Closer Wanted In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Closer Wanted)

Company: Bath Planet

Location: Rockville Centre, New York, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM (Field Sales)

Date Posted: June 24, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is critical for driving revenue through direct, in-home sales of custom bathroom remodeling solutions, focusing on closing deals with qualified leads.

• The In-Home Design Consultant will be responsible for conducting detailed client consultations, assessing project needs, and presenting tailored design proposals to homeowners.

• Success in this position hinges on strong closing abilities, rapport-building, and effective communication to meet and exceed sales targets within a defined territory.

• This position leverages pre-qualified leads generated by a dedicated marketing team, eliminating the need for cold calling and allowing focus on consultative selling and deal closure.

📝 Enhancement Note: While the title "Closer Wanted" and the description focus heavily on sales closure, the "In-Home Design Consultant" aspect implies a need for consultative selling, design acumen, and strong client relationship management. This role sits at the intersection of sales execution and customer engagement, requiring proficiency in both direct sales techniques and a foundational understanding of home improvement design.

📈 Primary Responsibilities

• Travel to scheduled, pre-qualified appointments within the Nassau and Suffolk County territories to conduct in-home design consultations.

• Assess homeowner needs, evaluate technical project requirements for bathroom remodeling, and present customized design solutions and product offerings.

• Deliver professional, consultative sales presentations, building strong rapport and trust with potential clients to effectively close deals on-site.

• Accurately manage lead statuses and sales progress within the company's CRM platform, ensuring data integrity and timely follow-up.

• Collaborate with internal teams (e.g., marketing for lead quality, installation for project scope) to ensure a seamless customer experience from sale to completion.

• Maintain up-to-date product knowledge and design trends to provide expert advice and solutions to homeowners.

• Achieve and exceed individual sales targets and contribute to the overall revenue goals of the Bath Planet team.

📝 Enhancement Note: The responsibilities emphasize a direct sales role with a consultative approach, requiring travel and on-site client interaction. The need for CRM management and collaboration with internal teams points to an operational aspect of sales, ensuring smooth lead-to-close processes and efficient handoffs.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Post-secondary education in design, sales, or business is a plus.

Experience: Minimum of 2-5 years of experience in in-home sales, home improvement sales (e.g., windows, siding, roofing, kitchens), or design consultation roles.

Required Skills:

• Proven track record of closing sales, particularly in a direct-to-consumer or in-home setting.

• Excellent verbal and written communication skills, with a strong ability to articulate value propositions and design concepts.

• Exceptional interpersonal and rapport-building skills to establish trust and long-term client relationships.

• Strong negotiation and persuasion abilities to effectively overcome objections and secure sales agreements.

• Ability to conduct thorough needs assessments and provide tailored solutions.

• Proficiency in managing a sales pipeline and utilizing CRM software for lead and customer management.

• Professional demeanor, self-motivation, and a results-oriented mindset.

• Valid driver's license and reliable, insured transportation for daily travel across Long Island. Preferred Skills:

• Specific experience in bathroom remodeling or a related home improvement sector.

• Familiarity with design software or visualization tools for creating compelling project proposals.

• Ability to read and interpret basic blueprints or site measurements.

• Experience with consultative selling methodologies and solution-selling approaches.

• Knowledge of product warranties and quality seals (e.g., Good Housekeeping Seal) and their sales impact.

📝 Enhancement Note: The emphasis on "closers" and in-home sales experience suggests a need for individuals who are comfortable with direct client interaction and have a demonstrated ability to convert leads into sales. The preferred skills highlight a desire for candidates with specific industry knowledge to enhance their effectiveness.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio of design projects might not be standard for this field-based sales role, candidates should be prepared to discuss past sales successes, client testimonials, and examples of how they've effectively closed deals and managed client relationships.

• Be ready to present specific instances where you've successfully assessed client needs and proposed tailored solutions that led to a closed sale.

• Showcase an understanding of how to present product features and benefits in a way that resonates with homeowner needs and budgets, demonstrating a consultative sales process.

• Prepare to articulate your approach to managing client expectations and ensuring satisfaction post-sale, which is crucial for brand reputation and future referrals. Process Documentation:

• Candidates should be able to describe their personal sales process from initial client engagement to closing the deal, including steps for needs assessment, solution presentation, objection handling, and contract finalization.

• Demonstrate an understanding of how to document sales activities and client interactions within a CRM system to maintain accurate records and facilitate follow-up.

