentation Strategy:

• Quantifiable Results: Prepare 2-3 specific examples of sales successes, including metrics like revenue generated, deal size, or conversion rate improvements.

• Sales Process Narrative: Clearly articulate your step-by-step sales methodology, highlighting how you build rapport, identify needs, present solutions, and close.

• CRM Usage: Be ready to discuss your experience with CRM systems, emphasizing how you use them for efficiency and data accuracy.

• Handling Objections: Prepare a brief role-play or explanation of how you would handle a common sales objection specific to home improvement.

📝 Enhancement Note: Interview preparation focuses on demonstrating sales acumen, process understanding, and ability to leverage operational tools like CRM effectively.

📌 Application Steps

To apply for this operations-aligned sales position:

• Submit your application through the provided link on the Bath Planet careers portal.

• Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, in-home sales experience, and proficiency with CRM systems. Use keywords such as "closing," "design consultation," "home improvement sales," and "CRM management."

• Portfolio Preparation: Prepare specific examples of successful sales engagements, focusing on your process from lead to close, and any relevant metrics demonstrating your closing ability and revenue generation. Be ready to discuss how you manage your pipeline and utilize sales tools.

• Interview Practice: Rehearse answers to common sales interview questions, focusing on your consultative selling approach, objection handling, and ability to articulate value. Practice presenting your sales process and any relevant case studies.

• Company Research: Familiarize yourself with Bath Planet's products, services, Good Housekeeping Seal, and overall market position. Understand their commitment to quality and customer satisfaction to align your responses with their values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided job details. While designed to be comprehensive, all specific requirements, compensation details, and interview processes should be verified directly with Bath Planet during the application process.