• Explain how you would approach the initial assessment of a bathroom remodeling project, considering factors like existing infrastructure, desired aesthetics, and budget constraints.

• Articulate how you ensure clear communication of project scope, timelines, and warranties to the client at the point of sale.

📝 Enhancement Note: For a field sales role focused on closing, the "portfolio" is likely to be more about demonstrating sales acumen and process through examples rather than traditional design portfolios. The focus will be on the candidate's ability to articulate their sales methodology and past successes.

💵 Compensation & Benefits

Salary Range: Estimated $100,000+ annually. This figure is based on the provided salary of $100,000 for the role, which is likely a base commission structure or a strong earning potential for high performers in this field sales role within the New York metropolitan area. The commission and bonus structure offers significant upside potential beyond the base.

Benefits:

• Comprehensive Training: Fully paid, structured training program covering design tools, product knowledge, and sales methodologies.

• Uncapped Earning Potential: Highly competitive commission structure with lucrative bonus opportunities.

• Premium Brand Leverage: Represent a product line backed by a lifetime warranty and the Good Housekeeping Seal, enhancing sales confidence.

• Opportunity to work with pre-qualified, confirmed leads provided by a dedicated marketing team.

• Travel expenses covered or reimbursed for client appointments.

Working Hours: This is a full-time, on-site position requiring travel to client appointments. While specific daily hours may vary based on appointment scheduling, typical field sales roles often involve working through the day and potentially some evenings or weekends to accommodate client availability. A standard 40-hour work week is expected, with flexibility to manage appointment schedules effectively.

📝 Enhancement Note: The salary is presented as a base figure, but given the "Closer Wanted" title and "Uncapped Earning Potential," it's heavily commission-driven. The benefits focus on training and earning potential, typical for sales roles designed to incentivize high performance. Salary research for In-Home Design Consultants or Home Improvement Sales Representatives in Nassau and Suffolk County, NY, typically shows a range from $60,000 to $150,000+ annually, heavily dependent on commission structure and closing ratios. The $100,000 figure provided is a strong indicator of expected earnings for a successful candidate.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Services / Retail (Bathroom Remodeling)

Company Size: 100-250 Employees (Based on "over 100 locations nationwide" and typical operational structure for a franchise/branch model).

Founded: Over 26 years ago, indicating established market presence and operational experience.

Team Structure:

• The In-Home Design Consultant will be part of a regional sales team, likely reporting to a Sales Manager or General Manager within the Nassau/Suffolk County branch.

• This role operates independently in the field, visiting client homes, but is supported by internal teams for lead generation, customer service, and installation scheduling.

• Collaboration will occur with marketing for lead follow-up and with operations/installation teams for project handoffs post-sale. Methodology:

• Data-Driven Lead Generation: The marketing team utilizes data to identify and qualify potential customers, ensuring sales consultants receive high-quality leads.

• Consultative Sales Approach: Emphasis on understanding homeowner needs and providing tailored solutions rather than high-pressure tactics.

• Process Optimization: Streamlined processes for lead management, sales presentations, and CRM utilization to maximize efficiency.

• Quality Assurance: Commitment to high standards, evidenced by the Good Housekeeping Seal and lifetime warranty, influencing sales pitches and customer service.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: Bath Planet operates as a national brand with local franchises or branches. The culture likely balances corporate standards (Good Housekeeping Seal, brand consistency) with the entrepreneurial spirit of local sales teams focused on hitting targets. The emphasis on pre-qualified leads suggests a structured sales environment rather than a purely independent hustle.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor in a field sales capacity, often considered mid-level due to the requirement for prior sales experience and the focus on direct revenue generation. It's a critical "front-line" role for the company's growth.

Reporting Structure: Typically reports to a Sales Manager or Branch Manager who oversees the regional sales team and performance.

Operations Impact: Directly impacts the company's revenue and market share by closing sales and acquiring new customers. Success in this role is foundational to the company's operational and financial health.

Growth Opportunities:

• Advancement to Senior In-Home Design Consultant or Sales Specialist roles, potentially with increased earning potential or specialization in higher-value projects.

• Transition into sales leadership roles, such as Sales Team Lead or Sales Manager, overseeing a team of consultants.

• Opportunities to move into sales training or management roles within the broader Bath Planet network.

• Potential for cross-functional moves into roles like Sales Operations support or Business Development, leveraging their deep understanding of the sales process and customer needs.

📝 Enhancement Note: The growth path for a successful closer often involves moving up the sales ladder or into management. The company's established, franchise-like structure suggests clear, defined career progression opportunities for high performers.

🌐 Work Environment

Office Type: The primary "work environment" is on the road and in clients' homes across Nassau and Suffolk Counties. There is a base office in Holbrook, NY, which may be used for training, team meetings, or administrative tasks.

Office Location(s): Base office in Holbrook, NY. Field work covers Nassau County and Suffolk County, NY.

Workspace Context:

• Field-based role requiring independent work in diverse home environments.

• Access to company-provided leads, training materials, and CRM system for managing appointments and client data.

• Potential for team meetings or training sessions at the Holbrook office, fostering a sense of team collaboration and support.

• The role demands adaptability to different home settings and client personalities.

Work Schedule: Full-time, with flexibility to schedule appointments during typical business hours, evenings, and weekends to accommodate client availability. A standard 40-hour work week is expected, but the actual hours may fluctuate based on appointment volume and closing success.

📝 Enhancement Note: This is a classic outside sales role, emphasizing autonomy and client-facing work. The "office" is essentially the territory and the client's home, supported by a central hub for administrative and training purposes.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess relevant sales experience and qualifications.

• First Interview: Typically a phone or video call with a hiring manager or recruiter to discuss your background, sales philosophy, and motivation for the role. Be prepared to highlight your closing success.

• In-Home Simulation/Role-Play: A practical assessment where you might simulate an in-home consultation and closing presentation, potentially using sample products or scenarios. This is where your ability to build rapport and close will be evaluated.

• Final Interview: May involve meeting with a Sales Manager or Branch Manager for a deeper dive into your experience, cultural fit, and long-term career aspirations.

• Background Check & Onboarding: Standard checks and onboarding procedures if an offer is extended.

Portfolio Review Tips:

• Highlight Closures: Be ready to quantify your sales achievements. Instead of a traditional portfolio, prepare specific examples of successful sales cycles, average deal size, closing ratios, and revenue generated in previous roles.

• Showcase Consultative Skills: Describe how you identify customer needs, tailor presentations, and overcome objections. Use the STAR method (Situation, Task, Action, Result) to illustrate your approach.

• Demonstrate Product Understanding: Explain how you would learn and present Bath Planet's product line, emphasizing benefits like the Good Housekeeping Seal and lifetime warranty.

• Discuss CRM Proficiency: Be prepared to explain your experience using CRM systems to manage leads, track progress, and document client interactions.

Challenge Preparation:

• Role-Playing Scenarios: Practice delivering a sales presentation for bathroom remodeling, focusing on building rapport, identifying needs, presenting solutions, handling objections, and asking for the sale.

• Objection Handling: Anticipate common objections (e.g., price, timing, need for spousal input) and prepare strong, consultative responses.

• Product Knowledge Integration: Research Bath Planet's offerings to understand their value proposition and how to effectively communicate it.

📝 Enhancement Note: For this role, the "portfolio" is less about visual design and more about demonstrating sales effectiveness through quantifiable results and articulated processes. The interview will likely focus heavily on sales skills, closing ability, and consultative presentation.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Essential for managing leads, tracking appointments, documenting client interactions, and managing the sales pipeline. Experience with platforms like Salesforce, HubSpot CRM, or industry-specific CRMs is highly valuable.

• Sales Presentation Tools: While not explicitly mentioned, the ability to use presentation software (e.g., PowerPoint, Keynote) or visual aids for design proposals is likely.

• Mobile Device: Required for navigation, communication, and CRM access in the field.

Analytics & Reporting:

• While the consultant may not directly manage analytics, they will need to understand and utilize sales performance reports generated from the CRM to track their own progress against targets.

• Familiarity with basic reporting dashboards that show lead conversion rates, sales volume, and revenue is beneficial. CRM & Automation:

• CRM: Core technology for this role, enabling efficient lead management and sales process execution.

• Communication Tools: Email, phone, and potentially messaging apps for internal and external communication.

• Navigation Apps: Google Maps, Waze, or similar for efficient travel between appointments.

📝 Enhancement Note: Proficiency with CRM systems is paramount for this role. The company likely uses a specific CRM to manage its national lead flow and sales process, making prior CRM experience a significant advantage.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing homeowner needs and ensuring satisfaction with design solutions and the remodeling process.

• Integrity & Quality: Representing a brand with a strong reputation (Good Housekeeping Seal, lifetime warranty) and upholding high standards in sales and service.

• Results-Driven: A strong emphasis on achieving sales targets and contributing to company revenue growth.

• Professionalism: Maintaining a professional demeanor, appearance, and approach during in-home consultations.

• Teamwork: Collaborating effectively with internal teams to ensure a seamless customer journey from lead to installation.

Collaboration Style:

• Independent field work with structured reporting and support from a central sales management team.

• Close collaboration with the marketing team for lead quality and follow-up.

• Effective handoff and communication with installation and operations teams to ensure project accuracy and customer satisfaction post-sale.

• A culture that likely encourages sharing best practices and successful sales strategies among peers.

📝 Enhancement Note: The culture is likely a blend of national brand standards and the performance-driven environment of a sales team. Expect a focus on achieving metrics while maintaining customer satisfaction and brand integrity.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Homeowner Expectations: Balancing client desires with project feasibility, budget constraints, and company offerings.

• Managing Territory Logistics: Efficiently planning travel routes across Nassau and Suffolk Counties to maximize appointment density and minimize travel time.

• Handling Objections & Closing: Consistently overcoming sales objections and successfully closing deals on-site requires strong negotiation and persuasion skills.

• Maintaining Motivation: Staying driven and positive, especially after losing a sale or facing challenging client interactions.

Learning & Development Opportunities:

• Advanced Sales Training: Continuous development in consultative selling, negotiation, and closing techniques specific to the home improvement industry.

• Product & Design Expertise: Deepening knowledge of bathroom remodeling products, materials, and design trends.

• CRM & Sales Technology: Mastering the use of sales tools to enhance efficiency and effectiveness.

• Potential for Leadership: Opportunities to grow into sales management roles, mentoring new consultants and contributing to team strategy.

📝 Enhancement Note: The challenges are typical for an outside sales role, requiring resilience, strong interpersonal skills, and excellent time/territory management. Growth opportunities are clearly defined within sales and potentially into management.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation for a home improvement project." (Focus on needs assessment, rapport building, solution presentation, and closing.)

• "How do you handle objections related to price or perceived value?" (Prepare examples of how you maintain value proposition and address concerns constructively.)

• "Tell me about your most challenging sale and how you overcame it." (Use the STAR method to illustrate your problem-solving and closing skills.)

• "How do you stay motivated and manage your time effectively when working independently in the field?" (Highlight your self-discipline, organizational skills, and goal-setting approach.) Company & Culture Questions:

• "What do you know about Bath Planet and our products?" (Research the company, its history, Good Housekeeping Seal, and warranty.)

• "Why are you interested in in-home sales, specifically in the bathroom remodeling industry?" (Connect your passion for sales with the industry and the company's offerings.)

• "How do you see yourself contributing to our team's success?" (Align your skills and experience with the company's goals.) Portfolio Presentation Strategy:

• Quantify Achievements: Instead of a visual portfolio, prepare 2-3 detailed success stories of past sales achievements. Use numbers: "Increased closing rate by X%," "Achieved Y% of sales target," "Generated $Z in revenue."

• Walk Through Your Process: Clearly articulate your step-by-step sales process, from initial contact to closing and client reassurance.

• Highlight Consultative Approach: Emphasize how you listen to clients, understand their needs, and tailor solutions, rather than just pushing a product.

• Showcase Product Enthusiasm: Express genuine interest in Bath Planet's offerings and explain how you would effectively present them to homeowners.

📝 Enhancement Note: The interview will test your sales acumen, closing ability, and understanding of a consultative sales process within the home improvement sector. Be prepared for role-playing and to back up claims with concrete examples and quantifiable results.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Bath Planet's careers portal.

• Tailor Your Resume: Highlight your experience in in-home sales, home improvement, or design consultation. Quantify achievements with numbers related to sales volume, closing rates, and revenue generated. Emphasize skills like negotiation, rapport building, and CRM proficiency.

• Prepare Your "Portfolio" of Successes: Develop 2-3 concise, compelling stories about your most successful sales experiences. Focus on how you assessed needs, presented solutions, overcame objections, and ultimately closed the deal.

• Research Bath Planet: Understand their product offerings, brand reputation (Good Housekeeping Seal, warranty), and target market. This will help you articulate why you are a good fit.

• Practice Your Sales Pitch: Be ready to role-play a sales consultation scenario, demonstrating your ability to build rapport, present solutions, and close effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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